Hatco UGMW-1 Series Installation Manual

Ultra-Glo

™

Merchandising Warmer

UGMW-1 Series

Installation &

Operating Manual

I&W #07.05.174.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. UGMW1M-0307

i

CONTENTS

Warmer. We recommend all installation, operating
and safety information appearing in this manual be
read prior to installation or operation of your
Merchandising Warmer. Safety information that
appear in this manual after a warning symbol and
the words WARNING or CAUTION printed in bold
face are very important. WARNING means there
is the possibility of serious injury or death to yourself
or others. CAUTION means there is the possibility
of minor or moderate injury. NOTICE without the
symbol signifies the possibility of equipment or
property damage only.

Hatco Merchandising Warmers are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior to
shipment.

INTRODUCTION

The Hatco Ultra-Glo™Merchandising Warmer is
designed to provide ideal heat patterns with precise
temperature control to ensure food quality and
safety. This countertop hot food warmer is ideal for
wrapped product at any time of the day. The
Merchandising Warmer safely maintains peak
serving temperatures longer without continuing to
cook the food.

The Ultra-Glo Warmer is equipped with two ceramic
infrared upper heating elements controlled with an
infinite switch. The hardcoated heated base is
thermostatically-controlled and the temperature is
digitally displayed on the side of the unit.
Incandescent display lights illuminate the warming
area and the food zone is protected with easy to
install front and side breath protectors.

This manual provides the installation, safety and
operating instructions for the Merchandising

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Information ..............................1

Model Description................................................2

Specifications.......................................................3

Plug Configuration...........................................3

Electrical Rating Chart ....................................3

Dimensions......................................................3

Installation............................................................4

Unpacking .......................................................4

Location...........................................................4

Assembly.........................................................5

Operation..............................................................6

General............................................................6

Maintenance .........................................................7

Cleaning..........................................................7

Display Light Bulb Replacement.....................7

Accessories..........................................................8

Hatco Limited Warranty.......................................9

Authorized Parts Distributors............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Merchandising Warmer in the
spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com.

24 Hour 7 Day Parts & Service
Assistance available in the
United States and Canada
by calling [phone].

Form No. UGMW1M-0307

1

IMPORTANT SAFETY INFORMATION

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.

CAUTIONS

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).

Unit is equipped with a factory-set base
thermostat control. Adjustments must only be
performed by authorized personnel.

Standard and approved manufacturing oils
will smoke up to 30 minutes during initial
start-up. This is a temporary condition. To
assure safe operation, operate unit without
food product until smoke dissipates.

WARNINGS

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

To avoid any injury turn the power OFF to the
unit and allow to cool before performing any
maintenance.

Only light bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas may be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.

For safe and proper operation, the unit must
be located a minimum of 2" (51 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

The unit is not waterproof. DO NOT submerge
in water. Do not operate if it has been
submerged in water.

To prevent any injury or damage to the unit
do not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn and contact
Authorized Service Agent to replace it.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone] or
International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when
service is required.

IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. UGMW1M-0307

2

IMPORTANT SAFETY INFORMATION

MODEL DESCRIPTION

ULTRA-GLO™ MODELS

Hatco Ultra-Glo Merchandising Warmer is
constructed of an aluminum powder-coated exterior.
The unit features a main On/Off lighted rocker
switch and comes equipped with a 6' (1829 mm)
cord and plug set. The thermostatically- controlled
heated base is factory set and the temperature is
digitally displayed on the temperature indicator. The
upper ceramic heating elements are controlled by a
separate infinite switch creating ideal heat patterns.
Easy to install breath protectors and incandescent
display lights enhance and protect the warming
area. All the features of the Merchandising Warmer
contribute to an ideal food holding area.

Figure 1. UGMW-1 Model With Optional 4-Row

Riser Trivet With Front

NOTICE

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.

Damage to countertop material such as Corian

®

and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.

Do not lay unit on the side with the control panel
or damage to unit could occur.

Do not drag or slide the unit when moving or
installing. Carefully lift the unit to prevent the
legs from being damaged.

Wipe off breath protectors using a soft, clean
and damp cloth. Do not use glass cleaner and/or
paper towel. Glass cleaner may scratch the
surfaces.