Do not operate this equipment unless you have read
and understood the contents of this manual! Failure
to follow the instructions contained in this manual
may result in serious injury or death. This manual
contains important safety information concerning
the maintenance, use, and operation of this product.
If you’re unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Keep this manual in a safe location for
future reference.
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the side of the unit). Please have this
information available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
International Limited Warranty..........................................10
Service Information ............................................................10
Business9:00
Hours:Monday through Friday
Telephone: (0512) 6732-5091
E-mail:infocn@hatcocorp.com
Fax:(0512) 6732-5092
Additional information can be found by visiting our web sites:
www.hatcocorp.com or www.hatcocorp.cn
AM to 6:00 PM (Beijing Time)
INTRODUCTION
The Hatco TOASTMAX®Electric Conveyor Toaster is specially
designed to accelerate the toasting operation. Products pass
through a heating chamber for rapid and thorough toasting.
Moisture and sugar content and thickness of bread product
effect the ability to achieve the perfect toasted product. Utilizing
conveyor speed, not temperature, to determine toasting color,
allows for instant adjustment of toasting time.
Hatco toasters are built with quality to meet the demands of
foodservice operations and provide years of trouble-free
performance. The serpentine metal-sheathed tubular heating
elements are guaranteed against breakage and burnout for two
years.
The Hatco TOASTMAX Electric Conveyor Toaster is a product
of extensive research and field testing. The materials used
were selected for maximum durability, attractive appearance,
and optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
ng
Conv
ng, and
pri
tifie
n
e
ey
or
d
i
or
t
b
Thi
i
T
s
i
Sa
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
ns
oas
af
ns
t
et
t
fe
ruc
al
ty in
ter.
y
ati
l
ons
ti
Hatc
ns
i
on or
t
fo
ruc
ma
r
t
or
f
o rec
ons
i
t
operati
n
tio
he
th
Hat
ends
m
om
appeari
on of
p
t a
a
o
c
ng
he uni
t
e
p
TOA
al
i
s in
r
a
T
S
ns
i
l
s
thi
n
.
t
th
AX
M
at
l
al
t
anual
m
is ma
on,
i
n
E
t
ec
l
operati
be
l is
a
u
c
ri
read
id
, and operat
ety
af
on, s
i
at
l
tal
ns
the i
des
i
prov
anual
m
s
o
y
2
Form No. TM3M_CN-1015
Page 3
English
WARNING
CAUTION
NOTICE
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property
.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn off power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, maintenance, or attempting to clear a jam.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70°F)
and a maximum of 29°C (85°F).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Locate unit a minimum of 25 mm (1″) from combustible
walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
• Do not place anything on top of toaster. Do not place
toaster near or underneath curtains or other
combustible materials. Items near or on top of toaster
could catch fire causing injury and/or damage to the
toaster.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
In case of fire, disconnect toaster from power source
immediately. This allows the unit to cool, making it easier
and safer to put out the fire.
Do not operate this unit with an external timer or remote
control system.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
(0512) 6732-5091; fax (0512) 6732-5092.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Do not remove crumb tray for cleaning until toaster is
cool.
Locate unit at proper counter height in an area that is
convenient for use. The location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of unit and contents.
Always operate toaster with crumb tray installed.
Toasting of coated or buttered products such as garlic
bread, cheese sandwiches, and sweet rolls is NOT
recommended. Residue will reduce toaster performance
and could ignite inside toaster. Using toaster with food
products listed above will void unit warranty.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil
accumulation.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
Submerging or saturating unit with water will damage the
unit and void unit warranty.
Do not lay unit on the side with the control panel. Damage
to the unit could occur.
This unit is intended for commercial use only — NOT for
household use.
Form No. TM3M_CN-1015
3
Page 4
MODEL DESCRIPTION
COLOR
CONTROL
Knob
Feed
Ramp
Crumb
Tray
Discharge
Chute
Power
I/O (on/off)
Switch
COLOR
CONTROL
Knob
Feed
Ramp
Crumb
Tray
TM3-5
TM3-10H
Discharge
Chute
Power
I/O (on/off)
Switch
Selector
Keys
Selector
Keys
T M 3 - X X H
TOASTMAX
®
H = 76 mm (3") toast opening height
No Character = 54 mm (2-1/8") toast opening height
10 = Full-size (2 slice) toaster
5 = Half-size (1 slice) toaster
All Models
All TOASTMAX®Electric Conveyor Toasters are fast, reliable,
and versatile, toasting up to 460 bread or bun product per hour.
TOASTMAX toasters feature long lasting serpentine metal
sheathed heating elements, a permanently lubricated conveyor
motor, and three selector keys. Every unit is shipped with
25 mm (1") adjustable legs, a feed ramp, a removable crumb
tray, and a discharge chute.
TM3-5 Model
The TM3-5 model allows for toasting of bread products up to
38 mm (1-1/2") thick and 187 mm (7-3/8") wide. Capacity is up
to 230–280 slices per hour, depending on voltage.
TM3-5H Model
The TM3-5H model allows for toasting of bread products up to
76 mm (3") thick and 187 mm (7-3/8") wide. Capacity is up to
190–230 slices per hour, depending on voltage.
TM3-10 model
The TM3-10 model allows for toasting of bread products up to
38 mm (1-1/2") thick and 245 mm (9-5/8") wide. Capacity is up
to 390–460 slices per hour, depending on voltage.
TM3-10H model
The TM3-10H model allows for toasting of bread products up to
76 mm (3") thick and 245 mm (9-5/8") wide. Capacity is up to
290–350 slices per hour, depending on voltage.
English
MODEL DESIGNATION
TM3-5 and TM3-10H Models
4
Form No. TM3M_CN-1015
Page 5
English
WARNING
CEE 7/7 Schuko
AS 3112
BS-1363
NEMA 5-15P
JIS C 8303
Front View
Side View
B
C
G
A
E
D
F
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug. Plugs are supplied according to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: The specification label is located on the side of the unit.
See label for serial number and verification of unit
electrical information.
TM3-5220–240 (CE)50/601320–15756.0–6.6CEE 7/7 Schuko, BS-1363, AS 311216 kg (36 lbs.)
TM3-5H10050/60146014.6JIS C 830316 kg (36 lbs.)
12050/60132011NEMA 5-15P16 kg (36 lbs.)
220–240 (CE)50/601320–15756.0–6.6CEE 7/7 Schuko, BS-1363, AS 311216 kg (36 lbs.)
TM3-10220–240 (CE)50/601920–22858.7–9.5CEE 7/7 Schuko, BS-1363, AS 3112,
Cord without Plug
TM3-10H12050/60177014.8NEMA 5-15P19 kg (41 lbs.)
220–240 (CE)50/601920–22858.7–9.5CEE 7/7 Schuko, BS-1363, AS 3112,
Cord without Plug
19 kg (41 lbs.)
19 kg (41 lbs.)
Dimensions
Model
TM3-5 and
TM3-5H
TM3-10 and
TM3-10H
Width
(A)
290 mm
(11-7/16″)
368 mm
(14-1/2″)
Overall
Depth (B)
535 mm
(21-1/8″)
535 mm
(21-1/8″)
Depth (C)
Unit
460 mm
(18-1/8″)
464 mm
(18-1/4″)
Height
(D)
412 mm
(16-1/4″)
411 mm
(16-3/16″)
Chamber
Width (E)
186 mm
(7-3/8″)
264 mm
(10-3/8″)
Footprint
Width (F)
260 mm
(10-1/4″)
338 mm
(13-3/8″)
Footprint
Depth (G)
314 mm
(12-3/8″)
314 mm
(12-3/8″)
Form No. TM3M_CN-1015
5
Page 6
INSTALLATION
WARNING
Stop Pins
Crumb Tray
English
General
The TOASTMAX®Electric Conveyor Toaster is shipped with all
components pre-assembled. Care should be taken when
unpacking the shipping carton to avoid damage to the unit and
the components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 21°C (70°F).
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
FIRE HAZARD:
• Locate unit a minimum of 25 mm (1″) from combustible
walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
• Do not place anything on top of toaster. Do not place
toaster near or underneath curtains or other
combustible materials. Items near or on top of toaster
could catch fire causing injury and/or damage to the
toaster.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
the unit.
3. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21°C (70°F).
Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
4. Install the crumb tray.
a. Position the crumb tray directly below the stop pins
under the conveyor belt at the front of the toaster.
b. Slide the crumb tray into the toaster until the front of the
crumb tray meets the stop pins.
5. Install the discharge chute.
a. Slide the discharge chute underneath the toaster.
b. Angle the curved end of the chute up slightly to place
the lip of the chute over the rear pins (one on each side).
Installing the Crumb Tray
6
Form No. TM3M_CN-1015
Page 7
English
WARNING
CAUTION
CAUTION
CAUTION
Power I/O (on/off) SwitchCOLOR CONTROL
Knob
Indicator Lights
Selector Keys
General
The Electric Conveyor Toaster is designed for ease of
operation. Perform the following procedure to operate the
toaster.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Always operate toaster with crumb tray installed.
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Turn Power I/O (on/off) Switch to the I (on) position.
3. Press the appropriate selector key for the desired toasting
setting. Once a selection is made, the indicator light above
the key will illuminate.
• To toast both sides of the bread, press the “BREAD”
key.
• To toast the top of the bread only, press the “BUNS” key.
4. Turn the COLOR CONTROL knob to the lightest position
while the unit heats up.
NOTE: Allow approximately 15 to 20 minutes for a warm-up
period.
OPERATION
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
5. After warm-up period, set the COLOR CONTROL knob to
the medium position and toast two slices of bread product.
Re-adjust the COLOR CONTROL knob as necessary to
reach the desired toast color.
NOTE: To toast moist products such as English muffins, rye
bread, or whole wheat, slow the conveyor by turning the
COLOR CONTROL knob to a darker setting (clockwise).
All TM3 series toasters can be put into a Power Save mode by
pressing the EJECT/POWERSAVE key. When pressed, the
conveyor will temporarily speed up for approximately four
seconds to eject toast from unit. The toaster will operate at 50%
power in Power Save mode.
NOTE: To place toaster back into full operation, press the
“BREAD” or “BUNS” key. The unit will be back up and
ready for toasting within 5 minutes.
Toasting of coated or buttered products such as garlic
bread, cheese sandwiches, and sweet rolls is NOT
recommended. Residue will reduce toaster performance
and could ignite inside toaster. Using toaster with the food
products listed above will void unit warranty.
Form No. TM3M_CN-1015
Control Panel
7
Page 8
MAINTENANCE
NOTICE
CAUTION
WARNING
English
General
The TOASTMAX®Electric Conveyor Toaster is designed for
maximum durability and performance with minimum
maintenance.
NOTE: The conveyor gear motor and conveyor system are
permanently lubricated and require no lubrication.
ELECTRIC SHOCK HAZARD:
• Turn off power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, maintenance, or attempting to clear a jam.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
(0512) 6732-5091; fax (0512) 6732-5092.
Daily Cleaning
To preserve the bright finish of the unit it is recommended that
the exterior surfaces be cleaned daily with a damp cloth.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.
Submerging or saturating unit with water will damage the
unit and void unit warranty.
1. Remove and empty the crumb tray.
Do not remove the crumb tray for cleaning until toaster is
cool.
2. Wash the crumb tray with warm water and a mild
detergent. Rinse with water.
• Allow the crumb tray to air dry before placing back into
the toaster.
3. Remove and wash the discharge chute with a mild
detergent. Rinse with water.
• Allow the discharge chute to air dry before reinstalling.
4. Wipe the exterior surface of the toaster with a damp cloth.
NOTICE: Use non-abrasive cleaners only.
5. Remove and clean the toast feed ramp.
a. Press in the two wire spokes and lift up to remove the
toast feed ramp.
b. Wipe clean with a soft damp cloth or soak the ramp in a
mild solution of 227 ml (1 cup) ammonia and 3.785 L
(1 gallon) of water.
c. Align the wire spokes with the holes in the toaster to
re-install the ramp.
8
Form No. TM3M_CN-1015
Page 9
English
WARNING
WARNING
TROUBLESHOOTING GUIDE
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, maintenance, or
attempting to clear a jam.
SymptomProbable CauseCorrective Action
Toast too light.COLOR CONTROL knob set on a light
setting.
Unit not warmed up. The toaster needs time
to heat up when initially turned on.
Supply voltage to unit is low.Verify the supply voltage to the toaster matches
Toast too dark.COLOR CONTROL knob set on a dark
setting.
Supply voltage to unit is high.Verify the supply voltage to the toaster matches
Unit not working at all.Unit not plugged in.Plug unit into proper power supply.
Hi-limit tripped.Contact Authorized Service Agent or Hatco for
Toaster beeps continually.Fan is defective.Replace fan. Contact Authorized Service Agent
Unit toasts on one side only.The toaster is in BUN mode (one-sided
toasting).
Turn COLOR CONTROL knob to a darker
setting.
Allow approximately 15 to 20 minutes for the
unit to warm up.
the unit specifications.
Turn COLOR CONTROL knob to a lighter
setting.
the unit specifications.
assistance.
or Hatco for assistance.
Press the “BREAD” key for BREAD mode (twosided toasting).
Heating element defective.If the element does not glow, contact
Toaster trips the circuit breaker or
GFCI.
Circuit breaker is not sized properly for the
toaster.
Wiring fault inside toaster.Contact Authorized Service Agent or Hatco for
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 414-671-6350
e-mail:partsandservice@hatcocorp.com
Fax:414-671-3976
Authorized Service Agent or Hatco for
assistance.
Check circuit breaker for proper sizing.
assistance.
Form No. TM3M_CN-1015
9
Page 10
INTERNATIONAL LIMITED WARRANTY
English
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of one
(1) year from the date of purchase when installed and
maintained in accordance with Hatco’s written instructions or
18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the Product
with Hatco or by other means satisfactory to Hatco in its sole
discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) Two (2) Year Parts Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
b) Five (5) Year Parts Warranty:
3CS and FR Tanks
c) Ten (10) Year Parts Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be
limited solely to replacement of part or Product using, at Hatco’s
option, new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency with respect to any claim made
within the applicable warranty period referred to above. Hatco
reserves the right to accept or reject any such claim in whole or
in part. In the context of this Limited Warranty, “refurbished”
means a part or Product that has been returned to its original
specifications by Hatco or a Hatco-authorized service agency.
Hatco will not accept the return of any Product without prior
written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
SERVICE INFORMATION
The warranty on Hatco TOASTMAX®Series toasters is for one
year from date of purchase or eighteen months from date of
shipping from Hatco, whichever occurs first.
If you experience a problem with a toaster during the warranty
period, please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the side of the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the
Resources pull-down menu, and click on “Find Service
Agent/Distributor”
• call Hatco Service at 414-671-6350
• e-mail Hatco Service at partsandservice@hatcocorp.com