Page 1
™
SERV-RITE
Portable Shelves and Buffet Warmers
SRB, SRBW, SRG, and SRGBW Series
Installation and Operating Manual
I&W #07.05.204.00
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
© 2008 Hatco Corporation
Page 2
CONTENTS
NOTICE
CAUTION
WAR
NING
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information ..............................1
Model Description ................................................2
Specifications.......................................................3
Plug Configurations .........................................3
Electrical Rating Chart.....................................3
Dimensions — SRB and SRBW Models .........4
Dimensions — SRG and SRGBW Models......4
Installation ............................................................5
General............................................................5
Operation ..............................................................6
General............................................................6
Maintenance .........................................................8
Troubleshooting Guide........................................9
Accessories........................................................10
Hatco Limited Warranty.....................................11
Authorized Parts Distributors ...........Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (located
on the bottom of the unit), voltage, and purchase
date of your Serv-Rite™ unit in the spaces below.
Please have this information available when calling
Hatco for service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts and Service)
Changing the Setpoint Temperature................7
Locking/Unlocking the Digital Temperature
Control...........................................................7
General............................................................8
Cleaning...........................................................8
Replacing the Heat Lamps ..............................8
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
(414) 671-3976 (International)
Date of Purchase __________________________
INTRODUCTION
Hatco Serv-Rite Portable Shelves and Buffet
Warmers are designed to keep prepared foods at
optimum serving temperatures without affecting
quality. They are perfect for self-serve buffet areas
and customer serving points. All Serv-Rite warmers
feature a thermostatically-controlled heated shelf.
Some models feature an overhead halogen heat
lamp as well.
Hatco Serv-Rite Portable Shelves and Buffet
Warmers are products of extensive research and
field testing. The materials used were selected for
maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and
tested thoroughly prior to shipment.
This manual provides the installation, safety, and
operating instructions for Hatco Serv-Rite warmers.
Hatco recommends all installation, operating, and
safety instructions appearing in this manual be read
prior to installation or operation of the Serv-Rite
warmer.
24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
Additional information can be found by visiting our
web site at www.hatcocorp.com.
Safety information that appears in this manual is
identified by the following signal word panels:
WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
CAUTION indicates a hazardous situation which,
if not avoided, could result in minor or moderate
injury.
NOTICE is used to address practices not related
to personal injury.
i
Form No. SRM-0608
Page 3
IMPORTANT SAFETY INFORMATION
WARNING
NOTICE
CAUTION
WARNING
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.
• Unplug the power cord or turn the power OFF
at the fused disconnect switch/circuit
breaker and allow the unit to cool before
performing any maintenance or cleaning.
• DO NOT submerge or saturate with water.
Unit is not waterproof. Do not operate if unit
has been submerged or saturated with water.
• Unit is not weatherproof. Locate the unit
indoors where the ambient air temperature is
a minimum of 70°F (21°C).
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or
worn.
• Do not attempt to repair or replace a damaged
power cord. The cord must be replaced by
Hatco, an Authorized Hatco Service Agent, or a
person with similar qualifications.
• Do not steam clean or use excessive water
on the unit.
• This unit is not “jet-proof” construction. Do
not use jet-clean spray to clean this unit.
• Do not clean the unit when it is energized or hot.
• Do not allow liquids to spill into the unit.
• Do not fill SRB and SRBW models with water.
They are dry heat units only, not steam table
units.
• Use only Genuine Hatco Replacement Parts
when service is required. Failure to use
Genuine Hatco Replacement Parts will void
all warranties and may subject operators of
the equipment to hazardous electrical
voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment.
FIRE HAZARD: Locate the unit a minimum of 1″
(25 mm) from combustible walls and materials. If
safe distances are not maintained, combustion
or discoloration could occur.
Use only low pressure halogen light/heat lamps
that meet or exceed National Sanitation
Foundation (NSF) standards and are specifically
designed for food holding areas.
Make sure food product has been heated to the
proper food-safe temperature before placing on
the unit. Failure to heat food product properly
may result in serious health risks. This unit is for
holding preheated food product only.
This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.
This unit has no “user-serviceable” parts. If
service is required on this unit, contact an
Authorized Hatco Service Agent or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966; or International
fax 414-671-3976.
BURN HAZARD: Some exterior surfaces on the
unit will get hot. Use caution when touching
these areas.
Locate the unit at the proper counter height in an
area that is convenient for use. The location
should be level to prevent the unit or its contents
from falling accidentally and strong enough to
support the weight of the unit and contents.
Do not lay unit on the side with the control panel
or damage to the unit could occur.
Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of the unit,
marring its appearance and making it
susceptible to soil accumulation.
Do not slide pans across glass surface, use
rough-bottomed pans, or drop anything on glass
surface. Scratching or breakage may occur.
Damage to glass surface or breakage of glass
caused by misuse is not covered under
warranty.
Do not place anything on top of the glass sneeze
guard. It is not designed to be a weight-bearing
component.
Do not attempt to install the glass sneeze guard
alone. Installation of the glass sneeze guard is a
two-person job.
Form No. SRM-0608
1
Page 4
MODEL DESCRIPTION
All Models
All Hatco Serv-Rite™ Portable Shelves and Buffet
Warmers are ideal for self-serve buffet areas and
customer serving points. Each is equipped with a
removable utensil tray and is designed to hold hot
food at safe serving temperatures. They feature a
thermostatically-controlled heated shelf, durable
stainless steel construction, sturdy polished aluminum
extrusions, and a 6′ (1829 mm) power cord with plug.
Model SRB-1
The Serv-Rite Base (SRB) is a portable heated
shelf. It is designed to hold either one full-size, two
half-size, or three third-size steam table pans up to
2-1/2″ (64 mm) deep. The SRB-1 is shipped from
the factory fully assembled and ready for use.
Model SRG-1
The Serv-Rite Glass Shelf (SRG) is a portable
heated glass shelf. The SRG-1 is shipped from the
factory fully assembled and ready for use.
Figure 3. Model SRG-1
Model SRGBW-1
The Serv-Rite Glass Shelf Buffet Warmer (SRGBW)
is a heated glass shelf with overhead halogen heat
lamps and a glass sneeze guard. The SRGBW-1
requires installation of the glass sneeze guard
before it is ready for use.
Figure 1. Model SRB-1
Model SRBW-1
The Serv-Rite Buffet Warmer (SRBW) is a heated
shelf with overhead halogen heat lamps and a glass
sneeze guard. It is designed to hold either one fullsize, two half-size, or three third-size steam table
pans up to 2-1/2″ (64 mm) deep. The SRBW-1
requires installation of the glass sneeze guard
before it is ready for use.
Figure 4. Model SRGBW-1
Figure 2. Model SRBW-1
2
Form No. SRM-0608
Page 5
WARNING
NEMA 5-15P
CEE 7/7 Schuko
BS-1363
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the application (see Figure 5).
ELECTRIC SHOCK HAZARD: Plug unit into a
properly grounded electrical outlet of the correct
voltage, size, and plug configuration. If the plug
and receptacle do not match, contact a qualified
electrician to determine and install the proper
voltage and size electrical outlet.
NOTE: Receptacle not supplied by Hatco.
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Shipping Weight
SRB-1 120 500 4.2 Nema 5-15P 42 lbs. (19 kg)
230 (CE) 500 2.2 CEE 7/7 Schuko 42 lbs. (19 kg)
230 (CE) 500 2.2 BS-1363 42 lbs. (19 kg)
Figure 5. Plug Configurations
SRBW-1 120 1100 9.2 Nema 5-15P 68 lbs. (31 kg)
230 (CE) 1100 4.8 CEE 7/7 Schuko 68 lbs. (31 kg)
230 (CE) 1100 4.8 BS-1363 68 lbs. (31 kg)
SRG-1 120 350 2.9 Nema 5-15P 35 lbs. (16 kg)
230 (CE) 350 1.5 CEE 7/7 Schuko 35 lbs. (16 kg)
230 (CE) 350 1.5 BS-1363 35 lbs. (16 kg)
SRGBW-1 120 950 7.9 Nema 5-15P 61 lbs. (28 kg)
230 (CE) 950 4.1 CEE 7/7 Schuko 61 lbs. (28 kg)
230 (CE) 950 4.1 BS-1363 61 lbs. (28 kg)
The shaded areas contain electrical information for Export models only.
Form No. SRM-0608
3
Page 6
A
E
D
F
C
Front View Side View
AB
E
D
F
C
Front View Side View
A
E
D
F
C
Front View Side View
Top View
G
H
A
E
D
B
F
C
Front View
Side View
Top View
G
H
Sneeze guard
and lamp assembly
in Top View
removed for clarity.
SPECIFICATIONS
Dimensions — SRB and SRBW Models
Width Top Bottom Height Footprint Footprint
Model (A) Depth (B) Depth (C) (D) Width (E) Depth (F)
SRB-1 31-3/4" ----- 22-1/8" 5-3/8" 28-1/2" 13"
(806 mm) ----- (562 mm) (137 mm) (724 mm) (330 mm)
SRBW-1 32-5/8" 26" 22-1/8" 23-7/8" 28-1/2" 13"
(829 mm) (660 mm) (562 mm) (606 mm) (724 mm) (330 mm)
Figure 6. SRB-1 Dimensions
Figure 7. SRBW-1 Dimensions
Dimensions — SRG and SRGBW Models
Width Top Bottom Height Footprint Footprint Surface Surface
Model (A) Depth (B) Depth (C) (D) Width (E) Depth (F) Width (G) Depth (H)
SRG-1 31-3/4" ----- 22-1/8" 5-3/8" 28-1/2" 13" 21-1/8" 11-3/4"
(806 mm) ----- (562 mm) (137 mm) (724 mm) (330 mm) (537 mm) (298 mm)
SRGBW-1 32-3/4" 26" 22-1/8" 23-7/8" 28-1/2" 13" 21-1/8" 11-3/4"
(832 mm) (660 mm) (562 mm) (606 mm) (724 mm) (330 mm) (537 mm) (298 mm)
Figure 8. SRG-1 Dimensions
Figure 9. SRGBW-1 Dimensions
4
Form No. SRM-0608
Page 7
General
NOTICE
WARNING
Cap Screw
Top Plastic
Cap
Bottom
Plastic
Cap
Support
Post
Glass
Sneeze
Guard
Serv-Rite™ SRBW-1 and SRGBW-1 models are
shipped with most components pre-assembled. The
glass sneeze guard must be installed on location.
Serv-Rite SRB-1 and SRG-1 models are shipped
fully assembled and ready for use. Care should be
taken when unpacking the shipping carton to avoid
damage to the unit and components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not
weatherproof. Locate the unit indoors where the
ambient air temperature is a minimum of 70°F
(21°C).
FIRE HAZARD: Locate the unit a minimum of 1″
(25 mm) from combustible walls and materials. If
safe distances are not maintained, combustion or
discoloration could occur.
1. Remove the unit from the carton.
2. Remove the information packet.
NOTE: To prevent delay in obtaining warranty
coverage, fill out and mail in the warranty
card to Hatco.
3. Remove tape and protective packaging from all
surfaces of unit.
4. For SRBW-1 and SRGBW-1 models, install the
glass sneeze guard. The glass sneeze guard is
installed between two plastic caps at each
support post for protection (see Figure 10).
INSTALLATION
Figure 10. Glass Sneeze Guard Installation
5. Place the unit in the desired location.
• Make sure the unit is at the proper counter
height in an area convenient for use.
• Make sure the countertop is level and strong
enough to support the weight of the unit and
food product.
• Make sure all the feet on the bottom of the unit
are positioned securely on the countertop.
Do not attempt to install the glass sneeze guard
alone. Installation of the glass sneeze guard is a
two-person job.
a. Place a plastic cap with the flat side facing up
on each of the support posts.
b. Carefully place the glass sneeze guard on top
of the support posts and plastic caps. Make
sure the holes in the glass sneeze guard are
aligned with the holes in the plastic caps.
c. Place a plastic cap with the flat side facing
down over each of the holes on the glass
sneeze guard. Make sure to align the holes in
the plastic caps with the holes in the glass
sneeze guard.
d. Insert a cap screw through the top plastic
caps, glass sneeze guard, bottom plastic
caps, and into the support posts.
e. Tighten each cap screw until secure. NOTICE:
Do not over-tighten the cap screws.
Form No. SRM-0608
5
Page 8
OPERATION
WARNING
NOTICE
Down Arrow
Key
Up Arrow
Key
“out 1”
Fahrenheit
Symbol
SET
Key
CAUTION
Model SRBW-1 Model SRG-1
Heated
Glass Shelf
Removable
Utensil Tray
Control
Panel
Glass
Sneeze
Guard
Overhead
Heat Lamps
General
Use the following procedures to operate Serv-Rite™
Portable Shelves and Buffet Warmers.
Read all safety messages in the IMPORTANT
SAFETY INFORMATION section before operating
this equipment.
ELECTRIC SHOCK HAZARD: Do not fill SRB and
SRBW models with water. They are dry heat units
only, not steam table units.
Do not place anything on top of the glass sneeze
guard. It is not designed to be a weight-bearing
component.
Do not slide pans across glass surface, use
rough-bottomed pans, or drop anything on glass
surface. Scratching or breakage may occur.
Damage to glass surface or breakage of glass
caused by misuse is not covered under warranty.
Startup
1. Plug the unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. See the SPECIFICATIONS section
for details.
2. Move the Power ON/OFF switch to the ON
position.
•The digital temperature controller will energize
and the current temperature of the heated
shelf will appear on the display.
• The phrase “out 1” will appear in the upper left
corner of the display to show that the base is
in heat mode.
• For SRBW-1 and SRGBW-1 models; the
overhead heat lamps will turn on if the
LIGHTS control knob was left at a specific
setting the last time the unit was on.
BURN HAZARD: Some exterior surfaces on the
unit will get hot. Use caution when touching
these areas.
3. Press and release the SET key on the digital
temperature controller to verify the setpoint
temperature.
• The setpoint temperature will be shown for 15
seconds. After 15 seconds, the display will
revert to the current temperature of the heated
shelf. To change the setpoint temperature,
refer to “Changing the Setpoint Temperature”
in this section.
Figure 12. Digital Temperature Controller
Figure 11. Serv-Rite Components
6
Form No. SRM-0608
Page 9
OPERATION
Digital Temperature
Controller
LIGHTS
Control Knob
Power ON/OFF
Switch
NOTE: The digital temperature controller is pre-set
to a setpoint temperature of 190°F (88°C) at
the factory. Once the setpoint temperature is
changed, the new setpoint temperature will
remain in memory until it is changed again.
The Serv-Rite™ heated shelf has a
maximum setpoint temperature of 240°F
(116°C).
4. For SRBW-1 and SRGBW-1 models; turn on the
overhead heat lamps and adjust to the desired
temperature setting.
a. Turn the LIGHTS control knob clockwise out of
the “off” position.
b. Adjust the temperature of the overhead heat
lamps. Turning the LIGHTS control knob
clockwise will increase the temperature and
light intensity. Turning the LIGHTS control
knob counterclockwise will decrease the
temperature and light intensity.
NOTE: For SRGBW-1 models; heat generated by
the overhead heat lamps is absorbed by the
glass surface of the heated shelf during the
preheat cycle. This causes the temperature
shown on the display to rise past the setpoint
temperature. The display will return gradually
to the setpoint temperature once a pan or
food product is placed on the glass surface.
5. Allow the unit 30 minutes to reach operating
temperature before placing preheated food
product.
Shutdown
1. Move the Power ON/OFF switch to the OFF
position. The digital temperature controller,
heated shelf, and overhead heat lamps
(SRBW-1 and SRGBW-1 models only) will shut
off.
NOTE: For SRBW-1 and SRGBW-1 models, if the
overhead heat lamps are left on when the
Power ON/OFF switch is moved to the OFF
position, they will shut off as well. The lamps
will turn on immediately the next time the
Power ON/OFF switch is moved to the ON
position.
3. Unplug the power cord and allow the unit to cool
before performing any cleaning or maintenance.
Changing the Setpoint Temperature
Use the following procedure to change the setpoint
temperature of the heated shelf.
1. Press and release the SET key. The current
setpoint temperature will be shown on the display
and ”out 1” will flash in the upper left corner.
2. Press the Up Arrow key or Down Arrow key
within 15 seconds to change the setpoint
temperature. If no key is pressed within 15
seconds, the display will revert to the current
temperature of the heated shelf
3. Press the SET key or wait 15 seconds to lock in
the new setpoint temperature.
Locking/Unlocking the Digital
Temperature Controller
The keys on the digital temperature controller can be
locked to prevent unauthorized changes to the
settings.
To lock the keys of the digital temperature controller:
• Press and hold both the SET key and Down Arrow
key at the same time for over two seconds. The
message “Loc” will appear on the display.
To unlock the keys of the digital temperature
controller:
Form No. SRM-0608
• Press and hold both the SET key and Down
Arrow key at the same time until the message
“UnL” appears on the display.
Figure 13. SRBW-1 and SRGBW-1 Control Panel
7
Page 10
MAINTENANCE
WARNING
NOTICE
Tray Holder
Perforated
Element Cover
Utensil
Tray
General
Serv-Rite™ Portable Shelves and Buffet Warmers
are designed for maximum durability and
performance with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn the power switch OFF, unplug the power
cord, and allow the unit to cool before
performing any maintenance or cleaning.
• DO NOT submerge or saturate with water. Unit
is not waterproof. Do not operate if unit has
been submerged or saturated with water.
• Do not steam clean or use excessive water on
the unit.
• Do not clean the unit when it is energized or
hot.
This unit has no “user-serviceable” parts. If
service is required on this unit, contact an
Authorized Hatco Service Agent or contact the
Hatco Service Department at 800-558-0607 or 414671-6350; fax 800-690-2966; or International fax
414-671-3976.
Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be
cleaned daily.
1. Turn off the unit, unplug the power cord, and
allow the unit to cool.
2. Remove and wash the utensil tray.
3. Remove and wash steam table pans and tray
holder (SRB-1 and SRBW-1 models only).
4. Wipe down all stainless steel and polished
aluminum surfaces using a damp cloth. A nonabrasive, cream cleaner may be used for difficult
stains.
a. For SRB-1 and SRBW-1 models, make sure
to wipe out the interior of the unit, including
underneath the perforated element cover.
Figure 14. Cleaning Inside an SRBW-1 Model
5. For SRBW-1 and SRGBW-1 models, clean the
glass sneeze guard using a standard glass
cleaner.
6. For SRG-1 and SRGBW-1 models, clean the
heated glass surface using a standard ceramic
glass stove top cleaner.
Submerging or saturating the unit with water will
damage the unit and void the product warranty.
8
Form No. SRM-0608
Page 11
MAINTENANCE
NOTICE
WARNING
Lamp
Cover
Lamp
Lamp
Holder
Screw
Replacing the Heat Lamps
Use the following procedure to change the halogen
heat lamps in SRBW-1 and SRGBW-1 models.
Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and
may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn. Genuine Hatco
Replacement Parts are specified to operate safely
in the environments in which they are used. Some
aftermarket or generic replacement parts do not
have the characteristics that will allow them to
operate safely in Hatco equipment.
Use only low pressure halogen light/heat lamps
that meet or exceed National Sanitation
Foundation (NSF) standards and are specifically
designed for food holding areas.
NOTE: Hatco halogen heat lamps meet NSF
standards for food holding and display areas.
For 120V applications use Hatco part
number 02.30.117.00. For 220, 230, and
240V applications use Hatco part number
02.30.126.00.
4. While wearing gloves or using other protection,
install the new heat lamp into the lamp holder.
a. Grasp the new heat lamp and carefully push
one end into the spring steel contact in one
side of the lamp holder.
b. Lift the other end of the lamp into position
against the spring steel contact on the
opposite side of the lamp holder (opposing
pressure from the spring steel contacts will
hold the lamp securely in the lamp holder).
5. Position the lamp cover with glass shield over the
heat lamp and secure using the two screws.
1. Turn off the unit, unplug the power cord, and
allow the unit to cool.
2. Holding one hand under the lamp cover, use a
screwdriver to remove the two screws that
secure the lamp cover in position.
NOTE: The glass shield inside the lamp cover is
loose and will drop down with the lamp cover.
Make sure to support the lamp cover with
one hand during removal of the screws.
Do not touch the halogen heat lamps with bare
skin. Oils from the skin will cause premature
failure of the lamps.
3. While wearing gloves or using other protection,
remove the old heat lamp from the lamp holder.
The heat lamps are held in position with spring
steel contacts on each side of the lamp holder. To
remove:
a. Grasp the old heat lamp and carefully push it
into one of the spring steel contacts in the
lamp holder to release it from the opposite side
spring steel contact.
b. Pull the free end of the lamp down and remove
the lamp from the lamp holder.
Figure 15. Replacing a Heat Lamp
Form No. SRM-0608
9
Page 12
TROUBLESHOOTING GUIDE
WARNING
WARNING
This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.
ELECTRIC SHOCK HAZARD: Turn the power
switch OFF, unplug the power cord, and allow
the unit to cool before performing any
maintenance or cleaning.
Symptom Probable Cause Corrective Action
Unit too hot. Base setpoint temperature too
high.
For SRBW-1 and SRGBW-1
models: Overhead heat lamps
set too high.
For SRGBW-1 model: Pan(s)
or food product not in position
on heated glass shelf.
Unit plugged into incorrect
power supply.
Digital temperature controller
defective.
Unit not hot enough.
Base setpoint temperature too
low.
Change the base setpoint temperature
on the digital temperature controller to a
lower setting.
Turn the LIGHTS control knob
counterclockwise to a lower setting.
Place pans or food product on heated
glass shelf to prevent overhead heat
lamps from over-heating glass shelf.
Verify with qualified personnel that power
supply matches unit specification.
Contact Authorized Service Agent or
Hatco for assistance.
Change the base setpoint temperature
on the digital temperature controller to a
higher setting.
Unit not working at all.
For SRBW-1 and SRGBW-1
models: Overhead heat lamps
set too low or burned out.
Location of unit is susceptible
to air currents (air conditioning
ducts or exhaust fans).
Unit not plugged in. Plug unit into proper power supply.
Unit not turned on. Move Power ON/OFF switch to the ON
Power ON/OFF switch
defective.
Digital temperature controller
defective.
Base heating element burned
out.
Turn the LIGHTS control knob clockwise
to a higher setting or replace heat
lamp(s).
Block air currents or relocate unit.
position.
Contact Authorized Service Agent or
Hatco for assistance.
Contact Authorized Service Agent or
Hatco for assistance.
Contact Authorized Service Agent or
Hatco for assistance.
10
Form No. SRM-0608
Page 13
Carving Station
Carving Pan
Tray Holder
Drip Pan
Carving
Pan
The carving station accessory is available for
SRBW-1 models. It consists of a carving pan and a
drip pan. Use the following procedure to install the
carving station.
1. Remove any pans that are currently in the unit.
2. Remove the carving pan tray holder from the unit.
3. Slide the drip pan into the guides on the carving
pan tray holder.
4. Replace the carving pan tray holder with drip pan
into the unit.
5. Set the carving pan into the carving pan tray
holder.
ACCESSORIES
Figure 16. Carving Station
Form No. SRM-0608
11
Page 14
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in materials
and workmanship, under normal use and service,
for a period of one (1) year from the date of
purchase when installed and maintained in
accordance with Hatco’s written instructions or 18
months from the date of shipment from Hatco. Buyer
must establish the Product’s purchase date by
returning Hatco’s Warranty Registration Card or by
other means satisfactory to Hatco in its sole
discretion.
Hatco warrants the following Product components to
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air
heating)
Holding Cabinet Elements (metal sheathed air
heating)
Built-In Heated Well Elements
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR
PATENT OR OTHER INTELLECTUAL PROPERTY
RIGHT INFRINGEMENT. Without limiting the
generality of the foregoing, SUCH WARRANTIES
DO NOT COVER: Coated incandescent light bulbs,
fluorescent lights, decorative heat lamp bulbs, coated
halogen light bulbs, halogen heat lamp bulbs, heated
glass shelves, glass components, Product failure in
booster tank, fin tube heat exchanger, or other water
heating equipment caused by liming, sediment
buildup, chemical attack or freezing, Product misuse,
tampering or misapplication, improper installation, or
application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option, to
repair or replacement by a Hatco-authorized service
agency (other than where Buyer is located outside
of the United States, Canada, United Kingdom or
Australia in which case Hatco’s liability and Buyer’s
exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to
any claim made within the applicable warranty
period referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LABOR
COSTS OR LOST PROFITS RESULTING FROM
THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A
COMPONENT OF ANY OTHER PRODUCT OR
GOODS.
12
Form No. SRM-0608
Page 15
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts and Service Fax (800) 690-2966
International Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HAWAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOWA
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
KENTUCKY
Certified Service Center
Lexington 859-254-8854
Certified Service Center
Louisville 502-964-7007
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOTA
GCS Service
Minneapolis 800-822-2303
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEVADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance Installation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
Fort Worth 800-433-1804
Armstrong Repair Service
Houston 713-666-7100
Cooking Equipment Specialist
Mesquite 972-686-6666
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UTAH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
WASHINGTON
3 Wire/Restaurant Appliance
Seattle 866-770-2022
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
MANITOBA
Air Rite, Inc.
Winnepeg 204-895-2300
NEW BRUNSWICK
EMR Services, Ltd.
Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
UNITED KINGDOM
Marren Group
Northants +44(0)1933 666233
Printed in U.S.A. June 2008 Part No. 07.04.435.00 Form No. SRM-0608
Loading...