Hatco KWM18-1BR46, KWM09 Series, KWM18 Series, KWM18-1BR35, KWM18-1LG47 Installation And Operating Manual
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ADVERTENCIA
Waffle Makers
Gaufriers
KWM Series • Série KWM
Installation and Operating Manual
Manuel d’installation et d’utilisation
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
P/N 07.04.924.00 © 2019 Hatco Corporation
WARNING
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
AVERTISSEMENT
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
Français = p 13
WARNING
CAUTION
CONTENTS
English
Important Owner Information .............................................. 2
Introduction ...........................................................................2
Important Safety Information .............................................. 3
Model Description ................................................................4
Model Designation ...............................................................4
Specifications ....................................................................... 5
Plug Configurations ............................................................. 5
Electrical Rating Charts ....................................................... 5
Dimensions .......................................................................... 5
Installation .............................................................................6
General ................................................................................ 6
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and purchase
date of the unit in the spaces below (specification label located
on the bottom the unit). Please have this information available
when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. _________________________________________
Voltage ___________________________________________
Date of Purchase ___________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Support pull-down menu,
and click on “Warranty”.
Operation ...............................................................................7
General ................................................................................ 7
Control Panel ....................................................................... 7
Seasoning the Waffle Plates ...............................................7
Operating the Unit ...............................................................8
Maintenance .......................................................................... 9
General ................................................................................ 9
Daily Cleaning .....................................................................9
Removing the Waffle Plates ..............................................10
Troubleshooting Guide ...................................................... 11
Options and Accessories .................................................. 12
Limited Warranty ................................................................12
Authorized Parts Distributors ........................... Back Cover
Business
Hours: 7:00 am to 5:00 pm Monday–Friday,
Central Time (CT)
(Summer Hours — June to September:
7:00 am to 5:00 pm Monday–Thursday
7:00 am to 4:00 pm Friday)
Telephone: 800-558-0607; 414-671-6350
E-mail: support@hatcocorp.com
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
INTRODUCTION
Waffle Makers cook continuous, excellent-quality waffles
for commercial kitchens and display cooking locations. The
adjustable temperature control enables operators to cook
consistent quality waffles from a variety of different batters.
Exclusive, removable top and bottom heating element packs
provide exceptional heat distribution over the entire waffle plate
surface. The Waffle Maker’s easy clean System® provides
quick removal and easy cleaning of the waffle plates.
Waffle Makers are products of extensive research and field
testing. The materials used were selected for maximum
durability, attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior to shipment.
This manual provides installation, safety, and operating
instructions for Waffle Makers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to
personal injury.
2
Form No. KWMM-0519
English
WARNING
WARNING
CAUTION
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch, unplug power cord, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a maximum of 104°F (40°C).
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Do not pull unit by power cord.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Never leave unit unattended during use.
Do not use unit for any purpose other than for which it is
designed.
FIRE HAZARD:
• Locateunitaminimumof8″(203mm)fromcombustible
walls and materials. If safe distances are not maintained,
discoloration or combustion could occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Do not come in contact with waffle plates during
operation. Both plates are very hot.
• Allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
NOTICE
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures and grease could cause damage to unit.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
the Hatco warranty. Contact manufacturer of countertop
material for application information.
For steel surfaces, use non-abrasive cleaners and cloths
only. Abrasive cleaners and cloths could scratch finish of
unit, marring its appearance and making it susceptible to
soil accumulation.
Do not use harsh chemicals such as bleach, cleaners
containing bleach, or oven cleaners to clean this unit.
Do not attempt to cool hot waffle plates quickly, such as by
immersing in water. Damage to plates will occur.
This unit is intended for commercial use only—NOT for
household use.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Form No. KWMM-0519
3
MODEL DESCRIPTION
Temperature Control
Drip Tray
Top
Waffle
Plate
Bottom
Waffle
Plate
Power Indicator
Heating Indicator
K W M xx - x xx xx
Waffle Maker
Waffle Maker Style:
09 = 90˚ Hinged Plates
18 = 180˚ HInged Plates
1 = Single Head
2 = Dual Head
Waffle Size:
35 = 3″ x 5″ Brussels
46 = 4″ x 6″ Brussels
47 = 4″ x 7″ Liege
Waffle Plate Style:
BR = Brussels (Belgian)
LG = Liege
Temperature Control
Front
Drip Tray
Power Indicator
Heating Indicator
Rear
Drip Tray
Front
Waffle Plate
Rear
Waffle Plate
English
All Models
Waffle Makers consist of an easy-to-clean stainless steel
frame. The units feature removable cast iron waffle plates,
an adjustable Temperature Control(s) with a range from
120°F–570°F (50°C–300°C), a power indicator, a heating
indicator, and a removable drip tray. Waffle plates are available
for either Brussels (Belgian) or Liege-style waffles. All units are
equipped with a factory attached 6′ (1829 mm) power cord and
plug.
KWM09 Models
These models are designed with 90° hinged waffle plates. This
style of waffle maker is designed for reheating pre-cooked
waffles.
KWM18 Models
These models are designed with 180° hinged waffle plates.
This style of waffle maker is designed for cooking waffles from
batter/dough as well as reheating pre-cooked waffles.
KWM18 Models
(Brussels waffle plates shown)
Refer to the OPTIONS AND ACCESSORIES section for
additional items available with Waffle Makers.
MODEL DESIGNATION
KWM09 Models (Brussels waffle plates shown)
4
Form No. KWMM-0519
English
WARNING
1(0$3
1(0$3
KWM18
Models
KWM09 Models
C
B
G
A
F
F
D
C
A
D
E
B
G
E
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug. Plugs are supplied according to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: Receptacle not supplied by Hatco.
Plug Configurations
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Unit Weight
KWM09-1BR46
KWM09-1LG47
KWM18-1BR35 120 1440 12 NEMA 5-15P
KWM18-1BR46 240 1800 7.5 NEMA 6-20P
KWM18-1LG47 120 1440 12 NEMA 5-15P
KWM18-2LG47 240 3600 15 NEMA 6-20P 78 lbs. (35 kg)
120 1440 12 NEMA 5-15P 37 lbs. (17 kg)
40 lbs. (18 kg)
240 1800 7.5 NEMA 6-20P
40 lbs. (18 kg)
Dimensions
Overall
Model
KWM09-1BR46
KWM09-1LG47
KWM18-1BR35
KWM18-1BR46
KWM18-1LG47
KWM18-2LG47 29-3/16″
Width (A)
15″
(380 mm)
16-15/16″
(430 mm)
(740 mm)
Overall
Depth (B)
18-11/16″
(473 mm)
23-3/16″
(589 mm)
23-5/8″
(599 mm)
Height
(C)
9-1/8″
(232 mm)
9-1/8″
(232 mm)
9-1/8″
(232 mm)
Footprint
Width (D)
9-5/8″
(243 mm)
9-5/8″
(243 mm)
19-13/16″
(503 mm)
Footprint
Depth (E)
9-11/16″
(245 mm)
14-9/16″
(369 mm)
14-9/16″
(369 mm)
Unit
Width (F)
10-1/4″
(260 mm)
10-1/4″
(260 mm)
20-1/2″
(520 mm)
Unit
Depth (G)
12-7/16″
(315 mm)
17-3/8″
(440 mm)
17-3/8″
(440 mm)
Form No. KWMM-0519
5
INSTALLATION
WARNING
CAUTION
Handle
Hole
Drip Tray
Drip Tray
Drip
Tray
Base
General
Waffle Makers are shipped pre-assembled and ready for
seasoning prior to their first use. Care should be taken when
unpacking the shipping carton to avoid damage to the unit.
The following installation procedure must be performed before
connecting electricity and operating the unit.
English
Locate unit at proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
NOTICE
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
maximum of 104°F (40°C).
FIRE HAZARD:
• Locateunitaminimumof8″(203mm)fromcombustible
walls and materials. If safe distances are not maintained,
discoloration or combustion could occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
1. Inspect the shipping carton for obvious signs of transit
damage. If damaged, inform the freight company
immediately. CAUTION! Stop! Do not attempt to use
unit if damaged. Contact Hatco for assistance.
2. Remove the unit and any loose components/accessories
from the shipping carton. The following loose components
are included in every Waffle Maker:
• Handles
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
3. Remove tape and protective packaging from all surfaces
of the unit.
• Make sure to remove all protective film from the stainless
steel surfaces.
4. Inspect the unit for freight damage such as dents in
housing or broken knobs. If damaged, inform the freight
company immediately.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures and grease could cause damage to unit.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
the Hatco warranty. Contact manufacturer of countertop
material for application information.
5. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a maximum of 104°F
(40°C). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods
and air conditioning ducts).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
6. Install the handles into the waffle plates.
• Thread a handle into the hole on the front of each waffle
plate. Tighten securely.
7. Make sure the drip tray(s) is in position on the base of the
waffle maker.
Installing the handles and drip trays
6
Form No. KWMM-0519
English
CAUTION
Power Indicator
Temperature Control (in “off” position)
Heating Indicator
OPERATION
General
Waffle Makers are designed for ease of operation. Use the
following information and procedures to operate a Waffle
Maker.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Control Panel
The following are descriptions of the controls used to operate
a Waffle Maker. All controls are located on the control panel at
the front of the unit.
Power Indicator
The Power Indicator illuminates when the unit is on.
Heating Indicator
The Heating Indicator illuminates when the heating elements
are on and heating the waffle plates.
Temperature Control
The Temperature Control controls the power to the unit as
well as the temperature setting. Turn the Temperature Control
clockwise to turn on and increase the temperature setting.
Turn the Temperature Control counterclockwise to decrease
the temperature setting and turn off the unit. The temperature
range of the unit is 120°–570°F (50°–300°C).
Seasoning the Waffle Plates
Use the following procedure to season the cast iron waffle
plates before using the waffle maker for the first time.
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Make sure the drip tray(s) is in position on the base of the
waffle maker.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Do not come in contact with waffle plates during
operation. Plates are very hot.
3. Turn the Temperature Control clockwise to the 570°F
(300°C) temperature setting.
• Both the Power Indicator and the Heating Indicator will
illuminate.
4. Allow the unit to heat for 40 minutes.
5. Turn the Temperature Control counterclockwise to the
520°F (270°C) temperature setting.
6. Allow the unit to adjust to the new temperature for
approximately 5 minutes.
7. Using a heat-resistant, food-safe cooking brush; carefully
apply an oil-based, non-stick shortening evenly onto each
waffle plate. Make sure the shortening makes it to the
bottoms of the grooves in each plate.
NOTE: Do not leave excess shortening in the bottoms of the
groves.
8. Leave the waffle maker open, and allow the unit to heat for
15 minutes.
9. Apply a second layer of shortening.
10. Allow the unit to heat for 15 minutes.
11. Turn the Temperature Control completely counterclockwise
to the off position.
Form No. KWMM-0519
Control Panel
7
OPERATION
CAUTION
Top Waffle Plate
Bottom
Waffle Plate
Handle
Drip Tray
Rear
Waffle
Plate
Front
Waffle
Plate
Close rear plate
onto front plate.
Rotate both plates
to rear position.
English
Operating the Unit
NOTE: Make sure to perform the “Seasoning the Waffle Plates”
procedure before the first use of the waffle maker.
Startup
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See
the SPECIFICATIONS section for details.
2. Make sure the drip tray(s) is in position on the base of the
waffle maker.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Do not come in contact with waffle plates during
operation. Plates are very hot.
3. Turn the Temperature Control clockwise to the desired
temperature setting.
• Both the Power Indicator and the Heating Indicator will
illuminate.
4. Using a heat-resistant cooking brush, carefully apply an
oil-based, non-stick shortening evenly onto each waffle
plate. Make sure the shortening makes it to the bottoms
of the grooves in each plate.
NOTE: Do not leave excess shortening in the bottoms of the
groves.
5. Close the waffle maker, and allow the unit approximately
20 minutes to reach the operating temperature.
• The Heating Indicator will go dark when the unit reaches
the selected temperature.
6. Open the waffle maker, and spread waffle batter/dough
onto the bottom/front waffle plate.
• For Brussels waffles, fill the waffle plate until the batter
until the top of the “blocks” are barely covered.
• For Liege waffles, place the dough onto the waffle plate.
7. Close the waffle maker.
• For KWM09 models, close the top waffle plate onto the
bottom waffle plate.
• For KWM18 models, close the rear waffle plate onto
the front waffle plate. If cooking Brussels waffles (liquid
batter), carefully rotate both waffle plates to the rear
position for even distribution of the batter.
NOTE: Hold both handles tightly together when rotating both
waffle plates. Do not allow the plates to separate.
Using KWM18 models
8. Allow the waffle to cook for the appropriate amount of time,
determined by the batter/dough recipe. Cook time may
need to adjusted after a few trial cooking cycles.
9. Carefully open the waffle maker, and immediately remove
the waffle using a waffle pick or other appropriate utensil.
• Place waffles on a cooling rack to maintain crispness.
10. Continue to cook waffles by repeating steps 6–9 of this
procedure.
• Brush the waffle plates using just the cooking brush in
between each waffle.
• If the waffles begin sticking to the waffle plates, apply
a small amount of shortening to the plates using the
cooking brush. Use additional shortening on the plates
in between waffles as needed.
Shutdown
1. Turn the Temperature Control fully counterclockwise to the
“off” position.
2. Perform the “Daily Cleaning” procedure in the Maintenance
section of this manual.
KWM09 model in open position
8
Form No. KWMM-0519
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