Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 13
NOTICE
WARNING
CAUTION
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
English
Important Owner Information ..............................................2
Record the model number, serial number, and purchase date of
the unit in the spaces below (specification labels located on
bottom of unit near drain). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Authorized Parts Distributors............................Back Cover
Business
Hours:7:00
Telephone: 800-558-0607; 414-671-6350
e-mail:partsandservice@hatcocorp.com
Additional information can be found by visiting our web site at
www.hatcocorp.com.
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
AM to 4:00 PM CST Friday)
7:00
INTRODUCTION
Hatco Built-In Ice Wells are specially designed to hold prechilled food products at serving temperatures using ice below
the pans for cooling.
The insulated, top-mount units are available in one through six
pan configurations. A unique top bezel design allows cold air to
effectively blanket the ice inside the well. In addition, the bezel
design provides clear viewing and easy access to the food
product.
Built-In Ice Wells are a product of extensive research and field
testing. The materials used were selected for maximum durability,
attractive appearance, and optimum performance. Every unit is
inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Built-In Ice Wells. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of a unit.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
2
Form No. IWBM-0816
English
WARNING
NOTICE
CAUTION
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.
Unit is not weatherproof. Locate unit indoors.
DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged or
saturated with water.
This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
Do not steam clean or use excessive water on unit.
Use only Genuine Hatco Replacement Parts when service
is required. Failure to use Genuine Hatco Replacement
Parts will void all warranties. Genuine Hatco Replacement
Parts are specified to operate safely in the environments in
which they are used. Some aftermarket or generic
replacement parts do not have the characteristics that will
allow them to operate safely in Hatco equipment.
This unit must be installed by qualified, trained installers.
Installation must conform to all local plumbing codes.
Check with local plumbing inspectors for proper
procedures and codes.
Make sure food product and food pans have been chilled
to the proper food-safe temperature before placing in unit.
Failure to cool food product properly may result in serious
health risks. This unit is for holding pre-chilled food
product only.
Make sure all operators have been instructed on the safe
and proper use of the unit.
Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Maintain proper cleanliness of the unit. Proper cleanliness
and sanitation is critical for food-safe operation. Refer to
MAINTENANCE section for cleaning procedures.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to unit.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
Do not use steel wool for cleaning. Steel wool will scratch
the finish.
Do not use harsh chemicals such as bleach, cleaners
containing bleach, or oven cleaners to clean the unit.
Damage caused by chemicals is not covered by warranty.
This unit is not intended to store ice for human
consumption.
This unit is intended for commercial use only—NOT for
household use.
Form No. IWBM-0816
3
MODEL DESCRIPTION
I W B - S X
No Character = Standard Depth
S = Slim
Ice Well
Built-In
Full-Size Pan Capacity
D
A
Front
Side
B
C
All Models
Hatco Built-In Ice Wells are non-refrigerated units constructed
with an insulated, stainless steel, and aluminized steel housing.
All models are designed to be mounted to the topside of various
types of countertop material including stainless steel, wood,
Corian, Swanstone, etc... Hatco Built-In Ice Wells are designed,
manufactured, and tested to hold ice.
Each individual well is capable of holding a variety of pan
combinations of full size, 1/2-size, 1/3-size, and/or 1/6-size pans
with accessory Adapter Bars.
Food Pans, Pan Dividers, and False Bottoms are available for
the Built-In Ice Wells. Refer to the OPTIONSAND
ACCESSORIES section in this manual for details.
NOTE: All plumbing connections are the responsibility of the
end user and a qualified installer.
MODEL DESIGNATION
English
Built-In Ice Well
SPECIFICATIONS
Dimensions
Width
(1143 mm)
(1473 mm)
(1803 mm)
(2134 mm)
(1222 mm)
(1757 mm)
(2292 mm)
(A)
19″
(483 mm)
32″
(813 mm)
45″
58″
71″
84″
27-1/16″
(687 mm)
48-1/8″
69-3/16″
90-1/4″
Model
IWB-1
IWB-2
IWB-3
IWB-4
IWB-5
IWB-6
IWB-S1
IWB-S2
IWB-S3
IWB-S4
Depth
(B)
27″
(686 mm)
27″
(686 mm)
27″
(686 mm)
27″
(686 mm)
27″
(686 mm)
27″
(686 mm)
19″
(481 mm)
19″
(481 mm)
19″
(481 mm)
19″
(481 mm)
Overall
Height (C)
14-1/16″
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
14-1/16
(357 mm)
Well
Height (D)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
12″
(305 mm)
4
Form No. IWBM-0816
English
WARNING
CAUTION
NOTICE
Countertop
Cutout
Ice
Well
INSTALLATION
General
Built-In Ice Wells are shipped from the factory as components
that require installation and connection. Use the following
procedures to install each component and make the
appropriate connections.
This unit must be installed by qualified, trained installers.
Installation must conform to all local plumbing codes.
Check with local plumbing inspectors for proper
procedures and codes.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to unit.
All Built-In Ice Wells are shipped in a wooden frame for
protection and stability. Keep the unit in the wooden frame until
the unit and the installation site are completely prepared for the
unit to be installed.
1. Remove all external packaging from the unit.
2. Remove tape, protective packaging, and literature from all
surfaces of unit.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
5. Carefully lower unit into the countertop cutout. This step
requires two or more people, depending on the unit.
Installing an Ice Well
6. Apply National Sanitation Foundation-approved (NSFapproved) silicone sealant around the edge of the unit to
seal it to the countertop.
7. Connect the 1" drain fitting to a trap and drain line. If a trap
and drain line are not available, a catch pan (not supplied)
must be used under the drain fitting to contain water
draining from the well enclosure.
NOTE: Consult a qualified plumber for proper trap and drain
installation that conforms to local plumbing codes.
8. Clean the well enclosure thoroughly in preparation for initial
operation. Refer to the MAINTENANCE section for proper
cleaning procedures.
NOTE: If a catch pan is used underneath the drain fitting, make
sure the pan is emptied regularly to prevent over-flowing.
3. Cut the appropriate opening in the countertop for the unit
being installed. Refer to “Countertop Cutout Dimensions”
in this section.
4. Make structural modifications or add bracing underneath
the countertop to ensure the countertop will support the
weight of the unit and its contents.
NOTE: The countertop must be level to ensure proper draining
of the well.
Form No. IWBM-0816
5
INSTALLATION
B
A
Countertop Cutout Dimensions
English
Model
IWB-1
IWB-2
IWB-3
IWB-4
IWB-5
IWB-6
Width
(A)
17-1/8″–18″
(435–457 mm)
30-1/8″–31″
(765–787 mm)
43-1/8″–44″
(1095–1118 mm)
56-1/8″–57″
(1426–1448 mm)
69-1/8″–70″
(1756–1778 mm)
82-1/8″–83″
(2086–2108 mm)
Depth
(B)
25-3/16″–26″
(640–660 mm)
25-3/16″–26″
(640–660 mm)
25-3/16″–26″
(640–660 mm)
25-3/16″–26″
(640–660 mm)
25-3/16″–26″
(640–660 mm)
25-3/16″–26″
(640–660 mm)
Model
IWB-S1
IWB-S2
IWB-S3
IWB-S4
Width
(A)
25-1/4″–26-1/16″
(641–662 mm)
46-1/4″–47-1/8″
(1175–1196 mm)
67-5/16″–68-3/16″
(1710–1731 mm)
88-3/8″–89-1/4″
(2245–2266 mm)
Depth
(B)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
6
Form No. IWBM-0816
English
WARNING
NOTICE
WARNING
NOTICE
OPERATION
General
Use the following procedures to operate the Built-In Ice Wells.
Read all safety messages in the Important Safety
Information section before operating this equipment.
Make sure food product has been chilled to the proper
food-safe temperature before placing in the unit. Failure to
cool food product properly may result in serious health
risks. This unit is for holding pre-chilled food product only.
Hatco Corporation is not responsible for the actual food
product serving temperature. It is the responsibility of the
user to ensure that the food product is held and served at
a safe temperature.
General
Hatco Built-In Ice Wells are designed for maximum durability
and performance, with minimum maintenance.
DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged or
saturated with water.
This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
Do not steam clean or use excessive water on unit.
This unit must be installed by qualified, trained installers.
Installation must conform to all local plumbing codes.
Check with local plumbing inspectors for proper
procedures and codes.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
1. Fill the well with ice. Make sure to allow enough room for
the food pans to fit in the well.
2. Place empty food pans in the well.
3. Place chilled food product into the food pans. The well will
stay chilled more efficiently with the food pans full.
4. At the end of operation, perform the “Daily Cleaning”
procedure in the MAINTENANCE section of this manual.
This unit not intended to store ice for human consumption.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
MAINTENANCE
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
Do not use steel wool for cleaning. Steel wool will scratch
the finish.
Do not use harsh chemicals such as bleach, cleaners
containing bleach, or oven cleaners to clean the unit.
Damage caused by chemicals is not covered by warranty.
Daily Cleaning
1. Remove and wash any pans and adapters.
2. Clean the wells using a clean cloth or sponge and mild
detergent. Use a plastic scouring pad to remove any
hardened food particles or mineral deposits.
3. Wipe down the wells with a clean, sanitized cloth to remove
the detergent residue. Repeat until all detergent residue is
gone and the wells are clean.
Form No. IWBM-0816
7
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
SymptomProbable CauseCorrective Action
Unit not cold enough.Food product not pre-chilled before loading in
unit.
Unit not filled with food pans/one or more open
pan positions.
Load unit with pre-chilled food product only.
Fill the well with food pans. The well will hold more efficiently
when filled with pans.
English
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:partsandservice@hatcocorp.com
8
Form No. IWBM-0816
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