Hatco HXMH-24 Installation Manual

hatcocorp.com

WARNING

ADVERTENCIA

AVERTISSEMENT

(see page 2)

S'inscrire en ligne!

(voir page 15)

Heated Merchandisers

HXMH and HXMS Series/Série

Installation and Operating Manual

Comptoir Chauffant

Manuel d'installation et d'utilisation

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

P/N 07.04.663.00

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 15

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

All Models ............................................................................4

HXMH-XX and HXMH-XXD Models ....................................4

HXMS-XX and HXMS-XXD Models.....................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configurations .............................................................5

Electrical Rating Charts .......................................................5

Dimensions — HXMH Models .............................................7

Dimensions — HXMS Models .............................................8

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the side of the control enclosure). Please have this information available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Installation.............................................................................9

General ................................................................................9

Operation.............................................................................10

General ..............................................................................10

Maintenance ........................................................................11

General ..............................................................................11

Daily Cleaning ....................................................................11

Troubleshooting Guide ......................................................12

Options and Accessories...................................................12

Limited Warranty.................................................................14

Authorized Parts Distributors............................Back Cover

Business Hours: 7:00

Telephone: 800-558-0607; 414-671-6350

e-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 (Parts and Service)

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 7:00

AM to 5:00 PM CST Monday–Thursday

7:00

AM to 4:00 PM CST Friday)

414-671-3976 (International)

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Heated Merchandisers are perfect for holding hot packaged food in convenience stores, on a buffet line, or at temporary serving areas. Hot wrapped products are kept at optimum serving temperatures without affecting quality. These units feature a thermostatically-controlled heated base, LED lighting on each shelf, and a cord and plug set.

Hatco Heated Merchandisers are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Heated Merchandisers. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the warmer.

Additional information can be found by visiting our web site at www.hatcocorp.com.

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WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

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Form No. HXMM-1215

English

CAUTION

NOTICE

WARNING

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid

serious injury or death and to avoid damage to equipment or property

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, setup, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD: Install unit with a minimum of 3″ (76 mm) of space from rear of unit to a back wall. If safe distances are not maintained, discoloration or combustion could occur.

Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding pre-heated food product only.

Do not place food product directly onto hardcoat surface. Food product must be wrapped, boxed, or on a food pan.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

Do not move or relocate unit for cleaning. Unit is bulky and heavy.

Do not lay unit on front or back side. Damage to unit could occur.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

IMPORTANT—DO NOT use paper towel or glass cleaner to clean plastic surfaces such as sneeze guards and flip-up doors. Paper towel and glass cleaner may scratch the material. Wipe off plastic surfaces using a soft, clean, water-dampened cloth.

Do not slide pans across hardcoat surface, use roughbottomed pans, or drop anything on hardcoat surface. Scratching may occur. Damage to hardcoat surface caused by misuse is not covered under warranty.

Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Form No. HXMM-1215

MODEL DESCRIPTION

H X M X - X X D

Heated Merchandiser

with LED lighting

Heated Width of Unit (inches)

No Character = Single Shelf D = Dual Shelf

H = Horizontal Shelf

S = Slanted Shelf

English

All Models

All Hatco Heated Merchandisers are perfect for holding hot packaged food in convenience stores, on a buffet line, or at temporary serving areas. Hot wrapped products are kept at optimum serving temperatures without affecting quality. All models feature a thermostatically-controlled heated base, LED lighting on each shelf, product divider rods, hinged glass side panels, and a 6′ (1829 mm) cord and plug set. Heated Merchandisers come standard in black and are available in several Designer colors.

HXMH-XX and HXMH-XXD Models

HXMH models are horizontal shelf merchandisers designed to hold hot wrapped product. They are available in widths from 24″ to 60″ (610 to 1524 mm) in 6″ (152 mm) increments and are available in single or dual shelf models.

HXMS-XX and HXMS-XXD Models

The HXMS models are slanted shelf merchandisers designed to hold hot wrapped product. The shelves are slanted for the convenience of self-service. They are available in widths from 24″ to 60″ (610 to 1524 mm) in six inch (152 mm) increments and are available in single or dual shelf models.

HXMH Models

MODEL DESIGNATION

HXMS Models

NOTE: Sneeze guards and flip-up doors are available for the

Heated Merchandisers. Refer to the OPTIONSAND

ACCESSORIES section in this manual for details.

Form No. HXMM-1215

English

WARNING

NEMA 5-15P NEMA 5-20P

NEMA L14-20P

Plug Configurations

Units are equipped with an electrical cord and plug appropriate for the electrical rating of the unit and must be connected to a dedicated circuit.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

NOTE: The specification label is located on the side of the

control enclosure. See the label for the serial number and verification of unit electrical information.

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart — HXMH-XX Models (Horizontal Single Shelf)

Model Voltage Watts Amps Plug Configuration

HXMH-24 120 700 5.8 NEMA 5-15P

SPECIFICATIONS

HXMH-30 120 900 7.5 NEMA 5-15P

HXMH-36 120 1100 9.2 NEMA 5-15P

HXMH-42 120 1200 10.0 NEMA 5-15P

HXMH-48 120 1450 12.1 NEMA 5-20P

HXMH-54 120 1650 13.8 NEMA 5-20P

HXMH-60 120 1850 15.4 NEMA 5-20P

Electrical Rating Chart — HXMH-XXD Models (Horizontal Dual Shelf)

Model Voltage Watts Amps Plug Configuration

HXMH-24D 120 1400 11.7 NEMA 5-15P

HXMH-30D 120/208–240 1800 7.5 NEMA L14-20P

HXMH-36D 120/208–240 2200 9.2 NEMA L14-20P

HXMH-42D 120/208–240 2400 10.0 NEMA L14-20P

HXMH-48D 120/208–240 2900 12.1 NEMA L14-20P

HXMH-54D 120/208–240 3300 13.8 NEMA L14-20P

HXMH-60D 120/208–240 3700 15.4 NEMA L14-20P

Form No. HXMM-1215

SPECIFICATIONS

Electrical Rating Chart — HXMS-XX Models (Slanted Single Shelf)

Model Voltage Watts Amps Plug Configuration

HXMS-24 120 700 5.8 NEMA 5-15P

HXMS-30 120 900 7.5 NEMA 5-15P

HXMS-36 120 1100 9.2 NEMA 5-15P

HXMS-42 120 1200 10.0 NEMA 5-15P

HXMS-48 120 1450 12.1 NEMA 5-20P

HXMS-54 120 1650 13.8 NEMA 5-20P

HXMS-60 120 1850 15.4 NEMA 5-20P

Electrical Rating Chart — HXMS-XXD Models (Slanted Dual Shelf)

Model Voltage Watts Amps Plug Configuration

HXMS-24D 120 1400 11.7 NEMA 5-15P

HXMS-30D 120/208–240 1800 7.5 NEMA L14-20P

English

HXMS-36D 120/208–240 2200 9.2 NEMA L14-20P

HXMS-42D 120/208–240 2400 10.0 NEMA L14-20P

HXMS-48D 120/208–240 2900 12.1 NEMA L14-20P

HXMS-54D 120/208–240 3300 13.8 NEMA L14-20P

HXMS-60D 120/208–240 3700 15.4 NEMA L14-20P

Form No. HXMM-1215

English

HXMH — Single Shelf

Front

View

Side View

Front View

Side View

HXMH — Dual Shelf

A B

3″ (76 mm)

Dimensions — HXMH Models

SPECIFICATIONS

Width

Model

HXMH-24 26-11/16″

HXMH-30 32-11/16″

HXMH-36 38-11/16″

HXMH-42 44-11/16″

HXMH-48 50-11/16″

HXMH-54 56-11/16″

HXMH-60 62-11/16″

HXMH-24D 26-11/16″

HXMH-30D 32-11/16″

HXMH-36D 38-11/16″

HXMH-42D 44-11/16″

HXMH-48D 50-11/16″

HXMH-54D 56-11/16″

HXMH-60D 62-11/16″

(A)

(677 mm)

(829 mm)

(982 mm)

(1134 mm)

(1286 mm)

(1439 mm)

(1591 mm)

(677 mm)

(829 mm)

(982 mm)

(1134 mm)

(1286 mm)

(1439 mm)

(1591 mm)

Depth

(B)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

28-9/16″

(725 mm)

Height

(C)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

21-7/8″

(555 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

32-7/8″

(835 mm)

Footprint Width (D)

27-15/16″ (709 mm)

33-15/16″ (861 mm)

39-15/16″

(1013 mm)

45-15/16″

(1166 mm)

51-15/16″

(1318 mm)

57-15/16″

(1471 mm)

63-15/16″

(1623 mm)

27-15/16″ (709 mm)

33-15/16″ (861 mm)

39-15/16″

(1013 mm)

45-15/16″

(1166 mm)

51-15/16″

(1318 mm)

57-15/16″

(1471 mm)

63-15/16″

(1623 mm)

Footprint Depth (E)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

Shelf

Height (F)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

9-1/2″

(242 mm)

Form No. HXMM-1215

HXMH Single Shelf and Dual Shelf Dimensions

SPECIFICATIONS

HXMS — Single Shelf

Front

View

Side View

Front View Side View

HXMS — Dual Shelf

3-3/4″

(96 mm)

3-3/4″

(96 mm)

Dimensions — HXMS Models

English

Width

Model

HXMS-24 26-11/16″

HXMS-30 32-11/16″

HXMS-36 38-11/16″

HXMS-42 44-11/16″

HXMS-48 50-11/16″

HXMS-54 56-11/16″

HXMS-60 62-11/16″

HXMS-24D 26-11/16″

HXMS-30D 32-11/16″

HXMS-36D 38-11/16″

HXMS-42D 44-11/16″

HXMS-48D 50-11/16″

HXMS-54D 56-11/16″

HXMS-60D 62-11/16″

(A)

(677 mm)

(829 mm)

(982 mm)

(1134 mm)

(1286 mm)

(1439 mm)

(1591 mm)

(677 mm)

(829 mm)

(982 mm)

(1134 mm)

(1286 mm)

(1439 mm)

(1591 mm)

Depth

(B)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

28-3/16″

(715 mm)

Height

(C)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

21-3/4″

(551 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

32-3/4″

(831 mm)

Footprint Width (D)

27-15/16″ (709 mm)

33-15/16″ (861 mm)

39-15/16″

(1013 mm)

45-15/16″

(1166 mm)

51-15/16″

(1318 mm)

57-15/16″

(1471 mm)

63-15/16″

(1623 mm)

27-15/16″ (709 mm)

33-15/16″ (861 mm)

39-15/16″

(1013 mm)

45-15/16″

(1166 mm)

51-15/16″

(1318 mm)

57-15/16″

(1471 mm)

63-15/16″

(1623 mm)

Footprint Depth (E)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

19″

(483 mm)

Shelf

Height (F)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

9-5/16″

(237 mm)

HXMS Single Shelf and Dual Shelf Dimensions

Form No. HXMM-1215

CAUTION

WARNING

NOTICE

Product Divider Rod

Channel Divider

Glass Side Panel swung open.

English

INSTALLATION

General

Hatco Heated Merchandisers are shipped with most components pre-assembled. Care should be taken when unpacking shipping carton to avoid damage to the unit and components enclosed.

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Install unit with a minimum of 3″ (76 mm) of space from rear of unit to a back wall. If safe distances are not maintained, discoloration or combustion could occur.

Do not lay unit on front or back side. Damage to unit could occur.

NOTE: Due to the size and weight of Heated Merchandisers,

installation of a unit will require two or more people.

1. Remove the unit from the carton.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Remove tape and protective packaging from all surfaces of

the unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70° F (21° C). Avoid areas that may be subject to active air movements or currents (i.e., near exterior doors, exhaust fans/hoods, and air conditioning ducts).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure the feet on the bottom of the unit are positioned securely on the countertop.

4. Install the product divider rods into the channel dividers, if desired. The rods can be adjusted easily to separate holding areas as needed.

Installing Product Divider Rods

5. Install any accessories that came with the unit. Refer to the OPTIONS AND ACCESSORIES section for details.

6. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

Form No. HXMM-1215

+ 19 hidden pages