Built-In Heated Wells
HWB Series
Installation &
Operating Manual
I&W #07.05.167.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.
Form No. HWBM-0206
i
CONTENTS
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information..............................1
Specifications.......................................................2
Electrical Rating Chart ....................................2
Dimensions......................................................4
Model Designation ...............................................6
Model Descriptions..............................................6
All Models........................................................6
Installation ............................................................8
Unpacking .......................................................8
Location...........................................................8
Drain Assembly Models.................................15
Operation ............................................................15
Power On/Off.................................................15
Temperature Control .....................................15
Maintenance .......................................................16
General..........................................................16
Cleaning ........................................................16
Hatco Limited Warranty.....................................17
Authorized Parts Distributors ............Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located on the side of the unit),
voltage and purchase date of your Built-In Heated
Well in the spaces below. Please have this
information available when contacting Hatco for
service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada by
calling (800) 558-0607.
INTRODUCTION
The Hatco Built-In Heated Wells are specially
designed to hold heated foods at safe serving
temperatures. Designed for dry or wet applications,
the Wells are available in a variety of pan and pot
combinations, all heated with a long-life heating
element design with a 2 year warranty. The metal
sheathed heating element is controlled by a remote
thermostat. Heat is evenly distributed throughout the
heavy gauge stainless steel construction to assure
hot food without the guess work. The design allows
for easy maintenance and durable performance.
All units are equipped with EZ lock mounting
hardware. Controls include individual lighted power
switches and thermostat controls which retain
settings. One year parts and on-site labor warranty
is standard.
This manual provides the installation, safety and
operating instructions for the Built-In Heated Wells.
We recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Built-In Heated Wells.
Safety instructions that appear in this manual after a
warning symbol and the words WARNING or
CAUTION printed in bold face are very important.
WARNING means there is the possibility of
serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.
Hatco Built-In Heated Wells are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.
Form No. HWBM-0206
1
IMPORTANT SAFETY INFORMATION
IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.
WARNINGS
To prevent electrical shock or injury, turn the
power switch OFF, disconnect the unit from
the power source and allow to cool before
performing any maintenance.
The Built-In Heated Wells are not waterproof.
To avoid electrical shock or personal injury,
DO NOT submerge in water. Do not operate if
it has been submerged in water.
Risk of fire, install Built-In Heated Well
a minimum of 3-1/2" (89 mm) from all combustible surfaces per assembly instructions.
To avoid any injury or damage Hatco
mounting kits must be used when mounting
unit in a combustible countertop.
Remote control panel must have at least a
6" (152 mm) clearance from the Built-In
Heated Well, not to exceed 72" (1829 mm).
For proper and safe operation the remote
control panel location must be mounted on a
vertical wall.
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid injury or damage to the unit, do not
use harsh chemicals such as bleach or
cleaners containing bleach, oven cleaners,
or flammable cleaning solutions to clean the
Built-In Heated Wells.
The drain water may reach temperatures in
excess of 200° (93°C). To avoid any injury or
damage to the unit use appropriate plumbing
materials when installing drain.
To avoid any injury or damage to the unit turn
unit off when filling with water and avoid
splashing.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-6902966 or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
CAUTIONS
To avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be
level and strong enough to support the
weight of the unit and food product.
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).
To avoid injury or damage to the unit DO NOT
clean the unit while it contains any food
product. Remove food product and allow unit
to cool completely before cleaning.
Form No. HWBM-0206
2
IMPORTANT SAFETY INFORMATION
CAUTIONS
Do not locate the Built-In Heated Well in an area
subject to excessive temperatures or grease
from grills, fryers, etc. Excessive temperatures
could cause damage to the unit.
Damage to countertop material such as Corian
®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
To assure proper operation the remote mounted
control panel must be installed in the vertical
position.
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
The remote mounted control panel should be
installed outside of the heat zone. Locating the
control panel inside the heat zone will cause the
control(s) to overheat, malfunction, and fail. See
Figure 12 for maximum mounting distances.
SPECIFICATIONS
ELECTRICAL RATING CHART
Model Voltage Watts Amps Phase Shipping Weights
HWB-FUL 120 1200 10.0 1 21 lbs. (10 kg)
208 1200 5.8 1 21 lbs. (10 kg)
240 1200 5.0 1 21 lbs. (10 kg)
HWB-FULD 120 1200 10.0 1 21 lbs. (10 kg)
208 1200 5.8 1 21 lbs. (10 kg)
240 1200 5.0 1 21 lbs. (10 kg)
HWBH-FUL 120 1650 13.8 1 21 lbs. (10 kg)
208 1650 7.9 1 21 lbs. (10 kg)
240 1650 6.9 1 21 lbs. (10 kg)
HWBH-FULD 120 1650 13.8 1 21 lbs. (10 kg)
208 1650 7.9 1 21 lbs. (10 kg)
240 1650 6.9 1 21 lbs. (10 kg)
HWBL-FUL 120 750 6.3 1 21 lbs. (10 kg)
208 --- --- --- --240 --- --- --- ---
HWBL-FULD 120 750 6.3 1 21 lbs. (10 kg)
208 --- --- --- --240 --- --- --- ---
HWB-43 120 1200 10.0 1 30 lbs. (14 kg)
208 1200 5.8 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
HWB-43D 120 1200 10.0 1 30 lbs. (14 kg)
208 1200 5.8 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
HWBH-43 120 1650 13.8 1 30 lbs. (14 kg)
208 1650 7.9 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
HWBH-43D 120 1650 13.8 1 30 lbs. (14 kg)
208 1650 7.9 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
Form No. HWBM-0206
3
SPECIFICATIONS
ELECTRICAL RATING CHART (CONTINUED)
NOTE: Shipping Weight includes packaging.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Phase Shipping Weights
HWBL-43 120 750 6.3 1 30 lbs. (14 kg)
208 --- --- --- --240 --- --- --- ---
HWBL-43D 120 750 6.3 1 30 lbs. (14 kg)
208 --- --- --- --240 --- --- --- ---
HWB-7QT 120 500 4.2 1 10 lbs. (5 kg)
208 536 2.6 1 10 lbs. (5 kg)
220 600 2.7 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
HWB-7QTD 120 500 4.2 1 10 lbs. (5 kg)
208 536 2.6 1 10 lbs. (5 kg)
220 600 2.7 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
HWBH-7QT 120 800 6.7 1 10 lbs. (5 kg)
208 715 3.4 1 10 lbs. (5 kg)
220 800 3.6 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
HWBH-7QTD 120 800 6.7 1 10 lbs. (5 kg)
208 715 3.4 1 10 lbs. (5 kg)
220 800 3.6 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
HWB-11QT 120 500 4.2 1 11 lbs. (5 kg)
208 536 2.6 1 11 lbs. (5 kg)
220 600 2.7 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
HWB-11QTD 120 500 4.2 1 11 lbs. (5 kg)
208 536 2.6 1 11 lbs. (5 kg)
220 600 2.7 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
HWBH-11QT 120 800 6.7 1 11 lbs. (5 kg)
208 715 3.4 1 11 lbs. (5 kg)
220 800 3.6 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
HWBH-11QTD 120 800 6.7 1 11 lbs. (5 kg)
208 715 3.4 1 11 lbs. (5 kg)
220 800 3.6 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
Form No. HWBM-0206
4
SPECIFICATIONS
DIMENSIONS
Width Depth Height
Model (A) (B) (C)
HWB-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWB-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBH-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBH-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBL-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBL-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
Width Depth Height
Model (A) (B) (C)
HWB-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWB-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBH-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBH-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBL-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBL-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
Figure 1. Dimensions – HWB-FUL, HWB-FULD,
HWBH-FUL, HWBH-FULD, HWBL-FUL & HWBL-FULD
Figure 2. Dimensions – HWB-43, HWB-43D, HWBH-43,
HWBH-43D, HWBL-43 & HWBL-43D
A
A
B
C
B
C
Form No. HWBM-0206
5
SPECIFICATIONS
Diameter Height
Model (A) (B)
HWB-7QT 10-3/8" 8-3/8"
(264 mm) (213 mm)
HWB-7QTD 10-3/8" 8-3/8"
(264 mm) (213 mm)
HWBH-7QT 10-3/8" 8-3/8"
(264 mm) (213 mm)
HWBH-7QTD 10-3/8" 8-3/8"
(264 mm) (213 mm)
Diameter Height
Model (A) (B)
HWB-11QT 12-1/4" 8-3/8"
(311 mm) (213 mm)
HWB-11QTD 12-1/4" 8-3/8"
(311 mm) (213 mm)
HWBH-11QT 12-1/4" 8-3/8"
(311 mm) (213 mm)
HWBH-11QTD 12-1/4" 8-3/8"
(311 mm) (213 mm)
Figure 3. Dimensions – HWB-7QT, HWB-7QTD,
HWBH-7QT & HWBH-7QTD
Figure 4. Dimensions – HWB-11QT, HWB-11QTD,
HWBH-11QT & HWBH-11QTD
A
A
B
B
Form No. HWBM-0206
6
MODEL DESIGNATION
HWBX - X X
Heated Well
Built-In
D - Drain
FUL
Full Size Pan43Full Size Pan
& 1/3 Pan
7QT
Round
7 Quart Pot
11QT
Round
11 Quart Pot
H
High Watt
L
Low Watt
Figure 5. Model Designation
ALL MODELS (See Figure 6)
All Built-In Heated Well units are reliable and
versatile. Units have a stainless steel and
aluminized steel housing with a metal sheathed
heating element. The heating element is controlled
by a remote control panel connected to the unit with
a 36" (914 mm) flexible conduit assembly. (72"
[1829 mm] flexible conduit connection is optional,
not available for retrofit.) Control panel consists of a
temperature adjustment knob with a separate
lighted On/Off switch. Built-In Heated Wells are hard
wired directly to a power source for a secure and
cord free serving area. EZ locking hardware allows
for Heated Wells to be mounted into noncombustible countertops and combustible
countertops using optional Hatco mounting kits.
Built-In Heated Wells are designed, manufactured,
and tested to maintain safe food holding
temperatures.
HWB-FUL, HWBH-FUL & HWBL-FUL
MODELS
HWB-FUL, HWBH-FUL & HWBL-FUL are capable
of holding a variety of pan combinations listed
below; contact factory for details.
• One full size pan
• Three 1/3 size pans with Adapter bars.
• Two 1/2 sized pans with Adapter bars.
• Two 7 quart round inserts with Adapter top.
• Three 4 quart round inserts with Adapter top.
Pans, Covers, Adapter bars and Adapter tops sold
separately.
HWB-FULD, HWBH-FULD &
HWBL-FULD MODELS
HWB-FULD, HWBH-FULD & HWBL-FULD have the
same capabilities as the HWB-FUL but is a Built-In
Heated Well with a drain. The drain includes a 3/4"
NPT drain fitting and flat drain screen that allows for
pans to stay level for consistent temperatures.
HWB-43, HWBH-43 & HWBL-43 MODELS
HWB-43, HWBH-43 & HWBL-43 are capable of
holding a variety of pan combinations listed below:
• One full size pan and one 1/3 size pan with
Adapter bars.
• Four 1/3 size pans with Adapter bars.
• Two 1/2 size pans and one 1/3 size pan with
Adapter bars.
Pans, Covers, and Adapter bars sold separately.
HWB-43D, HWBH-43D & HWBL-43D
MODELS
HWB-43D, HWBH-43D & HWBL-43D have the
same capabilities as the HWB-43 but is a Built-In
Heated Well with a drain. The drain includes a 3/4"
NPT drain fitting and flat drain screen that allows for
pans to stay level for consistent temperatures.
MODEL DESCRIPTIONS
Form No. HWBM-0206
7
MODEL DESCRIPTIONS
HWB-7QT & HWBH-7QT MODELS
HWB-7QT & HWBH-7QT are round Built-In Heated
Wells that hold up to a 7 QT pan.
HWB-7QTD & HWBH-7QTD MODELS
HWB-7QTD & HWBH-7QTD are the same as the
HWB-7QT but is equipped with a drain. The drain
includes a 3/4" NPT drain fitting and flat drain screen
that allows for pans to stay level for consistent
temperatures.
HWB-11QT & HWBH-11QT MODELS
HWB-11QT & HWBH-11QT are round Built-In
Heated Wells that hold up to an 11 QT pan.
HWB-11QTD & HWBH-11QT MODELS
HWB-11QTD & HWBH-11QT are the same as the
HWB-11QT but is equipped with a drain. The drain
includes a 3/4" NPT drain fitting and flat drain screen
that allows for pans to stay level for consistent
temperatures.
Figure 6. Built-In Heated Well Models
Models HWB-FUL, HWBH-FUL & HWBL-FUL
Models HWB-FULD, HWBH-FULD & HWBL-FULD
Models HWB-43, HWBH-43 & HWBL-43
Models HWB-7QT & HWBH-7QT
Models HWB-43D, HWBH-43D & HWBL-43D
Models HWB-7QTD & HWBH-7QTD
Models HWB-11QT & HWBH-11QT
Models HWB-11QTD & HWBH-11QTD
H
E
A
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W
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Form No. HWBM-0206
8
INSTALLATION
UNPACKING
Built-In Heated Well units are shipped from the
factory with most components assembled and ready
for use.
All Built-In Heated Wells require the control panel be
remote mounted.
NOTE: Drain models (“D” in the model designation)
require installation of the drain assembly after the
unit is installed into the countertop.
1. Remove unit from box.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in the warranty card.
3. Remove tape and protective packaging from all
surfaces of unit.
LOCATION
NOTE: A qualified electrician is recommended for
connecting the Built-In Heated Well units to a power
source.
WARNING
Risk of fire, install Built-In Heated Well a
minimum of 3-1/2" (89 mm) from all combustible
surfaces per assembly instructions.
WARNING
Remote control panel must have at least a
6" (152 mm) clearance from the Built-In Heated
Well, not to exceed 72" (1829 mm).
CAUTION
To avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be
level and strong enough to support the weight of
the unit and food product.
CAUTION
To avoid injury or damage to the unit DO NOT
clean the unit while it contains any food product.
Remove food product and allow unit to cool
completely before cleaning.
CAUTION
Do not locate the Built-In Heated Well in an area
subject to excessive temperatures or grease
from grills, fryers, etc. Excessive temperatures
could cause damage to the unit.
CAUTION
Damage to countertop material such as Corian
®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
Installing Unit into Combustible
Countertop
WARNING
To avoid any injury or damage Hatco mounting
kits must be used when mounting unit in a
combustible countertop.
NOTE: Cut opening for both the unit and control
panel before placing unit into countertop opening.
1. Cut appropriate opening in countertop. (See
Figure 10 for size requirements.)
2. Cut appropriate opening for control panel. (See
Figure 12 for size requirements.)
3. Place gasket putty around cutout edge. Make
sure the gasket putty overhangs the cutout edge.
4. Place mounting flange into countertop opening.
5. Secure mounting flange tabs to edge or
underside of combustible countertop using
appropriate hardware. (Mounting hardware not
provided.) (See Figure 7.)
NOTE: For underside mounting, tabs on mounting
flange must be bent to underside of countertop.
6. Place gasket putty around cutout in mounting
flange. Make sure the gasket putty overhangs
the flange.
7. Place the unit into the countertop opening.
8. Use a screwdriver to rotate the EZ locking
mounting system on the Built-In Heated Well
outward, to secure the unit from the underside of
the mounting flange. Twist as many tabs as
needed to secure unit to mounting flange. See
Figure 8.
9. Using a razor, carefully trim the excess gasket
putty material and remove.
Form No. HWBM-0206
9
INSTALLATION
Figure 7. Installation of Mounting Flange Kit
Figure 8. EZ Locking Tabs
Countertop
EZ Locking
Ta b
Mounting Flange
Mounting Flange Tabs
Countertop Edge Mounting
Countertop Underside Mounting
Form No. HWBM-0206
10
INSTALLATION
Installing Unit into Non-Combustible
Countertop
NOTE: Mounting flange kit is not required for
installation into non-combustible material.
NOTE: Cut opening for both the unit and control
panel before placing unit into countertop opening.
1. Cut appropriate opening in countertop. (See
Figure 11 for size requirements.)
2. Cut appropriate opening for control panel. (See
Figure 12 for size requirements.)
3. Place gasket putty around cutout edge. Make
sure the gasket putty overhangs the outside rim
of the unit.
4. Place the unit into the countertop opening.
5. Use a screwdriver to rotate the EZ locking
mounting system on the Built-In Heated Well
outward, to secure the unit from the underside of
the countertop. Twist as many tabs as needed to
secure unit to the countertop. See Figure 9.
Note: EZ locking mounting systems works on
countertops that have a maximum thickness of 3/16"
(5 mm). Twist as many tabs as needed to secure
unit into countertop.
6. Using a razor, carefully trim the excess gasket
putty material and remove.
Figure 9. EZ Locking Tabs
Countertop
EZ Locking
Ta b
Form No. HWBM-0206
11
INSTALLATION
Figure 10. Combustible Countertop Mounting Templates
HWB-FUL, HWB-FULD, HWBH-FUL, HWBH-FULD,
HWBL-FUL & HWBL-FULD
HWB-43, HWB-43D, HWBH-43, HWBH-43D,
HWBL-43 & HWBL-43D
HWB-7QT, HWB-7QTD, HWBH-7QT & HWBH-7QTD
HWB-11QT, HWB-11QTD, HWBH-11QT
& HWBH-11QTD
Combustible Countertop Cutout
Model Minimum Width Maximum Width Minimum Depth Maximum Depth
HWB-FUL 14" 14-1/4" 22" 22-1/4"
HWB-FULD (356 mm) (362 mm) (559 mm) (565 mm)
HWBH-FUL
HWBH-FULD
HWBL-FUL
HWBL-FULD
HWB-43 14" 14-1/4" 29" 29-1/4"
HWB-43D (356 mm) (362 mm) (737 mm) (743 mm)
HWBH-43
HWBH-43D
HWBL-43
HWBL-43D
HWB-7QT 11" 11-1/4"
*
11" 11-1/4"
HWB-7QTD (279 mm) (286 mm) (279 mm) (286 mm)
HWBH-7QT
HWBH-7QTD
HWB-11QT 13" 13-1/4"
*
13" 13-1/4"
HWB-11QTD (330 mm) (337 mm) (330 mm) (337 mm)
HWBH-11QT
HWBH-11QT
*
Combustible Countertop opening is a “square” cut-out.
NOTE: Required minimum clearance below countertop cutout is 8-5/8" (219 mm). Allow additional clearance for units
equipped with drain.
11"
(279 mm)
22"
(559 mm)
14"
(356 mm)
11"
(279 mm)
29"
(737 mm)
14"
(356 mm)
13"
(330 mm)
13"
(330 mm)
Form No. HWBM-0206
12
INSTALLATION
Non-Combustible Countertop Cutout
Model Minimum Width Maximum Width Minimum Depth Maximum Depth
HWB-FUL 12-5/8" 12-7/8" 20-5/8" 20-7/8"
HWB-FULD (321 mm) (327 mm) (524 mm) (530 mm)
HWBH-FUL
HWBH-FULD
HWBL-FUL
HWBL-FULD
HWB-43 12-3/4" 13" 27-7/8" 28-1/8"
HWB-43D (324 mm) (330 mm) (708 mm) (714 mm)
HWBH-43
HWBH-43D
HWBL-43
HWBL-43D
HWB-7QT 9-1/2" 9-3/4" -- -HWB-7QTD (241 mm) (248 mm) -- -HWBH-7QT
HWBH-7QTD
HWB-11QT 11-1/4" 11-1/2" -- -HWB-11QTD (286 mm) (292 mm) -- -HWBH-11QT
HWBH-11QT
Figure 11. Non-Combustible Countertop Mounting Templates
HWB-FUL, HWB-FULD, HWBH-FUL, HWBH-FULD,
HWBL-FUL & HWBL-FULD
HWB-43, HWB-43D, HWBH-43, HWBH-43D,
HWBL-43 & HWBL-43D
HWB-7QT, HWB-7QTD, HWBH-7QT & HWBH-7QTD
HWB-11QT, HWB-11QTD, HWBH-11QT
& HWBH-11QTD
NOTE: Required minimum clearance below countertop cutout is 8-5/8" (219 mm). Allow additional clearance for units
equipped with drain.
20-5/8"
(524 mm)
12-5/8"
(321 mm)
27-5/8"
(708 mm)
9-1/2"
(241 mm)
11-1/4"
(286 mm)
(324 mm)
12-3/4"
Form No. HWBM-0206
13
INSTALLATION
Remote Mounted Control Panel
WARNING
For proper and safe operation the remote
control panel location must be mounted on a
vertical wall.
CAUTION
To assure proper operation the remote mounted
control panel must be installed in the vertical
position.
CAUTION
The remote mounted control panel should be
installed outside of the heat zone. Locating the
control panel inside the heat zone will cause the
control(s) to overheat, malfunction, and fail. See
Figure 12 for maximum mounting distances.
NOTE: A qualified electrician is recommended for
connecting the Heated Well units to a power source.
1. Remove trim cover from control panel assembly.
2. Position control panel into opening through the
backside.
3. Secure control panel to surface using screws
(not supplied).
4. Connect proper power source to the mounted
remote control panel.
5. Reinstall trim cover.
NOTE: Standard units are equipped with a 36"
(914 mm) flexible conduit connected to the control
panel. 72" (1829 mm) flexible conduit option
available (not for retrofit).
Form No. HWBM-0206
14
INSTALLATION
Figure 12. Remote Mounted Control Panel
TOP VIEW
Control Panel
Mounting
Cutout Screw Hole
Dimension Dimension
(A) (C)
5-7/8" 3-7/8"
(149 mm) (98 mm)
(B) (D)
6-3/8" 6-13/16"
(162 mm) (173 mm)
Form No. HWBM-0206
15
INSTALLATION
OPERATION
Figure 14. Control Panel
WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
WARNING
To avoid any injury or damage to the unit turn
unit off when filling with water and avoid
splashing.
CAUTION
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a minimum
of 70°F (21°C) and a maximum of 85°F (29°C).
Place appropriate sized food pan into the Built-In
Heated Well opening.
POWER ON/OFF
Place the On/Off switch in the “ON” position. The
indicator light glows when the unit is on. (See
Figure 14.)
TEMPERATURE CONTROL
Turn thermostat control knob to adjust the
temperature of the Built-In Heated Well to the
desired safe food temperature.
Thermostat Control Knob
On/Off Switch
DRAIN ASSEMBLY MODELS
WARNING
The drain water may reach temperatures in
excess of 200° (93°C). To avoid any injury or
damage to the unit use appropriate plumbing
materials when installing drain.
Drain Assembly (See Figure 13)
After installing unit in countertop, install the drain
assembly as follows:
Note: For proper drain plumbing installation to
conform to local plumbing codes consult a licensed
plumbing contractor.
1. Connect one end of drain pipe (supplied by
others) to 3/4" NPT drain fitting.
2. Connect other end of drain pipe to drain valve,
(supplied by others).
3. Drain valve may connect to external drain pipe if
desired.
Figure 13. Drain Connection
Drain
Fitting
Form No. HWBM-0206
16
MAINTENANCE
GENERAL
The Hatco Built-In Heated Wells are designed for
maximum durability and performance, with minimum
maintenance.
WARNING
To prevent electrical shock or injury, turn the
power switch OFF, disconnect the unit from the
power source and allow to cool before
performing any maintenance.
CLEANING
To preserve the bright finish of the unit, it is
recommended that the exterior surfaces be wiped
daily with a damp cloth. Stubborn stains may be
removed with a good stainless steel cleaner or a
non-abrasive cleaner. Hard to reach areas should
be cleaned with a small brush and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
WARNING
To avoid injury or damage to the unit, do not use
harsh chemicals such as bleach or cleaners
containing bleach, oven cleaners, or flammable
cleaning solutions to clean the Built-In Heated
Wells.
WARNING
The Built-In Heated Wells are not waterproof. To
avoid electrical shock or personal injury. DO
NOT submerge in water. Do not operate if it has
been submerged in water.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 414-671-6350;
International fax 414-671-3976.
WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
Form No. HWBM-0206
17
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
Built-In Heated Well Elements
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
Printed in U.S.A. February 2006
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
DELA
WARE
Food Equipment Service
Wilmington 302-996-9363
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Universal Restaurant Services
Miami 305-593-5488
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
KENTUCKY
GCS Service
Louisville 502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
V
ANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
GCS Service
Pittsburgh 412-787-1970
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
Stove Parts Supply
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UT
AH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Part No. 07.04.393.00 Form No. HWBM-0206
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