Page 1
Modular Built-In Insulated Heated Wells
HWBI Series
Installation &
Operating Manual
I&W #07.05.178.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.
Page 2
Form No. HWBIM-0107
i
CONTENTS
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information ..............................1
Model Designation...............................................2
Model Descriptions..............................................2
Specifications.......................................................4
Electrical Rating Chart ....................................4
Dimensions......................................................5
Installation............................................................6
Unpacking .......................................................6
Location...........................................................6
EZ Lock Mounting System..............................6
Built-In Stud System........................................7
Through Hole Mounting System .....................7
Remote Mounted Control Box.......................10
Drain Assembly Models.................................13
Auto-Fill Models ............................................14
Operation............................................................15
General..........................................................15
Power On/Off.................................................15
Temperature Control .....................................15
Food Warming...............................................15
Maintenance .......................................................16
General..........................................................16
Cleaning........................................................16
Accessories........................................................17
Hatco Limited Warranty.....................................18
Authorized Parts Distributors............Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located on the side of the unit),
voltage and purchase date of your Modular Built-In
Heated Well in the spaces below. Please have this
information available when contacting Hatco for
service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada by
calling (800) 558-0607.
INTRODUCTION
The Hatco Modular Built-In Heated Wells are
specially designed to hold heated foods at safe
serving temperatures. Designed for dry or wet
applications, the Wells are available in a variety of
pan combinations, heated with a long-life heating
element design with a two year warranty. The metal
sheathed heating element is controlled by a remote
thermostat. Heat is evenly distributed throughout the
heavy gauge stainless steel construction to assure
hot food without the guess work. The design allows
for easy maintenance and durable performance.
Standard units are UL approved, equipped with a
remote control box.
Units are equipped with EZ lock mounting hardware,
mounting studs or pre-drilled mounting holes.
Controls include individual lighted power switches
and thermostat controls which retain temperature
settings. One year parts and on-site labor warranty
is standard.
This manual provides the installation, safety and
operating instructions for the Modular Built-In
Heated Wells. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Modular Built-In Heated Wells. Safety
information that appears in this manual after a
warning symbol and the words WARNING or
CAUTION printed in bold face are very important.
WARNING means there is the possibility of
serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.
Hatco Modular Built-In Heated Wells are a product
of extensive research and field testing. The
materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.
Page 3
Form No. HWBIM-0107
1
IMPORTANT SAFETY INFORMATION
IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.
WARNINGS
To prevent electrical shock or injury, turn the
power switch OFF, disconnect the unit from
the power source and allow to cool before
performing any maintenance.
The Modular Built-In Heated Wells are not
waterproof. To avoid electrical shock or
personal injury, DO NOT submerge in water.
Do not operate if it has been submerged in
water.
Risk of fire, install Modular Built-In Heated
Well a minimum of 3-1/2" (89 mm) from
bottom of appliance to all combustible
surfaces to assure safe and proper
operation.
To assure proper and safe operation, the
remote control box must have at least a
6" (152 mm) clearance from the Modular
Built-In Heated Well, not to exceed 72"
(1829 mm).
For proper and safe operation the remote
control box location must be mounted on a
vertical wall.
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid injury or damage to the unit, do not
use harsh chemicals such as bleach or
cleaners containing bleach, oven cleaners,
or flammable cleaning solutions to clean the
Modular Built-In Heated Wells.
The drain water may reach temperatures in
excess of 200°F (93°C). T o avoid any injury or
damage to the unit use appropriate plumbing
materials when installing drain.
T o avoid any injury or damage to the unit turn
unit off when filling with water and avoid
splashing.
Do not use Heated Well to melt or hold ice.
Doing so may cause condensation, an
electrical hazard, personnel injury, or
damage to the unit. Damage caused by
condensation is not covered by warranty.
Hatco Corporation is not responsible for the
actual food product serving temperature. It is
the responsibility of the user to assure that
the food product is held and served at a safe
temperature.
To avoid personal injury or damage to the
equipment, the Modular Built-In Heated Wells
must be installed by qualified, trained
installers. Installation must conform to all
local electrical and plumbing codes. Check
with your local plumbing and electrical
inspectors for proper procedures and codes.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-6902966 or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
Page 4
Form No. HWBIM-0107
2
IMPORTANT SAFETY INFORMATION
CAUTIONS
T o avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be
level and strong enough to support the
weight of the unit and food product.
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).
T o avoid injury or damage to the unit DO NOT
clean the unit while it contains any food
product. Remove food product and allow
unit to cool completely before cleaning.
Standard and approved manufacturing oils
and insulation binders will smoke up to 60
minutes during initial start-up. This is a
temporary condition. To assure safe
operation, operate unit without food product
until smoke dissipates.
CAUTIONS
Do not locate the Modular Built-In Heated
Well in an area subject to excessive
temperatures or grease from grills, fryers,
etc. Excessive temperatures could cause
damage to the unit.
Damage to countertop material such as
Corian®and similar products caused by heat
generated from Hatco equipment is not
covered under the Hatco warranty. Contact
the manufacturer of the base material for
application information.
To assure proper operation the remote
mounted control box must be installed in the
vertical position.
To avoid damage to the unit, do not use steel
wool for cleaning. Steel wool will scratch the
finish.
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
MODEL DESIGNATION
MODEL DESCRIPTIONS
HWBI - X X
Heated Well
Built-In
D - Drain
DA- Drain w/Auto-Fill
M - Manifold
MA - Manifold w/Auto-Fill
Number of
Pans
Insulated
Figure 1. Model Designation
ALL MODELS (See Figure 2)
All Modular Built-In Heated Well units are reliable
and versatile. Units have a stainless steel and
aluminized steel housing with a metal sheathed
heating element. The heating element is controlled
by a remote control box connected to the unit with a
72" (1829 mm) flexible conduit assembly. control
box consists of a temperature adjustment knob with
a separate lighted On/Off switch. Modular Built-In
Heated Wells are hard wired directly to a power
source for a secure and cord free serving area.
Modular Built-In Heated Wells are designed,
manufactured, and tested to maintain safe food
holding temperatures.
HWBI-1, 2, 3, 4 & 5 MODEL
HWBI heated wells are capable of holding a variety
of pan combinations listed below; contact factory for
details.
• One full size pan
• Three 1/3 size pans with adapter bars.
• Two 1/2 sized pans with adapter bars.
Pans, Covers, Adapter Bars and Adapter Tops sold
separately.
Page 5
Form No. HWBIM-0107
3
MODEL DESCRIPTIONS
HWBI-1D, 2D, 3D, 4D & 5D MODELS
HWBI-D models have the same capabilities as the
HWBI models but includes a separate drain in each
well. Each drain includes a 3/4" NPT drain fitting and
flat drain screen that allows for pans to stay level for
consistent temperatures.
HWBI-1DA, 2DA, 3DA, 4DA
& 5DA MODELS
HWBI-DA models are equipped the same as the
HWBI-D models, but also include the optional AutoFill feature.
HWBI-2M, 3M, 4M & 5M MODELS
HWBI-M models have the same capabilities as the
HWBI models but include a manifold drain
assembly . Each well connected to the manifold drain
assembly includes a flat drain screen that allows for
pans to stay level for consistent temperatures.
HWBI-2MA, 3MA, 4MA & 5MA MODELS
HWBI-MA models are equipped the same as the
HWBI-M models, but also include the optional AutoFill feature.
Figure 2. HWBI Series Models
HWBI-3 Series
HWBI-4 Series
*
HWBI-5 Series
*
HWBI-1 Series HWBI-2 Series
* HWBI-4 and HWBI-5 models for Canada have all controls in one control box.
*
*
Page 6
ELECTRICAL RATING CHART
Form No. HWBIM-0107
4
SPECIFICATIONS
NOTE: Shipping Weight includes packaging.
* Add 3 lbs (1.4 kg) for D and DAmodels.
† Units for Canada with single control box.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Circuit Watts Amps Shipping Weight*
HWBI-1 Series 120 Circuit-1 1215 10.1 30 lbs. (14 kg)
208 Circuit-1 1215 5.9 30 lbs. (14 kg)
240 Circuit-1 1215 5.1 30 lbs. (14 kg)
220-230 (CE) Circuit-1 1215-1328 5.5-5.8 30 lbs. (14 kg)
230-240 (CE) Circuit-1 1116-1215 4.9-5.1 30 lbs. (14 kg)
HWBI-2 Series 208 Circuit-1 2415 11.6 60 lbs. (27 kg)
240 Circuit-1 2415 10.1 60 lbs. (27 kg)
220-230 (CE) Circuit-1 2415-2640 11.0-11.5 60 lbs. (27 kg)
230-240 (CE) Circuit-1 2218-2415 9.6-10.1 60 lbs. (27 kg)
HWBI-3 Series 208 Circuit-1 3615 17.4 90 lbs. (41 kg)
240 Circuit-1 3615 15.1 90 lbs. (41 kg)
220-230 (CE) Circuit-1 3615-3951 16.4-17.2 90 lbs. (41 kg)
230-240 (CE) Circuit-1 3320-3615 14.4-15.1 90 lbs. (41 kg)
HWBI-4 Series 208 Circuit-1 2415 11.6 120 lbs. (54 kg)
Circuit-2 2400 11.5 120 lbs. (54 kg)
240 Circuit-1 2415 10.1 120 lbs. (54 kg)
Circuit-2 2400 10.0 120 lbs. (54 kg)
208† Circuit-1 4815 23.1 120 lbs. (54 kg)
240† Circuit-1 4815 20.1 120 lbs. (54 kg)
220-230 (CE) Circuit-1 2415-2639 11.0-11.5 120 lbs. (54 kg)
Circuit-2 2400-2623 10.9-11.4 120 lbs. (54 kg)
230-240 (CE) Circuit-1 2218-2415 9.6-10.1 120 lbs. (54 kg)
Circuit-2 2204-2400 9.6-10.0 120 lbs. (54 kg)
HWBI-5 Series 208 Circuit-1 2415 11.6 150 lbs. (68 kg)
Circuit-2 3600 17.3 150 lbs. (68 kg)
240 Circuit-1 2415 10.1 150 lbs. (68 kg)
Circuit-2 3600 15.0 150 lbs. (68 kg)
208† Circuit-1 6015 28.9 150 lbs. (68 kg)
240† Circuit-1 6015 25.1 150 lbs. (68 kg)
220-230 (CE) Circuit-1 2415-2640 11.0-11.5 150 lbs. (68 kg)
Circuit-2 3600-3935 16.4-17.1 150 lbs. (68 kg)
230-240 (CE) Circuit-1 2218-2415 9.6-10.1 150 lbs. (68 kg)
Circuit-2 3306-3600 14.4-15.0 150 lbs. (68 kg)
Page 7
Form No. HWBIM-0107
5
SPECIFICATIONS
DIMENSIONS
Width Depth Height
Model (A) (B) (C)
HWBI-1 Series 15-1/2" 23-5/8" 9-9/16"
(394 mm) (600 mm) (243 mm)
HWBI-2 Series 29-1/2" 23-5/8" 9-9/16"
(749 mm) (600 mm) (243 mm)
HWBI-3 Series 43-1/2" 23-5/8" 9-9/16"
(1105 mm) (600 mm) (243 mm)
HWBI-4 Series 57-1/2" 23-5/8" 9-9/16"
(1461 mm) (600 mm) (243 mm)
HWBI-5 Series 71-1/2" 23-5/8" 9-9/16"
(1816 mm) (600 mm) (243 mm)
Figure 3. Dimensions
A
B
C
HWBI-1 SERIES
HWBI-5 SERIES
HWBI-4 SERIES
HWBI-3 SERIES
HWBI-2 SERIES
A
A
B
C
B
A
A
C
C
C
B
B
Page 8
Form No. HWBIM-0107
6
INSTALLATION
UNPACKING
Modular Built-In Heated Well units are shipped from
the factory with most components assembled and
ready for use.
All Modular Built-In Heated Wells require the control
box be remote mounted.
NOTE: Drain models (“M” or “D” in the model
designation) require installation of the drain
assembly after the unit is installed into the
countertop. Auto-Fill models (“A” in the model
designation) require the installation of the water
lines after the unit is installed into the countertop.
1. Remove unit from box.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in the warranty card.
3. Remove tape and protective packaging from all
surfaces of unit.
LOCATION
NOTE: A qualified electrician is recommended for
connecting the Modular Built-In Heated Well units to
a power source. A qualified plumber is
recommended for connecting drain and water
supply.
WARNING
To avoid personal injury or damage to the
equipment, the Modular Built-In Heated Wells
must be installed by qualified, trained installers.
Installation must conform to all local electrical
and plumbing codes. Check with your local
plumbing and electrical inspectors for proper
procedures and codes.
WARNING
Risk of fire, install Modular Built-In Heated Well
a minimum of 3-1/2" (89 mm) from bottom of
appliance to all combustible surfaces to assure
safe and proper operation.
WARNING
To assure proper and safe operation, the remote
control box must have at least a 6" (152 mm)
clearance from the Modular Built-In Heated Well,
not to exceed 72" (1829 mm).
CAUTION
To avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be
level and strong enough to support the weight of
the unit and food product.
CAUTION
To avoid injury or damage to the unit DO NOT
clean the unit while it contains any food product.
Remove food product and allow unit to cool
completely before cleaning.
CAUTION
Do not locate the Modular Built-In Heated Well in
an area subject to excessive temperatures or
grease from grills, fryers, etc. Excessive
temperatures could cause damage to the unit.
CAUTION
Damage to countertop material such as Corian
®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
EZ LOCKING MOUNTING SYSTEM
NOTE: Cut opening for both the unit and the control
box before placing unit into countertop opening.
1. Cut appropriate opening in countertop. See
pages 8-9 for size requirements.
2. Cut appropriate opening for control box(es). See
pages 10-12 for size requirements.
3. Place gasket putty around cutout edge. Make
sure the gasket putty overhangs the outside rim
of the unit or seal unit with silicone adhesive.
4. Place the unit into the countertop opening.
5. Use a screwdriver to rotate the EZ locking
mounting system on the Modular Built-In Heated
Well outward, to secure the unit from the
underside of the countertop. Twist as many tabs
as needed to secure unit to the countertop.
(See Figure 4.)
Page 9
Form No. HWBIM-0107
7
Note: EZ locking mounting systems works on
countertops that have a maximum thickness of 3/16"
(5 mm). Twist as many tabs as needed to secure
unit into countertop.
6. Using a razor, carefully trim the excess gasket
putty material and remove.
BUILT-IN STUD MOUNTING SYSTEM
NOTE: Cut opening for both the unit and the control
box before placing unit into countertop opening.
1. Cut appropriate opening in countertop and drill
mounting holes for studs. See pages 8-9 for size
requirements.
2. Cut appropriate opening for control box(es). See
pages 10-12 for size requirements.
3. Place gasket putty around cutout edge. Make
sure the gasket putty overhangs the outside rim
of the unit or seal with silicone adhesive.
4. Place the unit into the countertop opening and
secure with 1/4-20 nuts on studs. Tighten nuts
securely.
5. Using a razor, carefully trim the excess gasket
putty material and remove.
THROUGH HOLE MOUNTING SYSTEM
NOTE: Cut opening for both the unit and the control
box before placing unit into countertop opening.
1. Cut appropriate opening in countertop and drill
corresponding mounting holes. See pages 8-9
for size and hole location requirements.
2. Cut appropriate opening for control box(es). See
pages 10-12 for size requirements.
3. Place gasket putty around cutout edge. Make
sure the gasket putty overhangs the outside rim
of the unit or seal with silicone adhesive.
4. Place the unit into the countertop opening and
secure with mounting hardware (not supplied).
5. Using a razor, carefully trim the excess gasket
putty material and remove.
INSTALLATION
Figure 5. Built-In Mounting Studs
Mounting Studs
Mounting Studs
Mounting Nut
Countertop Underside Mounting
Figure 6. Through Hole Mounting
Mounting Hardware
Figure 4. EZ Locking Tabs
Countertop
EZ Locking Tab
Page 10
Form No. HWBIM-0107
8
INSTALLATION
COUNTERTOP CUTOUT — HWBI-1 SERIES
ABCD
Unit Opening Unit Opening Mounting Holes Mounting Holes
Mounting Width Depth Width Depth
EZ Tabs 14-1/8" to 14-3/8" 22-1/4" to 22-1/2" n/a n/a
(358-365 mm) (565-572 mm)
Studs 14-1/8" to 14-5/16" 22-1/4" to 22-1/2" 14-3/4" 22-7/8"
(358-364 mm) (565-572 mm) (375 mm) (581 mm)
Through Holes 14-1/8" to 14-5/16" 22-1/4" to 22-1/2" 14-3/4" 22-7/8"
(358-364 mm) (565-572 mm) (375 mm) (581 mm)
COUNTERTOP CUTOUT — HWBI-2 SERIES
ABCD
Unit Opening Unit Opening Mounting Holes Mounting Holes
Mounting Width Depth Width Depth
EZ Tabs 28-1/8" to 28-3/8" 22-1/4" to 22-1/2" n/a n/a
(714-721 mm) (565-572 mm)
Studs 28-1/8" to 28-5/16" 22-1/4" to 22-1/2" 28-3/4" 22-7/8"
(714-719 mm) (565-572 mm) (730 mm) (581 mm)
Through Holes 28-1/8" to 28-5/16" 22-1/4" to 22-1/2" 28-3/4" 22-7/8"
(714-719 mm) (565-572 mm) (730 mm) (581 mm)
COUNTERTOP CUTOUT — HWBI-3 SERIES
ABCD
Unit Opening Unit Opening Mounting Holes Mounting Holes
Mounting Width Depth Width Depth
EZ Tabs 42-1/8" to 42-3/8" 22-1/4" to 22-1/2" n/a n/a
(1069-1076 mm) (565-572 mm)
Studs 42-1/8" to 42-5/16" 22-1/4" to 22-1/2" 42-3/4" 22-7/8"
(1069-1075 mm) (565-572 mm) (1086 mm) (581 mm)
Through Holes 42-1/8" to 42-5/16" 22-1/4" to 22-1/2" 42-3/4" 22-7/8"
(1069-1075 mm) (565-572 mm) (1086 mm) (581 mm)
COUNTERTOP CUTOUT — HWBI-4 SERIES
ABCD
Unit Opening Unit Opening Mounting Holes Mounting Holes
Mounting Width Depth Width Between Holes Depth
EZ Tabs 56-1/8" to 56-3/8" 22-1/4" to 22-1/2" n/a n/a
(1425-1432 mm) (565-572 mm)
Studs 56-1/8" to 56-5/16" 22-1/4" to 22-1/2" 28-3/8" 22-7/8"
(1425-1430 mm) (565-572 mm) (721 mm) (581 mm)
Through Holes 56-1/8" to 56-5/16" 22-1/4" to 22-1/2" 28-3/8" 22-7/8"
(1425-1430 mm) (565-572 mm) (721 mm) (581 mm)
NOTE: Required minimum clearance below countertop cutout is 9-5/8" (244.5 mm). Allow additional clearance for units
equipped with drain.
Page 11
Form No. HWBIM-0107
9
INSTALLATION
COUNTERTOP CUTOUT — HWBI-5 SERIES
ABCD
Unit Opening Unit Opening Mounting Holes Mounting Holes
Mounting Width Depth Width Between Holes Depth
EZ Tabs 70-1/8" to 70-3/8" 22-1/4" to 22-1/2" n/a n/a
(1781-1787 mm) (565-572 mm)
Studs 70-1/8" to 70-5/16" 22-1/4" to 22-1/2" 35-3/8" 22-7/8"
(1781-1786 mm) (565-572 mm) (899 mm) (581 mm)
Through Holes 70-1/8" to 70-5/16" 22-1/4" to 22-1/2" 35-3/8" 22-7/8"
(1781-1786 mm) (565-572 mm) (899 mm) (581 mm)
Figure 7. Countertop Mounting Templates
HWBI-1 SERIES
HWBI-3 SERIES
HWBI-4 SERIES
HWBI-5 SERIES
HWBI-2 SERIES
B
D
A
C
B
B
A
C
D
B
D
D
A
C
B
C
A
C
A
C
D
C
Page 12
Form No. HWBIM-0107
10
INSTALLATION
REMOTE MOUNTED CONTROL BOX
WARNING
For proper and safe operation the remote
control box location must be mounted on a
vertical wall.
CAUTION
To assure proper operation the remote mounted
control box must be installed in the vertical
position.
NOTE: A qualified electrician is recommended for
connecting the Heated Well units to a power source.
A qualified plumber is recommended for connecting
drain(s) and water supply.
1. Remove control box cover from control box
assembly.
2. Use the traced dimension as a guide only.
NOTE: Refer to Figure 9 and 10 for specific control
box cut-out and mounting dimensions.
3. Cut and remove the specified area from the
mounting surface.
4. Position control box into opening through the
backside.
5. Secure control box to surface using screws
(#8 sheet metal screw supplied).
6. Connect proper power source to the mounted
remote control box. Connect water supply if
optional Auto-Fill feature was ordered.
7. Reinstall control box cover.
NOTE: Standard UL approved units are equipped
with a 72" (1829 mm) flexible conduit connected to
the control box.
Figure 8. Control Box Mounting
Page 13
Form No. HWBIM-0107
11
INSTALLATION
REMOTE CONTROL MOUNTING
HWBI-1 SERIES
AB
Width Depth
Control 10-1/8 4-3/4"
w/Auto-Fill (257 mm) (121 mm)
Control 5-3/4" 4-3/4"
w/o Auto-Fill (146 mm) (121 mm)
HWBI-2 SERIES
AB
Width Depth
Control 12-3/8" 4-3/4"
w/Auto-Fill (314 mm) (121 mm)
Control 8" 4-3/4"
w/o Auto-Fill (203 mm) (121 mm)
HWBI-3 SERIES
AB
Width Depth
Control 14-5/8" 4-3/4"
w/Auto-Fill (371 mm) (121 mm)
Control 10-1/4" 4-3/4"
w/o Auto-Fill (260 mm) (121 mm)
A
B
Figure 9. Control Box Cut-Out and Mounting Dimensions
Page 14
Form No. HWBIM-0107
12
INSTALLATION
REMOTE CONTROL MOUNTING
HWBI-4 SERIES
AB
Width Depth
Left Control 12-3/8" 4-3/4"
w/Auto-Fill (314 mm) (121 mm)
Left Control 8" 4-3/4"
w/o Auto-Fill (203 mm) (121 mm)
Right Control 8" 4-3/4"
(203 mm) (121 mm)
Control Box
*
16-7/8" 4-3/4"
w/Auto-Fill (429 mm) (121 mm)
Control Box
*
12-1/2" 4-3/4"
w/o Auto-Fill (318 mm) (121 mm)
HWBI-5 SERIES
AB
Width Depth
Left Control 12-3/8" 4-3/4"
w/Auto-Fill (314 mm) (121 mm)
Left Control 8" 4-3/4"
w/o Auto-Fill (203 mm) (121 mm)
Right Control 10-1/4" 4-3/4"
(260 mm) (121 mm)
Control Box
*
19-1/8" 4-3/4"
w/Auto-Fill (486 mm) (121 mm)
Control Box
*
14-3/4" 4-3/4"
w/o Auto-Fill (375 mm) (121 mm)
A
B
Figure 10. Control Box Cut-Out
and Mounting Dimensions
* HWBI-4 and HWBI-5 models for Canada have all controls in
one box.
Page 15
Form No. HWBIM-0107
13
INSTALLATION
DRAIN ASSEMBLY MODELS
WARNING
The drain water may reach temperatures in
excess of 200° (93°C). To avoid any injury or
damage to the unit use appropriate plumbing
materials when installing drain.
For proper drain plumbing installation conforming to
local plumbing codes, consult a licensed plumbing
contractor.
NOTE: Approved air gap or other back-flow
prevention device must be installed by plumber if
required.
Drain Assembly - Non-Manifold (See Figure 11)
After installing unit in countertop, install each drain
assembly as follows:
1. Connect one end of drain pipe (supplied by
others) to 3/4" NPT drain fitting at the bottom of
each pan.
2. Connect other end of drain pipe to drain valve,
(supplied by others).
3. Accessible drain valve (supplied by others) must
connect to external drain pipe.
NOTE: Drain valve may see temperatures in excess
of 200°F (93°C).
Manifold Drain Assembly (See Figure 12)
After installing unit in countertop, install the drain
assembly as follows:
1. Drain connection on ends of manifold must
connect to external drain pipe or plug.
2. Connect one end of drain pipe (supplied by
others) to 1" NPT fitting at either end of unit.
3. Accessible drain valve (supplied by others) must
connect to external drain pipe.
NOTE: Drain valve may see temperatures in excess
of 200°F (93°C).
Figure 11. Drain Connection
Figure 12. Manifold Drain Connection
Drain Fitting
Manifold Drain Valve
Page 16
AUTO-FILL MODELS
1. Apply Teflon tape to elbow threads and connect
the elbow onto the fitting located in well. (See
Figure 13.)
2. Connect the other end of the tubing to the nipple
in the control box and secure with hose clamp.
(Disassemble the control box cover to access the
nipple.)
Form No. HWBIM-0107
14
INSTALLATION
Figure 13. Auto-Fill Connection
Control Box
Street Nipple
Tube Assembly
Control Box Cover
Clamp
1/4" NPT Water
Inlet Fitting
Fitting
3. Connect the water line to the 1/4" NPT water inlet
(auto-fill) fitting in the control box.
4. Turn on water supply.
Solenoid Valve
Page 17
Form No. HWBIM-0107
15
OPERATION
OFF ON
110
5
6
7
8
9
4
3
2
OFF ON
110
5
6
7
8
9
4
3
2
POWER (Auto-Fill/Heat) POWER (Heat)
Figure 14. control box
GENERAL
WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
WARNING
To avoid any injury or damage to the unit turn
unit off when filling with water and avoid
splashing.
CAUTION
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a minimum
of 70°F (21°C) and a maximum of 85°F (29°C).
WARNING
Do not use Heated Well to melt or hold ice.
Doing so may cause condensation, an electrical
hazard, personnel injury, or damage to the unit.
Damage caused by condensation is not covered
by warranty.
CAUTION
Standard and approved manufacturing oils and
insulation binders will smoke up to 60 minutes
during initial start-up. This is a temporary
condition. T o assure safe operation, operate unit
without food product until smoke dissipates.
Hatco Modular Built-In Heated Wells are designed
for WET or DRY operation.
NOTE: Warmers cannot be used wet-to-dry or dryto-wet unless the unit has been allowed to cool to
room temperature between the change in wet or dry
operation.
We recommend wet operation for consistent food
heating.
If the unit is operating wet and is allowed to run dry,
turn it off and allow to cool before adding water.
POWER ON/OFF
Place the On/Off switch in the “ON” position. The
indicator light glows when the unit is on. (See
Figure 14.)
NOTE: On HWBI-4 and HWBI-5 units equipped with
Auto-Fill, turn on the left-hand control first, then turn
on the right-hand control.
Thermostat Control Knob
On/Off Switch
TEMPERATURE CONTROL
Turn thermostat control knob to adjust the
temperature of the Modular Built-In Heated Well to
the desired safe food temperature.
Allow heated well to preheat for approximately
30 minutes.
WARNING
Hatco Corporation is not responsible for the
actual food product serving temperature. It is
the responsibility of the user to assure that the
food product is held and served at a safe
temperature.
FOOD WARMING
Place appropriate sized food pan into the Modular
Built-In Heated Well opening.
NOTE: Always use a food pan. Do not place food
directly into the warmer.
NOTE: Stir thick food items frequently to keep food
heated uniformly.
NOTE: Keep pans covered to maintain food quality
and temperature.
Page 18
Form No. HWBIM-0107
16
GENERAL
The Hatco Modular Built-In Heated Wells are
designed for maximum durability and performance,
with minimum maintenance.
WARNING
To prevent electrical shock or injury, turn the
power switch OFF, disconnect the unit from the
power source and allow to cool before
performing any maintenance.
CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
WARNING
T o avoid injury or damage to the unit, do not use
harsh chemicals such as bleach or cleaners
containing bleach, oven cleaners, or flammable
cleaning solutions to clean the Modular Built-In
Heated Wells.
WARNING
The Modular Built-In Heated Wells are not
waterproof. To avoid electrical shock or
personal injury. DO NOT submerge in water. Do
not operate if it has been submerged in water.
DAILY CLEANING
1. Turn On/Off switch to OFF and allow the unit to
cool down.
2. Remove any pans and adapters (if used).
3. Drain or remove water from well(s) if used for wet
operation.
4. Wipe entire unit down using a clean cloth or
sponge, and mild detergent.
5. Use a plastic scouring pad to remove any
hardened food particles or mineral deposits.
CAUTION
To avoid damage to the unit, do not use steel
wool for cleaning. Steel wool will scratch the
finish.
6. Rinse warmer thoroughly with a 2-part vinegar
and 5-part water solution to neutralize all
detergent cleanser residue.
7. Close drain valve (if equipped). Add proper
amount of warm water. Turn control box(es) on
and check for proper operation.
WEEKLY CLEANING
Use the following procedure weekly or whenever
lime or scale is seen accumulating on the sides of
the warmer pans.
1. Turn On/Off switch to OFF and allow the unit to
cool down.
2. Remove any pans and adapters (if used).
3. Drain or remove water from well(s) if used for
wet operation.
4. Add water to pans until water is at normal
operating level (1" to 1-1/2" deep), or covers
accumulated scale.
5. Turn power on and heat water to maximum
temperature 190°F (88°C) or higher.
6. Fill pan(s) with a 2-part vinegar and 5-part
water solution. Turn heat control to OFF and
cover pan(s).
7. Allow solution to soak for at least one hour, or
overnight for heavy buildup.
8. Drain hot water from pans. Scrub with a plastic
scouring pad. Rinse thoroughly with hot water,
then dry.
CAUTION
To avoid damage to the unit, do not use steel
wool for cleaning. Steel wool will scratch the
finish.
9. Refill pans with hot tap water resume
operation.
10. Heavy scale build-up may require additional
treatments.
MAINTENANCE
Page 19
Form No. HWBIM-0107
17
MAINTENANCE
ACCESSORIES
FOOD PANS
Stainless steel food pans are available from your
local Hatco distributor in the following sizes:
Third Size Food Pan
• 12-3/4"W x 6-7/8"D x 2-1/2"H
(324 x 175 x 64 mm)
Half-Size Food Pan
• 12-3/4"W x 10-3/8"D x 2-1/2"H
(324 x 264 x 64 mm)
Full Size at 2-1/2" (64mm) Deep
• 12-3/4"W x 20-3/4"D x 2-1/2"H
(324 x 527 x 64 mm)
Full Size at 4" (102mm) Deep
• 12-3/4"W x 20-3/4"D x 4"H
(324 x 527 x 102 mm)
Full Size at 6" (152mm) Deep
• 12-3/4"W x 20-3/4"D x 6"H
(324 x 527 x 152 mm)
4-Quart Pan with Lid
• 6-3/4"dia x 8"H
(171 x 203 mm)
7-Quart Pan with Lid
• 8-11/16"dia x 8"H
(221 x 203 mm)
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 414-671-6350;
International fax 414-671-3976.
WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
Miscellaneous
• 12" (305 mm) pan support bar.
• Adapter to convert warmer to hold three 4-quart
pans.
• Adapter to convert warmer to hold two 7-quart
pans.
Page 20
Form No. HWBIM-0107
18
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
Built-In Heated Well Elements
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
HATCO LIMITED WARRANTY
Page 21
Form No. HWBIM-0107
19
NOTES
Page 22
Form No. HWBIM-0107
20
NOTES
Page 23
Form No. HWBIM-0107
21
NOTES
Page 24
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
Printed in U.S.A. January 2007
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Universal Restaurant Services
Miami 305-593-5488
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
KENTUCKY
Certified Service Center
Lexington 859-254-8854
Certified Service Center
Louisville 502-964-7007
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
VANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance Installation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UT
AH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
MANIT
OBA
Air Rite, Inc.
Winnepeg 204-895-2300
N
EW BRUNSWICK
EMR Services, Ltd.
Moncton 506-855-4228
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Parts No. 07.04.407.00 Form No. HWBIM-0107
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