Hatco GRSSR16-DL Installation Manual

hatcocorp.com

WARNING

ADVERTENCIA

AVERTISSEMENT

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Glo-Ray

Round Heated Stone Shelves

with Decorative Lamp

Plaques chauffantes circulaires en pierre

avec lampe décorative

GRSSR-DL Series/Série

Installation and Operating Manual

Manuel d'installation et d'utilisation

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

P/N 07.04.409.00

English = p 2

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 12

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Descriptions...............................................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configurations .............................................................5

Electrical Rating Charts .......................................................5

Dimensions ..........................................................................5

Installation.............................................................................6

General ................................................................................6

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label on the inside of the decorative lamp). Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Operation...............................................................................7

General ................................................................................7

Maintenance ..........................................................................8

General ................................................................................8

Daily Cleaning......................................................................8

Cleaning the Stone Surface.................................................8

Replacing an Infrared Bulb ..................................................8

Troubleshooting Guide ........................................................9

Options and Accessories...................................................10

Limited Warranty.................................................................11

Authorized Parts Distributors............................Back Cover

Business Hours: 7:00

Telephone: 800-558-0607; 414-671-6350

E-mail: partsandservice@hatcocorp.com

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 7:00

AM to 5:00 PM CST Monday–Thursday

7:00

AM to 4:00 PM CST Friday)

Date of Purchase __________________________________

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Glo-Ray®Round Heated Stone Shelves with Decorative Lamp are designed to keep hot food at optimum serving temperatures and to enhance restaurant decor. Heat is focused directly above and below, providing effective insulation for prolonged serving times.

Glo-Ray Round Heated Stone Shelves with Decorative Lamp are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Glo-Ray Round Heated Stone Shelves with Decorative Lamp. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Additional information can be found by visiting our web site at www.hatcocorp.com.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Form No. GRSSRDLM-0916

English

WARNING

NOTICE

CAUTION

WARNING

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not steam clean or use excessive water on unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not install a bulb with a higher watt rating than that shown on the unit specification label.

Make sure food product has been heated to the proper food-safe temperature before placing on the unit. Failure to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

Make sure to clean and sanitize stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.

Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.

Do not lift or carry unit by lamp shade or shade support tube. Lift at base only.

Transport and install unit in upright position only. Do not lay unit on the side with the control panel. Damage

to unit could occur. Do not locate unit in area with excessive air movement

around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Form No. GRSSRDLM-0916

MODEL DESCRIPTIONS

Decorative

Lamp

Heated

Stone

Shelf

Power I/O

Switch

Shelf Temperature

Control

Power I/O

Switch

Shelf Temperature

Control

Power I/O Switch

Shelf

Temperature

Control

G R S S R X X - D L 7 7 5 1 6

Glo-Ray

Heated Shelf

Stone

Round

Diameter of Shelf

(inches)

Shade Style

Decorative Lamp

Distance between Lamp and Heated Stone Shelf

English

All Models

All Hatco Glo-Ray®Round Heated Shelves with Decorative Lamp are ideal for buffet lines and as hors d’ oeuvre displays. The unique Heated Stone Shelf is constructed of a simulated stone solid surface and is available in several colors. The Decorative Lamp is available in several Designer colors and provides illumination as well as supplemental heat to the product below.

Standard equipment includes an illuminated Power I/O (on/off) switch, a Decorative Lamp with a 250 watt infrared bulb, a thermostatically-controlled heated stone shelf, a painted steel base, and an attached 6' (1829 mm) power cord with plug.

A high wattage Decorative Lamp is available for all 120 V models and comes equipped with a 375 watt infrared heat bulb.

NOTE: Refer to the OPTIONS AND ACCESSORIES section in

this manual for the available options and accessories.

Model GRSSR16-DL

Model GRSSR16-DL has a 16″ (406 mm) diameter heated stone shelf.

Model GRSSR18-DL

Model GRSSR18-DL has a 18″ (457 mm) diameter heated stone shelf.

Model GRSSR20-DL

Model GRSSR20-DL has a 20″ (508 mm) diameter heated stone shelf.

MODEL DESIGNATION

Form No. GRSSRDLM-0916

Top View Side View

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GRSSR20-DL

Shown

English

NEMA 5-15P

CEE 7/7 Schuko

BS-1363 AS 3112

WARNING

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

NOTE: Specification label on the inside of the decorative lamp.

See label for serial number and verification of unit electrical information.

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRSSR16-DL (standard watt bulb) 120 500 4.2 NEMA 5-15P 27 lbs. (12 kg)

(high watt bulb) 120 625 5.2 NEMA 5-15P 27 lbs. (12 kg)

GRSSR18-DL (standard watt bulb) 120 575 4.8 NEMA 5-15P 30 lbs. (14 kg)

(high watt bulb) 120 700 5.8 NEMA 5-15P 30 lbs. (14 kg)

GRSSR20-DL (standard watt bulb)

(standard watt bulb) 120 650 5.4 NEMA 5-15P 32 lbs. (15 kg) (standard watt bulb) (standard watt bulb) 230–240 (CE) 600–650 2.6–2.7 BS-1363, AS 3112 32 lbs. (15 kg) (high watt bulb) (high watt bulb) 120 775 6.4 NEMA 5-15P 32 lbs. (15 kg)

100 450 4.5 NEMA 5-15P 32 lbs. (15 kg)

220–230 (CE) 550–600 2.5–2.6 CEE 7/7 Schuko 32 lbs. (15 kg)

100 530 5.3 NEMA 5-15P 32 lbs. (15 kg)

NOTE: Shipping weight includes packaging. Shaded areas contain electrical information for international units only.

Dimensions

Model Diameter

GRSSR16-DL

GRSSR18-DL

GRSSR20-DL

(406 mm)

(457 mm)

(508 mm)

(A)

16″

18″

20″

Depth

(B)

20-1/2″

(521 mm)

21-1/2″

(546 mm)

22-1/2″

(571 mm)

Form No. GRSSRDLM-0916

INSTALLATION

WARNING

CAUTION

NOTICE

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(

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(

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(

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English

General

The Glo-Ray is shipped pre-assembled and ready for operation. Care should be taken when unpacking shipping carton to avoid damage to unit and components enclosed. Use the following procedure to install a Round Heated Stone Shelf withDecorative Lamp.

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate the unit indoors where the ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

Do not lift or carry unit by lamp shade or shade support tube. Lift at base only.

Transport and install unit in upright position only.

1. Remove the unit from the box.

NOTE: To prevent delay in obtaining warranty coverage,

2. Remove tape and protective packaging from all surfaces of unit.

Round Heated Stone Shelf with Decorative Lamp

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70°F (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

Minimum Clearance Requirements

4. Install any accessories that came with the unit. Refer to the OPTIONS AND ACCESSORIES section for details.

Form No. GRSSRDLM-0916

WARNING

CAUTION

Decorative

Lamp

Heated

Stone

Shelf

Shelf Temperature

Control

Power I/O (on/off) Switch

English

General

Use the following procedure to turn on and operate a Glo-Ray Round Heated Stone Shelf with Decorative Lamp.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

Make sure to clean and sanitize stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.

Startup

1. Clean and sanitize the stone surface using a clean, damp cloth and a sanitizer approved for food contact surfaces.

2. Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See SPECIFICATIONS section in this manual for details.

3. Move the Power I/O (on/off) switch to the I (on) position.

• The decorative lamp will illuminate and the heated stone shelf will energize.

BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

4. Turn the Shelf Temperature Control to the desired temperature setting.

• Turning the Shelf Temperature Control knob clockwise will increase the temperature setting. Turning the Shelf Temperature Control knob counterclockwise will decrease the temperature setting.

5. Allow the unit 30 minutes to reach operating temperature before loading with preheated food product.

OPERATION

Controls (GRSSR16-DL shown)

Shutdown

1. Move the Power I/O (on/off) switch to the O (off) position.

• The decorative lamp and heated stone shelf will shut off.

2. Perform the “Daily Cleaning” procedure in the MAINTENANCE section of this manual.

Form No. GRSSRDLM-0916

MAINTENANCE

WARNING

NOTICE

CAUTION

WARNING

English

General

Hatco Glo-Ray®Round Heated Stone Shelves with Decorative Lamp are designed for maximum durability and performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not steam clean or use excessive water on unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

Daily Cleaning

To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.

Cleaning the Stone Surface

Proper use of the products listed below will not damage the stone surface (follow the directions on the product labels).

NOTE: Stone surfaces are a simulated stone solid surface.

Make sure to clean and sanitize stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.

Hard to Remove Stains

For hard-to-remove stains, use the supplied abrasive pad along with an abrasive cleaner such as Ajax, Comet, Bon Ami, or Bar Keeper’s Friend. Additional abrasive pads are available from Hatco (P/N 04.39.049.00). NOTICE: Use supplied abrasive

pad on stone surface only.

NOTE: Do not use steel wool or metal scouring pads.

Mineral Based Stains

For a mineral-based stain, cleaners designed to remove iron or rust are recommended and should not harm the stone surface.

Scratches

For scratches, use sandpaper starting with the coarsest grit and going to finest grit until the scratch disappears. Blend area in with the supplied abrasive pad.

Replacing an Infrared Bulb

Each Glo-Ray Round Heated Stone Shelf with Decorative Lamp has one infrared bulb rated at either 250 W or 375 W (120 V only). Use the following procedure to replace an infrared bulb.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

1. Before turning on the unit each day, clean and sanitize the

stone surfaces using a clean, damp cloth and a sanitizer approved for food contact surfaces. If additional cleaning is necessary, refer to the “Cleaning the Stone Surface” information in this section.

2. At the end of each day:

a. Move the Power I/O (on/off) switch to the O (off) position,

unplug the power cord, and allow the unit to cool.

b. Wipe down the lamp shade with a clean, soft, water-

dampened cloth. Stubborn stains can be removed with a mild, non-abrasive cleaner.

c. Clean and sanitize the stone surface using a clean,

damp cloth and a sanitizer approved for food contact surfaces. If additional cleaning is necessary, refer to the “Cleaning the Stone Surface” information in this section.

NOTE: To correct inconsistent staining and discoloration, refer

to “Cleaning the Stone Surface” in this section.

d. Wipe down all metal surfaces using a clean, damp, non-

abrasive cloth.

e. Wipe dry with a clean, non-abrasive cloth.

FIRE HAZARD: Do not install a bulb with a higher watt rating than that shown on the unit specification label.

1. To replace a bulb, move the Power I/O (on/off) switch to the O (off) position, unplug the power cord, and allow the bulb to cool completely.

2. Unscrew the bulb from the unit and replace with a new bulb.

NOTE: Refer to the OPTIONS AND ACCESSORIES section for

replacement infrared bulbs available from Hatco.

Form No. GRSSRDLM-0916

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