Hatco GRSSM-0106-1 User Manual

GLO-RAY

®

Heated Stone Shelves

GRSS & GRSSB Series

Installation &

Operating Manual

I&W #07.05.166.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. GRSSM-0106

i

CONTENTS

INTRODUCTION

The Hatco Glo-Ray Heated Stone Shelf is designed
to safely hold food hot while blending into your
décor.

The Glo-Ray Heated Stone Shelf safely keeps all
food at proper serving temperatures without
affecting quality. This warmer features a thermo­statically controlled heated base that extends the
food holding times.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Heated Stone
Shelf. We recommend all installation, operating and
safety instructions appearing in this manual be read
prior to installation or operation of your Glo-Ray
Heated Stone Shelf.

Safety instructions that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.

Glo-Ray Heated Stone Shelves are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Information..............................1

Model Descriptions..............................................2

All Models........................................................2

GRSS Models .................................................2

GRSSB Models ...............................................2

Specifications.......................................................3

Plug Configurations.........................................3

Dimensions - GRSS Models ...........................3

Dimensions - GRSSB Models.........................3

Electrical Rating Chart - GRSS Models ..........4

Electrical Rating Chart - GRSSB Models........4

Installation ............................................................5

GRSS Models .................................................5

GRSSB Models ...............................................5

Operation ..............................................................8

Maintenance .........................................................9

General............................................................9

Cleaning ..........................................................9

Cleaning for Swanstone Solid Surface ...........9

Troubleshooting.................................................10

Hatco Limited Warranty.....................................11

Authorized Parts Distributors ............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage
and purchase date of your Glo-Ray®Heated Stone
Shelf in the spaces below. Please have this
information available when contacting Hatco for
service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada by
calling [phone].

Form No. GRSSM-0106

1

IMPORTANT SAFETY INFORMATION

WARNINGS

To avoid any injury or damage to the unit turn
the power switch OFF, unplug the unit and
allow to cool before performing any
maintenance or cleaning.

The Glo-Ray Heated Stone Shelf is not
waterproof. To avoid any injury or damage to
the unit DO NOT submerge or saturate with
water. Do not operate if it has been
submerged or saturated with water.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper outlet.

To avoid any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

Do not lay unit on the side with the control
panel or damage to the unit could occur.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.

To avoid any injury or damage, the Heated
Stone Shelf must only be serviced by
qualified personnel.

If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690­2966 or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

CAUTIONS

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is a minimum of 70°F
(21°C).

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the shelf or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid any injury or damage do not operate
the GRSSB (Built-In Models) without the trim
mounting ring and the control box properly
mounted per the installation instructions.

CAUTIONS

Damage to non-metallic countertop material
caused by heat generated from Hatco
equipment is not covered under the Hatco
warranty. Recommended for use in metallic
counters. For other surfaces, verify that the
material is suitable for temperature up to
200°F (93°C).

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. GRSSM-0106

2

MODEL DESCRIPTIONS

ALL MODELS

All Hatco Heated Stone Shelves are ideal for pass
through areas, buffet lines and as hors d’ oeuvre
displays. The unique Heated Stone Shelf is
constructed of Swanstone

®

, available in several
stock colors including Sawgrass, Gray Granite,
Night Sky, and Bermuda Sand. Standard equipment
includes an illuminated On/Off rocker switch, a
thermostatically controlled heated stone top and
painted steel base. The Heated Stone Shelves have
a temperature range of 100° to 200°F (38° to 93°C)

GRSS MODELS

The GRSS Heated Stone Shelf is a portable shelf
with an attached 6' (1829 mm) cord and plug. The
portable unit is available in three sizes: 24"w x 18"d
(610 x 457 mm), 30"w x 18"d (762 x 457 mm) and
36"w x 18"d (914 x 457 mm).

GRSSB MODELS

The GRSSB Heated Stone Shelf is a built-in unit
that is equipped with a trim mounting ring. The unit
includes a remote control box that is attached with 3'
(914 mm) of conduit. A 6' (1829 mm) cord with plug
connects the remote control box to the power
source.

The built-in models are available in three sizes:
25-5/8"w x 19-5/8"d (651 x 498 mm), 31-5/8"w x 19­5/8"d (803 x 498 mm) and 37-5/8"w x 19-5/8"d
(956 x 498 mm). (Dimensions include trim mounting
ring.)

CAUTION
To avoid any injury or damage do not operate
the GRSSB (Built-In Models) without the trim
mounting ring and the control box properly
mounted per the installation instructions.

Figure 1. Glo-Ray Model GRSS

Figure 2. Glo-Ray Model GRSSB

Form No. GRSSM-0106

3

SPECIFICATIONS

Figure 3. Plug Configurations

DIMENSIONS - GRSS MODELS

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 3.

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

NEMA 5-15P CEE 7/7 Schuko

BS-1363

Width Depth Height

Model (A) (B) (C)

GRSS-2418 24" 18" 2-1/2"

(610 mm) (457 mm) (64 mm)

GRSS-3018 30" 18" 2-1/2"

(762 mm) (457 mm) (64 mm)

GRSS-3618 36" 18" 2-1/2"

(914 mm) (457 mm) (64 mm)

Figure 4. Dimensions – GRSS Model

DIMENSIONS - GRSSB MODELS

Width Depth Height

Model (A) (B) (C)

GRSSB-2418 25-5/8" 19-5/8" 2-1/4"

(651 mm) (498 mm) (57 mm)

GRSSB-3018 31-5/8" 19-5/8" 2-1/4"

(803 mm) (498 mm) (57 mm)

GRSSB-3618 37-5/8" 19-5/8" 2-1/4"

(956 mm) (498 mm) (57 mm)

Width Depth Height

(D) (E) (F)

Remote Box 7" 3" 3-1/4"

(178 mm) (76 mm) (83 mm)

Figure 5. Dimensions – GRSSB Model

A

D

E

F

A

B

B

C

C