Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label on bottom of GRSS model, bottom of control box on
GRSSB and GRSSR models). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Authorized Parts Distributors............................Back Cover
Business
Hours:7:00
Telephone: 800-558-0607; 414-671-6350
E-mail:partsandservice@hatcocorp.com
Fax:800-690-2966 (Parts and Service)
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
414-671-3976 (International)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
The Hatco Glo-Ray®Heated Stone Shelf is designed to keep
prepared foods hot while blending into your décor. Heated
Stone Shelves will keep all foods at optimum serving
temperatures without affecting quality. These warmers have a
thermostatically-controlled heated base to extend the holding
times of most foods.
Glo-Ray Heated Stone Shelves are a product of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.
This manual provides the installation, safety, and operating
instructions for the Glo-Ray Heated Stone Shelf. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of the Glo-Ray Heated Stone Shelf.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
2
Form No. GRSSM-0615
English
WARNING
NOTICE
CAUTION
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install the proper voltage
and size electrical receptacle.
• Remote mounted control enclosure must be mounted
on a vertical wall and installed in vertical position.
Mounting control enclosure in horizontal position may
result in collection of liquids and lead to an electric
shock.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not steam clean or use excessive water on unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
Make sure food product has been heated to the proper foodsafe temperature before placing on the unit. Failure to heat
food product properly may result in serious health risks. This
unit is for holding preheated food product only.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690-2966; or
International fax 414-671-3976.
BURN HAZARD: Some exterior surfaces on the unit will get
hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support the weight of the unit and contents.
Do not operate built-in models without the trim mounting
ring and the control box mounted properly as described in
the installation instructions.
The National Sanitation Foundation (NSF) requires that
units over 36″ (914 mm) in width or weighing more than
80 lbs. (36 kg) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 4″ (102 mm) legs are included to allow for proper
cleaning access below unit.
Make sure to clean and sanitize stone surface properly
after deep cleaning the surface using abrasives and before
placing food product on unit.
Unit is designed and recommended for use in or on
metallic countertops. Damage to any countertop material
caused by heat generated from Hatco equipment is not
covered under the Hatco warranty. Verify with the
manufacturer that the material is suitable for prolonged
temperatures up to 200°F (93°C).
Built-in units must not have a setpoint temperature higher
than 200°F (93°C). Temperatures exceeding 200°F (93°C)
will damage unit and void warranty.
Do not modify wiring or cut thermostat capillary on control
box to increase remote mounting distance. Cutting
thermostat capillary will cause unit to overheat and may
damage unit as well as surrounding countertop.
Do not lay unit on the side with the control panel. Damage
to unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Do not drag or slide unit when moving or installing.
Carefully lift unit to prevent the rubber feet from tearing off.
If weight on shelf exceeds 50 lbs. (23 kg), a deflection up to
5/32″ (4 mm) is possible. If weight on shelf exceeds 100 lbs.
(45 kg), a deflection of 1/4″ (6 mm) is possible. Shelf is not
guaranteed if weight on shelf exceeds 150 lbs. (68 kg). All
weight must be distributed evenly across entire shelf.
Form No. GRSSM-0615
3
MODEL DESCRIPTIONS
G R S S X - X X X X
Glo-Ray
Heated Shelf
Stone
Model Distinction
None = Portable Rectangular
R = Portable Round
B = Built-In Rectangular
Width/Diameter of Shelf
Depth of Shelf
English
All Models
All Hatco Glo-Ray®Heated Stone Shelves are ideal for pass
through areas, buffet lines, and as hors d’ oeuvre displays. The
unique Heated Stone Shelf is constructed of a simulated stone
solid surface and is available in several colors. Standard
equipment includes an illuminated Power I/O (on/off) switch, a
thermostatically-controlled heated stone top, and painted steel
base.
GRSS Models
The GRSS Heated Stone Shelf is a portable shelf with an
attached 6′ (1829 mm) cord and plug. The portable unit is
available in six models: GRSS-2418, GRSS-3018, GRSS-3618,
GRSS-4818, GRSS-6018, and GRSS-7218.
Model GRSS
GRSSR Models
The GRSSR Heated Stone Shelf is a portable round shelf with
an attached 6′ (1829 mm) cord and plug. The portable unit is
available in three models: GRSSR-16, GRSSR-18 and
GRSSR-20.
GRSSB Models
The GRSSB Heated Stone Shelf is a built-in unit that is
equipped with an attached trim mounting ring. The unit includes
a remote control box that is attached with 3′ (914 mm) of
conduit. A 6′ (1829 mm) power cord with plug connects the
remote control box to the power source.
The built-in units are available in six models: GRSSB-2418,
GRSSB-3018, GRSSB-3618, GRSSB-4818, GRSSB-6018, and
GRSSB-7218.
Model GRSSB
NOTE: Refer to the OPTIONS AND ACCESSORIES section in
this manual for the available options and accessories.
MODEL DESIGNATION
Model GRSSR
4
Form No. GRSSM-0615
English
NEMA 5-15PNEMA 5-20P
CEE 7/7 SchukoBS-1363
WARNING
SPECIFICATIONS
Plug Configuration
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the applications.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: Specification label on bottom of GRSS model, bottom
of control box on GRSSB and GRSSR models. See
label for serial number and verification of unit electrical
information.
220–230 (CE)534–5832.4–2.5CEE 7/7 Schuko30 lbs. (14 kg)
230–240 (CE)583–6352.5–2.6BS-136330 lbs. (14 kg)
GRSSB-30181207806.5NEMA 5-15P35 lbs. (16 kg)
220–230 (CE)655–7163.0–3.1CEE 7/7 Schuko35 lbs. (16 kg)
230–240 (CE)716–7803.1–3.3BS-136335 lbs. (16 kg)
GRSSB-36181209307.8NEMA 5-15P40 lbs. (18 kg)
220–230 (CE)782–8543.6–3.7CEE 7/7 Schuko40 lbs. (18 kg)
230–240 (CE)854–9303.7–3.9BS-136340 lbs. (18 kg)
GRSSB-4818120127010.6NEMA 5-15P51 lbs. (23 kg)
220–230 (CE)1068–11664.8–5.0CEE 7/7 Schuko51 lbs. (23 kg)
230–240 (CE)1166–12705.0–5.2BS-136351 lbs. (23 kg)
GRSSB-6018120156013.0NEMA 5-20P56 lbs. (25 kg)
220–230 (CE)1310–14326.0–6.2CEE 7/7 Schuko56 lbs. (25 kg)
230–240 (CE)1432–15606.2–6.6BS-136356 lbs. (25 kg)
GRSSB-7218120186015.6NEMA 5-20P70 lbs. (32 kg)
220–230 (CE)1564–17087.2–7.4CEE 7/7 Schuko70 lbs. (32 kg)
230–240 (CE)1708–18607.4–7.8BS-136370 lbs. (32 kg)
The shaded areas contain electrical information for International models only.
NOTE: Shipping weight includes packaging.
6
Form No. GRSSM-0615
English
A
DE
B
C
Front ViewSide View
Dimensions — GRSS Series
SPECIFICATIONS
ModelWidth
(A)
GRSS-2418
GRSS-3018
GRSS-3618
GRSS-4818*
GRSS-6018*
GRSS-7218*
* Height includes 4″ (102 mm) legs.
24″
(610 mm)
30″
(762 mm)
36″
(914 mm)
48″
(1220 mm)
60″
(1524 mm)
72″
(1828 mm)
(457 mm)
(457 mm)
(457 mm)
(457 mm)
(457 mm)
(457 mm)
Depth
(B)
18″
18″
18″
18″
18″
18″
Height
(C)
2-1/2″
(64 mm)
2-1/2″
(64 mm)
2-1/2″
(64 mm)
6-1/4″
(159 mm)
6-1/4″
(159 mm)
6-1/4″
(159 mm)
Footprint
Width (D)
19-3/4″
(502 mm)
25-3/4″
(654 mm)
31-3/4″
(806 mm)
42-3/4″
(1086 mm)
54-3/4″
(1391 mm)
66-3/4″
(1695 mm)
Footprint
Depth (E)
13-3/4″
(349 mm)
13-3/4″
(349 mm)
13-3/4″
(349 mm)
12-3/4″
(324 mm)
12-3/4″
(324 mm)
12-3/4″
(324 mm)
Dimensions—GRSS Model
Form No. GRSSM-0615
7
SPECIFICATIONS
A
B
Top ViewSide View
A
B
D
E
C
F
Front View
Side View
NOTICE
Dimensions — GRSSR Models
English
Model
GRSSR-16
GRSSR-18
GRSSR-20
Diameter
(A)
16″
(406 mm)
18″
(457 mm)
20″
(508 mm)
Height
(67 mm)
(67 mm)
(67 mm)
Dimensions — GRSSB Models
Model
GRSSB-2418
GRSSB-3018
GRSSB-3618
GRSSB-4818
GRSSB-6018
GRSSB-7218
Width
(A)
25-5/8″
(651 mm)
31-5/8″
(803 mm)
37-5/8″
(956 mm)
49-5/8″
(1260 mm)
61-5/8″
(1565 mm)
73-5/8″
(1870 mm)
Depth
(B)
19-5/8″
(498 mm)
19-5/8″
(498 mm)
19-5/8″
(498 mm)
19-5/8″
(498 mm)
19-5/8″
(498 mm)
19-5/8″
(498 mm)
(B)
2-5/8″
2-5/8″
2-5/8″
Height
(C)
2-1/4″
(57 mm)
2-1/4″
(57 mm)
2-1/4″
(57 mm)
2-1/4″
(57 mm)
2-1/4″
(57 mm)
2-1/4″
(57 mm)
Dimensions—GRSSR Model
Width
(D)
Remote Box
(Standard)
NOTE: See the OPTIONS ANDACCESSORIES section for
dimension information for flush-style remote mounted
control enclosures.
Refer to the INSTALLATION section of this manual for
actual countertop cutout dimensions.
7″
(178 mm)3″(76 mm)
Depth
(E)
Height
(F)
3-1/4″
(83 mm)
Dimensions
—GRSSB Model
8
Form No. GRSSM-0615
English
WARNING
CAUTION
NOTICE
NOTICE
INSTALLATION
General
Use the following procedures to install the GRSS, GRSSR, and
GRSSB units.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate the unit indoors where the ambient air temperature
is a minimum of 70°F (21°C).
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
The National Sanitation Foundation (NSF) requires that
units over 36″ (914 mm) in width or weighing more than
80 lbs. (36 kg) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 4″ (102 mm) legs are included to allow for proper
cleaning access below unit.
Do not lay unit on the side with the control panel. Damage
to unit could occur.
GRSS and GRSSR Models
1. Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
unit.
NOTE: If 4″ (102 mm) legs are required, refer to the OPTIONS
AND ACCESSORIES section in this manual for
installation instructions. 4″ legs are included with
models greater than 36″ (914 mm) in width.
3. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F (21°C).
Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
4. Install any accessories that came with the unit. Refer to the
OPTIONS AND ACCESSORIES section for details.
GRSSB Models
1. Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage, complete
online warranty registration. See the IMPORTANT
OWNER INFORMATION section for details.
2. Remove tape and protective packaging from all surfaces
of unit.
Unit is designed and recommended for use in or on
metallic countertops. Damage to any countertop material
caused by heat generated from Hatco equipment is not
covered under the Hatco warranty. Verify with the
manufacturer that the material is suitable for prolonged
temperatures up to 200°F (93°C).
3. Prepare the countertop opening. Refer to the “GRSSB
Countertop Cutout Chart” in this section for recommended
countertop cutout dimensions.
4. Apply a bead of National Sanitation Foundation (NSF)approved sealant on the top edge of the countertop cutout
and the underside of the trim mounting ring. The sealant
must be rated for use at a minimum temperature of 250° F
(121° C).
5. Place the unit into the countertop opening.
6. Remove any excess sealant.
7. Locate the remote control box assembly in an area that is
convenient for operation. If desired or necessary, the
control box can be mounted in a semi-remote location.
• Remove the control box from the bottom of the unit.
• If necessary, remove the end brackets from the control
box, rotate/reposition, and re-secure to the control box.
• The control box can be panel, surface, or under counter
mounted.
• The distance the control box can be mounted from the unit
is determined by the 3’ (914 mm) conduit (optional conduit
lengths of 6’ [1829 mm] and 10’ [3048 mm] are also
available with electronic controls). Do not pull the conduit
tight to increase the mounting distance. The conduit
should have some slack after the control box is mounted.
NOTE: The remote control box should be mounted using
screws with a 1/4″ (6 mm) minimum diameter screw
head inserted through the keyholes located on the
mounting brackets. The remote control box is to be
readily removable—not permanently mounted.
...continued
Form No. GRSSM-0615
9
INSTALLATION
Trim Mounting Ring
Countertop
Apply a bead of NSF-approved
sealant between the countertop
material and trim mounting ring.
Sealant must be rated for use at
a minimum temperature of
250° F (121° C).
Panel
U
nder Counter
Surface
7-1/4″
(184 mm)
7″
(178 mm)
3″
(76 mm)
3-1/4″
(83 mm)
NOTICE
Control Box Mounting Options
GRSSB Built-In Installation
English
Do not modify wiring or cut thermostat capillary on control
box to increase remote mounting distance. Cutting
thermostat capillary will cause unit to overheat and may
damage unit as well as surrounding countertop.
8. Once all components are secured, proceed to the
OPERATION section.
NOTE: A 6′ (1829 mm) cord is supplied with this unit; any
excess cord should be routed neatly so it does not hang
down.
GRSSB-241824-5/8″ (625 mm) – 24-7/8″ (632 mm)
GRSSB-301830-5/8″ (778 mm) – 30-7/8″ (784 mm)
GRSSB-361836-5/8″ (930 mm) – 36-7/8″ (937 mm)
GRSSB-481848-5/8″ (1235 mm) – 48-7/8″ (1241 mm)
GRSSB-601860-5/8″ (1540 mm) – 60-7/8″ (1546 mm)
GRSSB-721872-5/8″ (1845 mm) – 72-7/8″ (1851 mm)
GRSSB Built-In Installation
GRSSB Countertop Cutout Chart
ModelWidthDepth
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
18-5/8″ (473 mm) – 18-7/8″ (479 mm)
10
Form No. GRSSM-0615
WARNING
CAUTION
Power I/O (on/off) Switch
Temperature Control
NOTICE
English
OPERATION
General
Use the following procedure to turn on and operate the GRSS,
GRSSR, and GRSSB units.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Startup
1. Clean and sanitize the stone surface using a clean, damp
cloth and a sanitizer approved for food contact surfaces.
2. Plug unit into a properly grounded electrical receptacle of
the correct voltage, size, and plug configuration. See
SPECIFICATIONS section in this manual for details.
3. Move the Power I/O (on/off) switch to the I (on) position.
BURN HAZARD: Some exterior surfaces on the unit will get
hot. Use caution when touching these areas.
4. Turn the Temperature Control to the desired temperature
setting.
• Turning the Temperature Control knob clockwise will
increase the temperature setting. Turning the
Temperature Control knob counterclockwise will
decrease the temperature setting.
5. Allow the unit 30 minutes to reach operating temperature.
NOTE: Refer to the OPTIONS AND ACCESSORIES section
for installation and operation information for GRSSB
units equipped with a flush-style remote mounted
control panel.
If weight on shelf exceeds 50 lbs. (23 kg), a deflection up to
5/32″ (4 mm) is possible. If weight on shelf exceeds
100 lbs. (45 kg), a deflection of 1/4″ (6 mm) is possible. Shelf
is not guaranteed if weight on shelf exceeds 150 lbs. (68 kg).
All weight must be distributed evenly across entire shelf.
Form No. GRSSM-0615
Standard Control Panel—GRSS Model
11
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