Hatco GRSRM-0505-1 User Manual

Round Heated Shelves

GRSR Series

Installation &

Operating Manual

I&W #07.05.076.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. GRSRM-0505

i

CONTENTS

INTRODUCTION

Hatco Round Heated Shelves are designed to keep
hot food at optimum serving temperatures without
affecting quality.

The Round Heated Shelf keeps prepared foods hot
at kitchen work areas, waitress pick-up stations or
customer serving points. Ideal for wrapped product
or for use behind a breath protector with unwrapped
food such as pizza, biscuits, cornbreads, muffins
and cookies.

This manual provides the installation, safety and
operating instructions for the Round Heated Shelf.
We recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Round Heated Shelf.

Safety instructions that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.

Hatco Round Heated Shelves are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.

Important Owner Information........................................i

Introduction ....................................................................i

Important Safety Instructions ......................................1

Specifications................................................................2

Electrical Rating Chart.............................................2

Plug Configurations .................................................2

Dimensions..............................................................3

Model Designation ........................................................4

Model Description.........................................................4

Installation .....................................................................5

Unpacking................................................................5

Location ...................................................................5

Operation .......................................................................6

Maintenance ..................................................................7

General....................................................................7

Cleaning ..................................................................7

Hatco Limited Warranty................................................8

Authorized Parts Distributors .....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Round Heated Shelf in the
spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September ­8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. GRSRM-0505

1

IMPORTANT SAFETY INFORMATION

WARNINGS
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

Heated Shelves are not waterproof. To avoid
electrical shock or personal injury DO NOT
submerge in water. Do not operate if it has
been submerged in water.

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool completely before
performing any maintenance or cleaning.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.

To prevent any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone] or
International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

CAUTIONS
Damage to the countertop material caused by
heat generated from Hatco equipment is not
covered under the Hatco Warranty. Contact
the manufacturer of the base material for
application information.

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).

CAUTIONS
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.

IMPORTANT! Read the following important safety instructions to avoid personal injury
or death, and to avoid damage to the equipment or property.

Form No. GRSRM-0505

2

SPECIFICATIONS

ELECTRICAL RATING CHART

The electrical information in the shaded area pertains to Export Models only.

PLUG CONFIGURATION

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications. (See Figure 1.)

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

NEMA 5-15P

BS-1363 CEE 7/7 Schuko

Figure 1. Plug Configurations

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRSR-15 120 220 1.8 NEMA 5-15P 17 lbs. (8 kg)

220 184 0.8 CEE 7/7 Schuko 17 lbs. (8 kg)

240 220 0.9 BS-1363 17 lbs. (8 kg)

220-230 (CE) 201 0.9 CEE 7/7 Schuko 17 lbs. (8 kg)

230-240 (CE) 220 0.9 BS-1363 17 lbs. (8 kg)

GRSR-17 120 320 2.7 NEMA 5-15P 19 lbs. (9 kg)

220 269 1.2 CEE 7/7 Schuko 19 lbs. (9 kg)

240 320 1.3 BS-1363 19 lbs. (9 kg)

220-230 (CE) 294 1.3 CEE 7/7 Schuko 19 lbs. (9 kg)

230-240 (CE) 320 1.3 BS-1363 19 lbs. (9 kg)

GRSR-19 120 420 3.5 NEMA 5-15P 21 lbs. (10 kg)

220 353 1.6 CEE 7/7 Schuko 21 lbs. (10 kg)

240 420 1.8 BS-1363 21 lbs. (10 kg)

220-230 (CE) 386 1.7 CEE 7/7 Schuko 21 lbs. (10 kg)

230-240 (CE) 420 1.8 BS-1363 21 lbs. (10 kg)

Form No. GRSRM-0505

3

SPECIFICATIONS

Diameter Height Height

Model (A) (B) (C)

GRSR-15 16-3/4" 3-7/8" 2-7/8"

(425 mm) (98 mm) (73 mm)

GRSR-17 18-3/4" 3-7/8" 2-7/8"

(476 mm) (98 mm) (73 mm)

GRSR-19 20-3/4" 3-7/8" 2-7/8"

(527 mm) (98 mm) (73 mm)

DIMENSIONS

Figure 2. Dimensions

A

C

B

Countertop Min. Space Required

Model Cutout (D) Below Countertop (E)

GRSR-15 16-1/8" 5-3/8"

(410 mm) (137 mm)

GRSR-17 18-1/8" 5-3/8"

(460 mm) (137 mm)

GRSR-19 20-1/8" 5-3/8"

(511 mm) (137 mm)

Figure 3. Dimensions

E

D

Countertop

Cutout

Form No. GRSRM-0505

4

MODEL DESIGNATION

MODEL DESCRIPTION

Figure 5. Model GRSR

GR S R - XX

GLO-RAY

SHELF

ROUND

15" (381mm) MAX PAN SIZE
17" (432mm) MAX PAN SIZE

19" (483mm) MAX PAN SIZE

Figure 4. Model Designation

Hatco’s Round Heated Shelves are ideal for holding
hot food at optimum serving temperatures. Warmers
can be used as a countertop or drop-in unit.

These warmers are available in three sizes to hold
standard 15" (381 mm), 17" (432 mm) or 19" (483
mm) pizza pans in position. Each warmer features a
stainless steel top with six powder coated Designer
color sides. These colors include: Black, Navy Blue,
Gray Granite, Hunter Green, Warm Red, White
Granite or the optional stainless steel side.

Each warmer comes equipped with an On/Off
lighted rocker switch, indicator light, adjustable
thermostat and 6’ (1829 mm) power cord with
attached plug.

Form No. GRSRM-0505

5

INSTALLATION

UNPACKING

The Round Heated Shelves are shipped with most
components pre-assembled and ready for
operation. Care should be taken when unpacking
shipping carton to avoid damage to unit and
components enclosed.

WARNING
To prevent any injury or damage to the unit do
not pull unit by power cord.

WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.

1. Remove unit from box.

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in the warranty card.

3. Turn unit upright and position warmer in desired
location.

4. Remove protective paper from all surfaces
before placing into service.

NOTE: If installing as a drop-in unit, refer to
SPECIFICATIONS for countertop opening
dimensions.

LOCATION

NOTE: Unit must be transported in the upright
position.

For proper operation and maximum performance,
locate the Round Heated Shelf in an area where
the ambient air temperature is constant and is
a minimum of 70°F (21°C). Areas which are
susceptible to active air movements or currents
should be avoided, i.e., near exhaust fans or hoods
and air conditioning ducts.

CAUTION
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a minimum
of 70°F (21°C) and a maximum of 85°F (29°C).

WARNING
For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

CAUTION
To avoid any injury or damage locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Form No. GRSRM-0505

6

OPERATION

Figure 6. Controls

WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.

1. Plug unit into an electrical outlet of the correct
voltage, size and plug configuration. See
SPECIFICATIONS for details.

2. Turn the power switch to the ON position. See
Figure 6. Indicator light will turn on when unit is
energized.

3. Allow unit 15-20 minutes to reach operating
temperature.

NOTE: Units are supplied from the factory with
temperature control thermostat set on high. If
temperature needs to be adjusted lower, carefully
remove hole plug and turn thermostat adjustment
screw counterclockwise until desired operating
temperature is reached. See Figure 6.

Hole Plug for Thermostat Adjustment Screw

On/Off Switch

Indicator Light

Form No. GRSRM-0505

7

MAINTENANCE

GENERAL

The Hatco Round Heated Shelves are designed
for maximum durability and performance,
with minimum maintenance.

CLEANING

To preserve the finish of the Round Heated Shelf it
is recommended that the surfaces be wiped daily
with a soft damp cloth. Stubborn stains can be
removed with a mild non-abrasive cleaner.

WARNING
Heated Shelves are not waterproof. To avoid
electrical shock or personal injury DO NOT
submerge in water. Do not operate if it has been
submerged in water.

WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.

CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.

CAUTION
Damage to countertop material caused by heat
generated from Hatco equipment is not covered
under the Hatco warranty. Contact the
manufacturer of the base material for
application information.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone], or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

Form No. GRSRM-0505

8

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND
DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

Form No. GRSRM-0505

9

NOTES

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts & Service Fax [phone] Int’l. Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A. May 2005

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

DELA

WARE

Food Equipment Service
Wilmington 302-996-9363

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Universal Restaurant Services
Miami 305-593-5488

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HA

WAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOW

A

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-9308

KENTUCKY

GCS Service
Louisville 502-367-1788

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MAR

YLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOT

A

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEV

ADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW

YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Bressie Electric Co.
Portland 503-231-7171

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYL

VANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

GCS Service
Pittsburgh 412-787-1970

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

Stove Parts Supply
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-2811

UT

AH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

W

ASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANIT

OBA

Denko Mechanical Ltd.
Winnipeg 204-233-8003

ONT

ARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

Part No. 07.04.271.00 Form No. GRSRM-0505