Hatco GRSM-0705-2 User Manual

GLO-RAY

®

Heated Shelf

GRS, GRSB & GRSBF Series

Installation &

Operating Manual

I&W #07.05.027.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. GRSM-0705

i

CONTENTS

INTRODUCTION

The Hatco Glo-Ray Heated Shelf is designed to
keep prepared foods hot at kitchen work areas,
waitress pick-up stations or customer serving points.

The Glo-Ray Heated Shelf keeps all foods at
optimum serving temperatures without affecting
quality. This warmer has a thermostat controlled
heated base to extend the holding times of most
foods.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Heated Shelf.
We recommend all installation, operating and safety
instructions appearing in this manual be read prior
to installation or operation of your Glo-Ray Heated
Shelf.

Safety instructions that appear in this manual after
a warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.

Glo-Ray Heated Shelves are a product of extensive
research and field testing. The materials used were
selected for maximum durability, attractive
appearance and optimum performance. Every unit
is thoroughly inspected and tested prior to shipment.

Important Owner Information........................................i

Introduction ....................................................................i

Important Safety Information.......................................1

Specifications................................................................2

Plug Configurations.................................................2

Dimensions - GRS Models......................................2

Dimensions - GRSB Models....................................3

Dimensions - GRSBF Models .................................4

Electrical Rating Chart - GRS Models .....................5

Electrical Rating Chart - GRSB Models ..................6

Electrical Rating Chart - GRSBF Models................8

Model Descriptions.....................................................10

GRS Model............................................................10

GRSB & GRSBF Models .......................................10

Installation....................................................................11

GRS Models ..........................................................11

GRSB & GRSBF Models.......................................11

Operation .....................................................................15

Maintenance ................................................................16

General..................................................................16

Cleaning ................................................................16

Accessories.................................................................16

Hatco Limited Warranty..............................................17

Authorized Parts Distributors.....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage and
purchase date of your Glo-Ray®Heated Shelf in the
spaces below. Please have this information available
when contacting Hatco for service assistance.

Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. GRSM-0705

1

IMPORTANT SAFETY INFORMATION

WARNINGS

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool before performing any
maintenance or cleaning.

The Glo-Ray Heated Shelf is not waterproof.
To avoid any injury or damage to the unit DO
NOT submerge or saturate with water. Do not
operate if it has been submerged or saturated
with water.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

To avoid any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

Do not lay unit on the side with the control
panel or damage to the unit could occur.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.

If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690­2966 or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

CAUTIONS

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is a minimum of 70°F
(21°C).

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the shelf or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

The National Sanitation Foundation (NSF)
requires that GRS Series units over 36"
(914 mm) in length or weighing more than
80 lbs. (36 kg) to be either sealed or raised on
the installation surface. If this unit cannot be
sealed at the point of use, 4" (102 mm) legs
are included to allow for proper cleaning
access below unit. See ACCESSORIES for
installation instructions.

CAUTIONS

Damage to non-metallic countertop material
caused by heat generated from Hatco
equipment is not covered under the Hatco
warranty. Recommended for use in metallic
counters. For other surfaces, verify that the
material is suitable for temperature up to
180°F (82°C).

Use of excessive force when tightening
mounting screws may damage unit or
countertop (GRSB & GRSBF units).

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your Glo­Ray Heated Shelf marring its appearance and
making it susceptible to soil accumulation.

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. GRSM-0705

2

SPECIFICATIONS

Figure 1. Plug Configurations

DIMENSIONS - GRS MODELS

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 1.

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

Model Width (A) Depth (B) Height (C)

GRS-18-I 18" (457 mm) 19-1/2" (495 mm) 2-1/4" (57 mm)†
GRS-24-I 24" (610 mm) 19-1/2" (495 mm) 2-1/4" (57 mm)†
GRS-30-I 30" (762 mm) 19-1/2" (495 mm) 2-1/4" (57 mm)†
GRS-36-I 36" (914 mm) 19-1/2" (495 mm) 2-1/4" (57 mm)†
GRS-42-I 42" (1067 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*
GRS-48-I 48" (1219 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*
GRS-54-I 54" (1372 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*
GRS-60-I 60" (1524 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*
GRS-66-I 66" (1676 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*
GRS-72-I 72" (1829 mm) 19-1/2" (495 mm) 5-1/4" (133 mm)*

A

B

C

Note: All models listed are based

on 19-1/2" (495 mm) depth.
Additional depths available:
6" (152 mm), 7-3/4" (197 mm),
9-3/4" (248 mm), 12" (305 mm),
13-3/4" (349 mm), 15-1/2" (394 mm),
15-3/4" (400 mm), 17-1/2" (445 mm),
21-1/2" (546 mm), 23-1/2" (597 mm)
and 25-1/2" (648 mm).

CEE 7/7 Schuko

NEMA 5-15P

BS-1363

NEMA 6-15P

NEMA 5-20P

† Height includes 1" (25 mm) legs.

* Height includes 4" (102 mm) legs.

Form No. GRSM-0705

3

SPECIFICATIONS

Model Width (A) Width (B) Width (C) Depth (D) Depth (E) Height (F) Height (G)

GRSB-24-F 25-1/2" (648 mm) 24" (610 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-24-I 25-1/2" (648 mm) 24" (610 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-24-O 25-1/2" (648 mm) 24" (610 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-30-F 31-1/2" (800 mm) 30" (762 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-30-I 31-1/2" (800 mm) 30" (762 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-30-O 31-1/2" (800 mm) 30" (762 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-36-F 37-1/2" (953 mm) 36" (914 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-36-I 37-1/2" (953 mm) 36" (914 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-36-O 37-1/2" (953 mm) 36" (914 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-42-F 43-1/2" (1105 mm) 42" (1067 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-42-I 43-1/2" (1105 mm) 42" (1067 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-42-O 43-1/2" (1105 mm) 42" (1067 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-48-F 49-1/2" (1257 mm) 48" (1219 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-48-I 49-1/2" (1257 mm) 48" (1219 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-48-O 49-1/2" (1257 mm) 48" (1219 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-54-I 55-1/2" (1410 mm) 54" (1372 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-60-F 61-1/2" (1562 mm) 60" (1524 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-60-I 61-1/2" (1562 mm) 60" (1524 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-60-O 61-1/2" (1562 mm) 60" (1524 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-66-I 67-1/2" (1715 mm) 66" (1676 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-72-F 73-1/2" (1867 mm) 72" (1829 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-72-I 73-1/2" (1867 mm) 72" (1829 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)
GRSB-72-O 73-1/2" (1867 mm) 72" (1829 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-7/8" (73 mm) 2-1/32" (52 mm)

B

C

G

D

E

F

A

DIMENSIONS - GRSB MODELS

Form No. GRSM-0705

4

SPECIFICATIONS

Model Width (A) Width (B) Width (C) Depth (D) Depth (E) Height (F) Height (G)

GRSBF-18-F 19-1/2" (495 mm) 18-3/32" (460 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-24-F 25-1/2" (648 mm) 24-3/32" (612 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-24-I 25-1/2" (648 mm) 24-3/32" (612 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-24-S 25-1/2" (648 mm) 24-3/32" (612 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-24-O 25-1/2" (648 mm) 24-3/32" (612 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-30-F 31-1/2" (800 mm) 30-3/32" (764 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-30-I 31-1/2" (800 mm) 30-3/32" (764 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-30-O 31-1/2" (800 mm) 30-3/32" (764 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-36-F 37-1/2" (953 mm) 36-3/32" (917 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-36-I 37-1/2" (953 mm) 36-3/32" (917 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-36-S 37-1/2" (953 mm) 36-3/32" (917 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-36-O 37-1/2" (953 mm) 36-3/32" (917 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-42-F 43-1/2" (1105 mm) 42-3/32" (1069 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-42-I 43-1/2" (1105 mm) 42-3/32" (1069 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-42-S 43-1/2" (1105 mm) 42-3/32" (1069 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-42-O 43-1/2" (1105 mm) 42-3/32" (1069 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-48-F 49-1/2" (1257 mm) 48-3/32" (1222 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-48-I 49-1/2" (1257 mm) 48-3/32" (1222 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-48-S 49-1/2" (1257 mm) 48-3/32" (1222 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-48-O 49-1/2" (1257 mm) 48-3/32" (1222 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-60-F 61-1/2" (1562 mm) 60-3/32" (1526 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-60-I 61-1/2" (1562 mm) 60-3/32" (1526 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-60-S 61-1/2" (1562 mm) 60-3/32" (1526 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-60-O 61-1/2" (1562 mm) 60-3/32" (1526 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-72-F 73-1/2" (1867 mm) 72-3/32" (1831 mm) 7-1/16" (179 mm) 15-1/2" (394 mm) 17" (432 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-72-I 73-1/2" (1867 mm) 72-3/32" (1831 mm) 7-1/16" (179 mm) 19-1/2" (495 mm) 21" (533 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-72-S 73-1/2" (1867 mm) 72-3/32" (1831 mm) 7-1/16" (179 mm) 24" (610 mm) 25-1/2" (648 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)
GRSBF-72-O 73-1/2" (1867 mm) 72-3/32" (1831 mm) 7-1/16" (179 mm) 30" (762 mm) 31-1/2" (800 mm) 2-1/4" (57 mm) 2-1/32" (52 mm)

B

C

G

F

A

DIMENSIONS - GRSBF MODELS

D

E