Hatco GR Series, GRH Series, GRA Series, GRAH Series, GRAL Series Operation Manual

...

Download

Page 1

GLO-RAY

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

PARTS&SERVICE ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

CAUTION-HOT

GLO-RAY

Foodwarmer

HATCOCO

RPMI

LWAUKEEW

IUSA

OFF

PAR

TS&SER

VIC

ASSISTANCE

WWW

TCO

COR

800

-55

8-0607

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

PARTS&SERVICE ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

Infrared Strip Heaters

GR, GRH, GRA, GRAH, GRAL,

GRAHL, GRN, and GRNH Series

Installation and Operating Manual

I&W #07.05.183.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Page 2

CONTENTS

NOTICE

CAUTION

WARNING

Important Owner Information...............................i

Introduction...........................................................i

Important Safety Information..............................1

Model Designations .............................................2

Model Descriptions..............................................3

Specifications.......................................................4

Electrical Rating Charts...................................4

Dimensions....................................................10

Installation...........................................................11

General..........................................................11

Mounting Height Requirements.....................12

Assembly.......................................................12

Portable Surface Mount ................................12

Minimum Clearance Requirements...............14

Permanent Surface Mount ............................15

Undershelf Mounting .....................................16

Ceiling Mounting ...........................................17

Electrical Wiring Hook-Up .............................18

Operation............................................................19

Maintenance .......................................................20

Cleaning........................................................20

Display Light Bulb Replacement...................20

Accessories........................................................21

Troubleshooting Guide......................................22

Hatco Limited Warranty.....................................24

Authorized Parts Distributors...........Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (identification decal located on the underside of the unit), voltage, and purchase date of your strip heater in the spaces below. Please have this information available when calling Hatco for service assistance.

Model No. ________________________________ Serial No. ________________________________ Voltage __________________________________ Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m. Hours: Central Standard Time

Telephone: (800) 558-0607; (414) 671-6350 Fax: (800) 690-2966 (Parts and Service)

(Summer Hours: June to September – 8:00 a.m. to 5:00 p.m. C.S.T. Monday through Thursday 8:00 a.m. to 2:30 p.m. C.S.T. Friday)

(414) 671-3976 (International)

24 Hour 7 Day Parts and Service

Assistance available in the United States and Canada by calling (800) 558-0607.

INTRODUCTION

Hatco Glo-Ray®Strip Heaters ensure maximum food holding and minimize the risk of food-borne illness. Optimum safety and quality is the result of food held at the proper serving temperatures, using Glo-Ray’s pre-focused heat patterns. The pre-focused heat pattern prevents foods frombeing over-cooked in the middle and cooling off around the edges by concentratinghighertemperaturesto the outer edges of holding surfaces where heat loss is the greatest. Utilizing specially designed reflectors to direct the heat from the element, Glo-Ray Strip Heaters safely maintain peak serving temperatures longer without cooking the food beyond the point of excellence.

Glo-Ray Strip Heaters are available from the factory withor without shatter-resistantincandescentlightsto illuminate the warming area. These bulbs have a special coating that guards against injury and food contamination in the event of breakage.

Glo-Ray Strip Heaters are a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance,and optimumperformance.Every unit is inspected and tested thoroughly prior to shipment.

Additional information can be found by visiting our web site at www.hatcocorp.com.

This manual provides the installation, safety, and operating instructions for Glo-Ray Strip Heaters. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the Strip Heaters.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Form No. GRM-0508

Page 3

IMPORTANT SAFETY INFORMATION

WARNING

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• For hard-wired units, all electrical connections must be in accordance with local electrical codes and any other applicable codes. Connections should be made by a qualified, licensed electrician.

• Units equipped with a cord and plug supplied by Hatco must be plugged into a properly grounded electrical outlet of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical outlet.

• Unplug the power cord or turn the power OFF at the fused disconnect switch/circuit breaker and allow the unit to cool before performing any maintenance or cleaning.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Locate the unit the correct distance from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur. Refer to specific installation and mounting information in this manual for proper clearances.

• Make sure to follow the installation information listed below for specific strip heaters. If safe distances are not maintained, discoloration or combustion could occur.

a. Do not install standard wattage strip

heaters (GR, GRA, GRN, GRAL Series) less than 10″ (254 mm) above combustible surfaces.

b. Do not install high wattage strip heaters

(GRH, GRAH, GRNH, GRAHL Series) less than 13-1/2″ (343 mm) above combustible surfaces.

c. Do not install dual strip heaters (GRA-

XXD, GRAH-XXD, GRAL-XXD, and GRAHLXXD Series) above combustible surfaces.

e. Install all single strip heaters with a

minimum distance of 3″ (76 mm) from a combustible wall or adjacent surface.

• Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

Use only light bulbs that meet or exceed (National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially coated could result in personal injury and/or food contamination.

For installation with chains, make sure the chains have sufficient strength and are securely fastened to both the unit and the mounting location. Poorly installed chains may cause the unit to loosen and fall. Do not place anything on top of units installed with chains.

Form No. GRM-0508

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

Page 4

IMPORTANT SAFETY INFORMATION

CAUTION

NOTICE

G R A H L - 24 D

Glo-Ray

Housing Type A = Aluminum

N = Narrow Powder-Coated Steel

No Character = Stainless Steel Housing

Incandescent Light

Dual Elements

Width (in inches)

High Wattage

BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Strip heaters equipped with incandescent lights that require a circuit breaker larger than 20 amps for the heat element must have a separate circuit breaker for the incandescent lights that is 20 amps or less.

To ensure safe and proper operation, refer to the Clearance Requirements listed in the Installation section of this manual.

Installation of two or more separate units with less than 3″ (76 mm) between housings may result in premature failure of component parts. Failure to provide proper spacing may result in heat damage to electrical components.

To prevent unit failure, do not add a decorative soffit to hide a pass-through mounted strip heater.

To prevent premature failure of components due to excessive heat, remote mounted control boxes must be installed outside the strip heater heat zone.

Heat damage to countertop material such as Corian®and similar products (other than stainless steel) is not covered under the Hatco warranty. Contact the manufacturer of the base material for temperature limits and application information before installing the unit.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to dirt accumulation.

MODEL DESIGNATION

Figure 1. Model Designation

Form No. GRM-0508

Page 5

Hatco Glo-Ray®Infrared Strip Heaters keep hot

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

PARTS&SERVICE ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

PARTS&SERVICE

ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

PARTS&SERVICE

ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

foods at optimum serving temperatures longer. Foods do not dry out or become discolored; even the most delicate dishes hold that “just-prepared” look. The Glo-Ray pre-focused heat pattern directs heat from a tubular element to bathe the entire holding surface.

Glo-Ray strip heaters can be ordered in standard or high wattage configurations, aluminum housings in lengths of 18″ (457 mm) to 144″ (3658 mm), stainless steel housings in lengths of 24″ (610 mm) to 96″ (2438 mm), or narrow design housings in lengths of 18″ (457 mm) to 72″ (1829 mm).

Glo-Ray dual models allow for side-by-side mounting of two or more strip heaters to provide a wider holding area (dual models are constructed with a required 3″ [76 mm] or 6″ [152 mm] spacer between heating elements).

MODEL DESCRIPTIONS

Figure 2. GRA-24 Model

All strip heaters have several mounting options and switch locations. Optional infinite control switches, remote control enclosures, incandescent lighting, and sneeze guards are available.

GR-XX: Stainless steel housing,

standard wattage

GRH-XX: Stainless steel housing, high wattage GRN-XX: Narrow design, powder-coated

steel housing, standard wattage

GRNH-XX: Narrow design, powder-coated

steel housing, high wattage

NOTE: Stainless steel and narrow design strip

heaters are not available with lights, sneeze guards, or as dual units.

GRA-XX: Aluminum housing, standard wattage GRAH-XX: Aluminum housing, high wattage GRAL-XX: Aluminum housing, standardwattage,

incandescent light

GRAHL-XX: Aluminum housing, high wattage,

incandescent light

GRA-XXD: Aluminum housing, standard wattage,

dual

Figure 3. GRAHL-24 Model

Figure 4. GRA-24D Model

Figure 5. GRN-24 Model

GRAH-XXD: Aluminum housing, high wattage,

dual

GRAL-XXD: Aluminumhousing, standard wattage,

incandescent light, dual

GRAHL-XXD: Aluminum housing, high wattage,

incandescent light, dual

NOTE: Incandescent lights and sneeze guards are

not available for retrofit.

Form No. GRM-0508

Page 6

SPECIFICATIONS

Electrical Rating Chart — GR Models

Model GR-18

Voltage 120 208 240 100 200 220 240 Amps 2.1 1.2 1.0 2.5 1.3 1.1 1.0

Model GR-24

Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GR-36

Voltage 120 208 240 100 200 220 240 Amps 4.8 2.8 2.4 5.8 2.9 2.6 2.4

Model GR-48

Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GR-60

Voltage 120 208 240 100 200 220 240 Amps 8.8 5.0 4.4 10.5 5.3 4.8 4.4

Model GR-72

Voltage 120 208 240 100 200 220 240 Amps 10.6 6.1 5.3 12.8 6.4 5.8 5.3

Model GR-96

Voltage 120 208 240 100 200 220 240 Amps 14.4 8.3 7.2 17.3 8.6 7.8 7.2

Watts: 250 Shipping Weight: 7 lbs. (3 kg)



Watts: 350 Shipping Weight: 7 lbs. (3 kg)



Watts: 575 Shipping Weight: 10 lbs. (4.5 kg)



Watts: 800 Shipping Weight: 12 lbs. (5 kg)



Watts: 1050 Shipping Weight: 15 lbs. (7 kg)



Watts: 1275 Shipping Weight: 19 lbs. (9 kg)



Watts: 1725 Shipping Weight: 24 lbs. (11 kg)



Electrical Rating Chart — GRH Models

Model GRH-18

Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GRH-24

Voltage 120 208 240 100 200 220 240 Amps 4.2 2.4 2.1 5.0 2.5 2.3 2.1

Model GRH-36

Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GRH-48

Voltage 120 208 240 100 200 220 240 Amps 9.2 5.3 4.6 11.0 5.5 5.0 4.6

Model GRH-60

Voltage 120 208 240 100 200 220 240 Amps 11.7 6.7 5.8 14.0 7.0 6.4 5.8

Model GRH-72

Voltage 120 208 240 100 200 220 240 Amps 14.4 8.3 7.2 17.3 8.6 7.8 7.2

Model GRH-96

Voltage 120 208 240 100 200 220 240 Amps --- 11.5 10.0 --- 12.0 10.9 10.0

Watts: 350 Shipping Weight: 7 lbs. (3 kg)

Watts: 500 Shipping Weight: 7 lbs. (3 kg)

Watts: 800 Shipping Weight: 10 lbs. (4.5 kg)

Watts: 1100 Shipping Weight: 12 lbs. (5 kg)

Watts: 1400 Shipping Weight: 15 lbs. (7 kg)

Watts: 1725 Shipping Weight: 19 lbs. (9 kg)

Watts: 2400 Shipping Weight: 24 lbs. (11 kg)

The shaded areas contain electrical information for Export models only.

* Not available in 100 or 120 volts.



CE approved units for 220-230 volt utilize a 220 volt heating system; 230-240 CE units utilize a 240 volt heating system.



Form No. GRM-0508

Page 7

SPECIFICATIONS

Electrical Rating Chart — GRA Models Electrical Rating Chart — GRAH Models

Model GRA-18

Voltage 120 208 240 100 200 220 240 Amps 2.1 1.2 1.0 2.5 1.3 1.1 1.0

Model GRA-24

Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GRA-30

Voltage 120 208 240 100 200 220 240 Amps 3.8 2.2 1.9 4.5 2.3 2.1 1.9

Model GRA-36

Voltage 120 208 240 100 200 220 240 Amps 4.8 2.8 2.4 5.8 2.9 2.6 2.4

Model GRA-42

Voltage 120 208 240 100 200 220 240 Amps 5.6 3.2 2.8 6.8 3.4 3.1 2.8

Model GRA-48

Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GRA-54

Voltage 120 208 240 100 200 220 240 Amps 7.7 4.4 3.9 9.3 4.6 4.2 3.9

Model GRA-60

Voltage 120 208 240 100 200 220 240 Amps 8.8 5.0 4.4 10.5 5.3 4.8 4.4

Model GRA-66

Voltage 120 208 240 100 200 220 240 Amps 9.7 5.6 4.8 11.6 5.8 5.3 4.8

Model GRA-72

Voltage 120 208 240 100 200 220 240 Amps 10.6 6.1 5.3 12.8 6.4 5.8 5.3

Model GRA-84

Voltage 120 208 240 100 200 220 240 Amps 12.5 7.2 6.3 15.0 7.5 6.8 6.3

Model GRA-96

Voltage 120 208 240 100 200 220 240 Amps 14.4 8.3 7.2 17.3 8.6 7.8 7.2

Model GRA-108

Voltage 120 208 240 100 200 220 240 Amps 15.4 8.9 7.7 18.5 9.3 8.4 7.7

Model GRA-120

Voltage 120 208 240 100 200 220 240 Amps --- 10.1 8.8 --- 10.5 9.5 8.8

Model GRA-132

Voltage 120 208 240 100 200 220 240 Amps --- 11.2 9.7 --- 11.6 10.5 9.7

Model GRA-144

Voltage 120 208 240 100 200 220 240 Amps --- 12.3 10.6 --- 12.8 11.6 10.6

Watts: 250 Shipping Weight: 6 lbs. (3 kg)

Watts: 350 Shipping Weight: 7 lbs. (3 kg)

Watts: 450 Shipping Weight: 8 lbs. (4 kg)

Watts: 575 Shipping Weight: 9 lbs. (4 kg)

Watts: 675 Shipping Weight: 10 lbs. (5 kg)

Watts: 800 Shipping Weight: 11 lbs. (5 kg)

Watts: 925 Shipping Weight: 13 lbs. (6 kg)

Watts: 1050 Shipping Weight: 14 lbs. (6 kg)

Watts: 1160 Shipping Weight: 16 lbs. (7 kg)



Watts: 1275 Shipping Weight: 17 lbs. (8 kg)



Watts: 1500 Shipping Weight: 19 lbs. (9 kg)

•



Watts: 1725 Shipping Weight: 21 lbs. (10 kg)

•

Watts: 1850 Shipping Weight: 23 lbs. (10 kg)

†

Watts: 2100 Shipping Weight: 26 lbs. (12 kg)

†*

Watts: 2320 Shipping Weight: 30 lbs. (14 kg)

†*

Watts: 2550 Shipping Weight: 33 lbs. (15 kg)

†*



Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GRAH-24

Model GRAH-18



Voltage 120 208 240 100 200 220 240 Amps 4.2 2.4 2.1 5.0 2.5 2.3 2.1

Model GRAH-30



Voltage 120 208 240 100 200 220 240 Amps 5.5 3.2 2.8 6.6 3.3 3.0 2.8

Model GRAH-36



Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GRAH-42



Voltage 120 208 240 100 200 220 240 Amps 7.9 4.6 4.0 9.5 4.8 4.3 4.0

Model GRAH-48



Voltage 120 208 240 100 200 220 240 Amps 9.2 5.3 4.6 11.0 5.5 5.0 4.6

Model GRAH-54



Voltage 120 208 240 100 200 220 240 Amps 10.4 6.0 5.2 12.5 6.3 5.7 5.2

Model GRAH-60



Voltage 120 208 240 100 200 220 240 Amps 11.7 6.7 5.8 14.0 7.0 6.4 5.8

Model GRAH-66



Voltage 120 208 240 100 200 220 240 Amps 13.0 7.5 6.5 15.6 7.8 7.1 6.5

Model GRAH-72



Voltage 120 208 240 100 200 220 240 Amps 14.4 8.3 7.2 17.3 8.6 7.8 7.2

Model GRAH-84



Voltage 120 208 240 100 200 220 240 Amps 17.1 9.9 8.5 20.5 10.3 9.3 8.5

Model GRAH-96



Voltage 120 208 240 100 200 220 240 Amps 20.0 11.5 10.0 24.0 12.0 10.9 10.0

Model GRAH-108

Voltage 120 208 240 100 200 220 240 Amps 20.8 12.0 10.4 25.0 12.5 11.4 10.4

Model GRAH-120

Voltage 120 208 240 100 200 220 240 Amps --- 13.5 11.7 --- 14.0 12.7 11.7

Model GRAH-132

Voltage 120 208 240 100 200 220 240 Amps --- 15.0 13.0 --- 15.6 14.2 13.0

Model GRAH-144

Voltage 120 208 240 100 200 220 240 Amps --- 16.6 14.4 --- 17.3 15.7 14.4

Watts: 350 Shipping Weight: 6 lbs. (3 kg)

Watts: 500 Shipping Weight: 7 lbs. (3 kg)

Watts: 660 Shipping Weight: 8 lbs. (4 kg)

Watts: 800 Shipping Weight: 9 lbs. (4 kg)

Watts: 950 Shipping Weight: 10 lbs. (5 kg)

Watts: 1100 Shipping Weight: 11 lbs. (5 kg)

Watts: 1250 Shipping Weight: 13 lbs. (6 kg)

Watts: 1400 Shipping Weight: 14 lbs. (6 kg)

Watts: 1560 Shipping Weight: 16 lbs. (7 kg)

Watts: 1725 Shipping Weight: 17 lbs. (8 kg)



Watts: 2050 Shipping Weight: 19 lbs. (9 kg)

•



Watts: 2400 Shipping Weight: 21 lbs. (10 kg)

•

Watts: 2500 Shipping Weight: 23 lbs. (10 kg)

•†

Watts: 2800 Shipping Weight: 26 lbs. (12 kg)

•†*

Watts: 3120 Shipping Weight: 30 lbs. (14 kg)

†*

Watts: 3450 Shipping Weight: 33 lbs. (15 kg)

†*



The shaded areas contain electrical information for Export models only.

• 100 and 120 volt models with infinite switch require tandem (end-to-end) elements, consult factory for applications.



100 and 120 volt models may require additional switches, consult factory for applications.

† Glo-Ray models 108″ through 144″ and 120 volt models of GRA-84 and GRA-96 contain tandem (end-to-end)

elements that may be individually controlled.

* Not available in 100 or 120 volts.



CE approved units for 220-230 volt utilize a 220 volt heating system; 230-240 CE units utilize a 240 volt heating system.

Form No. GRM-0508

Page 8

SPECIFICATIONS

Electrical Rating Chart — GRAL Models

Model GRAL-18

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 3.1 2.2 2.0 3.7 2.5 1.7 1.5

Model GRAL-24

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 3.9 2.7 2.5 4.7 3.0 2.1 2.0

Model GRAL-30

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 4.8 3.2 2.9 5.7 3.5 2.6 2.4

Model GRAL-36

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 6.3 4.3 3.9 7.6 4.7 3.4 3.1

Model GRAL-42

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 7.1 4.7 4.3 8.6 5.2 3.9 3.6

Model GRAL-48

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 8.7 5.8 5.3 10.4 6.4 4.7 4.3

Model GRAL-54

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 9.7 6.4 5.9 11.7 7.0 5.3 4.9

Model GRAL-60

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 11.3 7.5 6.9 13.5 8.3 6.1 5.6

Model GRAL-66

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 12.2 8.1 7.3 14.6 8.8 6.6 6.1

Model GRAL-72

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 13.6 9.1 8.3 16.4 10.0 7.4 6.8

Model GRAL-84

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 16.0 10.7 9.8 19.2 11.7 8.7 8.0

Model GRAL-96

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 18.4 12.3 11.2 22.1 13.4 10.0 9.2

Model GRAL-108

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 19.9 13.4 12.2 23.9 14.7 10.9 10.0

Model GRAL-120

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 15.1 13.8 --- 16.5 12.3 11.3

Model GRAL-132

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 16.7 15.2 --- 18.2 13.5 12.4

Model GRAL-144

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 18.3 16.6 --- 20.0 14.9 13.6

Watts: 370 Shipping Weight: 9 lbs. (4 kg)

Watts: 470 Shipping Weight: 10 lbs. (5 kg)

Watts: 570 Shipping Weight: 11 lbs. (5 kg)

Watts: 755 Shipping Weight: 13 lbs. (6 kg)

Watts: 855 Shipping Weight: 15 lbs. (7 kg)

Watts: 1040 Shipping Weight: 17 lbs. (8 kg)

Watts: 1165 Shipping Weight: 19 lbs. (9 kg)

Watts: 1350 Shipping Weight: 21 lbs. (10 kg)

Watts: 1460 Shipping Weight: 22 lbs. (10 kg)

Watts: 1635 Shipping Weight: 24 lbs. (11 kg)



Watts: 1920 Shipping Weight: 28 lbs. (13 kg)

•



Watts: 2205 Shipping Weight: 32 lbs. (15 kg)

•

Watts: 2390 Shipping Weight: 36 lbs. (16 kg)

†

Watts: 2700 Shipping Weight: 40 lbs. (18 kg)

†*

Watts: 2980 Shipping Weight: 44 lbs. (20 kg)

†*

Watts: 3270 Shipping Weight: 48 lbs. (22 kg)

†*



Electrical Rating Chart — GRAHL Models

Model GRAHL-18

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 3.9 2.7 2.5 4.7 3.0 2.1 2.0

Model GRAHL-24

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 5.2 3.4 3.1 6.2 3.7 2.8 2.6

Model GRAHL-30

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 6.5 4.2 3.8 7.8 4.5 3.5 3.3

Model GRAHL-36

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 8.2 5.3 4.8 9.8 5.8 4.5 4.1

Model GRAHL-42

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 9.4 6.1 5.5 11.3 6.6 5.1 4.7

Model GRAHL-48

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 11.2 7.3 6.6 13.4 7.9 6.1 5.6

Model GRAHL-54

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 12.4 8.0 7.2 14.9 8.7 6.8 6.2

Model GRAHL-60

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 14.2 9.2 8.3 17.0 10.0 7.7 7.1

Model GRAHL-66

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 15.5 10.0 9.0 18.6 10.8 8.5 7.8

Model GRAHL-72

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 17.4 11.3 10.2 20.9 12.2 9.5 8.7

Model GRAHL-84

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 20.6 13.4 12.0 24.7 14.5 11.2 10.3

Model GRAHL-96

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 24.0 15.5 14.0 28.8 16.8 13.1 12.0

Model GRAHL-108

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 25.3 16.5 14.9 30.4 17.9 13.8 12.7

Model GRAHL-120

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 18.5 16.7 --- 20.0 15.5 14.2

Model GRAHL-132

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 20.5 18.5 --- 22.2 17.2 15.8

Model GRAHL-144

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 22.6 20.4 --- 24.5 19.0 17.4

Watts: 470 Shipping Weight: 9 lbs. (4 kg)

Watts: 620 Shipping Weight: 10 lbs. (5 kg)

Watts: 780 Shipping Weight: 11 lbs. (5 kg)

Watts: 980 Shipping Weight: 13 lbs. (6 kg)

Watts: 1130 Shipping Weight: 15 lbs. (7 kg)

Watts: 1340 Shipping Weight: 17 lbs. (8 kg)

Watts: 1490 Shipping Weight: 19 lbs. (9 kg)

Watts: 1700 Shipping Weight: 21 lbs. (10 kg)



Watts: 1860 Shipping Weight: 22 lbs. (10 kg)

•



Watts: 2085 Shipping Weight: 24 lbs. (11 kg)

•



Watts: 2470 Shipping Weight: 28 lbs. (13 kg)

•



Watts: 2880 Shipping Weight: 32 lbs. (15 kg)

•

Watts: 3040 Shipping Weight: 36 lbs. (16 kg)

†

Watts: 3400 Shipping Weight: 40 lbs. (18 kg)

†*

Watts: 3780 Shipping Weight: 44 lbs. (20 kg)

†*

Watts: 4170 Shipping Weight: 48 lbs. (22 kg)

†*



The shaded areas contain electrical information for Export models only.

• 100 and 120 volt models with infinite switch may require tandem (end-to-end) elements, consult factory for applications.



100 and 120 volt models may require additional switches, consult factory for applications.

† Glo-Ray models 108″ through 144″ and 120 volt models of GRAL-84 and GRAL-96 contain tandem (end-to-end)

elements that may be individually controlled.

* Not available in 100 or 120 volts.



CE approved units for 220-230 volt utilize a 220 volt heating system; 230-240 CE units utilize a 240 volt heating system.

NOTE: GRAL & GRAHL Models that have multiple voltages listed, such

as 120/208, 120/240 or 100/200, have multiple circuits. For example a 120/208 volt unit utilizes 120 volts for light circuit and 208 volts for the heat circuit(s). Consult Electrical Diagram supplied with the unit for specific information.

CAUTION! Strip heaters equipped with incandescent lights that require a circuit breaker larger than 20 amps for the heat element must have a separate circuit breaker for the incandescent lights that is 20 amps or less.

Form No. GRM-0508

Page 9

SPECIFICATIONS

Electrical Rating Chart —

GRA-XXD Models

Model GRA-18D

Voltage 120 208 240 100 200 220 240 Amps 4.2 2.4 2.1 5.0 2.5 2.3 2.1

Model GRA-24D

Voltage 120 208 240 100 200 220 240 Amps 5.8 3.4 2.9 7.0 3.5 3.2 2.9

Model GRA-30D

Voltage 120 208 240 100 200 220 240 Amps 7.5 4.3 3.8 9.0 4.5 4.1 3.8

Model GRA-36D

Voltage 120 208 240 100 200 220 240 Amps 9.6 5.5 4.8 11.5 5.8 5.2 4.8

Model GRA-42D

Voltage 120 208 240 100 200 220 240 Amps 11.3 6.5 5.6 13.5 6.8 6.1 5.6

Model GRA-48D

Voltage 120 208 240 100 200 220 240 Amps 13.3 7.7 6.7 16.0 8.0 7.3 6.7

Model GRA-54D

Voltage 120 208 240 100 200 220 240 Amps 15.4 8.9 7.7 18.5 9.3 8.4 7.7

Model GRA-60D

Voltage 120 208 240 100 200 220 240 Amps 17.5 10.1 8.8 21.0 10.5 9.5 8.8

Model GRA-66D

Voltage 120 208 240 100 200 220 240 Amps 19.3 11.2 9.7 23.2 11.6 10.5 9.7

Model GRA-72D

Voltage 120 208 240 100 200 220 240 Amps 21.3 12.3 10.6 25.5 12.8 11.6 10.6

Model GRA-84D

Voltage 120 208 240 100 200 220 240 Amps 25.0 14.4 12.5 30.0 15.0 13.6 12.5

Model GRA-96D

Voltage 120 208 240 100 200 220 240 Amps 28.8 16.6 14.4 34.5 17.3 15.7 14.4

Model GRA-108D

Voltage 120 208 240 100 200 220 240 Amps 30.8 17.8 15.4 37.0 18.5 16.8 15.4

Model GRA-120D

Voltage 120 208 240 100 200 220 240 Amps --- 20.2 17.5 --- 21.0 19.1 17.5

Model GRA-132D

Voltage 120 208 240 100 200 220 240 Amps --- 22.3 19.3 --- 23.2 21.1 19.3

Model GRA-144D

Voltage 120 208 240 100 200 220 240 Amps --- 24.5 21.3 --- 25.5 23.2 21.3

Watts: 500 Shipping Weight: 14 lbs. (6 kg)

Watts: 700 Shipping Weight: 16 lbs. (7 kg)

Watts: 900 Shipping Weight: 18 lbs. (8 kg)



Watts: 1150 Shipping Weight: 21 lbs. (10 kg)



Watts: 1350 Shipping Weight: 24 lbs. (11 kg)



Watts: 1600 Shipping Weight: 27 lbs. (12 kg)



Watts: 1850 Shipping Weight: 30 lbs. (14 kg)



Watts: 2100 Shipping Weight: 34 lbs. (15 kg)



Watts: 2320 Shipping Weight: 37 lbs. (17 kg)

•



Watts: 2550 Shipping Weight: 41 lbs. (19 kg)

•



Watts: 3000 Shipping Weight: 44 lbs. (20 kg)

†



Watts: 3450 Shipping Weight: 52 lbs. (24 kg)

†



Watts: 3700 Shipping Weight: 59 lbs. (27 kg)

†

Watts: 4200 Shipping Weight: 66 lbs. (30 kg)

†*

Watts: 4640 Shipping Weight: 73 lbs. (33 kg)

†*

Watts: 5100 Shipping Weight: 80 lbs. (36 kg)

†*



Electrical Rating Chart —

GRAH-XXD Models



Voltage 120 208 240 100 200 220 240 Amps 5.8 3.4 2.9 7.0 3.5 3.2 2.9

Model GRAH-24D

Model GRAH-18D



Voltage 120 208 240 100 200 220 240 Amps 8.3 4.8 4.2 10.0 5.0 4.5 4.2

Model GRAH-30D



Voltage 120 208 240 100 200 220 240 Amps 11.0 6.3 5.5 13.2 6.6 6.0 5.5

Model GRAH-36D



Voltage 120 208 240 100 200 220 240 Amps 13.3 7.7 6.7 16.0 8.0 7.3 6.7

Model GRAH-42D



Voltage 120 208 240 100 200 220 240 Amps 15.8 9.1 7.9 19.0 9.5 8.6 7.9

Model GRAH-48D



Voltage 120 208 240 100 200 220 240 Amps 18.3 10.6 9.2 22.0 11.0 10.0 9.2

Model GRAH-54D



Voltage 120 208 240 100 200 220 240 Amps 20.8 12.0 10.4 25.0 12.5 11.4 10.4

Model GRAH-60D



Voltage 120 208 240 100 200 220 240 Amps 23.3 13.5 11.7 28.0 14.0 12.7 11.7

Model GRAH-66D



Voltage 120 208 240 100 200 220 240 Amps 26.0 15.0 13.0 31.2 15.6 14.2 13.0

Model GRAH-72D



Voltage 120 208 240 100 200 220 240 Amps 28.8 16.6 14.4 34.5 17.3 15.7 14.4

Model GRAH-84D



Voltage 120 208 240 100 200 220 240 Amps 34.2 19.7 17.1 41.0 20.5 18.6 17.1

Model GRAH-96D



Voltage 120 208 240 100 200 220 240 Amps 40.0 23.1 20.0 48.0 24.0 21.8 20.0

Model GRAH-108D

Voltage 120 208 240 100 200 220 240 Amps 41.7 24.0 20.8 50.0 25.0 22.7 20.8

Model GRAH-120D

Voltage 120 208 240 100 200 220 240 Amps --- 26.9 23.3 --- 28.0 25.5 23.3

Model GRAH-132D

Voltage 120 208 240 100 200 220 240 Amps --- 30.0 26.0 --- 31.2 28.4 26.0

Model GRAH-144D

Voltage 120 208 240 100 200 220 240 Amps --- 33.2 28.8 --- 34.5 31.4 28.8

Watts: 700 Shipping Weight: 14 lbs. (6 kg)

Watts: 1000 Shipping Weight: 16 lbs. (7 kg)

Watts: 1320 Shipping Weight: 18 lbs. (8 kg)



Watts: 1600 Shipping Weight: 21 lbs. (10 kg)



Watts: 1900 Shipping Weight: 24 lbs. (11 kg)



Watts: 2200 Shipping Weight: 27 lbs. (12 kg)



Watts: 2500 Shipping Weight: 30 lbs. (14 kg)



Watts: 2800 Shipping Weight: 34 lbs. (15 kg)



Watts: 3120 Shipping Weight: 37 lbs. (17 kg)

•



Watts: 3450 Shipping Weight: 41 lbs. (19 kg)

•



Watts: 4100 Shipping Weight: 44 lbs. (20 kg)

†



Watts: 4800 Shipping Weight: 52 lbs. (24 kg)

†



Watts: 5000 Shipping Weight: 59 lbs. (27 kg)

†

Watts: 5600 Shipping Weight: 66 lbs. (30 kg)

†*

Watts: 6240 Shipping Weight: 73 lbs. (33 kg)

†*

Watts: 6900 Shipping Weight: 80 lbs. (36 kg)

†*



The shaded areas contain electrical information for Export models only.

• 100 and 120 volt models with infinite switch may require tandem (end-to-end) elements, consult factory for applications.



100 and 120 volt models may require additional switches, consult factory for applications.

† Glo-Ray models 108″ through 144″ and 120 volt models of GRA-84D and GRA-96D contain tandem (end-to-end) elements that may

be individually controlled.

* Not available in 100 or 120 volts.

Form No. GRM-0508

Page 10

SPECIFICATIONS

Electrical Rating Chart —

GRAL-XXD Models

Model GRAL-18D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 5.2 3.4 3.1 6.2 3.7 2.8 2.6

Model GRAL-24D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 6.8 4.4 3.9 8.2 4.7 3.7 3.4

Model GRAL-30D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 8.5 5.3 4.8 10.2 5.7 4.6 4.3

Model GRAL-36D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 11.1 7.0 6.3 13.3 7.6 6.0 5.5

Model GRAL-42D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 12.8 8.0 7.1 15.3 8.6 7.0 6.4

Model GRAL-48D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 15.3 9.7 8.7 18.4 10.4 8.4 7.7

Model GRAL-54D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 17.4 10.9 9.7 20.9 11.7 9.5 8.7

Model GRAL-60D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 20.0 12.6 11.3 24.0 13.5 10.9 10.0

Model GRAL-66D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 21.8 13.7 12.2 26.2 14.6 11.9 10.9

Model GRAL-72D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 24.3 15.3 13.6 29.1 16.4 13.2 12.1

Model GRAL-84D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 28.5 17.9 16.0 34.2 19.2 15.5 14.3

Model GRAL-96D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 32.8 20.6 18.4 39.3 22.1 17.9 16.4

Model GRAL-108D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps 35.3 22.3 19.9 42.4 23.9 19.3 17.7

Model GRAL-120D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps -- 25.2 22.5 --- 27.0 21.8 20.0

Model GRAL-132D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 27.8 24.8 --- 29.8 24.1 22.1

Model GRAL-144D

Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 30.5 27.3 --- 32.7 26.5 24.3

Watts: 620 Shipping Weight: 14 lbs. (6 kg)

Watts: 820 Shipping Weight: 16 lbs. (7 kg)

Watts: 1020 Shipping Weight: 19 lbs. (9 kg)

Watts: 1330 Shipping Weight: 22 lbs. (10 kg)

Watts: 1530 Shipping Weight: 25 lbs. (11 kg)



Watts: 1840 Shipping Weight: 29 lbs. (13 kg)



Watts: 2090 Shipping Weight: 33 lbs. (15 kg)



Watts: 2400 Shipping Weight: 37 lbs. (17 kg)



Watts: 2620 Shipping Weight: 40 lbs. (18 kg)



Watts: 2910 Shipping Weight: 42 lbs. (19 kg)



Watts: 3420 Shipping Weight: 47 lbs. (21 kg)

•



Watts: 3930 Shipping Weight: 56 lbs. (25 kg)

•



Watts: 4240 Shipping Weight: 64 lbs. (29 kg)

†

Watts: 4800 Shipping Weight: 72 lbs. (33 kg)

†*



Watts: 5300 Shipping Weight: 79 lbs. (36 kg)

†*

Watts: 5820 Shipping Weight: 86 lbs. (39 kg)

†*



Electrical Rating Chart —

GRAHL-XXD Models

Model GRAHL-18D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 6.8 4.4 3.9 8.2 4.7 3.7 3.4

Model GRAHL-24D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 9.3 5.8 5.2 11.2 6.2 5.1 4.7

Model GRAHL-30D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 12.0 7.3 6.5 14.4 7.8 6.5 6.0

Model GRAHL-36D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 14.8 9.2 8.2 17.8 9.8 8.1 7.4

Model GRAHL-42D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 17.3 10.6 9.4 20.8 11.3 9.5 8.7

Model GRAHL-48D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 20.3 12.6 11.2 24.4 13.4 11.1 10.2

Model GRAHL-54D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 22.8 14.0 12.4 27.4 14.9 12.5 11.4

Model GRAHL-60D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 25.8 16.0 14.2 31.0 17.0 14.1 12.9

Model GRAHL-66D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 28.5 17.5 15.5 34.2 18.6 15.5 14.3

Model GRAHL-72D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 31.8 19.6 17.4 38.1 20.9 17.3 15.9

Model GRAHL-84D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 37.7 23.2 20.6 45.2 24.7 20.5 18.8

Model GRAHL-96D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 44.0 27.1 24.0 52.8 28.8 24.0 22.0

Model GRAHL-108D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps 46.2 28.5 25.3 55.4 30.4 25.2 23.1

Model GRAHL-120D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 31.9 28.3 --- 34.0 28.2 25.8

Model GRAHL-132D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 35.5 31.5 --- 37.8 31.4 28.8

Model GRAHL-144D



Voltage 120 120/208 120/240 100 100/200 220 240 Amps --- 39.2 34.8 --- 41.7 34.6 31.8

Watts: 820 Shipping Weight: 14 lbs. (6 kg)

Watts: 1120 Shipping Weight: 16 lbs. (7 kg)

Watts: 1440 Shipping Weight: 19 lbs. (9 kg)



Watts: 1780 Shipping Weight: 22 lbs. (10 kg)



Watts: 2080 Shipping Weight: 25 lbs. (11 kg)



Watts: 2440 Shipping Weight: 29 lbs. (13 kg)



Watts: 2740 Shipping Weight: 33 lbs. (15 kg)



Watts: 3100 Shipping Weight: 37 lbs. (17 kg)



Watts: 3420 Shipping Weight: 39 lbs. (18 kg)

•



Watts: 3810 Shipping Weight: 42 lbs. (19 kg)

•



Watts: 4520 Shipping Weight: 47 lbs. (21 kg)

†



Watts: 5280 Shipping Weight: 56 lbs. (25 kg)

†



Watts: 5540 Shipping Weight: 64 lbs. (29 kg)

†

Watts: 6200 Shipping Weight: 72 lbs. (33 kg)

†*

Watts: 6900 Shipping Weight: 79 lbs. (36 kg)

†*

Watts: 7620 Shipping Weight: 86 lbs. (39 kg)

†*



The shaded areas contain electrical information for Export models only.

• 100 and 120 volt models with infinite switch may require tandem (end-to-end) elements, consult factory for applications.



100 and 120 volt models may require additional switches, consult factory for applications.

† Glo-Ray models 108″ through 144″ and 120 volt models of GRAL-84D and GRAL-96D contain tandem (end-to-end) elements that

may be individually controlled.

* Not available in 100 or 120 volts.



CE approved units for 220-230 volt utilize a 220 volt heating system; 230-240 CE units utilize a 240 volt heating system.

Form No. GRM-0508

Page 11

SPECIFICATIONS

CAUTION

Electrical Rating Chart — GRN Models Electrical Rating Chart — GRNH Models

Model GRN-18

Voltage 120 208 240 100 200 220 240 Amps 2.1 1.2 1.0 2.5 1.3 1.1 1.0

Model GRN-24

Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GRN-30

Voltage 120 208 240 100 200 220 240 Amps 3.8 2.2 1.9 4.5 2.3 2.1 1.9

Model GRN-36

Voltage 120 208 240 100 200 220 240 Amps 4.8 2.8 2.4 5.8 2.9 2.6 2.4

Model GRN-42

Voltage 120 208 240 100 200 220 240 Amps 5.6 3.2 2.8 6.8 3.4 3.1 2.8

Model GRN-48

Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GRN-54

Voltage 120 208 240 100 200 220 240 Amps 7.7 4.4 3.9 9.3 4.6 4.2 3.9

Model GRN-60

Voltage 120 208 240 100 200 220 240 Amps 8.8 5.0 4.4 10.5 5.3 4.8 4.4

Model GRN-66

Voltage 120 208 240 100 200 220 240 Amps 9.7 5.6 4.8 11.6 5.8 5.3 4.8

Model GRN-72

Voltage 120 208 240 100 200 220 240 Amps 10.6 6.1 5.3 12.8 6.4 5.8 5.3

Watts: 250 Shipping Weight: 6 lbs. (3 kg)



Watts: 350 Shipping Weight: 7 lbs. (3 kg)



Watts: 450 Shipping Weight: 8 lbs. (4 kg)



Watts: 575 Shipping Weight: 9 lbs. (4 kg)



Watts: 675 Shipping Weight: 10 lbs. (5 kg)



Watts: 800 Shipping Weight: 11 lbs. (5 kg)



Watts: 925 Shipping Weight: 13 lbs. (6 kg)



Watts: 1050 Shipping Weight: 14 lbs. (6 kg)



Watts: 1160 Shipping Weight: 16 lbs. (7 kg)



Watts: 1275 Shipping Weight: 17 lbs. (8 kg)



Voltage 120 208 240 100 200 220 240 Amps 2.9 1.7 1.5 3.5 1.8 1.6 1.5

Model GRNH-24

Model GRNH-18



Voltage 120 208 240 100 200 220 240 Amps 4.2 2.4 2.1 5.0 2.5 2.3 2.1

Model GRNH-30



Voltage 120 208 240 100 200 220 240 Amps 5.5 3.2 2.8 6.6 3.3 3.0 2.8

Model GRNH-36



Voltage 120 208 240 100 200 220 240 Amps 6.7 3.8 3.3 8.0 4.0 3.6 3.3

Model GRNH-42



Voltage 120 208 240 100 200 220 240 Amps 7.9 4.6 4.0 9.5 4.8 4.3 4.0

Model GRNH-48



Voltage 120 208 240 100 200 220 240 Amps 9.2 5.3 4.6 11.0 5.5 5.0 4.6

Model GRNH-54



Voltage 120 208 240 100 200 220 240 Amps 10.4 6.0 5.2 12.5 6.3 5.7 5.2

Model GRNH-60



Voltage 120 208 240 100 200 220 240 Amps 11.7 6.7 5.8 14.0 7.0 6.4 5.8

Model GRNH-66



Voltage 120 208 240 100 200 220 240 Amps 13.0 7.5 6.5 15.6 7.8 7.1 6.5

Model GRNH-72



Voltage 120 208 240 100 200 220 240 Amps 14.4 8.3 7.2 17.3 8.6 7.8 7.2

Watts: 350 Shipping Weight: 6 lbs. (3 kg)

Watts: 500 Shipping Weight: 7 lbs. (3 kg)

Watts: 660 Shipping Weight: 8 lbs. (4 kg)

Watts: 800 Shipping Weight: 9 lbs. (4 kg)

Watts: 950 Shipping Weight: 10 lbs. (5 kg)

Watts: 1100 Shipping Weight: 11 lbs. (5 kg)

Watts: 1250 Shipping Weight: 13 lbs. (6 kg)

Watts: 1400 Shipping Weight: 14 lbs. (6 kg)

Watts: 1560 Shipping Weight: 16 lbs. (7 kg)

Watts: 1725 Shipping Weight: 17 lbs. (8 kg)



The shaded areas contain electrical information for Export models only.

* 120 volt models not available for use with remote infinite switches.



CE approved units for 220-230 volt utilize a 220 volt heating system; 230-240 CE units utilize a 240 volt heating system.

NOTE: GRAL & GRAHL Models that have multiple

voltages listed, such as 120/208, 120/240 or 100/200, have multiple circuits. For example a 120/208 volt unit utilizes 120 volts for light circuit and 208 volts for the heat circuit(s). Consult Electrical Diagram supplied with the unit for specific information.

Form No. GRM-0508

Page 12

SPECIFICATIONS

Dimensions

Width Depth Depth Height

Models (A) (B) (C) (D)

GR and 18″ – 96″ 6″ 23″ 2-1/2″

GRH (457 – 2438 mm) (152 mm) (584 mm) (64 mm)

GRA and 18″ – 144″ 6″ 23″ 2-1/2″

GRAH (457 – 3658 mm) (152 mm) (584 mm) (64 mm)

NOTE: Unit shown with optional 9-3/8″ (238 mm)

sneeze guards and mounting flanges. Not available for retrofit or on GR and GRH models.

Figure 6. Dimensions — GR, GRH, GRA, and

GRAH Models

Models (A) (B) (C) (D)

Width Depth Depth Height

GRAL and 18″ – 144″ 9″ 26″ 2-1/2″

GRAHL (457 – 3658 mm) (229 mm) (660 mm) (64 mm)

NOTE: Unit shown with optional 9-3/8″ (238 mm)

sneeze guards and mounting flanges. Not available for retrofit.

Width Depth*Depth*Height

Models (A) (B) (C) (D)

GRA-XXD and 18″ – 144″ 15″ 32″ 2-1/2″ GRAH-XXD (457 – 3658mm) (381 mm) (813 mm) (64 mm)

GRAL-XXD and 18″ – 144″ 15″ 32″ 2-1/2″

GRAHL-XXD (457– 3658 mm) (381 mm) (813 mm) (64 mm)

* Dimension shown is standard with 3″ (76 mm) spacer; when

used with 6″ (152 mm) spacer, add 3″ (76 mm).

NOTE: Unit shown with optional 9-3/8″ (238 mm)

sneeze guards and mounting flanges. Not available for retrofit.

Figure 7. Dimensions — GRAL and GRAHL Models

Figure 8. Dimensions — GRA-D, GRAH-D,

GRAL-D, and GRAHL-D Models

Models (A) (B) (C)

GRN and 18″ – 72″ 4″ 2″

GRNH (457 – 1829 mm) (102 mm) (51 mm)

Width Depth Height

Figure 9. Dimensions — GRN and GRNH Models

Form No. GRM-0508

Page 13

INSTALLATION

NOTICE

CAUTION

WARNING

NOTICE

General

Use the information in this section to prepare for installation of the strip heater. Make sure to locate the specific information for the model of strip heater and type of installation.

FIRE HAZARD:

• Make sure to follow the installation information listed below for specific strip heaters. If safe distances are not maintained, discoloration or combustion could occur.

a. Do not install standard wattage strip

heaters (GR, GRA, GRN, GRAL Series) less than 10″ (254 mm) above combustible surfaces.

b. Do not install high wattage strip heaters

(GRH, GRAH, GRNH, GRAHL Series) less than 13-1/2″ (343 mm) above combustible surfaces.

c. Do not install dual strip heaters (GRA-XXD,

GRAH-XXD, GRAL-XXD, and GRAHL-XXD Series) above combustible surfaces.

e. Install all single strip heaters with a

minimum distance of 3″ (76 mm) from a combustible wall or adjacent surface.

To ensure safe and proper operation, refer to the Clearance Requirements listed in the Installation section of this manual.

1. Remove the unit from the shipping carton and remove all packing materials.

2. Remove the information packet.

NOTE: To prevent delay in obtaining warranty

coverage, fill out and mail in the warranty card to Hatco.

NOTE: If unit is equipped with optional equipment,

see the ACCESSORIES section near the back of this manual.

Dual Mounting

When mounting units side-by-side, a space not less than 3″ (76 mm) must be maintained between units. Dual units ordered from the factory are shipped with a pre-assembled 3″ (76 mm) or 6″ (152 mm) spacer.

NOTE: Dual units are available with aluminum

housings only.

Under Shelf Mounting

When mounting a unit under a shelf, use adjustable angle brackets to assure proper spacing. Remote control enclosures are recommended to keep switches out of the heat zone and prevent premature failure.

Pass-Through

If pass-through area is 12″ to 16″ (305 to 406 mm) deep, the standard wattage or high wattage single unit can be used. For a 20″ to 24″ (508 to 610 mm) deep pass-through area, a dual unit in either standard or high wattage is recommended. Installation of multiple units must have a minimum spacing of 3″ (76 mm) between heaters.

Heat damage to countertop material such as Corian stainless steel) is not covered under the Hatco warranty. Contact the manufacturer of the base material for temperature limits and application information before installing the unit.

To prevent unit failure from excessive heat, do not add a decorative soffit to hide a passthrough mounted strip heater.

NOTE: Contact the countertop manufacturer of the

Form No. GRM-0508

and similar products (other than

base material for application information and surface temperature limits before installing the unit.

T-Legs or C-Legs

Do not mount units longer than 60″ (1524 mm) on T-legs or C-legs.

Over Steam Table

When mounting over a steam table, a remote control switch enclosure must be installed.

Page 14

INSTALLATION

10″–14″

(254–356 mm)

Standard Wattage

Height

14″–18″

(356–457 mm)

18″ (457 mm)

24″ (610 mm)

High Wattage

Height

15″ (381 mm)

21″ (533 mm)

14″–18″

(356–457 mm)

10″–14″

(254–356 mm)

Standard Wattage

Height

High Wattage

Height

4″–6″

(102–152 mm)

12″ (305 mm)

8″–11″

(203–279 mm)

Standard Wattage

Height

High Wattage

Height

11″ –14″

(279–356 mm)

Add 3″ for units with lights.

CL-Low CL-High

11-1/8″

(283 mm)

12-1/4″

(311 mm)

Mounting Height Requirements

Figure 10. Recommended Element Height for the

GR, GRA, GRH, GRN, GRAH, GRAL, GRNH, and

GRAHL models in all lengths (excluding dual models).

Assembly

Glo-Ray Strip Heaters are shipped with most components pre-assembled. Dual units are available with a required 3″ (76 mm) or 6″ (152 mm) spacer pre-assembled at the factory.

Optional sneeze guards, mounting equipment, and remote control enclosures must be installed on location.

Portable Surface Mounting

Single strip heater units can be mounted on C-Leg or T-Leg stands for portable use. Portable units are available in 120V only and are required to have a power cord and plug connection.

NOTE: C-Legs and T-Legs are not to be used with

dual strip heater units.

C-Leg Stand Mounting

Two types of C-Legs are available.

• CL-Low = 10″ (254 mm) height, for standard wattage strip heaters up to 5′ (1524 mm) in width only.

• CL-High = 13-1/2″ (343 mm) height, for high wattage strip heaters up to 5′ (1524 mm) in width only.

Figure 11. Recommended Element Height for the

GRA-D, GRAH-D, GRAL-D & GRAHL-D dual models

with a 3″ (76 mm) spacer in all lengths.

Figure 12. Recommended Element Height for the

GRA-D, GRAH-D, GRAL-D & GRAHL-D dual models

with a 6″ (152 mm) spacer in all lengths.

Figure 13. C-Leg Footprint Dimensions

Perform the following procedure to install a C-Leg stand on each end of the unit.

1. Position the unit upside-down on a flat surface.

2. Install sneeze guard(s), if required (refer to the “Sneeze Guard Installation” procedure in this section).

3. Remove the two screws and hanger tabs from the end of the unit.

4. Remove the one end plate screw that aligns with the lowest mounting hole on the C-Leg (see Figure 14).

5. Align the three mounting holes on the C-Leg with the three holes on the unit. Secure the leg to the unit with the three screws removed in the previous steps.

Form No. GRM-0508

Page 15

Figure 14. C-Leg Stand

12″

(305 mm)

Removed

Hanger Tabs

C-Leg

T-Leg

Removed

Hanger Tabs

Mounting Bracket

T-Leg Stand Mounting

T-Leg stands are available in the following heights:

• Standard wattage units = 10″ (254 mm)

• High wattage units = 13-1/2″ (343 mm) 16″ (406 mm) 18″ (457 mm).

INSTALLATION

5. Align the two mounting holes on the small “T” of the T-Leg with the two holes on the end of the unit. Secure the leg to the unit with the two screws removed in the previous step.

6. Align the single mounting hole on the vertical post of the T-Leg with the hole on the mounting bracket. Secure with the supplied screw.

Figure 16. T-Leg Stand End Mounting

Figure 15. T-Leg Footprint Dimension

Perform the following procedure to install a T-Leg stand on each end of the unit.

1. Position the unit upside-down on a flat surface.

2. Position the mounting bracket on the underside of the unit and remove the two screws on the unit that match up with the holes on the mounting bracket.

3. Secure the mounting bracket to the unit with the two screws removed in the previous step.

4. Remove the two screws and hanger tabs from the end of the unit.

Form No. GRM-0508

Page 16

INSTALLATION

Pass-Through Shelf

Back Wall

Counter

Pass-Through Shelf

Back Wall

Counter

Minimum Clearance Requirements for Combustible Surroundings

Models (A) (B) (C)

GRA and 10″ 3″ 1″

GRAL (254 mm) (76 mm) (25 mm)

GRAH and 13-1/2″ 3″ 1″

GRAHL (343 mm) (76 mm) (25 mm)

NOTE: Dual strip heaters cannot be installed in

combustible surroundings.

Figure 17. Combustible Clearance Requirements

Minimum Clearance Requirements for Non-Combustible Surroundings

Corded Units with Built-In Switches

Models (A) (B)

†

(C)

GRA and 10″ N/A 3″

GRAL (254 mm) (76 mm)

GRAH and 11″ N/A 3″

GRAHL (279 mm) (76 mm)

GRA and 8″ N/A 1″

GRAH and 10″ N/A 1″ with Infinite

Heat Control

Switch or

Indicator Light

GRAH and 8″ N/A 1″ with On/Off

Toggle Switch

Models (A) (B) (C)

GRA and 8″ 0″ 0″

GRAL (203 mm) (0 mm) (0 mm)

GRAH and 8″ 0″ 0″

GRAHL (203 mm) (0 mm) (0 mm)

Hardwired Units with Built-In Switches

Models (A) (B)

GRAL (203 mm) (25 mm)

GRAHL (254 mm) (25 mm)

GRAHL (203 mm) (25 mm)

†

(C)

Hardwired Units with Remote Switches

Figure 18. Non-Combustible Clearance Requirements

Dual Units with Built-In Switches

Models (A) (B)

GRA-XXD

GRAH-XXD 10″ N/A 1″

GRAL-XXD (254 mm) (25 mm)

GRAHL-XXD

†

(C)

Dual Units with Remote Switches

Models (A) (B) (C)

GRA-XXD GRAH-XXD 8″ 3″ 0″ GRAL-XXD (203 mm) (76 mm) (0 mm)

GRAHL-XXD

† Must be a pass-through application, not allowed

with back wall installation.

Form No. GRM-0508

Page 17

INSTALLATION

Non-Adjustable Stand

1-3/16″

(30 mm)

Adjustable Stand

1-1/16″

(27 mm)

Distance from end of unit to center of conduit hole.

Needed for 1″ diameter hole cutout in mounting surface.

CAUTION

Adjustable Stand

Set Screw

Mounting

Screw

Flexible Conduit

Non-Adjustable Stand

Permanent Surface Mount

Tubular stand mounting permanently attaches the unit to a countertop or serving table. All wiring may be concealed within one of the tubular stands.

To ensure safe and proper operation, refer to the Clearance Requirements listed in the Installation section of this manual.

Tubular stands are available in aluminum nonadjustable heights from 10″-16″ (254-406 mm) or in stainless steel adjustable heights from 10″-14″ (254356 mm).

NOTE: Tubular stands are not field retrofittable. NOTE: If wiring is to be concealed, a 1″ (25 mm)

diameter hole must be provided in the mounting surface centered under the stand containing the wiring conduit.

NOTE: The adjustable stands can be raised or

lowered by turning the locking set screw counterclockwise one turn with an Allen wrench, and then raising or lowering the unit to the desired height and retightening the screw. Do not loosen the screw more than necessary.

NOTE: Two pairs of stands will be needed for

mounting dual units.

1. Position the unit upside-down on a flat surface.

NOTE: Units for this application are supplied with

2. If applicable, route the flexible conduit through

3. Pull the conduit-side stand up against the unit

4. If applicable, route the flexible conduit through

5. Secure the stands to the mounting surface.

Form No. GRM-0508

Figure 19. Countertop Conduit Hole Dimension

the conduit attached to one side of the unit. Conduit should not be removed.

the center of one of the stands (see Figure 20.)

and secure the stand to the unit using the screws supplied. Align the the other stand with the mounting holes at the other end of the unit and secure the stand to the unit using the screws supplied.

the 1″ diameter hole cut into the mounting surface.

Figure 20. Tubular Stand Mounting

Page 18

INSTALLATION

Two adjustable

angle brackets

on each end

for dual units.

Hanger Tabs

bent 90°

Flat,

Non-Combustible

Shelf

Removed

Hanger Tabs

Adjustable

Angle Bracket

End Plate

Screws

CAUTION

1″ (25 mm)

Gap

Minimum

Shelf with 3/4″ (19 mm)

flanged edge

Adjustable

Angle

Bracket

Undershelf Mounting

Undershelf mounting permanently attaches the unit to the underside of a shelf. It can be mounted to a flat shelf or a shelf with rolled/flanged edges.

To ensure safe and proper operation, refer to the Clearance Requirements listed in the Installation section of this manual.

NOTE: When mounting the unit under a shelf, it is

recommended to use a remote switch enclosure.

If the shelf is flat, use either the optional adjustable angle brackets or the included hanger tabs, depending on the material of the shelf. The adjustable angle brackets will provide the necessary gap between the unit and a combustible shelf (refer to “Clearance Requirements for Combustible Surroundings” in this section for gap requirements). The hanger tabs can be used only with a noncombustible shelf and a unit equipped with a remote switch enclosure.

If the shelf has a rolled or flanged edge, use the optional adjustable angle brackets to mount the unit below the lowest part of the rolled or flanged edge of the shelf (a minimum gap of 1″ [25 mm] is required between the unit and the underside of a rolled or flanged shelf to prevent heat damage to the electrical system of the unit).

Adjustable Angle Bracket Mounting

1. Position the unit on a flat surface with the heating element facing down.

2. Remove the two screws and hanger tabs from each end of the unit.

3. Remove the two upper end plate screws.

4. Align the adjustable angle bracket to the end plate mounting holes of the unit. Secure angle bracket with previously removed screws.

Figure 22. Adjustable Angle Bracket Installation

5. Fasten the angle bracket to the underside of the shelf using appropriate fasteners (not supplied by Hatco).

NOTE: Two pairs of brackets will be needed for

dual units.

Figure 21. Flanged Edge Shelf Installation

NOTE: GRN Series units are supplied with

matching designer-colored angle brackets providing 1-1/2″ (38 mm) clearance between foodwarmer and overshelf.

Figure 23. Dual Unit Mounting

Hanger Tab Mounting

The standard hanger tabs supplied with the unit can be bent 90° for mounting a unit equipped with a remote switch enclosure underneath a flat, noncombustible shelf.

Figure 24. Hanger Tab Mounting

Form No. GRM-0508

Page 19

“S” Hook

Connecting Chain

Hanger Tab

Screw

Overhead Mounting

System

CAUTION- HOT

GLO-RAY

Foodwarmer

HATCOCORP.MILWAUKEE,WIU.S.A.

OFF

PARTS&SERVICE ASSISTANCE

WWWHATCOCORPCOM

800-558-0607

HATCOCORP.MILWAUKEE,WI U.S.A.

OFF

Weld Screw

Acorn Nut

Support Bar

Sneeze Guard

Channel

Overhead Mounting

WARNING

Overhead mounting attaches the unit to an overhead surface with the use of “S” hooks. “S” hook mounted units are available in 120V only and are required to have a power cord and plug connection.

NOTE: Unitsordered with the “S” hook option come

with two “S” hooks and two 6″ (152 mm) pieces of connecting chain. Additional chain (P/N 05.03.020.00) can be ordered from Hatco for the overhead mounting system or another option can be determined by a qualified installer.

INSTALLATION

Figure 25. “S” Hook Mounting

To ensure safe and proper operation, refer to the Clearance Requirements listed in the Installation section of this manual.

NOTE: The strength of the chain supplied by Hatco

is sufficient to hold the weight of the unit securely only when mounted properly.

1. Prepare the overhead mounting system for the “S” hooks. Make sure the system is secure and is set up so the unit will be suspended at a level, safe, and proper distance from walls, counter, and food.

2. Loosen, but do not remove the screws securing the hanger tabs on each end of the unit. Rotate the tabs up, then tighten the screws securely.

3. Securely attach one of the 6″ (152 mm) connecting chains between each pair of hanger tabs.

4. Attach an “S” hook to the center of each connecting chain.

5. Carefully lift the unit and attach the “S” hooks on each end of the unit to the overhead mounting system. Make sure the unit is level.

Sneeze Guard Installation (optional)

1. Remove the protective paper from the acrylic surfaces.

2. Assemble each weld screw through the top of the sneeze guard and through the support bar. Loosely thread an acorn nut onto each of the weld screws below the support bar.

3. Lift the sneeze guard assembly and carefully slide each of the weld screws that are loosely attached to the sneeze guard into the channel on the unit (see Figure 27).

4. Align each end of the sneeze guard with the ends of the unit and then tighten the acorn nuts to secure the sneeze guard in position. Do not over-tighten the acorn nuts.

Form No. GRM-0508

Figure 26. Installing Sneeze Guards

Page 20

INSTALLATION

Right Angle Fitting

Conduit

CAUTION

WARNING

NOTICE

WARNING

Electrical Wiring Hook-Up

Refer to the ELECTRICAL RATING CHARTS for unit specific information.

ELECTRIC SHOCK HAZARD: For hard-wired units, all electrical connections must be in accordance with local electrical codes and any other applicable codes. Connections should be made by a qualified, licensed electrician.

NOTE: If the unit being installed is not shown or

listed in this manual, refer to the wiring diagram supplied with the unit and the installation information on the unit for further instructions.

Power Supply

Install supply wire and connectors suitable for at least 194°F (90°C).

• Use a minimum of No. 14 AWG copper wire for individual circuits up to 15 amps.

• Use a minimum of No. 12 AWG copper wire for individual circuits 15 to 20 amps.

• Use a minimum of No. 10 AWG copper wire for individual circuits 20 to 25 amps.

NOTE: Refer to the wiring diagram supplied with

the unit and specifications label attached to the unit for specific electrical information.

Conduit Connection

Units supplied with a right angle fitting and flexible conduit attached have had all internal connections completed at the factory. Attach the proper power supply leads to the high temperature lead wires in the conduit.

Power Cord and Plug Models

Units can be supplied with a 5′ (1524 mm) power cord and plug attached at the factory if the unit meets the following guidelines:

• Single unit only, no dual units

• 60″ (1524 mm) or less in length

• Built-in switches

• Portable mounting using C-Legs or T-Legs supplied by Hatco or stationary mounting using “S” hooks and mounting chain supplied by Hatco.

ELECTRIC SHOCK HAZARD: Units equipped with a cord and plug supplied by Hatco must be plugged into a properly grounded electrical outlet of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical outlet.

NOTE: Units intended for fixed or permanent

mounting cannot have a power cord attached and must be hard wired according to local and national electrical codes.

Remote Mounted Control Boxes

Hatco Remote Mounted Control Boxes (RMBs) include switches, wire leads, and/or indicator lights and are ready for installation. Proper use of RMB’s require one RMB per strip heater.

To prevent premature failure of components due to excessive heat, remote mounted control boxes must be installed outside the strip heater heat zone.

Control Switches

When two or more units are mounted where the heat from one housing tends to raise the temperature of another, the control switches should be installed in a remote control enclosure. Units in a multiple installation should use remote control enclosures.

Figure 28. Conduit Connections

NOTE: Refer to the wiring diagram supplied with

the unit and specifications label attached to the unit for specific electrical information.

NOTE: Remote mounted control boxes are

available in five sizes.All models are built in accordance with U.L. standards to accommodate switches, indicator lights, and wiring, ready for installation. See the ACCESSORIES section near the back of this manual.

Form No. GRM-0508

Page 21

OPERATION

CAUTION

WARNING

Infinite Control

ON/OFF Toggle Switch

Indicator Light

General

Use the following information to operate the GloRay strip heaters.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Heating Element(s)

Heating element(s) are controlled either by an ON/OFF toggle switch(es) or an optional infinite control(s). To turn each element on, move the ON/OFF toggle switch to the ON position or turn the infinite control to the desired setting. If the unit is equipped with an indicator light(s), the light(s) will illuminate when the element is turned on.

Allow 15-20 minutes to reach operating temperature.

Lights

On models equipped with display lights, move the light ON/OFF toggle switch to the ON position to turn on the lights.

Figure 29. Remote Mounted Control Box (RMB)

(RMB-7 Series Shown)

BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

NOTE: Dual units cannot be equipped with built-in

infinite switches.

Form No. GRM-0508

Page 22

MAINTENANCE

NOTICE

WARNING

General

Hatco Glo-Ray Strip Heaters are designed for maximum durability and performance with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Unplug the power cord or turn the power OFF at the fused disconnect switch/circuit breaker and allow the unit to cool before performing any maintenance or cleaning.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to dirt accumulation.

Replacing Display Light Bulbs

Use only light bulbs that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially coated could result in personal injury and/or food contamination.

The display light is an incandescent bulb that illuminates the warming area. This bulb has a special coating to guard against injury and food contamination in the event of breakage.

To replace a bulb, disconnect the power supply and wait until the unit has cooled. Display lamps have a threaded base. Unscrew the bulb from the unit and replace it with a new specially coated incandescent bulb. Hatco shatter-resistant bulbs meet NSF standards for food holding and display areas.

NOTE: Hatco shatter-resistant light bulbs meet

NSF standards for food holding and display areas. For 120, 120/208, 120/240 and 100/200 Volt applications, use Hatco part number 02.30.043.00. For 200, 220, 230 and 240 Volt units use Hatco part number

02.30.058.00.

Cleaning

To preserve the finish of the Glo-Ray Strip Heater, it is recommended that the surfaces be wiped daily with a clean, soft, damp cloth. Stubborn stains may be removed with a good stainless steel cleaner or a non-abrasive cleaner. Hard to reach areas should be cleaned with a small brush and mild soap.

ELECTRIC SHOCK HAZARD: Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

Form No. GRM-0508

Page 23

ACCESSORIES

Infinite Control

ON/OFF Toggle Switch

Indicator Light

NOTICE

A B

Display Lights

Indicator Light

Remote Mounted Control Boxes

Hatco Remote Mounted Control Boxes (RMBs) are available in various sizes and configurations for use with the strip heaters. RMBs locate controls away from the constant heat of the unit, increasing the life span of the controls. All models are built in accordance with UL. standards to accommodate controls, indicator lights, and wiring. Consult the factory for type and location of controls for enclosure.

Figure 30. RMB (RMB-7 Series Shown)

Indicator Light

An optional indicator light is available installed on either side of the unit. The indicator light provides an instant visual check of the unit operation.

NOTE: The indicator light is not available for

mounting on dual high wattage units.

Figure 32. Indicator Light

Display Lights

Strip heaters with aluminum housings may be equipped from the factory with incandescent display lights to illuminate the warming area.

Hatco shatter-resistant bulbs guard against injury and food contamination in the event of breakage. The display lighting meets National Sanitation Foundation (NSF) standards for food holding and display areas.

To prevent premature failure of components due to excessive heat, remote mounted control boxes must be installed outside the strip heater heat zone.

NOTE: Proper use of remote mounted control

boxes requires one RMB per strip heater.

Width Depth Height Width

Models (A) (B) (C) (D)

RMB-3 Series 5-1/2″ 3″ 2-1/2″ 7″

(140 mm) (76 mm) (64 mm) (178 mm)

RMB-7 Series 9″ 3″ 2-1/2″ 10-1/2″

(229 mm) (76 mm) (64 mm) (267 mm)

RMB-14 Series 14″ 3″ 2-1/2″ 15-1/2″

(356 mm) (76 mm) (64 mm) (394 mm)

RMB-16 Series 16″ 3″ 2-1/2″ 17-1/2″

(406 mm) (76 mm) (64 mm) (445 mm)

Figure 33. Display Lights

NOTE: Display lights cannot be retrofitted to units.

RMB-20 Series 20″ 3″ 2-1/2″ 21-1/2″

Form No. GRM-0508

(508 mm) (76 mm) (64 mm) (546 mm)

Figure 31. Dimensions — RMBs

Page 24

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

ELECTRIC SHOCK HAZARD: Turn the power switch OFF, unplug the power cord, and allow the unit to cool before performing any maintenance or cleaning.

Symptom Probable Cause Corrective Action

Unit is turned “ON” but there is no heat.

Heat is inadequate. Unit mounted too high above

No power to unit. Check circuit breaker and reset as

Switch is defective. Contact Authorized Service Agent or

Wiring is open. Contact Authorized Service Agent or

Heating element defective. Contact Authorized Service Agent or

target area. Excessive air movement

around strip heater target area.

necessary. If power cord connected, check for damage to cord. If power cord connected, check power outlet.

Hatco for assistance.

Lower unit, putting effective heat closer to target.

Restrict or redirect air movement (air conditioning duct or exhaust fan) away from unit.

Incorrect power supply (low).

Check power supply to unit, making sure it matches rating on the unit. If power supply is incorrect, change to match rating on unit.

Form No. GRM-0508

Page 25

TROUBLESHOOTING GUIDE

Symptom Probable Cause Corrective Action

Heat is excessive.

Control switches burn-out rapidly.

Unit mounted too close to target area.

Voltage supply too high. Check power supply to unit, making sure

Switches are mounted in the heat zone.

Switches used are not Hatco supplied.

Check to see that installation is within specifications for type/model. Increase mounting height if too close.

it matches rating on unit. If power supply is incorrect, change to match rating.

Check switch location per Hatco guidelines in the Glo-Ray Installation and Operations Manual. Relocate switches to a cooler zone if installation is incorrect.

Genuine Hatco Parts are specified to operate safely and properly in the environment in which they are used. Contact Authorized Service Agent or Hatco to replace switches with Genuine Hatco Replacement Parts.

Form No. GRM-0508

Page 26

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the product’s purchase date by returning Hatco’s Warranty Registration Card or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Food Warmer Elements (metal sheathed) DisplayWarmerElements (metalsheathed air heating) HoldingCabinetElements(metalsheathed air heating) Built-In Heated Well Elements (metal sheathed)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on pro-rated terms that Hatco will explain at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, lamp warmer heat bulbs, glass components, Product failure in booster tank, fin tube heat exchanger, or other water heating equipment, caused by liming, sediment buildup, chemical attack or freezing, Product misuse, tampering or misapplication, improper installation or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement by a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom or Australia in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

Form No. GRM-0508

Page 27

NOTES

Form No. GRM-0508

Page 28

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

(800) 558-0607 (414) 671-6350

Parts and Service Fax (800) 690-2966

International Fax (414) 671-3976

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc. Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip. Phoenix 602-234-2443

Byassee Equipment Co. Phoenix 602-252-0402

CALIFORNIA

Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106

P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

Nass Service Co., Inc. Orlando 407-425-2681

B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Smyrna 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone’s Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 317-545-9655

IOWA

Electric Motor Service Co. Davenport 319-323-1823

Goodwin Tucker Group Des Moines 515-262-9308

KENTUCKY

Certified Service Center Lexington 859-254-8854

Certified Service Center Louisville 502-964-7007

LOUISIANA

Chandlers Parts & Service Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service Baltimore 410-467-8080

GCS Service Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc. Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service Bay City 517-893-4561

Bildons Appliance Service Detroit 248-478-3320

Midwest Food Equip. Service Grandville 616-261-2000

MINNESOTA

GCS Service Minneapolis 800-822-2303

MISSOURI

General Parts Kansas City 816-421-5400

Commercial Kitchen Services St. Louis 314-890-0700

Kaemmerlen Parts & Service St. Louis 314-535-2222

NEBRASKA

Anderson Electric Omaha 402-341-1414

NEVADA

Burney’s Commercial Las Vegas 702-736-0006

Hi. Tech Commercial Service N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair Fairfield 973-575-9145

Service Plus Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc. Brooklyn 718-456-6544

Alpro Service Co. Brooklyn 718-386-2515

Appliance Installation Buffalo 716-884-7425

Northern Parts Dist. Plattsburgh 518-563-3200

J.B. Brady, Inc. Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc. Akron 330-753-6635

Certified Service Center Cincinnati 513-772-6600

Commercial Parts and Service Columbus 614-221-0057

Electrical Appl. Repair Service Independence 216-459-8700

E. A. Wichman Co. Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc. Oklahoma City 405-235-2184

Krueger, Inc. Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc. Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services Philadelphia 215-627-5401

FAST Comm. Appl. Service Philadelphia 215-288-4800

Appliance Installation & Service Pittsburgh 412-809-0244

K & D Service Co. Harrisburg 717-236-9039

Electric Repair Co. Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co. Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair W. Columbia 803-791-4420

TENNESSEE

Camp Electric Memphis 901-527-7543

TEXAS

GCS Service Fort Worth 800-433-1804

Armstrong Repair Service Houston 713-666-7100

Commercial Kitchen Repair Co. San Antonio 210-735-2811

UTAH

La Monica’s Rest. Equip. Service Murray 801-263-3221

VIRGINIA

Daubers Norfolk 757-855-4097

Daubers Springfield 703-866-3600

WASHINGTON

3 Wire/Restaurant Appliance Seattle 866-770-2022

WISCONSIN

A.S.C., Inc. Madison 608-246-3160

A.S.C., Inc. Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service Vancouver 604-433-4484

MANITOBA

Air Rite, Inc. Winnepeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd. Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd. Toronto 416-422-5580

Choquette CKS Ottawa 613-739-8458

QUÉBEC

Choquette CKS Montreal 514-722-2000

Choquette CKS Québec City 418-681-3944

UNITED KINGDOM

Marren Group Northants +44(0)1933 666233

Printed in U.S.A. May 2008 Part No. 07.04.413.00 Form No. GRM-0508