Hatco GRSDM-0903 User Manual
GLO-RAY
®
Merchandising Display Warmer
GRSDH, GRSDS & GRSDS/H Series
Installation &
Operating Manual
I&W #07.05.011.00
This manual contains important safety information
concerning the maintenance, use and operation
of this product. Failure to follow the instructions
contained in this manual may result in serious
injury. If you’re unable to understand the contents
of this manual, please bring it to the attention
of your supervisor. Do not operate this equipment
unless you have read and understood the contents
of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla
en el seguimiento de las instrucciones contenidas
en este manual puede resultar en un serio daño.
Si usted no puede entender el contenido de este
manual por favor pregunte a su supervisor.
No opere este equipo al menos que haya leído
y comprendido el contenido de este manual.
Form No. GRSDM-0903
i
INTRODUCTION
The Hatco Glo-Ray Merchandising Display Warmers,
GRSDH (Horizontal Shelf), GRSDS (Slant Shelf),
and GRSDS/H (one slant shelf and one horizontal shelf)
are perfect for holding wrapped sandwiches or boxed
pizza on a buffet line or at temporary serving areas.
These warmers hold hot wrapped products and keep
them at optimum serving temperatures without affecting
quality. Prefocused infrared heat from above
and a thermostatically controlled heated base extends
the holding times of most wrapped food. The infrared
heating elements are guaranteed against burnout
and breakage for two years. These units also feature
incandescent lights along with a cord and plug set(s).
This manual provides the installation, safety
and operating instructions for the Glo-Ray
Merchandising Display Warmers. We recommend
all installation, operating and safety instructions
appearing in this manual be read prior to installation
or operation of your Hatco Merchandising Display
Warmer. Safety instructions that appear in this manual
after a warning symbol and the words WARNING
or CAUTION printed in bold face are very important.
WARNING means there is the possibility of serious
personal injury or death to yourself or others.
CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.
Hatco Glo-Ray Merchandising Display Warmers
are a product of extensive research and field testing.
The materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected
and tested prior to shipment.
CONTENTS
Important Owner Information.....................................i
Introduction ...................................................................i
Important Safety Instructions .....................................1
Model Description.........................................................2
All Models ..............................................................2
GRSDH Models ......................................................2
GRSDS Models.......................................................2
GRSDS/H Models...................................................2
Specifications.................................................................2
Plug Configurations ................................................2
Electrical Rating Charts ..........................................3
Dimensions GRSDH Models..................................8
Dimensions GRSDS Models ..................................9
Dimensions GRSDS/H Models ............................10
Installation...................................................................11
All Models.............................................................11
Location.................................................................11
Operation.....................................................................12
Maintenance ................................................................13
General ..................................................................13
Cleaning ................................................................13
Display Light Bulb Replacement..........................13
Accessories...................................................................14
Hatco Limited Warranty............................................15
Authorized Parts Distributors....................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (identification
decal located on the back of the unit), voltage
and purchase date of your Glo-Ray
®
Merchandising
Display Warmer in the spaces below. Please have
this information available when calling Hatco
for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September 8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
Form No. GRSDM-0903
1
IMPORTANT SAFETY INSTRUCTIONS
WARNINGS
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any cleaning
or maintenance.
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.
Unit is not waterproof. To avoid electrical shock
or personal injury DO NOT submerge
in water. Do not operate if it has been submerged
in water.
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the unit.
For safe and proper operation, the unit must
be located a reasonable distance from combustible
walls and materials. If safe distances are
not maintained, discoloration or combustion
could occur.
Do not lay unit on the side with the control panel
or damage to unit could occur.
To prevent any injury or damage to the unit
do not pull unit by power cord.
To prevent any injury, discontinue use if power
cord is frayed or worn.
For safe and proper operation do not place
food product directly onto hardcoat surface.
Food product must be wrapped, boxed
or on a food pan.
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax 800-690-2966
or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Replacement Parts
when service is required.
WARNINGS
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in
Hatco equipment. It is essential to use Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting
in electrical shock or burn.
CAUTIONS
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should
be level to prevent the unit or its contents from
accidentally falling, and strong enough to support
the weight of the unit and food displayed.
The National Sanitation Foundation (NSF)
requires units over 36" (914 mm) in length
or weighing more than 80 lbs. (36 kg) to be either
sealed or raised on the installation surface.
If this unit cannot be sealed at the point of use,
4" (102 mm) legs are included to allow for proper
cleaning access below unit.
Unit is not weatherproof. For safe and proper
operation locate the unit indoors where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).
CAUTIONS
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish marring
its appearance and making it susceptible
to dirt accumulation.
Only soft cleaning cloths with mild soap
and water should be used to clean breath
protector(s). Breath protector(s) are made
of shatterproof polycarbonate and will scratch
or crack if proper care is not taken.
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
Form No. GRSDM-0903 2
ALL MODELS
All models are constructed of aluminum and feature
tempered glass side panels, a temperature controlled
heated base, infrared upper heating elements,
incandescent lights, product divider rods, legs
and a cord and plug set.
GRSDH MODELS
The GRSDH models are horizontal shelf warmers
designed to hold hot wrapped product.
These models can be ordered in various widths, 24"
to 60" (610 to 1524 mm), and are available in single
or dual shelf models.
GRSDS MODELS
The GRSDS models are slant shelf warmers designed
to hold hot wrapped product. The shelves are slanted
for the convenience of self-serve.
These models can be ordered in various widths, 24"
to 60" (610 to 1524 mm), and are available in single
or dual shelf models.
GRSDS/H MODELS
The GRSDS/H models are dual shelf units that include
one slanted shelf and one horizontal shelf.
These models can be ordered in widths of 30"
(762 mm), 36" (914 mm), or 41" (1041 mm).
Ideal for holding popcorn on the top horizontal
shelf and nachos, box pizza or wrapped product
on the bottom slanted shelf.
MODEL DESCRIPTION
Figure 1. Glo-Ray Model GRSDH - Single Shelf
Figure 2. Glo-Ray Model GRSDS - Dual Shelf
Figure 3. Glo-Ray Model GRSDS/H - Dual Shelf
SPECIFICATIONS
PLUG CONFIGURATIONS
Units are supplied from the factory with an electrical
cord and plug. See Figure 4.
WARNING
Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration.
If the plug and receptacle do not match, contact
a qualified electrician to determine the proper
voltage and size and install the proper
electrical outlet.
NEMA 5-15P
CEE 7/7 Schuko
BS 1363
Figure 4. Plug Configurations
NEMA 5-20P
NEMA 14-20P
Form No. GRSDM-09033
SPECIFICATIONS
ELECTRICAL RATING CHART – GRSDH MODELS - SINGLE SHELF
* NEMA 5-20P for Canada
Shaded area pertains to Export Models only
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRSDH-24 120 830 6.9 NEMA 5-15P 51 lbs. (23 kg)
GRSDH-30 120 970 8.1 NEMA 5-15P 58 lbs. (26 kg)
200E 940 4.7 CEE 7/7 Schuko 58 lbs. (26 kg)
220E 890 4.0 CEE 7/7 Schuko 58 lbs. (26 kg)
240E 1060 4.4 BS-1363 58 lbs. (26 kg)
220-230 CE 890-974 4.0-4.2 CEE 7/7 Schuko 58 lbs. (26 kg)
230-240 CE 974-1060 4.2-4.4 BS-1363 58 lbs. (26 kg)
GRSDH-36 120 1170 9.8 NEMA 5-15P 66 lbs. (30 kg)
220E 1074 4.9 CEE 7/7 Schuko 66 lbs. (30 kg)
240E 1278 5.3 BS-1363 66 lbs. (30 kg)
220-230 CE 1074-1174 4.9-5.1 CEE 7/7 Schuko 66 lbs. (30 kg)
230-240 CE 1174-1278 5.1-5.3 BS-1363 66 lbs. (30 kg)
GRSDH-41 120 1340 11.2 NEMA 5-15P 74 lbs. (34 kg)
200E 1180 5.9 No Plug 74 lbs. (34 kg)
220E 1228 5.6 CEE 7/7 Schuko 74 lbs. (34 kg)
240E 1464 6.1 BS-1363 74 lbs. (34 kg)
220-230 CE 1228-1343 5.6-5.8 CEE 7/7 Schuko 74 lbs. (34 kg)
230-240 CE 1343-1464 5.8-6.1 BS-1363 74 lbs. (34 kg)
GRSDH-52 120 1760 14.7 NEMA 5-15* 86 lbs. (39 kg)
120/208 1760 12.7 No Plug 86 lbs. (39 kg)
120/240 1760 12.7 No Plug 86 lbs. (39 kg)
220E 1604 7.3 CEE 7/7 Schuko 86 lbs. (39 kg)
240E 1912 8.0 BS-1363 86 lbs. (39 kg)
220-230 CE 1604-1754 7.3-7.6 CEE 7/7 Schuko 86 lbs. (39 kg)
230-240 CE 1754-1912 7.6-8.0 BS-1363 86 lbs. (39 kg)
GRSDH-60 120/208 2100 15.0 NEMA 14-20P 198 lbs. (90 kg)
120/240 2100 15.0 NEMA 14-20P 198 lbs. (90 kg)
220E 1830 8.3 CEE 7/7 Schuko 198 lbs. (90 kg)
240E 2180 9.1 BS-1363 198 lbs. (90 kg)
220-230 CE 1830-2001 8.3-8.7 CEE 7/7 Schuko 198 lbs. (90 kg)
230-240 CE 2001-2180 8.7-9.1 BS-1363 198 lbs. (90 kg)
Form No. GRSDM-0903
4
ELECTRICAL RATING CHART – GRSDH MODELS - DUAL SHELF
SPECIFICATIONS
†
NEMA 14-30P for Canada
Shaded area pertains to Export Models only
‡
Unit comes equipped with two cord and plug sets, requiring two separate 15 amp power circuits.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRSDH-24D 120 1660 13.8 NEMA 5-15P 90 lbs. (41 kg)
GRSDH-30D 120 1920 16.0 NEMA 5-20P 100 lbs. (45 kg)
220E 1780 8.1 CEE 7/7 Schuko 100 lbs. (45 kg)
240E 2120 8.8 BS-1363 100 lbs. (45 kg)
220-230 CE 1780-1948 8.1-8.5 CEE 7/7 Schuko 100 lbs. (45 kg)
230-240 CE 1948-2120 8.5-8.8 BS-1363 100 lbs. (45 kg)
GRSDH-36D 120 1170/1170
‡
9.8/9.8
‡
(2) NEMA 5-15P
‡
112 lbs. (51 kg)
120/208 2340 9.8 NEMA 14-20P 112 lbs. (51 kg)
120/240 2340 9.8 NEMA 14-20P 112 lbs. (51 kg)
220E 2148 9.8 CEE 7/7 Schuko 112 lbs. (51 kg)
240E 2556 10.7 BS-1363 112 lbs. (51 kg)
220-230 CE 2148-2348 9.8-10.2 CEE 7/7 Schuko 112 lbs. (51 kg)
230-240 CE 2348-2556 10.2-10.7 BS-1363 112 lbs. (51 kg)
GRSDH-41D 120 1340/1340
‡
11.2/11.2
‡
(2) NEMA 5-15P
‡
126 lbs. (57 kg)
120/208 2680 11.2 NEMA 14-20P 126 lbs. (57 kg)
120/240 2680 11.2 NEMA 14-20P 126 lbs. (57 kg)
220E 2456 11.2 CEE 7/7 Schuko 126 lbs. (57 kg)
240E 2928 12.2 BS-1363 126 lbs. (57 kg)
220-230 CE 2456-2686 11.2-11.7 CEE 7/7 Schuko 126 lbs. (57 kg)
230-240 CE 2686-2928 11.7-12.2 BS-1363 126 lbs. (57 kg)
GRSDH-52D 120 1760/1760
‡
14.7/14.7
‡
(2) NEMA 5-15P
‡
150 lbs. (68 kg)
120/208 3520 14.7 NEMA 14-20P
†
150 lbs. (68 kg)
120/240 3520 14.7 NEMA 14-20P
†
150 lbs. (68 kg)
220E 3208 14.6 CEE 7/7 Schuko 150 lbs. (68 kg)
240E 3824 15.9 BS-1363 150 lbs. (68 kg)
220-230 CE 3208-3508 14.6-15.3 CEE 7/7 Schuko 150 lbs. (68 kg)
230-240 CE 3508-3824 15.3-15.9 BS-1363 150 lbs. (68 kg)
GRSDH-60D 120/208 4200 17.5 NEMA 14-20P 268 lbs. (122 kg)
120/240 4200 17.5 NEMA 14-20P 268 lbs. (122 kg)
220E 3660 16.6 No Plug 268 lbs. (122 kg)
240E 4360 18.2 No Plug 268 lbs. (122 kg)
220-230 CE 3660-4002 16.6-17.4 No Plug 268 lbs. (122 kg)
230-240 CE 4002-4360 17.4-18.2 No Plug 268 lbs. (122 kg)
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