Hatco GR-B Installation Manual

Glo-Ray®& Ultra-Glo

™

Portable Foodwarmer

GR-B, GRFF & UGFF Series

Installation &

Operating Manual

I&W #07.05.181.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

CAUTION HOT

GLO-RAY

FOODW

ARMER

HATCO CORP. MILWAUKEE, WI U.S.A.

CAUTION MAXIMUM LAMP

SIZE 60W.

ON

OFF

ULTRA GLO

CAUTION HOT

CAUTION HOT

Form No. GRPM-0307

i

CONTENTS

INTRODUCTION

Hatco Glo-Ray

®

and Ultra-Glo™ Portable
Foodwarmers are designed to provide ideal heat
patterns with precise temperature control to ensure
food quality and safety. Pre-focused heat patterns
prevent foods from overcooking in the middle or
cooling off around the edges by concentrating
higher temperatures to the outer edges of holding
surfaces where heat loss is the greatest. Flexible
heating options maximize food holding and
minimize the risk of food-borne illnesses. Portable
Foodwarmers safely maintain peak serving
temperatures longer without continuing to cook the
food.

Hatco Ultra-Glo ceramic pyramidal heat patterns
create intense heat energy allowing for a greater
working space between the warmer and the holding
surface.

The Glo-Ray and Ultra-Glo Foodwarmers are
available with or without shatter-resistant
incandescent lights to illuminate the warming area.
These bulbs have a special coating that guards
against injury and food contamination in the event of
breakage.

This manual provides the installation, safety and
operating instructions for the Portable
Foodwarmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Portable Foodwarmers. Safety instructions that
appear in this manual after a warning symbol and
the words WARNING or CAUTION printed in bold
face are very important. WARNING means there
is the possibility of serious personal injury or death
to yourself or others. CAUTION means there is
the possibility of minor or moderate injury. NOTICE
without the symbol signifies the possibility of
equipment or property damage only.

Hatco Portable Foodwarmers are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.

Important Owner Information........................................i

Introduction ....................................................................i

Important Safety Information.......................................1

Model Designations......................................................2

Model Descriptions.......................................................3

Specifications................................................................4

Plug Configurations.................................................4

Dimensions..............................................................4

Glo-Ray Electrical Rating Chart ..............................6

Ultra-Glo Electrical Rating Chart.............................6

Installation .....................................................................8

Unpacking................................................................8

Location...................................................................8

Assembly.................................................................8

Operation .......................................................................9

Maintenance ................................................................10

Cleaning ................................................................10

Display Light Bulb Replacement ...........................10

Accessories .................................................................11

Hatco Limited Warranty..............................................12

Authorized Parts Distributors.....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Portable Foodwarmer in the
spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. GRPM-0307

1

IMPORTANT SAFETY INFORMATION

IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.

WARNINGS

To avoid any injury, turn the power switch
OFF unplug the unit from the power source
and allow to cool completely before
performing any maintenance and cleaning.

Only light bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas may be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

For safe and proper operation, the unit must
be located a minimum of 2" (51 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.

To prevent any injury or damage to the unit
do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.

To prevent any injury or damage to the unit
do not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn and contact
Authorized Service Agent to replace it.

The unit is not waterproof. DO NOT submerge
in water. Do not operate if it has been
submerged in water.

To avoid the risk of fire the base must be
secured to top housing before turning on
power.

If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800­558-0607 or 414-671-6350; fax [phone]
or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

CAUTIONS

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

Locate the unit at the proper counter height,
in an area that is convenient for use. The
location should be level to prevent the unit or
its contents from accidentally falling, and
strong enough to support the weight of the
unit and food.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).

Standard and approved manufacturing oils
will smoke up to 30 minutes during initial
start-up. This is a temporary condition. To
assure safe operation, operate unit without
food product until smoke dissipates.

NOTICE

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.

Damage to countertop material such as
Corian

®

and similar products caused by heat
generated from Hatco equipment is not
covered under the Hatco warranty. Contact
the manufacturer of the base material for
application information.

Form No. GRPM-0307

2

MODEL DESIGNATIONS

UG FF B L

ULTRA-GLO

FRENCH FRY

BASE HEAT

INCANDESCENT LIGHT

GR FF B L

GLO-RAY

FRENCH FRY

BASE HEAT

INCANDESCENT LIGHT

Figure 1. Glo-Ray Model Designation

Figure 2. Ultra-Glo Model Designation

Form No. GRPM-0307

3

MODEL DESCRIPTIONS

Figure 3. GR-B Model

GR-B: Glo-Ray Base Heat
GRFF: Glo-Ray French Fry Warmer with

Upper Heat

GRFFL: Glo-Ray French Fry Warmer with

Upper Heat and Incandescent Light

GRFFB: Glo-Ray French Fry Warmer with

Upper Heat and Base Heat

GRFFBL: Glo-Ray French Fry Warmer Upper Heat,

Base Heat and Incandescent Light

GR-B MODELS

Hatco GR-B Models have a cast aluminum base
with built-in heating element, built-in temperature
control, On/Off rocker switch and standard pre-wired
6' (1829 mm) cord and plug.

GRFF, GRFFL, GRFFB AND GRFFBL
MODELS

Hatco GRFF, GRFFL, GRFFB and GRFFBL Models
have aluminum housings equipped with a metal
sheath infrared heating element, ON/OFF toggle
switch, and a standard pre-wired 6' (1829 mm) cord
and plug. The Portable Foodwarmer has optional
base heat, incandescent lights, infinite control and
display sign holder (sign not included). The unit is
also available in six Designer colors.

Figure 4. GRFFL Model

CAUTION HOT

GLO-RAY

FOODWARMER

HATCO CORP. MILWAUKEE, W

I U.S.A.

CAUTION MAXIMUM LAMP SIZE 60W.

ON

OFF

Figure 5. UGFFB Model

ULTRA GLO

CAUTION HOT

CAUTION HO

T

Figure 6. Swing-Away Top

UGFF: Ultra-Glo French Fry Warmer with

Upper Heat

UGFFL: Ultra-Glo French Fry Warmer with

Upper Heat and Incandescent Light

UGFFB: Ultra-Glo French Fry Warmer with Upper

Heat and Base Heat

UGFFBL: Ultra-Glo French Fry Warmer with Upper

Heat, Base Heat and Incandescent Light

NOTE: Optional infinite control is not available on
GR-B models, Ultra-Glo units or units with sign
holders.

NOTE: GRFFB and GRFFBL models are equipped
with a swing-away top to provide fast easy access to
food product. (See Figure 6.)

ULTRA-GLO™ MODELS

Hatco Ultra-Glo™Portable Foodwarmers have
aluminum housings equipped with a compact upper
ceramic heating element, ON/OFF toggle switch,
and a standard pre-wired 6' (1829 mm) cord and
plug. The Portable Foodwarmer has optional base
heat, incandescent lights, and is also available in
five Translucent Gloss finishes.