Page 1
Glo-Ray®& Ultra-Glo
™
Portable Foodwarmer
GR-B, GRFF & UGFF Series
Installation &
Operating Manual
I&W #07.05.181.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.
CAUTION HOT
GLO-RAY
FOODW
ARMER
HATCO CORP. MILWAUKEE, WI U.S.A.
CAUTION MAXIMUM LAMP
SIZE 60W.
ON
OFF
ULTRA GLO
CAUTION HOT
CAUTION HOT
Page 2
Form No. GRPM-0307
i
CONTENTS
INTRODUCTION
Hatco Glo-Ray
®
and Ultra-Glo™ Portable
Foodwarmers are designed to provide ideal heat
patterns with precise temperature control to ensure
food quality and safety. Pre-focused heat patterns
prevent foods from overcooking in the middle or
cooling off around the edges by concentrating
higher temperatures to the outer edges of holding
surfaces where heat loss is the greatest. Flexible
heating options maximize food holding and
minimize the risk of food-borne illnesses. Portable
Foodwarmers safely maintain peak serving
temperatures longer without continuing to cook the
food.
Hatco Ultra-Glo ceramic pyramidal heat patterns
create intense heat energy allowing for a greater
working space between the warmer and the holding
surface.
The Glo-Ray and Ultra-Glo Foodwarmers are
available with or without shatter-resistant
incandescent lights to illuminate the warming area.
These bulbs have a special coating that guards
against injury and food contamination in the event of
breakage.
This manual provides the installation, safety and
operating instructions for the Portable
Foodwarmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Portable Foodwarmers. Safety instructions that
appear in this manual after a warning symbol and
the words WARNING or CAUTION printed in bold
face are very important. WARNING means there
is the possibility of serious personal injury or death
to yourself or others. CAUTION means there is
the possibility of minor or moderate injury. NOTICE
without the symbol signifies the possibility of
equipment or property damage only.
Hatco Portable Foodwarmers are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.
Important Owner Information........................................i
Introduction ....................................................................i
Important Safety Information.......................................1
Model Designations......................................................2
Model Descriptions.......................................................3
Specifications................................................................4
Plug Configurations.................................................4
Dimensions..............................................................4
Glo-Ray Electrical Rating Chart ..............................6
Ultra-Glo Electrical Rating Chart.............................6
Installation .....................................................................8
Unpacking................................................................8
Location...................................................................8
Assembly.................................................................8
Operation .......................................................................9
Maintenance ................................................................10
Cleaning ................................................................10
Display Light Bulb Replacement ...........................10
Accessories .................................................................11
Hatco Limited Warranty..............................................12
Authorized Parts Distributors.....................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Portable Foodwarmer in the
spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
(800) 558-0607.
Page 3
Form No. GRPM-0307
1
IMPORTANT SAFETY INFORMATION
IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.
WARNINGS
To avoid any injury, turn the power switch
OFF unplug the unit from the power source
and allow to cool completely before
performing any maintenance and cleaning.
Only light bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas may be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.
For safe and proper operation, the unit must
be located a minimum of 2" (51 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.
To prevent any injury or damage to the unit
do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.
To prevent any injury or damage to the unit
do not pull unit by power cord.
To prevent any injury, discontinue use if
power cord is frayed or worn and contact
Authorized Service Agent to replace it.
The unit is not waterproof. DO NOT submerge
in water. Do not operate if it has been
submerged in water.
To avoid the risk of fire the base must be
secured to top housing before turning on
power.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800558-0607 or 414-671-6350; fax 800-690-2966
or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
CAUTIONS
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
Locate the unit at the proper counter height,
in an area that is convenient for use. The
location should be level to prevent the unit or
its contents from accidentally falling, and
strong enough to support the weight of the
unit and food.
Unit is not weatherproof. For safe and proper
operation locate the unit indoors
where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).
Standard and approved manufacturing oils
will smoke up to 30 minutes during initial
start-up. This is a temporary condition. To
assure safe operation, operate unit without
food product until smoke dissipates.
NOTICE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.
Damage to countertop material such as
Corian
®
and similar products caused by heat
generated from Hatco equipment is not
covered under the Hatco warranty. Contact
the manufacturer of the base material for
application information.
Page 4
Form No. GRPM-0307
2
MODEL DESIGNATIONS
UG FF B L
ULTRA-GLO
FRENCH FRY
BASE HEAT
INCANDESCENT LIGHT
GR FF B L
GLO-RAY
FRENCH FRY
BASE HEAT
INCANDESCENT LIGHT
Figure 1. Glo-Ray Model Designation
Figure 2. Ultra-Glo Model Designation
Page 5
Form No. GRPM-0307
3
MODEL DESCRIPTIONS
Figure 3. GR-B Model
GR-B: Glo-Ray Base Heat
GRFF: Glo-Ray French Fry Warmer with
Upper Heat
GRFFL: Glo-Ray French Fry Warmer with
Upper Heat and Incandescent Light
GRFFB: Glo-Ray French Fry Warmer with
Upper Heat and Base Heat
GRFFBL: Glo-Ray French Fry Warmer Upper Heat,
Base Heat and Incandescent Light
GR-B MODELS
Hatco GR-B Models have a cast aluminum base
with built-in heating element, built-in temperature
control, On/Off rocker switch and standard pre-wired
6' (1829 mm) cord and plug.
GRFF, GRFFL, GRFFB AND GRFFBL
MODELS
Hatco GRFF, GRFFL, GRFFB and GRFFBL Models
have aluminum housings equipped with a metal
sheath infrared heating element, ON/OFF toggle
switch, and a standard pre-wired 6' (1829 mm) cord
and plug. The Portable Foodwarmer has optional
base heat, incandescent lights, infinite control and
display sign holder (sign not included). The unit is
also available in six Designer colors.
Figure 4. GRFFL Model
CAUTION HOT
GLO-RAY
FOODWARMER
HATCO CORP. MILWAUKEE, W
I U.S.A.
CAUTION MAXIMUM LAMP SIZE 60W.
ON
OFF
Figure 5. UGFFB Model
ULTRA GLO
CAUTION HOT
CAUTION HO
T
Figure 6. Swing-Away Top
UGFF: Ultra-Glo French Fry Warmer with
Upper Heat
UGFFL: Ultra-Glo French Fry Warmer with
Upper Heat and Incandescent Light
UGFFB: Ultra-Glo French Fry Warmer with Upper
Heat and Base Heat
UGFFBL: Ultra-Glo French Fry Warmer with Upper
Heat, Base Heat and Incandescent Light
NOTE: Optional infinite control is not available on
GR-B models, Ultra-Glo units or units with sign
holders.
NOTE: GRFFB and GRFFBL models are equipped
with a swing-away top to provide fast easy access to
food product. (See Figure 6.)
ULTRA-GLO™ MODELS
Hatco Ultra-Glo™Portable Foodwarmers have
aluminum housings equipped with a compact upper
ceramic heating element, ON/OFF toggle switch,
and a standard pre-wired 6' (1829 mm) cord and
plug. The Portable Foodwarmer has optional base
heat, incandescent lights, and is also available in
five Translucent Gloss finishes.
Page 6
Form No. GRPM-0307
4
SPECIFICATIONS
Interior
Width Depth Height Height
Models (A) (B) (C) (D)
GRFF 12-3/8" 24" 15-7/8" 9-1/8"
(314 mm) (610 mm) (403 mm) (232 mm)
GRFFL 12-3/8" 24" 15-7/8" 9-1/8"
(314 mm) (610 mm) (403 mm) (232 mm)
Figure 8. Dimensions–GR-B Models
Width Depth Height
Models (A) (B) (C)
GR-B 12-3/4" 22" 2-1/4"
(324 mm) (559 mm) (57 mm)
Figure 9. Dimensions–GRFF & GRFFL Models
B
B
A
C
A
C
D
DIMENSIONS
PLUG CONFIGURATIONS
Units are supplied from the factory with a 6'
(1829 mm) electrical cord and plug installed. Plugs
are supplied according to the applications.
(See Figure 7.)
WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.
NEMA 5-15P
BS 1363
CEE 7/7 Schuko
Figure 7. Plug Configurations
*
*
*
*Receptacle not supplied by Hatco.
Page 7
Form No. GRPM-0307
5
SPECIFICATIONS
Figure 12. Dimensions–UGFFB & UGFFBL Models
B
D
C
E
A
Figure 11. Dimensions–UGFF & UGFFL Models
D
C
E
B
A
Interior
Width Depth Height
†
Height
*
Models (A) (B) (C) (D)
GRFFB 12-3/4" 24" 16"-20" 14"
(324 mm) (610 mm) (406-508 mm) (356 mm)
GRFFBL 12-3/4" 24" 16"-20" 14"
(324 mm) (610 mm) (406-508 mm) (356 mm)
Figure 10. Dimensions–GRFFB & GRFFBL Models
†Add 3" (76 mm) to height of unit when using display sign
holder.
* 14" (356 mm) clearance is standard. Optional clearances, not
available for retro-fit are 12" (305 mm) and 16" (406 mm).
*
18" (457 mm) clearance is standard. Optional clearances, not
available for retro-fit are, 14-1/2" (368 mm), 15" (381 mm),
16-3/4" (425 mm) and 19" (483 mm).
A
B
C
D
Top Bottom Interior
Width Depth Depth Height Height
Models (A) (B) (C) (D) (E)
UGFF 12-3/8" 18" 22-1/4" 18-7/8" 12"
(314 mm) (457 mm) (565 mm) (479 mm) (305 mm)
UGFFL 12-3/8" 18" 22-1/4" 18-7/8" 12"
(314 mm) (457 mm) (565 mm) (479 mm) (305 mm)
Top Bottom Interior
Width Depth Depth Height Height
*
Models (A) (B) (C) (D) (E)
UGFFB 12-3/4" 18" 22-1/2" 22" 18"
(324 mm) (457 mm) (572 mm) (559 mm) (457 mm)
UGFFBL 12-3/4" 18" 22-1/2" 22" 18"
(324 mm) (457 mm) (572 mm) (559 mm) (457 mm)
Page 8
Form No. GRPM-0307
6
SPECIFICATIONS
ELECTRICAL RATING CHART-GLO-RAY PORTABLE FOODWARMER MODELS
The electrical information in the shaded area pertains to Export Models only.
Model Voltage Watts Amps Shipping Weights
GR-B 120 250 2.1 16 lbs. (7 kg)
220 250 1.1 16 lbs. (7 kg)
240 250 1.0 16 lbs. (7 kg)
220-230 (CE) 210-230 1.0 16 lbs. (7 kg)
230-240 (CE) 230-250 1.0 16 lbs. (7 kg)
GRFF 100 500 5.0 16 lbs. (7 kg)
120 500 4.2 16 lbs. (7 kg)
220 500 2.3 16 lbs. (7 kg)
240 500 2.1 16 lbs. (7 kg)
220-230 (CE) 500-546 2.3-2.4 16 lbs. (7 kg)
230-240 (CE) 459-500 2.0-2.1 16 lbs. (7 kg)
GRFFL 100 584 5.8 18 lbs. (8 kg)
120 620 5.2 18 lbs. (8 kg)
220 600 2.7 18 lbs. (8 kg)
240 620 2.6 18 lbs. (8 kg)
220-230 (CE) 600-656 2.7-2.9 18 lbs. (8 kg)
230-240 (CE) 569-620 2.5-2.6 18 lbs. (8 kg)
GRFFB 100 750 7.5 26 lbs. (12 kg)
120 750 6.3 26 lbs. (12 kg)
220 710 3.2 26 lbs. (12 kg)
240 750 3.1 26 lbs. (12 kg)
220-230 (CE) 710-777 3.2-3.4 26 lbs. (12 kg)
230-240 (CE) 689-750 3.0-3.1 26 lbs. (12 kg)
GRFFBL 100 833 8.3 31 lbs. (14 kg)
120 870 7.3 31 lbs. (14 kg)
220 810 3.7 31 lbs. (14 kg)
240 870 3.6 31 lbs. (14 kg)
220-230 (CE) 810-867 3.7-3.8 31 lbs. (14 kg)
230-240 (CE) 799-870 3.5-3.6 31 lbs. (14 kg)
Page 9
Form No. GRPM-0307
7
SPECIFICATIONS
ELECTRICAL RATING CHART-ULTRA-GLO CERAMIC PORTABLE FOODWARMER MODELS
The electrical information in the shaded area pertains to Export Models only.
Model Voltage Watts Amps Shipping Weights
UGFF 100 625 6.3 15 lbs. (7 kg)
120 750 6.3 15 lbs. (7 kg)
220 630 2.8 15 lbs. (7 kg)
240 750 3.1 15 lbs. (7 kg)
220-230 (CE) 630-689 2.9-3.0 15 lbs. (7 kg)
230-240 (CE) 689-750 3.0-3.1 15 lbs. (7 kg)
UGFFL 100 708 7.1 19 lbs. (9 kg)
120 870 7.3 19 lbs. (9 kg)
220 730 3.3 19 lbs. (9 kg)
240 870 3.6 19 lbs. (9 kg)
220-230 (CE) 730-799 3.3-3.5 19 lbs. (9 kg)
230-240 (CE) 799-870 3.5-3.6 19 lbs. (9 kg)
UGFFB 100 875 8.8 26 lbs. (12 kg)
120 1000 8.3 26 lbs. (12 kg)
220 840 3.8 26 lbs. (12 kg)
240 1000 4.2 26 lbs. (12 kg)
220-230 (CE) 840-919 3.8-4.0 26 lbs. (12 kg)
230-240 (CE) 919-1000 4.0-4.2 26 lbs. (12 kg)
UGFFBL 100 959 9.6 31 lbs. (14 kg)
120 1120 9.3 31 lbs. (14 kg)
220 940 4.3 31 lbs. (14 kg)
240 1120 4.7 31 lbs. (14 kg)
220-230 (CE) 940-1029 4.3-4.5 31 lbs. (14 kg)
230-240 (CE) 1029-1120 4.5-4.7 31 lbs. (14 kg)
Page 10
Form No. GRPM-0307
8
INSTALLATION
UNPACKING
1. Remove the unit from the carton and remove all
packing materials.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in warranty card.
NOTE: If unit is equipped with optional equipment,
see ACCESSORIES section at back of this manual.
ELECTRICAL WIRING HOOK-UP
Refer to the ELECTRICAL RATING CHARTS for
specific information.
Power Cord and Plug Models
Install an approved grounded receptacle to match
the plug and cord supplied with the unit.
LOCATION
CAUTION
Locate the unit at the proper counter height, in
an area that is convenient for use. The location
should be level to prevent the unit or its
contents from accidentally falling, and strong
enough to support the weight of the unit and
food.
WARNING
For safe and proper operation, the unit must be
located a minimum of 2" (51 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.
WARNING
To prevent any injury or damage to the unit do
not store or use gasoline or other flammable
vapors or liquids in the vicinity of this or any
other appliance.
CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).
ASSEMBLY
GR-B Model
Model GR-B is preassembled. Follow unpacking
instructions before operating unit.
GRFF, GRFFL, UGFF & UGFFL, Models
WARNING
To avoid the risk of fire the base must be
secured to top housing before turning on power.
Figure 13. Assembly of Top Housing and Leg Bracket
Figure 14. Assembly of Top Housing with Leg Bracket to
Base Unit
CAUTION HOT
GLO-RAY
FOODW
ARMER
HATCO CORP
. MIL
W
AUKEE, WI U
.S.A.
CAUTION MAXIMUM LAMP
SIZE 60W
.
ON
OFF
NOTE: A Phillips Screwdriver is required for this
assembly.
1. Remove top housing, leg bracket s, and base unit
from carton and set parts on a non-scratch
surface.
2. Remove all packaging materials from unit.
3. Position the top housing, element side up, on a
non-scratch surface.
4. Using the four screws provided attach both leg
brackets to the top housing. (See Figure 13.)
5. Secure top assembly to base unit using lock
washers and wing nuts provided. (See
Figure 14.)
6. Place unit in desired location.
Top Housing
Screw
Base Unit
Lock Washer
Wing Nut
Leg Bracket
Page 11
Form No. GRPM-0307
9
INSTALLATION
OPERATION
Figure 16. Controls
5
6
7
4
1
2
OFF
LO
HI
ON
OFF
O
WARNING
To prevent any injury or damage to the unit do
not pull unit by power cord.
WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn and contact Authorized
Service Agent to replace it.
CAUTION
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
WARNING
The unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water.
CAUTION
Standard and approved manufacturing oils will
smoke up to 30 minutes during initial start-up.
This is a temporary condition. To assure safe
operation, operate unit without food product
until smoke dissipates.
NOTICE
Damage to countertop material such as Corian
®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
HEATING ELEMENT
Heating element is controlled by an ON/OFF switch
or an optional infinite control. To turn the element on,
either flip the switch in the ON position or turn the
infinite control to the desired setting.
Allow 15-20 minutes to reach operating
temperature.
NOTE: Model GR-B controlled by an On/Off rocker
switch.
NOTE: Optional infinite control is not available on
the GR-B Model, Ultra-Glo units, or units with sign
holders.
LIGHTS
On models equipped with lights, flip the toggle
switch to the ON position or turn optional infinite
control to energize the lights.
Figure 15. Assembly of Chrome Pan Rail
CAUTION HOT
ULTRA GLO
CAUTION HOT
GRFFB, GRFFBL, UGFFB & UGFFBL Models
1. Remove Portable Foodwarmer from carton and
set pre-assembled unit upright.
2. Remove all packaging materials from unit.
3. Insert chrome pan rail open end first. (See
Figure 15.)
4. Push adjacent end down firmly. For proper fitting,
chrome pan rail will rest on top of base unit.
5. Place unit in desired location.
NOTE: When transporting Portable Foodwarmers,
always allow unit to cool down before moving it. Be
sure to support top housing and base unit together.
ON/OFF Toggle Switch
(Standard)
Infinite Control Switch
(Optional)
Page 12
Form No. GRPM-0307
10
MAINTENANCE
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
CLEANING
Hatco Glo-Ray®and Ultra-Glo™Portable
Foodwarmer units are designed for maximum
durability and performance, with minimum
maintenance.
WARNING
To avoid any injury, turn the power switch OFF
unplug the unit from the power source and allow
to cool completely before performing any
maintenance and cleaning.
To preserve the finish of the Glo-Ray and Ultra-Glo
Portable Foodwarmer, it is recommended that the
surfaces be wiped daily with a clean, soft, damp
cloth. Stubborn stains maybe be removed with a
good stainless steel cleaner or a non-abrasive
cleaner. Hard to reach areas should be cleaned with
a small brush and mild soap.
NOTICE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
DISPLAY LIGHT BULB REPLACEMENT
The display light is an incandescent bulb which
illuminates the warming area. This bulb has a
special coating to guard against injury and food
contamination in the event of breakage.
To replace a bulb, disconnect the power supply and
wait until the unit has cooled. Display lamps have a
threaded base. Unscrew the bulb from the unit and
replace it with a new specially coated incandescent
bulb. Hatco shatter-resistant bulbs meet NSF
standards for food holding and display areas.
NOTE: Hatco shatter-resistant light bulbs meet NSF
standards for food holding and display areas. For
120 Volt applications, use Hatco part number
02.30.043.00. For 220, 240, 220-230 and 230-240
Volt applications, use Hatco part number
02.30.058.00.
WARNING
Only light bulbs which meet or exceed NSF
standards, specially designed for food holding
areas may be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
Page 13
Form No. GRPM-0307
11
ACCESSORIES
SIGN HOLDER
The optional 9" (229 mm) width x 5-1/2" (140 mm)
height display sign holder is also available for the
Portable Foodwarmer used in a self serve area.
(Sign not included.)
NOTE: Display sign holder is only available on the
GRFFL model with toggle switch.
To install the optional sign holder follow these
instructions:
1. Remove two outer screws from front of unit
(See Figure 17).
2. Install sign holder using original screws.
3. Install sign (not provided) and acrylic panel.
FIVE PLEAT HARDCOATED FRY BOX
RIBBON
A five (5) pleated hardcoated box tray can be added
to hold french fry boxes. (See Figure 18.)
EIGHT PLEAT HARDCOATED FRY BAG
RIBBON
An eight (8) pleated hardcoated fry bag tray can be
added to hold french fry bags. (See Figure 19.)
INCANDESCENT LIGHT
The Portable Foodwarmers with aluminum housings
may be equipped with incandescent display lights to
illuminate the warming area.
Shatter-resistant bulbs guard against injury and
food contamination in the event of breakage. The
display lighting meets NSF standards for food
holding and display areas.
NOTE: Display lights cannot be retrofitted to units.
INFINITE CONTROL
An optional infinite control is available for a more
precise temperature control.
NOTE: Optional infinite control is not available on
the GR-B Model, Ultra-Glo units, or units with sign
holders.
Figure 17. Installing Optional Sign Holder -
GRFFL Model with Toggle Switch
Acrylic Panel
Sign Holder
Figure 18. Five Pleat Hardcoated Fry Box Ribbon
Figure 19. Eight Pleat Hardcoated Fry Bag Ribbon
FOOD HOLDING PANS
Third, half and full size stainless steel food holding
pans available.
WIRE TRIVETS
Quarter, half and full size wire trivets in stainless
steel or plated finish.
Page 14
Form No. GRPM-0307
12
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
Page 15
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
Printed in U.S.A. March 2007
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOWA
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
KENTUCKY
Certified Service Center
Lexington 859-254-8854
Certified Service Center
Louisville 502-964-7007
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
VANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance Installation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UT
AH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
MANIT
OBA
Air Rite, Inc.
Winnepeg 204-895-2300
N
EW BRUNSWICK
EMR Services, Ltd.
Moncton 506-855-4228
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Parts No. 07.04.411.00 Form No.GRPM-0307
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