Hatco GR3H-35 Installation Manual

GLO-RAY

®

Heated Glass Overshelves

GR3 & GR3L Series

Installation &

Operating Manual

I&W #07.05.175.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. GR3M-0807

i

CONTENTS

INTRODUCTION

Hatco Glo-Ray Heated Glass Overshelves are
perfect for keeping prepared foods hot at kitchen
work areas, waitress pickup stations, buffet lines or
other customer serving points.

The Glo-Ray Heated Glass Overshelf features a
unique patented glass shelf that keeps food below
the glass at optimum serving temperatures while
maintaining product quality. Additionally, the top of
the heated glass overshelf is ideal for holding
wrapped or boxed food short term when serving
temperatures are not critical.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Heated Glass
Overshelves. We recommend all installation,
operating and safety information appearing in this
manual be read prior to installation or operation of

your Hatco Heated Glass Overshelf. Safety
information that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. NOTICE signifies the
possibility of equipment or property damage only.

Hatco Glo-Ray Heated Glass Overshelves are a
product of extensive research and field testing. The
materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Information ..............................1

Model Description................................................3

All Models........................................................3

GR3 Models....................................................3

GR3L Models ..................................................3

Model Designation...............................................3

Specifications.......................................................4

Electrical Requirements..................................4

Electrical Rating Charts...................................4

Dimensions ....................................................4

Installation............................................................5

Unpacking .......................................................5

Location...........................................................5

Mounting the Unit............................................6

Operation..............................................................8

Ground Fault Circuit Interrupt .........................8

Maintenance .........................................................9

Cleaning..........................................................9

Display Light Bulb Replacement.....................9

Accessories........................................................10

Hatco Limited Warranty.....................................11

Authorized Parts Distributors............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the inside of the
control box), voltage and purchase date of your Glo­Ray

®

Heated Glass Overshelf in the spaces below.
Please have this information available when
contacting Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada
by calling [phone].

Form No. GR3M-0807

1

IMPORTANT SAFETY INFORMATION

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Replacement
Parts when service is required.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone] or
International fax [phone].

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.

CAUTIONS

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food
displayed.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).

To avoid any injury or burns, do not come in
contact with the Heated Glass Overshelf while
unit is in operation.

All electrical connections must be in
accordance with local electrical codes and
any other applicable codes. Connections
should be made by a qualified, licensed
electrician.

WARNINGS

To avoid any injury, turn the power switch
OFF, and allow to cool completely before
performing any cleaning or maintenance.

To avoid any injury, do not allow liquids to
spill onto the Heated Glass Overshelf.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid any injury, do not clean Heated
Glass Overshelf when unit is energized or
hot.

Unit is not waterproof. To avoid electrical
shock or personal injury DO NOT submerge
in water. Do not operate if it has been
submerged in water.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

For safe and proper operation do not place
food product directly onto glass surface.
Food product must be wrapped or boxed.

For safe and proper operation, the top side of
the shelf is intended for short term holding of
food for which serving temperature is not
critical.

The fluorescent light fixtures used have
plastic safety shields covering the
fluorescent bulbs to meet N.S.F. standards.
To avoid personal injury and/or food
contamination always operate the unit with
the plastic safety shield properly installed.

After installing a fluorescent light bulb make
sure to reinstall the protective lens cover.
Breakage of a bulb not properly covered
could result in personal injury and/or food
contamination.

IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.

Form No. GR3M-0807

2

IMPORTANT SAFETY INFORMATION

NOTICES

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish marring its
appearance and making it susceptible to dirt
accumulation.

Only soft cleaning cloths, mild soap and
water should be used to clean breath
protector(s). Breath protector(s) are made of
shatterproof polycarbonate and will scratch
or crack if proper care is not taken.

Do not allow the glass shelf to overheat.
Overheating may cause the food containers
to melt or soften.

Use of excessive force when tightening
mounting screws may damage unit or
countertop.

Do not use food pans, ceramic dishes, or
abrasive materials on Heated Glass
Overshelves. Food pans, ceramic dishes, and
abrasive materials may scratch the glass
shelf marring its appearance and making it
susceptible to dirt accumulation. It is
recommended that glass overshelves be
used for food products contained in
disposable paper or plastic containers or
wrapping.

IMPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.

Damage to countertop material such as
Corian

®

and similar products caused by heat
generated from Hatco equipment is not
covered under the Hatco warranty.
Recommended for use over metallic
counters. For other surfaces, verify that the
material is suitable for temperature up to
180°F (82°C).

The Remote Mounted Control Box must be
installed outside of the heat zone. Locating
the control box inside the heat zone will
cause the switches to overheat, malfunction,
and fail. See Figure 6 for minimum mounting
distances.

Form No. GR3M-0807

3

MODEL DESCRIPTION

MODEL DESIGNATION

ALL MODELS

All models are ideal for pass-through areas, buffet
and cafeteria lines and other self-serving areas.

All models are available as either standard or high
wattage units. Standard wattage units may be used
where there is an additional bottom source of heat,
such as the Hatco Heated Base Overshelves GRS,
GRSB, GRSBF, and GRSR. High wattage units are
for use in installations where no bottom heat source
is present.

Units are available in widths of 29" (737 mm),
35" (889 mm) and 41" (1041 mm).

Options available for these units include front and
rear breath protectors and a choice of either a
Designer color or stainless steel finish. The remote­mounted control box includes a 3' (914 mm) flexible
electrical conduit.

GR3 MODELS

The GR3 Heated Glass Overshelf is constructed of
stainless steel or powdercoat painted steel in
Designer colors and glass. Featuring a remote
mounted On/Off toggle switch, Ground Fault Circuit
Interrupt (GFCI) safety, indicator light and one
adjustable infinite heat control for the heated glass
overshelf.

Figure 1. Glo-Ray®Model GR3-35

with Optional Breath Protectors

GR 3 H L - 29

Overall Width
Fluorescent Light

High Wattage

Heated Glass

Glo-Ray

No Character - Standard Wattage

Figure 2. Model Designation

GR3L MODELS

The GR3L Heated Glass Overshelf is constructed of
stainless steel or powdercoat painted steel in
Designer colors and glass. Featuring a remote
mounted On/Off toggle switch, a Ground Fault
Circuit Interrupt (GFCI) safety, indicator light, one
adjustable infinite heat control for the heated glass
overshelf, and two fluorescent lights to illuminate the
warming area.

Form No. GR3M-0807

4

SPECIFICATIONS

ELECTRICAL REQUIREMENTS

Units are supplied from the factory equipped with
a 3' (914 mm) flexible electrical conduit connection
to the remote control box.

Figure 3. Dimensions

CAUTION
All electrical connections must be in accordance
with local electrical codes and any other
applicable codes. Connections should be made
by a qualified, licensed electrician.

Model Voltage Watts Amps Electrical Connection Shipping Weight

GR3-29 120 758 6.3 Conduit 59 lbs. (27 kg)
GR3H-29 120 1263 10.5 Conduit 59 lbs. (27 kg)

GR3-35 120 941 7.8 Conduit 71 lbs. (32 kg)
GR3H-35 120 1600 13.3 Conduit 71 lbs. (32 kg)

GR3-41 120 1143 9.5 Conduit 83 lbs. (38 kg)
GR3H-41 120 1895 15.8 Conduit 83 lbs. (38 kg)

ELECTRICAL RATING CHART – GR3 MODELS

Model Voltage Watts Amps Electrical Connection Shipping Weight

GR3L-29 120 794 6.6 Conduit 61 lbs. (27 kg)
GR3HL-29 120 1299 10.8 Conduit 61 lbs. (27 kg)

GR3L-35 120 977 8.1 Conduit 73 lbs. (33 kg)
GR3HL-35 120 1636 13.6 Conduit 73 lbs. (33 kg)

GR3L-41 120 1179 9.8 Conduit 85 lbs. (38 kg)
GR3HL-41 120 1931 16.1 Conduit 85 lbs. (38 kg)

ELECTRICAL RATING CHART – GR3L MODELS

DIMENSIONS

Width Depth† Height Interior Interior Interior

Model (A) (B) (C) (D) (E) (F)

GR3-29 & 29" 27-3/16" 13-1/2" 25-11/16" 10-3/16" 9"
GR3H-29 (737 mm) (691 mm) (343 mm) (652 mm) (259 mm) (229 mm)
GR3-35 & 35" 27-3/16" 13-1/2" 31-11/16" 10-3/16" 9"
GR3H-35 (889 mm) (691 mm) (343 mm) (805 mm) (259 mm) (229 mm)
GR3-41 & 41" 27-3/16" 13-1/2" 37-11/16" 10-3/16" 9"

GR3H-41 (1041 mm) (691 mm) (343 mm) (957 mm) (259 mm) (229 mm)

Width Depth† Height Interior Interior Interior

Model (A) (B) (C) (D) (E) (F)

GR3L-29 & 29" 27-3/16" 13-1/2" 25-11/16" 10-3/16" 9"
GR3HL-29 (737 mm) (691 mm) (343 mm) (652 mm) (259 mm) (229 mm)
GR3L-35 & 35" 27-3/16" 13-1/2" 31-11/16" 10-3/16" 9"
GR3HL-35 (889 mm) (691 mm) (343 mm) (805 mm) (259 mm) (229 mm)
GR3L-41 & 41" 27-3/16" 13-1/2" 37-11/16" 10-3/16" 9"

GR3HL-41 (1041 mm) (691 mm) (343 mm) (957 mm) (259 mm) (229 mm)

A

C

Note: Shipping weight includes packaging.

B

D

E

F

† 37-1/4" (946 mm) including accessory breath protectors.
Usable Heated Top Shelf Area:

GR3-, GR3L-, GR3H-, GR3HL-29: 23-1/4"W x 21-1/4"D (591 x 540 mm)
GR3-, GR3L-, GR3H-, GR3HL-35: 29-1/4"W x 21-1/4"D (743 x 540 mm)
GR3-, GR3L-, GR3H-, GR3HL-41: 35-1/4"W x 21-1/4"D (895 x 540 mm)

Form No. GR3M-0807

5

INSTALLATION

UNPACKING

Glo-Ray®Heated Glass Overshelves are shipped
with most components pre-assembled. Care should
be taken when unpacking shipping carton to avoid
damage to unit and components enclosed.

1. Remove unit from box.

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in the warranty card.

3. Remove tape and protective packaging from all
surfaces of unit.

LOCATION

For proper operation and maximum performance,
locate the Heated Glass Overshelf in an area where
the ambient air temperature is constant and is a
minimum of 70°F (21°C). Areas which are
susceptible to active air movements or currents
should be avoided, i.e., near exhaust fans or hoods
and air conditioning ducts.

CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is
a minimum of 70°F (21°C).

WARNING
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur.

CAUTION
To avoid any injury or damage locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food
displayed.

CAUTION
All electrical connections must be in accordance
with local electrical codes and any other
applicable codes. Connections should be made
by a qualified, licensed electrician.

NOTICE

Damage to countertop material such as Corian

®

and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Recommended for use over
metallic counters. For other surfaces, verify that
the material is suitable for temperature up to
180°F (82°C).

Form No. GR3M-0807

6

INSTALLATION

MOUNTING THE UNIT

(See Figure 4)

NOTE: Locate the conduit hole 15-5/8" (397 mm)
away from the front edge (not including breath
protector) of the unit overhang on the top shelf or 2"
(51 mm) away from center of mounting bracket or
unit, front to back, and 7/8" (22 mm) in from the side
of the unit.

1. Drill a 1-3/8" (35 mm) hole in countertop for the
wire routing.

2. Route flexible conduit through the pre-drilled
hole and place unit on countertop.

3. Remove the screw from each counter mount
cover and lift cover to expose mounting holes.

4. Using the mounting brackets as a template, mark
the mounting holes in the countertop.

NOTE: Verify legs on unit are straight and
perpendicular before marking and drilling holes.

5. Move the unit out of the way and drill 8 mounting
holes (4 for each side). Drill appropriate sized
holes based on fastener size (fasteners not
supplied).

6. Position unit on countertop.

7. Secure the unit to the countertop (hardware not
supplied).

NOTE: If mounting to a wooden countertop, use
#10 wood screw (length will depend on
countertop thickness). For other countertop
materials, drill holes through countertop and

Figure 4. Mounting the Unit

Mounting Bracket

Screw (Not Supplied)

Nut (Not Supplied)

Front Edge Of Unit

Center Line

Of Unit

Left Edge

Of Unit

Flexible Conduit

Counter Mount Cover

secure with bolts and nuts. Units mounted to a
metal surface may require a backing plate
installed to the underside of the surface in order
to increase unit stability (backing plate not
supplied).

8. Secure counter mount covers in place using
original hardware. Do not overtighten.

NOTICE
Use of excessive force when tightening
mounting screws may damage unit or
countertop.

NOTE: Hatco recommends a qualified electrician
connect the appropriate electrical power source to
the Remote Control Box. Refer to
SPECIFICATIONS, WIRING DIAGRAM, or the unit
identification plate for specific model watt and amp
ratings.

9. Connect incoming power supply to the wire leads
inside the Remote Control Box. Wire leads are
factory attached to the Ground Fault Circuit
Interrupt (GFCI) switch.

10.Route wires located in the Flexible Conduit
through knock outs located on either end of the
Remote Control Box.

11. Secure Flexible Conduit to the Remote Control
Box.

12.Connect heating unit and lights by attaching the
Flexible Conduit wires to the terminal block
located inside the Remote Control Box.
(See WIRING DIAGRAM for details.)

15-5/8" (397 mm)

2" (51 mm)

7/8" (22 mm)

Conduit Hole Top View

Form No. GR3M-0807

7

INSTALLATION

Figure 5. Remote Mounted Control Box

Figure 6. Minimum Remote Mounting Distance for Remote Control Box

REMOTE MOUNTED CONTROL BOX
(RMB)

Remote mounted control box should be installed by
a qualified electrician.

NOTE: When mounting the remote mounted control
box insure space is available to access the GFCI
reset button.

NOTICE
The Remote Mounted Control Box must be
installed outside of the heat zone. Locating the
control box inside the heat zone will cause the
switches to overheat, malfunction, and fail. See
Figure 6 for minimum mounting distances.

Form No. GR3M-0807

8

OPERATION

WARNING
To avoid any injury, do not allow liquids to spill
onto the Heated Glass Overshelf.

WARNING
Unit is not waterproof. To avoid electrical shock
or personal injury DO NOT submerge in water.
Do not operate if it has been submerged in
water.

WARNING
For safe and proper operation do not place food
product directly onto glass surface. Food
product must be wrapped or boxed.

WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.

CAUTION
To avoid any injury or burns, do not come in
contact with the Heated Glass Overshelf while
unit is in operation.

The Heated Glass Overshelves main power is
controlled by an ON/OFF toggle switch. (See Figure

7.) The switch must be in the ON position for the unit
to function.

On the GR3L models the fluorescent display lights
are also controlled by the ON/OFF toggle switch.

The Heated Glass Overshelf is controlled by the
infinite heat control switch and can be set to any
desired heating level as indicated on the control
plate. (See Figure 7.) The indicator light indicates
that the heated glass shelf is on. The Heated Glass
Overshelf provides a dual heat source radiating heat
downward to blanket the product below, and
conducting heat upward to keep packaged food on
the glass shelf warm. The top side of the Heated
Glass Overshelf, with the infinite heat control switch
set on high, reaches 180°F (82°C). Allow 30 minutes
for unit to reach operating temperature.

NOTE: To operate the unit for display only with no
heat (GR3L Series only), position the heat control to
the lowest or OFF setting.

NOTICE
Do not allow the glass shelf to overheat.
Overheating may cause the food containers to
melt or soften.

Figure 7. Control Panel

WARNING
For safe and proper operation, the top side of
the shelf is intended for short term holding of
food for which serving temperature is not
critical.

NOTICE
Do not use food pans, ceramic dishes, or
abrasive materials on Heated Glass
Overshelves. Food pans, ceramic dishes, and
abrasive materials may scratch the glass shelf
marring its appearance and making it
susceptible to dirt accumulation. It is
recommended that glass overshelves be used
for food products contained in disposable paper
or plastic containers or wrapping.

GROUND FAULT CIRCUIT INTERRUPT

Units are supplied with a built in Ground Fault Circuit
Interrupt (GFCI) which is designed to turn electrical
power off to the internal components when there is
a short circuit or electrical fault. (See Figure 7.)

To reset the “GFCI” push the reset button in. If the
“GFCI” continues to trip, contact your local
Authorized Hatco Service Agency.

Indicator Light

ON/OFF Switch

Ground Fault Circuit Interrupt
(GFCI) Switch

Infinite Heat Control Switch

Form No. GR3M-0807

9

MAINTENANCE

CLEANING

Hatco Glo-Ray®Heated Glass Overshelves are
designed for maximum durability and performance,
with minimum maintenance.

WARNING
To avoid any injury, turn the power switch OFF,
and allow to cool completely before performing
any cleaning or maintenance.

WARNING
To avoid any injury, do not allow liquids to spill
onto the Heated Glass Overshelf.

WARNING
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

NOTICE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish marring its
appearance and making it susceptible to dirt
accumulation.

NOTICE
Only soft cleaning cloths, mild soap and water
should be used to clean breath protector(s).
Breath protector(s) are made of shatterproof
polycarbonate and will scratch or crack if proper
care is not taken.

WARNING
To avoid any injury, do not clean Heated Glass
Overshelf when unit is energized or hot.

The Heated Glass Overshelf should be cleaned
daily with ordinary glass cleaner and soft cloth or
paper towel.

DISPLAY LIGHT BULB REPLACEMENT­GR3L MODELS ONLY

GR3L units are equipped with two 120 volt
fluorescent light tubes which illuminate the warming
area. These tubes have a special lens cover to
guard against injury and food contamination in the
event of breakage.

To replace a fluorescent light, turn the power switch
off and wait until the unit has cooled. Remove the
protective lens cover from the fixture and carefully
twist the fluorescent tube and pull to remove it from
the sockets.

Reverse procedure to re-assemble.

WARNING
After installing a fluorescent light bulb make
sure to reinstall the protective lens cover.
Breakage of a bulb not properly covered could
result in personal injury and/or food
contamination.

WARNING
The fluorescent light fixtures used have plastic
safety shields covering the fluorescent bulbs to
meet N.S.F. standards. To avoid personal injury
and/or food contamination always operate the
unit with the plastic safety shield properly
installed.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

Form No. GR3M-0807

10

ACCESSORIES

BREATH PROTECTOR(S)

Accessory breath protector(s) are available from the
factory. Refer to Figure 8 and follow these steps to
install them.

1. Remove protective paper from acrylic surfaces.

2. Loosen 3 screws from underside of shelf. Slide
mounting bracket into position with studs facing
to the front and down. Tighten 3 screws.

Figure 8. Installing Accessory Breath Protectors

3. Align breath protector mounting holes with studs
and secure using acorn nuts provided. Do not
overtighten.

Stud

Breath Protector

Mounting Bracket

Acorn Nut

Form No. GR3M-0807

11

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
Built-In Heated Well Elements
(metal sheathed)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND
DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts & Service Fax [phone] Int’l. Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A. August 2007

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HA

WAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOWA

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-9308

KENTUCKY

Certified Service Center
Lexington 859-254-8854

Certified Service Center
Louisville 502-964-7007

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MAR

YLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOT

A

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEV

ADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW

YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYL

VANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

Appliance Installation & Service
Pittsburgh 412-809-0244

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

GCS Service
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-281 1

UT

AH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

W

ASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service
Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANIT

OBA

Air Rite, Inc.
Winnepeg 204-895-2300

N

EW BRUNSWICK

EMR Services, Ltd.
Moncton 506-855-4228

ONT

ARIO

Choquette CKS
Ottawa 613-739-8458

R.G. Henderson Ltd.
Toronto 416-422-5580

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

Parts No. 07.04.404.00 Form No. GR3M-0807