GLO-RAY
®
Designer Merchandising Warmer
GR2SD Series
Installation &
Operating Manual
I&W # 07.05.078.00
This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless you
have read and understood the contents of this
manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.
i
INTRODUCTION
The Hatco Glo-Ray Designer Merchandising Warmers,
GR2SDH (Horizontal Shelf) and GR2SDS (Slant Shelf),
are perfect for holding wrapped sandwiches or boxed
pizza on a buffet line or at temporary serving areas.
These warmers safely hold hot wrapped products and
keep them at optimum serving temperatures without
affecting quality. Prefocused infrared heat from above
and a thermostatically controlled heated base extends
the holding times of most wrapped food. The infrared
heating elements are guaranteed against burnout and
breakage for two years These units also feature
incandescent lights along with a cord and plug set.
This manual provides the installation, safety and
operating instructions for the Glo-Ray Designer
Merchandising Warmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of your
Hatco Designer Merchandising Warmer. Safety
instructions that appear in this manual after a warning
symbol and the words WARNING or CAUTION
printed in bold face are very important. WARNING
means there is the possibility of serious injury or death
to yourself or others. CAUTION means there is the
possibility of minor or moderate injury. CAUTION
without the symbol signifies the possibility of equipment
or property damage only.
Hatco Glo-Ray Designer Merchandising Warmers are a
product of extensive research and field testing. The
materials used were selected for maximum durability,
attractive appearance and optimum performance. Every
unit is thoroughly inspected and tested prior to shipment.
CONTENTS
Important Owner Information.....................................i
Introduction ...................................................................i
Important Safety Instructions .....................................1
Model Descriptions .......................................................2
All Models ..............................................................2
GR2SDH Models ....................................................2
GR2SDS Models.....................................................2
Specifications.................................................................2
Plug Configurations ................................................2
Electrical Rating Charts ..........................................3
Dimensions..............................................................7
Installation...................................................................10
All Models ............................................................10
Location ................................................................10
Operation.....................................................................10
Maintenance ................................................................11
General ..................................................................11
Cleaning ................................................................11
Display Light Bulb Replacement..........................11
Accessories...................................................................12
LED Temperature Control ....................................12
4" (10 cm) Designer Legs.....................................12
Stainless Steel Divider Rods.................................12
Designer Inset Color Panels .................................12
Breath Protector(s) ................................................12
Hatco Limited Warranty............................................13
Authorized Parts Distributors....................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (identification
plate located on the back of the unit), voltage and
purchase date of your Glo-Ray
®
Designer
Merchandising Warmer in the spaces below. Please have
this information available when calling Hatco for
service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
Form No. GR2SDM-0102
WARNINGS
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
CAUTIONS
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to
avoid injury.
Locate the unit at the proper counter height, in
an area that is convenient for use. The location
should be level to prevent the unit or its contents
from accidentally falling, and strong enough to
support the weight of the unit and food.
The National Sanitation Foundation (NSF)
requires that GR2SD Series units over 36"
(91 cm) in length or weighing more than 80 lbs.
(36 kg) to be either sealed or raised on the
installation surface. If this unit cannot be sealed
at the point of use, 4" (10 cm) legs are included
to allow for proper cleaning access below unit.
See Hatco ACCESSORIES for installation
instructions.
CAUTIONS
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are
made of shatterproof polycarbonate and will
scratch if proper care is not taken.
IMPORTANT SAFETY INSTRUCTIONS
1
WARNINGS
Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.
Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water.
To avoid any injury, turn the power switch off at
the fuse disconnect switch/circuit breaker or
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.
To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.
Do not place food product directly onto hardcoat
surface. Food product must be wrapped, boxed or
on a food pan.
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.
To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.
Form No. GR2SDM-0102
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
MODEL DESCRIPTIONS
SPECIFICATIONS
2
Form No.
GR2SDM-0102
Figure 1. Glo-Ray Model GR2SDH - Single Shelf.
Figure 2. Glo-Ray Model GR2SDS - Dual Shelf.
ALL MODELS
All GR2SD models are constructed of aluminum and
feature tempered glass side panels, a thermostatically
controlled heated base, infrared upper heating elements,
incandescent lights, product divider rods, legs, designer
color inset panels, and a cord and plug set.
GR2SDH MODELS
The GR2SDH models are horizontal shelf warmers
designed to hold wrapped product.
These models are available in various widths, 30-1/8" to
66-1/8" (77 to 178 cm), and are also available in single
shelf or dual shelf models.
GR2SDS MODELS
The GR2SDS models are slant shelf warmers designed
to hold wrapped product. The shelves are slanted for the
convenience of self-serve.
These models are available in various widths, 30-1/8" to
66-1/8" (77 to 178 cm), and are also available in single
shelf or dual shelf models.
NOTE: GR2SDH models cannot
be converted to
GR2SDS models.
PLUG CONFIGURATIONS
Units are supplied from the factory with an electrical
cord and plug. See Figure 3.
WARNING
Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.
NEMA 5-20P
CEE 7/7 Schuko
NEMA 14-20P
BS 1363
NEMA 5-15P
Figure 3. Plug Configurations
SPECIFICATIONS
3
Form No. GR2SDM-0102
* NEMA 5-20P for Canada.
The electrical information in the shaded areas pertains to Export models only.
ELECTRICAL RATING CHART - HORIZONTAL MODEL - SINGLE SHELF
Model Voltage Watts Amps Plug Configuration Shipping Weight
GR2SDH-24 120 695 5.8 NEMA 5-15P 96 lbs. (44 kg)
220 675 3.1 CEE 7/7 Schuko 96 lbs. (44 kg)
240 695 2.9 BS-1363 96 lbs. (44 kg)
220-230 (CE) 675-738 3.1-3.2 CEE 7/7 Schuko 96 lbs. (44 kg)
230-240 (CE) 638-695 2.8-2.9 BS-1363 96 lbs. (44 kg)
GR2SDH-30 120 845 7.1 NEMA 5-15P 102 lbs. (46 kg)
220 825 3.7 CEE 7/7 Schuko 102 lbs. (46 kg)
240 845 3.5 BS-1363 102 lbs. (46 kg)
220-230 (CE) 825-902 3.7-3.9 CEE 7/7 Schuko 102 lbs. (46 kg)
230-240 (CE) 776-845 3.4-3.5 BS-1363 102 lbs. (46 kg)
GR2SDH-36 120 995 8.3 NEMA 5-15P 113 lbs. (51 kg)
220 975 4.4 CEE 7/7 Schuko 113 lbs. (51 kg)
240 995 4.1 BS-1363 113 lbs. (51 kg)
220-230 (CE) 975-1066 4.4-4.6 CEE 7/7 Schuko 113 lbs. (51 kg)
230-240 (CE) 914-995 4.0-4.1 BS-1363 113 lbs. (51 kg)
GR2SDH-42 120 1240 10.3 NEMA 5-15P 138 lbs. (63 kg)
220 1200 5.5 CEE 7/7 Schuko 138 lbs. (63 kg)
240 1240 5.2 BS-1363 138 lbs. (63 kg)
220-230 (CE) 1200-1312 5.5-5.7 CEE 7/7 Schuko 138 lbs. (63 kg)
230-240 (CE) 1139-1240 5.0-5.2 BS-1363 138 lbs. (63 kg)
GR2SDH-48 120 1390 11.6 NEMA 5-15P 149 lbs. (68 kg)
220 1350 6.1 CEE 7/7 Schuko 149 lbs. (68 kg)
240 1390 5.8 BS-1363 149 lbs. (68 kg)
220-230 (CE) 1350-1476 6.1-6.4 CEE 7/7 Schuko 149 lbs. (68 kg)
230-240 (CE) 1276-1390 5.5-5.8 BS-1363 149 lbs. (68 kg)
GR2SDH-54 120 1540 12.8 NEMA 5-15P* 167 lbs. (76 kg)
220 1500 6.8 CEE 7/7 Schuko 167 lbs. (76 kg)
240 1540 6.4 BS-1363 167 lbs. (76 kg)
220-230 (CE) 1500-1640 6.8-7.1 CEE 7/7 Schuko 167 lbs. (76 kg)
230-240 (CE) 1414-1540 6.1-6.4 BS-1363 167 lbs. (76 kg)
GR2SDH-60 120 1835 15.3 NEMA 5-20P 187 lbs. (85 kg)
220 1775 8.1 CEE 7/7 Schuko 187 lbs. (85 kg)
240 1835 7.6 BS-1363 187 lbs. (85 kg)
220-230 (CE) 1775-1940 8.1-8.4 CEE 7/7 Schuko 187 lbs. (85 kg)
230-240 (CE) 1685-1835 7.3-7.6 BS-1363 187 lbs. (85 kg)
SPECIFICATIONS
4
Form No.
GR2SDM-0102
ELECTRICAL RATING CHART - HORIZONTAL MODEL - DUAL SHELF
Model Voltage Watts Amps Plug Configuration Shipping Weight
GR2SDH-48T 120/208 4020 17.2 NEMA 14-20P 466 lbs. (211 kg)
120/240 4020 17.2 NEMA 14-20P 466 lbs. (211 kg)
ELECTRICAL RATING CHART - HORIZONTAL MODEL - TRIPLE SHELF
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GR2SDH-24D 120 1340 11.2 NEMA 5-15P 126 lbs. (57 kg)
220 1300 5.9 CEE 7/7 Schuko 126 lbs. (57 kg)
240 1340 5.6 BS-1363 126 lbs. (57 kg)
220-230 (CE) 1300-1421 5.9-6.2 CEE 7/7 Schuko 126 lbs. (57 kg)
230-240 (CE) 1230-1340 5.4-5.6 BS-1363 126 lbs. (57 kg)
GR2SDH-30D 120 1640 13.7 NEMA 5-15P 142 lbs. (65 kg)
220 1600 7.3 CEE 7/7 Schuko 142 lbs. (65 kg)
240 1640 6.8 BS-1363 142 lbs. (65 kg)
220-230 (CE) 1600-1749 7.3-7.6 CEE 7/7 Schuko 142 lbs. (65 kg)
230-240 (CE) 1506-1640 6.5-6.8 BS-1363 142 lbs. (65 kg)
GR2SDH-36D 120 1915 16.0 NEMA 5-20P 158 lbs. (72 kg)
220 1875 8.5 CEE 7/7 Schuko 158 lbs. (72 kg)
240 1915 8.0 BS-1363 158 lbs. (72 kg)
220-230 (CE) 1875-2049 8.5-8.9 CEE 7/7 Schuko 158 lbs. (72 kg)
230-240 (CE) 1758-1915 7.6-8.0 BS-1363 158 lbs. (72 kg)
GR2SDH-42D 120/208 2430 10.3 NEMA 14-20 186 lbs. (85 kg)
120/240 2430 10.3 NEMA 14-20 186 lbs. (85 kg)
220 2350 10.7 CEE 7/7 Schuko 186 lbs. (85 kg)
240 2430 10.1 BS-1363 186 lbs. (85 kg)
220-230 (CE) 2350-2568 10.7-11.2 CEE 7/7 Schuko 186 lbs. (85 kg)
230-240 (CE) 2231-2430 9.7-10.1 BS-1363 186 lbs. (85 kg)
GR2SDH-48D 120/208 2705 11.6 NEMA 14-20 202 lbs. (92 kg)
120/240 2705 11.6 NEMA 14-20 202 lbs. (92 kg)
220 2625 10.8 CEE 7/7 Schuko 202 lbs. (92 kg)
240 2705 11.3 BS-1363 202 lbs. (92 kg)
220-230 (CE) 2625-2869 11.9-12.5 CEE 7/7 Schuko 202 lbs. (92 kg)
230-240 (CE) 2484-2705 10.8-11.3 BS-1363 202 lbs. (92 kg)
GR2SDH-54D 120/208 3005 12.8 NEMA 14-20 228 lbs. (104 kg)
120/240 3005 12.8 NEMA 14-20 228 lbs. (104 kg)
220 2925 13.3 CEE 7/7 Schuko 228 lbs. (104 kg)
240 3005 12.5 BS-1363 228 lbs. (104 kg)
220-230 (CE) 2925-3197 13.3-13.9 CEE 7/7 Schuko 228 lbs. (104 kg)
230-240 (CE) 2759-3005 12.0-12.5 BS-1363 228 lbs. (104 kg)
GR2SDH-60D 120/208 3570 15.3 NEMA 14-20 258 lbs. (117 kg)
120/208 3570 15.3 NEMA 14-20 258 lbs. (117 kg)
220 3450 15.7 CEE 7/7 Schuko 258 lbs. (117 kg)
240 3570 14.9 BS-1363 258 lbs. (117 kg)
220-230 (CE) 3450-3771 15.7-16.4 CEE 7/7 Schuko 258 lbs. (117 kg)
230-240 (CE) 3278-3570 14.3-14.9 BS-1363 258 lbs. (117 kg)
SPECIFICATIONS
5
Form No. GR2SDM-0102
ELECTRICAL RATING CHART - SLANT MODEL - SINGLE SHELF
The electrical information in the shaded areas pertains to Export models only.
* NEMA 5-20P for Canada.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GR2SDS-24 120 695 5.8 NEMA 5-15P 98 lbs. (44 kg)
220 675 3.1 CEE 7/7 Schuko 98 lbs. (44 kg)
240 695 2.9 BS-1363 98 lbs. (44 kg)
220-230 (CE) 675-738 3.1-3.2 CEE 7/7 Schuko 98 lbs. (44 kg)
230-240 (CE) 638-695 2.8-2.9 BS-1363 98 lbs. (44 kg)
GR2SDS-30 120 845 7.1 NEMA 5-15P 110 lbs. (50 kg)
220 825 3.7 CEE 7/7 Schuko 110 lbs. (50 kg)
240 845 3.5 BS-1363 110 lbs. (50 kg)
220-230 (CE) 825-902 3.7-3.9 CEE 7/7 Schuko 110 lbs. (50 kg)
230-240 (CE) 776-845 3.4-3.5 BS-1363 110 lbs. (50 kg)
GR2SDS-36 120 995 8.3 NEMA 5-15P 128 lbs. (58 kg)
220 975 4.4 CEE 7/7 Schuko 128 lbs. (58 kg)
240 995 4.1 BS-1363 128 lbs. (58 kg)
220-230 (CE) 975-1066 4.4-4.6 CEE 7/7 Schuko 128 lbs. (58 kg)
230-240 (CE) 914-995 4.0-4.1 BS-1363 128 lbs. (58 kg)
GR2SDS-42 120 1240 10.3 NEMA 5-15P 146 lbs. (66 kg)
220 1200 5.5 CEE 7/7 Schuko 146 lbs. (66 kg)
240 1240 5.2 BS-1363 146 lbs. (66 kg)
220-230 (CE) 1200-1312 5.5-5.7 CEE 7/7 Schuko 146 lbs. (66 kg)
230-240 (CE) 1139-1240 5.0-5.2 BS-1363 146 lbs. (66 kg)
GR2SDS-48 120 1390 11.6 NEMA 5-15P 164 lbs. (74 kg)
220 1350 6.1 CEE 7/7 Schuko 164 lbs. (74 kg)
240 1390 5.8 BS-1363 164 lbs. (74 kg)
220-230 (CE) 1350-1476 6.1-6.4 CEE 7/7 Schuko 164 lbs. (74 kg)
230-240 (CE) 1276-1390 5.5-5.8 BS-1363 164 lbs. (74 kg)
GR2SDS-54 120 1540 12.8 NEMA 5-15P* 182 lbs. (83 kg)
220 1500 6.8 CEE 7/7 Schuko 182 lbs. (83 kg)
240 1540 6.4 BS-1363 182 lbs. (83 kg)
220-230 (CE) 1500-1640 6.8-7.1 CEE 7/7 Schuko 182 lbs. (83 kg)
230-240 (CE) 1414-1540 6.1-6.4 BS-1363 182 lbs. (83 kg)
GR2SDS-60 120 1835 15.3 NEMA 5-20P 202 lbs. (92 kg)
220 1775 8.1 CEE 7/7 Schuko 202 lbs. (92 kg)
240 1835 7.6 BS-1363 202 lbs. (92 kg)
220-230 (CE) 1775-1940 8.1-8.4 CEE 7/7 Schuko 202 lbs. (92 kg)
230-240 (CE) 1685-1835 7.3-7.6 BS-1363 202 lbs. (92 kg)
SPECIFICATIONS
6
Form No.
GR2SDM-0102
ELECTRICAL RATING CHART - SLANT MODEL - DUAL SHELF
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GR2SDS-24D 120 1340 11.2 NEMA 5-15P 158 lbs. (72 kg)
220 1300 5.9 CEE 7/7 Schuko 158 lbs. (72 kg)
240 1340 5.6 BS-1363 158 lbs. (72 kg)
220-230 (CE) 1300-1421 5.9-6.2 CEE 7/7 Schuko 158 lbs. (72 kg)
230-240 (CE) 1230-1340 5.4-5.6 BS-1363 158 lbs. (72 kg)
GR2SDS-30D 120 1640 13.7 NEMA 5-15P 174 lbs. (79 kg)
220 1600 7.3 CEE 7/7 Schuko 174 lbs. (79 kg)
240 1640 6.8 BS-1363 174 lbs. (79 kg)
220-230 (CE) 1600-1749 7.3-7.6 CEE 7/7 Schuko 174 lbs. (79 kg)
230-240 (CE) 1506-1640 6.5-6.8 BS-1363 174 lbs. (79 kg)
GR2SDS-36D 120 1915 16.0 NEMA 5-20P 190 lbs. (86 kg)
220 1875 8.5 CEE 7/7 Schuko 190 lbs. (86 kg)
240 1915 8.0 BS-1363 190 lbs. (86 kg)
220-230 (CE) 1875-2049 8.5-8.9 CEE 7/7 Schuko 190 lbs. (86 kg)
230-240 (CE) 1758-1915 7.6-8.0 BS-1363 190 lbs. (86 kg)
GR2SDS-42D 120/208 2430 10.3 NEMA 14-20 218 lbs. (99 kg)
120/240 2430 10.3 NEMA 14-20 218 lbs. (99 kg)
220 2350 10.7 CEE 7/7 Schuko 218 lbs. (99 kg)
240 2430 10.1 BS-1363 218 lbs. (99 kg)
220-230 (CE) 2350-2568 10.7-11.2 CEE 7/7 Schuko 218 lbs. (99 kg)
230-240 (CE) 2231-2430 9.7-10.1 BS-1363 218 lbs. (99 kg)
GR2SDS-48D 120/208 2705 11.6 NEMA 14-20 240 lbs. (109 kg)
120/240 2705 11.6 NEMA 14-20 240 lbs. (109 kg)
220 2625 10.8 CEE 7/7 Schuko 240 lbs. (109 kg)
240 2705 11.3 BS-1363 240 lbs. (109 kg)
220-230 (CE) 2625-2869 11.9-12.5 CEE 7/7 Schuko 240 lbs. (109 kg)
230-240 (CE) 2484-2705 10.8-11.3 BS-1363 240 lbs. (109 kg)
GR2SDS-54D 120/208 3005 12.8 NEMA 14-20 260 lbs. (118 kg)
120/240 3005 12.8 NEMA 14-20 260 lbs. (118 kg)
220 2925 13.3 CEE 7/7 Schuko 260 lbs. (118 kg)
240 3005 12.5 BS-1363 260 lbs. (118 kg)
220-230 (CE) 2925-3197 13.3-13.9 CEE 7/7 Schuko 260 lbs. (118 kg)
230-240 (CE) 2759-3005 12.0-12.5 BS-1363 260 lbs. (118 kg)
GR2SDS-60D 120/208 3570 15.3 NEMA 14-20 290 lbs. (132 kg)
120/208 3570 15.3 NEMA 14-20 290 lbs. (132 kg)
220 3450 15.7 CEE 7/7 Schuko 290 lbs. (132 kg)
240 3570 14.9 BS-1363 290 lbs. (132 kg)
220-230 (CE) 3450-3771 15.7-16.4 CEE 7/7 Schuko 290 lbs. (132 kg)
230-240 (CE) 3278-3570 14.3-14.9 BS-1363 290 lbs. (132 kg)
HORIZONTAL MODEL - DUAL SHELF
Model (A) Width (B) Depth (C) Height (D) Height
GR2SDH-24D 30-1/8" 27" 15" 8"
(77 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-30D 36-1/8" 27" 15" 8"
(92 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-36D 42-1/8" 27" 15" 8"
(107 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-42D 48-1/8" 27" 15" 8"
(107 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-48D 54-1/8" 27" 15" 8"
(138 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-54D 60-1/8" 27" 15" 8"
(153 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-60D 66-1/8" 27" 15" 8"
(168 cm) (69 cm) (38 cm) (20 cm)
HORIZONTAL MODEL - SINGLE SHELF
Model (A) Width (B) Depth (C) Height (D) Height
GR2SDH-24 30-1/8" 27" 15" 8"
(77 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-30 36-1/8" 27" 15" 8"
(92 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-36 42-1/8" 27" 15" 8"
(107 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-42 48-1/8" 27" 15" 8"
(107 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-48 54-1/8" 27" 15" 8"
(138 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-54 60-1/8" 27" 15" 8"
(153 cm) (69 cm) (38 cm) (20 cm)
GR2SDH-60 66-1/8" 27" 15" 8"
(168 cm) (69 cm) (38 cm) (20 cm)
SPECIFICATIONS
7
Form No.
GR2SDM-0102
DIMENSIONS - GR2SDH MODELS
A
B
C
Front View
Side View
D
D
A
Side View
Front View
D
D
D
D
C
B
SLANT MODEL - SINGLE SHELF
Model (A) Width (B) Depth (C) Height (D) Height
GR2SDS-24 30-1/8" 26-5/8" 19-3/8" 8"
(77 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-30 36-1/8" 26-5/8" 19-3/8" 8"
(92 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-36 42-1/8" 26-5/8" 19-3/8" 8"
(107 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-42 48-1/8" 26-5/8" 19-3/8" 8"
(107 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-48 54-1/8" 26-5/8" 19-3/8" 8"
(138 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-54 60-1/8" 26-5/8" 19-3/8" 8"
(153 cm) (68 cm) (49 cm) (20 cm)
GR2SDS-60 66-1/8" 26-5/8" 19-3/8" 8"
(168 cm) (68 cm) (49 cm) (20 cm)
HORIZONTAL MODEL - TRIPLE SHELF
Model (A) Width (B) Depth (C) Height* (D) Height
GR2SDH-48T 54-1/8" 27" 40-1/16" 8"
(138 cm) (69 cm) (102 cm) (20 cm)
SPECIFICATIONS
8
Form No. GR2SDM-0102
A
Side View
Front View
D
D
D
C
B
D
D
D
* Includes 4" (10 cm) legs.
A
Side View
Front View
D
C
B
D
DIMENSIONS - GR2SDH MODELS
DIMENSIONS - GR2SDS MODELS
SPECIFICATIONS
9
Form No.
GR2SDM-0102
DIMENSIONS - GR2SDS MODELS
SLANT MODEL - DUAL SHELF
Model (A) Width (B) Depth (C) Height (D) Height
GR2SDS-24D 30-1/8" 26-5/8" 30-3/8" 8"
(77 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-30D 36-1/8" 26-5/8" 30-3/8" 8"
(92 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-36D 42-1/8" 26-5/8" 30-3/8" 8"
(107 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-42D 48-1/8" 26-5/8" 30-3/8" 8"
(107 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-48D 54-1/8" 26-5/8" 30-3/8" 8"
(138 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-54D 60-1/8" 26-5/8" 30-3/8" 8"
(153 cm) (68 cm) (77 cm) (20 cm)
GR2SDS-60D 66-1/8" 26-5/8" 30-3/8" 8"
(168 cm) (68 cm) (77 cm) (20 cm)
A
Side View
Front View
D
D
C
B
D
D
10
Form No. GR2SDM-0102
INSTALLATION
OPERATION
ALL MODELS
Glo-Ray Designer Merchandising Warmers are shipped
with most components pre-assembled. Care should be
taken when unpacking shipping carton to avoid damage
to unit and components enclosed.
1. Remove unit from box.
2. Remove information packet. To prevent delay in
obtaining warranty coverage, fill out and mail in
the warranty card.
3. Remove tape and protective packaging from all
surfaces of unit.
4. The unit is supplied with product divider bars. To
install them, simply place the bars in the channels
provided (see Figure 4). The bars can be readily
adjusted to separate your holding areas as needed.
LOCATION
NOTE: The unit must be transported in the upright
position.
For proper operation and maximum performance, locate
the Designer Merchandising Warmer in an area where
the ambient air temperature is constant and is a
minimum of 70° F (21° C). Areas which are susceptible
to active air movements or currents should be avoided,
i.e., near exhaust fans or hoods and air conditioning
ducts.
Figure 4. Installing Product Divider Bars
WARNING
For safe and proper operation, the unit must be
located a reasonable distance form combustible walls
and materials. If safe distances are not maintained,
discoloration or combustion could occur.
CAUTION
Locate the unit at the proper counter height, in an
area that is convenient for use. The location should
be level to prevent the unit or its contents from
accidentally falling, and strong enough to support
the weight of the unit and food.
CAUTION
The National Sanitation Foundation (NSF) requires
that GR2SD Series units over 36" (91 cm) in length
or weighing more than 80 lbs. (36 kg) to be either
sealed or raised on the installation surface. If this
unit cannot be sealed at the point of use, 4" (10 cm)
legs are included to allow for proper cleaning access
below unit. See Hatco ACCESSORIES for
installation instructions.
Figure 5. Controls
The Designer Merchandising Warmer power is
controlled by the ON/OFF toggle switch. See Figure 5.
The switch must be on the ON position for the unit to
function.
The thermostatically controlled base can be set to any
desired heating level as indicated on the control plate.
NOTE: Main power switch must be in the ON position
for the heated base to function.
CAUTION
Some exterior surfaces on the unit will get hot. Use
caution when touching these areas to avoid injury.
ON/OFF Toggle Switch
Thermostat Control
WARNING
Do not place food product directly onto hardcoat
surface. Food product must be wrapped, boxed or on
a food pan.
OFF
ON
80 F
200 F
93 C
28 C
HATCO CORPORATION, Milwaukee, WI
11
Form No.
GR2SDM-0102
MAINTENANCE
GENERAL
The Hatco Glo-Ray Designer Merchandising Warmers
are designed for maximum durability and performance,
with minimum maintenance.
WARNING
To avoid any injury, turn the power switch off at the
fuse disconnect switch/circuit breaker or unplug the
unit from the power source and allow to cool
completely before performing any maintenance or
cleaning.
WARNING
To avoid electrical shock or personal injury, do not
steam clean or use excessive water on the unit.
WARNING
Unit is not waterproof. DO NOT submerge in water.
Do not operate if it has been submerged in water.
WARNING
To avoid electric shock, always unplug the unit
before performing cleaning or maintenance.
CLEANING
To preserve the bright finish of the Glo-Ray Designer
Merchandising Warmer, it is recommended that the
exterior and interior surfaces be wiped daily with a
damp cloth. Stubborn stains may be removed with a
good non-abrasive cleaner. Hard to reach areas should
be cleaned with a small brush and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive cleaners
could scratch the finish of your unit, marring its
appearance and making it susceptible to dirt
accumulation.
Clean the glass sides using a common glass cleaner.
DISPLAY LIGHT BULB REPLACEMENT
The display light is an incandescent light bulb which
illuminates the warming area. The bulb has a special
coating to guard against injury and food contamination
in the event of breakage.
1. To replace a light bulb, disconnect the power supply
and wait until the unit has cooled.
2. Bulbs have a threaded base. Unscrew the light bulb
from the unit and replace it with a new specially
coated incandescent bulb.
NOTE: Hatco shatter-resistant light bulbs meet N.S.F.
standards for food holding and display areas. For 120
volt applications, use Hatco part #02.30.043.00..
WARNING
Only bulbs which meet or exceed N.S.F. standards,
specifically designed for food holding areas must be
used. Breakage of bulbs not specially coated could
result in personal injury and/or food contamination.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International fax
414-671-3976.
WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel, use
only Authorized Hatco Service Agents and Genuine
Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them
to operate safely in Hatco equipment. It is essential
to use Hatco Replacement Parts when repairing
Hatco equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in electrical
shock or burn.
12
Form No. GR2SDM-0102
ACCESSORIES
Mode Switch
Setpoint Screw
Figure 6. Optional LED Temperature Control.
Figure 7. Optional 4" (10 cm) Designer Legs.
LED TEMPERATURE CONTROL
Models GR2SDH and GR2SDS may be equipped with
an LED temperature control device which regulates the
base temperature and also indicates the current
base temperature.
NOTE: This option is factory installed only, not
available for retrofit.
NOTE: Units with the LED temperature control do not
have an additional separate base thermostat. All
temperature regulation is performed by the controller.
NOTE: Units with LED temperature controls
manufactured for use outside the United States use
devices that indicate temperature in Celsius (°C).
The programming instructions are as follows:
1. To set the temperature, turn the red Mode Switch
counterclockwise to the SP-1 position indicated on
the controller. See Figure 6.
2. Adjust the Setpoint Screw to the desired
temperature, then turn the red Mode Switch to the
TEMP position. The surface temperature range is
room temperature to 200° F (93° C).
4" (10 cm) DESIGNER LEGS
1. Installation of the 4" (10 cm) Designer Legs is
accomplished by placing the unit on its non-control
side.
2. Place hexbolt through short foot (with bolt head on
recessed foot side) and through Designer Leg. Align
bolt in corner hole on base and tighten securely.
See Figure 7.
3. After all the legs are secure, return the unit to its
upright position.
STAINLESS STEEL DIVIDER RODS
Additional stainless steel divider rods help to keep
product separate in the channels.
DESIGNER INSET COLOR PANELS
Choose from warm red, black, gray granite, white
granite, hunter green and navy blue inset panels to
coordinate warmer to your decór.
BREATH PROTECTOR(S)
(NOT FOR RETROFIT)
Units can be supplied from the factory with breath
protector(s) on the customer side. To install follow these
steps.
1. Remove protective paper from acrylic surfaces.
2. Position the acrylic breath protector into the channel
on the warmer with the mounting holes aligned.
3. Secure the breath protector using the thumbscrews
and acorn nuts provided. Tighten thumbscrew until
snug. Do not overtighten.
CAUTION
Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are made of
shatterproof polycarbonate and will scratch if proper
care is not taken.
SP1
TEMP.
SP1
F
13
HATCO LIMITED WARRANTY
Form No. GR2SDM-0102
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a
period of one (1) year from the date of purchase
when installed and maintained in accordance with
Hatco’s written instructions. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Infra-Black®Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Cook and Hold Oven Elements (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Powermite
®
Gas Booster Heater Tanks
Mini Compact Tanks (stainless steel)
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty PLUS
Five (5) Year Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Booster Heater Tanks (Castone
®
)
d) One (1) Year Parts-Only Warranty for
components not installed by Hatco:
Accessory Components (including but not
limited to valves, gauges and remote switches)
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR
PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lamps, lamp
warmer heat bulbs, glass components or Product
failure in booster tank and fin tube heat exchanger
caused by liming, sediment buildup, chemical attack
or freezing in tanks, Product misuse, tampering or
misapplication, improper installation, application of
improper voltage, or recalibration of thermostats or
high limit switches.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is located
outside of the United States or Canada, in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within
the applicable warranty period referred to above.
Without limiting the generality of the foregoing, all
portable Products (as defined in N.S.F. 4-4.28.4) shall
be delivered by Buyer, at its sole expense, to the
nearest Hatco-authorized service agency for
replacement or repair. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s sole
expense. HATCO WILL NOT BE LIABLE, UNDER
ANY CIRCUMSTANCES, FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LABOR COSTS OR LOST
PROFITS RESULTING FROM THE USE OF OR
INABILITY TO USE THE PRODUCTS OR FROM
THE PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
Part No. 07.04.273.00 Form No. GR2SDM-0102
Printed in U.S.A. January 2002
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
S. San Francisco 650-635-1900
COLORADO
All City Service
Denver 303-454-9500
Hawkins Commercial Appliance
Englewood 303-781-5548
DELA
WARE
Food Equipment Service
Wilmington 302-996-9363
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Broadview 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
Comm. Parts & Service, Inc.
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
KENTUCKY
Comm. Parts & Service, Inc.
Louisville 502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
Bana Comm. Parts, Inc.
Shreveport 318-631-6550
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service, Inc.
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
GCS Service, Inc.
Kansas City 816-920-5999
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J. B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
GCS Service
Columbus 614-476-3225
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Bressie Electric Co.
Portland 503-231-7171
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
V
ANIA
Authorized Factory Service
Coraopolis 412-262-2330
FAST Comm. Appl. Service
Philadelphia 215-288-4800
GCS Service, Inc.
Pittsburgh 412-787-1970
K & D Service Co.
Harrisburg 717-236-9039
Elmer Schultz Services
Philadelphia 215-627-5401
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
Stove Parts Supply
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
San Antonio Rest. Equip.
San Antonio 210-532-1660
UT
AH
Peterson’s Commercial Parts & Svc.
Salt Lake City 801-487-3653
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ONTARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
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