Hatco GR2SDM-0102 User Manual

GLO-RAY

®

Designer Merchandising Warmer

GR2SD Series

Installation &

Operating Manual

I&W # 07.05.078.00

This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless you
have read and understood the contents of this
manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.

i

INTRODUCTION

The Hatco Glo-Ray Designer Merchandising Warmers,
GR2SDH (Horizontal Shelf) and GR2SDS (Slant Shelf),
are perfect for holding wrapped sandwiches or boxed
pizza on a buffet line or at temporary serving areas.
These warmers safely hold hot wrapped products and
keep them at optimum serving temperatures without
affecting quality. Prefocused infrared heat from above
and a thermostatically controlled heated base extends
the holding times of most wrapped food. The infrared
heating elements are guaranteed against burnout and
breakage for two years These units also feature
incandescent lights along with a cord and plug set.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Designer
Merchandising Warmers. We recommend all installation,
operating and safety instructions appearing in this

manual be read prior to installation or operation of your
Hatco Designer Merchandising Warmer. Safety
instructions that appear in this manual after a warning
symbol and the words WARNING or CAUTION
printed in bold face are very important. WARNING
means there is the possibility of serious injury or death
to yourself or others. CAUTION means there is the
possibility of minor or moderate injury. CAUTION
without the symbol signifies the possibility of equipment
or property damage only.

Hatco Glo-Ray Designer Merchandising Warmers are a
product of extensive research and field testing. The
materials used were selected for maximum durability,
attractive appearance and optimum performance. Every
unit is thoroughly inspected and tested prior to shipment.

CONTENTS

Important Owner Information.....................................i

Introduction ...................................................................i

Important Safety Instructions .....................................1

Model Descriptions .......................................................2

All Models ..............................................................2

GR2SDH Models ....................................................2

GR2SDS Models.....................................................2

Specifications.................................................................2

Plug Configurations ................................................2

Electrical Rating Charts ..........................................3

Dimensions..............................................................7

Installation...................................................................10

All Models ............................................................10

Location ................................................................10

Operation.....................................................................10

Maintenance ................................................................11

General ..................................................................11

Cleaning ................................................................11

Display Light Bulb Replacement..........................11

Accessories...................................................................12

LED Temperature Control ....................................12

4" (10 cm) Designer Legs.....................................12

Stainless Steel Divider Rods.................................12

Designer Inset Color Panels .................................12

Breath Protector(s) ................................................12

Hatco Limited Warranty............................................13

Authorized Parts Distributors....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (identification
plate located on the back of the unit), voltage and
purchase date of your Glo-Ray

®

Designer

Merchandising Warmer in the spaces below. Please have
this information available when calling Hatco for
service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

Form No. GR2SDM-0102

WARNINGS

Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

CAUTIONS

Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to
avoid injury.

Locate the unit at the proper counter height, in
an area that is convenient for use. The location
should be level to prevent the unit or its contents
from accidentally falling, and strong enough to
support the weight of the unit and food.

The National Sanitation Foundation (NSF)
requires that GR2SD Series units over 36"
(91 cm) in length or weighing more than 80 lbs.
(36 kg) to be either sealed or raised on the
installation surface. If this unit cannot be sealed
at the point of use, 4" (10 cm) legs are included
to allow for proper cleaning access below unit.
See Hatco ACCESSORIES for installation
instructions.

CAUTIONS

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.

Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are
made of shatterproof polycarbonate and will
scratch if proper care is not taken.

IMPORTANT SAFETY INSTRUCTIONS

1

WARNINGS

Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.

Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water.

To avoid any injury, turn the power switch off at
the fuse disconnect switch/circuit breaker or
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.

To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.

Do not place food product directly onto hardcoat
surface. Food product must be wrapped, boxed or
on a food pan.

For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.

To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.

Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.

Form No. GR2SDM-0102

IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.

MODEL DESCRIPTIONS

SPECIFICATIONS

2

Form No.

GR2SDM-0102

Figure 1. Glo-Ray Model GR2SDH - Single Shelf.

Figure 2. Glo-Ray Model GR2SDS - Dual Shelf.

ALL MODELS

All GR2SD models are constructed of aluminum and
feature tempered glass side panels, a thermostatically
controlled heated base, infrared upper heating elements,
incandescent lights, product divider rods, legs, designer
color inset panels, and a cord and plug set.

GR2SDH MODELS

The GR2SDH models are horizontal shelf warmers
designed to hold wrapped product.

These models are available in various widths, 30-1/8" to
66-1/8" (77 to 178 cm), and are also available in single
shelf or dual shelf models.

GR2SDS MODELS

The GR2SDS models are slant shelf warmers designed
to hold wrapped product. The shelves are slanted for the
convenience of self-serve.

These models are available in various widths, 30-1/8" to
66-1/8" (77 to 178 cm), and are also available in single
shelf or dual shelf models.

NOTE: GR2SDH models cannot

be converted to

GR2SDS models.

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug. See Figure 3.

WARNING
Plug cabinet into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.

NEMA 5-20P

CEE 7/7 Schuko

NEMA 14-20P

BS 1363

NEMA 5-15P

Figure 3. Plug Configurations

SPECIFICATIONS

3

Form No. GR2SDM-0102

* NEMA 5-20P for Canada.

The electrical information in the shaded areas pertains to Export models only.

ELECTRICAL RATING CHART - HORIZONTAL MODEL - SINGLE SHELF

Model Voltage Watts Amps Plug Configuration Shipping Weight

GR2SDH-24 120 695 5.8 NEMA 5-15P 96 lbs. (44 kg)

220 675 3.1 CEE 7/7 Schuko 96 lbs. (44 kg)

240 695 2.9 BS-1363 96 lbs. (44 kg)
220-230 (CE) 675-738 3.1-3.2 CEE 7/7 Schuko 96 lbs. (44 kg)
230-240 (CE) 638-695 2.8-2.9 BS-1363 96 lbs. (44 kg)

GR2SDH-30 120 845 7.1 NEMA 5-15P 102 lbs. (46 kg)

220 825 3.7 CEE 7/7 Schuko 102 lbs. (46 kg)

240 845 3.5 BS-1363 102 lbs. (46 kg)
220-230 (CE) 825-902 3.7-3.9 CEE 7/7 Schuko 102 lbs. (46 kg)
230-240 (CE) 776-845 3.4-3.5 BS-1363 102 lbs. (46 kg)

GR2SDH-36 120 995 8.3 NEMA 5-15P 113 lbs. (51 kg)

220 975 4.4 CEE 7/7 Schuko 113 lbs. (51 kg)

240 995 4.1 BS-1363 113 lbs. (51 kg)
220-230 (CE) 975-1066 4.4-4.6 CEE 7/7 Schuko 113 lbs. (51 kg)
230-240 (CE) 914-995 4.0-4.1 BS-1363 113 lbs. (51 kg)

GR2SDH-42 120 1240 10.3 NEMA 5-15P 138 lbs. (63 kg)

220 1200 5.5 CEE 7/7 Schuko 138 lbs. (63 kg)

240 1240 5.2 BS-1363 138 lbs. (63 kg)
220-230 (CE) 1200-1312 5.5-5.7 CEE 7/7 Schuko 138 lbs. (63 kg)
230-240 (CE) 1139-1240 5.0-5.2 BS-1363 138 lbs. (63 kg)

GR2SDH-48 120 1390 11.6 NEMA 5-15P 149 lbs. (68 kg)

220 1350 6.1 CEE 7/7 Schuko 149 lbs. (68 kg)

240 1390 5.8 BS-1363 149 lbs. (68 kg)
220-230 (CE) 1350-1476 6.1-6.4 CEE 7/7 Schuko 149 lbs. (68 kg)
230-240 (CE) 1276-1390 5.5-5.8 BS-1363 149 lbs. (68 kg)

GR2SDH-54 120 1540 12.8 NEMA 5-15P* 167 lbs. (76 kg)

220 1500 6.8 CEE 7/7 Schuko 167 lbs. (76 kg)

240 1540 6.4 BS-1363 167 lbs. (76 kg)
220-230 (CE) 1500-1640 6.8-7.1 CEE 7/7 Schuko 167 lbs. (76 kg)
230-240 (CE) 1414-1540 6.1-6.4 BS-1363 167 lbs. (76 kg)

GR2SDH-60 120 1835 15.3 NEMA 5-20P 187 lbs. (85 kg)

220 1775 8.1 CEE 7/7 Schuko 187 lbs. (85 kg)

240 1835 7.6 BS-1363 187 lbs. (85 kg)
220-230 (CE) 1775-1940 8.1-8.4 CEE 7/7 Schuko 187 lbs. (85 kg)
230-240 (CE) 1685-1835 7.3-7.6 BS-1363 187 lbs. (85 kg)