Hatco GR2S-2BWM-0203 User Manual

GLO-RAY

®

Designer Heated Shelf & Buffet Warmer

GR2S & GR2BW Series

Installation &

Operating Manual

I&W #07.05.079.00

This manual contains important safety information
concerning the maintenance, use and operation
of this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents
of this manual, please bring it to the attention
of your supervisor. Do not operate this equipment
unless you have read and understood the contents
of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla
en el seguimiento de las instrucciones contenidas
en este manual puede resultar en un serio daño.
Si usted no puede entender el contenido de este
manual por favor pregunte a su supervisor. No opere
este equipo al menos que haya leído y comprendido
el contenido de este manual.

i

INTRODUCTION

Hatco Glo-Ray Designer Heated shelves and Buffet
Warmers are designed to keep all foods at optimum
serving temperatures without affecting quality.
All models include an attached cord and plug set along
with color inset panels.

The Designer Glo-Ray Heated Shelf keeps prepared
foods hot at kitchen work areas, waitress pick-up
stations or customer serving points. This warmer
features a thermostatically controlled hardcoated
heated base.

Designer Glo-Ray Buffet Warmers have prefocused
infrared top heat and a thermostatically controlled
hardcoated heated base to extend the holding times
of most food. The infrared heating elements are
guaranteed against breakage and burnout for two years
and the blanket heating elements are guaranteed against
burnout for one year. The Glo-Ray Buffet Warmers
are shipped with easy to install breath protector(s)
and incandescent lights.

This manual provides the installation, safety
and operating instructions for the Glo-Ray Designer
Foodwarmers. We recommend all installation, operating
and safety instructions appearing in this manual be read
prior to installation or operation of your Hatco
Foodwarmer. Safety instructions that appear in this
manual after a warning symbol and the words
WARNING or CAUTION printed in bold face are very
important. WARNING means there is the possibility
of serious injury or death to yourself or others.

CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.

Hatco Glo-Ray Designer Foodwarmers are a product
of extensive research and field testing. The materials
used were selected for maximum durability, attractive
appearance and optimum performance. Every unit
is thoroughly inspected and tested prior to shipment.

CONTENTS

Important Owner Information.....................................i

Introduction ...................................................................i

Important Safety Instructions .....................................1

Model Descriptions .......................................................2

All Models ..............................................................2

GR2S Models..........................................................2

GR2BW Models......................................................2

Specifications.................................................................3

Electrical Rating Chart - GR2S Models .................3

Electrical Rating Chart - GR2BW Models .............4

Plug Configurations ................................................5

Dimensions..............................................................5

Installation.....................................................................6

All Models ..............................................................6

Breath Protector(s) ..................................................6

Location ..................................................................6

Operation.......................................................................7

All Models ..............................................................7

GR2BW Only..........................................................7

Maintenance ..................................................................8

Cleaning ..................................................................8

Light Bulb Replacement (GR2BW Only) ..............8

Accessories.....................................................................9

4" (10 cm) Adjustable Legs ....................................9

Hatco Limited Warranty............................................10

Authorized Parts Distributors....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (identification
plate located on the control panel on the back of the
unit), voltage and purchase date of your Glo-Ray

®

Designer Foodwarmers in the spaces below. Please
have this information available when calling Hatco
for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our

web site at www.hatcocorp.com

Form No. GR2S/2BWM-0203

IMPORTANT SAFETY INSTRUCTIONS

1

WARNINGS

To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.

To avoid any injury, turn the power switch
off at the fuse disconnect switch/circuit breaker
or unplug the unit from the power source
and allow to cool completely before performing
any maintenance or cleaning.

To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the unit.

To prevent any injury or damage to the unit
do not pull unit by power cord.

To prevent any injury, discontinue use if power
cord is frayed or worn.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle
do not match, contact a qualified electrician
to determine the proper voltage and size
and install the proper electrical outlet.

Unit is not waterproof. To avoid electrical shock
or personal injury DO NOT submerge in water.
Do not operate if it has been submerged
in water.

For safe and proper operation, the unit must
be located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.

Only bulbs which meet or exceed N.S.F standards,
specifically designed for food holding areas, must
be used. Breakage of bulbs not specially coated
could result in personal injury and/or food
contamination.

For safe and proper operation do not place
food product directly onto hardcoat surface.
Food product must be wrapped, boxed
or on a food pan.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax [phone]
or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service
is required.

Form No. GR2S/2BWM-0203

IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.

WARNINGS

Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in
Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting
in electrical shock or burn.

CAUTIONS

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

Locate the unit at the proper counter height,
in an area that is convenient for use. The location
should be level to prevent the cabinet or its
contents from accidentally falling, and strong
enough to support the weight of the unit and food.

The National Sanitation Foundation (NSF)
requires that GR2S/GR2BW Series units over
36" (91 cm) in length or weighing more than
80 lbs. (36 kg) to be either sealed or raised
on the installation surface. If this unit cannot
be sealed at the point of use, 4" (10 cm) legs
are included to allow for proper cleaning
access below unit. See Hatco Accessories
for installation instructions.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).

CAUTIONS

Do not lay unit on the side with the control panel
or damage to unit could occur.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it susceptible
to soil accumulation.

Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are made
of shatterproof polycarbonate and will scratch
if proper care is not taken.

MODEL DESCRIPTIONS

2

ALL MODELS

The Glo-Ray Designer Heated Shelves and Buffet
Warmers are ideal for holding hot food on a buffet line
or at temporary serving areas. All Designer models
are constructed of sturdy aluminum extrusions with
decorative plastic bullnose corners.

GR2S MODELS

The Glo-Ray Designer GR2S Heated Shelves
are available in sizes from 30" to 78" (77 to 198 cm)
in length with Designer color inset panels. All GR2S
models are shipped from the factory fully assembled
and ready for use.

GR2BW MODELS

The Glo-Ray Designer Buffet Warmers are available
in lengths from 30" to 78" (77 to 198 cm) and include
prefocused infrared top heat, incandescent display
lights, easy-to-install breath protector(s), and color
inset panels.

Figure 1. Glo-Ray Model GR2S

Figure 2. Glo-Ray Model GR2BW

Form No. GR2S/2BWM-0203

The electrical information in the shaded areas pertains to Export models only.

SPECIFICATIONS

3

ELECTRICAL RATING CHART – GR2S MODELS

Form No. GR2S/2BWM-0203

Plug Shipping

Model Voltage Watts Amps Configuration Weights

GR2S-24 100 350 3.5 NEMA 5-15P 30 lbs. (14 kg)

120 350 3.8 NEMA 5-15P 30 lbs. (14 kg)
220 350 1.6 CEE 7/7 Schuko 30 lbs. (14 kg)

240 350 1.5 BS-1363 30 lbs. (14 kg)
220-230 (CE) 350-383 1.6-1.7 CEE 7/7 Schuko 30 lbs. (14 kg)
230-240 (CE) 321-350 1.4-1.5 BS-1363 30 lbs. (14 kg)

GR2S-30 100 450 4.5 NEMA 5-15P 35 lbs. (16 kg)

120 450 3.8 NEMA 5-15P 35 lbs. (16 kg)

220 450 2.0 CEE 7/7 Schuko 35 lbs. (16 kg)

240 450 1.9 BS-1363 35 lbs. (16 kg)
220-230 (CE) 450-492 2.0-2.1 CEE 7/7 Schuko 35 lbs. (16 kg)
230-240 (CE) 413-450 1.8-1.9 BS-1363 35 lbs. (16 kg)

GR2S-36 100 550 5.5 NEMA 5-15P 40 lbs. (18 kg)

120 550 4.6 NEMA 5-15P 40 lbs. (18 kg)

220 550 2.5 CEE 7/7 Schuko 40 lbs. (18 kg)

240 550 2.3 BS-1363 40 lbs. (18 kg)
220-230 (CE) 550-601 2.5-2.6 CEE 7/7 Schuko 40 lbs. (18 kg)
230-240 (CE) 505-550 2.2-2.3 BS-1363 40 lbs. (18 kg)

GR2S-42 100 600 6.0 NEMA 5-15P 45 lbs. (20 kg)

120 600 5.0 NEMA 5-15P 45 lbs. (20 kg)

220 600 2.7 CEE 7/7 Schuko 45 lbs. (20 kg)

240 600 2.5 BS-1363 45 lbs. (20 kg)
220-230 (CE) 600-656 2.7-2.8 CEE 7/7 Schuko 45 lbs. (20 kg)
230-240 (CE) 551-600 2.4-2.5 BS-1363 45 lbs. (20 kg)

GR2S-48 100 700 7.0 NEMA 5-15P 48 lbs. (22 kg)

120 700 5.8 NEMA 5-15P 48 lbs. (22 kg)

220 700 3.2 CEE 7/7 Schuko 48 lbs. (22 kg)

240 700 2.9 BS-1363 48 lbs. (22 kg)
220-230 (CE) 700-765 3.2-3.3 CEE 7/7 Schuko 48 lbs. (22 kg)
230-240 (CE) 643-700 2.8-2.9 BS-1363 48 lbs. (22 kg)

GR2S-54 100 800 8.0 NEMA 5-15P 52 lbs. (24 kg)

120 800 6.7 NEMA 5-15P 52 lbs. (24 kg)

220 800 3.6 CEE 7/7 Schuko 52 lbs. (24 kg)

240 800 3.3 BS-1363 52 lbs. (24 kg)
220-230 (CE) 800-874 3.6-3.8 CEE 7/7 Schuko 52 lbs. (24 kg)
230-240 (CE) 735-800 3.2-3.3 BS-1363 52 lbs. (24 kg)

GR2S-60 100 900 9.0 NEMA 5-15P 56 lbs. (25 kg)

120 900 7.5 NEMA 5-15P 56 lbs. (25 kg)

220 900 4.1 CEE 7/7 Schuko 56 lbs. (25 kg)

240 900 3.8 BS-1363 56 lbs. (25 kg)
220-230 (CE) 900-984 4.1-4.3 CEE 7/7 Schuko 56 lbs. (25 kg)
230-240 (CE) 826-900 3.6-3.8 BS-1363 56 lbs. (25 kg)

GR2S-66 100 1000 10.0 NEMA 5-15P 60 lbs. (27 kg)

120 1000 8.3 NEMA 5-15P 60 lbs. (27 kg)

220 1000 4.5 CEE 7/7 Schuko 60 lbs. (27 kg)

240 1000 4.2 BS-1363 60 lbs. (27 kg)
220-230 (CE) 1000-1093 4.5-4.7 CEE 7/7 Schuko 60 lbs. (27 kg)
230-240 (CE) 918-1000 4.0-4.2 BS-1363 60 lbs. (27 kg)

GR2S-72 100 1100 11.0 NEMA 5-15P 68 lbs. (31 kg)

120 1100 9.2 NEMA 5-15P 68 lbs. (31 kg)

220 1100 5.0 CEE 7/7 Schuko 68 lbs. (31 kg)

240 1100 4.6 BS-1363 68 lbs. (31 kg)
220-230 (CE) 1100-1202 5.0-5.2 CEE 7/7 Schuko 68 lbs. (31 kg)
230-240 (CE) 1010-1100 4.4-4.6 BS-1363 68 lbs. (31 kg)