This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless you
have read and understood the contents of this
manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.
Page 2
CONTENTS
Important Owner Information.....................................i
Authorized Parts Distributors....................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (identification
plate is located on the inside of the leg near the top),
voltage and purchase date of your Designer Infrared
Foodwarmers in the spaces below. Please have this
information available when calling Hatco for service
assistance.
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September 8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
INTRODUCTION
Hatco Glo-Ray®Designer Infrared Foodwarmers ensure
maximum holding and minimize the risk of food-borne
illness. Optimum safety and quality is the result of food
held at the proper serving temperatures, using Glo-Ray’s
pre-focused heat patterns. The pre-focused heat pattern
prevents foods from being over-cooked in the middle
and cooling off around the edges by concentrating
higher temperatures to the outer edges of holding
surfaces where heat loss is the greatest. Utilizing
specially designed reflectors to direct the heat from the
element, Glo-Ray safely maintains peak serving
temperatures longer, without continuing to cook the
food.
The Glo-Ray Designer Foodwarmers are available with
or without shatter-resistant incandescent lights to
illuminate the warming area. These bulbs have a special
coating that guards against injury and food
contamination in the event of breakage.
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
This manual provides the installation, safety and
operating instructions for the Glo-Ray Designer Infrared
Foodwarmers. We recommend all installation, operating
and safety instructions appearing in this manual be read
prior to installation or operation of your Hatco
Foodwarmer. Safety instructions that appear in this
manual after a warning symbol and the words
WARNING or CAUTION printed in bold face are very
important. WARNING means there is the possibility
of serious injury or death to yourself or others.
CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property damage
only.
Hatco Foodwarmers are a product of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.
Form No. GR2AM-0601
i
Page 3
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
WARNINGS
1. To avoid any injury, turn the power off to the
unit and allow to cool before performing any
maintenance.
2. Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
3. For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur.
4. Do not install standard wattage foodwarmer
(GR2A & GR2AL Series) less than 17" (43 cm)
above nonmetallic surface. Do not install high
wattage foodwarmer (GR2AH Series) less than
20" (51 cm) above nonmetallic surface. Do not
install high wattage foodwarmer (GR2AHL
Series) less than 22" (56 cm) above nonmetallic
surface. Do not install standard wattage, dual
foodwarmer (GR2A-XXD Series) less than 27"
(69 cm) above nonmetallic surface. Do not
install high wattage, dual foodwarmer
(GR2AH-XXD & GR2AHL-XXD Series) less
than 32" (81 cm) above nonmetallic surface.
Install all Designer foodwarmers so there is a
minimum distance of 6" (15 cm) from a
nonmetallic wall or adjacent surface.
5. If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at
800-558-0607 or 414-671-6350;
fax 800-690-2966 or International fax
414-671-3976.
6. This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service
is required.
CAUTIONS
1. Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
2. Locate the unit at the proper counter height, in
an area that is convenient for use. The location
should be level to prevent the unit or its
contents from accidentally falling, and strong
enough to support the weight of the unit and
food.
3. Do not submerse unit in water.
4. Do not add a decorative soffit to hide a
pass-through mounted Glo-Ray Foodwarmer.
5. All electrical connections must be in accordance
with local electrical codes and any other
applicable codes. Connections should be made
by a qualified, licensed electrician.
6. Foodwarmers with incandescent lights that
require a circuit breaker larger than 20 amps
must have a separate circuit breaker for the
incandescent lights that is 20 amps or less.
CAUTIONS
1. Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
2. The remote control box (RMB) must be
installed outside of the heat zone.
3. Damage to countertop material such as Corian
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of
the base material for application information.
®
7. Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting in
electrical shock or burn.
1
Form No. GR2AM-0601
Page 4
MODEL DESCRIPTIONS
ALL MODELS
The Glo-Ray Designer Infrared Foodwarmers are ideal
for holding hot food on pass-through holding areas and
waitress pick-up stations. All Designer models are
constructed of aluminum.
The advanced Glo-Ray Dual Models allow side-by-side
mounting of two or more aluminum warmers, to provide
a wider holding area, with a 3" or 6" (8 or 15 cm) spacer
available.
For self-serve applications, models may be equipped
with optional easy-to-clean acrylic breath protectors,
single- or double-sided mounting.
GR2A AND GR2AH MODELS
The Glo-Ray Designer available in sizes from 22" to
88" (56 to 224 cm) in length with Designer color inset
panels. The Glo-Ray Designer Foodwarmers include
prefocused infrared top heat and can be ordered with
incandescent display lights and optional easy-to-install
breath protectors.
MODEL DESIGNATIONS
Units are available in aluminum gray with Designer
inset panel colors or, an all black unit.
GR2A Series:
Glo-Ray Designer Aluminum Standard Wattage
GR2AL Series:
Glo-Ray Designer Aluminum Standard Wattage with
Lights
Figure 1. Glo-Ray Designer Foodwarmer with Display
Lights and Optional Breath Protectors
GR2AH Series
Glo-Ray Designer Aluminum High Wattage
GR2AHL Series
Glo-Ray Designer Aluminum High Wattage with Lights
GR2AH-XXD Series
Glo-Ray Designer Aluminum High Wattage Dual
GR2AHL-XXD Series
Glo-Ray Designer Aluminum High Wattage Dual with
Lights.
NOTE: XX denotes the heat zone width dimensions;
example GR2AH-24D.
GR2A-XXD Series:
Glo-Ray Designer Aluminum Standard Wattage Dual
GR2AL-XXD Series
Glo-Ray Designer Aluminum Standard Wattage Dual
with Lights.
Form No. GR2AM-0601
2
Page 5
SPECIFICATIONS
ELECTRICAL RATING CHART – GR2A MODELS
ModelVoltageWattsAmpsWeight
Shipping
GR2A-181202502.136 lbs. (16 kg)
2082501.236 lbs. (16 kg)
2402501.036 lbs. (16 kg)
GR2A-241203502.938 lbs. (17 kg)
2083501.738 lbs. (17 kg)
2403501.538 lbs. (17 kg)
GR2A-301204503.842 lbs. (19 kg)
2084502.242 lbs. (19 kg)
2404501.942 lbs. (19 kg)
GR2A-361205754.846 lbs. (21 kg)
2085752.846 lbs. (21 kg)
2405752.446 lbs. (21 kg)
GR2A-421206755.654 lbs. (25 kg)
2086753.354 lbs. (25 kg)
2406752.854 lbs. (25 kg)
GR2A-481208006.764 lbs. (29 kg)
2088003.964 lbs. (29 kg)
2408003.364 lbs. (29 kg)
GR2A-541209257.774 lbs. (34 kg)
2089254.574 lbs. (34 kg)
2409253.974 lbs. (34 kg)
GR2A-6012010508.882 lbs. (37 kg)
20810505.182 lbs. (37 kg)
24010504.482 lbs. (37 kg)
GR2A-6612011609.791 lbs. (41 kg)
20811605.691 lbs. (41 kg)
24011604.891 lbs. (41 kg)
GR2A-72120127510.6100 lbs. (45 kg)
20812756.1100 lbs. (45 kg)
24012755.3100 lbs. (45 kg)
GR2A-84120150012.5120 lbs. (54 kg)
20815007.2120 lbs. (54 kg)
24015006.3120 lbs. (54 kg)
3
Form No. GR2AM-0601
Page 6
SPECIFICATIONS
ModelVoltageWattsAmpsWeights
GR2AH-181203502.936 lbs. (16 kg)
GR2AH-241205004.238 lbs. (17 kg)
GR2AH-301206605.542 lbs. (19 kg)
GR2AH-361208006.746 lbs. (21 kg)
GR2AH-421209507.954 lbs. (25 kg)
GR2AH-4812011009.264 lbs. (29 kg)
GR2AH-54120125010.474 lbs. (34 kg)
GR2AH-60120140011.782 lbs. (37 kg)
GR2AH-66120156013.091 lbs. (41 kg)
GR2AH-72120172514.4100 lbs. (45 kg)
GR2AH-84120†190015.8120 lbs. (54 kg)
† GR2AH-84 series units, 120 volt, contain tandem heating elements individually controlled.
ELECTRICAL RATING CHART – GR2AH MODELS
Shipping
2083501.736 lbs. (16 kg)
2403501.536 lbs. (16 kg)
2085002.438 lbs. (17 kg)
2405002.138 lbs. (17 kg)
2086603.242 lbs. (19 kg)
2406602.842 lbs. (19 kg)
2088003.946 lbs. (21 kg)
2408003.346 lbs. (21 kg)
2089504.654 lbs. (25 kg)
2409504.054 lbs. (25 kg)
20811005.364 lbs. (29 kg)
24011004.664 lbs. (29 kg)
20812506.074 lbs. (34 kg)
24012505.274 lbs. (34 kg)
20814006.782 lbs. (37 kg)
24014005.882 lbs. (37 kg)
20815607.591 lbs. (41 kg)
24015606.591 lbs. (41 kg)
20817258.3100 lbs. (45 kg)
24017257.2100 lbs. (45 kg)
20820509.9120 lbs. (54 kg)
24020508.5120 lbs. (54 kg)
120/208*4701.71.039 lbs. (18 kg)
120/240*4701.51.039 lbs. (18 kg)
120/208*6202.41.041 lbs. (19 kg)
120/240*6202.11.041 lbs. (19 kg)
120/208*7803.21.045 lbs. (20 kg)
120/240*7802.81.045 lbs. (20 kg)
120/208*9803.91.550 lbs. (23 kg)
120/240*9803.31.550 lbs. (23 kg)
120/208*11304.61.559 lbs. (27 kg)
120/240*11304.01.559 lbs. (27 kg)
120/208*13405.32.070 lbs. (32 kg)
120/240*13404.62.070 lbs. (32 kg)
120/208*14906.02.080 lbs. (36 kg)
120/240*14905.22.080 lbs. (36 kg)
120/208*17006.72.589 lbs. (40 kg)
120/240*17005.82.589 lbs. (40 kg)
120/208*18607.52.599 lbs. (45 kg)
120/240*18606.52.599 lbs. (45 kg)
120/208*20858.33.0108 lbs. (49 kg)
120/240*20857.23.0108 lbs. (49 kg)
120/208*24709.93.5129 lbs. (59 kg)
120/240*24708.53.5129 lbs. (59 kg)
† GR2AHL-84 series units, 120 volt, contain tandem heating elements individually controlled.
* Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent
lights and a 208 or 240 volt circuit for the heating element(s).
• Not available in Canada.
CAUTION
Foodwarmers with incandescent lights that require a circuit breaker larger than 20 amps
must have a separate circuit breaker for the incandescent lights that is 20 amps or less.
Form No. GR2AM-06016
Page 9
SPECIFICATIONS
ELECTRICAL RATING CHART – GR2A-XXD MODELS
Shipping
ModelVoltageWattsAmpsWeight
GR2A-18D1205004.244 lbs. (20 kg)
2085002.444 lbs. (20 kg)
2405002.144 lbs. (20 kg)
GR2A-24D1207005.848 lbs. (22 kg)
2087003.448 lbs. (22 kg)
2407002.948 lbs. (22 kg)
GR2A-30D1209007.552 lbs. (24 kg)
2089004.352 lbs. (24 kg)
2409003.852 lbs. (24 kg)
GR2A-36D12011509.657 lbs. (26 kg)
20811505.657 lbs. (26 kg)
24011504.857 lbs. (26 kg)
GR2A-42D120135011.366 lbs. (30 kg)
20813506.566 lbs. (30 kg)
24013505.666 lbs. (30 kg)
GR2A-48D120160013.377 lbs. (35 kg)
20816007.777 lbs. (35 kg)
24016006.777 lbs. (35 kg)
GR2A-54D120185015.488 lbs. (40 kg)
20818508.988 lbs. (40 kg)
24018507.788 lbs. (40 kg)
GR2A-60D120210017.597 lbs. (44 kg)
208210010.197 lbs. (44 kg)
24021008.897 lbs. (44 kg)
GR2A-66D120232019.3107 lbs. (49 kg)
208232011.2107 lbs. (49 kg)
24023209.7107 lbs. (49 kg)
GR2A-72D120255021.3117 lbs. (53 kg)
208255012.3117 lbs. (53 kg)
240255010.6117 lbs. (53 kg)
GR2A-84D120300025.0138 lbs. (63 kg)
208300014.4138 lbs. (63 kg)
240300012.5138 lbs. (63 kg)
Form No. GR2AM-06017
Page 10
SPECIFICATIONS
ELECTRICAL RATING CHART – GR2AH-XXD MODELS
ModelVoltageWattsAmpsWeight
GR2AH-18D1207005.844 lbs. (20 kg)
GR2AH-24D12010008.348 lbs. (22 kg)
GR2AH-30D120132011.052 lbs. (24 kg)
GR2AH-36D120160013.357 lbs. (26 kg)
GR2AH-42D120190015.866 lbs. (30 kg)
GR2AH-48D120220018.377 lbs. (35 kg)
GR2AH-54D120250020.188 lbs. (40 kg)
GR2AH-60D120280023.397 lbs. (44 kg)
GR2AH-66D120312026.0107 lbs. (49 kg)
GR2AH-72D120345028.8117 lbs. (53 kg)
GR2AH-84D120†380031.7138 lbs. (63 kg)
Shipping
2087003.444 lbs. (20 kg)
2407002.944 lbs. (20 kg)
20810004.848 lbs. (22 kg)
24010004.248 lbs. (22 kg)
20813206.452 lbs. (24 kg)
24013205.552 lbs. (24 kg)
20816007.757 lbs. (26 kg)
24016006.757 lbs. (26 kg)
20819009.166 lbs. (30 kg)
24019007.966 lbs. (30 kg)
208220010.677 lbs. (35 kg)
24022009.277 lbs. (35 kg)
208250012.088 lbs. (40 kg)
240250010.488 lbs. (40 kg)
208280013.597 lbs. (44 kg)
240280011.797 lbs. (44 kg)
208312015.0107 lbs. (49 kg)
240312013.0107 lbs. (49 kg)
208345016.6117 lbs. (53 kg)
240345014.4117 lbs. (53 kg)
208410019.7138 lbs. (63 kg)
240410017.1138 lbs. (63 kg)
† GR2AH-84 series units, 120 volt, contain tandem heating elements individually controlled.
120/208*6202.41.047 lbs. (21 kg)
120/240*6202.11.047 lbs. (21 kg)
GR2AL-24D1208205.81.051 lbs. (23 kg)
120/208*8203.41.051 lbs. (23 kg)
120/240*8202.91.051 lbs. (23 kg)
GR2AL-30D12010207.51.055 lbs. (25 kg)
120/208*10204.31.055 lbs. (25 kg)
120/240*10203.81.055 lbs. (25 kg)
GR2AL-36D12013309.61.561 lbs. (28 kg)
120/208*13305.61.561 lbs. (28 kg)
120/240*13304.81.561 lbs. (28 kg)
GR2AL-42D120153011.31.571 lbs. (32 kg)
120/208*15306.51.571 lbs. (32 kg)
120/240*15305.61.571 lbs. (32 kg)
GR2AL-48D120184013.32.083 lbs. (38 kg)
120/208*18407.72.083 lbs. (38 kg)
120/240*18406.72.083 lbs. (38 kg)
GR2AL-54D120•209015.42.094 lbs. (43 kg)
120/208*20908.92.094 lbs. (43 kg)
120/240*20907.72.094 lbs. (43 kg)
GR2AL-60D120•240017.52.5104 lbs. (48 kg)
120/208*240010.12.5104 lbs. (48 kg)
120/240*24008.82.5104 lbs. (48 kg)
GR2AL-66D120•262019.32.5115 lbs. (52 kg)
120/208*262011.22.5115 lbs. (52 kg)
120/240*26209.72.5115 lbs. (52 kg)
GR2AL-72D120•291021.33.0125 lbs. (57 kg)
120/208*291012.33.0125 lbs. (57 kg)
120/240*291010.63.0125 lbs. (57 kg)
GR2AL-84D120•342025.03.5147 lbs. (67 kg)
120/208*342014.43.5147 lbs. (67 kg)
120/240*342012.53.5147 lbs. (67 kg)
* Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent
lights and a 208 or 240 volt circuit for the heating element(s).
• Not available in Canada.
CAUTION
Foodwarmers with incandescent lights that require a circuit breaker larger than 20 amps
must have a separate circuit breaker for the incandescent lights that is 20 amps or less.
120/208*8203.41.047 lbs. (21 kg)
120/240*8202.91.047 lbs. (21 kg)
120/208*11204.81.051 lbs. (23 kg)
120/240*11204.21.051 lbs. (23 kg)
120/208*14406.41.055 lbs. (25 kg)
120/240*14405.51.055 lbs. (25 kg)
120/208*17807.71.561 lbs. (28 kg)
120/240*17806.71.561 lbs. (28 kg)
120/208*20809.11.571 lbs. (32 kg)
120/240*20807.91.571 lbs. (32 kg)
120/208*244010.62.083 lbs. (38 kg)
120/240*24409.22.083 lbs. (38 kg)
120/208*274012.02.094 lbs. (43 kg)
120/240*274010.42.094 lbs. (43 kg)
120/208*310013.52.5104 lbs. (48 kg)
120/240*310011.72.5104 lbs. (48 kg)
120/208*342015.02.5115 lbs. (52 kg)
120/240*342013.02.5115 lbs. (52 kg)
120/208*381016.63.0125 lbs. (57 kg)
120/240*381014.43.0125 lbs. (57 kg)
120/208*446019.73.5147 lbs. (67 kg)
120/240*446017.13.5147 lbs. (67 kg)
† GR2AHL-84 series units, 120 volt, contain tandem heating elements individually controlled.
* Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent
lights and a 208 or 240 volt circuit for the heating element(s).
• Not available in Canada.
Foodwarmers with incandescent lights that require a circuit breaker larger than 20 amps
must have a separate circuit breaker for the incandescent lights that is 20 amps or less.
CAUTION
Locate the unit at the proper counter height, in an
area that is convenient for use. The location should
be level to prevent the unit or its contents from
accidentally falling, and strong enough to support
the weight of the unit and food displayed.
WARNING
For safe and proper operation, the unit must be
located a reasonable distance from combustible walls
and materials. If safe distances are not maintained,
discoloration or combustion could occur.
WARNING
Do not install standard wattage foodwarmer (GR2A
& GR2AL Series) less than 17" (43 cm) above
nonmetallic surface. Do not install high wattage
foodwarmer (GR2AH Series) less than 20" (51 cm)
above nonmetallic surface. Do not install high
wattage foodwarmer (GR2AHL Series) less than 22"
(56 cm) above nonmetallic surface. Do not install
standard wattage, dual foodwarmer (GR2A-XXD
Series) less than 27" (69 cm) above nonmetallic
surface. Do not install high wattage, dual
foodwarmer (GR2AH-XXD & GR2AHL-XXD
Series) less than 32" (81 cm) above nonmetallic
surface. Install all Designer foodwarmers so there is
a minimum distance of 6" (15 cm) from a
nonmetallic wall or adjacent surface.
CAUTION
Do not add a decorative soffit to hide a pass-through
mounted Glo-Ray Foodwarmer.
CAUTION
All electrical connections must be in accordance with
local electrical codes and any other applicable codes.
Connections should be made by a qualified, licensed
electrician.
PASS THROUGH
If pass-through area is 12" to 16" (31 to 41 cm) wide,
the standard wattage or high wattage single unit can be
used. For an 18" to 24" (46 to 61 cm) wide pass-through
area, a dual unit in either standard or high wattage is
recommended. Dual units must always have a minimum
spacing of 3" (8 cm) between warmers.
CAUTION
®
Damage to countertop material such as Corian
and
similar products caused by heat generated from
Hatco equipment is not covered under the Hatco
warranty. Contact the manufacturer of the base
material for application information.
9" (23 cm)
12"-14" (30-36 cm)
8-12" (20- 30 cm) Standard Watt
18"-21" (46-53 cm)
18" or 24" (46-61 cm)
Figure 3. Location Unit
12Form No. GR2AM-0601
9" (23 cm)
11-14" (28- 36 cm) High Watt
14"-16" (36-41 cm)
14-18" (36-46 cm) High Watt
10-14" (25- 36 cm) Standard Watt
Page 15
ALL MODELS
15"
6"
6"3"
18"
6"
6"
6"
Glo-Ray Designer Infrared Foodwarmers are shipped
with most components pre-assembled.
Optional non-adjustable tubular stands
(10", 12" and 16") are available from the factory.
INSTALLATION
Optional breath protectors must be installed on location.
Care should be taken when unpacking shipping carton
to avoid damage to unit and components enclosed.
ASSEMBLY
NOTE: It is recommended that at least two people
assist in the assembly/installation of the unit. Longer
units may require 3 or more people.
1. Remove the unit from the carton and lay it upside
down on the cardboard.
2. See Figure 4. Remove the extension cover from the
tubular stand. It may be necessary to use a rubber
mallet.
3. See Figure 4. Place the stand onto the unit with the
exposed channel facing outward. Align mounting
holes on tubular stand with mounting holes on
bracket.
4. Attach angle bracket and stand to mounting bracket
with mounting bolts provided. Remove screw from
warmer and attach the angle bracket to the warmer
using the screw. Tighten all hardware securely.
5. Repeat steps 2 - 4 for other tubular stand.
Dual With 3" Spacer
Dual With 6" Spacer
Figure 4. Assembling Dual Units
Figure 5. Assembling Tubular Stand To Unit
6. See Figure 5. Position unit onto mounting surface.
While holding unit in place, use the flange mounting
holes as a template and mark the holes on the
mounting surface. Remove the unit and drill the
mounting holes.
7. Place the warmer into position over the mounting
holes with the electrical conduit positioned through
the channel and center mounting hole. Secure the
unit to the mounting surface with 1/4 x 1-1/2" hex
bolts and nuts provided.
NOTE: If installing single models side-by-side, a
minimum distance of 3" (7.6 cm) must be maintained
between warmers.
8. Reinstall covers to stands by snapping into place.
Figure 6. Installing Unit
NOTE: GR2A series units mounted to a metal surface
may require a backing plate installed to the underside of
the surface in order to increase unit stability. (Backing
plate not supplied by Hatco).
13
Form No. GR2AM-0601
Page 16
INSTALLATION
5
6
7
4
1
2
OFF
LO
HI
O
N
O
F
F
RMB (REMOTE CONTROL BOX)
All models are furnished with a remote control box
(RMB). Each RMB comes equipped with the applicable
switches for operating the unit. Each heating element is
controlled by its own on/off toggle switch or an
optional adjustable infinite temperature control. Models
equipped with lights have an additional toggle on/off
switch for controlling the lights.
Remote control box should be installed by a qualified
electrician.
NOTE: If additional RMB’s are required, consult the
factory for your application.
CAUTION
The remote control box (RMB) must be installed
outside of the heat zone.
ELECTRICAL REQUIREMENTS
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other applicable
codes. Connections should be made by a qualified,
licensed electrician.
CAUTION
Foodwarmers with incandescent lights that require a
circuit breaker larger than 20 amps must have a
separate circuit breaker for the incandescent lights
that is 20 amps or less.
Refer to SPECIFICATIONS for specific model watts
and amps ratings.
OPERATION
Figure 7. Installing Optional Breath Protectors
Install a supply wire not lighter than 10 gauge copper,
rated 90°C (211°F). The remote control box (RMB)
provides a 1/2" (1 cm) or 3/4" (2 cm) knockout, 6" (15
cm) long pigtail leads and a separate grounding terminal
or screw in the wiring compartment. Use wire nuts (not
supplied) for connecting supply wires.
BREATH PROTECTOR (OPTIONAL)
1. Remove protective paper from the acrylic surfaces.
2. See Figure 6. Position the acrylic breath protector
into the channel on the warmer with the mounting
holes aligned.
3. Secure the breath protector using the thumbscrews
and acorn nuts provided. Tighten thumbscrew until
snug. Do not overtighten.
ALL MODELS
CAUTION
Some exterior surfaces on the unit will get hot. Use
caution when touching these areas to avoid injury.
HEATING ELEMENT(S)
Heating elements(s) are controlled by a ON/OFF toggle
switch(es) or an optional infinite control(s). To turn
each element on, either flip the toggle switch to the ON
position or turn the adjustable control to the desired
setting.
Allow 15-20 minutes to reach operating temperature.
LIGHTS
On models equipped with lights, flip the toggle switch
to the ON position to energize the lights.
Form No. GR2AM-0601
Optional Infinite Control
Toggle Switch (On/Off)
Figure 8. Remote Control Box (RMB)
14
Indicator Light
Page 17
MAINTENANCE
CLEANING
The Hatco Glo-Ray Designer Foodwarmer units are
designed for maximum durability and performance,
with minimum maintenance.
WARNING
To avoid any injury, turn the power off to the unit
and allow to cool before performing any
maintenance.
CAUTION
Do not submerse in water.
To preserve the finish of the Glo-Ray Designer
Foodwarmer, it is recommended that the surfaces be
wiped daily with a damp cloth. Stubborn stains may be
removed with a good stainless steel cleaner or a
non-abrasive cleaner. Hard to reach areas should be
cleaned with a small brush and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive cleaners
could scratch the finish of your unit marring its
appearance and making it susceptible to soil
accumulation.
DISPLAY LIGHT BULB REPLACEMENT
The display light is an incandescent bulb which
illuminates the warming area. This bulb has a special
coating to guard against injury and food contamination
in the event of breakage.
WARNING
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International fax
414-671-3976.
WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel, use
only Authorized Hatco Service Agents and Genuine
Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement
parts do not have the characteristics that will allow
them to operate safely in Hatco equipment. It is
essential to use Hatco Replacement Parts when
repairing Hatco equipment. Failure to use Hatco
Replacement Parts may subject operators of the
equipment to hazardous electrical voltage, resulting
in electrical shock or burn.
To replace a bulb, disconnect the power supply and wait
until the unit has cooled. Display lamps have a threaded
base. Unscrew the bulb from the unit and replace it with
a new specially coated incandescent bulb. Hatco
shatter-resistant bulbs meet N.S.F. standards for food
holding and display areas.
15
Form No. GR2AM-0601
Page 18
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a
period of one (1) year from the date of purchase
when installed and maintained in accordance with
Hatco’s written instructions. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Infra-Black®Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Cook and Hold Oven Elements (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Powermite Gas Booster Heater Tanks
Mini Compact Tanks (stainless steel)
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty PLUS
Five (5) Year Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Booster Heater Tanks (Castone®)
d) One (1) Year Parts-Only Warranty for
components not installed by Hatco:
Accessory Components (including but not
limited to valves, gauges and remote switches)
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR
PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lamps, lamp
warmer heat bulbs, glass components or Product
failure in booster tank and fin tube heat exchanger
caused by liming, sediment buildup, chemical attack
or freezing in tanks, Product misuse, tampering or
misapplication, improper installation, application of
improper voltage, or recalibration of thermostats or
high limit switches.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is located
outside of the United States or Canada, in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim made
within the applicable warranty period referred to
above. Without limiting the generality of the
foregoing, all portable Products (as defined in N.S.F.
4-4.28.4) shall be delivered by Buyer, at its sole
expense, to the nearest Hatco-authorized service
agency for replacement or repair. Hatco reserves the
right to accept or reject any such claim in whole or in
part. Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s sole
expense. HATCO WILL NOT BE LIABLE, UNDER
ANY CIRCUMSTANCES, FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LABOR COSTS OR LOST
PROFITS RESULTING FROM THE USE OF OR
INABILITY TO USE THE PRODUCTS OR FROM
THE PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
Whaley Foodservice Repair
Jacksonville904-725-7800
Nass Service Co., Inc.
Orlando407-425-2681
B.G.S.I.
Pompano Beach954-971-0456
Comm. Appliance Service
Tampa813-663-0313
GEORGIA
Southeastern Rest. Svc.
Norcross770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu808-848-1466
Food Equip Parts & Service
Honolulu808-847-4871
ILLINOIS
Parts Town
Broadview708-865-7278
Eichenauer Elec. Service
Decatur217-429-4229
Midwest Elec. Appl. Service
Elmhurst630-279-8000
Cone’s Repair Service
Moline309-797-5323
INDIANA
Comm. Parts & Service, Inc.
Indianapolis317-545-9655
A
IOW
Electric Motor Service Co.
Davenport319-323-1823
KENTUCKY
Comm. Parts & Service, Inc.
Louisville502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge225-272-6620
LOUISIANA (Continued)
Bana Comm. Parts, Inc.
Shreveport318-631-6550
YLAND
MAR
Electric Motor Service
Baltimore410-467-8080
GCS Service, Inc.
Silver Spring301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City517-893-4561
Bildons Appliance Service
Detroit248-478-3320
Midwest Food Equip. Service
Grandville616-261-2000
MINNESOT
GCS Service
Minneapolis612-546-4221
MISSOURI
GCS Service, Inc.
Kansas City816-920-5999
Commercial Kitchen Services
St. Louis314-890-0700
Kaemmerlen Parts & Service
St. Louis314-535-2222
NEBRASKA
Anderson Electric
Omaha402-341-1414
NEV
Burney’s Commercial
Las Vegas702-736-0006
Hi. Tech Commercial Service
N. Las Vegas702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield973-575-9145
Service Plus
Flanders973-691-6300
NEW
Acme American Repairs, Inc.
Brooklyn718-456-6544
Alpro Service Co.
Brooklyn718-386-2515
Appliance Installation
Buffalo716-884-7425
Northern Parts Dist.
Plattsburgh518-563-3200
J. B. Brady, Inc.
Syracuse315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron330-753-6635
Certified Service Center
Cincinnati513-772-6600
GCS Service
Columbus614-476-3225
A
ADA
YORK
OHIO (Continued)
Electrical Appl. Repair Service
Independence216-459-8700
E. A. Wichman Co.
Toledo419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City405-235-2184
Krueger, Inc.
Oklahoma City405-528-8883
OREGON
Bressie Electric Co.
Portland503-231-7171
Ron’s Service, Inc.
Portland503-624-0890
PENNSYL
Authorized Factory Service
Coraopolis412-262-2330
FAST Comm. Appl. Service
Philadelphia215-288-4800
GCS Service, Inc.
Pittsburgh412-787-1970
K & D Service Co.
Harrisburg717-236-9039
Elmer Schultz Services
Philadelphia215-627-5401
Electric Repair Co.
Reading610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia803-791-4420
TENNESSEE
Camp Electric
Memphis901-527-7543
TEXAS
City Kitchen Service Co.
Austin512-719-4445
Stove Parts Supply
Fort Worth817-831-0381
Armstrong Repair Service
Houston713-666-7100
Commercial Kitchen Repair Co.
San Antonio210-735-2811
San Antonio Rest. Equip.
San Antonio210-824-3271
UT
Peterson’s Commercial Parts & Svc.
Salt Lake City801-487-3653
VIRGINIA
Daubers
Norfolk757-855-4097
Daubers
Springfield703-866-3600
W
Restaurant Appl. Service
Seattle206-524-8200
WISCONSIN
A.S.C., Inc.
Madison608-246-3160
A.S.C., Inc.
Milwaukee414-543-6460
VANIA
AH
ASHINGTON
Printed in U.S.A. June 2001
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
Part No. 07.04.336.00 Form No. GR2AM-0601
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.