Hatco GR2A-18 Installation Manual
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WARNING
ADVERTENCIA
AVERTISSEMENT
(see page 2)
S'inscrire en ligne!
(voir page 23)
®
Glo-Ray
Designer Infrared Foodwarmers
Rampes chauffantes infrarouge
Designer
GR2A and GR2AH Series/Série
Installation and Operating Manual
Manuel d'installation et d'utilisation
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
P/N 07.04.336.00 © 2016 Hatco Corporation
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 23
WARNING
NOTICE
CAUTION
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
English
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Electrical Rating Chart — GR2A Models.............................5
Electrical Rating Chart — GR2A-XXD Models ....................9
Dimensions ........................................................................13
Installation...........................................................................14
General ..............................................................................14
Electrical Requirements.....................................................15
Remote Control Enclosures— RMB Series.......................16
Remote Control Enclosures— RMB2 Series.....................17
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (located near the
top of the inside of the leg). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Operation.............................................................................18
General ..............................................................................18
Maintenance ........................................................................19
General ..............................................................................19
Daily Cleaning....................................................................19
Replacing Display Bulbs ....................................................19
Troubleshooting Guide ......................................................20
Options and Accessories...................................................21
Limited Warranty.................................................................22
Authorized Parts Distributors .............................Back Page
Business
Hours: 7:00
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
AM to 5:00 PM CST Monday–Thursday
7:00
7:00
AM to 4:00 PM CST Friday)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
Hatco Glo-Ray®Designer Infrared Foodwarmers ensure
maximum holding and minimize the risk of food-borne illness.
Optimum safety and quality is the result of food held at the
proper serving temperatures, using Glo-Ray’s pre-focused heat
patterns. The pre-focused heat pattern prevents foods from
being over-cooked in the middle and cooling off around the
edges by concentrating higher temperatures to the outer edges
of holding surfaces where heat loss is the greatest. Utilizing
specially designed reflectors to direct the heat from the
element, Glo-Ray safely maintains peak serving temperatures
longer, without continuing to cook the food.
The Glo-Ray Designer Foodwarmers are available with or
without shatter-resistant incandescent lights to illuminate the
warming area. These bulbs have a special coating that guards
against injury and food contamination in the event of breakage.
Hatco Glo-Ray Designer Foodwarmers are products of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
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Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
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2
Form No. GR2AM-1116
CAUTION
NOTICE
WARNING
WARNING
English
IMPORTANT SAFETY INSTRUCTIONS
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Units supplied without an electrical plug require a
hardwired connection to on-site electrical system.
Connection must be properly grounded and of correct
voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and perform proper electrical connection.
• Turn OFF power switch, turn off power at circuit
breaker, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not steam clean or use excessive water on unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Locate unit the correct distance from combustible walls
and materials. If safe distances are not maintained,
discoloration or combustion could occur. Refer to
specific installation and mounting information in this
manual for proper clearances.
• Make sure to follow the installation information listed
below for specific food warmers. If safe distances are not
maintained, discoloration or combustion could occur.
a. Do not install standard wattage food warmers (GR2A,
and GR2AL Series) less than 17″ (432 mm) above
combustible surfaces.
b. Do not install high wattage food warmers (GR2AH
Series) less than 20″ (508 mm) above combustible
surfaces.
c. Do not install high wattage food warmers with lights
(GR2AHL Series) less than 22″ (559 mm) above
combustible surfaces.
d. Do not install dual food warmers (GR2A-XXD Series)
less than 27″ (689 mm) above combustible surfaces.
e. Do not install high wattage, dual food warmers
(GR2AH-XXD and GR2AHL-XXD Series) less than 32″
(813 mm) above combustible surfaces.
f. Install all Designer food warmers with a minimum
distance of 6″ (152 mm) from a combustible wall or
adjacent surface.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Use only light bulbs that meet or exceed (National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to heat
food product properly may result in serious health risks.
This unit is for holding pre-heated food product only.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
BURN HAZARD: Some exterior surfaces on the unit will get
hot. Use caution when touching these areas.
Standard and approved manufacturing oils may smoke up to
30 minutes during initial startup. This is a temporary condition.
Operate unit without food product until smoke dissipates.
Strip heaters equipped with incandescent lights that
require a circuit breaker larger than 20 amps for the heat
element must have a separate circuit breaker for the
incandescent lights that is 20 amps or less.
Units are voltage-specific. Refer to specification label for
electrical requirements before beginning installation.
To prevent premature failure of components due to
excessive heat, remote mounted control switches must be
installed outside the heat zone and steam generating
equipment.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
countertop material for application information.
Use non-abrasive cleaners and cloths only. Abrasive cleaners
and cloths could scratch the finish of the unit, marring its
appearance and making it susceptible to soil accumulation.
IMPORTANT—DO NOT use paper towel or glass cleaner to
clean polycarbonate surfaces. Paper towel and glass
cleaner may scratch the material. Wipe off polycarbonate
surfaces using a soft, clean, water-dampened cloth.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
Form No. GR2AM-1116
3
Optional
Sneeze Guard
Non-Adjustable
Stand
G R 2 A H L - X X D
Glo-Ray
Width (inches)
D = Dual
No Character = Single
Designer
Aluminum
H = High Wattage
No Character = Standard Wattage
L = Lights
No Character = Without Lights
MODEL DESCRIPTION
All Models
Glo-Ray®Designer Infrared Foodwarmers are ideal for holding
hot food on pass-through holding areas and waitress pick-up
stations. All Designer models are constructed of aluminum.
For self-serve applications, models may be equipped with
optional easy-to-clean sneeze guards, single- or double-sided
mounting.
Glo-Ray Designer Infrared Foodwarmers are available in sizes
from 22" to 88" (559 to 2235 mm) in width with Designer color
inset panels. They include prefocused infrared top heat and can
be ordered with incandescent display lights.
English
Model GR2A with optional Sneeze Guard
MODEL DESIGNATION
4
Form No. GR2AM-1116
English
Electrical Rating Chart — GR2A Models
Model Voltage Watts Amps Shipping Weight
GR2A-18
GR2A-24
GR2A-30
GR2A-36
GR2A-42
GR2A-48
GR2A-54
GR2A-60
GR2A-66
GR2A-72
GR2A-84
120 250 2.1 28 lbs. (13 kg)
208
240
120 350
208
240
120 450
208
240
120 575
208
240
120 675
208
240
120 800
208
240
120 925
208
240
120
208 1050 5.1
240 1050 4.4
120
208 1160 5.6
240 1160 4.8
120
208 1275 6.1
240 1275 5.3
120
208 1500 7.2
240 1500 6.3
250
250
350
350
450
450
575
575
675
675
800
800
925
925
1050 8.8
1160 9.7
1275 10.6
1500 12.5
1.2
1.0
2.9
1.7
1.5
3.8
2.2
1.9
4.8
2.8
2.4
5.6
3.3
2.8
6.7
3.9
3.3
7.7
4.5
3.9
28 lbs. (13 kg)
28 lbs. (13 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
82 lbs. (37 kg)
82 lbs. (37 kg)
82 lbs. (37 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
SPECIFICATIONS
Infinite control in 120 V requires tandem elements.
NOTE: Shipping weight includes packaging.
Form No. GR2AM-1116
5
SPECIFICATIONS
Electrical Rating Chart — GR2AH Models
Model Voltage Watts Amps Shipping Weight
GR2AH-18
GR2AH-24
GR2AH-30
GR2AH-36
GR2AH-42
GR2AH-48
GR2AH-54
GR2AH-60
GR2AH-66
GR2AH-72
GR2AH-84 †
120 350 2.9 28 lbs. (13 kg)
208
240
120 500
208
240
120 660
208
240
120 800
208
240
120 950
208
240
120 1100
208
240
120 1250
208
240
120
208 1400 6.7
240 1400 5.8
120
208 1560 7.5
240 1560 6.5
120
208 1725 8.3
240 1725 7.2
120
208 2050 9.9
240 2050 8.5
350
350
500
500
660
660
800
800
950
950
1100
1100
1250
1250
1400 11.7
1560 13.0
1725 14.4
1900 15.8
1.7
1.5
4.2
2.4
2.1
5.5
3.2
2.8
6.7
3.9
3.3
7.9
4.6
4.0
9.2
5.3
4.6
10.4
6.0
5.2
28 lbs. (13 kg)
28 lbs. (13 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
82 lbs. (37 kg)
82 lbs. (37 kg)
82 lbs. (37 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
English
† GR2AH-84 units, 120 V, contain tandem heating elements individually controlled.
Infinite control in 120 V requires tandem elements.
NOTE: Shipping weight includes packaging.
6
Form No. GR2AM-1116
English
Electrical Rating Chart — GR2AL Models
Model Voltage Watts Amps Shipping Weight
GR2AL-18
GR2AL-24
GR2AL-30
GR2AL-36
GR2AL-42
GR2AL-48
GR2AL-54
GR2AL-60
GR2AL-66
GR2AL-72
GR2AL-84
120 370 3.1 28 lbs. (13 kg)
120/208
120/240
120 470
120/208
120/240
120 570
120/208
120/240
120 755
120/208
120/240
120 855
120/208
120/240
120 1040
120/208
120/240
120 1165
120/208
120/240
120 1350
120/208
120/240
120
120/208 1460 8.1
120/240 1460 7.3
120
120/208 1635 9.1
120/240 1635 8.3
120
120/208 1920 10.7
120/240 1920 9.8
370
370
470
470
570
570
755
755
855
855
1040
1040
1165
1165
1350
1350
1460 12.3
1635 13.7
1920 16.0
2.2
2.0
3.9
2.7
2.5
4.8
3.8
3.4
6.2
4.2
3.9
7.1
6.1
5.5
8.7
7.3
6.6
9.7
6.5
5.9
11.3
7.6
6.9
28 lbs. (13 kg)
28 lbs. (13 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
83 lbs. (38 kg)
83 lbs. (38 kg)
83 lbs. (38 kg)
93 lbs. (42 kg)
93 lbs. (42 kg)
93 lbs. (42 kg)
101 lbs. (46 kg)
101 lbs. (46 kg)
101 lbs. (46 kg)
123 lbs. (56 kg)
123 lbs. (56 kg)
123 lbs. (56 kg)
SPECIFICATIONS
Infinite control in 120 V requires tandem elements.
NOTE: Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent lights and a 208 or
NOTE: Shipping weight includes packaging.
Form No. GR2AM-1116
240 volt circuit for the heating element(s).
7
SPECIFICATIONS
Electrical Rating Chart — GR2AHL Models
Model Voltage Watts Amps Shipping Weight
GR2AHL-18
GR2AHL-24
GR2AHL-30
GR2AHL-36
GR2AHL-42
GR2AHL-48
GR2AHL-54
GR2AHL-60
GR2AHL-66
GR2AHL-72
GR2AHL-84 †
120 470 3.9 28 lbs. (13 kg)
120/208
120/240
120 620
120/208
120/240
120 780
120/208
120/240
120 980
120/208
120/240
120 1130
120/208
120/240
120 1340
120/208
120/240
120 1490
120/208
120/240
120 1700
120/208
120/240
120
120/208 1860 10.0
120/240 1860 9.0
120
120/208 2085 11.3
120/240 2085 10.2
120
120/208 2470 13.4
120/240 2470 12.0
470
470
620
620
780
780
980
980
1130
1130
1340
1340
1490
1490
1700
1700
1860 15.5
2085 17.4
2320 19.3
2.7
2.5
5.2
3.4
3.1
6.5
4.2
3.8
8.2
5.4
4.8
9.4
6.1
5.5
11.2
7.3
6.6
12.4
8.0
7.2
14.2
9.2
8.3
28 lbs. (13 kg)
28 lbs. (13 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
32 lbs. (15 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
35 lbs. (16 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
37 lbs. (17 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
64 lbs. (29 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
74 lbs. (34 kg)
83 lbs. (38 kg)
83 lbs. (38 kg)
83 lbs. (38 kg)
93 lbs. (42 kg)
93 lbs. (42 kg)
93 lbs. (42 kg)
101 lbs. (46 kg)
101 lbs. (46 kg)
101 lbs. (46 kg)
123 lbs. (56 kg)
123 lbs. (56 kg)
123 lbs. (56 kg)
English
† GR2AH-84 units, 120 V, contain tandem heating elements individually controlled.
Infinite control in 120 V requires tandem elements.
NOTE: Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent lights and a 208 or
NOTE: Shipping weight includes packaging.
240 volt circuit for the heating element(s).
8
Form No. GR2AM-1116
English
Electrical Rating Chart — GR2A-XXD Models
Model Voltage Watts Amps Shipping Weight
GR2A-18D
GR2A-24D
GR2A-30D
GR2A-36D
GR2A-42D
GR2A-48D
GR2A-54D
GR2A-60D
GR2A-66D
GR2A-72D
GR2A-84D ◘
120 500 4.2 44 lbs. (20 kg)
208
240
120 700
208
240
120 900
208
240
120 1150
208
240
120 1350
208
240
120 1600
208
240
120 1850
208
240
120
208 2100 10.1
240 2100 8.8
120
208 2320 11.2
240 2320 9.7
120
208 2550 12.3
240 2550 10.6
120
208 3000 14.4
240 3000 12.5
500
500
700
700
900
900
1150
1150
1350
1350
1600
1600
1850
1850
2100 17.5
2320 19.3
2550 21.3
3000 25.0
2.4
2.1
5.8
3.4
2.9
7.5
4.3
3.8
9.6
5.6
4.8
11.3
6.5
5.6
13.3
7.7
6.7
15.4
8.9
7.7
44 lbs. (20 kg)
44 lbs. (20 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
52 lbs. (24 kg)
52 lbs. (24 kg)
52 lbs. (24 kg)
57 lbs. (26 kg)
57 lbs. (26 kg)
57 lbs. (26 kg)
66 lbs. (30 kg)
66 lbs. (30 kg)
66 lbs. (30 kg)
77 lbs. (35 kg)
77 lbs. (35 kg)
77 lbs. (35 kg)
88 lbs. (40 kg)
88 lbs. (40 kg)
88 lbs. (40 kg)
97 lbs. (44 kg)
97 lbs. (44 kg)
97 lbs. (44 kg)
107 lbs. (49 kg)
107 lbs. (49 kg)
107 lbs. (49 kg)
117 lbs. (53 kg)
117 lbs. (53 kg)
117 lbs. (53 kg)
138 lbs. (63 kg)
138 lbs. (63 kg)
138 lbs. (63 kg)
SPECIFICATIONS
◘ 120 V model with infinite control not available.
NOTE: Shipping weight includes packaging.
Form No. GR2AM-1116
9
SPECIFICATIONS
Electrical Rating Chart — GR2AH-XXD Models
Model Voltage Watts Amps Shipping Weight
GR2AH-18D
GR2AH-24D
GR2AH-30D
GR2AH-36D
GR2AH-42D
GR2AH-48D
GR2AH-54D
GR2AH-60D
GR2AH-66D ◘
GR2AH-72D ◘
GR2AH-84D †
120 700 5.8 44 lbs. (20 kg)
208
240
120 1000
208
240
120 1320
208
240
120 1600
208
240
120 1900
208
240
120 2200
208
240
120 2500
208
240
120
208 2800 13.5
240 2800 11.7
120
208 3120 15.0
240 3120 13.0
120
208 3450 16.6
240 3450 14.4
120 *
208 4100 19.7
240 4100 17.1
700
700
1000
1000
1320
1320
1600
1600
1900
1900
2200
2200
2500
2500
2800 23.3
3120 26.0
3450 28.8
3800 31.7
3.4
2.9
8.3
4.8
4.2
11.0
6.4
5.5
13.3
7.7
6.7
15.8
9.1
7.9
18.3
10.6
9.2
20.1
12.0
10.4
44 lbs. (20 kg)
44 lbs. (20 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
52 lbs. (24 kg)
52 lbs. (24 kg)
52 lbs. (24 kg)
57 lbs. (26 kg)
57 lbs. (26 kg)
57 lbs. (26 kg)
66 lbs. (30 kg)
66 lbs. (30 kg)
66 lbs. (30 kg)
77 lbs. (35 kg)
77 lbs. (35 kg)
77 lbs. (35 kg)
88 lbs. (40 kg)
88 lbs. (40 kg)
88 lbs. (40 kg)
97 lbs. (44 kg)
97 lbs. (44 kg)
97 lbs. (44 kg)
107 lbs. (49 kg)
107 lbs. (49 kg)
107 lbs. (49 kg)
117 lbs. (53 kg)
117 lbs. (53 kg)
117 lbs. (53 kg)
138 lbs. (63 kg)
138 lbs. (63 kg)
138 lbs. (63 kg)
English
* Not available in Canada.
◘ 120 V model with infinite control not available.
† GR2AH-84D units, 120 volt, contain tandem heating elements individually controlled.
NOTE: Shipping weight includes packaging.
10
Form No. GR2AM-1116
English
Electrical Rating Chart — GR2AL-XXD Models
Model Voltage Watts Amps Shipping Weight
GR2AL-18D
GR2AL-24D
GR2AL-30D
GR2AL-36D
GR2AL-42D
GR2AL-48D
GR2AL-54D
GR2AL-60D
GR2AL-66D
GR2AL-72D
GR2AL-84D ◘
120 620 5.2 44 lbs. (20 kg)
120/208
120/240
120 820
120/208
120/240
120 1020
120/208
120/240
120 1330
120/208
120/240
120 1530
120/208
120/240
120 1840
120/208
120/240
120 * 2090
120/208
120/240
120 * 2400
120/208
120/240
120 *
120/208 2620 13.7
120/240 2620 12.2
120 *
120/208 2910 15.3
120/240 2910 13.6
120 *
120/208 3420 17.9
120/240 3420 16.0
620
620
820
820
1020
1020
1330
1330
1530
1530
1840
1840
2090
2090
2400
2400
2620 21.8
2910 24.3
3420 28.5
3.4
3.1
6.8
4.4
3.9
8.5
5.3
4.6
11.1
7.0
6.3
12.8
8.0
7.1
15.3
9.7
8.7
17.4
10.9
9.7
20
12.6
11.3
44 lbs. (20 kg)
44 lbs. (20 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
58 lbs. (26 kg)
58 lbs. (26 kg)
58 lbs. (26 kg)
67 lbs. (30 kg)
67 lbs. (30 kg)
67 lbs. (30 kg)
79 lbs. (36 kg)
79 lbs. (36 kg)
79 lbs. (36 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
110 lbs. (50 kg)
110 lbs. (50 kg)
110 lbs. (50 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
141 lbs. (64 kg)
141 lbs. (64 kg)
141 lbs. (64 kg)
SPECIFICATIONS
* Not available in Canada.
◘ 120 V model with infinite control not available.
NOTE: Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent lights and a 208 or
NOTE: Shipping weight includes packaging.
Form No. GR2AM-1116
240 volt circuit for the heating element(s).
11
SPECIFICATIONS
Electrical Rating Chart — GR2AHL-XXD Models
Model Voltage Watts Amps Shipping Weight
GR2AHL-18D
GR2AHL-24D
GR2AHL-30D
GR2AHL-36D
GR2AHL-42D
GR2AHL-48D
GR2AHL-54D
GR2AHL-60D
GR2AHL-66D ◘
GR2AHL-72D ◘
GR2AHL-84D 120/208 4460 23.2
120 820 6.8 44 lbs. (20 kg)
120/208
120/240
120 1120
120/208
120/240
120 1440
120/208
120/240
120 1780
120/208
120/240
120 * 2080
120/208
120/240
120 * 2440
120/208
120/240
120 * 2740
120/208
120/240
120 * 3100
120/208
120/240
120 *
120/208 3420 17.5
120/240 3420 15.5
120 *
120/208 3810 19.6
120/240 3810 17.4
120/240 4460 20.6
820
820
1120
1120
1440
1440
1780
1780
2080
2080
2440
2440
2740
2740
3100
3100
3420 28.5
3810 31.8
4.4
3.9
9.3
5.8
5.2
12.0
7.4
6.5
14.8
9.2
8.2
17.3
10.6
9.4
20.3
12.6
11.2
22.1
14.0
12.4
25.8
16.0
14.2
44 lbs. (20 kg)
44 lbs. (20 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
48 lbs. (22 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
53 lbs. (24 kg)
58 lbs. (26 kg)
58 lbs. (26 kg)
58 lbs. (26 kg)
67 lbs. (30 kg)
67 lbs. (30 kg)
67 lbs. (30 kg)
79 lbs. (36 kg)
79 lbs. (36 kg)
79 lbs. (36 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
91 lbs. (41 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
100 lbs. (45 kg)
110 lbs. (50 kg)
110 lbs. (50 kg)
110 lbs. (50 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
120 lbs. (54 kg)
141 lbs. (64 kg)
141 lbs. (64 kg)
English
◘ 120 V model with infinite control not available.
* Not available in Canada.
NOTE: Units rated for 120/208 or 120/240 volt are manufactured with a 120 volt circuit for the incandescent lights and a 208 or
NOTE: Shipping weight includes packaging.
240 volt circuit for the heating element(s).
12
Form No. GR2AM-1116
English
A
Front View Side View
B
C
17-5/8''–83-5/8''
(447–2124 mm)
3-1/4''
(81 mm)
3''
(75 mm)
5-1/4''
(131 mm)
5-3/4''
(146 mm)
7
-
1
/
2
'
'
(
1
9
1
m
m
)
S
n
e
e
z
e
G
u
a
r
d
1
4
'
'
(
3
5
6
m
m
)
S
n
e
e
z
e
G
u
a
r
d
11-7/8''
(302 mm)
12″–14″ (305–356 mm)
Standard Wattage
14″–16″ (356–406 mm)
High Wattage
18″ (457 mm)
Standard Wattage
24″ (610 mm)
High Wattage
8″–12″
(203–305 mm)
Standard Wattage
Height
High Wattage
Height
11″–14″
(279–356 mm)
9″ (229 mm)
10″–14″
(254–356 mm)
Standard Wattage
Height
High Wattage
Height
14″–18″
(356–457 mm)
18″–21″ (457–533 mm)
Dimensions
SPECIFICATIONS
Model
GR2A and
GR2AH
GR2AL and
GR2AHL
GR2A-XXD and
GR2AH-XXD
GR2AL-XXD and
GR2AHL-XXD
Width
(A)
21-1/2''–87-1/2
(546–2223 mm)
21-1/2''–87-1/2
(546–2223 mm)
21-1/2''–87-1/2
(546–2223 mm)
21-1/2''–87-1/2
(546–2223 mm)
''
''
''
''
Depth
(B)
''
9
(229 mm)
''
12
(305 mm)
''
18''–21
(457–533 mm)
''
''
18
–21
(457–533 mm)
NOTE: Units with 7-1/2''Sneeze Guards, add 5-3/4''(146 mm) per side to Depth (B).
Units with 14
''
Sneeze Guards, add 11-7/8''(302 mm) per side to Depth (B).
NOTE: Height (C) is with standard 14'' (356 mm) stands equipped.
Stands are also available in heights of 10'' (254 mm), 12'' (305 mm), or 16'' (406 mm).
Height
(C)
17-1/2
(445 mm)
17-1/2
(445 mm)
17-1/2
(445 mm)
17-1/2
(445 mm)
''
''
''
''
Element Height Requirements
Form No. GR2AM-1116
13
INSTALLATION
WARNING
NOTICE
Front View
Overall Width
minus
2-7/16'' (62 mm)
Bottom View - Mounting Flange
2''
(51 mm)
15/16''
(24 mm)
Conduit
Holes
3''
(76 mm)
2''
(51 mm)
Bolt HoleBolt Hole
Screws
Non-Adjustable Stand
Angled
Bracket
English
General
Hatco Glo-Ray®Designer Infrared Foodwarmers are shipped
with most components pre-assembled. Care should be taken
when unpacking the shipping carton to avoid damage to the
unit and components enclosed.
ELECTRIC SHOCK HAZARD: All electrical connections
must be in accordance with local electrical codes and any
other applicable codes. Connections should be made by a
qualified, licensed electrician.
FIRE HAZARD:
• Locate unit the correct distance from combustible walls
and materials. If safe distances are not maintained,
discoloration or combustion could occur. Refer to
specific installation and mounting information in this
manual for proper clearances.
• Make sure to follow the installation information listed
below for specific food warmers. If safe distances are not
maintained, discoloration or combustion could occur.
a. Do not install standard wattage food warmers (GR2A,
and GR2AL Series) less than 17″ (432 mm) above
combustible surfaces.
b. Do not install high wattage food warmers (GR2AH)
less than 20″ (508 mm) above combustible surfaces.
c. Do not install high wattage food warmers with lights
(GR2AHL Series) less than 22″ (559 mm) above
combustible surfaces.
d. Do not install dual food warmers (GR2A-XXD Series)
less than 27″ (689 mm) above combustible surfaces.
e. Do not install high wattage, dual food warmers
(GR2AH-XXD and GR2AHL-XXD Series) less than 32″
(813 mm) above combustible surfaces.
f. Install all D esigner food warmers with a minimum
distance of 6″ (152 mm) from a combustible wall or
adjacent surface.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for details.
2. Remove tape and protective packaging from all surfaces of
unit.
3. With non-adjustable stand cover removed, attach nonadjustable stands on each end of unit using supplied screws.
• Loosen angled bracket screws to slide bracket tight to stand.
Installing Non-Adjustable Stand to Unit
4. Mark the holes on the mounting surface using the
“Mounting Dimensions” illustration below. All models have
one conduit hole except models listed below.
• Two Conduit Holes: All Tandem units,
GR2AH-XXD (60–84″), GR2AL-XXD (84″), and
GR2AHL-XXD (60–84″)
Do not lay unit on the front or back side. Damage to the
unit could occur.
5. Drill the marked holes.
• The bolt holes are 1/4" diameter.
• The conduit hole(s) are 1" diameter.
14
Mounting Dimensions
Form No. GR2AM-1116
English
Non-Adjustable
Stand
Cover
Bolt
Nut
CAUTION
INSTALLATION
6. Place the unit into position over the mounting holes with
the electrical conduit(s) positioned through the channel and
center mounting hole(s).
7. Secure the unit to the mounting surface with 1/4" x 1-1/2"
(6 x 38 mm) hex bolts and nuts provided.
8. Install non-adjustable stand covers onto stands by
snapping into place.
Installing Unit to Countertop
NOTE: GR2A series units mounted to a metal surface may
require a backing plate installed to the underside of the
surface in order to increase unit stability. (Backing plate
not supplied by Hatco).
Dual Mounting
When mounting units side-by-side, a space not less than 3″
(76 mm) must be maintained between units.
Pass-Through
If a pass-through area is 12″–16″ (305–406 mm) deep, a standard
wattage or high wattage single unit can be used. For a 18″–24″
(457–610 mm) deep pass-through area, a dual unit in either
standard or high wattage is recommended. Installation of multiple
units must have a minimum spacing of 3″ (76 mm) between units.
Electrical Requirements
Foodwarmers equipped with incandescent lights that
require a circuit breaker larger than 20 amps for the heat
element must have a separate circuit breaker for the
incandescent lights that is 20 amps or less.
Refer to the SPECIFICATIONS section for specific model, watt,
and amp ratings.
Install a supply wire rated for 194°F (90°C). The remote control
box (RMB) provides a 1/2" and 3/4" knockout, 6" (152 mm) long
pigtail leads and a separate grounding terminal or screw in the
wiring compartment. Use wire nuts (not supplied) for connecting
supply wires.
Power Supply
Install supply wire and connectors suitable for at least 194°F
(90°C).
• Use a minimum of No. 14 AWG copper wire for individual
circuits up to 15 amps.
• Use a minimum of No. 12 AWG copper wire for individual
circuits 15 to 20 amps.
• Use a minimum of No. 10 AWG copper wire for individual
circuits 20 to 25 amps.
• Use a minimum of No. 8 AWG copper wire for individual
circuits 25 to 30 amps.
NOTE: Refer to the wiring diagram supplied with the unit and
specifications label attached to the unit for specific
electrical information.
Form No. GR2AM-1116
15
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