Hatco FSHC-6W Series, FSHC-7 Series General Manual

FLAV-R-SAVOR

®

Portable Holding Cabinets

FSHC-6W and FSHC-7 Series

Installation and

Operating Manual

I&W #07.05.152.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

CONTENTS

Important Owner Information ..............................i

Introduction...........................................................i

Important Safety Information .............................1

Model Description ...............................................3

All Models .......................................................3

Model FSHC-6W-1 .........................................3

Model FSHC-6W-2 .........................................3

Model FSHC-7-1.............................................3

Model FSHC-7-2.............................................3

Specifications ......................................................4

Electrical Rating Chart ....................................4

Plug Configurations ........................................4

Dimensions .....................................................5

Installation............................................................6

Operation..............................................................9

Maintenance .......................................................11

Accessories........................................................13

Troubleshooting.................................................14

Hatco Limited Warranty ....................................15

Authorized Parts Distributors............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (located
on the back of the unit), voltage and purchase date
of your Flav-R-Savor®Portable Holding Cabinet in
the spaces provided. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

Telephone: [phone]

Fax: [phone] (Parts & Service)

All Models .......................................................6

Location ..........................................................7

Reversible Access Door..................................7

Food Holding Guide......................................10

General .........................................................11

Draining The Reservoir .................................11

Removing Lime & Mineral Deposits .............12

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

[phone] (International)

24 Hour 7 Day Parts & Service
Assistance available in the
United States and Canada
by calling [phone].

INTRODUCTION

Hatco Flav-R-Savor Portable Holding Cabinets are
designed to hold prepared foods for prolonged
periods of time while maintaining that “just-made”
quality.

Hatco Holding Cabinets provide the best
environment for food products by regulating the air
temperature while at the same time balancing the
humidity level.

Flav-R-Savor air flow pattern is designed to
maintain consistent cabinet temperature without
drying out foods. The precise combination of heat
and humidity creates a “blanket” effect around the
food. The air flow rate enables the cabinet to rapidly
recover temperature after opening and closing the
door.

The use of controlled moisturized heat maintains
serving temperature and texture longer than
conventional dry holding equipment.

Additional information can be found by visiting our
web site at www.hatcocorp.com.

This manual provides the installation, safety and
operating information for the Flav-R-Savor Portable
Holding Cabinet. We recommend all installation,
operating and safety information appearing in this
manual be read prior to installation or operation of
your Hatco Holding Cabinet. Safety information that
appear in this manual after a warning symbol

and the words WARNING or CAUTION printed in

bold face are very important. WARNING means
there is the possibility of serious personal injury or
death to yourself or others. CAUTION means
there is the possibility of minor or moderate injury.
NOTICE signifies the possibility of equipment or
property damage only.

Your Hatco Flav-R-Savor Portable Holding Cabinet
is a product of extensive research and field testing.
The materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.

Form No. FSHC67M-0808

i

IMPORTANT SAFETY INFORMATION

IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.

WARNINGS

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool completely before
performing any maintenance or cleaning.

For safe and proper operation, the unit must
be located a minimum of 1" (25 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

Overfilling can cause electrical shock. Stop
filling when Low Water light goes off.

To avoid any injury, turn the power OFF to the
unit and allow to cool before draining.

To prevent any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

Hatco corporation is not responsible for the
actual food product serving temperature. It is
the responsibility of the user to assure that
the food product is held and served at a safe
temperature.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone] or
International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when
service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.

Some exterior surfaces on the Holding
Cabinet will get hot. Use caution when
touching these areas to avoid injury.

The unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.

ELECTRIC SHOCK HAZARD: Turn the power
switch OFF, unplug the power cord, and allow
the unit to cool before performing any
maintenance or cleaning.

1

Form No. FSHC67M-0808

IMPORTANT SAFETY INFORMATION

CAUTIONS

To avoid any injury or damage locate the
Holding Cabinet at the proper counter height,
in an area that is convenient for use. The
location should be level to prevent the unit or
its contents from accidentally falling, and
strong enough to support the weight of the
unit and food.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors
ambient air temperature is constant and is a
minimum of 70°F (21°C).

The unit must be transported in an upright
position. If laid on its side, the water must be
drained from the unit.

where the

NOTICES

Water Quality Requirements - Incoming water in
excess of 3.0 grains of hardness per gallon
(GPG) (.75 grains of hardness per liter) must be
treated and softened before being used. Water
containing over 3.0 GPG (.75 GPL) will decrease
the efficiency and reduce the operating life of
the unit.

NOTE: Product failure caused by liming or sediment
buildup is not covered under warranty.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.

Do not use deionized water. Deionized water will
greatly shorten the life of the water reservoir and
water heating element.

Form No. FSHC67M-0808

2

ALL MODELS

Flav-R-Savor®Portable Holding Cabinets are made
of sturdy stainless steel and powdercoat painted
top, sides and back. Features include
thermostatically controlled heat and humidity, a
digital temperature readout and a large aluminum
framed tempered glass door or insulated stainless
steel door. The access door can be hinged left or
right. Electrical components, controls and water
reservoir are easily accessible. Units are made
portable by installing swivel casters with wheel
locks. Attached six foot (1829 mm) power cord and
plug is standard.

MODEL FSHC-6W-1*

The FSHC-6W-1 is a single door model made to fit
under lower work counters. Stainless steel angle
slides are included which will accommodate six
18" x 26" (457 x 660 mm) sheet pans on 3" (76 mm)
centers, eleven 18" x 26" (457 x 660 mm) sheet
pans on 1-1/2" (38 mm) centers or twelve 12" x 20"
(305 x 508 mm) food pans (six 1/2 Gastronorm pans
on 3" (76 mm) centers, or eleven 1/2 Gastronorm
pans on 1-1/2" (38 mm) centers).

MODEL DESCRIPTION

Figure 1. Model FSHC-6W-1

* Model FSHC-6W-1 has earned the Energy Star

®

NOTE: Products that earn the ENERGY STAR
prevent greenhouse gas emissions by meeting strict
energy efficient guidelines set by the U.S.
Environmental Protection Agency and the U.S.
Department of Energy.

MODEL FSHC-6W-2

The FSHC-6W-2 has all the features of the FSHC­6W-1 and is also equipped with two doors for pass
through operation.

MODEL FSHC-7-1*

The FSHC-7-1 is a standard single door model.
Stainless steel angle slides are included which will
accommodate seven 12" x 20" (305 x 508 mm) food
pans or 18" x 26" (457 x 660 mm) sheet pans on 3"
(76 mm) centers.

®

* Model FSHC-7-1 has earned the Energy Star

NOTE: Products that earn the ENERGY STAR
prevent greenhouse gas emissions by meeting strict
energy efficient guidelines set by the U.S.
Environmental Protection Agency and the U.S.
Department of Energy.

.

.

®

Figure 2. Model FSHC-7-1

MODEL FSHC-7-2

The FSHC-7-2 has all the features of the FSHC-7-1
and is also equipped with two doors for pass
through operation.

®

3

Form No. FSHC67M-0808

SPECIFICATIONS

ELECTRICAL RATING CHART

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

FSHC-6W-1 120 60 1697 14.1 NEMA 5-15P* 175 lbs. (79 kg)

220 50 1697 7.7 CEE 7/7 Schuko 175 lbs. (79 kg)
240 50 1697 7.1 BS-1363 175 lbs. (79 kg)

240 50 1697 7.1 AS-3112 175 lbs. (79 kg)
220-230 (CE) 50 1697 7.1 CEE 7/7 Schuko 175 lbs. (79 kg)
230-240 (CE) 50 1697 7.1 BS-1363 175 lbs. (79 kg)

FSHC-6W-2 120 60 1697 14.1 NEMA 5-15P* 179 lbs. (81 kg)

220 50 1697 7.7 CEE 7/7 Schuko 179 lbs. (81 kg)

240 50 1697 7.1 BS-1363 179 lbs. (81 kg)

240 50 1697 7.1 AS-3112 179 lbs. (81 kg)
220-230 (CE) 50 1697 7.7 CEE 7/7 Schuko 179 lbs. (81 kg)
230-240 (CE) 50 1697 7.1 BS-1363 179 lbs. (81 kg)

FSHC-7-1 120 60 1697 14.1 NEMA 5-15P* 168 lbs. (76 kg)

220 50 1697 7.7 CEE 7/7 Schuko 168 lbs. (76 kg)

240 50 1697 7.1 BS-1363 168 lbs. (76 kg)

240 50 1697 7.1 AS-3112 168 lbs. (76 kg)
220-230 (CE) 50 1697 7.7 CEE 7/7 Schuko 168 lbs. (76 kg)
230-240 (CE) 50 1697 7.1 BS-1363 168 lbs. (76 kg)

FSHC-7-2 120 60 1697 14.1 NEMA 5-15P* 172 lbs. (78 kg)

220 50 1697 7.7 CEE 7/7 Schuko 172 lbs. (78 kg)

240 50 1697 7.1 BS-1363 172 lbs. (78 kg)

240 50 1697 7.1 AS-3112 172 lbs. (78 kg)
220-230 (CE) 50 1697 7.7 CEE 7/7 Schuko 172 lbs. (78 kg)
230-240 (CE) 50 1697 7.1 BS-1363 172 lbs. (78 kg)

* NEMA 5-20P for Canada

The electrical information in the shaded areas pertains to Export models only.

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 3.

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

WARNING
To prevent any injury or damage to the unit do
not pull unit by power cord.

NEMA 5-15P

NEMA 5-20P

AS 3112

WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.

Form No. FSHC67M-0808

BS-1363

Figure 3. Plug Configurations

4

CEE 7/7 Schuko

DIMENSIONS

SPECIFICATIONS

Width Depth Height†

Model (A) (B) (C)

FSHC-6W-1 25-3/8" 29-1/2" 32-1/8"

(645 mm) (749 mm) (816 mm)

FSHC-6W-2 25-3/8" 32" 32-1/8"

(645 mm) (813 mm) (816 mm)

Top Surface: 25-3/8"W x 25-7/8"D (645 x 657 mm)
Cabinet Opening: 20-7/8"W x 19"H (530 x 483 mm)

Width Depth Height*

Model (A) (B) (C)

FSHC-7-1 22-3/4" 29-1/2" 35-1/8"

(578 mm) (749 mm) (892 mm)

FSHC-7-2 22-3/4" 32" 35-1/8"

(578 mm) (813 mm) (892 mm)

Top Surface: 22-3/4"W x 25-7/8"D (578 x 657 mm)
Cabinet Opening: 18-1/4"W x 22-1/8"H (464 x 562 mm)

FSHC-6W-2 Only

A

FSHC-6W Series

A

B
B

C

FSHC-7-2 Only

B
B

C

† Includes 4" (102 mm) diameter casters; height is

29-3/4" (756 mm) with low profile casters installed.

* Includes 4" (102 mm) diameter casters; height is

32-3/4" (832 mm) with low profile casters installed;
height is 34" (864 mm) with 4" (102 mm) legs installed;
height is 36" (915 mm) with 6" (152 mm) legs installed.

NOTE: FSHC-6W-2 and FSHC-7-2 are two door pass­through cabinets, not two units stacked.

FSHC-7 Series

5

Form No. FSHC67M-0808

INSTALLATION

ALL MODELS

The Flav-R-Savor®Portable Holding Cabinets are
shipped with most components installed and ready
for operation. The following installation instructions
must be performed before plugging in and operating
the cabinet.

5. Carefully lay the unit on its side. Thread one leg
or mount caster using hardware provided onto
the cabinet bottom and tighten securely.
(See Figure 4.) Return cabinet to the upright
position.

1. Remove unit from box.

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in the warranty card.

3. Remove tape and protective packaging from all
surfaces of unit. Remove Rack Slide Assembly.

4. Install the handle(s) to the access door(s).
(See Figure 4.)

NOTE: On FSHC-6W series, install handle using the
two upper most mounting holes.

Steel Rack (Qty. 2)

Reservoir Drain Tube

Reversible Access Door
(FSHC-6W-2 & FSHC-7-2
equipped with front and
rear doors)

NOTE: Place a piece of cardboard between the
cabinet and floor to prevent marring the cabinet
finish.

6. Unpack the adjustable steel rack slides from the
carton, and install them to the rack as shown in
Figure 4. Make sure the bottom shoe of each
rack faces outward.

NOTE: If installing the optional Stacking Kit, see

ACCESSORIES for installation instructions.

Handle

Glass Door Shown

(Heavy Duty Stainless Steel

Door Optional)

Form No. FSHC67M-0808

Adjustable Rack Slide

6" (152 mm) Adjustable Leg

FSHC-7 Series Only

(Optional)

Figure 4. FSHC -6W & -7 Series

6

4" (102 mm)

Heavy Duty Caster

(Standard)

2" (51 mm)

Low Profile Caster

(Optional)

4" (102 mm) Adjustable Leg

(FSHC-7 Series Only)

(Optional)

LOCATION

NOTE: The unit must be transported in the upright
position. If laid on its side, water must be drained
from the unit. See DRAINING THE RESERVOIR in
the MAINTENANCE section.

WARNING
For safe and proper operation, the unit must be
located a minimum of 1" (25 mm) from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

CAUTION
To avoid any injury or damage locate the
Holding Cabinet at the proper counter height, in
an area that is convenient for use. The location
should be level to prevent the unit or its
contents from accidentally falling, and strong
enough to support the weight of the unit and
food.

CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors
ambient air temperature is constant and is a
minimum of 70°F (21°C).

where the

INSTALLATION

Screw

Hinge

Figure 5. Reversible Access Door - Glass Door

CAUTION
The unit must be transported in an upright
position. If laid on its side, the water must be

drained from the unit.

REVERSIBLE ACCESS DOOR

Doors are shipped from the factory mounted on the
cabinet left side, opening from the right. Doors can
be reversed to open from the left, as follows:

Glass Door

1. Remove screws securing door to hinges.
(See Figure 5.)

2. Remove the screws securing hinges to cabinet.

3. Remove screw plugs from right side of cabinet
and insert in left side.

4. Rotate the door 180° and install on the right side
using the original mounting hardware.

NOTE: A nylon washer must be reinstalled between
door and hinge on the top and bottom.

7

Form No. FSHC67M-0808

INSTALLATION

Stainless Steel Door
(Optional on FSHC-6W Series Only)

The optional stainless steel door is not available for
retrofit.

1. Slide hinge covers off of edgemount hinges.
(See Figure 6.)

NOTE: Hinges remain mounted to the stainless
steel door.

2. Remove the screws securing the chrome handle
to the door.

3. Remove the screws securing the strike plate to
the cabinet.

4. Remove screw plugs from the right side of the
cabinet and insert in left side.

5. Rotate the door 180° and install on the right side
of cabinet using the original hardware.

6. Secure strike plate on the right side using the
original hardware.

8. Secure handle to the door in the upright position
using the original hardware.

Strike Plate

Chrome Handle

Hinge

Figure 6. Reversible Access Door - Stainless Steel Door

(Optional on FSHC-6W series only))

Hinge Cover

9. Slide hinge covers back into place on the
hinges.

Form No. FSHC67M-0808

8

OPERATION

1. Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See SPECIFICATIONS for details.

2. Turn the Power Switch on the control panel to the
ON position. The Humidity Cycle and Low Water
indicators will light up at this time. (See Figure 7.)

3. Fill the water reservoir with softened or distilled
water. To fill the reservoir, lift the fill cup cover up
and pull forward. Slowly pour the water into the
cup until the red Low Water Indicator Light goes
off. Use of softened or distilled water is
recommended to preserve the life of the
electrical and mechanical components in the
reservoir. Do not use deionized water. If “hard”
water is used, the reservoir will require periodic
cleaning and deliming. See MAINTENANCE for
deliming instructions.

WARNING
Overfilling can cause electrical shock. Stop
filling when Low Water light goes off.

NOTICE
Water Quality Requirements - Incoming water in
excess of 3.0 grains of hardness per gallon
(GPG) (.75 grains of hardness per liter) must be
treated and softened before being used. Water
containing over 3.0 GPG (.75 GPL) will decrease
the efficiency and reduce the operating life of
the unit.

NOTE: Product failure caused by liming or sediment
buildup is not covered under warranty.

WARNING
Some exterior surfaces on the Holding Cabinet
will get hot. Use caution when touching these
areas to avoid injury.

NOTE: On the initial fill, the water reservoir capacity
is one gallon (3.8 liters).

4. Set the Humidity Control and Temperature
Control to the desired level. See the FOOD

HOLDING GUIDE for recommendations.

NOTE: Temperature and humidity settings may vary
depending upon product make-up and consistency.
The cabinet temperature indicator displays the
lowest temperature point inside the cabinet, not the
product temperature.

5. Allow 30 minutes to preheat a full reservoir of
water. The green Humidity Cycle Indicator Light
will go out when the interior of the cabinet has
reached the selected humidity setting. The Flav­R-Savor
the humidity and temperature selected.

The reservoir capacity permits uninterrupted
operation for approximately 4-8 hours, depending
on the settings and how frequently the door is
opened. When the red Low Water Indicator is lit, add
water to the reservoir. The water reservoir refill
capacity is approximately 48 ounces (1.5 liters)

NOTE: FSHC-7 Series units can be factory
equipped with an optional audible Low Water alarm.
Add water to the reservoir until the alarm shuts off.

®

cabinet is then ready to hold foods at

NOTICE
Do not use deionized water. Deionized water will
greatly shorten the life of the water reservoir and
water heating element.

NOTE: Product failure caused by deionized water is
not covered by warranty.

Figure 7. Control Panel

WARNING
Hatco corporation is not responsible for the
actual food product serving temperature. It is
the responsibility of the user to assure that the
food product is held and served at a safe
temperature.

9

Form No. FSHC67M-0808

OPERATION

FOOD HOLDING GUIDE

Maximum Humidity Temperature

Type of Food Holding Time Setting Setting °F °C

Bagels 3 Hours Low 4 140 60

Biscuits 2 Hours Medium 3 130 54

Chicken - Parts 5 Hours High 5 175 79

Chicken - Whole 2 Hours High 5.5 180 82

Croissants 3 Hours Low 4 140 60

Fish 1 Hour Medium 5.5 180 82

Frankfurters 2 Hours High 6 185 85

Fruit Pies 3.5 Hours Medium 4 140 60

Hot Dogs (Appetizers) 4 Hours High 5 175 79

Onion Rings 1 Hour Low 4 140 60

Pizza 1 Hour Medium 6 185 85

Pretzels 3 Hours Medium 4 140 60

Ribs 2 Hours High 6 185 85

Wrapped Sandwiches 2 Hours Medium 4.5 160 71

NOTE: All times and settings are recommendations only and may vary depending on product preparation,
cooking time and internal food temperature.

Form No. FSHC67M-0808

10

GENERAL

Hatco Flav-R-Savor®Portable Holding Cabinets are
designed for maximum durability and performance,
with minimum maintenance.

WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.

WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.

CLEANING

To preserve the bright finish of the Flav-R-Savor
Portable Holding Cabinet, it is recommended that
the exterior and interior surfaces be wiped daily with
a damp cloth. Food pans should be removed and
washed. Stubborn stains may be removed with a
good stainless steel cleaner or a non-abrasive
cleaner. Hard-to-reach areas should be cleaned
with a small brush and mild soap.

WARNING
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

NOTICE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
cabinet marring its appearance and making it
susceptible to soil accumulation.

Clean the glass door using a common glass cleaner.

NOTE: FSHC-6W & FSHC-7 series blower motor is
permanently lubricated and requires no
maintenance.

MAINTENANCE

Water Outlet

Drain Hose

Figure 8. Draining Reservoir

DRAINING THE RESERVOIR

WARNING
To avoid any injury, turn the power to the unit
OFF and allow to cool before draining.

It is recommended that the Flav-R-Savor water
reservoir be drained prior to moving the cabinet and
after removing lime or mineral deposits from the
water reservoir.

NOTE: The drain hose assembly is located in the
corner of the cabinet inside the door.

NOTE: Position a container to hold the water while
draining.

1. Insert the drain hose fitting into the water outlet,
located on the ceiling of the cabinet.
(See Figure 8.) Once the fitting is installed, water
will begin to drain from the hose.

2. Once the unit has finished draining, the drain
tube assembly can be removed by pressing the
release tab and gently pulling the fitting out.

3. Place the drain tube back into the holding clip
inside the door.

11

Form No. FSHC67M-0808

MAINTENANCE

REMOVING LIME & MINERAL
DEPOSITS

NOTICE
Water Quality Requirements - Incoming water in
excess of 3.0 grains of hardness per gallon
(GPG) (.75 grains of hardness per liter) must be
treated and softened before being used. Water
containing over 3.0 GPG (.75 GPL) will decrease
the efficiency and reduce the operating life of
the unit.

NOTE: Product failure caused by liming or sediment
buildup is not covered under warranty.

NOTE: If the water used has an excessive amount
of lime or mineral content, follow the instructions
listed below for periodic cleaning and deliming of the
water reservoir.

1. Turn the power switch off and unplug the unit
from its power source.

2. After the unit has cooled down, drain all
remaining water out of the unit. See DRAINING
THE RESERVOIR.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

3. Fill the unit with a mixture of 75% water and 25%
off-the-shelf vinegar, (approximately one gallon).

4. Turn the power switch ON and allow the unit to
heat up to the operating temperature of
170-180°F (77-82°C). Run the unit at this
temperature for 1-2 hours.

5. Allow the unit to stand with the mixture in the
reservoir for a minimum of 4 hours. (Preferably
overnite.)

6. After the deliming period, drain the vinegar and
water from the tank.

7. Continue to fill and drain the unit with water only,
until the discharge is clear and all deliming
solution has been removed and rinsed.

8. Plug the cabinet power cord into its power source
and fill the unit as usual for daily operation.

NOTE: How often this procedure must be performed
depends on the lime and mineral content of the
water used for daily operation.

Form No. FSHC67M-0808

12

STACKING KIT

A special stacking bracket is available for stacking
one FSHC-7 unit on top of another FSHC-7 unit or
one FSHC-6W unit on top of another FSHC-6W unit.
The stacking hardware secures the top unit to the
bottom unit.

1. Carefully lay top unit upside down.

NOTE: Place a piece of cardboard between the
cabinet and floor to prevent marring the cabinet
finish.

2. Attach stacking bracket to underside of top unit
using hardware supplied. (See Figure 9.)

3. Carefully place the top unit (at least two people
required) onto the bottom unit.

4. Secure two units by installing two screws on the
rear of the unit through the stacking bracket and
into the holes on the back of the bottom unit.
(See Figure 9.)

ACCESSORIES

STAINLESS STEEL DOOR

(FSHC-6W Series Only)

The optional heavy duty stainless steel door is not
available for retrofit. (See Figure 10.)

Figure 9. Stacking Kit

Figure 10. Stainless Steel Door

13

Form No. FSHC67M-0808

TROUBLESHOOTING

WARNING
This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.

SYMPTOM CORRECTIVE ACTION

Unit is plugged in, but does
not power on.

Unit operates correctly, but
does not display cabinet
temperature.

Unit not turned on.

Power On/Off switch defective.

Electrical receptacle is defective.

Tripped circuit breaker.

Internal electrical defect.

Temperature indicating device is
defective.

PROBABLE CAUSE

WARNING
ELECTRIC SHOCK HAZARD: Turn the power
switch OFF, unplug the power cord, and allow
the unit to cool before performing any
maintenance or cleaning.

Move Power On/Off switch to the on
position.

Contact Authorized Service Agent or
Hatco for assistance.

Check outlet and verify power
supply matches specification tag on
unit.

Check circuit breaker and reset if
tripped.

Contact Authorized Service Agent or
Hatco for assistance.

Contact Authorized Service Agent or
Hatco for assistance.

Unit operates, but is not
circulating air inside cabinet.

Unit is not producing any “hot
air” inside cabinet.

Unit is producing very erratic
air temperatures inside
cabinet.

Unit is heating, but is not
producing humidity inside
cabinet. Low water light is
OFF, but unit is full of water.

Unit is heating, but is not
producing humidity inside
cabinet. Low water light is
ON, but unit is full of water.

Blower motor is defective.

Air heating element or blower motor
is defective.

Air thermostat control is defective.

Air down tube is not connected.

Water heating element is defective.

Humidity thermostat control is set
too low.

Humidity thermostat control system
is defective.

Float switch inside water reservoir is
limed up or dirty.

Low water control system is
defective.

Contact Authorized Service Agent or
Hatco for assistance.

Contact Authorized Service Agent or
Hatco for assistance.

Contact Authorized Service Agent or
Hatco for assistance.

Reconnect air down tube.

Contact Authorized Service Agent or
Hatco for assistance.

Adjust humidity control to higher
setting.

Contact Authorized Service Agent or
Hatco for assistance.

Clean/Delime water reservoir per
instructions in Operations Manual.

Contact Authorized Service Agent or
Hatco for assistance.

Form No. FSHC67M-0808

14

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a
period of one (1) year from the date of purchase
when installed and maintained in accordance with
Hatco’s written instructions or 18 months from the
date of shipment from Hatco. Buyer must establish
the Product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air
heating)
Holding Cabinet Elements (metal sheathed air
heating)
Built-In Heated Well Elements
(metal sheathed)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR PATENT OR
OTHER INTELLECTUAL PROPERTY RIGHT
INFRINGEMENT. Without limiting the generality of
the foregoing, SUCH WARRANTIES DO NOT
COVER: Coated incandescent light bulbs,
fluorescent lights, decorative heat lamp bulbs, coated
halogen light bulbs, halogen heat lamp bulbs, heated
glass shelves, glass components, fuses, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming,
sediment buildup, chemical attack or freezing,
Product misuse, tampering or misapplication,
improper installation, or application of improper
voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option, to
repair or replacement by a Hatco-authorized service
agency (other than where Buyer is located outside of
the United States, Canada, United Kingdom or
Australia in which case Hatco’s liability and Buyer’s
exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to
any claim made within the applicable warranty period
referred to above. Hatco reserves the right to accept
or reject any such claim in whole or in part. Hatco will
not accept the return of any Product without prior
written approval from Hatco, and all such approved
returns shall be made at Buyer’s sole expense.
HATCO WILL NOT BE LIABLE, UNDER ANY
CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT
LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO
USE THE PRODUCTS OR FROM THE PRODUCTS
BEING INCORPORATED IN OR BECOMING A
COMPONENT OF ANY OTHER PRODUCT OR
GOODS.

15

Form No. FSHC67M-0808

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts and Service Fax [phone]

International Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOWA

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-9308

KENTUCKY

Certified Service Center
Lexington 859-254-8854

Certified Service Center
Louisville 502-964-7007

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOTA

GCS Service
Minneapolis 800-822-2303

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEVADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

Appliance Installation & Service
Pittsburgh 412-809-0244

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

GCS Service
Fort Worth 800-433-1804

Armstrong Repair Service
Houston 713-666-7100

Cooking Equipment Specialist
Mesquite 972-686-6666

Commercial Kitchen Repair Co.
San Antonio 210-735-2811

UTAH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

WASHINGTON

3 Wire/Restaurant Appliance
Seattle 866-770-2022

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service
Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

Key Food Equipment Service
Victoria 250-920-4888

MANITOBA

Air Rite, Inc.
Winnepeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd.
Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

UNITED KINGDOM

Printed in U.S.A. August 2008 Parts No. 07.04.377.00 Form No.FSHC67M-0808

Marren Group
Northants [phone]