Hatco FSHC-5W User Manual

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WARNING

ADVERTENCIA

AVERTISSEMENT

(see page 2)

Installation and Operating Manual

FLAV-R-SAVOR

Portable Holding Cabinet

Culver’s FSHC-5W Series

P/N 07.04.627.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Page 2

CONTENTS

WARNING

NOTICE

CAUTION

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configuration...............................................................5

Electrical Rating Chart ........................................................5

Dimensions .........................................................................5

Installation.............................................................................6

General ...............................................................................6

Adjusting the Top Shelf........................................................7

Reversing the Access Door.................................................7

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back of the unit). Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Operation...............................................................................8

General ...............................................................................8

Setting the Air Temperature .................................................9

Setting the Humidity Level ..................................................9

Food Holding Guide ............................................................9

Maintenance ........................................................................10

General .............................................................................10

Daily Cleaning ...................................................................10

Removing Lime and Mineral Deposits...............................11

Troubleshooting Guide ......................................................12

Error Codes.......................................................................12

Limited Warranty.................................................................13

Replacement Parts List ......................................................14

Authorized Parts Distributors............................Back Cover

Business Hours: 7:00

Telephone: 800-558-0607; 414-671-6350

E-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 (Parts and Service)

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 7:00

AM to 5:00 PM CST Monday–Thursday

7:00

AM to 4:00 PM CST Friday)

414-671-3976 (International)

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Flav-R-Savor®Portable Holding Cabinets are designed to hold prepared foods for prolonged periods of time while maintaining that “just-made” quality. They provide the best environment for food products by regulating the air temperature while at the same time balancing the humidity level. The use of controlled, moisturized heat maintains serving temperature and food texture longer than conventional dry holding equipment.

The Flav-R-Savor air flow pattern is designed to maintain consistent cabinet temperature without drying out foods. The precise combination of heat and humidity creates a “blanket” effect around the food. The air flow rate enables the cabinet to rapidly recover temperature after opening and closing the door.

Flav-R-Savor Portable Holding Cabinets are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for a Flav-R-Savor Portable Holding Cabinet. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the unit.

Additional information can be found by visiting our web site at www.hatcocorp.com.

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Form No. FSHC5WM-0415

Page 3

IMPORTANT SAFETY INFORMATION

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not steam clean or use excessive water on unit.

• Turn power switch OFF and allow unit to cool before draining water reservoir.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding pre-heated food product only.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

• Turn off unit and allow it to cool before draining water from water reservoir.

Locate unit in an area that is convenient for use. The location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

Do not overfill water reservoir. Overfilling can cause water to leak onto floor and create a slipping hazard.

Transport unit in upright position only. Make sure all water is drained prior to transport.

Do not lay unit on side with control panel or damage to unit could occur. Make sure all water is drained prior to laying unit on its side.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Use of distilled water in water reservoir of humidified units is recommended. If non-distilled water is used, reservoir will require periodic cleaning and deliming (refer to MAINTENANCE section for cleaning procedure). Product failure caused by liming or sediment buildup is not covered under warranty.

Clean unit daily to avoid malfunctions and maintain sanitary

operation.

Form No. FSHC5WM-0415

Page 4

MODEL DESCRIPTION

4" (102 mm)

Swivel Caster

4" (102 mm)

Caster

POWER ON/OFF (I/O) Switch

Glass

Access

Door

F S H C - 5 W 1 - E E

Flav-R-Savor

Holding Cabinet

Number of Shelves

Wide Cabinet Capacity

Energy Efficient Number of Doors

The Flav-R-Savor®Portable Holding Cabinet is constructed of sturdy stainless steel. It features electronically-controlled heat, low velocity convected air, a humidity system, and a heavy-duty, insulated, glass access door. The access door can be hinged left or right, depending on the application. The digital temperature controller is easily accessible. The POWER ON/OFF (I/O) switch features a safety cover. The unit is made portable by using 4″ (102 mm) casters—the front two being swivel casters with wheel locks. Units come standard in Designer black, are available in optional stainless steel. An attached 6′ (1829 mm) power cord and plug is standard.

The interior of the cabinet is equipped with five pairs of adjustable, stainless steel pan slides. These pan slides are designed to hold full size sheet pans, several steam table pan sizes (full, half, and third), and Gastronorm pans.

Flav-R-Savor Portable Holding Cabinet (36" [914 mm] Top)

MODEL DESIGNATION

Form No. FSHC5WM-0415

Page 5

SPECIFICATIONS

WARNING

Front View Side View

NEMA 5-15P

Plug Configuration

Units are supplied from the factory with an electrical cord and plug installed.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: The specification label is located on the back of the unit.

See label for serial number and verification of unit electrical information.

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Humidified Voltage Watts Amps Hertz Plug Configuration Shipping Weight

FSHC-5W1-EE Yes 120 1118 9.3 60 NEMA 5-15P 250 lbs. (113 kg)

Dimensions

Plug Configuration

Width

Model

FSHC-5W1-EE

Interior Capacity: 20-15/16" W x 26-5/8" D x 18-3/16" H (532 x 676 x 462 mm)

* Also available in 26" (661 mm) and 32" (813 mm) width.

(A)*

36″

(914 mm)

Depth

(B)

32-3/8″

(821 mm)

Height

(C)

36″

(914 mm)

Form No. FSHC5WM-0415

Page 6

INSTALLATION

WARNING

CAUTION

NOTICE

Adjustable Pan Slide

Drip Tray

Built-In Water Reservoir

Drain Hose and Valve

Reservoir Cover

Swivel Caster

Mounting Screw

Angle pan slide hook into slot and rotate pan slide down.

Front

Shelf Support

Slot

General

The Flav-R-Savor Portable Holding Cabinet is shipped with most components installed and ready for operation. The following installation instructions must be performed before plugging in and operating the cabinet.

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate the unit indoors where the ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

1. Remove the unit from the carton.

2. Remove all loose items shipped inside the cabinet such as the box containing the adjustable pan slides, the casters, etc...

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

3. Remove tape and protective packaging from all surfaces of the unit.

4. Install the 4″ (102 mm) casters onto the bottom of the cabinet.

Do not lay unit on side with control panel or damage to unit could occur. Make sure all water is drained prior to laying unit on its side.

a. Carefully lay the unit on its back side. This step requires

two people.

NOTE: Place a piece of cardboard between the cabinet and the

floor to prevent marring the cabinet finish.

b. Install the two swivel casters to the front of the unit using

mounting screws (provided). Tighten securely.

c. Install the two stationary casters to the back of the unit

using mounting screws (provided). Tighten securely.

d. Return the unit to its upright position. This step requires

two people.

5. Unpack the adjustable pan slides from the box and install them inside the cabinet. There are ten adjustable pan slides—five on each side of the cabinet. Four shelf supports, two on each side of the cabinet, support the pan slides.

To install each pan slide:

a. Align the hooks at each end of the pan slide with the

desired slots on the front and rear shelf supports.

b. Angle the pan slide hooks into the slots and let the pan

slide rotate down into position.

6. Place the reservoir cover over the built-in water reservoir.

Installing the Components

Form No. FSHC5WM-0415

Page 7

7. Place the unit in the desired location.

Adjustable Top Shelf

Screw

Strike plate screw plugs

moved to these holes.

Hinge screw plugs

moved to these holes

(top and bottom).

Strike Plate

Hinge Cover

Hinge Screw

Glass Access

Door

Handle Screw

Strike Plate

Screw

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70°F (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is located on solid, level flooring.

• Make sure the unit is at the proper height in an area

convenient for use.

Adjusting the Top Shelf (Side to Side)

The top shelf of the unit can be adjusted from side to side in 1" (25 mm) increments. Use the following procedure to adjust the top shelf.

1. Remove the two screws holding the top shelf in place.

2. Move the top shelf to either side until it is in the desired location.

3. Make sure the screw holes on the top shelf align with the screw holes on the unit. Install the screws into place. Tighten securely.

INSTALLATION

Removing the Access Door

5. Remove the two strike plate screws that secure the strike plate to the cabinet.

6. Transfer the screw plugs from the strike plate holes on the opposite side of the cabinet to the open holes where the strike plate was just removed.

7. Install the strike plate on the opposite side of the cabinet using the original hardware.

8. Rotate the door 180° and install on the opposite side of cabinet using the original hardware.

9. Install the handle to the door in the upright position using the original hardware.

10. Slide the hinge covers back into place on the door hinges.

Reversing the Access Door

The access door is field reversible to allow it to be hinged on either the right or left side. Use the following procedure to reverse the door.

1. Remove the four handle screws securing the handle to the

2. Slide the hinge covers off of the door hinges.

3. At each door hinge, remove the three hinge screws that

NOTE: The hinges remain mounted to the access door.

4. Transfer the screw plugs from the hinge screw holes on

Form No. FSHC5WM-0415

Adjusting the Top Shelf

door. Remove the handle.

secure the hinges to the cabinet frame. Remove the access door.

the opposite side of the cabinet to the open holes where the hinges were just removed.

Reversing and Installing the Access Door

Page 8

OPERATION

WARNING

NOTICE

CAUTION

Water

Reservoir

Fill Line

CAUTION

POWER ON/OFF (I/O) Switch

Digital Temperature Controller

WARNING

General

Use the following procedures to operate a Flav-R-Savor Portable Holding Cabinet.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

Startup

1. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

2. Fill the built-in water reservoir with distilled water. To fill the water reservoir:

a. Open the access door.

b. Remove the reservoir

cover.

c. Slowly pour water into

the water reservoir until the water level reaches the fill line on the back of the reservoir. Do not fill water above this line.

d. Replace the reservoir cover.

e. Close the access door.

NOTE: Clean the water reservoir daily to extend the life of the

electrical and mechanical components and to keep cleaning easy. If “hard” water is used, the reservoir will require periodic cleaning and de-liming. Refer to the MAINTENANCE section for de-liming instructions.

Do not overfill water pan. Overfilling can cause water to leak onto floor and create a slipping hazard.

NOTE: The capacity of the water reservoir is approximately four

(4) quarts (3.8 liters).

3. Move the POWER ON/OFF (I/O) switch to the ON (I) position.

• The heating system will start up.

• The CABINET TEMPERATURE display will show the current temperature of the cabinet or “LO”. “LO” indicates the cabinet temperature is below 70°F (21°C).

BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

4. Set the air temperature to 180°F (82°C). Refer to the “Setting the Air Temperature” procedure in this section for more information.

5. Set the humidity to level 1. Refer to the “Setting the

Humidity Level” procedure in this section for more information.

Controls

6. Allow 30 minutes to preheat the cabinet with a full pan of water before loading preheated food product. The unit is ready when the CABINET TEMPERATURE display shows 180°F (82°C) as the temperature.

7. Place a sheet pan and wire rack OR a full size 2" deep stainless steel pan with a wire rack on the center shelf.

• Place additional pans and racks on the racks starting from the top and moving to the bottom. No more than three pans should be used in the cabinet at a time.

8. Place cooked and drained chicken on the wire rack bone side down.

• Chicken may be held for up to 3 hours and must maintain an internal temperature of 165°F (74°C).

9. If chicken is not sold within 3 hours, place chicken in an individual container with label and date (do not cover until cool). Store in refrigerator.

• Do not store warm chicken with cooled chicken.

• Use chicken within 48 hours or discard.

10. If refrigerated chicken is unused within 48 hours, place chicken in freezer until needed. This requires a 24 hour thaw time.

Shutdown

1. Move the POWER ON/OFF (I/O) Switch to the OFF (O) position and allow the unit to cool.

2. Perform the “Daily Cleaning” procedure in the MAINTENANCE section of this manual.

Form No. FSHC5WM-0415

Page 9

OPERATION

Setting the Air Temperature

Use the following procedure to set or change the air temperature.

1. Press the key to enter temperature mode (“tSP” will appear on the CABINET TEMPERATURE display).

2. Press the key again to show the current temperature setting.

3. Press the key or key to reach the desired temperature. The temperature range is 80°–200°F (27°–93°C) in single degree increments. Culver’s recommends 180°F (82°C) for this unit.

4. After the desired temperature is set, wait 15 seconds without pushing any keys for the cabinet temperature display to return automatically to operational mode.

Setting the Humidity Level

Use the following procedure to set the humidity level on humidified units.

1. Press the key to enter humidity mode (“hSP” will appear on the CABINET TEMPERATURE display).

2. Press the key again to show the current humidity level.

3. Press the key or key to reach the desired humidity level. Humidity range is 0 through 5 (0 is the lowest amount of humidity and 5 is the highest). Culver’s recommends humidity level 1 for this unit.

Setting the Humidity Level

4. After the desired humidity level is set, wait 15 seconds without pushing any keys for the cabinet temperature display to return automatically to operational mode.

Setting the Air Temperature

NOTE: Temperature and humidity settings may vary depending

upon product make-up and consistency. The CABINET TEMPERATURE display shows the lowest temperature point inside the cabinet, not the product temperature.

The capacity of the water reservoir permits uninterrupted operation for approximately 7–9 hours, depending on the settings and how frequently the door is opened. Check the water level in the reservoir regularly, and re-fill when necessary. The water reservoir refill capacity is approximately four (4) quarts (3.8 liters). WARNING! Electric Shock Hazard — Do

not overfill water reservoir.

Food Holding Guide

Type of Food

Biscuits 4 Hours 3 140 60

Chicken Pieces (Fried) 4 Hours 1 170 77

Croissants 4 Hours 1 140 60

Fruit Pies 3-1/2 Hours 3 140 60

Onion Rings 1/2 to 2 Hours 1 180 82

Pizza — Thick Crust

Thin Crust

Maximum

Holding Time

1 Hour

Humidity

Setting

Air Temperature Setting

°F °C

185

180

Pretzels 3 Hours 3 140 60

Wrapped Sandwiches 2 Hours 3 170 77

NOTE: All times and settings are recommendations only and may vary depending on product preparation, cooking time, and

Form No. FSHC5WM-0415

internal food temperature.

Page 10

MAINTENANCE

WARNING

NOTICE

Drip Tray

Hose Valve

(closed position)

Hose Valve

(closed position)

Drain Hose

General

The Flav-R-Savor Portable Holding Cabinet is designed for maximum durability and performance with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not steam clean or use excessive water on unit.

• Do not clean unit when it is energized or hot.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

NOTE: The internal blower motor is permanently lubricated and

requires no maintenance.

Daily Cleaning

To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

6. Flush the water reservoir with fresh water.

7. Wipe the interior of the water reservoir until it is dry with a clean, non-abrasive cloth.

8. Squeeze the hose valve to close the drain hose.

NOTE: If the water used has an excessive amount of lime or

mineral content, follow the “Removing Lime and Mineral Deposits” procedure for periodic cleaning and deliming of the water reservoir. Unit failure caused by liming or sediment buildup is not covered under warranty.

Draining the Water Reservoir

9. Wipe down all the interior and the exterior surfaces using a clean, damp cloth. Stubborn stains may be removed with a good non-abrasive cleaner. Hard to reach areas should be cleaned with a small brush and mild soap.

10. Wipe dry with a clean, non-abrasive cloth.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Clean unit daily to avoid malfunctions and maintain sanitary

operation.

1. Move the POWER ON/OFF (I/O) switch to the OFF (O) position, unplug power cord, and allow the unit to cool.

2. Remove and wash all food pans.

3. Locate the drain hose with hose valve near the bottom, right side of the cabinet underneath the drip tray.

CAUTION! Burn Hazard—Water in reservoir is hot during operation. Allow to cool before draining.

4. Position a 2-1/2″ (64 mm) deep, full size food pan under the drain stopper to catch draining water.

5. Unlatch the hose valve to open the drain hose and empty the reservoir.

Form No. FSHC5WM-0415

Page 11

Removing Lime and Mineral Deposits

NOTICE

Use the following procedure for periodic cleaning and deliming of the water reservoir on humidified models.

Use of distilled water in water reservoir of humidified units is recommended. If non-distilled water is used, reservoir will require periodic cleaning and deliming. Product failure caused by liming or sediment buildup is not covered under warranty.

NOTE: The lime and mineral content of the water used for daily

operation will determine how often the deliming procedure must be performed.

NOTE: Perform this procedure when the unit will not be used

for a period of time, such as the end of the day. (Recommended monthly)

1. Move the POWER ON/OFF (I/O) switch to the OFF (O) position. Allow the unit to cool.

2. Remove and wash all food pans.

3. Remove the reservoir cover.

4. Fill the water reservoir with a mixture of 75% water and 25% white vinegar. Do not use flavored vinegar.

5. Replace the reservoir cover.

6. Turn on the unit.

7. Set both the air temperature and humidity level to their highest settings and allow the unit to run for 30 minutes.

8. Move the POWER ON/OFF (I/O) switch to the OFF (O) position, unplug power cord, and allow the unit to cool.

9. Drain the vinegar mixture and rinse reservoir thoroughly.

10. Continue to fill and drain the water reservoir with clean water until the deliming solution is rinsed through and the reservoir is clean.

11. After the unit has cooled down, perform the “Daily Cleaning” procedure in this section.

12. Plug the unit into its power source and fill the reservoir as usual for daily operation. Refer to the procedure in the OPERATION section of this manual.

MAINTENANCE

Form No. FSHC5WM-0415

Page 12

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

Symptom Probable Cause Corrective Action

Unit is plugged in, but nothing works.

Unit operates, but is not circulating air inside cabinet.

Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON

No power to unit. Check electrical receptacle and verify that

Power cord connections are loose or disconnected.

Power cord is damaged. Contact Authorized Service Agent or Hatco for

Defective POWER ON/OFF (I/O) switch. Contact Authorized Service Agent or Hatco for

Defective digital temperature controller. Contact Authorized Service Agent or Hatco for

Blower motor defective. Contact Authorized Service Agent or Hatco for

Incorrect voltage supplied to blower motor. Contact Authorized Service Agent or Hatco for

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

(I) position.

power supply matches specifications on unit. If receptacle is not working, check circuit breaker and reset, or plug unit into a different known working receptacle.

Contact Authorized Service Agent or Hatco for assistance.

assistance.

Unit is leaking. The hose valve is not tight enough. Tighten drain hose by squeezing the hose

Unit is not producing any “hot air” inside cabinet.

Unit is heating, but is not producing humidity inside cabinet.

Error Codes

The following error codes may appear on the CABINET TEMPERATURE display to indicate an error in the operating condition of the unit.

E1 = Air temperature sensor malfunctioning. Contact Authorized Service Agent or Hatco for assistance.

E2 = Humidity sensor malfunctioning. Contact Authorized Service Agent or Hatco for assistance.

Safety high-limit is tripped or open. Contact Authorized Service Agent or Hatco for

Incorrect voltage supplied to heating element.

Blower motor not working. Contact Authorized Service Agent or Hatco for

Air heating element(s) defective. Contact Authorized Service Agent or Hatco for

Water reservoir is empty. Fill water reservoir with clean water.

Humidity is set too low. Increase humidity level. Refer to “Setting the

Incorrect voltage supplied to water heating element or heating element defective.

Troubleshooting Questions?

If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on

Find Service Agent, or contact the Hatco Parts and Service Team at:

Telephone: 800-558-0607 or 414-671-6350 e-mail: partsandservice@hatcocorp.com Fax: 800-690-2966 or 414-671-3976

valve.

assistance.

Contact Authorized Service Agent or Hatco for assistance.

assistance.

Humidity Level” in the OPERATION section.

Contact Authorized Service Agent or Hatco for assistance.

Form No. FSHC5WM-0415

Page 13

LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One (1) Additional

Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HW and HWB Series

(metal sheathed)

b) One (1) Year Parts and Labor PLUS Four (4) Years

Parts-Only Warranty:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine (9) Years

Parts-Only Warranty on:

Electric Booster Heater Tanks Gas Booster Heater Tanks

d) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

Form No. FSHC5WM-0415

Page 14

REPLACEMENT PARTS LIST

23 24 25

Specification Label on underside of top shelf.

Hatco Flav-R-Savor®Portable Holding Cabinet

FSHC-5W Series

Form No. FSHC5WM-0415

Page 15

REPLACEMENT PARTS LIST

CAUTION

Week Fifty-One

0951

Year 2009

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

Item Description Part No. Qty.

1 Top

36" Countertop 04.48.782.00 1

32" Countertop 04.48.785.00 1

25-3/4" Top 04.48.876.01 1

2 Blower Motor and Blower Blade R02.12.117.00 1

3 Blower Blade 02.12.065.00 1

4 Shelf Support Frame 04.48.772.00 4

5 Control Panel Label 07.01.370.00 1

6 Switch Guard, Rocker 04.48.975.00 1

7 Switch, Rocker 02.19.015.00 1

8 Hinge 04.26.002.00 2 9 Door Assembly † R00.01.0141.00 1

10 Handle 05.30.113.00 1

11 Door Gasket 05.06.147.00 1

12 Pan Slide 04.48.364.00 10

13 Cover, Reservoir 04.48.919.00 1

14 Thumbscrew 05.04.708.00 8

15 Pipe Nipple, 3/8" 03.11.003.00 1

16 Tee, 3/8" 03.05.122.00 1

17 Hose Clamp, 1/2" 05.04.550.00 3

18 Drip Tray Skirt 04.48.748.00 1

Item Description Part No. Qty.

19 Blanket Element, 300 W, 120 V 02.05.738.00 1

20 Air Element, 400 W, 120 V 02.08.647.01 2

21 Thermostat, Electronic R02.01.273.00 1

22 Transformer, 120–24 V 02.17.022.00 1

23 Thermistor Probe 02.01.203.00 2

24 Surface High Limit, Upper R02.16.118.00 1

25 Terminal Block R02.15.046.00 1

26 Cord Grip, Straight R02.20.259.00 1

27 Power Cord, Right Angle R02.18.130.00 1

28 Splash Guard 04.48.974.00 1

29 Drip Tray Assembly 04.48.562.00 1

30 Tubing * 03.40.146.00 1’

31 Drain Clamp 03.02.085.00 1

32 Drip Tray Skirt Cover 04.48.750.00 1

33 Bracket, Probe 04.48.728.00 1

34 Surface High Limit, Lower R02.16.036.00 1

35 Caster, 4", Rigid 04.26.003.00 2

36 Caster, 4", Swivel 04.26.004.00 2

Wiring Diagram 10-01-1008

† Includes Items 8, 10, and 11. * Sold by the foot.

NOTE: The last four digits in a ten digit numerical serial number are the manufacturing date code.

Example: Serial number 9625060951 has a date code of “0951” which indicates the following:

Use of replacement parts other than those supplied by Hatco Corporation may result in damage to the unit or injury to personnel and will void all warranties.

Form No. FSHC5WM-0415

Page 16

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

800-558-0607 414-671-6350

Parts and Service Fax 800-690-2966

International Fax 414-671-3976

partsandservice@hatcocorp.com

www.hatcocorp.com

AUTHORIZED PARTS DISTRIBUTORS • AUTORISÉS DISTRIBUTEURS DE PIÈCES

LABAMA

Jones McLeod Appl. Svc. Birmingham 205-251-0159

ARIZONA

Service Solutions Group Phoenix 602-234-2443

Byassee Equipment Co. Phoenix 602-252-0402

CALIFORNIA

ndustrial Electric

ommercial Parts & Service, Inc.

untington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106

P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

awkins Commercial Appliance

nglewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

Wire Nass Service Co., Inc.

rlando 407-425-2681

B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Mableton 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone’s Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 800-727-8710

IOWA

oodwin Tucker Group

es Moines 515-262-9308

ENTUCKY

Service Solutions Group Lexington 859-254-8854

Service Solutions Group Louisville 502-451-5411

LOUISIANA

handlers Parts & Service

aton Rouge 225-272-6620

MARYLAND

Electric Motor Service Baltimore 410-467-8080

GCS Service Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.

eedham 781-449-4220

ICHIGAN

Bildons Appliance Service Detroit 248-478-3320

Commercial Kitchen Service Bay City 989-893-4561

Midwest Food Equip. Service Grandville 616-261-2000

MINNESOTA

CS Service

innetonka 800-822-2303

MISSOURI

General Parts Kansas City 816-421-5400

Commercial Kitchen Services St. Louis 314-890-0700

Kaemmerlen Parts & Service St. Louis 314-535-2222

NEBRASKA

Anderson Electric Omaha 402-341-1414

NEVADA

Burney’s Commercial Las Vegas 702-736-0006

Hi. Tech Commercial Service N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair Fairfield 973-575-9145

Service Plus Flanders 973-691-6300

x20365

EW YORK

Acme American Repairs, Inc. Brooklyn 718-456-6544

Alpro Service Co. Brooklyn 718-386-2515

Appliance Installation Buffalo 716-884-7425

uffy’s Equipment Services, Inc.

uffalo 800-836-1014

Wire Northern

lattsburgh 800-634-5005

Duffy’s Equipment Services, Inc. Sauquoit 800-836-1014

J.B. Brady, Inc. Syracuse 315-422-9271

NORTH CAROLINA

uthorized Appliance

harlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc. Akron 330-753-6634

Service Solutions Group Cincinnati 513-772-6600

Commercial Parts and Service Columbus 614-221-0057

Electrical Appl. Repair Service Brooklyn Heights 216-459-8700

. A. Wichman Co.

oledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc. Oklahoma City 405-235-2184

Krueger, Inc. Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc. Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services Philadelphia 215-627-5401

FAST Comm. Appl. Service Philadelphia 215-288-4800

Appliance Installation & Service Pittsburgh 412-809-0244

K & D Service Co. Harrisburg 717-236-9039

Electric Repair Co. Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co. Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair Lexington 803-996-9900

TENNESSEE

Camp Electric Memphis 901-527-7543

EXAS

GCS Service Fort Worth 800-433-1804

Armstrong Repair Service Houston 713-666-7100

Cooking Equipment Specialist Mesquite 972-686-6666

ommercial Kitchen Repair Co.

an Antonio 210-735-2811

UTAH

a Monica’s Rest. Equip. Service

urray 801-263-3221

IRGINIA

Daubers Norfolk 757-855-4097

Daubers Springfield 703-866-3600

WASHINGTON

Wire Restaurant Appliance

eattle 800-207-3146

WISCONSIN

A.S.C., Inc. Madison 608-246-3160

A.S.C., Inc. Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service Vancouver 604-433-4484

Key Food Equipment Service Victoria 250-920-4888

MANITOBA

Air Rite, Inc. Winnipeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd. Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd. Toronto 416-422-5580

Choquette - CKS, Inc. Ottawa 613-739-8458

QUÉBEC

Choquette - CKS, Inc. Montreal 514-722-2000

Choquette - CKS, Inc. Québec City 418-681-3944

UNITED KINGDOM

Marren Group Northants +44(0)1933 665313

Printed in U.S.A. April 2015

See IMPORTANT OWNER INFORMATION

section for details.

P/N 07.04.627.00 Form No. FSHC5WM-0415

Hatco FSHC-5W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual