FLAV-R-SAVOR
®
Tall Humidified Holding Cabinet
FSHC-12W1, FSHC-12W2,
FSHC-17W1, and FSHC-17W2 Series
Installation and
Operating Manual
I&W #07.05.169.00
Model FSHC-12W1 Model FSHC-17W1D Model FSHC-17W2 Model FSHC-17W2D
This manual contains important safety information
concerning the maintenance, use, and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious
injury. If you’re unable to understand the contents of
this manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless
you have read and understood the contents of this
manual. Keep this manual in a safe location for
future reference.
Este manual contiene importante información
sobre seguridad concerniente al
mantenimiento, uso y operación de este
producto. Cualquier falla en el seguimiento de
las instrucciones contenidas en este manual
puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual
por favor pregunte a su supervisor. No opere
este equipo al menos que haya leído y
comprendido el contenido de este manual.
Almacenar este manual en una localización
segura para la referencia futura.
© 2007 Hatco Corporation
CONTENTS
Important Owner Information ..............................i
Introduction ...........................................................i
Important Safety Information .............................1
Model Descriptions .............................................2
All Models .......................................................2
Specifications ......................................................3
Plug Configurations ........................................3
Electrical Rating Chart ....................................3
Dimensions .....................................................4
Installation............................................................6
All Models .......................................................6
Location ..........................................................7
Reversible Access Door..................................7
Operation..............................................................8
Maintenance .......................................................10
Accessories........................................................12
Options ...............................................................12
Troubleshooting Guide .....................................14
Hatco Limited Warranty ....................................15
Authorized Parts Distributors............Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (located
on the side of the unit), voltage, and purchase date
of your Flav-R-Savor®Tall Humidified Holding
Cabinet in the spaces provided. Please have this
information available when calling Hatco for service
assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts and Service)
General ...........................................................8
Food Holding Guide........................................9
General .........................................................10
Cleaning........................................................10
Draining The Water Pan ...............................10
Removing Lime and Mineral Deposits ..........11
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
(414) 671-3976 (International)
24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
INTRODUCTION
Hatco Flav-R-Savor Tall Humidified Holding
Cabinets are designed to hold prepared foods for
prolonged periods of time while maintaining that
“just-made” quality. Hatco Holding Cabinets provide
the best environment for food products by regulating
the air temperature while at the same time balancing
the humidity level.
Flav-R-Savor air flow pattern is designed to
maintain consistent cabinet temperature without
drying out foods. The precise combination of heat
and humidity creates a “blanket” effect around the
food. The air flow rate enables the cabinet to rapidly
recover temperature after opening and closing the
door.
The use of controlled, moisturized heat maintains
serving temperature and texture longer than
conventional dry holding equipment.
Additional information can be found by visiting our
web site at www.hatcocorp.com.
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appearing in this manual be read prior to installation
or operation of a Hatco Holding Cabinet. Safety
instructions that
alert symbol and the
CAUTION printed in boldface are very important.
WARNING means there is
seriou
others. CAUTION means there is
of minor or moderate injury.
signifies the possibility of equipment or property
damage only.
Your Hatco Flav-R-Savor Tall Humidified Holding
Cabinet is a product of extensive research and field
testing. The materials used were selected for
maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and
tested thoroughly prior to shipment.
i
Form No. FSHC1217WM-1207
NOTICE
CAUTION
WARNING
IMPORTANT SAFETY INFORMATION
WARNING
IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.
For safe and proper operation, plug unit into
a properly grounded electrical outlet of
the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.
To avoid any injury, turn the POWER switch
OFF, unplug the unit from the power source,
and allow to cool completely before
performing any maintenance or cleaning.
Holding food at temperatures less than
140°F (60°C) may be dangerous.
Temperatures under 140°F (60°C) promote
the growth of harmful bacteria and toxins in
some foods.
For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.
Overfilling can cause electrical shock. To
ensure safe and proper operation, do not
overfill water pan.
To avoid any injury, turn the power OFF to
the unit and allow to cool before draining.
To prevent any injury or damage to the unit,
do not pull unit by power cord.
To prevent any injury, discontinue use if
power cord is frayed or worn.
To avoid electrical shock or personal injury,
do not steam clean or use excessive water
on the unit.
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid any injury or damage, the unit
must be serviced by qualified personnel
only.
If service is required on this unit, contact
your Authorized Hatco Service Agent or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-6902966 or International fax 414-671-3976.
This product has no “user-serviceable”
parts. To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is
required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Genuine Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Genuine Hatco
Replacement Parts may subject operators of
the equipment to hazardous electrical
voltage, resulting in electrical shock or burn.
To avoid any injury or damage, locate the
unit at the proper counter height in an area
that is convenient for use. The location
should be level to prevent the unit or its
contents from falling accidentally and
strong enough to support the weight of the
unit and food.
Unit is not weatherproof. For safe and
proper operation, locate the unit indoors
where the ambient air temperature is
constant and is a minimum of 70°F (21°C).
For safe and proper operation, the unit must
be transported in an upright position. If laid
on its side, the water must be drained from
the unit.
Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of the unit,
marring its appearance and making it
susceptible to soil accumulation.
Form No. FSHC1217WM-1207
Do not use deionized water. Deionized water will
greatly shorten the life of the water pan and
heating element.
1
MODEL DESCRIPTIONS
ALL MODELS
Flav-R-Savor® Tall Humidified Holding Cabinets are
made from sturdy stainless steel with tubular frame
welded construction. Features include
thermostatically-controlled heat and humidity, a
digital temperature display, and see-thru door(s) or
insulated stainless steel door(s). The door(s) can be
hinged left or right. Electrical components, controls,
and the water pan are easily accessible. Units are
equipped with locking swivel casters for easy
portability. An attached 10′ (3048 mm) power cord
and plug is standard.
Products that earn the ENERGY STAR label
reduce greenhouse gas emissions by
meeting strict energy efficient guidelines set
by the U.S. Environmental Protection
Agency and the U.S. Department of Energy.
All FSHC models listed in this manual have
earned the ENERGY STAR label.
MODEL FSHC-12W1
The FSHC-12W1 is a single door, upright model.
Universal tray slides are included that will
accommodate twelve 18″ x 26″ (457 x 660 mm)
sheet pans, twenty-four 12″ x 20″ x 2-1/2″ (305 x
508 x 64 mm) hotel steam pans, twelve Gastronorm
2/1 pans (530 x 325 mm), or twenty-four
Gastronorm 1/1 pans (305 x 508 mm) on
3″ (76 mm) centers.
MODEL FSHC-12W2
The FSHC-12W2 has all the features of the FSHC12W1 but is equipped with two (2) full doors, one on
each side of the unit for pass-through operation.
MODEL FSHC-17W1
The FSHC-17W1 is a single door, upright model.
Universal tray slides are included that will
accommodate seventeen 18″ x 26″ (457 x 660 mm)
sheet pans, thirty-four 12″ x 20″ x 2-1/2″ (305 x 508
x 64 mm) hotel steam pans, seventeen Gastronorm
2/1 pans (530 x 325 mm), or thirty-four Gastronorm
1/1 pans (305 x 508 mm) on 3″ (76 mm) centers.
MODEL FSHC-17W1D
The FSHC-17W1D has all the features of the FSHC17W1 but is equipped with two (2) 1/2 size doors for
enhanced performance characteristics.
MODEL FSHC-17W2
The FSHC-17W2 has all the features of the FSHC17W1 but is equipped with two (2) full doors, one on
each side of the unit for pass-through operation.
MODEL FSHC-17W2D
The FSHC-172D has all the features of the
FSHC-17W2 but is equipped with a total of
four (4) doors — two (2) 1/2 sized doors on both the
front and back side of the unit for pass-through
operation and enhanced performance
characteristics.
FSHC-12W1 FSHC-12W2 FSHC-17W1
FSHC-17W1D FSHC-17W2 FSHC-17W2D
Figure 1. Tall Humidified Holding Cabinets
2
Form No. FSHC1217WM-1207
SPECIFICATIONS
WARNING
PLUG CONFIGURATIONS
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 2.
For safe and proper operation, plug unit into a
properly grounded electrical outlet of the
correct voltage, size, and plug configuration. If
the plug and receptacle do not match, contact a
qualified electrician to determine and install the
proper voltage and size electrical outlet.
ELECTRICAL RATING CHART
Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight
FSHC-12W1 120 60 1750 14.6 NEMA 5-15P* 265 lbs. (120 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 265 lbs. (120 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 265 lbs. (120 kg)
NEMA 5-15P
NEMA 6-15P
BS-1363 CEE 7/7 Schuko
NOTE: Receptacle not supplied by Hatco.
Figure 2. Plug Configurations
or BS-1363
or No Plug
NEMA 5-20P
FSHC-12W2 120 60 1750 14.6 NEMA 5-15P* 295 lbs. (134 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 295 lbs. (134 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 295 lbs. (134 kg)
or BS-1363
or No Plug
FSHC-17W1 120 60 1750 14.6 NEMA 5-15P* 295 lbs. (134 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 295 lbs. (134 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 295 lbs. (134 kg)
or BS-1363
or No Plug
FSHC-17W1D 120 60 1750 14.6 NEMA 5-15P* 305 lbs. (138 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 305 lbs. (138 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 305 lbs. (138 kg)
or BS-1363
or No Plug
FSHC-17W2 120 60 1750 14.6 NEMA 5-15P* 325 lbs. (147 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 325 lbs. (147 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 325 lbs. (147 kg)
or BS-1363
or No Plug
FSHC-17W2D 120 60 1750 14.6 NEMA 5-15P* 340 lbs. (154 kg)
208-240 60 1573-2095 7.6-8.7 NEMA 6-15 340 lbs. (154 kg)
220-240 50 1760-2095 8.0-8.7 CE 7/7 Schuko 340 lbs. (154 kg)
or BS-1363
or No Plug
The shaded area contains electrical information for Export models only.
*NEMA 5-20P for Canada
Form No. FSHC1217WM-1207
3
SPECIFICATIONS
CC
AABB
FSHC-12W1 Series FSHC-12W2 Series
DIMENSIONS — 12 SERIES
Width Depth Height
Model (A) (B) (C)
FSHC-12W1 25-3/8″ 35″ 57″
(645 mm) (889 mm) (1448 mm)
FSHC-12W2 25-3/8″ 35-3/8″ 57″
(645 mm) (899 mm) (1448 mm)
Cabinet Opening: 22″W x 41″H (559 x 1041 mm)
Figure 3. Dimensions - Models FSHC-12W1 and FSHC-12W2
4
Form No. FSHC1217WM-1207
C
C
AB
AB
FSHC-17W2 Series
FSHC-17W2D Series
DIMENSIONS — 17 SERIES
C
AB
C
AB
FSHC-17W1 Series
FSHC-17W1D Series
SPECIFICATIONS
Width Depth Height
Model (A) (B) (C)
FSHC-17W1 25-3/8″ 35″ 73-3/8″
(645 mm) (889 mm) (892 mm)
FSHC-17W1D 25-3/8″ 35″ 73-3/8″
(645 mm) (889 mm) (1864 mm)
Dimensions for units with Transport Package, Bumpers,
and Handles: 31-1/2″W (800 mm) x 36-1/2″D (927 mm)
Cabinet Opening: 22″W (559 mm) x 59″H (1499 mm)
NOTE: FSHC-17W1D and FSHC-17W2D are pass-through cabinets, not two units stacked.
Width Depth Height
Model (A) (B) (C)
FSHC-17W2 25-3/8″ 35-3/8″ 73-3/8″
(645 mm) (899 mm) (1864 mm)
FSHC-17W2D 25-3/8″ 35-3/8″ 73-3/8″
(645 mm) (899 mm) (1864 mm)
Dimensions for units with Transport Package, Bumpers,
and Handles: 31-1/2″W (800 mm) x 36-1/2″D (927 mm)
Cabinet Opening: 22″W (559 mm) x 59″H (1499 mm)
Figure 4. Dimensions - Models FSHC-17W1 and
FSHC-17W1D
Form No. FSHC1217WM-1207
Figure 5. Dimensions - Models FSHC-17W2 and
FSHC-17W2D
5
INSTALLATION
Lexan
Reversible
Door
Control Panel
Steel Rack (4)
Magnetic
Handle
Recessed
Cord and
Plug
5” (127 mm)
Heavy Duty
Casters
Heat Tunnel
Water Pan
Drip Trough
Adjustable
Tray Slides
(shown assembled
to Steel Racks)
Heat
Element
Assembly
(underneath
Heat Tunnel)
®
ALL MODELS
The Flav-R-Savor® Tall Humidified Holding
Cabinets are shipped with most components
installed and ready for operation. The following
installation instructions must be performed before
operating the cabinet.
1. Remove unit from box.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in the warranty card.
3. Remove tape and protective packaging from all
surfaces of the unit.
4. Unpack the adjustable tray slides from the carton
and install them to the steel racks as shown in
Figure 6.
5. Make sure the water pan and heat tunnel are
installed correctly (see Figure 10).
NOTE: FSHC-12 Series: Quantity 24 Tray Slides
FSHC-17 Series: Quantity 34 Tray Slides
Form No. FSHC1217WM-1207
Figure 6. Cabinet Components Exploded View
6
WARNING
CAUTION
CAUTION
CAUTION
WARNING
INSTALLATION
Hinge
Side
Hinge
Side
Rotate
180°
Handle
Strike
Plate
Hinge
Cover
Hinge
Screws
LOCATION
NOTE: The unit must be transported in the upright
position. If laid on its side, water must be
drained from the unit. See DRAINING THE
WATER PAN in the MAINTENANCE section
of this manual.
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur.
To prevent any injury or damage to the unit, do
not pull unit by power cord.
To avoid any injury or damage, locate the unit at
the proper counter height in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from falling
accidentally and strong enough to support the
weight of the unit and food.
7. Rotate the door 180° and install on the left side
of the cabinet using the original hinge mounting
hardware. Replace the hinge covers.
8. Install the strike plate on the right side of the
cabinet using the original mounting hardware.
9. Install the door handle on the right side of the
cabinet door using the original mounting
hardware.
Unit is not weatherproof. For safe and proper
operation, locate the unit indoors where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).
For safe and proper operation, the unit must be
transported in an upright position. If laid on its
side, the water must be drained from the unit.
REVERSIBLE ACCESS DOOR
Units are shipped from the factory with the doors
hinge-mounted on the right side of the cabinet,
opening from the left. The doors can be reversed to
open from the right, as follows:
1. Using a flat-blade screwdriver, pry the hinge
covers off of the two hinges.
2. Remove the screws securing the door to the
hinges (see Figure 7.)
3. Remove the screws securing the hinges to the
cabinet.
4. Remove the screws securing the door handle to
the cabinet door.
5. Remove the screws securing the strike plate to
the cabinet.
6. Remove the screw plugs from the left side of the
cabinet and insert in the right side.
Form No. FSHC1217WM-1207
Figure 7. Reversible Access Door
Figure 8. Rotate door 180°
7
WARNING
NOTICE
WARNING
WARNING
OPERATION
GENERAL
1. Plug unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. See SPECIFICATIONS for details.
2. Move the POWER switch on the control panel to
the ON position.
3. Fill the water pan with softened or distilled water.
To fill the water pan, slowly pour water into the
water pan until full.
NOTE: Use of softened or distilled water is
recommended to extend the life of the
electrical and mechanical components in
the water pan and to make cleaning easier.
Do not use deionized water. If “hard” water
is used, the water pan will require
periodic cleaning and de-liming. See
MAINTENANCE for de-liming instructions.
Overfilling can cause electrical shock. To assure
safe and proper operation do not overfill the
water pan.
Do not use deionized water. Deionized water will
greatly shorten the life of the water pan and
heating element.
NOTE: Product failure caused by deionized water is
not covered by warranty.
5. Set the TEMPERATURE control to the desired
level. See the FOOD HOLDING GUIDE for
recommendations.
NOTE: Pre-heat the cabinet 20-30 minutes before
each use. To be assured of maintaining the
cabinet temperature and obtaining the best
results, avoid putting hot foods into a cold
cabinet.
NOTE: Temperature and humidity settings may
vary depending upon product make-up
and consistency. The CABINET
TEMPERATURE display shows the lowest
temperature point inside the cabinet, not the
product temperature.
Allow 30-45 minutes to preheat a full pan of water.
The green HUMIDITY CYCLE indicator light will
illuminate when the humidity element cycles on. The
red HEAT CYCLE indicator light will illuminate when
the air heating element cycles on.
The water pan capacity permits uninterrupted
operation for approximately 4-8 hours, depending
on the humidity and temperature settings as well as
how frequently the door is opened.
NOTE: Operating at a high humidity setting for
extended periods of time may require the
drip trough(s) to be emptied periodically
(located at the bottom of the door, see
Figure 6.).
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
NOTE: On the initial fill, the water pan capacity is
two gallons (7.6 liters).
4. Set the HUMIDITY control to the desired level.
See the FOOD HOLDING GUIDE for
recommendations.
Figure 9. Control Panel
Holding food at temperatures less than 140°F
(60°C) may be dangerous. Temperatures under
140°F (60°C) promote the growth of harmful
bacteria and toxins in some foods.
8
Form No. FSHC1217WM-1207
FOOD HOLDING GUIDE
OPERATION
Food Product Cabinet Temperature
Baked Potatoes 180°F 82°C 5.5 Low
Biscuits, Muffins 140°F to 150°F 60°C to 66°C 4 to 4.25 Medium
Bread Rolls 120°F to 140°F 49°C to 60°C 2 to 4 Medium
Casseroles 170°F 77°C 5 Medium
Escalloped Potatoes 170°F 77°C 5 Medium
French Fries 185°F 85°C 6 Off
Lasagna 170°F 77°C 5 High
Meat Loaf 170°F 77°C 5 Medium
Pizza 165°F to 180°F 74°C to 82°C 4.5 to 5.5 Low
Tater Tots 170°F 77°C 5 Off
Vegetables 160°F to 175°F 71°C to 79°C 4.5 to 5.25 High
Wrapped Burritos 170°F 77°C 5 Medium
Beef, Veal, or Lamb:
Roast - Rare 140°F 60°C 4 Medium
Roast - Medium 150°F 66°C 4.25 Medium
Roast - Well 160°F 71°C 4.5 Medium
Stew 170°F 77°C 5 Medium
Beef Steaks 140°F to 160°F 60°C to 71°C 4 to 4.5 Medium
Prime Rib - Rare 140°F 60°C 4 Medium
Corned Beef Brisket 165°F to 175°F 74°C to 79°C 4.5 to 5.25 High
BBQ Ribs 170°F 77°C 5 High
Sliced Roast and Gravy 165°F to 175°F 74°C to 79°C 4.5 to 5.25 Medium
Hamburger Patties 170°F 77°C 5 Medium
Sloppy Joes 170°F 77°C 5 Medium
Temperature
Setting
Humidity
Setting
Pork Roast 170°F 77°C 5 Medium
Cured Ham 160°F 71°C 4.5 Medium
Ham Steaks 170°F 77°C 5 Medium
Poultry:
Fried Chicken 170°F 77°C 5 Off
Baked Chicken 170°F 77°C 5 Medium
Chicken Nuggets 170°F 77°C 5 Off
Whole Turkey 170°F 77°C 5 Medium
Sliced Turkey with Gravy 170°F 77°C 5 Medium
Seafood:
Fried Seafood 170°F 77°C 5 Off
Baked Fish Filet 170°F 77°C 5 High
NOTE: All times and settings are recommendations only and may vary depending on product preparation,
cooking time, internal food temperature, location of unit in operation, geographic region of particular
operation, and frequency of door openings.
NOTE: The cabinet TEMPERATURE control has a range of 90°F to 200°F (32°C to 93°C).
NOTE: Meat and Dairy Products 140°F (60°C) minimum.
NOTE: “Proofing” of bread products is done usually in the 90°F to 95°F (32°C to 35°C) temperature range.
Form No. FSHC1217WM-1207
9
WARNING
WARNING
Water Pan
Baffle Plate
Water Pan
Alignment Pin
Heat Element
Assembly
is hinged
Heat Tunnel
Heat Tunnel
Alignment Pin
Heat Element
Humidity Element
Heat Tunnel lifts up and out
toward the front of the cabinet.
MAINTENANCE
NOTICE
WARNING
WARNING
GENERAL
Hatco Flav-R-Savor®Tall Humidified Holding
Cabinets are designed for maximum durability and
performance with minimum maintenance.
To avoid any injury, turn the POWER switch OFF,
unplug the unit from the power source, and
allow to cool completely before performing any
maintenance or cleaning.
To prevent any injury, discontinue use if power
cord is frayed or worn.
NOTE: The FSHC series blower motor is
permanently lubricated and requires no
maintenance.
CLEANING
To preserve the bright finish and maintain the
performance of the Flav-R-Savor Tall Humidified
Holding Cabinet, perform the following procedure
daily.
Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of the cabinet,
marring its appearance and making it
susceptible to soil accumulation.
1. Remove and wash food pans.
2. Wipe the exterior and interior surfaces with a
damp cloth.
3. Remove stubborn stains with a good stainless
steel or non-abrasive cleaner.
4. Clean hard-to-reach areas with a small brush
and mild soap.
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.
5. Clean the Lexan® glass door using a common
glass cleaner.
DRAINING THE WATER PAN
To avoid any injury, turn the POWER switch OFF
and allow to cool before draining.
1. Lift the heat tunnel straight up from housing,
located on bottom of the cabinet. Pull towards
the front of the cabinet to remove.
2. Rotate the hinged heating element assembly
upward and slide out the water pan.
3. Discard the old water and clean the water pan
and baffle plate.
4. Re-install the water pan with the baffle plate into
the bottom of unit.
NOTE: When installing the water pan, ensure the
humidity element is laying flat in the water
pan between the water baffles and is not
tilted upward.
Figure 10. Water Pan and Heat Tunnel
10
Form No. FSHC1217WM-1207
WARNING
WARNING
WARNING
REMOVING LIME AND MINERAL
DEPOSITS
NOTE: The lime and mineral content of the water
used for daily operation determines how
often this procedure must be performed.
1. Move the POWER switch to the OFF position
and unplug the unit from the power source.
2. After the unit has cooled, drain all remaining
water out of the unit. See DRAINING THE
WATER PAN.
3. With the water pan and baffle plate removed
from the unit, fill the pan with a mixture of water
and de-limer.
NOTE: The de-limer used should be a safe, non-
toxic, non-corrosive solution. Follow the delimer’s instruction for the proper mixture of
water and de-limer solution.
4. Allow the water pan and baffle plate to stand with
the de-liming mixture for the recommended
period of time. (The time required will vary
depending on the solution used and the amount
of deposits in the pan.)
5. After the de-liming period, drain the solution from
the water pan, and wash the water pan and
baffle plate thoroughly.
MAINTENANCE
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966; or International
fax 414-671-3976.
This product has no “user-serviceable” parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Genuine Hatco Replacement Parts when
repairing Hatco equipment. Failure to use
Genuine Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or
burn.
6. Re-install the water pan with the baffle plate into
the bottom of unit.
NOTE: When installing the water pan, ensure the
humidity element is laying flat in the water
pan between the water baffles and is not
tilted upward.
7. Plug the power cord into the proper power
source.
Form No. FSHC1217WM-1207
11
ACCESSORIES
TRAY SLIDES
Additional tray slides are available to customize
your holding cabinet.
OPTIONS
UPPER CORD LOCATION
Unit can be supplied with the power cord located on
the upper back of the unit. Not for retrofit.
SHEET PANS
Full- and Half-size sheet pans are available for
added convenience.
CORD WIND BRACKET
A bracket for holding power cord during transport is
available. This option can be supplied only on units
ordered with the transportation package. Not for
retrofit.
12
Form No. FSHC1217WM-1207
OPTIONS
Door Transport Latch
Door
Transport
Latch
Magnetic Handle
Stainless Steel Door
(field reversible)
Rear Drip Trough
Recessed Cord
and Plug
Push-Pull Stand-Off
Handle
Push-Pull
Stand-Off
Handle
Full Perimeter Bumper
Adjustable Humidity and
Temperature Controls
Digital Temperature
Display
Lexan Dutch Door
(field reversible)
5” X 2” Caster with
Wheel Lock
Front Drip Trough
®
FULL PERIMETER BUMPER
A full perimeter bumper around the base of the unit
is available for added protection. Not for retrofit.
TRANSPORT OPTIONS
The optional transport package features a full
perimeter bumper, push-pull stand-off handles, door
transport latch and 2″ (51 mm) wide casters.
Not for retrofit. (See Figure 11.)
Figure 11. Model FSHC-17W2D Shown with Optional Transport Package
NOTE: Doors are available in See-Thru Lexan®or insulated stainless steel.
NOTE: Deluxe Packages include Flush Mount Handles and Corner Bumpers.
Form No. FSHC1217WM-1207
13
TROUBLESHOOTING GUIDE
WARNING
WARNING
To avoid any injury or damage, the unit must be
serviced by qualified personnel only.
SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION
Temperature is too hot.
Temperature is not hot
enough.
TEMPERATURE control set
too high.
TEMPERATURE control needs
recalibrating or replacement.
Opening door(s)
unnecessarily.
TEMPERATURE control set
too low.
Power cord unplugged from
outlet.
Fuse blown or circuit breaker
tripped, no power to outlet.
To prevent electric shock or injury, turn the
POWER switch OFF, unplug the unit from the
power source, and allow to cool completely
before performing any maintenance or cleaning.
Set TEMPERATURE control to a lower
setting.
Contact Authorized Service Agent for
repair or Hatco for assistance.
Keep door(s) closed and latched shut as
much as possible.
Set TEMPERATURE control to a higher
setting.
Plug unit into proper power supply.
Have a qualified electrician or Authorized
Service Agent check power supply.
No heat at all.
TEMPERATURE control needs
recalibrating or replacement.
Unit not plugged into outlet.
TEMPERATURE control
turned OFF.
POWER switch in the OFF
position.
Fuse blown or circuit breaker
tripped, no power to outlet.
TEMPERATURE control is
defective.
Heating element(s) is burned
out.
Contact Authorized Service Agent for
repair or Hatco for assistance.
Plug unit into a properly grounded
electrical outlet.
Adjust TEMPERATURE control to a
higher setting.
Move POWER switch to the ON position.
Have a qualified electrician or Authorized
Service Agent check power supply.
Contact Authorized Service Agent for
repair or Hatco for assistance.
Contact Authorized Service Agent for
repair or Hatco for assistance.
14
Form No. FSHC1217WM-1207
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
Built-In Heated Well Elements
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
Form No. FSHC1217WM-1207
15
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc.
irmingham 205-251-0159
B
ARIZONA
Auth. Comm. Food Equip.
hoenix 602-234-2443
P
yassee Equipment Co.
B
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
ommercial Parts & Service, Inc.
C
Huntington Beach 714-379-7100
Chapman Appl. Service
an Diego 619-298-7106
S
P & D Appliance
Commercial Parts & Service, Inc.
. San Francisco 650-635-1900
S
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair
acksonville 904-725-7800
J
ass Service Co., Inc.
N
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HAWAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOWA
Electric Motor Service Co.
avenport 319-323-1823
D
oodwin Tucker Group
G
Des Moines 515-262-9308
KENTUCKY
ertified Service Center
C
Lexington 859-254-8854
Certified Service Center
Louisville 502-964-7007
LOUISIANA
handlers Parts & Service
C
Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service
altimore 410-467-8080
B
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
ce Service Co., Inc.
A
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
ay City 517-893-4561
B
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOTA
GCS Service
Minneapolis 612-546-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEVADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc.
rooklyn 718-456-6544
B
Alpro Service Co.
Brooklyn 718-386-2515
ppliance Installation
A
Buffalo 716-884-7425
Northern Parts Dist.
lattsburgh 518-563-3200
P
.B. Brady, Inc.
J
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
harlotte 704-377-4501
C
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
ertified Service Center
C
Cincinnati 513-772-6600
ommercial Parts and Service
C
Columbus 614-221-0057
Electrical Appl. Repair Service
ndependence 216-459-8700
I
. A. Wichman Co.
E
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance Installation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
ort Worth 817-831-0381
F
Armstrong Repair Service
Houston 713-666-7100
ommercial Kitchen Repair Co.
C
San Antonio 210-735-2811
UTAH
La Monica’s Rest. Equip. Service
urray 801-263-3221
M
IRGINIA
V
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
WASHINGTON
Restaurant Appl. Service
eattle 206-524-8200
S
WISCONSIN
A.S.C., Inc.
adison 608-246-3160
M
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
MANITOBA
Air Rite, Inc.
Winnepeg 204-895-2300
EW BRUNSWICK
N
EMR Services, Ltd.
Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUEBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts and Service Fax (800) 690-2966
International Fax (414) 671-3976
www.hatcocorp.com
Printed in U.S.A. December 2007 Parts No. 07.04.396.00 Form No. FSHC1217WM-1207
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