Hasler WJ 65, WJ 110, WJ 95 User Manual

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WARNING!

Do not under any circumstances attempt to remove the machine covers or attempt to repair the WJ 65/95/110. There are no operator serviceable parts thereunder. The WJ 65/95/110 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times. Any removal of covers or dis-assembly of the product will result in the license being revoked and may result in the Post Office requesting Hasler to remove the product from use. The ink cartridge system used within the WJ 65/95/110 contains Post Office approved ink. This cartridge should not be tampered with in any way or the use of non approved inks be undertaken. This will breach any Post Office licence agreement on the product and may result in the Post Office requesting Hasler to remove the product from use.

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

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MODEM APPROVAL REQUIREMENTS

This equipment contains a modem which has been approved for connection to analog public switched telephone networks . However, due to differences between individual telephone networks provided in different areas, the approval does not, of itself, give an unconditional assurance of successful operation on every network termination point. In the event of problems, you should contact your equipment supplier in the first instance.

INSTALLATION

The power plug on this equipment is intended to serve as the device for isolation of the electrical supply. The equipment should be installed in close proximity to an easily accessible grounded power supply and analog telephone socket.

WARNING: FOR SAFETY THIS EQUIPMENT MUST BE GROUNDED

The WJ 65, WJ 95 and WJ 110 Mailing Machines have been designed to meet the safety requirements of UL1950. The peripheral interfaces meet the SELV requirements of that standard, therefore in order to maintain the level of safety provided by the WJ 65, WJ 95 and WJ 110, the interface of any equipment connected to the WJ 65, WJ 95 and WJ 110 interfaces must also meet the SELV requirements of UL1950.

Caution, to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

No part of this document may be reproduced or transmitted in any form or by means, electronic or mechanical, for any purpose without the express written permission of Hasler Inc.

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WELCOME

Congratulations on choosing the Hasler WJ 65/95/110 mailing system. The WJ 65/95/110 is the result of the expertise and innovative capabilities of the worldwide Hasler group and, using ink jet technology, it will integrate into your working environment to enhance your mail processing operation.

The WJ 65/95/110 has many capabilities that will be important to your business: As well as being productive (up to 6600 items per hour), the WJ 65/95/110 is designed to be a user friendly machine that can fit into any working environment with its innovative and attractive design, simple user settings and very low noise level. The high volume capacity and sealed inker makes it easy and safe to handle, and the user interface is particularly clear with a graphic interface and 5 memories to store favourite jobs.

The WJ 65/95/110 is adaptable and as such can handle many different types of mail up to 3/8" thick. The optional feeder can be used to process, in a continuous cycle, items of sizes ranging from DL to C4 and up to 1/4" thickness. For thicker mail items or packages, adhesive labels can be automatically dispensed.

The WJ 65/95/110 is connectable. It can exchange data with Hasler scales and printers in order to provide optimal mail processing and reporting.

Finally, the WJ 65/95/110 is a unique communication tool for your company. Its high quality printing combined with its integrated library of message/adverts, mini dies and free format text will afford you extra tools to enhance your company’s image and the impact of your mail.

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CONTENTS

1. INSTALLATION.......................................................................9

1.1 Introduction............................................................... 9

1.2 Fitting the Moistener Unit Wick ............................... 10

1.3 Attach the Moistener Unit/Platform Infill to the Plain

Platform.................................................................. 10

1.4 Attach the Moistener/Platform Infill to the Autofeed .. 11

1.5 Attach the WJ 65/95/1 10 to the Hand Feed Platform or

Autofeed ................................................................ 11

1.6 Weigh Platform....................................................... 12

1.7 Fill the Label Dispenser..........................................14

1.8 Machine Connections ............................................. 15

1.9 Machine Connections (continued) ........................... 16

1.10 Position Receiving Tray..........................................17

1.11 Filling the Moistener Unit Reservoir......................... 17

1.12 Entering activation codes ....................................... 18

2. CONTROLS AND FEATURES............................................. 24

2.1 Introduction............................................................. 24

2.2 Machine ................................................................. 25

2.2.1 Display Panel................................................. 27

2.2.2 Function Keys ................................................ 28

3. PRINTING POSTAGE ..........................................................29

3.1 Introduction............................................................. 29

3.2 Getting started........................................................ 30

3.2.1 Log On (Pin Entry Mode)................................ 30

3.2.2 Departmental Operation................................. 31

3.2.3 How T o Select a Postage Value ..................... 32

3.2.4 High V alue Selection...................................... 33

3.2.5 Printing an Envelope ...................................... 35

3.2.6 T o Change a Department............................... 35

4. POSTAGE CLEARING WITH AUTOFEED .......................... 37

4.1 Envelope feeding ................................................... 37

4.2 Envelope misfeed................................................... 39

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5. PRINTING LABELS ............................................................. 41

5.1 Filling the Label Dispenser ..................................... 41

5.2 Printing a Label ...................................................... 42

6. PRINTING WITH WEIGH PLATFORM ................................ 43

6.1 Weigh Platform Preparation ................................... 43

6.2 T are Function.......................................................... 46

6.3 Using differential weighing (optional) ...................... 46

7. ENVELOPE MOISTENER ...................................................49

7.1 Using the Envelope Moistener with Plain Platform... 49

7.2 Using the Envelope Moistener with an Autofeed...... 4 9

7.3 Filling the reservoir .................................................50

8. PRINTING OPTIONS ...........................................................51

8.1 What can I print?..................................................... 51

8.2 Print mode selection............................................... 52

8.3 Modifying the imprint .............................................. 53

8.3.1 Choosing a Slogan, Rate Die or Text.............. 53

8.3.2 Date Advance (for Pre Dating Mail) ................ 54

9. MAINTAINING PRINT QUALITY .......................................... 56

9.1 Cleaning the Ink Cartridge ...................................... 56

9.2 Making a T est Print................................................. 57

9.3 Replacing an Ink Cartridge ..................................... 59

10. METER REGISTERS ...........................................................62

10.1 Selection ................................................................ 62

10.2 Printing a Register.................................................. 63

10.3 Printing with External Printer ...................................64

11. ADDING POSTAGE .............................................................. 65

1 1.1 Warning pending Credit’ Procedure....................... 66

1 1.2 Clearing a PO lockout ............................................ 66

12. MAINTAINING YOUR ACCOUNT.......................................68

12.1 Account number ..................................................... 68

12.2 Account balance..................................................... 68

12.3 Statements ............................................................. 68

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12.4 Post Office regulations ........................................... 69

12.5 Postage now ..........................................................69

12.6 St andard TMS® Bank Accounts ............................. 70

12.7 Where T o Mail Y our Deposit:................................... 72

13. MEMORY FUNCTIONS .......................................................74

13.1 Saving a Memory Function ..................................... 74

13.2 Recalling a Memory Function.................................. 75

14. SUPERVISOR SETTINGS ...................................................76

14.1 Introduction............................................................. 76

14.2 Entry to SUPERVISOR mode ................................. 77

14.3 Departments control ...............................................79

14.3.1 Changing the User PIN................................... 80

14.3.2 To Assign a Department................................. 81

14.4 WJ 65/95/110 machine setup menu........................ 85

14.5 Memory Cards ....................................................... 93

14.5.1 How T o Load Data Using a Memory Card ......93

14.5.2 How To Replace Data Using a Memory Card . 94

15. REPORTS ............................................................................95

15.1 Typical Reports.......................................................95

15.2 Printing a Report .................................................... 95

15.3 Setting the Report Destination ................................ 97

15.4 Printing with External Printer ...................................97

16. TROUBLE SHOOTING .......................................................99

17. QUICK REFERENCE GUIDE ............................................101

18. INTERNATIONAL LETTER POST COUNTRY CODE

CHART ................................................................................ 102

19. CONTACT INFORMATION ................................................104

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Special icons

Signals an essential piece of information that cannot be missed.

Signals an important issue.

Indicates an interesting idea or trick

Illustration through an example

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9Installation

1. INSTALLATION

1.1 Introduction

Your WJ 65/95/110 should be installed on a flat horizontal surface adjacent to easily accessible power and telephone line outlets.

Allow sufficient free space as follows:

- above the machine to enable opening of the covers.

- at the rear of the machine for cooling. The power plug on this equipment is intended to serve as the

device for isolation of the mains supply, where possible it is advisable to connect to a switched power outlet.

Please do not connect your WJ 65/95/110 Mailing machine to the power outlet until you have attached the accessories.

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Installation

1.2 Fitting the Moistener Unit Wick

First remove the moistening wick from its packaging. Before fitting ensure that the wick is thoroughly wetted. Raise the brush, then take the wetted wick and feed into the water trough as shown. Lower the brush into place.

1.3 Attach the Moistener Unit/Platform Infill to the Plain Platform

When attaching the Moistener Unit/ Platform Infill to the Plain Platform, ensure that the Tabs and Slots interlock as illustrated.

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11Installation

1.4 Attach the Moistener/Platform Infill to the Autofeed

If an Autofeed is to be fitted, first attach the Moistener Unit/Platform Infill to the Autofeed ensuring that the slots on the Autofeed fit tightly over the tabs on the Moistener Unit/Infill Platform as illustrated.

1.5 Attach the WJ 65/95/110 to the Hand Feed Platform or Autofeed

Lower the WJ 65/95/110 into position so that the slots fit over the tabs as illustrated.

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Installation

1.6 Weigh Platform

Three weigh platform ranges may be connected to the mailing machine. The model number is located at the rear of the scale for identification.

Attach the WP 5 and WP 10/20 Weigh Platform & Support (Option)

Sufficient cable has been provided with your weigh platform to enable the unit to be placed on the desk adjacent to the postage meter if this is preferred. Position the weigh platform on its support. Excess cable can be loosely coiled under the support. Position the Support Platform so that the pins on the underside fit into the locating points on the rear casing of the WJ 65/95/110.

WP 5

WP 10/20

(optional support)

WP 30/70

(external display

optional for this

range)

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13Installation

WP 30/70

WP 10/20

WP 10/20 and WP 30/70 type weigh platform installation procedure

Take the weigh platform out of the packaging and remove the screw which is underneath the weigh platform.

Keep this screw: it must be used when moving the weigh platform.

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Installation

1.7 Fill the Label Dispenser

Tab

Printing Surface

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15Installation

1.8 Machine Connections

Weigh Platform/Scale Connection (Option)

Autofeed Connection (Option)

Unplug the power lead from the base for the following operations.

Connect the weigh platform to the connector marked "COM 2" at the back of the mailing machine.

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Installation

1.9 Machine Connections (continued)

Telephone Connection

Power Cord Connection

Caution, to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

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17Installation

1.10 Position Receiving Tray

1.11 Filling the Moistener Unit Reservoir

For safety, always disconnect the postage meter from the power supply when filling the moistener reservoir, keep the postage meter top cover closed and take care not to spill sealing solution onto the machine. Open the reservoir compartment and fill with sealing solution.

Close the reservoir compartment.

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Installation

1.12 Entering activation codes

A licence like the one below is in the packaging:

It contains the activation codes necessary for the following steps.

Stick the label with the "AN1" (and "AN2" code if applicable) activation codes at the back of the WP model and below. Keep your codes in an easy to access document. They will be useful in case of further upgrade of your system. The self-adhesive label is at the bottom of the document which is delivered with the WP (inserted in the pouch outside of the box).

Stick the label here

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19Installation

Process:

- Remove any items on the WP, then reconnect the power lead at the back of the mailing machine.

- From the Hasler USER/SUPERVISOR screen, go to the User mode as shown in the following screen:

75.55 USER

15/01/2002

IMPRINTMODE

0.00

- Then press on . Check that the number displayed matches with the "WP serial number" which is printed on the label:

NO ACTI VATION CODE FO R

410411 001211

- Then press OK to escape.

- Press then select the SUPERVISOR mode by selecting

SUPERVIS

(left side on the display).

The message ENTER SUPERVISOR PIN will appear:

ESC

ENTER SUPERVISOR PIN

- - - -

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Installation

- Enter the supervisor PIN code but

DO NOT validate the code with

- With the key , select the line "SETUP" and confirm using OK:

SUPERVISOR

1 SECURITY & DEPT 2REGISTERS 3 LOAD F RO M MEM O RY CAR D

4SETUP

ESC

- With the key , select the line "WP FEATURE" and confirm using OK:

SETUP

6POC 7 LANGUAGE American 8 REPORT ON LABEL 9 PC CONNECTI O N

W P FEAT URE

OKESC

- Select the line "ACTIVATION CODE" and confirm using OK:

W P FEAT URE

1 ACTIVATI O N CODE

2 GEODESIC COD E 00345

OKESC

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21Installation

- Enter the 1st activation code "AN1" (10 digits) which is on the

document delivered with the WP (inserted in the pouch outside of the box), then confirm using

ESC OK

ACTIVATION CODE

12345678 90

- Validate the message “WEIGHT CAP ACTIVATED FOR 1234567890" by pressing the key OK.

- If the machine is capable of Differential Weighing (DW), repeat the previous operation in order to enter the 2nd activation code "AN2" (10 digits) which is on the same document as the "AN1" code.

The screens for entering the AN2 code are the same as the AN1 code.

- Select now the choice GEODESIC CODE and validate by OK;

- Locate your town on a map, read the latitude and the altitude, and find the geodesic code in the table two pages farther.

Washington's latitude is between 39° and the 40°, and the altitude is under 650 ft, so the code is 10528.

- Press , remove any item that might be on the WP then unplug and re-plug the power lead to the base in order to initialise the

system. Refer to the IJ40/50 User guide for more details on WP use.

The WP is now ready for use.

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Installation

Washington

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23Installation

10177 10177 10153 10160 10146 10153

10511 10528 10498 10504 10481 10498

10733 10740 10726 10733 10719 10726

10849 10832 10825 10818 10801 10795 10788 10764 10757 10740 10726 10719 10702 10689 10672 10665 10641 10634 10610 10603 10580 10573 10559 10542 10528 10511 10498 10481 10467 10450 10436 10429 10405 10399 10375 10368 10351 10337 10320 10306 10290 10283 10276 10252 10245 10238 10221 10214 10207 10191

10771

10535

10207

10764 10771 10788 10795 10801 10818 10825 10832 10757 10764 10771 10788 10795 10801 10818 10825 10740 10757 10764 10771 10788 10795 10801 10818

10757 10764 10771 10788 10795 10801 10740 10757 10764 10771 10788 10795

10733 10740 10757 10764 10771 10788 10702 10719 10726 10733 10740 10757 10764 10696 10702 10719 10726 10726 10733 10740 10757 10672 10689 10696 10702 10719 10726 10733 10740 10665 10672 10689 10696 10702 10719 10726 10733 10658 10665 10672 10689 10696 10702 10719 10726 10634 10641 10658 10665 10672 10689 10696 10702 10627 10634 10641 10658 10665 10672 10689 10696 10610 10627 10634 10641 10658 10665 10665 10672 10597 10603 10610 10627 10634 10641 10658 10665 10580 10597 10603 10610 10627 10634 10641 10658 10566 10573 10580 10597 10603 10610 10627 10634 10559 10566 10573 10580 10597 10603 10610 10627 10542 10542 10559 10566 10573 10580 10597 10603

10528

10535 10542 10559 10566 10573 10580 10597

10528 10535 10542 10559 10566 10573

10511 10528 10535 10542 10559 10566

10498 10504 10511 10528 10535 10542 10467 10474 10481 10498 10504 10511 10528 10450 10450 10467 10474 10481 10498 10504 10511 10436 10443 10450 10467 10474 10481 10498 10504 10429 10429 10436 10443 10450 10467 10474 10481 10405 10412 10429 10436 10443 10450 10467 10474 10399 10399 10405 10412 10429 10436 10443 10450 10375 10382 10399 10405 10412 10429 10436 10443 10368 10368 10375 10382 10399 10405 10412 10429 10344 10351 10368 10375 10382 10399 10405 10412 10337 10344 10344 10351 10368 10375 10382 10399 10313 10320 10337 10344 10351 10368 10375 10382 10306 10313 10320 10337 10344 10344 10351 10368 10283 10290 10306 10313 10320 10337 10344 10351 10276 10283 10290 10306 10313 10320 10337 10344 10252 10269 10276 10283 10290 10306 10313 10320 10245 10252 10269 10276 10283 10290 10306 10313 10238 10245 10252 10269 10276 10283 10290 10290 10214 10221 10238 10245 10252 10269 10276 10283 10207 10214 10221 10238 10245 10252 10269 10276 10191 10207 10214 10221 10238 10245 10252 10269 10184 10191 10207 10214 10221 10221 10238 10245

10184 10191 10207 10214 10221 10238

10177 10184 10191 10207 10214 10221

10160 10177 10184 10191 10207 10214 10139 10146 10153

10191

10160 10177 10184 10191

10184

10122 10139 10146 10153 10160 10177 10184 10115 10122 10139 10146 10153 10160 10177

0 m / 0 ft

200 m / 650 ft

400 m / 1300 ft

600 m / 1950 ft

800 m / 2600 ft

1000 m / 3300 ft

1200 m / 3950 ft

1400 m / 4600 ft

1600 m / 5250 ft

1800 m / 5900 ft

64 ° 65 ° 66 °

40 ° 41 ° 42 °

23 ° 24 ° 25 °

20 ° 21 ° 22 °

26 ° 27 ° 28 ° 29 ° 30 ° 31 ° 32 ° 33 ° 34 ° 35 ° 36 ° 37 ° 38 ° 39 °

43 ° 44 ° 45 ° 46 ° 47 ° 48 ° 49 ° 50 ° 51 ° 52 ° 53 ° 54 ° 55 ° 56 ° 57 ° 58 ° 59 ° 60 ° 61 ° 62 ° 63 °

67 ° 68 ° 69 ° 70 °

Altitude

Latitude

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Controls and features

2. CONTROLS AND FEATURES

2.1 Introduction

The following pages detail the Controls and Features associated with your WJ 65/95/110 Mailing machine, please take the time to read them carefully.

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25Controls and features

2.2 Machine

1. Display presents a visual indication of

the machine set up andstatus.

2. Soft Keys keys with functions as depicted on the display.

3. NumericalKeypad & enables the operator to access

Function Keys user functions.

4. Start/Stop Button used to Start/Stop the Machine.

5. Autofeed Automatic envelope feeder

6. Envelope Guide adjustable envelope guide.

7. Side Guide adjustable envelope guide.

8. Feed Platform provides a flat surface to assist

feeding of mail.

9. Receiving Tray collects printed mail.

10. Weigh Platform in conjunction with the WJ 65/95/110

will weigh and calculate postage for items up to 5 pounds

11. Weigh Platform Support supports the weigh platform and provides a cable tidy.

12. Precut Label Dispenser holds up to 50 labels.

13. Label Release Lever release to fill the Precut Label Dis

penser.

14. Infill Unit standard supplied Infill Platform or optional Moistener Platform.

15. Memory Card Reader used to load new postage rate and customer data.

16. Ink Cartridge Ink Cartridge/Printing Head.

17. Power Input 110- 120V AC 60Hz input.

18. Accessory Port connection for printer, PC connection.

19. Weigh Platform connection for weigh platform or

Connection external scale.

20. Autofeed Connector connection for Autofeed Unit.

21. Telephone Socket enables connection to Postage-

On-Call® Reset Center - analog phone line is required (same as standard fax machines)

22. Meter Cover may be removed to allow access to meter.

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Controls and features

11 10 1 2 3

14 12 9

22 15

17 18 19 20 21

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27Controls and features

LOW INK

$150.20

MARKETING

DEPARTME IMPRINT

03/19/02

MODE

$ 9.50

2.2.1 Display Panel

Text Message Publicity Message Rate Die Date Postage Value

Resource Level Total Credit

Indicator

Soft Keys

START

STOP

7 8

1 2

Envelope/Label Feed

St art/Stop Button

Clear Key Confirmation

Key

Function Keys Numerical Keypad

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Controls and features

2.2.2 Function Keys

Job Memory Key : S toring and recalling memorised jobs.

(please refer to Memory functions)

Label Key : Label mode selection.

(please refer to Printing labels)

Menu Key : Access to Function Menu.

Lock : Return to Standby/Locking.

Funds Key : Access to Recredit.

(please refer to Adding postage)

Weigh Platform Key : Weigh Platform Mode Selection

(please refer to Printing with weigh platform)

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29Printing postage

3. PRINTING POSTAGE

3.1 Introduction

In order to achieve the best impression, your WJ 65/95/110 requires an even surface on which to print, therefore on bulky or uneven items correct folding of the contents will help considerably. Use a label if in doubt. It is sometimes unavoidable that your mail will contain staples, paper clips and other fixings. The machine will accept these, but it is recommended that the fixings are situated at the bottom of the envelope. This will avoid the risk of damage to your printing head. In the event that a satisfactory print cannot be achieved due to bulky contents (Max.3/8") the envelope should be treated as a packet and a label used. It is recommended that the WJ 65/95/110 is left powered on at all times. This will assist in maintaining print quality. In the event that you have to power the machine down, first press to allow the machine to return to standby mode, then wait for approximately one minute to allow the ink cartridge to return to the park position before removing the power.

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Printing postage

3.2 Getting started

3.2.1 Log On (Pin Entry Mode)

To enter USER mode from the Standby screen:

Press the key. The machine will enter Ready mode. If the machine is protected by a USER PIN, the following screen will be observed:

This number may be changed or removed by the supervisor, please refer to Supervisor Settings.

If the correct PIN is entered the Ready Mode screen will be observed.

If an incorrect PIN is entered the machine will continue to prompt for USER PIN entry. If an incorrect PIN is entered for eight or more attempts, the meter will be locked, in this event please refer to Setting the User Status.

ESCAPE

ENTER USER PIN

- - - -

$150.20

50.00 USER

03/19/02

MODE IMPRINT

$0.00

SUPERVIS USER

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31Printing postage

The Default Stamp Value is factory set to $0.00, to change this value, please refer to Supervisor Settings.

The machine is supplied with all departments set to OFF. In order to activate the departments, please refer to Departments Control.

3.2.2 Departmental Operation

If your machine has been set for departmental operation a list of available departments will be observed:

Using the and keys, or an appropriate number key, select your department from the list and press to confirm. If your department is protected, you will be prompted to enter your Department PIN:

Enter the PIN using the numerical keypad. If the PIN is correct the Department Ready screen will be observed:

DEPT

1 MARKETING

2 ACCOUNTS 3SALES 4 5

OKESCAPE

ESCAPE

ENTER DEPARTMENT PIN

- - - -

$150.20

MARKETING

03/19/02

DEPT MODE IMPRINT

$0.00

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Printing postage

If not you will be prompted to try again. (The Department PIN is not the same as the User PIN. The Department PIN may be changed or removed by the supervisor, please refer to page Departments control). If your department is not protected, you will not be prompted to enter the Department PIN and the Department Ready screen will be observed.

3.2.3 How To Select a Postage Value

Using the numerical keypad, enter the required postage, (e.g. 95 cents press )the value display will flash:

If an incorrect value is entered, press and enter the correct value. To confirm the value, press , the following display will now be observed.

The icon will only be present if the machine is set for departmental operation.

Low Credit

When machine credit falls below or equal to the low credit level, the

LOW CREDIT indicator will be observed:

LOW CREDIT

$49.50

MAR KETING

DEPT

03/19/02

MODE IMPRINT

$0.95

$150.20

MARKETING

03/19/02

DEPT MODE IM P RI NT

$0.95

$150.20

MARKETING

03/19/02

OKESCAPE

$0.95

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33Printing postage

It is now time to add more credit, please refer to "Adding postage". The default Low Credit value is factory set to $50.00, to change this value please refer to Machine setup.

Insufficient Credit

When the value selected exceeds the available credit, printing will be disabled and the INSUFFICIENT CREDIT screen will be observed:

To ADD CREDIT, please refer to Adding postage.

3.2.4 High Value Selection

If a value greater than or equal to the High Value setting is selected, the machine will not print unless the high value setting is confirmed. The default High Value Threshold is set at $10.00 (To change the High Value setting, please refer to Supervisor Settings).

Printing a high value

From Ready Mode, set the required postage value (e.g. $12.50) and press to confirm. The High Value warning screen will now be observed:

Printing is disabled. Press to return to Ready Mode screen with the High Value confirmed.

DEPT MODE I M P RINT

$0.95

I N S U F F I C I E N T C R E D I T

$0.80°

DEPT MODE IMPRINT OK

$12.50

HIGH VA LU E - ARE YO U SU RE ?

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Printing postage

If you wish to reject the High Value value selection, enter the correct value and press

to confirm. The High Value Warning

will be observed, if the value is now correct press

to return to Ready Mode with the new high value confirmed. If you are printing more than one item at a high value, always check that the value is correct for all items being processed.

The High Value Warning is automatically suppressed when values are received from a Weigh Platform.

YOU ARE NOW READY TO PROCESS

YOUR MAIL

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35Printing postage

3.2.5 Printing an Envelope

Insert the envelope with the side to be printed facing upwards as illustrated.

Press the button; after a short pause, the motor will start.

Printed envelopes will subsequently be deposited into the receiving tray.

For an envelope exceeding 3/8" thick, a label must be used, refer to Printing labels.

3.2.6 To Change a Department

From Department Ready Mode, press the button to display the list of available departments, then using the and keys, or the appropriate number key, select your department from the list. Press to confirm.

If the department is protected, you will be prompted to enter your new Department PIN. If the PIN is correct the new Department Ready screen will be observed:

DEPT

1 MARKETING

2 ACCOUNTS 3SALES 4 5

ESCAPE OK

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Printing postage

If the PIN is correct the new Department Ready screen will be observed:

If the PIN is incorrect the prompt to enter the Department PIN will be repeated.

To Log Off

From any screen, press the key to go to the Standby screen.

$150.20 ACCOUNTS

DEPT

03/19/02

MODE IMPRINT

$0.95

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37Postage clearing with autofeed

4. POSTAGE CLEARING WITH AUTOFEED

Used in conjunction with the WJ 65/95/110, the Automatic Feeder permits a large range of envelope sizes and thicknesses to be processed.

4.1 Envelope feeding

Check that all envelopes have been sorted into stacks of same size, thickness and denomination with the address facing upwards and the top edge of the envelopes all the same side of the stack. Take one envelope from the stack and place it on the platform, address side upwards with the top edge against the left-hand side as shown. Move the rear guide forward until the edge of the envelope aligns with the face of the guide. Move the side guide towards the envelope leaving sufficient clearance to allow the envelope to move freely.

Return the envelope to its stack. Fan the envelopes to separate them

Bevel the edge of the stack

Place the envelopes on the feed platform, with their upper edge resting against the side guide as shown.

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Postage clearing with autofeed

Ensure that the envelopes are stacked along the side and front guides. If necessary, re-adjust the side guide by resting it against the envelopes without pressing.

Press the button,

after a short pause the motor will start. Printed envelopes will subsequently be deposited into the receiving tray.

Envelopes exceeding 1/4" in thickness should be hand fed, for an envelope exceeding 3/8" thick, a label must be used, refer to Printing labels.

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39Postage clearing with autofeed

4.2 Envelope misfeed

In the unlikely event of an envelope misfeed, the following procedure must be followed: When using an Autofeed the whole of the following procedure must be followed, when an Autofeed is not connected, start from operation 7.

1. Remove all free envelopes from the feed tray;

2. Open the Autofeed top cover;

3. Using the thumb and fore finger, squeeze the sliders to release the feed mechanism as illustrated;

4. Remove the obstruction;

5. Close the feed mechanism by applying downwards pressure to the top of the feed mechanism until it is heard to click home;

6. Close the Autofeed top cover.

7. From Ready Mode, press the key, the MAIN MENU screen will be observed:

8. Using the and keys, or the appropriate number key, move the cursor to CLEAR MAIL PATH and press to confirm, the following screen will be observed:

ESCAPE

PRESS START

MAIN MENU

1REGISTERS

2 CARTRIDGE

3 SUPERVISOR 4 CLEAR MAIL PATH 5 WEIGHING MODE Differential

OKESCAPE

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Postage clearing with autofeed

9. Press the button. After a short pause the track should clear and the screen return to

the MAIN MENU .

10. Press to return to Ready Mode.

You are now ready to resume processing

your mail

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41Printing labels

5. PRINTING LABELS

5.1 Filling the Label Dispenser

The label dispenser is an integral part of the WJ 65/95/110 Mailing machine and when filled will hold up to 50 labels. Open the top cover to gain access to the label release lever. Labels are inserted in the dispenser with the tab uppermost and the label side to be printed the direction of travel.

Using one finger, apply pressure to the label release lever thus allowing the labels to drop into contact with the feed mechanism, then release the lever. Close the top cover.

Hasler Approved Labels are supplied in boxes of 1000.

Please refer to "Ordering Supplies" for information on ordering Hasler approved supplies.

Tab

Printing

Surface

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Printing labels

5.2 Printing a Label

When feeding labels, first select the postage value required, press the label key the following screen will be observed:

To return to the Ready Mode screen with Label selection cancelled, press .

To print a single label press the button, a single label will be printed at the displayed value.

If you are required to print more than one label, use the numerical key pad to enter the number of labels to be processed (1 - 99). If an incorrect quantity is entered, press and re-enter the correct quantity.

To print labels press the button. The machine will print automatically the required number of labels

at the displayed value. If during the label printing process the following display is observed:

First replenish the label dispenser as detailed in "Filling the label hopper", then press to complete the label printing process. Take up the printed label, peel off the backing sheet and affix the label to the parcel or packet. The machine will return automatically to the Ready Mode screen with label selection cancelled.

PLEASE ENTER NO. OF LABELS

ESCAPE

$150.20

ACCOUNTS

ESCAPE

03/19 /02

CONT IN UE

$0.95

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43Printing with weigh platform

6. PRINTING WITH WEIGH PLATFORM

BENEFITS OF USING A WEIGH PLATFORM

Used in conjunction with your WJ 65/95/110, the weigh platform will weigh and calculate the correct rate and value for items up to 5 pounds. Setting of values for printing is automatic. When postal rates change, your machine may be updated by installing a Rate Card which can be obtained from Hasler. For information relating to the installation of new postal rates, please refer to "Memory cards".

6.1 Weigh Platform Preparation

Ensure that the weigh platform is plugged in to the correct port at the back of the machine (please refer to Controls and Features and that the platform surface is clear of any obstruction.

From Ready mode, press .

The WEIGH PLATFORM screen will now be observed:

Current RATE setting will be displayed. If NO WEIGH PLATFORM is displayed instead of the Weight and Postage Rate, check scale connection and start again.

If the weight indicated exceeds 0g press to Zero the weigh platform.

1RATE 1st Class/Priority

2 FO RMAT Le tter 3 SERVICE NONE

0.0 0z

WEI GH PL A TFORM

ACCEPT MODIFY

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Printing with weigh platform

HOW DO I CALCULATE THE CORRECT POSTAGE AND RATE?

To change the RATE setting press , the RATES screen will be observed:

A list of Postage Rates currently available will now be displayed. To return to the previous screen with Rate setting unchanged, press .

Using the and keys, or the appropriate number key, select required Rate option from list, (e.g. 8 Global Pr Large Envelope) press to confirm. The following typical screen will now be observed:

1 1st Class/Priority

2 Priority Flat 3 Ex p r e ss P O -Add r 4 Parcel Po st 5 Post Card

SELECT

RATES

ESCAPE

RATES

6BPM Flat 7 Int Air Letter 8 Global Pr La rge Env 9 Global Pr S mall Env 10 Globa l Pr by We igh

ESCAP E SELECT

1 RATE Global Pr Large Env

2 FORM AT Letter 3 SERVICE NONE

0.0 0z

WEIGH PLA T FO RM

MODIFYACCEPT

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45Printing with weigh platform

For some rates, you will be prompted to make further selections. Make your selection as required and return to the WEIGH

PLATFORM screen. Place item to be weighed on the platform, the weight and postage

will be displayed.

1 RATE Global Pr Large Env

2FORMAT Letter 3SERVICE NONE

0.8 0z $0.25

MODIFYACCEPT

WEIGH PLATFORM

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Printing with weigh platform

If you wish to accept the Postage displayed, press to return to Ready Mode with the postage value displayed.

YOU ARE NOW READY TO PRINT POSTAGE AT

THE CORRECT POSTAGE VALUE

If you wish to reject the Postage displayed, press , you will be returned to the RATES screen where you may revise your settings. To weigh further items repeat the procedure.

6.2 Tare Function

1. Press: .

2. Place an empty container on the platform.

3. Press: , zero weight will now be displayed.

4. Place the filled container on the platform. The weight now displayed will be that of the contents of the container.

5. To return to normal use, clear the scale platform and press the displayed weight will return to 0g.

6.3 Using differential weighing (optional)

- In USER MODE, press

;

- Select "WEIGHING MODE" by pressing 5 or and , and press

; the following screen is

displayed:

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47Printing with weigh platform

WEIGHING MODE

1 Standard

2 Differential

ESCAPE OK

- Select "Differential" by pressing 2 or and , and press

;

- Press

ESCAPE

- Press , the following screen is displayed:

DIFFERENTIAL WEIGHING

1 RATE 1 st Class/ Priority

2 DESTINATION Canada

3 DEPT PC ABSENT MODE 4 PRINT LABEL MODE No label

OK MODIFY

- Select RATE and DESTINATION like in Standard mode;

- Select DEPT if in PC CONNECTION MODE

- Select PRINT LABEL MODE and press modify (if necessary),

the following screen is displayed:

PRINT LA BEL MODE

1 No confirmation 2 A fter confir mation

3 No label

ESCAPE OK

- Select "No label" for example, and press

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Printing with weigh platform

The following screen is displayed:

DIFFERENTIAL WEIGHING

RATE 1C

REMOVE ONE ITEM DEST,

FORMAT Le

PC ABSENT MODE SERV. NONE

LABEL OFF

ESCAPE MODIFY

- Place a stack of items (if it is not yet done) on the weighing platform, remove one item and print it.

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49Envelope moistener

7. ENVELOPE MOISTENER

Your WJ 65/95/110 Postage Meter used in conjunction with a Moistener Unit will seal and print envelopes in a single operation. The moistener may be set to non-seal mode if sealing is not required enabling the unit to be used as a normal feed platform. If seal only is required, the postage meter mode may be set to SEAL ONLY (please refer to PRINTING OPTIONS). The Moistener Unit may be used with an Autofeed Unit or with the Hand Feed Platform.

7.1 Using the Envelope Moistener with Plain Platform

Set the Moistener ON/OFF control to (ON). Press the button, after a short pause the motor will start.

Each envelope must be fed into the moistener unit with the flap downwards and top edge against the platform mail guide. A two handed approach is preferable with particular attention being paid to keeping the envelope flat. A continuous sliding action is made until the envelope contacts the postage meter rollers. The envelope will be drawn through the postage meter and deposited into the receiving tray.

7.2 Using the Envelope Moistener with an Autofeed

Set the Moistener ON/OFF control to (ON). Load the Autofeed Platform as detailed in "Postage printing with autofeed".

Press the button, after a short pause the motor will start and sealed envelopes will be deposited into the receiving tray.

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Envelope moistener

7.3 Filling the reservoir

CAUTION

If sealing solution is spilt and enters the postage meter mechanism, DO NOT reconnect the machine to the power supply, DO NOT attempt to remove the machine covers, CONTACT HASLER SERVICE.

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51Printing options

8. PRINTING OPTIONS

8.1 What can I print?

Your WJ 65/95/110 is capable of operating in various modes:

IN NORMAL (POSTAGE) MODE

In Normal (Postage) mode, you can print postage, select a message from a number of pre-loaded messages (Slogans) or select one from two of your own design (when ordered from Hasler), in addition to a Slogan you can compose and print your own Text, you can also select from a number of Rate Dies. It is also possible to Advance Date your mail by up to seven days. When fitted with a Moistener it is also possible to moisten and seal envelopes.

PostagePostage

Postage

Meter Serial No.

Date

Y our Zip Code

(Updated if you move)

Up to 8 preloaded

messages

2 messages to

customer design

Security Bar Code

Y our Own

T ext Message

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Printing options

8.2 Print mode selection

From Ready Mode, press the

key, the MODE selection screen will be observed: Current Mode will be displayed.

In addition to the Normal (Postage) Mode, the following functions may be accessed directly from the MODE screen:

DATE ONLY : Prints the date instead of a postage

imprint.

SLOGAN ONLY : Prints a slogan instead of a postage

imprint.

SLOGAN & DATE : Prints a slogan and the date instead

of a postage imprint. . STAMP: - NO DATE : Prints an undated stamp. PASS THROUGH : Moistens and seals envelopes only.

Using the

and keys, or the appropriate number key, select required option from list, (e.g. DATE ONLY) press to confirm.

Or to return to Ready Mode with mode setting unchanged, press

MODE

1NORMAL

2DATE ONLY 3 SLOGAN ONLY 4 SLO GA N & DAT E 5 STAMP - NO DATE

OKESCAPE

DATE ONLY

03/19/02

ACCOUNTS

MODE IMPRINT

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53Printing options

8.3 Modifying the imprint

The IMPRINT menu is used to modify the setup of the imprint as follows: From Ready Mode, press the key the following screen will be observed:

SLOGAN : you may select one Slogan from seven pre-

loaded Slogans (plus two personalised Slogans).

RATE DIE : you may select one Rate Die from seven

pre-loaded Rate Dies.

DATE ADVANCE : the posting date can be advanced by up to

seven days.

8.3.1 Choosing a Slogan, Rate Die or Text

You can select a Slogan and/or Rate Die from a number of preloaded Slogans/Rate Dies.

Slogans, Rate Dies and Text messages may be combined within the same Imprint. (Provided the envelope or label is long enough to take the print).

The method of selection for Slogans, Rate Dies and Text is the same, therefore for the purpose of this example we will illustrate selecting a Slogan.

1 SLOGAN Air Mail 2 RATE DIE 1ST CLASS A CR 3 DATE ADVANCE 03/19/02

IMPRINT

ESCAPE OK

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Printing options

Using the and keys, or the appropriate number, make your selection from the list e.g. 1 SLOGAN and press to confirm, the SLOGAN screen will be observed.

If a slogan is already selected, that slogan will be highlighted:

Using the and keys, or the appropriate number, make your selection from the list, press to confirm.

If you wish to retain the current selection, press the key to return to the IMPRINT menu screen.

To return to Ready Mode screen press .

The Icon displayed in the top lefthand corner of the screen indicates that a slogan has been selected.

8.3.2 Date Advance (for Pre Dating Mail)

Your machine is fitted with its own calendar/clock, therefore current date setting is automatic. If you wish to prepare mail ahead of time it is possible to advance the posting date by up to seven days.

$150.20

ACCOUNTS

DEPT IMPRINTMODE

03/19/02

$0.00

SLOGAN

1OFF 2 Air Mail 3 First Class 4 Recycle 5 S. Gr etting s

OKESCAPE

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55Printing options

From the IMPRINT screen select DATE ADVANCE, the following screen will be observed:

Next, using the and keys, select from the list the date on which you wish to post your mail. Press to confirm and return to the IMPRINT screen. To return to Ready Mode with the Advanced Postage Date displayed, press .

YOU ARE NOW READY TO PROCESS YOUR

PRE DATED MAIL

On completion of your pre dated mail run, your meter MUST be reset to the current date. However, if the Timeout period is exceeded, your meter will go to Standby and the Date Advance setting be automatically cancelled.

$150.20

ACCOUNTS

03/22/02

DEPT MODE IMPRINT

$0.00

DATE ADVANCE

1 03/19/02 2 03/20/02 3 03/21/02 4 03/22/02 5 03/23/02

ESCAPE OK

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Maintaining print quality

9. MAINTAINING PRINT QUALITY

Under normal operating conditions, your WJ 65/95/110 postage meter will produce excellent quality prints. However, if lines are missing from the stamp or the machine has remained unused for several days it will be necessary to clean the Ink Cartridge.

9.1 Cleaning the Ink Cartridge

From Ready Mode, press the key, the MAIN MENU screen will now be observed:

Using the and keys, or the appropriate number key, move the cursor to CARTRIDGE and press to confirm. The CARTRIDGE menu will now be observed:

Select the CLEAN option from the list and press to start the cleaning cycle. On completion of the cleaning cycle the screen will revert to the CARTRIDGE menu. You may now make a test print.

CARTRIDGE

1TEST PRINT

2CLEAN

3REMOVE

ESCAPE OK

MAIN MENU

1REGISTERS

2 CARTRIDGE

3 SUPERVISOR 4 CLEAR MAIL P ATH 5 WEIGHING MODE Differential

OKESCAPE

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57Maintaining print quality

9.2 Making a Test Print

Select the TEST PRINT option from the CARTRIDGE menu and press to confirm.

The prompt to produce a Test Print will now be displayed.

To make a Test Print, insert a blank envelope or card and press

Inspect the Test Print to ensure that all lines are clear and present.

To set the alignment, enter the number that provides the straightest line (for the example above line 5) by pressing the appropriate numeric key on the keypad.

CARTRIDGE

1TEST PRINT

2CLEAN 3REMOVE

OKESCAPE

TEST PRINT

03/19/02

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Maintaining print quality

Press to confirm. If any lines are missing, repeat the cleaning and test print process upto three times, if this process fails to restore print quality, fit a new ink cartridge as detailed in "Replacing an ink cartridge". If the test print is satisfactory, press twice to return to Ready Mode.

Low Ink

Should the ink cartridge require replacing, the LOW INK display will be observed:

You have approximately 200 impressions available, after which the Ink Cartridge MUST be replaced (see below).

No Ink

When the NO INK display is observed, printing is disabled and the Ink Cartridge MUST be replaced before any printing operations can be resumed.

ESC O

ENT ER STRAIGHT EST LINE NO.

LOW INK $150.20

ACCOUNTS

03/19/02

DEPT MODE IMPRI NT

$0.95

NO INK $150.20

ACCOUNTS

DEPT MODE IMPRINT

03/19/02

$0.95

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59Maintaining print quality

9.3 Replacing an Ink Cartridge

From Ready Mode, press the key. Using the and

keys, or the appropriate number key, move the cursor to

CARTRIDGE and press to confirm. Select the REMOVE option from the CARTRIDGE menu:

Press to confirm. After a short time, the following screen will be observed:

Open the machine top cover.

Press on the front of the Ink Cartridge as shown in order to remove it.

CARTRIDGE

1TEST PRINT 2CLEAN

3REMOVE

OKESCAPE

CARTRIDGE

INSERT CARTRIDGE & PRESS OK

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Maintaining print quality

Carefully withdraw the used Ink Cartridge and discard. Remove the new Ink Cartridge from its packaging and carefully remove the tape seals.

Do NOT touch or remove the copper strip on Ink Cartridges.

Place the new cartridge into its holder, and lock it in position by carefully pushing down on the depressed circle on top of the cartridge with your index finger, then using your thumb to push the rear of the ink cartridge in the direction illustrated.

Close the machine top cover and press .

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61Maintaining print quality

After a short delay the prompt to make a Test Print will be observed:

Please refer to "Making a Test Print".

TEST PRINT

03/19/02

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Meter registers

10. METER REGISTERS

Your postage meter is equipped with a series of electronic registers to monitor postage printing transactions. A number of departments are available in which separate registers showing postage used and items printed are stored.

10.1 Selection

To select a Meter Register from Ready Mode, press the key, the following screen will be observed:

MAIN MENU

1REGISTERS

2 CARTRIDGE

3 SUPERVISOR 4 CLEAR MAIL PATH 5 WEIGHING MODE Differential

OKESCAPE

Using the and keys, or the appropriate number key, move the cursor to REGISTERS and press to confirm, the list of registers available to view will now be displayed:

REGISTERS

1 BATCH REGISTERS 2POSTAGE SET

3 M AI N RE G IS T E RS

OKESCAP E

Using the

and

keys, or the appropriate number key,

select a register option from the list then press

to confirm.

e.g. MAIN REGISTERS:

SUM M ARY RE P O RT

DESCENDING ASCENDING POST OFFICE ITEMS 540

$150.20

$749.70

PRINTESCAPE

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63Meter registers

10.2 Printing a Register

To print a register press , if the method of print is set to Internal, the following screen will be observed:

After a few seconds, your register data will be printed on a label and you will be returned to the DEPARTMENT REGISTERS screen. If during the register printing process the following display is observed:

First replenish the label dispenser as detailed in "Filling the label hopper", then press to complete the report printing process.

If after a short wait, you are returned to the register screen your method of print may be set to External Printer, please refer to Printing with External Printer below.

The method of print (Label or External Printer) is set in Supervisor Mode, please refer to "Reports".

Press to return to the REGISTERS screen. To return to Ready Mode, press twice.

REPORTS

1 03/19/02

REPORTS

1 03/19/02

ESCAPE CONTINUE

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Meter registers

10.3 Printing with External Printer

Before proceeding to print registers using an external printer ensure that the printer lead is connected to the Upper Accessory Port at the back of the machine, (please refer to Controls and Features) and that the printer power lead is connected to an adjacent power outlet.

Set the printer to ON and the status to ONLINE. From your selected registers screen press , after a short

period of time, you will be returned to the screen and the register data will have been printed.

If the registers screen does not re-appear after a few seconds and the printer does not print, re-check all printer connections and ensure that the printer status is set to ONLINE.

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65Adding postage

11. ADDING POSTAGE

Postage may be purchased from the Post Office, using the Hasler Tele Meter Setting® system. Connect one end of the telephone link cable to the Modem Socket ( ) at the rear of the machine and the other end to an adjacent telephone line outlet. The meter only requires connection to the telephone line outlet during the Add Postage or Clear Lockout transaction.

From Ready Mode, press . The ENTER AMOUNT screen will be observed.

Using the numeric key pad, enter the amount of postage you wish to purchase (whole dollars only) e.g. 100.

Press: , , and to confirm. You will now be asked to verify the amount before proceeding.

If amount incorrect, press and start again from the Enter Amount screen. If the amount displayed is correct, press to confirm.

OKESCAPE

ENTER AMOUNT

$0.00

ESCAPE OK

CONFIRM AMOUNT

$100.00

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Adding postage

On completion of the ADD POSTAGE transaction, the following screen will be observed:

11.1 Warning pending Credit’ Procedure Completing an Interrupted Add Postage Transaction

If an Add Postage transaction is accidentally interrupted before the transfer has been completed, the WARNING PENDING CREDIT screen will be observed when returning from Locked mode after the machine has been unplugged.

In this case, press to return to Ready Mode . Press the FUNDS key to automatically finish the incomplete transaction.

On completion of the Add Postage transaction, press to return to Ready Mode.

11.2 Clearing a PO lockout USPS regulations require that your meter must be set at

least once every three months. The meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed and postage printing is disabled.

ESCAPE OK

FUNDING DONE

$100.00

ESCAPE O

IMPRINTMODE

WARNING

PENDING CREDIT

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67Adding postage

To clear the lockout:

In this case, press to return to Ready Mode . Press the FUNDS key to automatically clear the PO Lockout. On completion of the Clear PO Lockout transaction, press to

return to Ready Mode.

The machine only requires connection to the telephone line outlet during the Add Postage and Clear Lock-Out transaction.

ESCAPE MODE IMPRI NT

WARNING

PO LO CKOUT P RESS F UNDS KEY

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Maintaining your account

12. MAINTAINING YOUR ACCOUNT

12.1 Account number

After you sign a rental agreement for your meter, you will be assigned a TMS® (Tele Meter Setting) Bank Account Number. An account confirmation Welcome Letter will be mailed to you indicating your TMS® Bank Account Number and your Mailer Agreement Number. These number should be kept in a safe place, yet be readily available, because they are used for all TMS® account maintenance transactions.

12.2 Account balance

You can use the Hasler Automated TMS® system to check your TMS® Bank Account status and other important TMS® information.. Simply call 1-800-248-8013 and use your touchtone phone to enter your TMS® Bank Account Number and your Mailer Agreement Number. Then select from the menu options.

You can also go online to (1) www.infonowonline.com or (2) www.haslerinc.com and select Postage Accounts (TMS). You will need to enterTMS® Bank Account Nnumber and your Mailer Agreement Number. Then select from the menu options.

With either system, you can then receive details regarding your Account Balance (includes the current balance, the available balance and any unpaid advances), You can also receive information on holiday schedules, meter operating guides, liscensing forms, payment addresses, and customized TMS Bank Account statements.

12.3 Statements

You can receive a daily, weekly,monthly, or quartly statement of all activity in your TMS® Bank Account. To be setup on Automatic

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69Maintaining your account

Statements you must make a request by fax (1-800-237-0692) or by calling (1-800-248-8013). The website address is www.infonowline.com. This statment includes deposits, remote meter settings, transaction fees and the ending account balance.

-If there is no account activity you will not receive a statement.

-You can request statements to be emailed or faxed automatically to your location.

12.4 Post Office regulations

United States Postal Service regulations require that your meter must be audited at regular intervals (currently set at 90 days). For your convenience an audit is automatically performed each time you add postage. If you do not add postage or perform an audit within a 90 day period, a “PO LOCKOUT” message is displayed on the meter and postage printing is disabled. To clear the lockout, simply press the key and a CLEAR LOCKOUT transaction will be processed via the modem connection. When the transaction is completed, postage printing is enabled for another 3 months. See Clear Lockout.

12.5 Postage now

Get the postage you need, when you need it, without having to call ahead of time. PostageNow, a service of the United States Postal Service, gives you the option to seamlessly fund your postage needs simply by setting your postage meter!

With PostageNow ™ TeleFunds™

Last-minute mailings are no longer a problem. Now, you can have immediate access to additional postage funds simply by setting your meter! Postage funds will auto-matically be debited from your

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Maintaining your account

specified corporate bank account, usually the next business day, but the postage is provided immediately by the USPS. No prefunding required.

Choosing seamless postage funds availability with PostageNow TeleFunds means you won’t have to maintain a minimum balance in your TMS Bank Account. And, with PostageNow TeleFunds, there’s never a transfer processing fee—ever.

To begin using PostageNow TeleFunds, simply fill out the ACH Customer Authorization and Agreement form, check the PostageNow TeleFunds option, and fax the form with a voided check to 1-800-237-0692. There is a one-time, $15 set-up fee for new accounts and a $10 pre-note (test of the corporate bank account).

With PostageNow OnDemand

If you prefer to have more control over your postage, you may choose instead to call ahead to debit a specified amount of postage funds from your corporate bank account with PostageNow OnDemand. The PostageNow OnDemand option can only be accessed during the operating hours of the TMS Center. There will be a $5 processing fee each time you call to debit funds. To begin using PostageNow OnDemand, simply fill out the ACH Customer Authorization and Agreement form, check the PostageNow OnDemand option, and fax the form with a voided check to 1-800-237-0692. There is a one-time, $15 set-up fee for new accounts and a $10 pre-note (test of the corporate bank account).

12.6 Standard TMS® Bank Accounts

Standard TMS® Bank Accounts are prefunded and require that money be in your TMS® Bank Account to add postage to your meter. After using the TMS® system to add money to your meter,

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71Maintaining your account

your account decreases by the amount of the postage added. Remember to deposit sufficient funds to cover your planned setting withdrawals.

Upon receipt of the check, your TMS® Bank Account will be credited with your deposit (allow 7 to 10 business days for the check to be received and posted).

Make your check out to United States Postal Service, and write your TMS® Bank Account on the check.

Always enclose your Coupon with your check. This will assure the fastest and most accurate bank processing. You will receive a package of coupons in the mail shortly after setting up your TMS®. Bank Account. Replacements are re-ordered automatically when you submit your 8th coupon with your check.

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12.7 Where To Mail Your Deposit: From The United States Postal Service

And Hasler , Inc. 1 All checks for postage should be made payable to: United

States Postal Service

** Your Five digit AMS-TMS Account # must appear on your

check.

** Be sure to include your coupon with the green stripe with your

check.

2 There are three lock box locations to send First Class Mail.

Please use the closest lock box for your location.

USPS-Hasler

P.O. Box 7247-0217 Philadelphia, PA 19170-0217

USPS-Hasler

P.O. Box 0527 Carol Stream, IL 60132-0527

USPS-Hasler

P.O. Box 894757 Los Angeles, CA 90189-4757

Please allow up to 7-10 days for the funds to post to your account.

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73Maintaining your account

3 Also, there is one location for overnight service delivery.

ENTIRE UNITED STATES

ATTN: Team One - TMS Citibank Lockbox # 0217 1615 Brett Rd New Castle, DE 19720

Please allow up to 48 hours after receipt for your funds to be available.

4 The Post Office will accept Wire Transfers:

Send Wire Transfers to:

Citibank , 111 Wall St., New York, NY 10043 ABA Routing # 021000089 USPS/Hasler Account # 4067-8617

Detail Payment Field: TMS Account # Include your TMS Acct # to ensure accurate credit for your transfer

Send ACH Transfers to:

Citibank, 111 Wall St., New York, NY 10043 ABA Routing # 021000089 USPS/Hasler Account # 4067-8617

Type:

CCD/CCD+ TMS Postage Account # in postions in 40 thru 47

5 If we can be of further assistance, please contact any TMS

Representative at 1-800-248-8013 or FAX 800-237-0692.

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Memory functions

13. MEMORY FUNCTIONS

Frequently used print combinations may be pre-programmed as a memory function, five preset memory slots are available for selection.

13.1 Saving a Memory Function

Setup your preferred print combination, then press about 5 seconds the key, the following screen will now be observed:

Select the Job Memory in which you wish to save your program. If you want to enter a name, press

EDIT

. You will then be

prompted to enter a name for your Job Memory

Use the , and keys to move the cursor to the character to be defined. The key is used to confirm selection and move the cursor to the next character.

To delete a character press . To enter a number in the Memory Name, use the numeric keypad.

To return to the previous screen with the Memory Name unchanged press .

To confirm your entry, press . This operation will overwrite the previous memory setting.

Press

SAVE

to confirm.

To return to Ready Mode press

ESCAPE

MEMORY SAVE

1M1

2M2 3M3 4M4 5M5

ESCAPE SAVEEDIT

ABCDEFGHIJKLMNOPQRSTUVWXYZ - #&£/+$.?

€

MEMORY NAM E

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75Memory functions

13.2 Recalling a Memory Function From Ready Mode, press (shortly) the key to display the

MEMORY RECALL screen; a list of memories will now be

observed:

Using the key or the appropriate numerical key, move the cursor to make your memory recall selection. To confirm your selection, press . To return to Ready Mode, press

ESCAPE

MEMORY RECALL

1M1

2M2 3M3 4M4 5M5

ESCAPE OK

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Supervisor settings

14. SUPERVISOR SETTINGS

14.1 Introduction

In Supervisor Mode, the supervisor can access all machine functions, except postage printing. Navigation procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys. By definition, the supervisor has free access to all the departments and as such he/she is not prompted by the machine to enter any code after the Supervisor Code has been entered.

For security purposes, only a supervisor or other responsible person should be permitted to make changes to these settings.

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14.2 ENTRY TO SUPERVISOR mode

To enter SUPERVISOR mode from the Standby screen:

Press the key. Or from the MENU key in USER Mode by selecting SUPERVISOR. The prompt to ENTER SUPERVISOR PIN will be observed:

Enter the Supervisor PIN. If an incorrect PIN is entered the machine will continue to prompt for

SUPERVISOR PIN Entry until the correct PIN is used. Having successfully entered Supervisor Mode, the SUPERVISOR

screen will be observed:

ESCAPE

ENTER SUPERVISOR PIN

- - - -

1 SECURITY & DEPT

2REGISTERS 3 LOAD FROM MEMORY CARD 4SETUP

ESCAPE OK

SUPERVISOR

SUPERVIS USER

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The following functions may be accessed directly from the

Supervisor Ready screen:

SECURITY & DEPT : allows the supervisor to

access the department setup andsecurity functions.

REGISTERS : provides access to

registers

LOAD FROM MEMORY CARD : enables supervisor to en-

ter data to the machine memory e.g. Advert Cards, Rate Cards (When postal rates change) and Town Cards(When you change location).

SETUP : allows access to machine

setup.

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79Supervisor settings

14.3 Departments control

In Non-Departmental Operating mode, all values are assigned to Department 0. In Departmental mode WJ 65 has 35 departments, while WJ 95 has 45 departments (option 1) or 100 (option 2), and WJ 110 has 50 departments (option 1) or 150 (option 2) available for assignment by the supervisor. From the SUPERVISOR menu, move the cursor to option 1 SECURITY & DEPT. Press to confirm. The following screen will now be observed:

The following functions may be accessed directly from the

Departments Control screen: STATUS : allows supervisor to enable

Departmental operation.

SET UP DEPT : allows supervisor to setup

Departments.

DEPARTMENT SELECTION : allows supervisor to select the

department.

LAST RESET ALL DEPT : allows supervisor to reset All

Registers to zero.

USER PIN : allows supervisor to set the 4

digit User PIN.

USER STATUS : allows supervisor to set the

User Status.

When in Departmental Operating Mode access to NonDepartmental Operating Mode (Department 0) is disabled.

1 STATUS DISABLED

2 S ET UP DEP T 3 DEPARTMENT SELECTION PICK UP FROM LIST 4 LAST RESET ALL DEPT 00/00/00 5 USER PIN 0000

ESCAPE OK

SECURITY & DEPT

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14.3.1 Changing the User PIN

Using the and keys, or the appropriate number key, move the cursor to 2 USER PIN and press to confirm, the following screen will be observed:

To return to the previous screen with the User PIN unchanged, press

To change the User PIN, enter the new 4 digit value, then press

to confirm.

To return to the SUPERVISOR screen press .

SETTING THE USER STATUS

Using the and keys, or the appropriate number key, move the cursor to 3 USER STATUS and press to confirm, the following screen will be observed:

To return to the previous screen with the User Status unchanged, press . Using the and keys, or the appropriate number key, make your selection and press to confirm. To return to the SUPERVISOR screen, press . "LOCKED" will appear if you enter more than 8 bad codes. To unlock, select "OPEN" and press .

ESCAPE

USER PIN

- - - -

1CLOSED

2OPEN

3LOCKED

USER STATUS

ESCAP E

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14.3.2 To Assign a Department

From the SECURITY & DEPT menu, move the cursor to STATUS. Press to confirm.

The following screen will be observed:

Using the and keys, or the appropriate number key, move the cursor to ENABLED and press to confirm, you will be returned to the SECURITY & DEPT screen with the status changed to ENABLED.

Using the and keys, or the appropriate number key, move the cursor to SET UP DEPT and press to confirm.

The following screen will be observed:

STATUS

1DISABLED

2 ENABLED

ESCAPE OK

1 STATUS ENABLED

2 SETUP DEPT 3 DEPARTMENT SELECTION PICK UP FROM LIST 4 LAST RESET ALL DEPT 00/00/00 5 USER PIN 0000

OKES CAPE

SECURITY & DEPT

1DEPT 1 C

SET UP DEPT

ESCAP E

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Supervisor settings

Again using the and keys, or the appropriate number key, move the cursor to the Number you wish to set and press to confirm, the DEPARTMENT SETTINGS screen for the selected department will be observed:

To set a Department Name, move the cursor to DEPT NAME and press to confirm, the following screen will be observed:

ABCDEFGH I JKLMNOPQRST UV

WXY

Z -

#&/+$ '.?

DEPT NAME

Use the , and keys to move the cursor to the character to be defined. The key is used to confirm the selection and move the cursor

to the next character. To delete a character press . To enter numbers in the text use the numeric keypad, you do not

need to press the key to confirm selection when entering numbers. A department name is limited to 16 characters including spaces. To return to the previous screen with the Department Name

unchanged press until the screen changes to the previous one. To confirm your entry press .

To Change a Department Name, select DEPT NAME as described above.

1 DEPT NAME NONE

2 DEPT CODE 1 3 DEPT PIN 0000 4 STATUS CLOSED 5 LAST RESET 00/00/00

DEPT SETTINGS

OKESCAPE

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83Supervisor settings

Using the key, delete characters of the old Department Name. Press as many times as required to erase the Department

Name completely, then enter the new name as previously detailed. To set a Department Code, move the cursor to DEPT CODE

and press to confirm, the following screen will be observed:

Using the numerical keypad enter/change the account number, press to confirm.

To return to the previous screen with account number unchanged press .

To set a Department PIN, move the cursor to DEPT PIN and press to confirm, the following screen will be observed:

To change the Department PIN, enter the new value, then press

to confirm.

To return to the previous screen with the Department PIN unchanged, press .

ESCAPE OK

DEPT PIN

- - - -

ESCAPE OK

DEPT CODE

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To Change the Department Status, move the cursor to STATUS and press to confirm, the following screen will be observed:

Using the and keys, or the appropriate number key, move the cursor to OPEN and press to confirm.

To Reset the Department Registers, move the cursor to LAST RESET and press to confirm, the following screen will be

observed:

To return to the previous screen with data unchanged, press . To reset current Department Data to zero, press to confirm,

the following screen will now be observed with the current date displayed as LAST RESET:

Your Department is assigned and ready for use. To return to the SUPERVISOR screen press .

STATUS

1CLOSED

2OPEN 3LOCKED

ESCAPE OK

ESCAPE CONTINUE

DEPT DATA WILL BE ERASED

1 DEPT NAME NONE

2 DEPT CODE 1 3 DEPT PIN 0000 4 STATUS OPEN 5 LAST RESET 03/03/02

DEPT SETTINGS

OKES CAPE

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85Supervisor settings

14.4 WJ 65/95/110 machine setup menu

The SETUP menu provides access to the following supervisor functions :

1. High Value

A High Value Warning will be displayed in User Mode when a value exceeding or equal to the High Value threshold is selected, this value may be changed (Default High Value set to $1.00)

2. Low Credit

The Low Credit Warning will be displayed in User Mode when the credit level falls below or equal to the Low Credit threshold, this value may be changed (Default Low Credit value set to $50.00)

3. Time

The machine clock is set to local time, the year cannot be changed, however to facilitate Summer/Winter time may be changed.

4. Sleep Mode

If the machine is left for a period of time it will automatically return to Sleep Mode. The time out period may be changed (Default Sleep Mode time out set to 5 minutes)

5. Motor Timeout

Controls the length of time the motors run after processing the last item of mail; for instance inserter timeout is set for a few minutes.

6. Key Beep

May be set to sound when a key is pressed, this setting may be changed (Default set to ON)

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Supervisor settings

7. Default Stamp Value

Enables the supervisor to define a default postage value (Default Stamp Value set to $0.00).

8. Telephone Settings

The telephone numbers of the Hasler Tele Meter Setting® Resetting system and Helpdesk are stored in the mailing machine.

9. Registration

Enables Change Address, Audit and Withdrawal transactions.

10. Language

Details Language setting (Factory set to American English).

11. Report On

Enables the supervisor to determine report printing mode e.g. internal label printer, remote printer or PC (Factory set to internal label printer).

12. PC Connection (not yet available)

13. Lock Keyboard

14. WP Feature

Allows the supervisor to activate WP 10 lb. (and higher), to select the appropriate geographic code and (optional) to activate the differential weighing.

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87Supervisor settings

SETUP

1 HIGH V ALUE $10.00

2 LOW CREDIT $50.00

3 TIME 09.50 4 SLEEP MODE 5 5 MOTOR TIMEOUT LONG

ESCAPE OK

MACHINE SETUP

From the SUPERVISOR menu, move the cursor to the SETUP option. Press to confirm. The following screen will now be observed:

High Value

From the SETUP screen select HIGH VALUE and press to confirm, the following screen will be observed:

To return to the SETUP menu with the original value unchanged, press . To change the High Value, enter the new value (with no point or comma, e.g. 100 corresponds to $1.00), then press to confirm. To return to the Supervisor Ready screen, press twice.

Low Credit

From the SETUP screen select LOW CREDIT and press to confirm, the following screen will be observed:

ESCAPE OK

HIGH VALUE

$ 0.00

ESCAPE OK

PE MODE VEILLE

LOW CREDIT

$ 0.00

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Supervisor settings

To return to the previous screen with the original value unchanged, press . To change the Low Credit Threshold, enter the new value (with no point or comma, e.g. 5000 corresponds to $50.00), then press

to confirm.

To return to the Supervisor Ready screen press twice.

Time

From the SETUP screen select TIME and press to confirm, the following screen will be observed:

To return to the previous screen with the Time Setting unchanged, press . To change the Time Setting, enter the new value, (with no point or comma, e.g.:1345 corresponds to 1.45 pm, maximum variance + 3hours), then press to confirm. To return to the Supervisor Ready screen press twice.

Sleep Mode

From the SETUP screen select Sleep Mode and press to confirm, the following screen will be observed:

To return to the previous screen with the original value unchanged, press .

ESCAPE OK

TIME

- - : - -

ESCAPE OK

SLEEP MODE

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89Supervisor settings

To change the Sleep Mode time period, enter the new value (with no point or comma, e.g. 5 corresponds to 5 minutes), then press

to confirm.

To return to the Supervisor Ready screen press twice.

Key Beep

From the SETUP screen select KEY BEEP and press to confirm, the following screen will be observed:

To return to the previous screen with the Setting unchanged, press

Use the and keys to change the setting, then press

to confirm.

To return to the Supervisor Ready screen press twice.

Default Stamp Value

From the SETUP screen select DEFAULT STAMP VALUE and press to confirm, the following screen will be observed:

To return to the SETUP menu with the original value unchanged, press . To change the DEFAULT STAMP VALUE, enter the new value (with no point or comma, e.g. 1000 corresponds to $1.000), then press to confirm. To return to the Supervisor Ready screen press twice.

KEY BEEP

1ON

2OFF

ESCAPE OK

DEFAULT ST AM P V ALUE

$0.00

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Supervisor settings

Registration

From the SETUP screen select REGISTRATION and press

to confirm, the following screen will be observed:

Change Address

If you have changed your address, call the Hasler Customer Care at 1-800-446-6027. A customer service representative will take your information and guide you through the update procedure.

Audit

USPS regulations require that your meter must be set at least once every three months and the meter has an internal timer that tracks your reset activity. If you wish to avoid a PO LOCKOUT, you can perform an AUDIT transaction any time prior to the timer expiration. When the Audit transaction is completed, postage printing is enabled for another 3 months.

Withdraw

The Withdraw procedure is only required if you are cancelling your meter contract or if there is a technical problem with your meter. Call the Hasler Helpdesk at 1-800-243-6275 and a customer service representative will take your information and guide you through the withdraw procedure. Your meter should always be

withdrawn before returning it to Hasler.

1 CHANGE ADDRESS

2 AUDIT 3 WITHDRAW

REGISTRATION

ESCAPE

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91Supervisor settings

Telephone Settings

The telephone number of the Hasler Tele Meter Setting® re-setting center is stored in the mailing machine. This is used when you want to purchase postage. Modification of the telephone number is permitted only by the supervisor. Such a setting may be necessary in case of modification of your telephone network (for example a new prefix for an external line), or if you are advised that the Hasler Tele Meter Setting® number has changed.

Telephone Number Change

From the SETUP screen select TELEPHONE SETTINGS and press to confirm, the following screen will be observed:

If you are advised of a telephone number change, move the cursor to the number to be changed (e.g. 1 POSTAGE REFILL NUMBER) and press to confirm, the following screen will now be observed:

To return to the SETUP menu with the telephone number unchanged, press . Or enter the new number using the numeric key pad, then press

to confirm.

OKESCAPE

POSTAGE REFILLNO.

NONE

TELEPHONE SETTINGS

1 POSTAGE REFILL NO. NONE

2 HELP DES K NO. NONE 3 REM OT E NO . NONE 4PREFIX NONE 5 PAUSE 0

OKESCAPE

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Supervisor settings

Changes to Prefix, Pause, Dialing method, Tone Detect and Dial Delay Settings

PREFIX If your outside line is routed through a switchboard, telephone numbers must be prefixed by the appropriate outside line digit (for most systems this is a 9 or a 0).

PAUSE With some telephone networks it may be necessary to enter a pause between the outside line digit and the telephone number.

DIALING METHOD You can choose the type of dialing.

TONE DETECT You may wish to wait for a dial tone to be

detected before dialling out.

DIAL DELAY You may wish to enter a delay between dialing attempts (in seconds).

Using the and keys, or the appropriate number key, move the cursor to make a selection and press to confirm, the following typical screen will be observed:

Using the numerical key pad enter your prefix and press to confirm. Or, to return to the TELEPHONE SETTINGS screen with the prefix unchanged press .

ESCAPE OK

PREFIX

NONE

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93Supervisor settings

14.5 Memory Cards

The following memory cards are currently available from Hasler:

Slogan Cards (one message per card) Rate Card (when postal rates change)

14.5.1 How To Load Data Using a Memory Card

The following example illustrates the loading of a slogan/message, (remember only 2 slogans/messages can be stored in the machine at any one time in addition to the 7 preloaded slogans).

1. From the SUPERVISOR screen select LOAD FROM MEMORY CARD and press to confirm, the following screen will be observed:

Insert the memory card face uppermost into the card reader, on the right hand side of the machine as illustrated:

2. Press to confirm. The prompt to load the Memory Card

Message/Slogan will now be observed:

To return to the previous screen press

ESCAPE OK

INSERT CARD

LOAD FROM M EMORY CARD

1 SLOGAN 1

ESCAPE OK

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Supervisor settings

3. Press to initiate the downloading operation: On completion of the downloading process the following screen will be observed:

14.5.2 How To Replace Data Using a Memory Card

Repeat operations 1 and 2 then: Press to confirm. The following display will now be observed:

If you do not wish to replace a file, press twice to return to the Supervisor Ready screen. If you wish to replace a file, use the and keys, or the appropriate number key to move the cursor to the message/ slogan to be replaced. Now press to initiate the downloading operation. On completion of the downloading process, the following screen will be observed:

To return to the Supervisor Ready screen press twice.

ESCAPE

LOADING FROM M EMORY CARD

LOADING COM PL ETE

ESCAPE

LOADING FROM MEMORY CARD

LOADING COMPLETE

REPLACE FILE

1 SLOGAN 1 2 SLOGAN 2

ESCAPE OK

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95Reports

15. REPORTS

Supervisor Reports can be printed using the mailing machine's self adhesive label printer or by connection to an approved external printer. Your WJ 65/95/110 has been factory set for internal (LABEL) printing, to select external (PRINTER) printing, see below.

15.1 Typical Reports

DEPARTMENT REGISTERS DEP NAME TOTAL ITEMS MARKETING $235.67 759 R & D $27.12 69 ACCOUNTS $8.52 18 SALES $107.52 512

15.2 Printing a Report Starting from the SUPERVISOR menu, move the cursor to the

REGISTERS option.

Press to confirm. The following screen will now be observed:

REGISTERS

1 SETUP 2 MAIN REGISTERS 3 EVENTS 4 WEI GH ING PLATFOR M REPORT 5 DEPARTMENT REGISTERS

ESCAPE OK

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Reports

Using the and keys, or the appropriate number key, select a register option from the list and press to confirm. e.g. 5 DEPARTMENT REGISTERS:

To print a register press , if the method of print is set to LABELS (Internal), the prompt to FEED LABEL will be observed:

Press .

When report printing is initiated, the screen will display a label icon with a block/label number alongside. This number decrements as report printing progresses, (nine department label blocks for WJ65, twelve for WJ95), plus one label containing the user report).

On completion of printing, the DEPARTMENT REGISTERS. screen will be observed.

If the method of print is set to EXTERNAL PRINTER, please refer Printing with External Printer below.

To change the method of print please refer to Setting the Print Destination below.

REPORTS

1 0 03/19/02

DEPAR T MENT RE GIS TE RS

DEPT NAME DEPT NO

DEPT 1

00/00/00

0.000 0

POSTAGE

ITEMS

ESCAPE PRINT

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97Reports

Press to return to the REGISTERS screen. To return to SUPERVISOR screen press twice.

15.3 Setting the Report Destination

From the SETUP screen select REPORT ON and press to confirm, the following screen will be observed:

Using the and keys, or the appropriate number key, move the cursor to make a selection and press to confirm. Or, to return to the SETUP screen with the print destination unchanged press .

15.4 Printing with External Printer

Before proceeding to print registers using an external printer ensure that the printer lead is connected to the Upper Accessory Port at the back of the machine, (please refer to "Controls and Features") and that the printer power lead is connected to an adjacent power outlet. Set the printer to ON and the status to ONLINE. From your selected registers screen, press , the WAIT screen will now be observed:

After a short period of time, the screen will return to DEPARTMENT

REGISTERS and the registers will have been printed.

REPORT ON

1 LABEL

2 EXTERNAL P RINT ER

ESCAPE OK

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Reports

There is no external printer feedback to your mailing machine, therefore If the department registers screen does not re-appear after a few seconds and the printer does not print, re-check all printer connections and ensure that the printer status is set to ONLINE.

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99Trouble shooting

16. TROUBLE SHOOTING

PROBLEM SOLUTION

WJ 65/95/110 will not start: Is the WJ 65/95/110 connected to the

power supply? Is the main power outlet switch set to ON? Is the machine Top Cover properly closed? Check plug fuse (5A).

Check machine fuse (1.6A). The printer does not Is the printer switched to ON? operate: Is the printer connected to the power

supply?

Is the main power outlet switch set to

ON?

Check plug fuse.

Have you selected the correct print

mode? (please see "Setting the re-

port destination"). The Autofeed does not Check the connection to the WJ 65/ operate 95/110 (please see "Machine

connections"). The machine does not Check that you have made the corprint: rect Print Mode Selection (please

see "Printing options").

Did you remove the protective tape

from the Ink Cartridge before fitting?

(please see "Replacing an ink

cartridge"). Poor print quality: Clean the Inker (please see "Cleaning

the ink cartdridge"). Envelopes not fed Autofeed incorrectly loaded (please properly or fed double: s ee "Postage printing with autofeed").

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Trouble shooting

PROBLEM SOLUTION

Labels do not feed Avoid leaving the labels in the properly: machine for too long.

Avoid overloading the dispenser

(50 max). The scale does not Check the scale connection communicate (please see "Machine connections"). with the machine: