Hasler WJ 65, WJ 110, WJ 95 User Manual

IJ40-0012-1
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1 1/24/2006
1
WARNING!
Do not under any circumstances attempt to remove the machine covers or attempt to repair the WJ 65/95/110. There are no operator serviceable parts thereunder. The WJ 65/95/110 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times. Any removal of covers or dis-assembly of the product will result in the license being revoked and may result in the Post Office requesting Hasler to remove the product from use. The ink cartridge system used within the WJ 65/95/110 contains Post Office approved ink. This cartridge should not be tampered with in any way or the use of non approved inks be undertaken. This will breach any Post Office licence agreement on the product and may result in the Post Office requesting Hasler to remove the product from use.
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commer­cial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interference to radio com­munications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
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MODEM APPROVAL REQUIREMENTS
This equipment contains a modem which has been approved for connection to analog public switched telephone networks . However, due to differences between individual telephone networks provided in different areas, the approval does not, of itself, give an unconditional assurance of successful operation on every network termination point. In the event of problems, you should contact your equipment supplier in the first instance.
INSTALLATION
The power plug on this equipment is intended to serve as the device for isolation of the electrical supply. The equipment should be installed in close proximity to an easily accessible grounded power supply and analog telephone socket.
WARNING: FOR SAFETY THIS EQUIPMENT MUST BE GROUNDED
The WJ 65, WJ 95 and WJ 110 Mailing Machines have been designed to meet the safety requirements of UL1950. The peripheral interfaces meet the SELV requirements of that standard, therefore in order to maintain the level of safety provided by the WJ 65, WJ 95 and WJ 110, the interface of any equipment connected to the WJ 65, WJ 95 and WJ 110 interfaces must also meet the SELV requirements of UL1950.
Caution, to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
No part of this document may be reproduced or transmitted in any form or by means, electronic or mechanical, for any purpose without the express written permission of Hasler Inc.
Copyright© Hasler 2004
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WELCOME
Congratulations on choosing the Hasler WJ 65/95/110 mailing system. The WJ 65/95/110 is the result of the expertise and innovative capabilities of the worldwide Hasler group and, using ink jet technology, it will integrate into your working environment to enhance your mail processing operation.
The WJ 65/95/110 has many capabilities that will be important to your business: As well as being productive (up to 6600 items per hour), the WJ 65/95/110 is designed to be a user friendly machine that can fit into any working environment with its innovative and attractive design, simple user settings and very low noise level. The high volume capacity and sealed inker makes it easy and safe to handle, and the user interface is particularly clear with a graphic interface and 5 memories to store favourite jobs.
The WJ 65/95/110 is adaptable and as such can handle many different types of mail up to 3/8" thick. The optional feeder can be used to process, in a continuous cycle, items of sizes ranging from DL to C4 and up to 1/4" thickness. For thicker mail items or packages, adhesive labels can be automatically dispensed.
The WJ 65/95/110 is connectable. It can exchange data with Hasler scales and printers in order to provide optimal mail processing and reporting.
Finally, the WJ 65/95/110 is a unique communication tool for your company. Its high quality printing combined with its integrated library of message/adverts, mini dies and free format text will afford you extra tools to enhance your company’s image and the impact of your mail.
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CONTENTS
1. INSTALLATION.......................................................................9
1.1 Introduction............................................................... 9
1.2 Fitting the Moistener Unit Wick ............................... 10
1.3 Attach the Moistener Unit/Platform Infill to the Plain
Platform.................................................................. 10
1.4 Attach the Moistener/Platform Infill to the Autofeed .. 11
1.5 Attach the WJ 65/95/1 10 to the Hand Feed Platform or
Autofeed ................................................................ 11
1.6 Weigh Platform....................................................... 12
1.7 Fill the Label Dispenser..........................................14
1.8 Machine Connections ............................................. 15
1.9 Machine Connections (continued) ........................... 16
1.10 Position Receiving Tray..........................................17
1.11 Filling the Moistener Unit Reservoir......................... 17
1.12 Entering activation codes ....................................... 18
2. CONTROLS AND FEATURES............................................. 24
2.1 Introduction............................................................. 24
2.2 Machine ................................................................. 25
2.2.1 Display Panel................................................. 27
2.2.2 Function Keys ................................................ 28
3. PRINTING POSTAGE ..........................................................29
3.1 Introduction............................................................. 29
3.2 Getting started........................................................ 30
3.2.1 Log On (Pin Entry Mode)................................ 30
3.2.2 Departmental Operation................................. 31
3.2.3 How T o Select a Postage Value ..................... 32
3.2.4 High V alue Selection...................................... 33
3.2.5 Printing an Envelope ...................................... 35
3.2.6 T o Change a Department............................... 35
4. POSTAGE CLEARING WITH AUTOFEED .......................... 37
4.1 Envelope feeding ................................................... 37
4.2 Envelope misfeed................................................... 39
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5. PRINTING LABELS ............................................................. 41
5.1 Filling the Label Dispenser ..................................... 41
5.2 Printing a Label ...................................................... 42
6. PRINTING WITH WEIGH PLATFORM ................................ 43
6.1 Weigh Platform Preparation ................................... 43
6.2 T are Function.......................................................... 46
6.3 Using differential weighing (optional) ...................... 46
7. ENVELOPE MOISTENER ...................................................49
7.1 Using the Envelope Moistener with Plain Platform... 49
7.2 Using the Envelope Moistener with an Autofeed...... 4 9
7.3 Filling the reservoir .................................................50
8. PRINTING OPTIONS ...........................................................51
8.1 What can I print?..................................................... 51
8.2 Print mode selection............................................... 52
8.3 Modifying the imprint .............................................. 53
8.3.1 Choosing a Slogan, Rate Die or Text.............. 53
8.3.2 Date Advance (for Pre Dating Mail) ................ 54
9. MAINTAINING PRINT QUALITY .......................................... 56
9.1 Cleaning the Ink Cartridge ...................................... 56
9.2 Making a T est Print................................................. 57
9.3 Replacing an Ink Cartridge ..................................... 59
10. METER REGISTERS ...........................................................62
10.1 Selection ................................................................ 62
10.2 Printing a Register.................................................. 63
10.3 Printing with External Printer ...................................64
11. ADDING POSTAGE .............................................................. 65
1 1.1 Warning pending Credit’ Procedure....................... 66
1 1.2 Clearing a PO lockout ............................................ 66
12. MAINTAINING YOUR ACCOUNT.......................................68
12.1 Account number ..................................................... 68
12.2 Account balance..................................................... 68
12.3 Statements ............................................................. 68
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12.4 Post Office regulations ........................................... 69
12.5 Postage now ..........................................................69
12.6 St andard TMS® Bank Accounts ............................. 70
12.7 Where T o Mail Y our Deposit:................................... 72
13. MEMORY FUNCTIONS .......................................................74
13.1 Saving a Memory Function ..................................... 74
13.2 Recalling a Memory Function.................................. 75
14. SUPERVISOR SETTINGS ...................................................76
14.1 Introduction............................................................. 76
14.2 Entry to SUPERVISOR mode ................................. 77
14.3 Departments control ...............................................79
14.3.1 Changing the User PIN................................... 80
14.3.2 To Assign a Department................................. 81
14.4 WJ 65/95/110 machine setup menu........................ 85
14.5 Memory Cards ....................................................... 93
14.5.1 How T o Load Data Using a Memory Card ......93
14.5.2 How To Replace Data Using a Memory Card . 94
15. REPORTS ............................................................................95
15.1 Typical Reports.......................................................95
15.2 Printing a Report .................................................... 95
15.3 Setting the Report Destination ................................ 97
15.4 Printing with External Printer ...................................97
16. TROUBLE SHOOTING .......................................................99
17. QUICK REFERENCE GUIDE ............................................101
18. INTERNATIONAL LETTER POST COUNTRY CODE
CHART ................................................................................ 102
19. CONTACT INFORMATION ................................................104
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Special icons
Signals an essential piece of information that cannot be missed.
Signals an important issue.
Indicates an interesting idea or trick
Illustration through an example
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9Installation
1. INSTALLATION
1.1 Introduction
Your WJ 65/95/110 should be installed on a flat horizontal surface adjacent to easily accessible power and telephone line outlets.
Allow sufficient free space as follows:
- above the machine to enable opening of the covers.
- at the rear of the machine for cooling. The power plug on this equipment is intended to serve as the
device for isolation of the mains supply, where possible it is advisable to connect to a switched power outlet.
Please do not connect your WJ 65/95/110 Mailing machine to the power outlet until you have attached the accessories.
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Installation
1.2 Fitting the Moistener Unit Wick
First remove the moistening wick from its packaging. Before fitting ensure that the wick is thoroughly wetted. Raise the brush, then take the wetted wick and feed into the water trough as shown. Lower the brush into place.
1.3 Attach the Moistener Unit/Platform Infill to the Plain Platform
When attaching the Moistener Unit/ Platform Infill to the Plain Platform, ensure that the Tabs and Slots interlock as illustrated.
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11Installation
1.4 Attach the Moistener/Platform Infill to the Autofeed
If an Autofeed is to be fitted, first attach the Moistener Unit/Platform Infill to the Autofeed ensuring that the slots on the Autofeed fit tightly over the tabs on the Moistener Unit/Infill Platform as illustrated.
1.5 Attach the WJ 65/95/110 to the Hand Feed Platform or Autofeed
Lower the WJ 65/95/110 into position so that the slots fit over the tabs as illustrated.
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Installation
1.6 Weigh Platform
Three weigh platform ranges may be connected to the mailing machine. The model number is located at the rear of the scale for identification.
Attach the WP 5 and WP 10/20 Weigh Platform & Sup­port (Option)
Sufficient cable has been provided with your weigh platform to enable the unit to be placed on the desk adjacent to the postage meter if this is preferred. Position the weigh platform on its support. Excess cable can be loosely coiled under the support. Position the Support Platform so that the pins on the underside fit into the locating points on the rear casing of the WJ 65/95/110.
WP 5
WP 10/20
(optional support)
WP 30/70
(external display
optional for this
range)
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13Installation
WP 30/70
WP 10/20
WP 10/20 and WP 30/70 type weigh platform installa­tion procedure
Take the weigh platform out of the packaging and remove the screw which is underneath the weigh platform.
Keep this screw: it must be used when moving the weigh platform.
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Installation
1.7 Fill the Label Dispenser
Tab
Printing Surface
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15Installation
1.8 Machine Connections
Weigh Platform/Scale Connection (Option)
Autofeed Connection (Option)
Unplug the power lead from the base for the following operations.
Connect the weigh platform to the connector marked "COM 2" at the back of the mailing ma­chine.
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Installation
1.9 Machine Connections (continued)
Telephone Connection
Power Cord Connection
Caution, to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
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17Installation
1.10 Position Receiving Tray
1.11 Filling the Moistener Unit Reservoir
For safety, always disconnect the postage meter from the power supply when filling the moistener reservoir, keep the postage meter top cover closed and take care not to spill sealing solution onto the machine. Open the reservoir compartment and fill with sealing solution.
Close the reservoir compartment.
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Installation
1.12 Entering activation codes
A licence like the one below is in the packaging:
It contains the activation codes necessary for the following steps.
Stick the label with the "AN1" (and "AN2" code if applicable) activation codes at the back of the WP model and below. Keep your codes in an easy to access document. They will be useful in case of further upgrade of your system. The self-adhesive label is at the bottom of the document which is delivered with the WP (inserted in the pouch outside of the box).
Stick the label here
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19Installation
Process:
- Remove any items on the WP, then reconnect the power lead at the back of the mailing machine.
- From the Hasler USER/SUPERVISOR screen, go to the User mode as shown in the following screen:
75.55 USER
15/01/2002
IMPRINTMODE
0.00
- Then press on . Check that the number displayed matches with the "WP serial number" which is printed on the label:
OK
NO ACTI VATION CODE FO R
410411 001211
!
- Then press OK to escape.
- Press then select the SUPERVISOR mode by selecting
SUPERVIS
(left side on the display).
The message ENTER SUPERVISOR PIN will appear:
ESC
ENTER SUPERVISOR PIN
- - - -
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Installation
- Enter the supervisor PIN code but
DO NOT validate the code with
OK
- With the key , select the line "SETUP" and confirm using OK:
SUPERVISOR
1 SECURITY & DEPT 2REGISTERS 3 LOAD F RO M MEM O RY CAR D
4SETUP
O
K
ESC
- With the key , select the line "WP FEATURE" and confirm using OK:
SETUP
6POC 7 LANGUAGE American 8 REPORT ON LABEL 9 PC CONNECTI O N
W P FEAT URE
OKESC
10
- Select the line "ACTIVATION CODE" and confirm using OK:
W P FEAT URE
1 ACTIVATI O N CODE
2 GEODESIC COD E 00345
OKESC
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21Installation
- Enter the 1st activation code "AN1" (10 digits) which is on the
document delivered with the WP (inserted in the pouch outside of the box), then confirm using
OK
:
ESC OK
ACTIVATION CODE
12345678 90
- Validate the message “WEIGHT CAP ACTIVATED FOR 1234567890" by pressing the key OK.
- If the machine is capable of Differential Weighing (DW), repeat the previous operation in order to enter the 2nd activation code "AN2" (10 digits) which is on the same document as the "AN1" code.
The screens for entering the AN2 code are the same as the AN1 code.
- Select now the choice GEODESIC CODE and validate by OK;
- Locate your town on a map, read the latitude and the altitude, and find the geodesic code in the table two pages farther.
Washington's latitude is between 39° and the 40°, and the altitude is under 650 ft, so the code is 10528.
- Press , remove any item that might be on the WP then unplug and re-plug the power lead to the base in order to initialise the
system. Refer to the IJ40/50 User guide for more details on WP use.
The WP is now ready for use.
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Installation
Washington
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23Installation
10177 10177 10153 10160 10146 10153
10511 10528 10498 10504 10481 10498
10733 10740 10726 10733 10719 10726
10849 10832 10825 10818 10801 10795 10788 10764 10757 10740 10726 10719 10702 10689 10672 10665 10641 10634 10610 10603 10580 10573 10559 10542 10528 10511 10498 10481 10467 10450 10436 10429 10405 10399 10375 10368 10351 10337 10320 10306 10290 10283 10276 10252 10245 10238 10221 10214 10207 10191
10771
10535
10207
10764 10771 10788 10795 10801 10818 10825 10832 10757 10764 10771 10788 10795 10801 10818 10825 10740 10757 10764 10771 10788 10795 10801 10818
10757 10764 10771 10788 10795 10801 10740 10757 10764 10771 10788 10795
10733 10740 10757 10764 10771 10788 10702 10719 10726 10733 10740 10757 10764 10696 10702 10719 10726 10726 10733 10740 10757 10672 10689 10696 10702 10719 10726 10733 10740 10665 10672 10689 10696 10702 10719 10726 10733 10658 10665 10672 10689 10696 10702 10719 10726 10634 10641 10658 10665 10672 10689 10696 10702 10627 10634 10641 10658 10665 10672 10689 10696 10610 10627 10634 10641 10658 10665 10665 10672 10597 10603 10610 10627 10634 10641 10658 10665 10580 10597 10603 10610 10627 10634 10641 10658 10566 10573 10580 10597 10603 10610 10627 10634 10559 10566 10573 10580 10597 10603 10610 10627 10542 10542 10559 10566 10573 10580 10597 10603
10528
10535 10542 10559 10566 10573 10580 10597
10528 10535 10542 10559 10566 10573
10511 10528 10535 10542 10559 10566
10498 10504 10511 10528 10535 10542 10467 10474 10481 10498 10504 10511 10528 10450 10450 10467 10474 10481 10498 10504 10511 10436 10443 10450 10467 10474 10481 10498 10504 10429 10429 10436 10443 10450 10467 10474 10481 10405 10412 10429 10436 10443 10450 10467 10474 10399 10399 10405 10412 10429 10436 10443 10450 10375 10382 10399 10405 10412 10429 10436 10443 10368 10368 10375 10382 10399 10405 10412 10429 10344 10351 10368 10375 10382 10399 10405 10412 10337 10344 10344 10351 10368 10375 10382 10399 10313 10320 10337 10344 10351 10368 10375 10382 10306 10313 10320 10337 10344 10344 10351 10368 10283 10290 10306 10313 10320 10337 10344 10351 10276 10283 10290 10306 10313 10320 10337 10344 10252 10269 10276 10283 10290 10306 10313 10320 10245 10252 10269 10276 10283 10290 10306 10313 10238 10245 10252 10269 10276 10283 10290 10290 10214 10221 10238 10245 10252 10269 10276 10283 10207 10214 10221 10238 10245 10252 10269 10276 10191 10207 10214 10221 10238 10245 10252 10269 10184 10191 10207 10214 10221 10221 10238 10245
10184 10191 10207 10214 10221 10238
10177 10184 10191 10207 10214 10221
10160 10177 10184 10191 10207 10214 10139 10146 10153
10191
10160 10177 10184 10191
10184
10122 10139 10146 10153 10160 10177 10184 10115 10122 10139 10146 10153 10160 10177
0 m / 0 ft
200 m / 650 ft
400 m / 1300 ft
600 m / 1950 ft
800 m / 2600 ft
1000 m / 3300 ft
1200 m / 3950 ft
1400 m / 4600 ft
1600 m / 5250 ft
1800 m / 5900 ft
64 ° 65 ° 66 °
40 ° 41 ° 42 °
23 ° 24 ° 25 °
20 ° 21 ° 22 °
26 ° 27 ° 28 ° 29 ° 30 ° 31 ° 32 ° 33 ° 34 ° 35 ° 36 ° 37 ° 38 ° 39 °
43 ° 44 ° 45 ° 46 ° 47 ° 48 ° 49 ° 50 ° 51 ° 52 ° 53 ° 54 ° 55 ° 56 ° 57 ° 58 ° 59 ° 60 ° 61 ° 62 ° 63 °
67 ° 68 ° 69 ° 70 °
Altitude
Latitude
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Controls and features
2. CONTROLS AND FEATURES
2.1 Introduction
The following pages detail the Controls and Features associated with your WJ 65/95/110 Mailing machine, please take the time to read them carefully.
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25Controls and features
2.2 Machine
1. Display presents a visual indication of
the machine set up andstatus.
2. Soft Keys keys with functions as depicted on the display.
3. NumericalKeypad & enables the operator to access
Function Keys user functions.
4. Start/Stop Button used to Start/Stop the Machine.
5. Autofeed Automatic envelope feeder
6. Envelope Guide adjustable envelope guide.
7. Side Guide adjustable envelope guide.
8. Feed Platform provides a flat surface to assist
feeding of mail.
9. Receiving Tray collects printed mail.
10. Weigh Platform in conjunction with the WJ 65/95/110
will weigh and calculate postage for items up to 5 pounds
11. Weigh Platform Support supports the weigh platform and provides a cable tidy.
12. Precut Label Dispenser holds up to 50 labels.
13. Label Release Lever release to fill the Precut Label Dis
penser.
14. Infill Unit standard supplied Infill Platform or optional Moistener Platform.
15. Memory Card Reader used to load new postage rate and customer data.
16. Ink Cartridge Ink Cartridge/Printing Head.
17. Power Input 110- 120V AC 60Hz input.
18. Accessory Port connection for printer, PC connection.
19. Weigh Platform connection for weigh platform or
Connection external scale.
20. Autofeed Connector connection for Autofeed Unit.
21. Telephone Socket enables connection to Postage-
On-Call® Reset Center - analog phone line is required (same as standard fax machines)
22. Meter Cover may be removed to allow access to meter.
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Controls and features
11 10 1 2 3
5
14 12 9
13
22 15
4
16
12
67
8
17 18 19 20 21
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27Controls and features
LOW INK
$150.20
0
MARKETING
DEPARTME IMPRINT
03/19/02
MODE
$ 9.50
0
A
C
B
2.2.1 Display Panel
Text Message Publicity Message Rate Die Date Postage Value
Resource Level Total Credit
Indicator
Soft Keys
M
MENU
START
STOP
7 8
9
4
5
6
1 2
3
0
C
OK
Envelope/Label Feed
St art/Stop Button
Clear Key Confirmation
Key
Function Keys Numerical Keypad
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Controls and features
2.2.2 Function Keys
Job Memory Key : S toring and recalling memorised jobs.
(please refer to Memory functions)
Label Key : Label mode selection.
(please refer to Printing labels)
Menu Key : Access to Function Menu.
Lock : Return to Standby/Locking.
Funds Key : Access to Recredit.
(please refer to Adding postage)
Weigh Platform Key : Weigh Platform Mode Selection
(please refer to Printing with weigh platform)
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29Printing postage
3. PRINTING POSTAGE
3.1 Introduction
In order to achieve the best impression, your WJ 65/95/110 requires an even surface on which to print, therefore on bulky or uneven items correct folding of the contents will help considerably. Use a label if in doubt. It is sometimes unavoidable that your mail will contain staples, paper clips and other fixings. The machine will accept these, but it is recommended that the fixings are situated at the bottom of the envelope. This will avoid the risk of damage to your printing head. In the event that a satisfactory print cannot be achieved due to bulky contents (Max.3/8") the envelope should be treated as a packet and a label used. It is recommended that the WJ 65/95/110 is left powered on at all times. This will assist in maintaining print quality. In the event that you have to power the machine down, first press to allow the machine to return to standby mode, then wait for approximately one minute to allow the ink cartridge to return to the park position before removing the power.
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Printing postage
3.2 Getting started
3.2.1 Log On (Pin Entry Mode)
To enter USER mode from the Standby screen:
Press the key. The machine will enter Ready mode. If the machine is protected by a USER PIN, the following screen will be observed:
This number may be changed or removed by the supervisor, please refer to Supervisor Settings.
If the correct PIN is entered the Ready Mode screen will be observed.
If an incorrect PIN is entered the machine will continue to prompt for USER PIN entry. If an incorrect PIN is entered for eight or more attempts, the meter will be locked, in this event please refer to Setting the User Status.
ESCAPE
ENTER USER PIN
- - - -
$150.20
7
50.00 USER
03/19/02
MODE IMPRINT
$0.00
0
SUPERVIS USER
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