Hasler WJ185, WJ220, WJ250 User Manual

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INTRODUCTION

Congratulations on choosing the Hasler WJ185/220/250 mailing machine. The WJ185/220/250 is the result of the expertise and innovative capabilities of a worldwide Hasler group and, using ink jet technology, it will integrate into your working environment to enhance your mail processing operation.

The WJ185/220/250 has many capabilities that will be important to your business: As well as being productive (up to 250 letters per minute for machine only, and up to 125 letters per minute in dynamic scale mode), the WJ185/220/250 is designed to be a user friendly machine that can fit into any working environment with its innovative and attractive design, simple user settings and very low noise level. The high volume capacity and sealed ink system makes it easy and safe to handle, and the user interface is particularly clear with a graphic interface, pop up menus and 10 memories to store favorite jobs.

The WJ185/220/250 is adaptable and as such can handle many different types of mail. The optional feeder can be used to process, in a continuous cycle, items of different sizes (ranging from postcards to large flats in portrait format) and thick items (up to 5/8 inch), with automatic imprint shift. For thicker mail items or packages, adhesive labels can be automatically dispensed.

The WJ185/220/250 is connectable. It can exchange data with Hasler scales printers and PC's in order to provide optimal mail processing and reporting.

Finally, the WJ185/220/250 is a unique communication tool for your company. Its high quality printing combined with its integrated library of advertisement messages, mail class dies and free format text will afford you extra tools to enhance your company’s image and the impact of your mail.

You will very soon discover for yourself that the WJ185/220/250 is the ultimate in quality and productivity for mail processing equipment.

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WARNING!

Do not remove any secured covers or attempt to repair the WJ185/ 220/250, there are no user serviceable parts contained and the WJ185/220/250 product is licensed for use under the conditions of the Post Office. This license is issued subject to the product being secure at all times. Any removal of covers or dis-assembly of the product will result in the license being revoked and may result in the Post Office requesting Hasler to remove the product from use.

The inking system used within the WJ185/220/250 contains Post Office approved ink. This cartridge should not be tampered with in any way or the use of non approved inks be attempted. This will breach any Post Office licence agreement on the product and may result in the

Post Office requesting Hasler to remove the product from use.

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interferences to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interferences at his own expense. The internal modem of this equipment complies with Part 68 of the

FCC rules.

INSTALLATION

The power plug on this equipment is intended to serve as the device for isolation of the electrical supply. The equipment should be installed in close proximity to easily accessible electrical outlet and telephone wall connector.

No part of this document may be reproduced or transmitted in any form or by means, electronic or mechanical, for any purpose without the express written permission of Hasler.

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TABLE OF CONTENTS

GETTING STARTED .............................................9

SECTION A: BASIC FUNCTIONS ......................11

1. OVERALL PRESENTATION ................................................13

1.1 Overview ................................................................ 13

1.1.1 Overall view (mailing machine and optional

standard automatic feeder) ............................ 13

1.1.2 Overall inside view with optional standard

automatic feeder............................................ 14

1.1.3 Mixed-mail feeder (optional)........................... 15

1.1.4 T ouch screen and keyboard........................... 16

1.2 Installation ..............................................................18

1.2.1 Preparation of the mailing machine ................18

1.2.2 Installation with the feed platform .................... 18

1.2.3 Installation of the standard automatic feeder

(optional: available on WJ185 only) ................ 19

1.2.4 Installation of the mixed-mail feeder (optional) 20

1.2.5 Installation of the dynamic scale (optional) ...... 23

1.2.6 Connections at the rear of the units................. 25

1.2.7 Ink tank and printhead .................................... 28

1.2.8 Installation of the Weighing Platform ............... 31

1.3 Envelope feeding ................................................... 36

1.3.1 With the standard automatic feeder................ 36

1.3.2 With a mixed-mail feeder ............................... 38

1.3.3 With feed platform alone ................................41

1.4 Label feeding ......................................................... 42

1.5 Filling of the removable water bottle ........................ 43

1.5.1 Standard automatic feeder............................. 43

1.5.2 Mixed-mail feeder .......................................... 44

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1.6 Envelope moistening .............................................. 44

1.6.1 Standard automatic feeder............................. 44

1.6.2 Mixed-mail feeder .......................................... 45

1.7 Operation with an inserter ....................................... 48

2. PROTECTION BY AN ACCESS PIN CODE .......................50

3. USING A SCALE ...................................................................51

3.1 Using dynamic scale ..............................................53

3.1.1 Dynamic scale OFF mode ............................. 53

3.1.2 Dynamic scale ON mode ............................... 53

3.1.3 Dynamic scale batch mode ............................ 54

3.2 Operation with an external weighing platform .......... 54

3.2.1 WP standard mode........................................ 54

3.2.2 Differential Weighing Mode............................ 56

3.2.3 WP piece counting mode............................... 6 1

3.2.4 Manual weight entry mode..............................63

3.3 Country and insurance ............................................ 65

4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 68

4.1 Entering postage value ........................................... 68

4.1.1 Manually......................................................... 6 8

4.1.2 With an external scale .................................... 68

4.1.3 With a dynamic scale ..................................... 68

4.2 Mail processing...................................................... 72

4.2.1 Envelopes with Autofeed Sealer (except batch

mode) ............................................................ 72

4.2.2 Envelopes with dynamic scale in batch mode. 72

4.2.3 With the feed platform alone........................... 73

4.2.4 Labels............................................................ 73

5. MODIFICATION OF THE IMPRINT .....................................74

6. USING DEPARTMENTS ......................................................76

7. OPERATION WITH AN EXTERNAL PC REMOTE

CONTROL ............................................................................77

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8. TELE-METER SETTING® CONNECTION ........................78

8.1 Adding Postage ..................................................... 78

8.2 Clearing a PO lockout ............................................ 79

8.3 Completing an interrupted add postage transaction 80

9. ONLINE SERVICES .............................................................80

10. OPERATION WITH A ROLL TAPE DISPENSER (RTD) ..... 81

10.1 Overview ................................................................ 81

10.2 Connections at the rear of the units ......................... 82

10.3 Loading label roll .................................................... 82

10.4 Using the RTD ........................................................ 84

10.5 Maintenance........................................................... 85

SECTION B: ADVANCED FUNCTIONS ............. 89

1. FURTHER FUNCTIONS ......................................................91

1.1 Mode...................................................................... 91

1.1.1 Pass through (seal only , no postage) mode .... 91

1.1.2 Dating mode.................................................. 92

1.2 Mailing machine general configuration.................... 92

1.3 Configuration of the main screen display ................93

2. JOB MEMORY SAVING .......................................................95

2.1 Storing in user memory "0" ..................................... 95

2.2 Recalling memories................................................ 95

3. REPORT PRINTING ............................................................97

3.1 Operating mode: .................................................... 97

3.2 Batch Registers.................................................... 100

3.3 Automatic Call List ............................................... 101

3.4 Active Feature List ............................................... 102

3.5 Modules Details ...................................................102

3.6 Activity Error List .................................................. 103

3.7 Activity History Report ..........................................105

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4. SUPERVISOR MODE ........................................................106

4.1 Enabling the supervisor mode .............................. 106

4.2 Automatic date advance ....................................... 110

4.3 User setup (in supervisor mode) ........................... 113

4.4 Supervisor setup .................................................. 113

4.4.1 Security........................................................ 114

4.4.2 Time ............................................................ 115

4.4.3 Timeout........................................................ 116

4.4.4 Load rate table............................................. 117

4.4.5 Dynamic Scale T ests.................................... 117

4.4.6 T ouchscreen calibration................................ 118

4.4.7 Serial port setup........................................... 119

4.5 Display setup ....................................................... 119

4.6 Departments ........................................................120

4.7 Printing inker servicing ......................................... 122

4.8 Reports ................................................................ 123

4.9 Ink information ...................................................... 125

4.10 Postal services..................................................... 125

4.10.1 Audit ............................................................ 128

4.10.2 Update registers .......................................... 129

4.11 Online services ..................................................... 129

4.12 Downloading an advertisement slogan or a mini die. 129

4.13 Rate configuration ................................................ 131

4.14 Dynamic scale high accuracy configuration mode. 131

4.15 Programming memories 1 to 9 ............................. 133

4.16 Text modification...................................................135

4.17 Exiting the supervisor mode.................................. 136

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SECTION C: MAINTENANCE ADVICE ........... 137

1. TROUBLE SHOOTING .....................................................139

1.1 Misfeed................................................................ 139

1.1.1 In the standard automatic feeder .................. 139

1.1.2 In the mixed-mail feeder ...............................139

1.1.3 In the mailing machine.................................. 139

1.1.4 In the dynamic scale ..................................... 141

1.2 Problems machine and feeder.............................. 142

1.3 Problems roll tape dispenser ................................ 145

1.4 Problem dynamic scale ........................................ 149

2. GENERAL MAINTENANCE ...............................................150

2.1 Replacement of the brush and moistening sponges150

2.2 Mixed-mail feeder................................................. 151

2.3 Cleaning of the rollers ........................................... 153

2.4 Cleaning the printhead.......................................... 154

2.5 Replacing the envelope pressure units (dynamic

scale) ...................................................................155

2.6 Removal of the postage meter .............................. 156

2.7 T ouchscreen precautions ...................................... 157

SECTION D: MAINTAINING YOUR TELE-

METER SETTING® ACCOUNT.................. 159

1. ACCOUNT NUMBER .........................................................161

2. ACCOUNT BALANCE ........................................................161

3. STATEMENTS ....................................................................161

4. POST OFFICE REGULATIONS ........................................162

5. POSTAGE NOW ................................................................. 162

6. STANDARD TMS® BANK ACCOUNTS............................163

7. WHERE TO MAIL YOUR DEPOSIT: ................................. 165

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INTERNATIONAL LETTER POST COUNTRY

CODE CHART .............................................. 167

SPECIFICATIONS ............................................ 169

ORDERING SUPPLIES ..................................... 1 72

CONTACT INFORMATION............................... 173

INDEX ................................................................ 174

Getting Started 9

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GETTING STARTED

1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by

touching

(see "Specifications" for initial access code);

3 Enter the postage print value using the numeric keys; 4 Place an envelope on the feed platform;

5 Press

START STOP

Congratulations! You have succeeded in metering an envelope.

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Special icons

Signals an essential piece of information that cannot be missed.

Signals an important issue.

Indicates an interesting idea or trick

Illustration through an example

According to the machine configuration, the menu lists may change.

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SECTION A: BASIC FUNCTIONS

1. OVERALL PRESENT A TION .............................................13

1.1 Overview 13

1.1.1 Overall view (mailing machine and optional standard automatic feeder) 13

1.1.2 Overall inside view with optional standard automatic feeder 14

1.1.3 Mixed-mail feeder (optional) 15

1.1.4 T ouch screen and keyboard 16

1.2 Installation 18

1.2.1 Preparation of the mailing machine 18

1.2.2 Installation with the feed platform 18

1.2.3 Installation of the standard automatic feeder (optional: available on WJ185 only) 19

1.2.4 Installation of the mixed-mail feeder (optional) 20

1.2.5 Installation of the dynamic scale (optional) 23

1.2.6 Connections at the rear of the units 25

1.2.7 Ink tank and printhead 28

1.2.8 Installation of the Weighing Platform 31

1.3 Envelope feeding 36

1.3.1 With the standard automatic feeder 3 6

1.3.2 With a mixed-mail feeder 38

1.3.3 With feed platform alone 41

1.4 Label feeding 42

1.5 Filling of the removable water bottle 43

1.5.1 Standard automatic feeder 43

1.5.2 Mixed-mail feeder 44

1.6 Envelope moistening 44

1.6.1 Standard automatic feeder 44

1.6.2 Mixed-mail feeder 45

1.7 Operation with an inserter 48

2. PROTECTION BY AN ACCESS PIN CODE ......................50

3. USING A SCALE .............................................................. 51

3.1 Using dynamic scale 53

3.1.1 Dynamic scale OFF mode 5 3

3.1.2 Dynamic scale ON mode 53

3.1.3 Dynamic scale batch mode 54

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3.2 Operation with an external weighing platform 54

3.2.1 WP standard mode 54

3.2.2 Differential Weighing Mode 56

3.2.3 WP piece counting mode 61

3.2.4 Manual weight entry mode 6 3

3.3 Country and insurance 65

4. ENTERING POST AGE V ALUE AND MAIL PROCESSING 68

4.1 Entering postage value 6 8

4.1.1 Manually 68

4.1.2 With an external scale 68

4.1.3 With a dynamic scale 68

4.2 Mail processing 72

4.2.1 Envelopes with Autofeed Sealer (except batch mode) 72

4.2.2 Envelopes with dynamic scale in batch mode 72

4.2.3 With the feed platform alone 73

4.2.4 Labels 73

5. MODIFICA TION OF THE IMPRINT...................................74

6. USING DEP ARTMENTS ...................................................76

7. OPERA TION WITH AN EXTERNAL PC REMOTE

CONTROL ........................................................................ 77

8. TELE-METER SETTING® CONNECTION .........................78

8.1 Adding Postage 78

8.2 Clearing a PO lockout 79

8.3 Completing an interrupted add postage transaction 80

9. ONLINE SERVICES.......................................................... 80

10. OPERATION WITH A ROLL TAPE DISPENSER (RTD)....81

10.1 Overview 81

10.2 Connections at the rear of the units 82

10.3 Loading label roll 82

10.4 Using the RTD 84

10.5 Maintenance 85

Overall presentation 13

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1. OVERALL PRESENTATION

1.1 Overview

1.1.1 Overall view (mailing machine and optional standard automatic feeder)

cover

pre-cut

label

dispenser

touch

graphic

screen

keyboard

ON/OFF

switch

(rear)

memory

card

reader

adjustable

side

guide

conveyorfront

guide

cover

removable

rear

guide

accessories

and

documentation

area

feed

platform

autofeed

sealer

mailing

machine

table

modem

connector

(rear)

Overall presentation14

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1.1.2 Overall inside view with optional standard automatic feeder

postage

meter

ink

tank

blue button for

conveyor release

device

removable

water bottle

(left) : up to 3/8 inch

(right) : from 3/8 to 5/8 inch without the dynamic scale and

from 3/8 to 1/2 inch with the dynamic scale

label dispenser flap

thickness adjustment

2 positions blue button:

printhead

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1.1.3 Mixed-mail feeder (optional)

cover

large

envelope

side guide

front

guide

small and

medium

envelope

side guide

water bottle

anti-skew

levers

tightening

knob

cover

release

handle

conveyor

sensor

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LOW CREDIT

XX-XX-XX

LABEL SCALE SEALER

RATE

DEPT

MARKETING

TOI XXXXXX

BTO XXXXX

TEXT

LOGINJOBSMENU

INFO

AD DIE MAIL D

RATE NAME USER RATE WGH MAN 30 lb 0.8 oz

1.1.4 Touch screen and keyboard

postage

value

date

menu selection keys,

touch keys on the screen

mail

class

die

warning

message

user

definable

parameter

to select

sealing

dynamic

scale

to select

RTD or

precut label

text

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:locking and standby mode

RESET

: return to main menu with default settings : label mode selection

: input value reset (including postage)

START STOP

: switching on/off envelope or label feed

: numeric entry keys

: validating a selection

ESCAPE

:return to previous menu with no validation

HOME

:return to main menu with no validation (except

timeout)

:access to Supervisor mode every time

LOGOUT

:return to User mode :indicates that there are other choices settable in

the next page

:indicates that there are other choices settable in

the next and previous pages

:indicates that there are other choices settable in

the previous page

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1.2 Installation

1.2.1 Preparation of the mailing machine

The mailing machine should be installed on a flat horizontal surface. Allow sufficient free space as follows:

- above the machine to enable the opening of the covers

- at the rear for the machine cooling. With the O/I switch in the “ O ” (OFF) position, connect the power

cord to the rear of the machine and to an 110V AC electrical outlet. Insert one end the telephone cable into the modem connector at

the rear of the machine and the other to an analog telephone wall jack for Tele-Meter Setting® resetting connection.

For security purposes, please ensure that all the items are correctly assembled prior to switch on the configuration.

1.2.2 Installation with the feed platform

Assemble the feed platform with the mailing machine.

Prior to moving the whole machine, you must separate the mailing machine from the feed platform.

Overall presentation 19

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1.2.3 Installation of the standard automatic feeder (optional: available on WJ185 only)

- Align the feeder with the mailing machine;

- Push the feeder towards the machine, taking care to keep the centering pin aligned as indicated;

- Thread the feeder screw in the mailing machine. Then, using the knurled tightening knob, push and screw to lock (if the two devices are not closing properly, slightly rotate the gear protruding from the feeder and repeat the operation).

centering pin

tightening knob

(on the side)

(gear)

Prior to moving the whole machine, the mailing machine, the feeder and the platform must be separated.

- Assemble the feed platform with the feeder as indicated.

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1.2.4 Installation of the mixed-mail feeder (optional)

The mixed-mail feeder operates with an optical sensor next to the feed platform. Thus, it should not be installed in an area exposed to any excessive light source.

- Align as much as possible the feeder with the mailing machine;

- Push the feeder towards the mailing machine (or the dynamic scale), taking care to keep the alignment using the centering pin;

- Insert the feeder screw into the mailing machine (or the dynamic scale), then using the knob, tighten while pressing the screw to lock it (if the units are not properly brought close together, gently turn the gear protruding from the feeder and repeat the procedure):

centering pin

tightening knob (on the side)

(gear)

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When the whole assembly needs to be moved, the units should be separated:

-Separate the units;

-Disconnect the cables at the rear;

-Remove the feeder water bottle;

-Move the feeder to the edge of the table;

Cont'd

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-take the pipe under the unit and remove the plug (hold the pipe upwards so as not to get wet);

-empty the water remaining the feeder;

pipe

-insert the plug and put the pipe back in its place.

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1.2.5 Installation of the dynamic scale (optional)

The equipment including a dynamic scale (the whole system representing approximately 120 lbs) requires the use of a steady and rigid table, in order to prevent any weighing problem. Be sure not to install the machine in an area exposed to the sunlight or to excessive air currents.

- Align the dynamic scale with the mailing machine;

- Push the dynamic scale towards the machine, taking care to keep the centering pin aligned as indicated;

- Thread the dynamic scale screw in the mailing machine. Then, using the knurled tightening knob, push and screw to lock (if the two devices are not closing properly, slightly rotate the gear protruding from the dynamic scale and repeat the operation).

centering pin

tightening knob

(on the side)

(gear)

- Align the feeder with the dynamic scale;

- Push the feeder towards the dynamic scale, taking care to keep the centering pin aligned as indicated;

- Thread the feeder screw in the dynamic scale. Then, using the knurled tightening knob, push and screw to lock (if the two devices are not closing properly, slightly rotate the gear protruding from the feeder and repeat the operation).

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When the whole system needs to be shifted manually, the mailing machine, the dynamic scale, the feeder and the platform should be separated from one another.

When the machine is to be moved using any mechanical equipment, please, contact the customer service.

centering pin

tightening knob

(on the side)

(gear)

- Assemble the feed platform with the feeder as indicated:

Whole configuration

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be sure to install the black terminator plug on the feeder connector when the feeder or the dynamic scale is not used .

Printer

Feeder, Dynamic Scale,or Terminator

Port 4:

-PC

- RTD (Roll tape dispenser)

- Scanner

- Scale

- Weighing Platform

A connection error may generate a failure.

Do not apply pressure on the dynamic scale tray.

1.2.6 Connections at the rear of the units

Connections at the rear of the mailing machine

Modem

Port 2:

-PC

- RTD

- Scanner

- Scale

- Weighing Platform

Port 1:

- PC (PC link and /or Reports to PC)

- Scanner

- Scale

- Weighing Platform

Port 3:

-PC

- Scanner

- Scale

- Weighing Platform

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Connections with a standard automatic feeder

The feeder will automatically be switched on at the same time as the mailing machine.

AC power outlet

Feeder

connection

cable

Connections with a standard automatic feeder and a dynamic scale

The feeder and the dynamic scale will automatically be switched on at the same time as the mailing machine.

AC power outlet

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power outlet

Connections with a mixed-mail feeder

Connections with a mixed-mail feeder and a dynamic scale

The dynamic scale will automatically be switched on at the same time as the mailing machine.

power outlet

The mixed-mail feeder remains energized (when connected to the power outlet) even if the mailing machine is turned off.

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1.2.7 Ink tank and printhead

- When the message "ink low" is displayed, it is possible to continue to print;

- When the message "ink very low" is displayed, it is possible to continue to print, but it is strongly recommended to replace the ink tank;

- When the message “ink out” appears, there is no more possibility to print.

INK TANK REPLACEMENT (WJ220/110)

- Open the top cover and lift up the blue lever;

- Press on the front of the ink cartridge (1), then on the right hand side (2) in order to remove it;

- Remove it;

(2)

(1)

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- Open the top cover and printhead cover: the printhead will move to the “replacement” position;

- Insert the new ink cartridge;

- Press on the front of the ink cartridge (1), then on the left hand side (2) in order to lock it;

- Lay down the blue lever and close the top cover;

PRINTHEAD REPLACEMENT (WJ185/220/250)

The machine must be switched on.

(2)

(1)

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- Press on the front of the printhead in order to remove it;

- Remove it;

- Insert the new printhead;

- Lock it in position by pinching the rear of the printhead;

- Close the printhead cover and top cover (the printhead is automatically reset in the “protection” position).

+ 148 hidden pages

Hasler WJ185, WJ220, WJ250 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual