Hasler HJ700, HJ710 Operating Manual

Operating Guide
1
Mailing Systems
And Solutions
HASLER
America’s better choice®
An ISO 9001 Quality System
Certified company
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Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE.
Neopost has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.
© Copyright 2007 All rights reserved. This manual may not be reproduced in whole or in part, trans-
ferred, stored in a telemetry system or translated into any langua ge, in whatsoever form, without prior written permission.
The manufacturer assumes no liability for damages occurring as a result of misuse, repairs and modifications, which are carried out by unauthorized third parties. This manual has been prepared with great care. However, liability is excluded for any errors occurring in spite of such care.. In his commitment to continuous improve­ment, the manufacturer reserves the right to implement further technical and opti­cal changes. The values herein provided are nominal values . Therefore, no legal claims may be raised in connection with this manual.
The manufacturer cannot be held liable for damages or malfunctions caused by op­tions or accessories, when these are not original products or when they have not been expressly approved by the manufacturer.
Brand:
HP is a registered brand name of Hewlett-Packard Corporation. Microsoft and Windows are registered brand names of Microsoft Corporation.
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Table of Contents
Table of Contents Illustration Directory 1 Introduction
1.1 Pictograms
1.2
Notes for the Use of this Manual
1.3 Important Terms and Abbreviations
1.4
System requirements
2 Safety Notes
2.1 General Safety Notes
2.2 Handling Ink Cartridges
2.3
Location of the Printer
2.4
Disposal
3 Transport and Packaging
3.1 Shipping
3.2 Unpacking the Printer
3.3
Assembly
4 Printer Description
4.1 Machine Overview
4.2
Range of Application
4.3 Operation
4.4 The Control Panel
4.4.1
Keyboard Layout
4.4.2 Key Combinations
4.5 The Display
4.5.1 Offline Mode
4.5.2 Online Mode
4.6
Brief Instructions
5 Start-Up and Operation
5.1 Setting Up and Connecting the Printer
5.2 Installing the Driver
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5.3
Inserting the Ink Cartridge
5.3.1 Correctly Inserting the Ink Cartridge
5.3.2
Resetting the Ink Counter
5.3.3 Display for the Change of Ink Cartridge
5.3.4 Cleaning the Ink Jets
5.4 Print job Setup
5.4.1
Setting Media Widths for the Machine
5.4.2 Setting the Print Format
5.4.3 Checking the Paper Transport
5.5 Test Print
5.6 Machine Counters
5.6.1
Day Counter
5.6.2
Service Counter
5.6.3
Counting of Job Pages
6 The Programming – Offline Mode
6.1 Purpose of the Programming Mode
6.2
The Control Panel in the Programming – Offline Mode
6.3
Keyboard Layoutin the Programming Mode
6.4 Menu Overview
6.5 Explanation of the Individual Menus
6.5.1 Example of an Application in the Programming Mode
6.5.2 Initialization of the Machine
7 Troubleshooting
7.1 Error Messages
7.2 Warning Messages
8 Appendix
8.1 Maintenance Notes
8.1.1 Cleaning the Ink Cartridge
8.1.2
Press Rolls and Rollers
8.2 Interfaces
8.2.1 Centronics Parallel Interface
8.2.2
RS-232-C Serial Interface
8.3 Fonts
8.3.1
Terminology
8.3.2
Character Set
8.3.3 Selection of the Fonts for Printing
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8.4
Character Sets
8.4.1
7-Bit Character Sets
8.4.2 8-Bit Character Sets
8.5 Technical Data of PRINTER 700/710
9 Glossary
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1 Introduction
With the PRINTER 700/710 you have an innovative digital printer with HP ink jet technology for printing variable data - for printing mass mailings, for example, with addresses, serial numbers or other variable information and graphic elements. The machine has been designed for professional use with high performance.
In order to ensure both long service life of PRINTER 700/710 and its components, as well as safe conditions of use, we recommend that you read carefully and comply with the operating instructions and safety notes. Always be aware of all warnings and notes that are af­fixed to or printed on the machine itself.
All persons who are to handle this machine must also be familiar with the operating manual.
Store this manual in a safe place where it is easily accessible for future reference at any time.
1.1 Pictograms
General Warnings
Warning of danger from electricity or electrical shock
Information / Note indicating important information regardin g the handling of the machine.
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1.2 Notes for the Use of this Manual
The following sections provide all the general informat ion and explanations re­quired, in order to be able to carry out the subsequent tasks and procedures.
When some action is expected from the assembler or operator, the text is always preceded by a dot, for example:
First step.
Next step.
Please, always read through to the action texts, so that you w ill obtain all of the necessary information. Do not anticipate what you believe will follow in the manual: It will prevent you from making mistakes!
Chronology and Reference
This manual is structured chronologically, and therefore ordered sequentially from the receipt of the machine packed up to its ready-for-use state. This is followed by information for operation, programming, and then fin a lly technical data.
When you are unfamiliar with the machine, it is best to read through the manual from beginning to end. You will be guided step by step, and in this way you can easily and quickly have the machine in operation.
If you are already familiar with the PRINTER 700/710, it will make things easy if you to use this manual as a reference work.
1.3 Important Terms and Abbreviations
There are a few terms and abbreviations you need to know, in connection with the PRINTER 700/710:
Cartridge = Crt + C.
Print object width = Extension of the print object in the transport direction.
Print object height = Extension of the print object crosswise to the transport
direction.
1.4 System requirements
The PRINTER 700/710 is designed for use on a PC (at least Pentium 200 MHz) with parallel interface. It can be run with the Windows 2000 or Windows NT4 or Win­dows XP operating systems.
The interface cable must be a shielded twisted-pair parallel interface cable (not in­cluded in the delivery).
As an alternative, the printer can be connected with a USB cable, when using Win­dows 2000 and Windows XP.
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2 Safety Notes
For your own safety and the proper functioning of the machine, please, read care­fully the following instructions, before start in g your machine. Always be aware of all warnings and notes that are affixed to or printed on the machine itself. Store this manual in a safe place where it is easily accessible for future reference at any time.
The digital PRINTER 700/710 is a state-of-the-art construction and reliable in op­eration. Nevertheless, the device may present hazards when operated by untrained personnel. The same applies to use that is inappropriate and not in keeping with its intended purpose.
Failure to comply with this manual’s instructions might result in:
an electrical shock,
injuries due to the rotating rollers,
damage to the machine.
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2.1 General Safety Notes
Caution!
Please, read these notes with care. Save this manual for future reference. All notes and warnings found on the machine are to be followed.
Installing the Machine
A safe, level position is necessary, when installing the machine. Injuries may be caused by tipping, rolling away or falling.
The machine is to be protected from moisture.
WARNING!
This is a Class A device. This device may cause radio frequency disturbances in residential areas; in this case, the operator may be required to implement the necessary corrective measures.
Electrical Hazards
Depending upon the country-specific version, the digital PRINTER 700/710 may only be connected to either a voltage of 230 V/50 Hz or 115 V/60 Hz.
The mains plug may only be connected with a socket having an installed protective contact! The protective effect may not be compromised by the use of an extension line without a protective grounding conductor. All interruptions of the protective ground­ing conductor, within or outside of the machine, are prohibited.
The device is double pole fused! When fuse failure occurs, elec­trical machine parts can still carry voltage.
When making the connection to the mains power, be aware of the connection values on the rating plate.
Inspect the voltage setting on the device’s power supply unit. Run the power cords in such a way, that no-one may trip over
them. Do not place any objects upon a power cord. When the machine is not in use over a long period of time, it
should be disconnected from the power supply in order to avoid any damage in the event of a voltage surge.
Protect the device from moisture. When moisture enters the ma­chine, there is a danger of electrical shock.
Never open the machine. For reasons of electrical safety, the machine should only be opened by authorized service personnel.
Operating Safety
Never put your hands inside the machine when it is running! The danger of injuries exists, through pulling in and crushing on
the rotating rollers. In addition, keep long hair and parts of loose clothing far from the machine in operation.
In order to prevent damage to the machine, only factory author­ized accessory parts should be used.
Cleaning the Machine
Prior to cleaning the machine, it should be disconnected from the mains outlet.
When cleaning the machine, do not use liquid or spray cleaners, but only a cloth dampened with water.
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Allow the Machine to be Inspected by the Ser­vice Partner!
In the following cases, you should unplug the machine from the mains and contact an authorized service technician:
When the power cord or its plug is worn or damaged.
When water or other liquid has entered the device.
When the device does not function properly, in spite of
following the instructions provided.
When the device has fallen down or the housing is dam­aged.
When there is a significant change in the performance of the machine.
Spare Parts When repair work is carried out, only original spare parts or
spare parts approved by the manufacturer may be used.
Repairs Do not disassemble the machine any further than is described in
this manual. The opening of the machine by unauthorized per­sonnel is not permitted. Repairs may only be carried out by au­thorized service personnel.
Modification is not permitted: For safety reasons, your own reworking and modifications are
not permitted.
Please contact your authorized dealer, for all questions relating to service and repair. In this way, you ensure the operational safety of your machine.
2.2 Handling Ink Cartridges
Store ink cartridges out of the reach of children. Normally, no ink leakage can occur. Immediately wash off sprays of ink from the skin under running water. Should ink get into the eyes, rinse it out im­mediately with sufficient water.
The ink cartridge should not be shaken, allowed to fall, or hit with the hand or a hard surface.
Install the ink cartridge immediately after removing the protective strip. The expira­tion date may not be exceeded!
Do not attempt to open or refill an ink cartridge. This can damage the mach ine. Clean the ink cartridge as described in chapter
8.1.1 “Cleaning the Ink Cartridge“
on page 73.
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2.3 Location of the Printer
Be aware when installing the machine that it must stand on a smooth and level sur­face that is larger than the printer.
The floor space for the printer must be sufficiently stable. The tipping over or falling of the machine can lead to injuries, as well as damage to the machine.
When selecting the installation or storage location for the printer, keep in mind that it must be protected from strong temperature and humidity changes, direct sunlight and excessive heat.
The printer must not be subject to vibrations or shocks. Install the printer near a mains outlet, so that the power cord can be disconnected
trouble-free at all times.
2.4 Disposal
The printer may not be disposed of in the conventional manner of household waste. Please, dispose of the printer in accordance with the regulations in force.
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3 Transport and Packaging
3.1 Shipping
The PRINTER 700/710 is shipped in packaging designed for the purpose of delivery at its intended destination, via regular transportation, in undamaged condition.
The forwarding agent is liable for damages occurring in transit. Transport and stor­age should take place under normal conditions, i.e. at temperatures between +5°C and +70°C, and maximum relative humidity of 80%. During unauth orized condi­tions, damage may occur that is not outwardly visible.
3.2 Unpacking the Printer
In order to remove the printer from its packaging, lifting may only be carried out at the points indicated in the illustration below. Never lift the device on the control panel!
Remove all packaging and take out the device with accessories. Be aware when lift­ing it out, that the device may only be lifted at the blue varnished areas.
Check to see, if all parts of the printer according to the following list are present in total and in undamaged condition:
1 Printer 700/710
1 Side guide
1 Paper support plate
1 Printer driver & the User Guide (CD)
1 Power cord
1 USB / Parallel cable
1 Ink Cartridge
Should you not have any need for the packaging – e.g. sending it back for mainte­nance purposes – dispose of it in an environmentally friendly manner.
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3.3 Assembly
Assembly of the Paper Support Plate
Unscrew the knurled screw with about 10 turns. Stick the front tab of the paper support plate into the slot of the feeder. Press the slotted laminated spring together with the base element and stick both between clamp and feeder on the threaded part of the knurled screw.
Illustration 3-1: Assembly of the paper support plate
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4 Printer Description
4.1 Machine Overview
Illustration 4-1: PRINTER 700/710 Overview
1. Inner side guide
2. Outer side guide, wide
3. Outer side guide, middle
4. Paper support plate
5. Outer side guide narrow
6. Paper stop, not included in the delivery
7. Paper output tray, not in­cluded in the delivery
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Illustration 4-2: PRINTER 700/710 front side
1. Control panel
2. Paper thickness button
3. Locking mechanism of paper thickness button, for removal of dust
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Illustration 4-3: PRINTER 700/710 back side
1. Height setting for printing unit
2. USB connection
3. Serial connection
4. Parallel connection
5. Mains plug and fuse
6. On/off switch
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Illustration 4-4: PRINTER 700/710 with open safety cover
1. Movable press rollers (outfeed roll­ers)
2. Carriage in middle position
3. Safety cover
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4.2 Range of Application
The digital PRINTER 700/710 is a high quality ink jet printer . It prints correctly po­sitioned addresses on various print objects, such as letter envelopes, cards, pro­spectuses and newspapers, with thicknesses of up to 6 mm.
Illustration 4-5: Print object PRINTER 700/710
With 13 resident fonts, a selection of various font-families is available. The printing width measures 180 mm for the PRINTER 700 & 235 mm for the
PRINTER 710.
Printing is carried out with a commercially available, replaceable ink car­tridge.
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4.3 Operation
The PRINTER 700/710 is designed for operation on an IBM-compatible PC. Printing can be carried out from most word processing, database and address processing programs.
For the printing of variable data and layout design, we recommend the Mail­ing Studio. This program provides a comfortable working environment.
The printing unit of the PRINTER 700/710 is fitted with the HP ink cartridge. The print is carried out during the carriage movement of the print head.
The direction of the font is parallel to the head movemen t. Printing can be done so as to be readable from the user side or can be rotated by 180°.
The position of the print fields on the print object depends upon the position of the printing units and on that of the stack in the feeder.
The print object is - exactly positioned by the stacking tray - inserted above the printing unit. Printing is carried out when the print object passes under the printing unit.
The printer control procedure is very simple. For the first start-up, you will require about 30 minutes.
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4.4 The Control Panel
Illustration 4-6: Control Panel PRINTE R 700/710
4.4.1 Keyboard Layout
Only in the offline mode
Keys Key (X) alone Together with “Quick” Key
1 Home = Main Menu 2 Quick Menu =To find important
functions very fast 3 Arrow up Start Test Print 4 Arrow left Run Paper 5 Arrow right Measure Paper Length 6 Arrow down Purge Cartridges 7 Cancel / Offline Mode 8 OK (Confirm) / Online Mode
LED Functions Green LED = Online Blue LED = Offline
Orange LED = Warning Red LED = Error In online mode the printer only can only be switched to offline by pressing the “Off-
line” (7) button.
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4.4.2 Key Combinations
The key combinations have, in connection with th e switching on of the machine, the following functions:
Power
on
Home Quick OK Cancel Down Up Left Right Description
X X Reset settings ex-
cepting mechanical
Reset X X Default Reset X X X X Firmware Download
without starting ap-
plication
X X X X X Firmware Download
Note: x means
- key is pressed at power-up.
When are the keys active?
If you are in the ONLINE mode you can only use the “Offline” key to change in the OFFLINE mode. All the other keys are without function during the ONLINE mode.
4.5 The Display
This is just an example and could look different, depending on the printer setup.
C o u n t. P o w r.
ON: 1
I n k C o s t s / J o b :
0.000
M e t e r / S e c o n d : 0 . 0 0 0
X J o b P a g e s / h : 0
6X6 dp i
No r
onl ine
Illustration 4-7: Display indications
2
1
3
4
5
6
7
8
1
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Meaning of the display
1 Job Counter, after powering up of the printer 2 Averaged ink costs of job 3 Current transport speed 4 Throughput per hour 5 Print resolution measured in dots per inch 6 Rotate print by 180° Nor = Normal, Rev = Reverse 7 Indicates the printer mode “On” or “Offline” 8 Ink level of the cartridge.
4.5.1 Offline Mode
In this type of operation, you can configure the machine via the keyboard. By using the "Online" key, you access the online condition.
4.5.2 Online Mode
In this type of operation, you can start the machine via command sequences from your computer. Printing is carried out in this type of operation.
4.6 Brief Instructions
In order to be able to quickly carry out a test print with no previous experience, the necessary operational steps are listed in the following table in the correct order. In the pages listed in the right hand column, you will find the detailed description of operational steps.
Operational Step Chapter Page
Connect device
5.1
25
Switch on device
0
26
Operate device via USB
5.2
27
Set device for media thickness
5.4.1
39
Set the format of the device
5.4.2
41
Paper run without printing
5.4.3
45
Test print
5.5
46
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5 Start-Up and Operation
5.1 Setting Up and Connecting the Printer
Install the printer as described in chapter 2.3 - “Location of the Printer“.
Power Cord
See
HIllustration 4-3: PRINTER 700/710 on page 18
Caution!
The PRINTER 700/710 is a device of class 1! The machine may only be operated on electrical circuits with protec-
tive grounding conductors (ground)!
Connect the power cord to the printer. Stick the mains plug into a socket with pro­tective contact.
Change the fuses (also necessary when changing the mains voltage)
Caution!
When changing the fuse, you must in every case remove the power cord beforehand!
Open the holding compartment with a fingernail or small pen. Change the fuse as shown in the following illustration.
See chapter
8.5 - “Technical Data of PRINTER 700/710“ – starting on page 95.
Illustration 5-1: Changing the fuses
Interface Cable
If you wish to operate the printer via USB, then read through the chapter
5.2 “Installing the Driver“ starting on page 27 now.
See HIllustration 4-3: PRINTER 700/710 on page 18 Stick the interface cable into the connector at the back side of the machine (lock
the parallel cable). Connect the cable with your computer.
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5.2 Installing the Driver for Your Printer
25
Note:
hen several user accounts are used on the syste m, you must make certain that you have
W Administrator Privileges. According to th e Wi ndow s s ec urity model, only the Administrator can install the driver.
sert the CD labelled Hasler Address Printer Installation. The
1. In installation program should start automatically, if it doesn’t, browse the CD and open the file named Install_Menu.
2. Hold down the Ctrl key and click >>Driver I model printer.
nstallation for your
3. You will be brought to the w elcome screen of the Printer
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Installation Wizard. The wizard will walk you through the process of installing the driver. Click Next.
4. Select Local printer at
tached to this computer. Click Next.
5. Select the appropriate printer port. Click Next.
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hoose your printer model from the menu. Click Next.
6. C
7. Select wether or not you wish to set this as your default printer. Click
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Next.
8. Yo
u are now given the choice of sharing this printer on your network.
Click Next.
9. Choose wether or not you’d like to print a test page. Click Next.
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10. Verif
y all of your information and click Finish to complete the
installation.
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