Harris TP9310 User Manual

User’s Guide

MPD-00016-03-H

September 2016

TP9310

DMR Portable Radio

Contents

For your safety..................................................................7

1 About this guide .............................................................17

Safety warnings used in this guide........................................... 17

Related documentation............................................................. 18

2 Before using your radio.................................................19

For your safety — battery warning............................................. 20

Attaching labels to the radio or battery..................................... 20

Charging the battery before first use ........................................

Attaching the battery................................................................. 22

Removing the battery ............................................................... 22

Attaching the antenna............................................................... 23

Removing the antenna ............................................................. 23

Attaching a belt clip .................................................................. 23

Removing a belt clip ................................................................. 23

Installing an audio accessory ................................................... 24

21

3 Getting started................................................................25

About your DMR digital radio.................................................... 26

About the radio controls............................................................ 28

Understanding the radio indicators........................................... 29

Using function key

s to access frequently used features........... 32

4 Operation.........................................................................33

Turning the radio on and off ..................................................... 34

Adjusting the speaker volume ....

.............................................. 34

5 Operating in conventional mode...................................35

Selecting a channel or group.................................................... 36

Making a call............................................................................. 37

Making an emergency call........................................................ 38

Making a preset call.................................................................. 39

Resending calls automatically ..................................................

Transmitting at low power......................................................... 40

Using monitor and squelch override (on analog channels) ...... 41

Bypassing the repeater (on analog channels).......................... 42

Receiving a call ........................................................................

Using the radio in different repeater areas ............................... 43

Scanning a group of channels.................................................. 43

Encryption................................................................................. 44

Location information ................................................................. 44

39

42

6 Operating in trunked mode............................................47

Contents 3

Making a preset call.................................................................. 47

About trunked zones and workgroups................................ ... ... 48

About emergency operation ..................................................... 50

Receiving a call ........................................................................ 51

Placing the radio in do-not-disturb mode.................................. 53

7 Loneworker monitoring .................................................54

Turning loneworker monitoring on and off................................ 54

Responding to a loneworker alarm........................... ... ... .... ... ... 55

8 Charging and caring for batteries.................................56

About the chargers...................................................... ... .... ... ... 57

Before using the charger.......... ... ... ... .... ... ................................ 57

Charging the battery................................................................. 61

Maintaining battery life and performance ................................. 63

Storing batteries ....................................................................... 64

Disposing of batteries............................................................... 64

9 Troubleshooting.............................................................65

About troubleshooting............................................................... 66

General care............................................................................. 66

Tait Software Licence Agreement.................................68

Customer Service ...........................................................76

The material contained herein is subject to U.S. export approval. No export or re-export
is permitted without written approval from the U.S. Government. Rated: EAR99; in
accordance with U.S. Dept. of Commerce regulations 15CFR774, Ex
Regulations.

4 Contents

port Administration

5

Copyright and trademarks

Harris is a registered trademark and TECHNOLOGY TO
CONNECT, INFORM AND PROTECT is a trademark of Harris

Corporation.

The word TAIT and the TAIT logo are trademarks of Tait
Limited.

All trade names referenced are the service mark, trademark
or registered trademark of the respective manufacturers.

Disclaimer

This manual is published by Harris Corporation without
any warranty. Improvements and changes to this manual
necessitated by typographical errors, inaccuracies of
current information, or improvements to programs and/or
equipment, may be made by Harris Corporation at any
time and without notice. Such changes will be
incorporated into new editions of this manual. No part of
this manual may be reproduced or transmitted in any form
or by any means, electronic or mechanical, including
photocopying and recording, for any purpose, without the
express written permission of Harris Corporation.

Inquiries and comments

If you have any inquiries regarding this document, or any
comments, suggestions and notifications of errors, please
contact your regional harris office.

Equipment Repair

Repairs to this equipment should be made only by an
authorized service technician or facility designated by the
supplier. Any repairs, alterations or substitution of
recommended parts made by the user to this equipment
not approved by the manufacturer could void the user’s
authority to operate the equipment in addition to the
manufacturer’s warranty.

Intellectual property rights

This product may be protected by one or more patents or
designs of Tait Limited together with their international
equivalen ts, pend ing patent or design applications, and
registered trade marks: NZ409837, NZ409838, NZ415277,
NZ415278, NZ508806, NZ519742/NZ516280, NZ524369,
NZ524378, NZ524509, NZ530819, NZ534475, NZ547713,

6

NZ569985, NZ577009, NZ579051, NZ579364, NZ584534,
NZ586889, NZ592624, NZ593888, NZ600346, NZ610563,
NZ615954, NZ629167, NZ630718, NZ700387, NZ700908,
NZ708662, NZ710766, NZ711325, NZ714188,
AU2004216984, AU2015215962, AU339127, AU339391,
AU2015904806, EU000915475-0001, EU000915475-0002,
UK1518031.8, US 8301682, US13/542147, US14/032876,
US14/495334, US14/725922, US14/818712, US14/832420,
US62/128101, US62/128129, US640974, US640977,
US698339, US702666, US7758996, US7937661,
US8902804, US9107231.

This product may also be made under license under one or
more of the follow ing U . S . P a te nts: 5,1 46, 4 97, 5,148,482,
5,164,986, 5,185,795, 5,185,796, 5,271,017, 5,377,229 and
5,502,767.

The AMBE+2™ voice coding Technology embodied in this
product is protected by intellectual property rights including
patent righ ts, c opyr ig hts an d trade secrets of Digital Voice
Systems, Inc. This voice coding Technology is licensed solely
for use within this Communications Equipment. The user of
this Technology is expl icit ly pro hibi te d from attempting to
decompile , reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a
human-readable form. Protected by U.S. Patents 5,870,405,
5,826,22 2, 5,75 4, 974, 5,7 01,3 90, 5,71 5,36 5, 5,649,050,

5,630,011, 5,581,656, 5,517,511, 5,491,772, 5,247,579,
5,226,084 and 5,195,166.

Environmental responsibilities

Tait Limited is an environmentally responsible company
which suppor ts was te mini miza ti on, ma ter ial recov ery and
restrictions in the use of hazardous materials.

The Europ ean Union ’ s Waste Electrical and Electronic
Equipmen t (WEEE) Direc tive requires that thi s prod u ct be
disposed of separately from the general waste stream when
its servi ce life is over. For more info r mat ion about h ow to
dispose of your unwanted Tait product, visit the Tait WEEE
website at www.taitradio.com/weee. Please be
environmentally responsible and dispose through the original
supplier, or contact Tait Limited.

Tait Limited also complies with the Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment (RoHS) Directive in the European Union.

In China, we comply with the Measures for Administration of
the Pollution Control of Electronic Information Products. We
will comply with environmental requirements in other markets
as they are introduced.

For your safety

Before using your radio, please read the following
important safety and compliance inform a tio n.

Radio frequency exposure information

For your own safety and to ensure you comply with the
radio frequency (RF) exposu re gu ide line s of th e
United States Federal Communication Commission’s
(FCC), Industry Canada, and those from other
administrations, please read the following in formation
before using this radio.

Using this radio

You should use this radio only for work-related
purposes (it is not authorized for any other use) and if
you are fully aware of, and can exercise contro l over,
your exposure to RF energy. To prevent exceeding
FCC RF exposure limits, you must control the amount
and duration of RF that you and other people are
exposed to.

It is also important that you:

■ Do not remove the RF Exposure label from

the radio.

■ Ensure this RF exposure information accompa-

nies the radio when it is transferred to other users.

■ Do not use the radio if you do not adhere to the

guidelines on controlling your exposure to RF.

Controlling your exposure to
RF energy

This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.

For your safety 7

To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:

■ Do not talk (transmit) on the radio more than th e

rated transmit duty cycle. This is important
because the radio radiates more energy when it is
transmitting than when it is receiving.

■ When listening and talking on the radi o, hold it

upright in front of your face so that it is at least one
inch (2.5 cm) away from any part of your face.
Keeping the radio at the recommended dist ance is
important because exposure to RF decreases ra p­idly the further away the antenna is from
your body.

■ Keep the antenna at least one inch (2.5 cm) from

your face at all times.

■ If you wear your radio, you must always use a

carry accessory that has been specif ically
approved by Tait for this radio. Using non­approved body-worn accessories may mean yo

u
expose yourself to higher levels of RF than r ecom­mended by the FCC’s occupational/controlled
environment RF exposure limits.

■ Ensure you only use Tait-approved antennas, bat-

teries, and accessories.

For more information on what RF energy is and how
to control your exposure to it, visit the FCC website at

www.fcc.gov/oet/rfsafety/rf-faqs.html.

Compliance with RF energy exposure
standards

This two-way radio complies with these RF energy
exposure standards and guidelines:

■ United States Federal Communications Commis-

sion, Code of Federal Regulations; 47 CFR §§

1.1307, 1.1310, and 2.1093.

8 For your safety

■

American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Enginee rs
(IEEE) C95.1-1992.

■ Institute of Electrical and Electronic Enginee rs

(IEEE) C95.1-1999 Edition.

■ European Directive 2004/40/EC on minimum

health and safety requirements regarding the
exposure of workers to the risks arising from phys ­ical agents (electromagnetic fields).

This radio complies with the IEEE and ICNIRP
exposure limits for occupational/controlled RF
exposure environments at operating duty factors of up
to 50% talk to 50% listen.

Conformité aux normes d’exposition à
l’énergie RF

Cette radio émetteur-récepteur se conforme aux
normes et aux règlements d’exposition à l’énergie
RF :

■ La Commission fédérale de la communication des

Etats-Unis, Code de règlements fédéraux (CFR)
Titre 47 Se ctions 1.1307, 1.1310 et 2.1091 (radio s
mobiles) ou 2.1093 (radios portatives).

■ American National Standards Institute (ANSI) /

Institute of Electrical and Electronic Enginee rs
(IEEE) C95. 1-1992.

■ Institute of Electrical and Electronic Enginee rs

(IEEE) C95.1-1999 Edition.

■ La directive européenne 2004/40/EC concernant

les prescriptions minimales de sécurité et de san­té relatives à l'exposition des travailleurs aux ris­ques dus aux agents physiques (champ

s

électromagnétiques).

Cette radio se conforme aux limites d’exposition de
l’IEEE (FCC) et ICNIRP pour les environnements
d’exposition au rayonnement RF professionnel et
contrôlé aux cycles de marche de 50% en mode
transmission et 50% en mode réception.

For your safety 9

Radio frequency emissions limits in
the USA

CFR Title 47 Part 15.19 (a) (1) ­Receivers

Part 15 of the FCC Rules imposes RF emission limits
on receivers. This radio complies with Part 15 of the
FCC Rules. Operation is subject to the condition that
this device does not cause harmful interference.

CFR Title 47 Part 15.19 (a) (3) - All other
devices

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions.
(1) This device may not cause harmful interference,
and (2) This device must accept any interference
received, including interference that may cause
undesired operation .

Radio frequency emissions limits in
Canada

This device complies with Industry Canada licence
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en
compromettre le fonctionnement.

10 For your safety

USA public safety bands
(764 -776 MHz and 794 - 806 MHz)

The Code of Federal Regulations (CFR) Title 47
Subpart R deals with the use of fr equencies in the 764
to 776 MHz and 794 to 806 MHz bands.

Low-power channels

This radio complies with § 90.531 (b) (3) and

§ 90.531 (b) (4) of 47 CFR. These sections state that
only low-power transmission is permitted on the
following channels:

■ Regional Planning channels, as defined in

§ 90.531 (b ) ( 3) .

■ Itinerant channels, as defined in § 90.531 (b) (4).

Use of encryption

This radio complies with § 90.553 (a) of 47 CFR. This
states that:

■ Encryption is not permitted on the nationwide

Interoperability calling channels. These channels
are defined in § 90.531 (b) (1) (ii).

■ Radios using encryption must have a readily

accessible switch or control to allow the radio user
to disable encryption.

Frequency band reserved for
distress beacons

Frequency band 406 to 406.1 MHz is reserved for use
by distress beacons. Transmissions should not be
made within this frequency band.

For your safety 11

Interference with electronic devices

Warning Some electronic devices may be prone to

malfunction due to the lack of protection from RF
energy that is present when your radio is transmitting.

Examples of electronic devices that may be affected
by RF energy are:

■ aircraft electronic systems

■ vehicular electronic systems such as fuel injec-

tion, anti-skid brakes, and cruise control

■ medical devices such as pacemakers and hear ing

aids

■ medical equipment in hospitals or health car e

facilities.

Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.

Consult the manufacturer (or its representative) of any
such electronic devices to determine whether
electronic circuits in those devices will perform
normally when the radio is transmitting.

Warning If you have a pacemaker:

■ immediately turn off the radio if you suspect it is

interfering with the pacemaker

■ keep the radio at least 6 inches (15 cm) from the

pacemaker while the radio is on

■ use the radio on the side opposite to the pace-

maker to minimize interference

■ never carry the radio in a breast pocket.

If there is in

terference between your hearing aid and
the radio, please discuss an altern ative solution with
the hearing aid manu

facturer.

12 For your safety

Potentially explosive atmospheres and
blasting areas

Warning Unless the radio is specifically certified for

use in a potentially explosive atmosphere, turn off the
radio before entering such an atmosphere. An
explosion could cause serious injury or death.
Examples of potentially explosive atmospheres
include filling stations, and any environment where
there are flammable liquids, gases, or dusts.

Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area wh ere you
are instructed to turn off a two-way radio. Obey all
signs and instructions. Interference with blasting
operations could cause serious injury or death.

Radio installation and operation in
vehicles

Warning Keep the radio away from airbags and

airbag deployment areas. Do not install, charge, or
place a radio near such areas. An activated airbag
can propel a portable radio with sufficient force to
cause serious injury to vehicle occupants. An airbag
may not perform to specification if obstructed by a
radio.

Warning T o avoid damage to existing wiri ng, airbags,
fuel tanks, fuel and brake lines, or battery cables, refer
to the installation guide for the radio, and to the vehicle
manufacturer’s manual, before installing electronic
equipment in the vehicle.

Using a handheld microphone or a radio while driving
a vehicle may violate the laws and legislation that
apply in your country or state. Please check the
vehicle regulations in your are a.

For your safety 13

Vehicle charger installation and
operation

For detailed instructions necessary to the safe
installation and operation of the vehicle charger,
please refer to the documentation supplied with the
vehicle charger.

Multicharger safety information

Warning This device must be connected to an

earthed mains socket-outlet.
Norsk (no): Apparatet må tilkoples jordet stikkontakt.
Suomi (fi): Laite on liitettävä

suojamaadoituskoskettimilla varustettuun
pistorasiaan.

Svenska (sv): Apparaten skall anslutas till jordat uttag.

14 For your safety

Unapproved modifications or changes
to radio

The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Tait. Failure to do so could invalidate compliance
requirements and void the user’s authority to oper ate
the radio.

Attaching of labels

Warning Do not obstruct the vent hole on the battery

or the vent hole on the radio chassis label. If the vent
on the battery is obstructed, the battery may explode,
causing personal injury and/or damage to property. If
the vent on the radio is obstructed, audio quality and/
or key function may deteriorate and radio seals may
be damaged.

Caution Tait recommends that you do not affix
additional labels to the surfaces between the radio
chassis and the battery. The fit between these
surfaces is intentionally firm and any added thickness
will damage the points of attachment between radio
and battery . If you must att ach a customized label, use
only a thin gummed paper label applied to the bottom
25% of the radio chassis label and/or to the top 25%
of the battery label. Do not obstruct the vent holes
(see Warning above). Do not allow the paper label to
extend beyond the recessed label area or to conceal
relevant product information.

Use of lithium-ion batteries

Warning A damaged battery can cause an explosion

or fire, and can result in personal injury and/or
property damage. To prevent personal injury and/or
damage to property, read the important safety
information supplied with the battery.

For your safety 15

Short-circuiting battery contacts

Warning Do not short-circuit the battery contacts,

neither intentionally nor accide n tally, e.g. by placing
the battery with conductive materials such as keys or
jewelry inside a pocket or container. Short-circuiting
the battery contacts can heat up the conductive
material and cause personal injury and/or d amage to
property.

16 For your safety

1 About this guide

This user’s guide provides information about the
TP9310 DMR portable radio.

The radio behavior described in this guide applies to
radios with firmware version 2.10. If your radio does
not operate as you expect, contact your radio provider
for assistance.

Safety warnings used in this
guide

Please follow exactly any instruction that appears in
the text as an ‘alert’. An alert provides necessary
safety information as well as instruction in the proper
use of the product. This user’s guide uses the
following types of alert:

Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.

Caution This alert is used when there is a hazardous
situation which, if not avoided, could r esult in minor or
moderate injury.

Notice This alert is used to highlight information that
is required to ensure procedures are performed
correctly. Incorrectly performed procedures could
result in equipment damage or malfunction.

This icon is used to draw your attention to
information that may improve your
understanding of the equipment or procedure.

About this guide 17

Related documentation

The following documentation is also available for
your Tait radio, which you can access from the
Harris Technical Support website

■ Safety and Compliance Information—supplied

with each radio. (The same information is included
in this user ’s guide.)

■ Li-ion Battery Safety Information—supplied with

each Li-ion battery.

■ Battery Care and Charging Guide—supplied with

each charger. (The same information is in the sec­tion "Charging and caring for batteries" on

page 56.)

18 About this guide

2 Before using your radio

Once you have unpacked your radio, there ar e a few
tasks you must do before you can use it. The most
important of these is to charge your battery for the first
time — allow 2.5 hours for this.

Warning Do not charge the battery or change the
antenna in a hazardous location. An explosion could
cause serious injury or death.

This section covers:

■ For your safety — battery warning

■ Attaching labels to the radio or battery

■ Charging the battery before first use

■ Attaching the battery

■ Removing the battery

■ Attaching the antenna

■ Removing the antenna

■ Attaching a belt clip

■ Removing a belt clip

■ Installing an audio accessory

Before using your radio 19

For your safety — battery
warning

Warning This radio uses a Lithium-ion battery. If the

battery is damaged or handled in an unsafe manner , it
can cause personal injury and/or damage to prope rty .
Read the important safety information included with
your battery.

Attaching labels to the radio or
battery

Warning Do not cover the battery vent hole or the

vent hole on the radio chassis. If the vent on the
battery is obstructed, the battery may explode,
causing personal injury and/or damage to proper ty. If
the vent on the radio is obstructed, audio quality and/
or key function may deteriorate and radio seals may
be damaged.

Notice Tait recommends that you do not affix
additional labels to the surfaces between the radio
chassis and the battery. The fit between these
surfaces is intentionally firm and any added thickness
will damage the points of attachment between radio
and battery.

20 Before using your radio

Attaching a label to the front panel

If a customer requires an additional label, attach the
label in the spare label recess in the bottom edge of
the radio front panel. In this position, the label is still
visible while the battery is attached to the radio.

spare label recess

The diagram below shows the specified dimension s of
the label.

R0.02 in
(0.5 mm)

0.28 in

(7 mm)

1.22 in (31 mm)

maximum label thickness: 0.03 in (0.8 mm)

Charging the battery before first
use

Before using your battery for the first time, you must
charge it. Follow the instructions included with your
Tait charger. This information is repeated in the
section "Charging and caring for batteries" on

page 56.

For best charging perform ance , s witc h off the
radio before placing it in the charger.

Before using your radio 21

Attaching the battery

Notice Fit the bottom edge of the battery to the radio,

then the top edge. Attempting to fit the top edge first
may damage the contacts.

1 Rotate the power/volume control switch

counterclockwise to turn off the radio.

If the battery has been attached while the radi o
is turned on, turn the radio off and then on again
before use.

2 Holding the radio firmly, align the back of the

battery with the back of the chassis.

3 Place the two lugs at the bottom edge of the

battery into the two slots in the bottom of the front
panel.

4 Lightly press the top of the battery towards the

radio until the battery catc h clicks.

5 Make sure that the battery is firmly in position.

Removing the battery

The battery is secured to the radio by a ba ttery ca tch
in the radio’s rear panel.

To remove the battery from the radio, so that the
battery can be charged or replaced:

1 Rotate the power/volume control switch

counterclockwise to turn off the radio.

If the battery has been removed while the radio
is turned on, turn the radio off and then on again
before use.

2 Slide the battery catch up.
3 From the sides, pull the battery away from the

radio.

22 Before using your radio

Attaching the antenna

Before using the radio, screw the antenna clockwise
into the antenna connector. The antenna should be
screwed sufficiently tight so that it doesn’t unscrew
easily. This is important as it creates a seal.

Removing the antenna

Warning Do not change the antenna in a hazardous

location. An explosion could cause serious injury or
death.

Use a firm grip and turn the antenn a counterclockwise
half a turn. Use a lighter grip to fully unscrew the
antenna, and carefully remove it.

Attaching a belt clip

To attach a belt clip to the radio:
1 Slide the belt clip into the two groove s at the top of

the battery.

2 Press down on the belt clip until it snaps into place.

Removing a belt clip

The belt clip has been designed to pre vent accidental
removal, but you can take it off, if required.

To remove a belt clip from a battery:
1 Insert a flat screwdriver bla de or similar flat obje ct

under the lip of the release lock (that is, between it
and the metal slider).

2 Lift the release lock up (away from the metal slider)

and hold it in position.

3 Slide the belt clip out.

Before using your radio 23

Installing an audio accessory

Audio accessories plug into the radio’s accessory
connector. The accessory connector is protected by a
cover, which needs to be removed before an
accessory can be installed.

Notice The accessory cover protects the accessory
connector from electrostatic discharge. Keep the
cover in place unless the connector is in use.

To remove the accessory cover and install an audio
accessory:

1 Use a coin or other blunt object to loosen the screw

that secures the accessory cover to the radio.

2 Remove the accessory cover and store it in a safe

place.

3 Plug the accessory into the accessory connector.
4 Tighten the screw.

24 Before using your radio

3 Getting started

This section gives an overview of your DMR radio,
describes the radio’s controls and indicators, and
explains how the radio menus are organized.

This section covers:

■ About your DMR digital radio

■ About the radio controls

■ Understanding the radio indicators

■ Using function keys to access frequently used fea-

tures

Getting started 25

About your DMR digital radio

Your DMR digital radio can be programmed for DMR
conventional or DMR trunked operation. Analog
conventional and MPT operation is also available.

You may notice differences betwee n dig ita l and
analog calls in terms of:

■ static noise in low signal areas, and

■ radio coverage in marginal reception areas.

Lack of static noise

On digital networks there is no static noise, even in
low signal areas. This lack of static is because your
digital radio removes the ‘noise’ from the call, so tha t
you hear only clear voice.

Coverage

With digital networks, a call remains clear and then
drops off quickly at the border of a cove rage area. The
reason for this is that a digital call is either received or
it isn't. With analog networks, the background noise in
a call gets progressively worse when you are in fringe
areas or even slightly outside normal coverage areas.

26 Getting started

What you hear on an analog channel

On analog channels, your radio ma y be pro grammed
so that you hear all conversations on a channel, or
your user group may be segregated from other user
groups by using special signaling. The special
signaling is used to control the muting and unmuting
of your radio, so that your radio is muted when other
user groups are talking and unmuted for members of
your user group.

There are two muting controls that operate in your
radio:

signaling mute

■

■ squelch

Signalling mute

The radio’s signalling mute only allows the radio to
unmute if the incoming call carries the tones specific
to your user group. Your user group may use tones
that are either audible, subaudible or both.

Squelch

The radio’s squelch allows the radio to unmute only
when the strength of the incoming signal is above a
predetermined threshold. This means that only
signals of reasonable intelligibility are made audible.

Getting started 27

About the radio controls

The radio controls are the PTT key, power/volume
control, channel selector, and function keys. Some
keys have functions assigned to both short and long
key presses:

■ a short key press is less than one second, and

■ a long key press is more than one second.

The radio controls and their functions are described in
the following sections.

channel/preset
selector

function key 1

power / volume

control

(emergency key)
status LED

function key 2

PTT key

(press-to-talk)
function key 3

function key 4

Name Function

PTT key Press and hold to transmit and release to listen
Power/volume

control
Channel/Preset

selector
Function keys Programmed for frequently used options

Rotate to turn the radio on and change the speaker
volume

Select and change channels/presets

speaker /
microphone

28 Getting started

Understanding the radio
indicators

The status LED indicator and the radio’s a udible tones
combine to give you information about the state of
your radio.

The most common way the indicators work is
described in the following sections.

The way these indicators behave may be
affected by the way your radio is progr amm ed .

Status indicators

Color Meaning

Red On: your radio is transmitting

Flashing: your transmit timer is
about to expire

Green On:

Network channel: the network is
active
Radio-to-radio channel: the current
channel is busy

Flashing: you have received a call
or monitor is active

Orange Flashing: you are registered on a

trunked network

Getting started 29

Audible tones

The radio uses audible tones to alert you to its status:

■ Radio controls and keypress tones—the tones

and beeps you hear when you press your radio’s
keys or use the controls.

■ Incoming call tone—when the radio is receiving

a call.

■ Warning tones—when ther e is an e rror, or the bat-

tery is low, for example.

Warning If quiet or silent mode is turned on, you will
not hear any alert tones.

Some of the more common audible tone s ar e
described below:

Tone Meaning

One short
beep

One short,
low-pitched
beep

One long, low­pitched beep

Two short
beeps

■ Valid keypress: The action you have

attempted is permitted.

■ Function activated: A function has

been turned on (using a function key).

Function deactivated: A function has been
turned off (using a function key).

■ Invalid keypress: The action you have

attempted is not permitted.

■ Transmission inhibited: You have

attempted to transmit, but for some
reason you cannot make a call at
this time.

■ Radio turned on: The radio is powered

on and ready to use.

■ Radio is revived: The radio has been

made operable by your service pro­vider.

Three long
beeps

30 Getting started

■ Go-ahead beeps (DMR calls)

Transmit timeout imminent: Your transmit
timer will expire and your current
transmission will be terminated.

Tone Meaning

One short,
high-pitched
beep

Two low­pitched beeps

Two high­pitched beeps

Two long high­low pitched
tone pairs

Radio is stunned: The radio has been
made inoperable by your service provider.

Radio’s temperature is high: The radio’s
temperature is in the high-temperature
range, but the radio will continue
to operate.

Radio’s temperature is very high: The
radio’s temperature is in the very high
temperature range and all transmissions
will now be at low power; if the radio’s
temperature rises outside this range,
transmissions will be inhibited. Turn off
the radio and allow it to cool down.

Synthesizer is out-of-lock: The radio’s
synthesizer is out-of-lock on the current
channel and you cannot operate on that
channel

.

Voice annunciation

Your radio may be programme d to play a pr e­recorded message for the start-up channel, network
or trunked workgroup and zone, as well as when any
of these are changed.

Getting started 31

Using function keys to access
frequently used features

The function keys provide access to some of the
features you will use most often. These features are
assigned to the function keys when the radio is
programmed. Some keys may have a feature
associated with both a short key press and a long key
press.

function key 1

(emergency key)

function key 2

function key 3
function key 4

Use the following table to record the function keys
programmed for your radio:

Short key press Long key press

F1
F2
F3
F4

1

F5

1

F6

1. On speaker microphone (if fitted)

For more information about the function keys that can
be programmed on your radio, contact your radio
provider.

32 Getting started

4Operation

This section describes the operation of the radio.

This section covers:

■ Turning the radio on and off

■ Adjusting the speak er volume

Operation 33

Turning the radio on and off

Rotate the power/volume control switch clockwise to
turn the radio on. Rotate the switch counterclockwise
to turn the radio off.

When the radio is first turned on, the status LED briefly
glows red, and the radio gives two short beeps.

Your radio may not turn on if your battery is very
low. (See "Low battery warning" on page 60.)

Adjusting the speaker volume

Rotate the power/volume control clockwise to
increase the speaker volume and counterclockwise to
decrease the volume.

The volume control also changes the volume
level of the radio’s audible indicators.

34 Operation

5Operating i n

conventional mode

This section explains how to operate your radio on a
conventional network (digital and analog).

This section covers:

■ Selecting a channel or group

■ Making a call

■ Making an emergency call

■ Making a preset call

■ Resending calls automatically

■ Transmitting at low power

■ Using monitor and squelch override (on analog

channels)

■ Bypassing the repeater (on analog channels)

■ Receiving a call

■ Using the radio in different repeater areas

■ Scanning a group of channels

■ Encryption

■ Location information

Operating in conventional mode 35

Selecting a channel or group

Use the channel selector to switch through the
channels and groups.

If you turn the channel selector while pressing
the PTT key, the channel will change after you
release the PTT key.

A group is a collection of channels that are
grouped together for either scanning or voting.

The sections "Using the radio in different repeater

areas" on page 44 and "Scanning a group of
channels" on page 44 explain how your radio

operates once a scan group or voting group has been
selected.

36 Operating in conventional mode

Making a call

The radio’s behavior when making a call changes
depending on the type of channel selected.

Channels can be programmed for:

■ DMR calls over the DMR network

■ DMR calls between radios

■ analog calls between radios

If you are on a channel programmed for calls over the
DMR network, the green LED indicates whether the
network is active. By default, the network is inactive
(green LED is off).
Initiating a call will activate the network which will
remain active for a programmed time. While the
network is active (green LED glows), you can
complete the call and start a new call.

If you are on a channel programmed for DMR or
analog calls between radios (without a radio network),
the green LED indicates activity on the channel, i.e.
whether someone is talking.

For all DMR calls (over the network or radio to radio),
you will hear a go-ahead double-beep after pressing
the PTT key (if programmed).

Receiving a new DMR call is indicated by a number of
beeps (if programmed):

■ one beep: individual call

■ two beeps: group call

■ three beeps: broadcast call to all radios

DMR calls have an inactivity timeout. If a pause in the
conversation exceeds the timeout, the next press of
the PTT key will establish a new call.

Operating in conventional mode 37

To make a call:

1 Select the required channel or group.
2 On channels programmed for DMR or analog calls

between radios (without a radio network):
Check that the channel is clear. If the LED is
glowing green, the channel is busy and you may
not be able to transmit.

3 Hold the radio so that the microphone is abou t one

inch (2.5 cm) from your mouth and press the PTT
key to transmit.

4 On a DMR channel: Wait for the go-ahead do uble-

beep (if programmed).

5 Speak clearly into the microphone and release the

PTT key when you have finished talking.
While you are transmitting, the LED glows red.

If you turn the channel selector while pressing
the PTT key, the channel will change after you
release the PTT key.

Limiting call time

Your radio may limit the amount of time you can talk
(transmit) continuously. This is known as the ‘transmit
timer’ or ‘time-out timer’ and allows other radio users
to make calls on that channel.

The radio warns you before the transmit timer expi res
by beeping three times. The status LED flashes red.

If the transmit timer has timed out, you must release
the PTT before you can transmit again.

Your radio may be unable to transmit for a short
time after the transmit timer has expired.

Making an emergency call

You may be able to activate emergency mode by
using a programmed function key.

38 Operating in conventional mode

1 Press the function key programmed for

Emergency Mode and an emergency call is sent to
your dispatcher, or some other predetermined
location. The radio will sound a high-pitched tone
sequence.

While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher can hear any activity near the radio.
Alternatively, your radio may appear to turn off but
will actually remain in emergency mode.

2 Reset the radio to normal operation at any time by

turning the radio off and then on.

Emergency mode may be programmed to end
after a fixed period of time. In this case, there is
no need to turn the radio off a nd then on in order
to return the radio to normal operation.

Making a preset call

You may be able to use your radio to make preset
calls to an individual or a specific group using special
signaling known as ‘Selcall’.

Preset individual or group calls can be assigned to
each channel and/or function key.

To make a preset call:

1 Select the required channel or group.
2 Press the programmed function key or PTT

(depending on your configuration).

Resending calls automatically

Your radio may have been programmed to resend
individual and group calls when they are not
answered.

There are two automatic callback features:

■ deferred calling

Operating in conventional mode 39

■ no acknowledgement retries

Deferred calling

When you attempt to make a call on a channel that is
busy, the radio can store and send the call once the
channel is free. The radio gives a low-pitche d beep if
the channel is busy, and then waits until the channel
is free to retry the call.

A deferred calling time limit may have be
configured. Once the time limit has expired the
radio will no longer attempt to retry the call.

To cancel a deferred call:

■ Press the PTT key.

No acknowledgement retries

When you send a call and there is no r eply, the call is
resent.

To cancel a call that is being resent:

■ Press the PTT key.

Transmitting at low power

If you are using your radio in conditions where signal
strength is high, you can extend the shift life of your
battery by transmitting at low power.

Some channels may always transmit at low power.
To turn low power transmit on or off for all channels:
1 Press the function key programmed for low-power

transmit to transmit at low power on your current
channel.

2 Press the low-power transmit function key again to

turn low-power transmit off.

40 Operating in conventional mode

Using monitor and squelch
override (on analog channels)

The monitor function allows you to over rid e so me or
all of the radio’s mutes, and hear if there is any traffic
on a channel before you make a call.

The squelch override function lets the radio user
override the squelch (carrier) mute an d hear all noise
on a channel, including weak signals that are below
the programmed squelch threshold.

To turn monitor on and off:

■ Press the function key programmed to turn moni-

tor on and off.
While monitor is on, the LED slowly flashes green.

Your radio may be programmed so that monitor
turns off automatically after a short time.

To turn squelch on and off:

Squelch is often programmed as a long
keypress of the same f unction key that turns
monitor on and off.

1 Long press the monitor function key to override

both squelch and the signalling mutes.
This allows you to hear even faint and noisy

signals. While squelch override is on, the LED
slowly flashes green.

2 Press the monitor function key again to return the

radio to a quiet state.

Squelch cannot be overridden when the radio is
scanning.

Operating in conventional mode 41

Bypassing the repeater
(on analog channels)

For analog channels, you can bypa ss th e ra dio
repeater and communicate directly with another radi o.
This feature is known as repeater talkaround. You ca n
do this, for example, when you are out of range of the
repeater, or if the repeater is busy or stops working.
While repeater talkaround is active, all tr ansmissions
are made on the receive freq uency of the channel you
are on.

To activate repeater talkaround:

1 Select the required channel.
2 Press the programmed function key to turn

repeater talkaround on.

3 Proceed with your call.
4 To turn repeater talkaround off, either change the

channel, or press the function key again.

Receiving a call

When there is valid activity on your radio’s currently
selected channel or group, the radio unmutes and you
can hear the call.

If an incoming analog call contains special signaling
that matches the signaling programmed for yo ur radio,
the LED flashes green and your radi o ma y giv e a
ringing tone.

42 Operating in conventional mode

Using the radio in different
repeater areas

Your radio may have a group of channels
programmed as a voting group. The channels in the
voting group all carry the same traffic, but from
different repeaters. As your radio moves in and out of
different repeater coverage areas, the best
communication channel is automatically selected for
you to use, until a better communications channel is
selected.

This channel is known as the ‘home’ channel, and will
be the channel you make and receive calls on.

The section "Selecting a channel or group" on

page 37 explains how to select a group. A group can

be either a voting or a scanning group.

Suspending a channel from a voting group

You may be able to use the function key progr ammed
for nuisance delete to temporarily delete one of the
channels from the voting group.

When that voting group is next selected, or after the
radio has been turned off and then on, the deleted
channel is again part of the voting group.

Scanning a group of channels

The scan function is used to monitor a programmed
group of channels, looking for activity. When activity is
detected on a channel in the scan group, the radio
stops on that channel. The radio unmute s and you can
hear the call. Scanning resumes once the channel is
no longer busy.

The section "Selecting a channel or group" on

page 37 explains how to select a group. A group can

be either a voting or a scanning group.

Operating in conventional mode 43

Making a call while scanning

If you wish to make a call while your radio is scanning:
1 If there has been no recent activity on the channel,

then the channel that is called depends on the way
your radio has been programmed. The po ssible
options are:

■ your radio calls a predetermined channel

e.g. your dispatcher,

■ your radio calls the channel where activity was

last detected, or

■ your radio calls the last free channel.

2 When the called party responds, proceed with

your conversation.

Suspending a channel from a scanning group

If a member channel of a scan group is busy for a long
time and you do not wish to hear the conversation, you
may be able to use the function key programmed for
nuisance delete to temporarily delete it from the scan
group.

When the scan group is next selected, or after the
radio has been turned off and then on, the deleted
channel is again part of the scan group.

Encryption

Channels of your radio may be programmed to
encrypt outgoing calls. Incoming calls will still be
decoded by your radio so long as the key required to
decode the call is stored in your radio.

Location information

Your radio may be configured to send location
information.

44 Operating in conventional mode

6 Operating in trunked

mode

This section explains how your radio operates on a
DMR (digital), MPT (analog) or dual-mode trunked
network.

These features are controlled by software
licenses (SFE) and may not be available with
your radio.

Your radio must have trunking functionality
programmed before it can operate in DMR or
MPT trunked mode.

This section covers:

■ Making a preset call

■ About trunked zones and workgro u ps

■ About emergency operation

■ Receiving a call

■ Placing the radio in do-not-disturb mode

Making a preset call

The preset calls programmed for your radio may be to
other radios, to PABX extensions or to PSTN
numbers.

Depending on how your radio is progra mmed, you
may be able to use a function key to set up a preset
call.

Operating in trunked mode 45

About trunked zones and
workgroups

Trunked zones and workgroups are used to manage
the calls on the trunked system. Zones typically define
geographic areas (towns, suburbs or counties), or
branches of an organization. Workgroups span
multiple zones, and typically define functions, work
areas or job roles.

When your radio belongs to a workgroup, it is said to
be ‘subscribed’, and you receive all calls directed to
that group of users. A group’s members are dynamic,
in that a group only contains radios that are currently
registered on the system and subscribed to the
same group.

Your radio may be programmed to use different
names for a ‘zone’ and ‘workgroup’.
For example, ‘district’ or ‘area’ may be used in
place of zone, and ‘role’ or ‘gr oup’ may be used
in place of workgroup.

Selecting a zone

Depending on how your radio is programmed, you
may be able to use the channel selector to select a
zone.

Enabling workgroups on the TP9310

In order to enable workgroups on the TP9310, your
radio must be programmed with the Trunked UI >

General > Display > Idle Display field set to “Zone
and Workgroup”.

Complete the following steps in the programming
application:

1 Unselect the Specifications > Entry Level Radio

field.

46 Operating in trunked mode

2 Change the Trunked Features > Trunked UI

form > General tab > Idle Display field to ‘Zone
and Workgroup’.

3 Select the Specifications > Entry Level Radio

field.

4 Program the radio.

Selecting a workgroup

Depending on how your radio is progra mmed, you
may be able to use the channel selector to select a
workgroup.

Making a call to a workgroup

Different types of calls may be associated with your
workgroups. These calls can be individual calls,
preset calls, broadcast calls (no response permitted),
or conference calls.

To make a call to a workgroup:
1 Select the required zone. See "Selecting a zone"

on page 48.

2 Select the required workgroup. See "Selecting a

workgroup" on page 49.

3 Press the PTT key, and a call to that workgroup is

made.

Selecting the homegroup

Your ‘homegroup’ is the workgroup in which your
radio usually operates. Depending on your radio
configuration, you may be able to return to your
homegroup using a function key.

Using a function key

You may be able to use a function key to toggle
between your homegroup, and the currently
selected zone and workgroup.

Operating in trunked mode 47

■ Press the function key programmed for your

homegroup.
If voice annunciation has been configured, the

radio will announce the homegroup when you
return to it from another workgroup.

Scanning workgroups

The ‘My Workgroups’ list comprises the current
workgroup, the homegroup, and other programmed
groups. When scanning is active, the radio will receive
activity from any subscribed groups in the My
Workgroups list.

To activate scanning:

Using a function key

Depending on how your radio is programmed, you
may be able to use a function key to toggle
scanning.

About emergency operation

In an emergency you may be able to summon help by
sending an emergency call. After making the call, your
radio may be programmed to enter emergency mode.
While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher or the called party can hear any activity
near your radio.

On most networks, an emergency call takes
precedence over other call types, and existing calls
are cleared down so that the emergency call can
proceed.

To make an emergency call from your radio, you may
be able to either:

■ make a preset emergency call,

■ use a function key programmed for emergency

mode.

48 Operating in trunked mode

Making a preset emergency call

Depending on how your radio is progra mmed, you
may be able to use a programmed function key to
make a preset emergency call from your radio.

1 Press the programmed function key (d epending on

your configuration).
An emergency call is now sent to the emergency

location that has been programmed for your radio .

Activating emergency mode

You can activate emergency mode usin g a fun ction
key programmed for emergency mode. Once
emergency mode is activated, your radio makes an
emergency call to your dispatcher or some other
predetermined location. The radio then enters
emergency mode.

While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher can hear any activity near the radio.

Cancelling emergency mode

Reset the radio to normal operation at any time by
turning the radio off and then on.

Emergency mode may be programmed to end
after a fixed period of time. In this case, there is
no need to turn the radio off and the n on in order
to return the radio to normal operation.

Receiving a call

When you receive a call, your radio responds in one
of two ways, depending on the way it was
programmed and the way your network operates.

■ On-air call setup: The radio gives a ring and auto-

matically accepts the call.

Operating in trunked mode 49

■ Full off-air call setup (FOACSU): When a call is

received, the radio rings like a telephone.
To accept the call, briefly press the PTT key.

Once green LED glows green, the network is active
and you can proceed with the call, as follows:

1 Hold the microphone about 2 inches (5 cm) from

your mouth.

2 Press and hold the PTT key to transmit.
3 Speak clearly into the microphone and release the

PTT key when you have finished talking.
While you are transmitting, the LED glows red.

4 En d th e call by pre ssin g the fu nction key

programmed for Call Cleardown. The ne twork may
also end the call if neither you nor the other party
transmits for a predetermined time or if your call
time limit is exceeded.

50 Operating in trunked mode

Transmit timer

Your radio may have a transmit timer that limits the
amount of time you can transmit continuously.

When the transmit timer is about to expire, the LED
flashes red, and the radio gives three beeps.

If the transmit timer times out, the call clears down.

Call time limit

In trunked mode, the length of your call may be limited
by the network or by your radio.

Placing the radio in
do-not-disturb mode

If you do not want calls for a while, you can place the
radio in do-not-disturb mode, so that incoming calls
can be ignored. You can make outgoing calls in the
usual way.

Using a function key

1 Press the function key programmed for do not

disturb, to activate the do-not-disturb function.
Your radio will now ignore all incoming calls.

2 To deactivate the do-not-disturb function, press

the do-not-disturb function key again.

Activating do-not-disturb mode will result in a
single short beep. Deactivating do-not-disturb
mode will result in a single, short, low-pitched
beep.

Operating in trunked mode 51

7 Loneworker monitoring

Loneworker monitoring is a safety feature for people
who work alone. Loneworker monitor ing ma y be
programmed to be on or off at all times, or ca n be
switched on and off by the user using a programmed
function key.

A loneworker alarm is activated if for a predetermined
period of time:

■ the radio has been tilted by more than 60 degree s

(man down)

■ the radio has not moved

■ there has been no user activity

Your radio may be programmed to re spond to a
combination of these even ts.

When the predetermined time has expired, an audible
warning is given and you have a predetermined time
to respond to the loneworker situation.

If you are unable to respond, the ra dio enter s
emergency mode.

Turning loneworker monitoring
on and off

■ Press the function programmed for turning lone-

worker monitoring on and off.

52 Loneworker monitoring

Responding to a loneworker
alarm

If you hear a beep to indicate that the radio is
expecting a response from you to acknowledge that
you are safe:

■ Press any key.

■ Move the radio.

■ If using the man down feature, restore the radio to

an upright position.

Otherwise the radio will activate emergency mode.

Loneworker monitoring 53

8 Charging and caring for

batteries

This section describes how to charge your Tait radio
battery as well as care for it, to ensure safe operation,
maximum performance and prolonged battery life.

This section covers:

■ About the chargers

■ Before using the charger

■ Charging the battery

■ Maintaining battery life and performance

■ Storing batteries

■ Disposing of batteries

54 Charging and caring for batteries

About the chargers

Unless otherwise indicated, the char gin g advic e and
instructions in this chapter apply to all chargers.

There are three types of charger available for your
Tait radio battery:

■ Desktop charger: Small enough to

fit on a desk, it charges one bat­tery at a time.

■ Multicharger:

Charges up to six
batteries. It can be
mounted on a desk,
on a wall, or in an
equipment rack.

Warning The multi-charger must be connected to an
earthed mains socket-outlet.

■ Vehicle charger: Charges one

battery at a time while installed
in a vehicle.

Before using the charger

Notice T urn the radio off before removing the battery ,

and turn it on again after attaching the battery. This
ensures that the radio powers down and up correctly.
Failing to follow this procedure may require the radio
to be turned off then on again to operate correctly.

Charging and caring for batteries 55

Handle the battery safely

Warning Handle the battery safely. Failure to

observe the following handling recommendations
could result in personal injury and/or equipment
damage.

■ Before using a Li-ion battery, please read the

Li-ion Battery Safety Information (MPC-00006-xx)
included with your battery, and follow the instruc­tions it provides. Incorrect use of a Li-ion battery
can cause explosion or fire.

■ Do not short-circuit the battery contacts, neither

intentionally nor accidentally, e.g. by placing the
battery with conductive materials such as keys or
jewelry inside a pocket or container. Short-circuit­ing the battery contacts can heat up the conduc­tive material.

Attaching of labels

Warning Do not obstruct the vent hole on the battery

or the vent hole on the radio chassis label. If the vent
on the battery is obstructed the battery may explode,
causing personal injury and/ or damage to property . If
the vent on the radio is obstructed, audio quality and/
or key function may deteriorate and radio seals may
be damaged.

For detailed information about attaching labels sa fely,
see "Attaching labels to the radio or battery" on

page 21.

Charging temperatures

Notice Do not expose a battery to very high or very

low temperatures for extended periods of time. Doing
so will shorten the usable life (‘service life’) of the
battery.

56 Charging and caring for batteries

To achieve the best results when charging your
battery:

■ Before you begin to charge your battery, make

sure that the battery temperature is close to the
room temperature in which the battery is to be
charged.

■ If possible, charge the battery in

temperatures between 50 °F and
77 °F (between 10 °C and 25 °C).
This temperatur e ra ng e is the op t i­mal charging range.

Charging only starts when the battery is
between 32 °F to 104 °F (0 °C to 40 °C).

Temperature indications

When the battery temperature is outside the normal
charging range, the orange LED on the charger is lit.
Charging will start or resume once the temperature is
within normal limits, and no action is required by you.

77 °F
25 °C

50 °F
10 °C

Leaving the battery on charge

You can leave a battery/radio in the charger once
charging is complete. Leaving a battery in the charger
will not overcharge or damage it.

You can remove a battery/radio from the charger at
any time without harming the battery, the radio, or the
charger. When you return the battery/radio to the
charger, charging is automatically resumed.

Vehicle charger only

It is safe to switch off the ignition while there is still a
battery in the charger. However, if the vehicle will not
be used again for some time, check whether charging
will continue while the ignition is off, and consider
what effect this might have on the vehicle battery.

To check, place the battery in the charger, and switch
off the vehicle ignition:

Charging and caring for batteries 57

■ If no charger LED stays lit, the charger will resume

charging only when the ignition is switched on
again. Minimal charger standby power will be
drawn from the vehicle battery until then.

■ If a charger LED stays lit, the charger will continue

to charge the radio battery even while the ignition
is off, and will continue to draw power from the
vehicle battery. Once the battery is charged, the
charger draws minimal current and has little ef fect
on a healthy vehicle battery.

Receiving calls while charging

Applies to desktop charger and multicharger
only.

Notice For best charging performance, switch off the
radio before placing it in the charger.

You can receive a call while the radio is in the charger,
but your radio performance may be degraded. If you
do remove the radio from the charge r to answer a call,
the call will not be disrupted.

Removing the radio from the charger to make or
receive a call ends the charging process. Charging
safely recommences when the radio is reinserted into
the charger.

Low battery warning

Notice Do not allow a radio battery to fully discharge

every time you use it, or you will shorten the service
life of the battery.

When the battery is low a high-pitched beep sounds.
You should recharge or replace the battery a s soon as

possible. When the battery is completely empty, the
radio emits a long, low-pitched beep and then stops
working. Turn off the radio immediately.

58 Charging and caring for batteries

Charging the battery

Fully charge a battery before using it for the first time.
This will take up to 2.5 hours.

The red LED stays lit while the battery charges.
To charge the battery:
1 Desktop charger: Conne ct th e cha r ge r to th e

correct Tait power adaptor.
Multicharger and vehicle charger: Power on the

charger.
Initially, all three LEDs are lit for two seconds.

2 Place just a battery in the charger, or a radio with

a battery attached (desktop charger or
multicharger only). There is no need to remove a
belt clip, antenna, or any accessory that is
attached to the accessory connector.

The red LED lights up, and stays lit while the
battery charges. For a battery that is almost
completely discharged, allow two hours.

When charging is complete, the green LED
lit.

stays

Charging and caring for batteries 59

LED behavior

If there is a battery in the charger when power is
supplied to the charger, the LEDs behave as follows:

LED Meaning

briefly

steady

steady

steady

The charger has been connected to a power
supply .

The battery is charging.

Charging complete. Remove the battery, or
leave it in the charger.

■ The battery temperature is outside the

normal charging range. Charging will start
or resume once the temperature is within
normal limits. No action is required.

■ There is a fault. Contact your local

regional Harris office.

If the LEDs for all charger slots continuously

or

flashing

all off

flash orange, or red then orange, the
multicharger itself may be faulty (e.g. the fan
may be jammed or faulty). Consult your radio
provider for advice.

There is a fault. Contact your local regional
Harris office.

If the charger does not behave as expected:

■ Make sure the radio or battery is seated properly

in the charger.

■ Check that the charger is properly plugged in.

■ Check that the battery and charger contacts are

clean. To clean, wipe the contacts with a dry lint­free cloth to remove any dirt, oil or grease.

60 Charging and caring for batteries

Removing the battery from the charger

■ Desktop charger and multicharger : Lif t the batte ry/

radio out of the charger.

■ V ehicle charger : Pull the release ba r up , and then

lift out the battery.

You can remove a battery/radio from the charger at
any time without harming the battery, the radio, or the
charger. When you return the battery/radio to the
charger, charging is automatically resumed. You can
also leave a battery/radio in the charger once
charging is complete.

Maintaining battery life and
performance

With proper care and maintenance you will maintain
the performance and life of the battery. It is
recommended that you:

■ Use only Tait batteries and chargers.

■ Do not expose a battery to very hig h or very low

temperatures for extended periods of time. Doing
so will shorten the service life of the battery.

Very high: above 140 °F (60 °C )
Very low: less than –4 °F (–20 °C)

■ Charge the battery at a room temperature of

between 50 °F and 77 °F (between 10 °C and
25 °C). This temperature range is the optimal
charging range.

■ Sto re batteries properly when not in use.

See "Storing batteries" on page 64.

Cleaning the contacts of the battery

Notice Do not scratch or scrape the contacts of the

battery. If necessary, wipe the contacts of the battery
with a dry, lint-free cloth to remove any dirt, oil or
grease.

Charging and caring for batteries 61

Storing batteries

When not in use for a month or more , batteries should
be stored correctly to prolong their life.

■ Remove the battery from the r adi o be fo re storag e.

■ Fully charge the battery if storing fo r less than one

month.

■ Charge the battery to about 30% if storing for lon-

ger than one month.

■ Store the battery in a cool dry place.

Using batteries after storage

Batteries that have been stored for any length of time
must be charged before being used. See "Charging

the battery" on page 61.

Disposing of batteries

Run the battery flat before disposing of it. When
disposing of the battery, be sure to do so in an
environmentally sensitive manner. Please contact
your radio provider for informa tion on rec yclin g
programs in your area. See "Environmental

responsibilities" on page 6 for more information.

62 Charging and caring for batteries

9 Troubleshooting

This section describes troubleshooting procedure s,
and basic maintenance.

This section covers:

■ About troubleshooting

■ When your radio won’t turn on

■ Identifying the radio’s audible tones

■ General care

Troubleshooting 63

About troubleshooting

If you are experiencing difficulty operating your radio,
you may find the following sections helpful. Consult
your radio provider for assistance, if necessary.

When your radio won’t turn on

If the LED on your radio does not glow red when the
radio is turned on, it is probable that power is not
reaching the radio. Check the following:

■ Is the battery firmly attached to the radio?

■ Is the battery sufficiently charged?

■ Is the battery charger working properly?

If all appears to be in order, but your radio still fails to
operate properly, contact your radio provider for
further assistance.

Identifying the radio’s audible tones

The radio’s audible tones can help you identify a
potential problem. See "Audible tones" on page 31.

General care

Your radio requires no regular maintenance other
than ensuring that the battery has sufficient charge
and that no damage has occurred to the antenna or
the battery.

Notice To prevent permanent damage to the radio
case, do not allow the radio to come into contact with
detergents, alcohol, aerosol sprays, or petroleum­based products.

For general battery care, see "Maintaining battery life

and performance".

64 Troubleshooting

Cleaning the contacts of the battery

Notice Do not scratch or scrape the contacts of the

battery. If necessary, wipe the contacts of the battery
with a dry, lint-free cloth to remove any dirt, oil or
grease.

Cleaning the radio

If you need to clean the radio case, use a cloth
dampened with clean water.

Troubleshooting 65

Tait Software Licence Agreement

This Software License Agreement
("Agreement") is between you
(“Licensee”) and Tait Limited (“Tait").

By using any of the Software items
embedded and pre-loaded in the
related Tait Designated Product,
included on CD, downloaded from the
Tait website, or provided in any other
form, you agree to be bound by the
terms of this Agreement. If you do not
agree to the terms of this Agreement,
do not install or use any of the
Software. If you install or use any of
the Software, that will be deemed to be
acceptance of the terms of this
Agreement.

For good and valuable consideration,
the parties agree as follows:

SECTION 1 DEFINITIONS

“Confidential Information” means all

or any information supplied to or
received by Licensee from Tait,
whether before or after installation or
use and whether directly or indirectly
pertaining to the Software and
Documentation supplied by Tait,
including without limitation all
information relating to the Designated
Products, hardware, software;
copyright, design registrations,
trademarks; operations, processes,
and related business affairs of Tait;
and including any other goods or
property supplied by Tait to Licensee
pursuant to the terms of this
Agreement.

“Designated Products” means

products provided by Tait to Licensee
with which or for which the Software
and Documentation is licensed for
use.

“Documentation” means product and

software documentation that specifies
technical and performance features
and capabilities; user, operation, and
training manuals for the Software; and

all physical or electronic media upon
which such information is provided.

“Executable Code” means Software

in a form that can be run in a computer
and typically refers to machine
language, which is comprised of native
instructions the computer carries out in
hardware. Executable code may also
refer to programs written in interpreted
languages that require additional
software to actually execute.

“Intellectual Property Rights” and
“Intellectual Property” mean the

following or their substant ia l
equivalents or counterparts,
recognized by or through action before
any governmental authority in any
jurisdiction throughout the world and
including, but not limited to all rights in
patents, patent applications,
inventions, copyrights, trademarks,
trade secrets, trade names, and other
proprietary rights in or relating to the
Software and Documentation;
including any adaptations, corrections,
de-compilations, disassemblies,
emulations, enhancements fixes,
modifications, translations and
updates to or derivative works from,
the Software or Documentation,
whether made by Tait or another party,
or any improvements that result from
Tait processes or, provision of
information services.

“Licensee” means any individual or

entity that has accepted the terms of
this License.

“Open Source Software” means

software with freely obtainable source
code and license for modification, or
permission for free distribution.

“Open Source Software License”

means the terms or conditions under
which the Open Source Software is
licensed.

66 Tait Software Licence Agreement

“Person” means any individual,

partnership, corporation, association,
joint stock company, trust, joint
venture, limited liability company,
governmental authority, sole
proprietorship, or other form of legal
entity recognized by a governmental
authority.

“Security Vulnerability” means any

flaw or weakness in system security
procedures, design, implementation,
or internal controls that if exercised
(accidentally triggered or intentionally
exploited) could result in a security
breach such that data is compromised,
manipulated, or stolen, or a system is
damaged.

“Software” (i) means proprietary

software in executable code format,
and adaptations, translations, de­compilations, disassemblies,
emulations, or derivative works of
such software; (ii) means any
modifications, enhancements, new
versions and new releases of the
software provided by Tait; and (iii) may
contain one or more items of software
owned by a third-party supplier. The
term "Software" does not include any
third-party software provided under
separate license or not licensable
under the terms of this Agreement.

“Source Code” means software

expressed in human readable
language necessary for
understanding, maintaining,
modifying, correcting, and enhancing
any software referred to in this
Agreement and includes all states of
that software prior to its compilation
into an executable programme.

“Tait” means Tait Limited and

includes its Affiliates.

SECTION 2 SCOPE

This Agreement contains the terms
and conditions of the license Tait is
providing to Licensee, and of
Licensee’s use of the Software and
Documentation. Tait and Licensee
enter into this Agreement in

connection with Tait delivery of certain
proprietary Software and/or products
containing embedded or pre-loaded
proprietary Software.

SECTION 3 GRANT OF
LICENSE

3.1. Subject to the provisions of this
Agreement and the payment of
applicable license fees, Tait grants to
Licensee a personal, limited, non­transferable (except as permitted in
Section 7), and non-exclusive license
to use the Software in executable code
form, and the Documentation, solely in
connection with Licensee's use of the
Designated Products for the useful life
of the Designated Products. This
Agreement does not grant any rights to
source code.

3.2. If the Software licensed under this
Agreement contains or is derived from
Open Source Software, the terms and
conditions governing the use of such
Open Source Software are in the Open
Source Software Licenses of the
copyright owner and not in this
Agreement. If there is a conflict
between the terms and conditions of
this Agreement and the terms and
conditions of the any applicable Open
Source Software Licenses, the terms
and conditions of the Open Source
Software Licenses will take
precedence. For information about
Open Source Components contained
in Tait products and the related Open
Source licenses, see:
http://support.taitradio.com/go/

opensource

SECTION 4 LIMITATIONS ON
USE

4.1. Licensee may use the Software
only for Licensee's internal business
purposes and only in accordance with
the Documentation. Any other use of
the Software is strictly prohibited.
Without limiting the general nature of
these restrictions, Licensee will not
make the Software available for use by

Tait Software Licence Agreement 67

third parties on a "time sharing,"

lication service provider," "service

"app
bureau" basis, or for any other similar
commercial rental or sharing
arrangement.

4.2. Licensee will not, and will not
directly or indirectly allow or enable
any third party to: (i) reverse engineer,
disassemble, extract components,
decompile, reprogram, or otherwise
reduce the Software or any portion
thereof to a human perceptible form or
otherwise attempt to recreate the
source code; (ii) modify, adapt, create
derivative works of, or merge the
Software; (iii) copy, reproduce,
distribute, lend, or lease the Software
or Documentation to any third party;
(iv) grant any sublicense or other rights
in the Software or Documentation to
any third party; (v) take any action that
would cause the Software or
Documentation to be pla ced in the
public domain; (vi) remove, or in any
way alter or obscure any copyright
notice or other notice of Tait or third­party licensor’s proprietary rights; (vii)
provide, copy, transmit, disclose,
divulge or make the Software or
Documentation available to, or permit
the use of the Software by, any third
party or on any machine except as
expressly authorized by this
Agreement; or (viii) use, or permit the
use of, the Software in a manner that
would result in the production of a copy
of the Software by any means
whatsoever other than what is
permitted in this Agreement. Licensee
may make one copy of the Software to
be used solely for archival, back-up, or
disaster recovery purposes; provided
that Licensee may not operate that
copy of the Software at the same time
as the original Software is bei n g
operated. Licensee may make as
many copies of the Documentation as
it may reasonably require for the
internal use of the Software.

4.3. Unless otherwise authorized by
Tait in writing, Licensee will not, and

will not enable or allow any third party
to: (i) install a copy of the Software on
more than one unit of a Designated
Product; or (ii) copy or transfer
Software installed on one unit of a
Designated Product to any other
device. Licensee may temporarily
transfer Software installed on a
Designated Product to another device
if the Designated Product is inoperable
or malfunctioning. Temporary transfer
of the Software to another device must
be discontinued when the original
Designated Product is returned to
operation and the Software must be
removed from the other device.

4.4. Licensee will maintain, during the
term of this Agreement and for a
period of two years thereafter,
accurate records relating to this
license grant to verify compliance with
this Agreement. Tait, or a third party
nominated by Tait, may inspect
Licensee’s premises, books and
records, upon reasonable prior notice
to Licensee, during Licensee’s normal
business hours and subject to
Licensee's facility and security
regulations. Tait is responsible for the
payment of all expenses and costs of
the inspection, provided that Licensee
shall indemnify Tait for all costs
(including audit costs and legal costs
on a solicitor client basis) if Licensee
has breached the terms of this
Agreement. Any information obtained
by Tait during the course of the
inspection will be kept in strict
confidence by Tait and used solely for
the purpose of verifying Licensee's
compliance with the terms of this
Agreement.

SECTION 5 OWNERSHIP AND
TITLE

Tait, its licensors, and its suppliers
retain all of their Intellectual Property
Rights in and to the Software and
Documentation, in any form. No rights
are granted to Licensee under this
Agreement by implication, estoppel or

68 Tait Software Licence Agreement

otherwise, except for those rights
which are expressly granted to
Licensee in this Agreement. All
Intellectual Property developed,
originated, or prepared by Tait in
connection with providing the
Software, Designated Products,
Documentation, or related services,
remains vested exclusively in Tait, and
Licensee will not have any shared
development or other Intellectual
Property Rights.

SECTION 6 LIMITED
WARRANTY; DISCLAIMER
OF WARRANTY

6.1. The commencement date and the
term of the Software warranty will be a
period of one (1) year from Tait
shipment of the Software. If Licensee
is not in breach of any obligati o ns
under this Agreement, Tait warrants
that the unmodified Software, when
used properly and in accordance with
the Documentation and this
Agreement, will be free from a
reproducible defect that eliminates the
functionality or successful operation of
a feature critical to the primary
functionality or successful operation of
the Software. Whether a defect has
occurred will be determined solely by
Tait. Tait does not warrant that
Licensee’s use of the Software or the
Designated Products will be
uninterrupted, error-free, completely
free of Security Vulnerabilities, or that
the Software or the Designated
Products will meet Licensee’s
particular requirements. Tait makes no
representations or warranties with
respect to any third-party software
included in the Software.

6.2 Tait sole obligation to Licensee,
and Licensee’s exclusive remedy
under this warranty, is to use
reasonable efforts to remedy any
material Software defect covered by
this warranty. These efforts will involve
either replacing the media or
attempting to correct significant,

demonstrable program or
documentation errors or Security
Vulnerabilities. If Tait cannot correct
the defect within a reasonable time,
then at Tait option, Tait will replace the
defective Software with functionally
equivalent Software, license to
Licensee substitute Software which
will accomplish the same objective, or
terminate the license and refund
Licensee’s paid license fee. If Tait
investigation of the perceived defect
reveals that no such defect in fact
exists, Tait may recover its costs in
respect of such investigation from
Licensee.

6.3. Tait disclaims any and all other
warranties relating to the Software or
Documentation other than the express
warranties set forth in this Secti o n 6.
Warranties in Section 6 are in lieu of all
other warranties whether express or
implied, oral or written, and including
without limitation any and all implied
warranties of condition, title, non­infringement, merchantability, or
fitness for a particular purpose or use
by Licensee (whether Tait knows, has
reason to know, has been advised of,
or is otherwise aware of any such
purpose or use), whether arising by
law, by reason of custom or usage of
trade, or by course of dealing. In
addition, Tait disclaims any warranty
to any person other than Licensee with
respect to the Software or
Documentation.

SECTION 7 TRANSFERS

7.1. Licensee will not transfer the
Software or Documentation to any
third party without specific prior written
consent from Tait. Tait may withhold
such consent or at its own discretion
make the consent conditional upon the
transferee paying applicable license
fees and agreeing to be bound by this
Agreement.

7.2. In the case of a value-added
reseller or distributor of Tait
Designated Products, the consent

Tait Software Licence Agreement 69

referred to in
contained in a Tait Reseller or Tait
Distributor Agreement.

7.3. If the Designated Products are
Tait vehicle-mounted mobile products
or hand-carried portable radio
products and Licensee transfers
ownership of the Tait mobile or
portable radio products to a third party,
Licensee may assign its right to use
the Software which is embedded in or
furnished for use with the radio
products and the related
Documentation; provided that
Licensee transfers all copies of the
Software and Documentation to the
transferee.

7.4. For the avoidance of any doubt,
Section 7.3 excludes TaitNet
Infrastructure, or the products listed at
any time under network products at:

http://www.taitradio.com.

7.5. If Licensee, as a contractor or
subcontractor (integrator), is
purchasing Tait Designated Products
and licensing Software not for its own
internal use but for end use only by a
Customer, the Licensee may transfer
such Software, but only if a) Licensee
transfers all copies of such Software
and the related Documentation to the
transferee and b) Licensee has first
obtained from its Customer (and, if
Licensee is acting as a subcontractor,
from the interim transferee(s) and from
the ultimate end user sub license) an
enforceable sublicense agreement
that prohibits any other transfer and
that contains restrictions substantially
identical to the terms set forth in this
Software License Agreement. Except
as stated in the foregoing, Licensee
and any transferee(s) authorised by
this Section may not otherwise
transfer or make available any Tait
Software to any third party nor permit
any party to do so. Licensee will, on
request, make available evidence
reasonably satisfactory to Tait
demonstrating compliance with all the
foregoing.

Section 7.1 may be

SECTION 8 TERM AND
TERMINATION

8.1. Licensee’s right to use the
Software and Documentation will
commence when the Designated
Products are supplied by Tait to
Licensee and will continue for the life
of the Designated Products with which
or for which the Software and
Documentation are supplied, unless
Licensee breaches this Agreement, in
which case this Agreement and
Licensee's right to use the Software
and Documentation may be
terminated immediately upon notice by
Tait.

8.2. Within thirty (30) days after
termination of this Agreement,
Licensee must certify in writing to Tait
that all copies of the Software have
been removed or deleted from the
Designated Products and that all
copies of the Software and
Documentation have been returned to
Tait or destroyed by Licensee and are
no longer in use by Licensee.

8.3. Licensee acknowledges that Tait
made a considerable investment of
resources in the development,
marketing, and distribution of the
Software and Documentation and that
Licensee's breach of this Agreement
will result in irreparable harm to Tait for
which monetary damages would be
inadequate. If Licensee breaches this
Agreement, Tait may terminate this
Agreement and be entitled to all
available remedies at law or in equity
including immediate injunctive relief
and repossession of all non­embedded Software and associated
Documentation. Licensee shall pay all
Tait costs (on an indemnity basis) for
the enforcement of the terms of this
Agreement.

SECTION 9 CONFIDENTIALITY

Licensee acknowledges that the
Software and Documentation contain
proprietary and Confidential
Information valuable to Tait and are

70 Tait Software Licence Agreement

Tait trade secrets, and Licensee
agrees to respect the confidentiality of
the information contained in the
Software and Documentation.

SECTION 10 LIMITATION OF
LIABILITY

10.1. In no circumstances shall Tait be
under any liability to Licensee, or any
other person whatsoever, whether in
Tort (including negligence), Contract
(except as expressly provid ed in thi s
Agreement), Equity, under any
Statute, or otherwise at law for any
losses or damages whether general,
special, exemplary, punitive, direct,
indirect, or consequential arising out of
or in connection with any use or
inability of using the Software.

10.2. Licensee’s sole remedy against
Tait will be limited to breach of contract
and Tait sole and total liability for any
such claim shall be limited at the
option of Tait to the repair or
replacement of the Software or the
refund of the purchase price of the
Software.

SECTION 11 GENERAL

11.1. COPYRIGHT NOTICES. The
existence of a copyright notice on the
Software will not be construed as an
admission or presumption of
publication of the Software or public
disclosure of any trade secrets
associated with the Software.

11.2. COMPLIANCE WITH LAWS.
Licensee acknowledges that the
Software may be subject to the laws
and regulations of the jurisdiction
covering the supply of the Designated
Products and will comply with all
applicable laws and regulations,
including export laws and regulations,
of that country.

11.3. ASSIGNMENTS AND
SUBCONTRACTING. Tait may assign
its rights or subcontract its obligations
under this Agreement, or encumber or
sell its rights in any Software, without
prior notice to, or consent of, Licensee.

11.4. GOVERNING LAW. This
Agreement shall be subject to and
construed in accordance with New
Zealand law and disputes between the
parties concerning the provisions
hereof shall be determined by the New
Zealand Courts of Law. Provided
however Tait may at its election bring
proceedings for breach of the terms
hereof or for the enforcement of any
judgment in relation to a breach of the
terms hereof in any jurisdiction Tait
considers fit for the purpose of
ensuring compliance with the terms
hereof or obtaining relief for breach of
the terms hereof.

11.5. THIRD-PARTY
BENEFICIARIES. This Agreement is
entered into solely for the benefit of
Tait and Licensee. No third party has
the right to make any claim or assert
any right under this Agreement, and no
third party is deemed a beneficiary of
this Agreement. Notwithstanding the
foregoing, any licensor or supplier of
third-party software included in the
Software will be a direct and intended
third-party beneficiary of this
Agreement.

11.6. SURVIVAL. Sections 4, 5, 6.3, 7,
8, 9, 10, and 11 survive the termination
of this Agreement.

11.7. ORDER OF PRECEDENCE. In
the event of inconsistencies between
this Agreement and any other
Agreement between the parties, the
parties agree that, with respect to the
specific subject matter of this
Agreement, this Agreement prevails.

11.8. SECURITY. Tait uses
reasonable means in the design and
writing of its own Software and the
acquisition of third-party Software in
order to limit Security Vulnerabilities.
While no software can be guaranteed
to be free from Security Vulnerabilities,
if a Security Vulnerability is
discovered, Tait will take the steps
specified in Section 6 of this
Agreement.

Tait Software Licence Agreement 71

11.9. EXPORT. Licensee will not
transfer, directly or indirectly, any
Designated Produc

t, Documentation
or Software furnished hereunder or the
direct product of such Documentation
or Software to any country for which
New Zealand or any other applicable
country requires an export license or
other governmental approval without
first obtaining such license or
approval.

11.10. SEVERABILITY. In the event
that any part or parts of this Agreement
shall be held illegal or null and void by
any court or administrative body of
competent jurisdiction, such
determination shall not affect the
remaining terms which shall remain in
full force and effect as if such part or
parts held to be illegal or void had not
been included in this Agreement. Tait
may replace the invalid or
unenforceable provision with a valid
and enforceable provision that
achieves the original intent and
economic effect of this Agreement.

11.11. CONSUMER GUARANTEES.
Licensee acknowledges that the
licenses supplied in terms of this
agreement are supplied to Licensee in
business, and that the guarantees and
other provisions of prevailing
consumer protection legislation shall
not apply.

11.12. WHOLE AGREEMENT.
Licensee acknowledges that it has
read this Agreement, understands it
and agrees to be bound by its terms
and conditions. Licensee also agrees
that, subject only to the express terms
of any other agreement between Tait
and Licensee to the contrary, this is
the complete and exclusive statement
of the Agreement between it and Tait
in relation to the Software. This
Agreement supersedes any proposal
or prior agreement, oral or written, and
any other communications between
Licensee and Tait relating to the
Software and the Designated
Products.

72 Tait Software Licence Agreement

73

7

4

Customer Service

Customer Service

Technical Assist ance

The Technical Assistance Center’s (TAC) resources are
available to help with overall system operation,
maintenance, upgrades, and product support. TAC is the
point of contact when answers are needed to technical
questions

Product specialists, with detailed knowledge of product
operation, maintenance, and repair provide technical
support via a toll-free (in North America) telephone
number. Support is also available through mail, fax, and e­mail.

For more information about technical assistance services,
contact your sales representative, or contact the Technical
Assistance Center directly at:

North America: 1-800-528-7711
International: 1-434-385-2400
Fax Number: 1-434-455-6712

E-mail: [e-mail]

Tech-Link

Tech-Link is a one stop link to Technical Documentation
(downloadable PDFs) - Software Revisions - Feature
Encryption - pictorials of parts and accessories - and other
information pertaining to our products.

For more information about this and other Harris PSPC
products, check out our Tech-Link service at:

https://premier.pspc.harris.com/

Customer Care

If any part of the system equipment is damaged on
arrival, contact the shipper to c ondu ct an inspe cti on and
prepare a damage report. Save the shipping container
and all packing materials until the inspection and the
damage report are completed. In addition, contact the
Customer Care center to make arrangements for
replacement equipment. Do not return any part of the
shipment until you receive detailed instructions from a
Harris representative.

Customer Service 75

Contact the Customer Care center at

http://www.harris.com/solution/pspc-Customer-

Service or:

North America:

Phone Number: 1-

800-368-3277

Fax Number: 1-321-409-4393
E-mail: [e-mail]

Non-Export Controlled Information

Harris is a registered trademark of Harris Corporation.

© 2016 Harris Corporation 09/2016 CS-PSPC MPD-00016-03-H

The word “Tait” and the Tait logo are trademarks of Tait Limited.

Tait Limited facilities are certified for ISO9001:2008 (Quality Management System), ISO14001:2004
(Environmental Management System) and ISO18001:2007 (Occupational Health and Safety
Management System) for aspects associated with the design, manufacture and distribution of
radio communications and control equipment, systems and services. In addition, all our Regional
Head Offices are certified to ISO9001:2008.

About Harris Corporation:

Harris Corporation is a leading technology innovator that creates mission-critical solutions that
connect, inform and protect the world. The company’s advanced technology provides information and insight to customers
operating in demanding environments from ocean to orbit and everywhere in between. Harris has approximately $8 billion in annual
revenue and supports customers in 125 countries through four customer-focused business segments: Communication Systems,
Space and Intelligence Systems, Electronic Systems, and Critical Networks.