Harris TM9315 User Manual

User’s Guide

MMB-00016-03-H

September 2016

TM9315

DMR Conventional Mobile Radio

Contents

For your safety..................................................................7

1 About this guide.............................................................17

Safety warnings used in this guide....................................... ... . 17

Related documentation............................................................. 18

2 Getting started................................................................19

About your DMR digital radio.................................................... 20

About the radio controls............................................................ 22

Understanding the radio display............................................... 23

Understanding the radio indicators........................................... 26

Using function keys to access frequently used features........... 28

3 Operation.........................................................................29

Turning the radio on and off ..................................................... 29

Adjusting the speaker volume ..................................................

4 Operating in conventional mode...................................30

29

Selecting a channel or group.................................................... 31

Making a call............................................................................. 32

Making an emergency call........................................................ 33

Making a preset call.................................................................. 34

Resending calls automatically .................................................. 3

Transmitting at low power......................................................... 35

Using monitor and squelch override (on analog channels) ...... 36

Bypassing the repeater (on analog channels).......................... 37

Receiving a call ........................................................................

Using the radio in different repeater areas ............................... 38

Scanning a group of channels.................................................. 39

Encryption................................................................................. 40

Location information ................................................................. 40

4

37

5 Operating in trunked mode............................................41

Making a preset call.................................................................. 42

About emergency operation ..................................................... 42

eiving a call ........................................................................

Rec

Placing the radio in do-not-disturb mode.................................. 45

43

6 Loneworker monitoring .................................................46

Turning loneworker monitoring on and off................................ 46

Responding to a loneworker alarm........................................... 47

7 Troubleshooting .............................................................48

About troubleshooting............................................................... 49

Removing the microphone........................................................ 49

Contents 3

General care............................................................................. 50

Tait Software Licence Agreement.................................51

Customer Service ...........................................................58

4 Contents

5

Copyright and trademarks

Harris is a registered trademark and TECHNOLOGY TO
CONNECT, INFORM AND PROTECT is a trademark of Harris

Corporation.

The word TAIT and the TAIT logo are trademarks of Tait
Limited.

All trade names referenced are the service mark, trademark
or registered trademark of the respective manufacturers.

Disclaimer

This manual is published by Harris Corporation without
any warranty. Improvements and changes to this manual
necessitated by typographical errors, inaccuracies of
current information, or improvements to programs and/or
equipment, may be made by Harris Corporation at any
time and without notice. Such changes will be
incorporated into new editions of this manual. No part of
this manual may be reproduced or transmitted in any form
or by any means, electronic or mechanical, including
photocopying and recording, for any purpose, without the
express written per mi ss ion of Harris Corporation.

Inquiries and comments

If you have any inquiries regarding this document, or any
comments , s ugg es ti ons and not i fic at ions of errors, please
contact y our regional Harris office.

Equipment repair

Repairs to this equipment should be made only by an
authorized service technician or facility designated by the
supplier. Any repairs, alterations or substitution of
recommended parts made by the user to this equipment
not approved by the manufacturer could void the user’s
authority to operate the equipment in addition to the
manufacturer’s warranty.

Intellectual property rights

This product may be protected by one or more patents or
designs of Tait Limited together with their international
equivalen ts, pend ing pa te nt or design applications, and
registered trade marks: NZ409837, NZ409838, NZ415277,
NZ415278, NZ508806, NZ519742/NZ516280, NZ524369,
NZ524378, NZ524509, NZ530819, NZ534475, NZ547713,
NZ569985, NZ577009, NZ579051, NZ579364, NZ584534,
NZ586889, NZ592624, NZ593888, NZ600346, NZ610563,

6

NZ615954, NZ629167, NZ630718, NZ700387, NZ700908,
NZ701777, NZ708662, NZ710766, NZ711325,

AU2004216984,
AU2015/215962, AU339391, AU339127, EU000915475-0001,
EU000915475-0002, US13/542147,

US13/896969, US14/032876,
US14/495334, US14/725922, US14/818712, US14/832420,
US62/128101, US62/128129,

US640974, US640977, US698339,

US702666, US7758996, US7937661, US8301 682, US8902804.

This product may also be made under license under one or
more of the following U.S. Patents: 5,146,497 5,148,482,
5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 and
5,502,767.

The AMBE+2™ voice coding Technology embodied in this product
is protected by intellectual property rights including patent rights,
copyrights and trade secrets of Digital Voice Systems, Inc. This
voice coding Technology is licensed solely
for use within this Communications Equipment. The user of
this Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a human­readable form. Protected by U.S. Patents 5,870,405, 5,826,222,
5,754,974, 5,701,390, 5,715,365, 5,649,050, 5,630,011,
5,581,656, 5,517,511, 5,491,772, 5,247,579, 5,226,084 and
5,195,166.

Environmental responsibilities

Tait Limited is an environmentally responsible company
which supp orts waste minimizati on, ma ter ial rec overy and
restrictions in the use of hazardous materials.

The Europea n Union’s Waste Electrical and Electronic
Equipmen t (WEEE) Directive requires that t hi s prod uct be
disposed of separately from the general waste stream when
its service life is over. For more information about how to
dispose of your unwanted Tait product, visit the Tait WEEE
website at www.taitradio.com/weee. Please be
environmentally responsible and dispose through the original
supplier, or contact Tait Limited.

Tait Limited also complies with the Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment (RoHS) Directive in the European Union.

In China, we comply with the Measures for Administration of
the Pollution Control of Elec tronic Informat ion Products. We
will comply with environmental requirements in other markets
as they are introduced.

The material contained herein is subject to U.S. export approval. No export or re­export is permitted without written approval from the U.S. Government. Rated:
EAR99; in accordance with U.S. Dept. of Commerce regulations 15

CFR774, Export

Administration Regulations.

For your safety

Before using your radio, please read the following
important safety and compliance inform a tio n.

Radio frequency exposure information

For your own safety and to ensure you comply with the
radio frequency (RF) exposu re gu ide line s of th e
United States Federal Communication Commission’s
(FCC), Industry Canada, and those from other
administrations, please read the following in formation
before using this radio.

Using this radio

You should use this radio only for work-related
purposes (it is not authorized for any other use) and if
you are fully aware of, and can exercise control over,
your exposure to RF energy. To prevent exceeding
FCC RF exposure limits, you must control the amount
and duration of RF that you and other people are
exposed to.

It is also important that you:

■ Do not remove the RF Exposure label from

the radio.

■ Ensure this RF exposure information accompa-

nies the radio when it is transferred to other users.

■ Do not use the radio if you do not adhere to the

guidelines on controlling your exposure to RF.

Controlling your exposure to
RF energy

Warning RF exposure hazard!

To comply with FCC and Industry Canada RF
exposure limits, mount the antenna at a lo cation such
that no person or persons can come closer than 35
inches (0.9 m) to the antenna:
For radios with a transmit power >25 W:

For your safety 7

VHF radios must be installed using an antenna
mounted centrally on the vehicle roof, with a gain of

2.15 dBi or 5.15 dBi.
UHF and 800 MHz radios must be installed using an
antenna mounted either centrally on the vehicle roof
with a gain of 2.15 dBi or 5.65 dBi, or centrally
mounted on the trunk with a gain of 5.65 dBi.
900 MHz radios must be installed using an antenna
mounted either centrally on the vehicle roof or
centrally mounted on the trunk with a gain of 2.15 dBi
or 8 dBi.
For radios with a transmit power of 25 W:
The radio must be installed using an externally
mounted antenna with a gain of either 2.15 dBi or

5.15 dBi.
This radio emits radio frequency (RF) energy or radio

waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.

To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:

■ Do not talk (transmit) on the radio more than the

rated transmit duty cycle. This is important
because the radio radiates more energy when it
is transmitting than when it is receiving.

■ While you are transmitting (talking or sending

data) on the radio, you must ensure that there is
always a distance of 35 inches (0.9 m) between
people and the antenna. This is the minimum
safe distance.

■ Use the radio only with Harris-approved antennas

and attachments, and make only authorized
modi-fications to the antenna otherwise you could
dam-age the radio and violate FCC regulations.

For more information on what RF energy is and how
to control your exposure to it, visit the FCC website at

www.fcc.gov/oet/rfsafety/rf-faqs.html.

8 For your safety

Health Canada warning statement

The installer of this radio equipment must ensure that
the antenna is located or pointed such that it does not
emit an RF field in excess of Health Canada limits for
the general population; consult Safety Code 6,
obtainable from the Health Canada’s website

http://www.hc-sc.gc.ca.

Compliance with RF energy exposure
standards

This two-way radio complies with these RF energy
exposure standards and guidelines:

■ United States Federal Communications Commis-

sion, Code of Federal Regulations; 47 CFR §§

1.1307, 1.1310, and 2.1091.

■ American National Standards Institute (ANSI) /

Institute of Electrical and Electronic Enginee rs
(IEEE) C95.1-1992.

■ Institute of Electrical and Electronic Enginee rs

(IEEE) C95.1-1999 Edition.

■ European Directive 2004/40/EC on minimum

health and safety requirements regarding the
exposure of workers to the risks arising from phys ­ical agents (electromagnetic fields).

This radio complies with the IEEE and ICNIRP
exposure limits for occupational/controlled RF
exposure environments at operating duty factors of up
to 50% talk to 50% listen.

Conformité aux normes d’exposition à
l’énergie RF

Cette radio émetteur-récepteur se conforme aux
normes et aux règlements d’exposition à l’énergie
RF :

■ La Commission fédérale de la communication des

Etats-Unis, Code de règlements fédéraux (CFR)
Titre 47 Se ctions 1.1307, 1.1310 et 2.1091 (radio s
mobiles) ou 2.1093 (radios portatives).

For your safety 9

■

American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95. 1-1992.

■ Institute of Electrical and Electronic Engineers

(IEEE) C95.1-1999 Edition.

■ La directive européenne 2004/40/EC concernant

les prescriptions minimales de sécurité et de san­té relatives à l'exposition des travailleurs aux ris­ques dus aux agents physiques (champs
électromagnétiques).

Cette radio se conforme aux limites d’exposition de
l’IEEE (FCC) et ICNIRP pour les environnements
d’exposition au rayonnement RF professionnel et
contrôlé aux cycles de marche de 50% en mode
transmission et 50% en mode réception.

Radio frequency emissions limits in
the USA

Part 15 of the FCC Rules imposes RF emission limits
on receivers. This radio complies with Part 15 of the
FCC Rules. Operation is subject to the condition that
this device does not cause harmful interference.

Radio frequency emissions limits in
Canada

This device complies with Industry Canada licence
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.

10 For your safety

Le présent appareil est conforme aux CNR d'Industr ie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en
compromettre le fonctionnement.

USA public safety bands
(764 -776 MHz and 794 - 806 MHz)

The Code of Federal Regulations (CFR) Title 47
Subpart R deals with the use of frequencies in the 764
to 776 MHz and 794 to 806 MHz bands.

Low-power channels

This radio complies with § 90.531 (b) (3) and

§ 90.531 (b) (4) of 47 CFR. These sections state that
only low-power transmission is permitted on the
following channels:

■ Regional Planning channels, as defined in

§ 90.5 3 1 (b ) ( 3) .

■ Itinerant channels, as defined in § 90.531 (b) (4).

Use of encryption

This radio complies with § 90.553 (a) of 47 CFR. This
states that:

■ Encryption is not permitted on the nationwide

Interoperability calling channels. These channels
are defined in § 90.531 (b) (1) (ii).

■ Radios using encryption must have a readily

accessible switch or control to allow the radio user
to disable encryption.

For your safety 11

EMC regulatory compliance in
Australia

This product meets all ACMA regulatory requireme nts
for electromagnetic compatibility (EMC). For more
information about EMC compliance, visit the ACMA
website at www.acma.gov.au.

Frequency band reserved for
distress beacons

Frequency band 406 to 406.1 MHz is reserved for use
by distress beacons. Transmissions should not be
made within this frequency band.

Health, safety and electromagnetic
compatibility in Europe

In the European Community, radio and
telecommunications equipment is regulated by
Directive 1999/5/EC, also known as the Radio and
Telecommunications Terminal Equipment (R&TTE)
directive. The requirements of this directive include
protection of health and safety of users, as well as
electromagnetic compatibility.

Intended purpose of product

This product is an FM radio transceiver. It is intended
for radiocommunication in the Private Mobile Radio
(PMR) or Public Access Mobile Radio (PAMR)
services, to be used in all member states of the
European Union (EU) and states within the European
Economic Area (EEA).

Restrictions

This product can be programmed to transmit on
frequencies that are not harmonized throughout the
EU/EEA, and will require a licence to operate in each
member state.

12 For your safety

This product can be programmed for frequencies or
emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter power,
operating frequency, channel spacing, and emission.

Declaration of conformity

Brief Declarations of Conformity appear on page 60 of
this booklet. To download the formal declaration of
conformity, go to www.taitradio.com/eudoc.

Interference with electronic devices

Warning Some electronic devices may be prone to

malfunction due to the lack of protection from RF
energy that is present when your radio is transmitting.

Examples of electronic devices that may be affected
by RF energy are:

■ aircraft electronic systems

■ vehicular electronic systems such as fuel injec-

tion, anti-skid brakes, and cruise control

■ medical devices such as pacemakers and hear ing

aids

■ medical equipment in hospitals or health car e

facilities.

Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.

Consult the manufacturer (or its representative) of any
such electronic devices to determine whether
electronic circuits in those devices will perform
normally when the radio is transmitting.

Warning If you have a pacemaker, immediately turn
off the radio if you suspect it is interfering with the
pacemaker.

If there is interference between your hearing aid and
the radio, please discuss an alternative solution with
the hearing aid manufacturer.

For your safety 13

Potentially explosive atmospheres and
blasting areas

Warning Unless the radio is specifically certified for

use in a potentially explosive atmosphere, turn off the
radio before entering such an atmosphere. An
explosion could cause serious injury or death.
Examples of potentially explosive atmospheres
include filling stations, and any environment where
there are flammable liquids, gases, or dusts.

Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area wh ere you
are instructed to turn off a two-way radio. Obey all
signs and instructions. Interference with blasting
operations could cause serious injury or death.

Radio installation and operation in
vehicles

Warning Keep the radio away from airbags and

airbag deployment areas. Do not install, charge, or
place a radio near such areas. An activated airbag
can propel a portable radio with sufficient force to
cause serious injury to vehicle occupants. An airbag
may not perform to specification if obstructed by a
radio.

Warning T o avoid damage to existing wiring, airbags,
fuel tanks, fuel and brake lines, or battery cables, refer
to the installation guide for the radio, and to the vehicle
manufacturer’s manual, before installing electronic
equipment in the vehicle.

Using a handheld microphone or a radio while driving
a vehicle may violate the laws and legislation that
apply in your country or state. Please check the
vehicle regulations in your are a.

14 For your safety

Radio protection when charging the
vehicle battery

Always remove the fuses from the radio power cable
before charging the vehicle battery, connecting a
second battery, or using power from another vehicle
(e.g. when jump-starting the vehicle).

Electromagnetic compatibility in
European vehicles

In the European Community, radio equipment fitted to
automotive vehicles is regulated by Directive 72/245/
EEC and its amendments. The requirements of this
directive cover the electromagnetic compatibility of
electrical or electronic equipment fitted to automotive
vehicles.

To meet the requirements of Directive 72/245/EEC
and its amendments, installation of this product in a
vehicle must be performed according to the
instructions provided by the vehicle manufacturer

Notice Failure to install the product correctly may
void the vehicle’s type-approval. The owner could be
held responsible for any damage resulting from
vehicle failure that can be attributed to RF energy
interfering with the vehicle systems.

For your safety 15

Unapproved modifications or changes
to radio

The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Harris. Failure to do so could invalidate
compliance requirements and void the user’s
authority to operate the radio.

High radio surface temperatures

Caution The bottom surface of the radio and the

heatsink fins can become hot during prolonged
operation. Do not touch these parts of the radio.

EN 60950 requirements
(25 watt mobiles)

This radio complies with the European Union standard
EN 60950 when operated up to the rated 33% duty
cycle of two minutes transmit and four minutes
receive, and with ambient temperatures of 30 °C or
lower.

Caution Operation outside these limits may cause
the external temperature of the radio to rise higher
than this standard permits.

16 For your safety

1 About this guide

This user’s guide provides information about the
TM9315 DMR quad mode mobile radio.

The radio behavior described in this guide applies to
radios with firmware version 2.12. If your radio does
not operate as you expect, contact your radio provider
for assistance.

Safety warnings used in this
guide

Please follow exactly any instruction that appears in
the text as an ‘alert’. An alert provides necessary
safety information as well as instruction in the proper
use of the product. This user’s guide uses the
following types of alert:

Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.

Caution This alert is used when there is a hazardous
situation which, if not avoided, could result in minor or
moderate injury.

Notice This alert is used to highlight information that
is required to ensure procedures are performed
correctly. Incorrectly performed procedures could
result in equipment damage or malfunction.

This icon is used to draw your attention to
information that may improve your
understanding of the equi pm e nt or pro ce du re .

About this guide 17

Related documentation

The following documentation is also available for
your Harris radio, which you can access from the
Harris Technical Support website
(https://premier.pspc.harris.com/):

■ Safety and Compliance Informati on —supplied

with each radio. (The same information is included
in this user’s guide.)

■ Installation Guide—covers installing TM9300

mobile radios, microphones, antennas, emer­gency switches, and external alert devices.

■ Accessory installation instructions—may be sup-

plied with an accessory.

18 About this guide

2 Getting started

This section gives an overview of your DMR radio,
describes the radio’s controls and indicators, and
explains how the radio menus are organized.

This section covers:

■ About your DMR digital radio

■ About the radio controls

■ Understanding the radio indicators

■ Using function keys to access frequently used fea-

tures

Getting started 19

About your DMR digital radio

Your DMR digital radio can be programmed for DMR
conventional or DMR trunked operation. Analog
conventional and MPT operation is also available.

You may notice differences between digital and
analog calls in terms of:

■ static noise in low signal areas, and

■ radio coverage in marginal reception areas.

Lack of static noise

On digital networks there is no static noise, even in
low signal areas. This lack of static is because your
digital radio removes the ‘noise’ from the call, so that
you hear only clear voice.

Coverage

With digital networks, a call remains clear and then
drops off quickly at the border of a coverage area. The
reason for this is that a digital call is either received or
it isn't. With analog networks, the background noise in
a call gets progressively worse when you are in fringe
areas or even slightly outside normal coverage areas.

20 Getting started

What you hear on an analog channel

On analog channels, your radio may be programme d
so that you hear all conversations on a channel, or
your user group may be segregated from other user
groups by using special signaling. The special
signaling is used to control the muting and unmuting
of your radio, so that your radio is muted when other
user groups are talking and unmuted for members of
your user group.

There are two muting controls that operate in your
radio:

signaling mute

■

■ squelch

Signaling mute

The radio’s signaling mute only allows the radio to
unmute if the incoming call carries the tones specific
to your user group. Your user group may use tones
that are either audible, subaudible or both.

Squelch

The radio’s squelch allows the radio to unmute only
when the strength of the incomin g sign a l is above a
predetermined threshold. This means that only
signals of reasonable intelligibility are made audible.

Getting started 21

About the radio controls

The radio controls are the PTT key, volume control,
on / off key, channel/preset selection keys, and
function keys. Some keys have functions assigned to
both short and long key presses:

■ a short key press is less than one second, and

■ a long key press is more than one second.

The radio controls and their functions are described in
the following sections.

PTT key

(press-to-talk)

microphone

radio status
LEDs

green

red

orange

display

on/off key

volume

control

microphone

socket

channel

function keys

1 and 2

Name Function

PTT key Press and hold to transmit and release to listen
Volume control Rotate to change the speaker volume
On/off key Turn the radio on or off with a long press
Channel

selection keys
Function keys Programmed for frequently used options

Move up and down through the list of channels and
groups

selection

keys

function keys
3 and 4

speaker

22 Getting started

Understanding the radio display

The following table explains the messages you may
see on your radio display.

Message Meaning

Stunned: your radio has been made inoperable by
your service provider

The number of the calling party cannot be displayed

Conventional mode: you are currently operating on a
conventional channel (in this example, channel ID

01), or group

Preset call: the current item in the scrolling list is a
preset call (in this example, preset call 1)

Antenna: there is a fault with your antenna. Check
your antenna, antenna type and cable connections.

Called party busy: the called party is engaged on
another call or does not accept your call

Callback: your call has reached the other party and
they did not answer, but their radio has stored a
message to call you back

Call cancelled: the call has been cleared down before
a traffic channel is assigned

Decryption failure: the incoming transmission cannot
be decrypted due to an invalid or missing key

Getting started 23

Diagnostics: trunked diagnostics are enabled

Call diversion: the call diversio n fe ature is currently
activated, or your call has been diverted by the calling
party

Do not disturb: the “do not disturb” feature is currently
activated

Data call: a data call is currently in progress

Encryption failure: the outgoing transmission could
not be encrypted due to an invalid or missing key

Loading: the radio is in key loading mode

Network: your radio is currently operating on the
trunking network indicated (in this example, network

1)

Not available: the requested function is not currently
available

Out-of-fleet: you have received a call from another
party that is not part of your fleet

Out-of-lock: the radio's synthesizer is out-of-lock on
the current channel and you cannot operate on that
channel

24 Getting started

Overridden: your original call has been overridden by
a higher priority call

PABX call: you have received a call from another
party via a Private Automatic Branch Exchange

Phone call: you have received a call from another
party via the Public Switched Telephone Network
(PSTN)

Programming: the radio is currently being
programmed

Talkgroup list: the current item in the scrolling list is a
scan group (in this example, scan group1).

Site select: a new control channel has been selected
using the site select feature

Call queued by system: your call has been queued by
the trunking system

Called party unavailable: the other party’s radio is
turned off or is out of range of the network

Out of service: your radio cannot set up the call
because it is out of service, or
Number unobtainable: the number you called is not
recognized by the network. Check you have dialled
the correct number.

Getting started 25

Understanding the radio
indicators

The status LED indicators and the radio’s audible
tones—together with the radio display—all combine to
give you information about the state of your radio.

The most common way the indicators work is
described in the following sections.

The way these indicators behave may be
affected by the way your radio is progr amm ed .

Status indicators

Color Meaning

Red On: your radio is transmitting

Flashing: your transmit timer is about to
expire

Green On:

Network channel: the network is active
Radio-to-radio channel: the current
channel is busy (conventional). Radio is on
an active call (trunked).

Flashing: you have received a cal l or
monitor is active (conventional)

Orange On: your radio is scanning a group of

channels for activity or greatest signal
strength (conventional). Network service
available (trunked).

Flashing: your radio has detected activity
on a channel, and has halted on this
channel (conventional). No network
service available (trunked).

26 Getting started

Audible tones

The radio uses audible tones to alert you to its status:

■ Radio controls and keypress tones—the tones

and beeps you hear when you press your radio’s
keys or use the controls.

■ Incoming call tone—when the radio is receiving

a call.

■ Warning tones—when there is an error.

Warning If quiet or silent mode is turned on, you will
not hear any alert tones.

Some of the more common audible tone s ar e
described below:

Tone Meaning

One short
beep

One short,
low-pitched
beep

One long, low­pitched beep

Two short
beeps

■ Valid keypress: The action you have

attempted is permitted.

■ Function activated: A function has

been turned on (using a function key).

Function deactivated: A function has been
turned off (using a function key).

■ Invalid keypress: The action you have

attempted is not permitted.

■ Transmission inhibited: You have

attempted to transmit, but for some
reason you cannot make a call at
this time.

■ Radio turned on: The radio is powered

on and ready to use.

■ Radio is revived: The radio has been

made operable by your service pro­vider.

Three short
beeps

■ Go-ahead beeps (DMR calls)

Channel now free: You were prevented
from transmitting on a busy channel and
that channel is now free.

Getting started 27

Tone Meaning

Three long
beeps

One short,
high-pitched
beep

Two low­pitched beeps

Two long high­low pitched
tone pairs

Transmit timeout imminent: Your transmit
timer will expire and your current
transmission will be terminated.

Radio is stunned: The radio has been
made inoperable by your service provider.

Radio’s temperature is high: The radio’s
temperature is in the high-temperature
range, but the radio will continue
to operate.

Synthesizer is out-of-lock: The radio’s
synthesizer is out-of-lock on the current
channel and you cannot operate on that
channel (L or OL flashes on the display)

Using function keys to access
frequently used features

.

The function keys provide access to some of the
features you will use most often. These features are
assigned to the function keys when the radio is
programmed. Some keys may have a feature
associated with both a short key press and a long key
press.

Use the following table to record the function keys
programmed for your radio:

Short key press Long key press

F1
F2
F3
F4

For more information about the fu nction keys that can
be programmed on your radio, contact your radio
provider.

28 Getting started

3Operation

This section describes the operation of the radio.

This section covers:

■ Turning the radio on and off

■ Adjusting the speak er volume

Turning the radio on and off

Long press the on/off key to turn the radio either on
or off.

When the radio is first turned on, the red, green, and
orange LEDs flash briefly, and the radio gives two
short beeps.

Adjusting the speaker volume

Rotate the volume control clockwise to increase the
speaker volume and counterclockwise to decrease
the volume. The raised dot indicates the current
volume setting.

The volume control also changes the volume
level of the radio’s audible indicators.

Operation 29

4Operating in

conventional mode

This section explains how to operate your radio on a
conventional network (digital and analog).

Notice The radio may be switched between
conventional and trunked modes using a ‘change
mode’ programmable function key. This function key
should be programmed under both co nventional, and
trunked key settings, to allow the modes to be
switched in both directions.

This section covers:

■ Selecting a channel or group

■ Making a call

■ Making an emergency call

■ Making a preset call

■ Resending calls automatically

■ Transmitting at low power

■ Using monitor and squelch override (on analog

channels)

■ Bypassing the repeater (on analog channels)

■ Receiving a call

■ Using the radio in different repeater areas

■ Scanning a group of channels

■ Encryption

■ Location information

30 Operating in conventional mode

Selecting a channel or group

Use the channel selection keys or to scroll
through the channel list until the channel or group you
want is displayed.

Your radio may also be progra mmed to use a function
key to select a particular channel or group.

A group is a collection of channels that are
grouped together for either scanning or voting.

If you select a scan group or voting group, the
display will show the transmit channel or
captured channel rather than the number of the
scan or voting group.

The sections "Using the radio in different repeater

areas" on page 40 and "Scanning a group of
channels" on page 41 explain how your radio

operates once a scan group or voting group has been
selected.

Operating in conventional mode 31

Making a call

The radio’s behavior when making a call changes
depending on the type of channel selected.

Channels can be programmed for:

■ DMR calls over the DMR network

■ DMR calls between radios

■ analog calls between radios

If you are on a channel programmed for calls over the
DMR network, the green LED indicates whether the
network is active. By default, the network is inactive
(green LED is off).
Initiating a call will activate the network which will
remain active for a programmed time. While the
network is active (green LED glows), you can
complete the call and start a new call.

If you are on a channel programmed for DMR or
analog calls between radios (without a radio network),
the green LED indicates activity on the channel, i.e.
whether someone is talking.

For all DMR calls (over the network or radio to radio),
you will hear a go-ahead double-beep after pressing
the PTT key (if programmed).

Receiving a new DMR call is indicated by a number of
beeps (if programmed):

■ one beep: individual call

■ two beeps: group call

■ three beeps: broadcast call to all radios

DMR calls have an inactivity timeout. If a pause in the
conversation exceeds the timeout, the next press of
the PTT key will establish a new call.

32 Operating in conventional mode

To make a call:

1 Select the required channel or group.
2 On channels programmed for DMR or analog calls

between radios (without a radio network):
Check that the channel is clear. If the green LED is
glowing, the channel is busy and you may not be
able to transmit.

3 Lift the microphone off the microphone clip.
4 Hold the microphone about 2 inches (5 cm) from

your mouth.

5 Press and hold the PTT key to transmit.
6 On a DMR channel: Wait for the go-ahead do uble-

beep (if programmed).

7 Speak clearly into the microphone and release the

PTT key when you have finished talking.
While you are transmitting, the red LED glows .

You cannot change channels while
transmitting.

Limiting call time

Your radio may limit the amount of time you can talk
(transmit) continuously. This is known as the ‘transmit
timer’ or ‘time-out timer’ and allows other radio users
to make calls on that channel.

The radio warns you before the transmit timer expi res
by beeping three times. The red status LED flashes.

If the transmit timer has timed out, you must release
the PTT before you can transmit again.

Your radio may be unable to transmit for a short
time after the transmit timer has expired.

Making an emergency call

You may be able to activate emergency mode by
using a programmed function key.

Operating in conventional mode 33

1 Press the function key programmed for

Emergency Mode and an emergency call is sent to
your dispatcher, or some other predetermined
location. The radio will sound a high-pitched tone
sequence.

While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher can hear any activity near the radio.
Alternatively, if operating in ‘stealth mode’ your
radio may appear to be idle but will actually be in
emergency mode.

2 Reset the radio to normal operation at any time by

turning the radio off and then on.

Emergency mode may be programmed to end
after a fixed period of time. In this case, there is
no need to turn the radio off a nd then on in order
to return the radio to normal operation.

Making a preset call

You may be able to use your radio to make preset
calls to an individual or a specific group using special
signaling known as ‘Selcall’.

Preset individual or group calls can be assigned to
each channel and/or function key.

To make a preset call:

1 Select the required channel or group.
2 Press the programmed function key or PTT

(depending on your configuration).

Resending calls automatically

Your radio may have been programmed to resend
individual and group calls when they are not
answered.

There are two automatic callback features:

34 Operating in conventional mode

■ deferred calling

■ no acknowledgement retries

Deferred calling

When you attempt to make a call on a channel that is
busy, the radio can store and send the call once the
channel is free. The radio gives a low-pitche d beep if
the channel is busy, and then waits until the channel
is free to retry the call.

A deferred calling time limit may have be
configured. Once the time limit has expired the
radio will no longer attempt to retry the call.

To cancel a deferred call:

Press the PTT key.

■

No acknowledgement retries

When you send a call and there is no r eply, the call is
resent.

To cancel a call that is being resent:

■ Press the PTT key.

Transmitting at low power

If you are using your radio in conditions where signal
strength is high, you can reduce the drain on your
vehicle battery by transmitting at low power.

Some channels may always transmit at low power.
To turn low power transmit on or off for all channels:
1 Press the function key programmed for low-power

transmit to transmit at low power on your current
channel.

2 Press the low-power transmit function key again to

turn low-power transmit off.

Operating in conventional mode 35

Using monitor and squelch
override (on analog channels)

The monitor function allows you to over rid e so me or
all of the radio’s mutes, and hear if there is any traffic
on a channel before you make a call.

The squelch override function lets the radio user
override the squelch (carrier) mute an d hear all noise
on a channel, including weak signals that are below
the programmed squelch threshold.

Your radio may be programmed to activate
monitor whenever the microphone is off the
microphone clip.

To turn monitor on and off:

■ Press the function key programmed to turn moni-

tor on and off.
While monitor is on, the green LED flashes slowly.

Your radio may be programmed so that monitor
turns off automatically after a short time.

To turn squelch on and off:

Squelch is often programmed as a long
keypress of the same f unction key that turns
monitor on and off.

1 Long press the monitor function key to override

both squelch and the signalling mutes.
This allows you to hear even faint and noisy

signals. While squelch override is on, the green
LED flashes slowly.

2 Press the monitor function key again to return the

radio to a quiet state.

Squelch cannot be overridden when the radio is
scanning.

36 Operating in conventional mode

Bypassing the repeater
(on analog channels)

For analog channels, you can bypa ss th e ra dio
repeater and communicate directly with another radi o.
This feature is known as repeater talkaround. You ca n
do this, for example, when you are out of range of the
repeater, or if the repeater is busy or stops working.
While repeater talkaround is active, all tr ansmissions
are made on the receive freq uency of the channel you
are on.

To activate repeater talkaround:

1 Select the required channel.
2 Press the programmed function key to turn

repeater talkaround on.

3 Proceed with your call.
4 To turn repeater talkaround off, either change the

channel, or press the function key again.

Receiving a call

When there is valid activity on your radio’s currently
selected channel or group, the radio unmutes and you
can hear the call.

If an incoming analog call contains special signaling
that matches the signaling programmed for yo ur radio,
the green LED flashes and your rad io ma y giv e a
ringing tone.

Operating in conventional mode 37

Using the radio in different
repeater areas

Your radio may have a group of channels
programmed as a voting group. The channels in the
voting group all carry the same traffic, but from
different repeaters. As your radio moves in and out of
different repeater coverage areas, the best
communication channel is automatically selected for
you to use, until a better communications channel is
selected.

This channel is known as the ‘home’ channel, and will
be the channel you make and receive calls on. While
voting is active, the orange LED glows and the display
shows either:

■ the voting group number

■ the transmit channel

The section "Selecting a channel or group" on

page 33 explains how to select a group. A group can

be either a voting or a scanning group.

Suspending a channel from a voting group

You may be able to use the function key progr ammed
for nuisance delete to temporarily delete one of the
channels from the voting group.

When that voting group is next selected, or after the
radio has been turned off and then on, the deleted
channel is again part of the voting group.

38 Operating in conventional mode

Scanning a group of channels

The scan function is used to monitor a programmed
group of channels, looking fo r activity. While the rad io
is scanning for activity, the orange LED glows. When
activity is detected on a channel in the scan group, the
radio stops on that channel. The orange LED begins
flashing, the radio unmutes and you can hear the call.
Scanning resumes once the channel is no longer
busy.

While scanning is active, depending on ho w the radio
has been programmed, the display will show either:

■ the scan group number

■ the captured channel

■ the transmit channel

The section "Selecting a channel or group" on

page 33 explains how to select a group. A group can

be either a voting or a scanning grou p .

Making a call while scanning

If you wish to make a call while your radio is scanning:

1 Lift the microphone off the microphone clip.
2 If there has been no recent activity on the channel

(the orange LED is glowing rather than flashing),
then the channel that is called depends on the way
your radio has been programmed. The po ssible
options are:

■ your radio calls a predetermined channel

e.g. your dispatcher,

■ your radio calls the channel where activity was

last detected, or

■ your radio calls the last free channel.

3 When the called party responds, proceed with

your conversation.

Operating in conventional mode 39

Suspending a channel from a scanning group

If a member channel of a scan group is busy for a long
time and you do not wish to hear the con versation, you
may be able to use the function key programmed for
nuisance delete to temporarily delete it from the scan
group.

When the scan group is next selected, or after the
radio has been turned off and then on, the deleted
channel is again part of the scan group.

Alternatively, the function key programmed for
scanning may be programmed so that a short key
press turns on scanning, and a long key press
activates nuisance delete.

■ Press and hold the function key programmed for

scanning to remove the current channel from the
scanning group.

Encryption

Your radio’s DMR channels may be programmed to
encrypt outgoing calls. Incoming calls will still be
decoded by your radio so long as the key required to
decode the call is stored in your radio.

Location information

Your radio may be configured to send location
information.

40 Operating in conventional mode

5 Operating in trunked

mode

This section explains how your radio operates on a
DMR (digital), MPT (analog) or dual-mode trunked
network.

Notice The radio may be switched between
conventional and trunked modes using a ‘change
mode’ programmable function key. This function key
should be programmed under bo th conventional, and
trunked key settings, to allow the modes to be
switched in both directions.

These features are controlled by software
licenses (SFE) and may not be available with
your radio.

Your radio must have trunking functionality
programmed before it can operate in DMR or
MPT trunked mode.

When the radio starts up in trunked mode, both the
Radio Unit ID and the Active Network ID are briefly
displayed. In cases where the radio has a 3-digit
Radio Unit ID, the first digit is displayed, followed by
the last two digits. The Network ID is then displayed
with a a prefix ‘n’ (i.e. “n1” for trunked Network ID 1).

This section covers:

■ Making a preset call

■ About emergency operation

■ Receiving a call

■ Placing the radio in do-not-disturb mode

Operating in trunked mode 41

Making a preset call

The preset calls programmed for your radio may be to
other radios, to PABX extensions or to PSTN
numbers, or to perform a special function using a
trunked call string (such as changing the current
trunked network).

Depending on how your radio is programmed, you
may be able to use a function key to set up a preset
call. Alternatively, calls may be initiated by using the
scroll keys to select a preset call ID and then pressing
the PTT.

The active trunked network may be changed using a
trunking call string that is programmed into a preset
call entry. This preset must be selected using the
scroll keys, before pressing the PTT to change the
active network.

About emergency operation

In an emergency you may be able to summon help by
sending an emergency call. After making the call, your
radio may be programmed to enter emergency mode.
While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher or the called party can hear any activity
near your radio.

On most networks, an emergency call takes
precedence over other call types, and existing calls
are cleared down so that the emergency call can
proceed.

To make an emergency call from your radio, you may
be able to either:

■ make a preset emergency call,

■ use a function key programmed for emergency

mode.

42 Operating in trunked mode

Making a preset emergency call

Depending on how your radio is progra mmed, you
may be able to use a programmed function key to
make a preset emergency call from your radio.

1 Press the programmed function key (d epending on

your configuration), or use the scroll keys to select
the emergency preset and press the PTT.

An emergency call is now sent to the emergency
location that has been programmed for your radio .

Activating emergency mode

You can activate emergency mode usin g a fun ction
key programmed for emergency mode. Alternatively,
you may be able to activate emergency mode using a
hidden switch or panic button. Once emergency mode
is activated, your radio makes an emergency call to
your dispatcher or some other predetermined
location. The radio then enters emergency mode.

While emergency mode is active, your radio may
cycle between receive and transmit, so that your
dispatcher can hear any activity near the radio.

Cancelling emergency mode

Reset the radio to normal operation at any time by
turning the radio off and then on.

Emergency mode may be programmed to end
after a fixed period of time. In this case, there is
no need to turn the radio off and the n on in order
to return the radio to normal operation.

Receiving a call

When you receive a call, your radio responds in one
of two ways, depending on the way it was
programmed and the way your network operates.

Operating in trunked mode 43

■ On-air call setup: The radio gives a ring and auto-

matically accepts the call.

■ Full off-air call setup (FOACSU): When a call is

received, the radio rings like a telephone.
To accept the call, briefly press the PTT key or lift

the microphone off the microphone clip.

Upon receiving a call, the display will indicate the
caller ID until you respond. If the ID of the caller
appears in your programmed preset call list, the
display will alternately flash ‘p’ followed by the preset
ID, to identify the caller.
Otherwise, the Group ID or Radio Unit ID of the caller
will be displayed. Where this ID is a 3-digit number,
the first digit and last two digits will alternately flash on
the display.

Once the green LED glows, the network is active and
you can proceed with the call, as follows:

1 Hold the microphone about 2 inches (5 cm) from

your mouth.

2 Press and hold the PTT key to transmit.
3 Speak clearly into the microphone and release the

PTT key when you have finished talking.
While you are transmitting, the LED glows red.

4 End the call by placing your microphone back onto

its hook or by pressing a function key programmed
for Call Cleardown. The network may also end the
call if neither you nor the other party transmits for
a predetermined time or if your call time limit is
exceeded.

44 Operating in trunked mode

Transmit timer

Your radio may have a transmit timer that limits the
amount of time you can transmit continuously.

When the transmit timer is about to expire, the LED
flashes red, and the radio gives three beeps.

If the transmit timer times out, the call clears down.

Call time limit

In trunked mode, the length of your call may be limited
by the network or by your radio.

Placing the radio in
do-not-disturb mode

If you do not want calls for a while, you can place the
radio in do-not-disturb mode, so that incoming calls
can be ignored. You can make outgoing calls in the
usual way.

This mode can be controlled using a function key; or
by assigning a ‘do-not-disturb’ trunking call string to a
preset call entry, selecting it using the scroll keys and
activating it by pressing the PTT.

Using a function key

1 Press the function key programmed for do not

disturb, to activate the do-not-disturb function.
Your radio will now ignore all incoming calls.

2 To deactivate the do-not-disturb function, press

the do-not-disturb function key again.

Activating do-not-disturb mode will result in a
single short beep. Deactivating do-not-disturb
mode will result in a single, short, low-pitched
beep.

Operating in trunked mode 45

6 Loneworker monitoring

Loneworker monitoring is a safety feature for people
who work alone. Loneworker monitor ing ma y be
programmed to be on or off at all times, or ca n be
switched on and off by the user using a programmed
function key.

A loneworker alarm is activated, if there has been no
user activity for a predetermined time.

When the predetermined time has expired, an audible
warning is given and you have a predetermined time
to respond to the loneworker situation.

If you are unable to respond, the ra dio enter s
emergency mode.

Turning loneworker monitoring
on and off

■ Press the function programmed for turning lone-

worker monitoring on and off.

46 Loneworker monitoring

Responding to a loneworker
alarm

If you hear a beep to indicate that the radio is
expecting a response from you to acknowledge that
you are safe:

■ Press any key.

Otherwise the radio will activate emergency mode.

Delaying the emergency action

An additional emergency entry delay may be
programmed which allows you to press the up or
down key within a programmed time (usually 10
seconds) after the response time expires to delay the
emergency action.

You now have the opportunity to turn the radio of f and
on to cancel the loneworker alarm.

The emergency action can be delayed only
once.

Loneworker monitoring 47

7 Troubleshooting

This section describes troubleshooting procedures,
and basic maintenance.

This section covers:

■ About troubleshooting

■ When your radio won’t turn on

■ Identifying the radio’s audible tones

■ Removing the microphone

■ General care

48 Troubleshooting

About troubleshooting

If you are experiencing difficulty operating your radio,
you may find the following sections helpful. Consult
your radio provider for assistance, if necessary.

When your radio won’t turn on

If the red, green and orange LEDs on the control head
do not light up when the radio is turned on, it is
probable that power is not reaching the radio. Check
the following:

■ Is the power connector firmly plugged into the rear

of the radio?

■ Are the in-line fuses in good condition?

■ Is the power cable securely connected to the vehi -

cle battery or power supply?

If all appears to be in order, but your radio still fails to
operate properly, contact your radio provider for
further assistance.

Identifying the radio’s audible tones

The radio’s audible tones can help you identify a
potential problem. See "Audible tones" on page 27.

Removing the microphone

For information on installing or removing your
radio from a vehicle, refer to the Installation
Guide.

1 Using your thumb or forefinger, lift up one of the

corners of the microphone grommet and firmly ( but
gently) pull that corner until the seal comes away
from the cavity.

microphone

grommet

Troubleshooting 49

Notice Remove the gr om m et carefu lly as it ser ve s

two important functions. Firstly , it prev ents damage to
the microphone socket due to movement of the
microphone cord, and secondly, it ensures that the
control head is sealed against water, dust, and other
environmental hazards.

2 Repeat to expose another corner.
3 Pull the exposed corners back and slide the

grommet up the cable to reveal the microphone
plug.

4 Remove the plug from the microphone socket.

General care

Your radio requires no regular maintenance other
than ensuring that all the ca bles and conn ections are
secure, and that no damage has occurred to the
antenna or wiring.

Notice To prevent permanent damage to the radio
cover , do not allow the radio to come into contact with
detergents, alcohol, aerosol sprays or petroleum­based products.

If you need to clean the radio cover, use a cloth
dampened with clean water. Do not immerse the radio
in fluids.

50 Troubleshooting

Tait Software Licence Agreement

This Software License Agreement
("Agreement") is between you
(“Licensee”) and Tait Limited (“Tait").

By using any of the Software items
embedded and pre-loaded in the
related Tait Designated Product,
included on CD, downloaded from the
Tait website, or provided in any other
form, you agree to be bound by the
terms of this Agreement. If you do not
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do not install or use any of the
Software. If you install or use any of
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For good and valuable consideration,
the parties agree as follows:

SECTION 1 DEFINITIONS

“Confidential Information” means all

or any information supplied to or
received by Licensee from Tait,
whether before or after installation or
use and whether directly or indirectly
pertaining to the Software and
Documentation supplied by Tait,
including without limitation all
information relating to the Designated
Products, hardware, software;
copyright, design registrations,
trademarks; operations, processes,
and related business affairs of Tait;
and including any other goods or
property supplied by Tait to Licensee
pursuant to the terms of this
Agreement.

“Designated Products” means

products provided by Tait to Licensee
with which or for which the Software
and Documentation is licensed for
use.

“Documentation” means product and

software documentation that specifies
technical and performance features
and capabilities; user, operation, and
training manuals for the Software; and

all physical or electronic media upon
which such information is provided.

“Executable Code” means Software

in a form that can be run in a computer
and typically refers to machine
language, which is comprised of native
instructions the computer carries out in
hardware. Executable code may also
refer to programs written in interpreted
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software to actually execute.

“Intellectual Property Rights” and
“Intellectual Property” mean the

following or their substantial
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updates to or derivative works from,
the Software or Documentation,
whether made by Tait or another party,
or any improvements that result from
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information services.

“Licensee” means any individual or

entity that has accepted the terms of
this License.

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software with freely obtainable source
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“Open Source Software License”

means the terms or conditions under
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licensed.

Tait Software Licence Agreement 51

“Person” means any individual,

partnershi
joint stock company, trust, joint
venture, limited liability company,
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p, corporation, association,

“Security Vulnerability” means any

flaw or weakness in system security
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or internal controls that if exercised
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exploited) could result in a security
breach such that data is compromised,
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“Software” (i) means proprietary

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emulations, or derivative works of
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term "Software" does not include any
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“Tait” means Tait Limited and

includes its Affiliates.

SECTION 2 SCOPE

This Agreement contains the terms
and conditions of the license Tait is
providing to Licensee, and of
Licensee’s use of the Software and
Documentation. Tait and Licensee
enter into this Agreement in

connection with Tait delivery of certain
proprietary Software and/or products
containing embedded or pre-loaded
proprietary Software.

SECTION 3 GRANT OF
LICENSE

3.1. Subject to the provisions of this
Agreement and the payment of
applicable license fees, Tait grants to
Licensee a personal, limited, non­transferable (except as permitted in
Section 7), and non-exclusive license
to use the Software in executable code
form, and the Documentation, solely in
connection with Licensee's use of the
Designated Products for the useful life
of the Designated Products. This
Agreement does not grant any rights to
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3.2. If the Software licensed under this
Agreement contains or is derived from
Open Source Software, the terms and
conditions governing the us e of such
Open Source Software are in the Open
Source Software Licenses of the
copyright owner and not in this
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and conditions of the Open Source
Software Licenses will take
precedence. For information about
Open Source Components contained
in Tait products and the related Open
Source licenses, see:
http://support.taitradio.com/go/

opensource

SECTION 4 LIMITATIONS ON
USE

4.1. Licensee may use the Softw a re
only for Licensee's internal business
purposes and only in accordance with
the Documentation. Any other use of
the Software is strictly prohibited.
Without limiting the general nature of
these restrictions, Licensee will not
make the Software available for use by

52 Tait Software Licence Agreement

third parties on a "time sharing,"
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bureau" basis, or for any other similar
commercial rental or sharing
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4.2. Licensee will not, and will not
directly or indirectly allow or enable
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decompile, reprogram, or otherwise
reduce the Software or any portion
thereof to a human perceptible form or
otherwise attempt to recreate the
source code; (ii) modify, adapt, create
derivative works of, or merge the
Software; (iii) copy, reproduce,
distribute, lend, or lease the Software
or Documentation to any third party;
(iv) grant any sublicense or other rights
in the Software or Documentation to
any third party; (v) take any action that
would cause the Software or
Documentation to be placed in the
public domain; (vi) remove, or in any
way alter or obscure any copyright
notice or other notice of Tait or third­party licensor’s proprietary rights; (vii)
provide, copy, transmit, disclose,
divulge or make the Software or
Documentation available to, or permit
the use of the Software by, any third
party or on any machine except as
expressly authorized by this
Agreement; or (viii) use, or permit the
use of, the Software in a manner that
would result in the production of a copy
of the Software by any means
whatsoever other than what is
permitted in this Agreement. Licensee
may make one copy of the Software to
be used solely for archival, back-up, or
disaster recovery purposes; provided
that Licensee may not operate that
copy of the Software at the same time
as the original Software is being
operated. Licensee may make as
many copies of the Documentation as
it may reasonably require for the
internal use of the Software.

4.3. Unless otherwise authorized by
Tait in writing, Licensee will not, and

will not enable or allow any third party
to: (i) install a copy of the Software on
more than one unit of a Designated
Product; or (ii) copy or transfer
Software installed on one unit of a
Designated Product to any other
device. Licensee may temporarily
transfer Software installed on a
Designated Product to another device
if the Designated Product is inoperable
or malfunctioning. Temporary transfer
of the Software to another device must
be discontinued when the original
Designated Product is returned to
operation and the Software must be
removed from the other device.

4.4. Licensee will maintain, during the
term of this Agreement and for a
period of two years thereafter,
accurate records relating to this
license grant to verify compliance with
this Agreement. Tait, or a third party
nominated by Tait, may inspect
Licensee’s premises, books and
records, upon reasonable prior notice
to Licensee, during Licensee’s normal
business hours and subject to
Licensee's facility and security
regulations. Tait is responsible for the
payment of all expenses and costs of
the inspection, provided that Licensee
shall indemnify Tait for all costs
(including audit costs and legal costs
on a solicitor client basis) if Licensee
has breached the terms of this
Agreement. Any information obtained
by Tait during the course of the
inspection will be kept in strict
confidence by Tait and used solely for
the purpose of verifying Licensee's
compliance with the terms of this
Agreement.

SECTION 5 OWNERSHIP AND
TITLE

Tait, its licensors, and its suppliers
retain all of their Intellectual Property
Rights in and to the Software and
Documentation, in any form. No rights
are granted to Licensee under this
Agreement by implication, estoppel or

Tait Software Licence Agreement 53

otherwise, exc
which are expressly granted to
Licensee in this Agreement. All
Intellectual Property developed,
originated, or prepared by Tait in
connection with providing the
Software, Designated Products,
Documentation, or related services,
remains vested exclusively in Tait, and
Licensee will not have any shared
development or other Intellectual
Property Rights.

ept for those rights

SECTION 6 LIMITED
WARRANTY; DISCLAIMER
OF WARRANTY

6.1. The commencement date and the
term of the Software warranty will be a
period of one (1) year from Tait
shipment of the Software. If Licensee
is not in breach of any obligations
under this Agreement, Tait warrants
that the unmodified Software, when
used properly and in accordance with
the Documentation and this
Agreement, will be free from a
reproducible defect that eliminates the
functionality or successful operation of
a feature critical to the primary
functionality or successful operation of
the Software. Whether a defect has
occurred will be determined solely by
Tait. Tait does not warrant that
Licensee’s use of the Software or the
Designated Products will be
uninterrupted, error-free, completely
free of Security Vulnerabilities, or that
the Software or the Designated
Products will meet Licensee’s
particular requirements. Tait makes no
representations or warranties with
respect to any third-party software
included in the Software.

6.2 Tait sole obligation to Licensee,
and Licensee’s exclusive remedy
under this warranty, is to use
reasonable efforts to remedy any
material Software defect covered by
this warranty. These efforts will involve
either replacing the media or
attempting to correct significant,

demonstrable program or
documentation errors or Security
Vulnerabilities. If Tait cannot correct
the defect within a reasonable time,
then at Tait option, Tait will replace the
defective Software with functionally
equivalent Software, license to
Licensee substitute Software which
will accomplish the same objective, or
terminate the license and refund
Licensee’s paid license fee. If Tait
investigation of the perceived defect
reveals that no such defect in fact
exists, Tait may recover its costs in
respect of such investigation from
Licensee.

6.3. Tait disclaims any and all other
warranties relating to the Software or
Documentation other than the express
warranties set forth in this Section 6.
Warranties in Section 6 are in lieu of all
other warranties whether express or
implied, oral or written, and including
without limitation any and all implied
warranties of condition, title, non­infringement, merchantability, or
fitness for a particular purpose or use
by Licensee (whether Tait knows, has
reason to know, has been advised of,
or is otherwise aware of any such
purpose or use), whether arising by
law, by reason of custom or usage of
trade, or by course of dealing. In
addition, Tait disclaims any warranty
to any person other than Licensee with
respect to the Software or
Documentation.

SECTION 7 TRANSFERS

7.1. Licensee will not transfer the
Software or Documentation to any
third party without specific prior written
consent from Tait. Tait may withhold
such consent or at its own discretion
make the consent conditional upon the
transferee paying applicable license
fees and agreeing to be bound by this
Agreement.

7.2. In the case of a value-added
reseller or distributor of Tait
Designated Products, the consent

54 Tait Software Licence Agreement

referred to in Section 7.1 may be
contained in a Tait Reseller or Tait
Distributor Agreement.

7.3. If the Designated Products are
Tait vehicle-mounted mobile products
or hand-carried portable radio
products and Licensee transfers
ownership of the Tait mobile or
portable radio products to a third party,
Licensee may assign its right to use
the Software which is embedded in or
furnished for use with the radio
products and the related
Documentation; provided that
Licensee transfers all copies of the
Software and Documentation to the
transferee.

7.4. For the avoidance of any doubt,
Section 7.3 excludes TaitNet
Infrastructure, or the products listed at
any time under network products at:

http://www.taitradio.com.

7.5. If Licensee, as a contractor or
subcontractor (integrator), is
purchasing Tait Designated Products
and licensing Software not for its own
internal use but for end use only by a
Customer, the Licensee may transfer
such Software, but only if a) Licensee
transfers all copies of such Software
and the related Documentation to the
transferee and b) Licensee has first
obtained from its Custom er (a nd , if
Licensee is acting as a subcontractor,
from the interim transferee(s) and from
the ultimate end user sub license) an
enforceable sublicense agreement
that prohibits any other transfer and
that contains restrictions subst a ntially
identical to the terms set forth in this
Software License Agreement. Except
as stated in the foregoing, Licensee
and any transferee(s) authorised by
this Section may not otherwise
transfer or make available any Tait
Software to any third party nor permit
any party to do so. Licensee will, on
request, make available evidence
reasonably satisfactory to Tait
demonstrating compliance with all the
foregoing.

SECTION 8 TERM AND
TERMINATION

8.1. Licensee’s right to use the
Software and Documentation will
commence when the Designated
Products are supplied by Tait to
Licensee and will continue for the life
of the Designated Products with which
or for which the Software and
Documentation are supplied, unless
Licensee breaches this Agreement, in
which case this Agreement and
Licensee's right to use the Software
and Documentation may be
terminated immediately upon notice by
Tait.

8.2. Within thirty (30) days after
termination of this Agreement,
Licensee must certify in writing to Tait
that all copies of the Software have
been removed or deleted from the
Designated Products and that all
copies of the Software and
Documentation have been returned to
Tait or destroyed by Licensee and are
no longer in use by Licensee.

8.3. Licensee acknowledges that Tait
made a considerable investment of
resources in the development,
marketing, and distribution of the
Software and Documentation and that
Licensee's breach of this Agreement
will result in irreparable harm to Tait for
which monetary damages would be
inadequate. If Licensee breaches this
Agreement, Tait may terminate this
Agreement and be entitled to all
available remedies at law or in equity
including immediate injunctive relief
and repossession of all non­embedded Software and associated
Documentation. Licensee shall pay all
Tait costs (on an indemnity basis) for
the enforcement of the terms of this
Agreement.

SECTION 9 CONFIDENTIALITY

Licensee acknowledges that the
Software and Documentation contain
proprietary and Confidential
Information valuable to Tait and are

Tait Software Licence Agreement 55

Tait trade secrets, and Licensee
agrees to respect the confidentiality of

e information contained in the

th
Software and Documentation.

SECTION 10 LIMITATION OF
LIABILITY

10.1. In no circumstances shall Tait be
under any liability to Licensee, or any
other person whatsoever, whether in
Tort (including negligence), Contract
(except as expressly provided in this
Agreement), Equity, under any
Statute, or otherwise at law for any
losses or damages whether general,
special, exemplary, punitive, direct,
indirect, or consequential arising out of
or in connection with any use or
inability of using the Software.

10.2. Licensee’s sole remedy against
Tait will be limited to breach of contract
and Tait sole and total liability for any
such claim shall be limited at the
option of Tait to the repair or
replacement of the Software or the
refund of the purchase price of the
Software.

SECTION 11 GENERAL

11.1. COPYRIGHT NOTICES. The
existence of a copyright notice on the
Software will not be construed as an
admission or presumption of
publication of the Software or public
disclosure of any trade secrets
associated with the Software.

11.2. COMPLIANCE WITH LAWS.
Licensee acknowledges that the
Software may be subject to the laws
and regulations of the jurisdiction
covering the supply of the Designated
Products and will comply with all
applicable laws and regulations,
including export laws and regulations,
of that country.

11.3. ASSIGNMENTS AND
SUBCONTRACTING. Tait may assign
its rights or subcontract its obligations
under this Agreement, or encumber or
sell its rights in any Software, without
prior notice to, or consent of, Licensee.

11.4. GOVERNING LAW. This
Agreement shall be subject to and
construed in accordance with New
Zealand law and disputes between the
parties concerning the provisi o ns
hereof shall be determined by the New
Zealand Courts of Law. Provided
however Tait may at its election bring
proceedings for breach of the terms
hereof or for the enforcement of any
judgment in relation to a breach of the
terms hereof in any jurisdiction Tait
considers fit for the purpose of
ensuring compliance with the terms
hereof or obtaining relief for breach of
the terms hereof.

11.5. THIRD-PARTY
BENEFICIARIES. This Agreement is
entered into solely for the benefit of
Tait and Licensee. No third party has
the right to make any claim or assert
any right under this Agreement, and no
third party is deemed a beneficiary of
this Agreement. Notwithstanding the
foregoing, any licensor or supplier of
third-party software included in the
Software will be a direct and intended
third-party beneficiary of this
Agreement.

11.6. SURVIVAL. Sections 4, 5, 6.3, 7,
8, 9, 10, and 11 survive the termination
of this Agreement.

11.7. ORDER OF PRECEDENCE. In
the event of inconsistencies between
this Agreement and any other
Agreement between the parties, the
parties agree that, with respect to the
specific subject matter of this
Agreement, this Agreement prevails.

11.8. SECURITY. Tait uses
reasonable means in the design and
writing of its own Software and the
acquisition of third-party Software in
order to limit Security Vulnerabilities.
While no software can be guaranteed
to be free from Security Vulnerabilities,
if a Security Vulnerability is
discovered, Tait will take the steps
specified in Section 6 of this
Agreement.

56 Tait Software Licence Agreement

11.9. EXPORT. Licensee will not
transfer, directly or indirectly, any
Designated Product, Documentation
or Software furnished hereunder or the
direct product of such Documentation
or Software to any country for which
New Zealand or any other applicable
country requires an export license or
other governmental approval without
first obtaining such license or
approval.

11.10. SEVERABILITY. In the event
that any part or parts of this Agreement
shall be held illegal or null and void by
any court or administrative body of
competent jurisdiction, such
determination shall not affect the
remaining terms which shall remain in
full force and effect as if such part or
parts held to be illegal or void had not
been included in this Agreement. Tait
may replace the invalid or
unenforceable prov i s i o n w ith a valid
and enforceable provision that
achieves the original intent and
economic effect of this Agreement.

11.11. CONSUMER GUARANTEES.
Licensee acknowledges that the
licenses supplied in terms of this
agreement are supplied to Licensee in
business, and that the guarantees and
other provisions of prevailing
consumer protection legislation shall
not apply.

11.12. WHOLE AGREEMENT.
Licensee acknowledges that it has
read this Agreement, understands it
and agrees to be bound by its terms
and conditions. Licensee also agrees
that, subject only to the express terms
of any other agreement between Tait
and Licensee to the contrary, this is
the complete and exclusive statement
of the Agreement between it and Tait
in relation to the Software. This
Agreement supersedes any proposal
or prior agreement, oral or written, and
any other communications between
Licensee and Tait relating to the
Software and the Designated
Products.

Tait Software Licence Agreement 57

Customer Service

Technical Assist ance

The Technical Assistance Center’s (TAC) resources are
available to help wi th overall system operation,
maintenance, upgrades, and product support. TAC is the
point of contact when answers are needed to technical
questions

Product specialists, with detailed knowledge of product
operation, maintenance, and repair provide technical
support via a toll-free (in North America) telephone number.
Support is also available through mail, fax, and e-mail.

For more information about technical assistance services,
contact your sales representative, or contact the Technical
Assistance Center directly at:

North America: 1-800-528-7711
International: 1-434-385-2400
Fax Number: 1-434-455-6712

E-mail: [e-mail]

Tech-Link

Tech-Link is a one stop link to Technical Documentation
(downloadable PDFs) - Software Revisions - Feature
Encryption - pictorials of parts and accessories - and other
information pertaining to our products. It also contains
information that will enhance your service efforts -- 24 hours
a day, 7 days a week.

For more information about this and other Harris PSPC
products, check out our Tech-Link service at:

https://premier.pspc.harris.com/

Customer Care

If any part of the system equipment is damaged on arrival,
contact the shipper to conduct an inspection and prepare a
damage report. Save the shipping container and all packing
materials until the inspection and the damage report are
completed. In addition, contact the

Customer Care center to make arrangements for

58 Customer Service

Customer Service

59

replacement equipment. Do not return any part of the
shipment until you receive detailed instructions from a
Harris representative.

Contact the Customer Care center at

https://www.harris.com/solution/pspc-Customer-Service or:

North America:

Phone Number: 1-800-368-3277
Fax Number: 1-321-409-4393

E-mail: [e-mail]

Non-Export Controlled Information

Harris is a registered trademark of Harris Corporation.

© 2016 Harris Corporation 09/2016 CS-PSPC MMB-00016-03-H

The word “Tait” and the Tait logo are trademarks of Tait Limited.

Tait Limited facilities are certified for ISO9001:2008 (Quality Management System), ISO14001:2004
(Environmental Management System) and ISO18001:2007 (Occupational Health and Safety
Management System) for aspects associated with the design, manufacture and distribution of
radio communications and control equipment, systems and services. In addition, all our Regional
Head Offices are certified to ISO9001:2008.

About Harris Corporation:

Harris Corporation is a leading technology innovator that creates mission-critical solutions that
connect, inform and protect the world. The company’s advanced technology provides information and insight to customers
operating in demanding environments from ocean to orbit and everywhere in between. Harris has approximately $8 billion in annual
revenue and supports customers in 125 countries through four customer-focused business segments: Communication Systems,
Space and Intelligence Systems, Electronic Systems, and Critical Networks.