Harris RF-7800B-DU024, RF-7800B-VU104 Operation Manual

PUBLICATION NUMBER: 10515-0365-4200

APRIL 2009

Tactical Radio Products

RF-7800B-DU024 LAND PORTABLE
RF-7800B-VU104 LAND MOBILE
BROADBAND GLOBAL AREA
NETWORK TERMINAL

Rev. -

OPERATION MANUAL

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LIMITED ONE YEAR WARRANTY

HARRIS CORPORATION (RF COMMUNICATIONS DIVISION)

FROM HARRIS TO YOU - This warranty is extended to the original buyer and applies to all Harris Corporation, RF Communications
Division equipment purchased and employed for the service normally intended, except those products specifically excluded.

NOTE: Terms and conditions of the standard warranty may be superseded by the terms and conditions of your contract.

WHAT WE WILL DO - If your Harris Corporation, RF Communications Division equipment purchased from us fails in normal use because
of a defect in workmanship or materials within one year from the date of shipment, we will repair or replace (at our option) the equipment
or part without charge to you, at our authorized repair center or factory.

WHAT YOU MUST DO - You must notify us promptly of a defect within one year from date of shipment. Assuming that Harris concurs that
the complaint is valid, and is unable to correct the problem without having the equipment shipped to Harris:

 Customers with equipment purchased for use outside the United States must obtain a Return Material Authorization (RMA)

Number for the return of the defective equipment or part to our factory in Rochester, NY, U.S.A., for repair or replacement.
You must prepay all transportation, insurance, duty and customs charges. We will pay for return to you of the repaired/
replaced equipment or part, C.I.F. destination; you must pay any duty, taxes or customs charges.

 Customers with equipment purchased for use in the United States must obtain an RMA number, properly pack, insure,

prepay the shipping charges and ship the defective equipment or part to our factory or to the Authorized Warranty Repair
Center indicated by us.

Harris Corporation Telephone: [phone] Toll-free telephone number: [phone]
RF Communications Division Fax: [phone] https://premier.harris.com/rfcomm
Product Service
1680 University Avenue
Rochester, NY 14610, U.S.A.

http://www.harris.com

Harris will repair or replace the defective equipment or part and pay for its return to you, provided the repair or replacement is due to a
cause covered by this warranty.

WHAT IS NOT COVERED - We regret that we cannot be responsible for:

 Defects or failures caused by buyer or user abuse or misuse.

 Defects or failures caused by unauthorized attempts to repair or alter the equipment in any way.

 Consequential damages incurred by a buyer or user from any cause whatsoever, including, but not limited to transportation,

non-Harris repair or service costs, downtime costs, costs for substituting equipment or loss of anticipated profits or revenue.

 The performance of the equipment when used in combination with equipment not purchased from Harris.

 HARRIS MAKES NO OTHER WARRANTIES BEYOND THE EXPRESS WARRANTY AS CONTAINED HEREIN. ALL

EXPRESS OR IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY ARE
EXCLUDED.

SERVICE WARRANTY - Any repair service performed by Harris under this limited warranty is warranted to be free from defects in material
or workmanship for sixty days from date of repair. All terms and exclusions of this limited warranty apply to the service warranty.

IMPORTANT - Customers who purchased equipment must obtain an RMA before shipping the defective equipment to us. Failure to obtain
an RMA before shipment may result in a delay in the repair/replacement and return of your equipment.

IF YOU HAVE ANY QUESTIONS - Concerning this warranty or equipment sales or services, please contact our Product Service
Department.

PUBLICATION NUMBER: 10515-0365-4200

APRIL 2009

Rev. -

HARRIS CORPORATION RF COMMUNICATIONS DIVISION

1680 University Avenue Rochester, New York 14610-1887 USA

Tel: [phone]. Fax: [phone]. http://www.harris.com

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RF-7800B-DU024 LAND PORTABLE

RF-7800B-VU104 LAND MOBILE

BROADBAND GLOBAL AREA

NETWORK TERMINAL

OPERATION MANUAL

Information and descriptions contained herein are the property of Harris Corporation. Such
information and descriptions may not be copied or reproduced by any means, or disseminated
or distributed without the express prior written permission of Harris Corporation, RF
Communications Division, 1680 University Avenue, Rochester, New York 14610-1887.

Copyright  2009
By Harris Corporation
All Rights Reserved

Firmware Version 5.1.1.2

RF-7800B

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TABLE OF CONTENTS

TABLE OF CONTENTS

Paragraph Page

CHAPTER 1 – GENERAL INFORMATION

1.1 SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2 PURPOSE OF THIS MANUAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2.1 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2.2 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.3 EQUIPMENT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.3.1 RF-7800B-VU104 Land Mobile BGAN Terminal . . . . . . . . . . . . . . . . . . . . . . 1-2

1.3.2 RF-7800B-DU024 Land Portable BGAN Terminal . . . . . . . . . . . . . . . . . . . . . 1-3

1.3.3 USIM/SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.4 FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.5 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.6 CONFIGURATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1.7 BGAN NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1.8 COMPATIBILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1.8.1 BGAN Compatible Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1.8.2 Compatible Encryption Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.8.3 Computer Requirements for Embedded Web Interface . . . . . . . . . . . . . . . . . 1-8

1.9 OPTIONAL ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.9.1 RF-7800B-DU024 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.9.2 RF-7800B-VU104 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

CHAPTER 2 – SYSTEM SETUP AND TEARDOWN

2.1 ITEMS INCLUDED WITH RF-7800B BGAN TERMINAL . . . . . . . . . . . . . . . . 2-1

2.2 INSTALLATION GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2.2.1 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2.2.2 Dimension and Weight Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.3 Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.4 Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.3 UNPACKING AND REPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.3.1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.3.2 Repacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.4 BGAN TERMINAL SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.4.1 Installing USIM in RF-7800B-DU024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.4.2 Installing USIM in RF-7800B-VU104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.5 INSTALLATION PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.5.1 RF-7800B-VU104 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.5.2 RF-7800B-DU024 Fixed/Semi-fixed Installation. . . . . . . . . . . . . . . . . . . . . . . 2-9

2.5.3 Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

2.5.4 Protecting Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

2.6 Initial Turn-On / Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

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CHAPTER 3 – OPERATION

3.1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.2 OPERATIONS TASK SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.3 MAKE CABLE CONNECTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.3.1 Data Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.3.1.1 Connect Data by Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.3.1.2 Connect Data by USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.3.1.3 Connect Data by ISDN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.3.1.4 Connect Data to Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.3.2 Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.3.2.1 Connect BGAN Terminal Power to Commercial Vehicle 12 VDC . . . . . . . . . 3-5

3.3.2.2 Connect BGAN Terminal Power to AC to DC Power Supply . . . . . . . . . . . . . 3-5

3.3.2.3 Connect BGAN Terminal Power to Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.3.2.4 Connect BGAN Terminal Power to 26 VDC Power Supply . . . . . . . . . . . . . . 3-6

3.3.2.5 Connect RF-7800B-DU024 Power to BGAN Battery Box Kit. . . . . . . . . . . . . 3-7

3.4 USING RF-7800B-DU024 TERMINAL STAND . . . . . . . . . . . . . . . . . . . . . . . 3-8

3.5 RF-7800B-DU024 INITIAL SETTINGS AND TURN-ON . . . . . . . . . . . . . . . . 3-9

3.6 RF-7800B-VU104 INITIAL SETTINGS AND TURN-ON . . . . . . . . . . . . . . . . 3-10

3.7 BGAN SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

3.7.1 Obtaining a GPS Fix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

3.7.2 GPS and BGAN Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

3.7.3 ISDN Voice Telephony Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.7.3.1 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.7.3.2 Multi-Subscriber Numbering (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.7.4 Data Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.7.5 Virtual Private Network (VPN) Connections. . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

CHAPTER 4 – CONFIGURATION

4.1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.2 CONFIGURATION CAPABILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.2.1 RF-7800B-VU104 Land Mobile BGAN Terminal . . . . . . . . . . . . . . . . . . . . . . 4-1

4.2.2 RF-7800B-DU024 Land Portable BGAN Terminal . . . . . . . . . . . . . . . . . . . . . 4-1

4.3 CONFIGURATION PARAMETERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.3.1 Properties Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.3.2 Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.3.3 Statistics Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

4.3.4 PDP Contexts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4.3.4.1 Activating a PDP Context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4.3.4.2 Activating Multiple PDP Contexts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

4.3.5 IP ACA Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

4.3.5.1 ACA settings for TE with Static IP address: . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.3.5.2 ACA settings for TE using DHCP assigned IP address . . . . . . . . . . . . . . . . . 4-12

4.3.6 ISDN Interface Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.3.7 Antenna Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

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CHAPTER 5 – SCHEDULED MAINTENANCE

5.1 PREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.2 CORRECTIVE MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.2.1 Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.2.1.1 Power-on BIT Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.2.1.2 Operator-Initiated BIT Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.2.1.3 Run-Time Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.2.1.4 Non-BIT Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.3 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5.3.1 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.3.2 Battery Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.3.3 Rechargeable Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.3.4 Disposing of Lithium Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

APPENDIX A - TECHNICAL INFORMATION

A.1 CHASSIS CONNECTOR PINOUT DATA. . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

A.1.1 Mating Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

APPENDIX B - GLOSSARY

B.1 GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

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TABLE OF CONTENTS

LIST OF FIGURES

Figure Page

1-1 RF-7800B-VU104 Land Mobile BGAN Terminal . . . . . . . . . . . . . . . . . . . . . . 1-2

1-2 RF-7800B-DU024 Land Portable BGAN Terminal . . . . . . . . . . . . . . . . . . . . . 1-3

1-3 BGAN Worldwide Coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

2-1 Items Included with RF-7800B-VU104. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2-2 Items Included with RF-7800B-DU024. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2-3 Accessing the USIM Card Holder on RF-7800B-DU024 . . . . . . . . . . . . . . . . 2-4

2-4 Opening the USIM Card Holder on RF-7800B-DU024 . . . . . . . . . . . . . . . . . 2-5

2-5 Placing the USIM Card in Holder on RF-7800B-DU024 . . . . . . . . . . . . . . . . 2-5

2-6 USIM Card Located in Holder on RF-7800B-DU024 . . . . . . . . . . . . . . . . . . 2-5

2-7 Accessing the USIM Card Holder and Drain Holes on RF-7800B-VU104 . . . 2-7

2-8 Placing the USIM Card in Holder on RF-7800B-VU104. . . . . . . . . . . . . . . . . 2-7

2-9 Pole Mount Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2-10 Fixed Mount Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

2-11 Cabling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

3-1 RF-7800B-VU104 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3-2 RF-7800B-DU024 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3-3 BGAN Ethernet Cable, 12043-0833-A010 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3-4 Standalone Ethernet and ISDN Cable, 12043-0834-A010 (Optional) . . . . . . 3-3

3-5 Standalone USB & ISDN Cable, 12043-0836-A010 (Optional) . . . . . . . . . . . 3-3

3-6 Standalone ISDN Cable, 12043-0835-A010 (Optional) . . . . . . . . . . . . . . . . . 3-4

3-7 BGAN to Radio Black Ethernet Cable, 12043-0830-A006 (Optional) . . . . . . 3-4

3-8 BGAN to Radio Black Ethernet and ISDN Cable, 12043-0831-A006

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3-9 BGAN, DC Power to Vehicle 12 VDC, 12043-0843-A015 . . . . . . . . . . . . . . . 3-5

3-10 BGAN, AC to DC Power Supply Assembly, 12043-0844-A1 . . . . . . . . . . . . . 3-5

3-11 Cable Assembly, BGAN DC Power to 2 Leads, 12043-0846-A0xx . . . . . . . . 3-5

3-12 Cable Assembly, BGAN DC Power to 4 Leads, 12043-0840-A0xx . . . . . . . . 3-6

3-13 AC/DC Power Supply Cable (RF-505X-PS), 12043-0841-A0xx . . . . . . . . . . 3-6

3-14 BGAN DC Power to 26 VDC/Remote On/Off, 12043-0842-A0xx . . . . . . . . . 3-6

3-15 Battery Box Cable, 12043-0850-A006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3-16 Battery Box Kit, 12091-4010-01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3-17 Open RF-7800B-DU024 Terminal Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

3-18 Slide Out Stabilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

3-19 RF-7800B-DU024 ON, OFF, AUDIO Switch . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

4-1 BGAN Terminal Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4-2 BGAN Terminal Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4-3 BGAN Terminal Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

4-4 BGAN Terminal Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

4-5 BGAN Terminal with Multiple Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

4-6 BGAN Terminal IP ACA Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

4-7 BGAN Terminal ISDN Interface Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4-8 BGAN Terminal Antenna Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

A-1 RF-7800B Data and Power Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . A-1

iv