Harris PRE99-1500-08, PRE99-1500-08A, PRE99-1500-12, PRE99-1500-12A Installation & User Manual

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PRE99-1500-08 (Oasis-08) PRE99-1500-08A (Oasis-08, Analog-only) PRE99-1500-12 (Oasis-12) PRE99-1500-12A (Oasis-12, Analog-only)
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User Guide
Designs by Pacific Research & Engineering – PR&E
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TA BLE OF CONTE NTS
Safety & Hazard/Warning Labels .......................................................... 3
1 - Introducing Oasis ............................................................................... 4
Oasis Specifications .......................................................................... 6
Harris Warranty Statement ............................................................. 7
2 – Installation ......................................................................................... 10
Preparing the Countertop ................................................................ 10
Connecting the Wiring ...................................................................... 11
Console Power ................................................................................... 13
Configuration Switches .................................................................... 13
3 – Console Setup .................................................................................... 14
Default Configuration ...................................................................... 14
Oasis Control Center Application ................................................... 14
Installing the OCC App ..................................................................... 15
Using Oasis Control Center .............................................................. 15
4 - Use, Applications, and Options ........................................................ 20
5 - Service Information .......................................................................... 25
Safety Instructions
Hazard and Warning
Label Identification
RISK OF ELECTRIC SHOCK
DO NOT OPEN
C A UTION
WARNING: SHOCK HAZARD - DO NOT OPEN
AVIS: RISQUE DE CHOC ELECTRIQUE - NE PAS OUVRIR
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
REMOVE ANY COVER OR PANEL. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THE PRODUCT TO RAIN OR MOISTURE.
1. Read All Instructions. Read all safety and operating instructions before operating the product.
2. Retain All Instructions. Retain all safety and operating instructions for future reference.
3. Heed All Warnings. You must adhere to all warnings on the product and those listed in the operating instructions.
4. Follow All Instructions. Follow all operating and product usage instructions.
5. Heat. This product must be situated away from any heat sources such as radiators, heat registers, stoves, or other products (including power amplifiers) that produce heat.
6. Ventilation. Slots and openings in the product are provided for ventilation. They ensure reliable operation of the product and keep it from overheating. Do not block or cover these openings during operation. Do not place this product into a rack unless proper ventilation is provided and the manufac­ turer’s recommended installation procedures are followed.
7. Water and Moisture. Do not use this product near water such as a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or the like.
8. Attachments. Do not use any attachments not recommended by the product manufacturer as they may cause hazards.
9. Power Sources. You must operate this product using the type of power source indicated on the marking label and in the installation instructions. If you are not sure of the type of power supplied to your facility, consult your local power company.
10. Grounding and Polarization. This product is equipped with a polarized AC plug with integral safety ground pin. Do not defeat the safety ground in any manner.
11. Power Cord Protection. Power supply cords must be routed so that they are not likely to be walked on nor pinched by items placed upon or against them. Pay particular attention to the cords at AC wall plugs and convenience receptacles, and at the point where the cord plugs into the product.
12. Lightning. For added protection for this product, unplug it from the AC wall outlet during a lightning storm or when it is left unattended and unused for long periods of time. This will prevent damage to the product due to lightning and power line surges.
13. Overloading. Do not overload AC wall outlets, extension cords, or integral convenience outlets as this can result in a fire or electric shock hazard.
14. Object and Liquid Entry. Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts, which could result in a fire or electric shock. Never spill liquid of any kind on the product.
15. Accessories. Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious injury to a child or adult and serious damage to the product. Any mounting of the product must follow manufacturer’s installation instructions.
16. Product and Cart Combination. Move this product with care. Quick stops, excessive force, and uneven surfaces may cause the product and the cart combination to overturn.
17. Servicing. Refer all servicing to qualified servicing personnel.
18. Damage Requiring Service. Unplug this product from the wall AC outlet and refer servicing to qualified service personnel under the following conditions: a. When the AC cord or plug is damaged. b. If liquid has been spilled or objects have fallen into the product. c. If the product has been exposed to rain or water. d. If the product does not operate normally (following operating instructions). e. If the product has been dropped or damaged in any way. f. When the product exhibits a distinct change in performance. This indicates a need for service.
19. Replacement Parts. When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or that have the same characteristics as the original parts. Unauthorized substitutions may result in fire, electric shock, or other hazards.
20. Safety Check. Upon completion of any repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.
21. Cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning.
NOTE: The VM Family of equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
The Exclamation Point symbol, within an equilateral triangle, alerts the user to the presence of important operating and maintenance (servicing) instructions in product literature and instruction manuals.
The Lightning Flash With Arrowhead symbol, within an equilateral triangle, alerts the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
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1 – I NTROD U CING O ASIS
Oasis-08 Control Surface
Rear Cover Dual Meter Display Side Cover
Control Surface Palm Rest Option Panel
Oasis-08 Main Parts
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Oasis Dual Display
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Harris Corporation reserves the right to change specifications without notice or obligation.
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1. The Standard Equipment Warranty Period is 15 months from date of equipment shipment from
a Harris facility. The Customer’s sole and exclusive remedy for any breach of the Standard Equipment Warranty will be, at Harris’ sole discretion and option, repair or replacement of the
defective Product. Components that Customer claims to be defective must be made available to Harris for inspection and evaluation. Unless otherwise agreed in writing by Harris, Customs
clearance for all replacement parts under the warranty or otherwise will be Customer’s sole
responsibility. To be entitled to rights under the Standard Equipment Warranty, the Customer must notify Harris in writing within thirty (30) days after discovering a suspected defect in any Product or Services, but in any event prior to the expiration of the applicable Standard Warranty Period. Notice to a Harris dealer, system integrator, sales representative or other third party is not notice to Harris. Following its receipt of any such Customer notice, Harris will determine whether the reported problem is covered by this Standard Equipment Warranty. If Harris determines that the problem is covered, Harris will authorize repair or replacement of the defective Product, as deemed appropriate by Harris in its sole discretion. For clarification purposes, any technical
support provided by Harris will be for the sole purpose of fulfilling Harris’ warranty obligations. If
Harris determines that Customer is using technical support as a substitute for training of
Customer’s personnel, then such technical support will be subject to additional charges at Harris’
prevailing unit rate for such services.
2. Before shipping any Product to Harris, the Customer must obtain a written Return Authorization from Harris, and provide any proof of warranty eligibility requested by Harris. Any
Product received by Harris without a Return Authorization may, at Harris’ option, be returned to
the Customer collect. Once a Return Authorization is obtained, the Customer is responsible for packing and shipping the Product, to which its warranty claim relates, to a service facility designated by Harris, with all shipping charges prepaid by the Customer, within thirty (30) days after receipt of the Return Authorization. Harris will pay for return of the repaired or replacement Product to the Customer if the repaired or replacement Product is shipped to a designated Harris service facility. Harris will use commercially reasonable efforts to supply Equipment (or part
thereof) from the geographical region of Customer’s site, so as to minimize freight and duty.
Harris bears the risk of loss or damage while the Equipment (or part thereof) is in transit to Customer from the Harris Service Center, and Customer bears the risk of loss or damage while the Equipment (or part thereof) is in transit back to the Harris Service Center.
3. Upon receipt of replacement Equipment (or a part thereof), Customer has thirty (30) days to tender the defective Equipment (or part thereof) to the return carrier for shipment to the service center designated by Harris. If Customer does not timely return the defective Equipment (or a part thereof), Harris shall invoice Customer for the list price of such Equipment (or part thereof),
plus applicable shipping. Such failure to return the Equipment (or part thereof) may, in Harris’
discretion, be grounds for termination of the Warranty and/or suspension of any future advance exchange privileges until such outstanding defective Equipment has been returned. Under the Standard Equipment Warranty Harris will provide Customer with new, rebuilt, refurbished or alternate Equipment (or a part thereof) of equal or improved quality, as the exchange Equipment (or part thereof) to replace eligible defective Equipment (or part thereof). Any alternate Equipment (or part thereof) will meet or exceed the specifications of the replaced Equipment (or part thereof). Rebuilt or refurbished Equipment may bear cosmetic blemishes that do not affect
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performance. Unless otherwise specified by Harris in writing, repaired or replaced Equipment (or parts thereof) are covered only for the remainder of the term of the applicable Standard Equipment Warranty. All defective Equipment (or parts thereof) replaced by Harris become the property of Harris. Harris has no obligation to (i) service, exchange or otherwise replace any Equipment (or part thereof) that has been damaged, modified, abused, misused or overused as determined by Harris or has been used with non-Harris supplies or products that have caused damage or malfunction; (ii) paint, refinish, refurbish, restore or exchange any Equipment (or part thereof) with cosmetic blemishes; (iii) service, exchange or otherwise replace any Equipment (or part thereof) if the same would interfere with, impede or be redundant with normal or scheduled maintenance of such Equipment (or part thereof); (iv) service, exchange or otherwise replace any Equipment (or part thereof) that is within sixty (60) days of the end of its production life; or (v) provide any application software support or service involving application hardware or replace any
accessories. If Harris elects to perform any such services at Customer’s request, then such services
will be deemed a service call and all labor, parts and materials used for the service call will be charged at Harris’ then-prevailing rates.
Harris does not warrant nor guarantee, and is not responsible for:
1. Defects, failures, damages or performance limitations caused in whole or in part by (A) power failures, surges, fires, floods, snow, ice, lightning, excessive heat or cold, highly corrosive
environments, accidents, actions of third parties, or other events outside of Harris’ control, or (B) Customer’s abuse, mishandling, misuse, negligence, improper storage, servicing or operation, or
unauthorized attempts to repair or alter the Equipment in any way. Customer must provide qualified technical personnel to maintain and repair the Equipment.
2. Equipment built to Customer’s specifications that are later found not to meet Customer’s needs
or expectations.
3. The performance of the Equipment when used in combination with equipment not purchased, specified, or approved by Harris.
4. Signal coverage delivered by antenna equipment whether or not supplied by Harris.
5. Batteries and other consumable goods.
1. OEM or Third Party equipment that is incorporated into Harris Equipment is covered under the applicable Harris Standard Equipment Warranty unless the OEM or Third Party equipment carries its own limited warranty, in which event the OEM or Third Party warranty will apply to such equipment incorporated into Harris Equipment. For example and not limitation, CRTs, LCDs,
FSMs and Optical Test products are OEM products that have a limited 1 year manufacturer’s
warranty.
2. Items Sold As Resale. Items sold as resale are such items that are not manufactured by Harris but may be utilized in conjunction with or independently of Harris manufactured Equipment (such as tubes, printers and antenna transmission lines) and shall be covered only by the specific warranty terms of the supplier or original equipment manufacturer of those items. IF AN ORDER
COVERS EQUIPMENT NOT OWNED BY HARRIS, IT IS SOLD SUBJECT TO HARRIS’ ACQUISITION OF POSSESSION.
3. B-Stock Equipment. B-Stock Equipment for non-transmitter related Equipment is defined as any non-out-of-production product that is less than three (3) years old. B-Stock Equipment related to transmitters is defined as equipment repurchased by Harris that is reconditioned or refurbished for sale to a second generation owner by Harris or its reseller.
4. Used Equipment. IF THE EQUIPMENT SPECIFIED IN AN ORDER IS DESCRIBED AS USED,
UNLESS OTHERWISE AGREED IN WRITING BY THE PARTIES, IT IS SOLD “AS IS” AND WITH
NO WARRANTY.
Harris warrants that the Services will be performed in a professional manner (the “Services
Warranty”). Notice of a breach of the Services Warranty must (i) specify in reasonable detail, the
nature of the claim, and (ii) be received within ninety (90) days from the last day of performance of the Services. Upon notice of a breach of the Services Warranty and Harris’ determination of the validity of such breach of the Services Warranty, Harris will re-perform the applicable Services at Harris’ expense. If after reasonable opportunity Harris is unable to re-perform such Services to the reasonable satisfaction of Customer, Customer may, as its exclusive remedy, obtain a refund of the fees paid to Harris under the applicable Order for such Services.
1. Physical Media. Harris warrants all physical media (“software media”) for the Licensed Programs, including without limit custom software and traffic translators, to be free of defects in material or workmanship for a period of ninety (90) days from the date of completed installation, or if Customer should assume responsibility for installation of the Software, for a period of ninety
(90) days from the date of shipment of the Licensed Programs by Harris (the “Software Warranty Period”). This limited warranty extends only to Customer as the original licensee. Customer’s sole and exclusive remedy under this limited warranty will be, at Harris’ option, repair or replacement
of the software media.
2. Licensed Programs. Harris warrants that during the Software Warranty Period (or such other time period as agreed in writing by the parties) the Licensed Programs shall operate substantially
in compliance with Harris’ specifications for the Licensed Programs (the “Software Warranty”).
The entire liability of Harris under this limited warranty is to provide, free of charge, a corrected copy of any portion of the Licensed Programs which is found by Harris inspection not to be in substantial compliance with its specifications. If Harris is unable to provide a corrected copy of the Licensed Programs within a reasonable time, as Customer’s sole and exclusive remedy, Harris will replace the same with a functionally similar program or refund to Customer the amounts Customer paid Harris to purchase or license such Licensed Programs. Harris does not warrant that such Programs are error free or that Customer will be able to operate such Programs without problems or interruptions. Corrections to the Licensed Programs beyond the Software Warranty Period will only be made by Harris pursuant to a separate software maintenance agreement.
3. Cost of Corrections. During the Software Warranty Period, Harris will bear the material cost and shipment of corrected or replacement Software at no charge to Customer. Software corrections will be sent via e-mail. In the rare event Customer requires a Harris customer support
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engineer to visit the site, related reasonable pre-approved on-site time and travel expenses will be billed at the prevailing daily rates, unless otherwise agreed to in writing prior to the visit. A ONE­DAY MINIMUM CHARGE APPLIES TO ALL ON-SITE VISITS.
4. Software Warranty Exclusions. The Software Warranty does not apply to any software media or Licensed Program that (A) has been altered or modified, except by Harris; (B) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Harris; (C) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident; or (D) is used in ultra hazardous activities.
EXCEPT AS EXPRESSLY PROVIDED IN THIS STANDARD WARRANTY POLICY STATEMENT, HARRIS HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NON­INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, IN NO EVENT WILL HARRIS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING LOSS OF PROFITS, WHETHER ARISING IN CONTRACT, TORT, WARRANTY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS SET FORTH HERE WILL APPLY EVEN IF THE REMEDIES OF ERROR CORRECTION, REPAIR OR REPLACEMENT, REPERFORMANCE OF SERVICES AND REFUND OF PAYMENTS COMPLETELY FAIL OF THEIR ESSENTIAL PURPOSE.
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, THE LIMIT OF HARRIS’
LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BY STATUTE OR OTHERWISE) TO CUSTOMER OR TO ANY THIRD PARTY CONCERNING THE HARRIS EQUIPMENT OR SOFTWARE LICENSES SOLD TO CUSTOMER AND WARRANTED
HEREUNDER, HARRIS’ PERFORMANCE OR NONPERFORMANCE, OR IN ANY MANNER
RELATED TO THIS STANDARD WARRANTY POLICY STATEMENT, FOR ANY AND ALL CLAIMS WILL NOT IN THE AGGREGATE EXCEED THE ACTUAL AMOUNTS RECEIVED BY HARRIS FOR THE SPECIFIC PRODUCT WITH RESPECT TO WHICH SUCH CLAIM IS MADE.
Applicable Law, Venue and Jurisdiction. This Standard Warranty Policy Statement, and any disputes related hereto, shall be governed by and interpreted in accordance with the laws of the State of Florida, USA, regardless of any law principles requiring the application of any other law. The parties agree that the exclusive venue for any action related to the dispute or interpretation of this Agreement shall be in the courts with the appropriate jurisdiction located in Orlando, Florida, and each party irrevocably submits to the jurisdiction of each such court in any such action and waives any objection it may now or hereafter have to venue or personal jurisdiction in each such court. The prevailing party in any action related to the dispute or interpretation of this Agreement shall be entitled to recover its reasonable attorneys fees incurred in pursuing the action, including those fees incurred throughout all bankruptcy and appellate proceedings.
THE PARTIES FURTHER AGREE, TO THE EXTENT PERMITTED BY LAW, TO WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY ACTION RELATING TO THE DISPUTE OR INTERPRETATION OF THIS AGREEMENT, WHETHER SOUNDING IN CONTRACT, TORT, OR OTHERWISE. THE PARTIES SPECIFICALLY ACKNOWLEDGE THAT THIS WAIVER IS MADE KNOWINGLY AND VOLUNTARILY AFTER AN ADEQUATE OPPORTUNITY TO NEGOTIATE ITS TERMS.
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