The HARRIS BROADCAST COMMUNICATIONS STANDARD WARRANTY POLICY STATEMENT provides a
complete description of your warranty coverage, limitations, and exclusions. To view the complete warranty, visit
http://www.broadcast.harris.com/support/warranties.asp
If you have any questions about this Warranty, write to us at
Harris Canada Systems, Inc.
26 Peppler Street,
Waterloo, Ontario, Canada,
N2J 3C4,
or call us at 519-570-9111.
System Technical Specifications .................................................................................................. 59
Temperature Probe Specifications ............................................................................................... 60
Power Supply Specifications ........................................................................................................ 61
Index .................................................................................................. 63
Technical Support ............................................................................ 67
InfoCaster R2100 Hardware Installation Manual
iiiTable of Contents
ivTable of Contents
InfoCaster R2100 Hardware Installation Manual
Preface
Manual Information
Note
Purpose
Audience
Revision History
Writing
Conventions
This manual details the features, installation, operation, maintenance, and
specifications of the InfoCaster R2100 system.
This manual is written for engineers, technicians, and operators responsible for
the system installation and setup.
The revision history of this manual is outlined in the following table.
Table P-1. Revision History of Manual
EditionDateRevision History
AManuals previous to revision numbering.
BNovember 2008 Updated technical support information.
This manual adheres to the following writing conventions.
Table P-2. Writing Conventions
Term or ConventionDescription
CAPSIndicates a specific key on the keyboard, such
as ENTER, TAB, CTRL, ALT, DELETE
Code
>
hyperlinkIndicates a jump to another location within the
Internet address
viPreface
InfoCaster R2100 Hardware Installation Manual
Indicates variables or command-line entries,
such as a DOS entry or something you type
into a field.
Indicates the direction of navigation through a
hierarchy of menus and windows.
electronic document or elsewhere
Indicates a jump to a website or URL
Indicates important information that helps to
avoid and troubleshoot problems
Obtaining
Documents
Inscriber documents can be viewed or downloaded from the Harris website at
https://premier.harris.com/broadcast/. Alternatively, contact your Inscriber
customer service representative to request a document.
viiPreface
InfoCaster R2100 Hardware Installation Manual
Unpacking/Shipping Information
Inscriber has carefully inspected, tested, and calibrated this product prior to
shipment to ensure years of stable and trouble free service.
Before installing and configuring the InfoCaster R2100 system, follow these
steps:
1Check equipment for any visible damage that may have occurred during
transit.
2Confirm that you have received all items listed on the packing list.
3Contact your Inscriber sales representative if any parts are missing.
4Contact the carrier if any item is damaged.
5Remove all packaging material from the product and its associated
components before you install the unit.
Keep at least one set of original Inscriber packaging, in the event that you need
to return a product for servicing. If the original packaging is not available, you
can purchase replacement packaging from Inscriber at a modest cost or supply
your own packaging as long as it meets the following criteria:
•The packaging must be able to withstand the weight of the product.
•The product must be held rigid within the packaging.
•There must be at least two inches (5 cm) of space between the product and
the container.
•The corners of the product must be protected.
If the product is still within the warranty period, Inscriber will return the
product to you prepaid after servicing.
viiiPreface
InfoCaster R2100 Hardware Installation Manual
Safety Standards and Compliances
Safety Terms and Symbols
This manual uses the following safety terms and symbols to identify certain
conditions or practices.
Table P-3. Safety Terms and Symbols
WARNING: Identifies conditions or practices that can
result in personal injury or loss of life—high voltage is
present. Uninsulated dangerous voltage within the product’s
enclosure may be sufficient to constitute a risk of electric
shock to persons.
CAUTION: Identifies conditions or practices that can result
in damage to the equipment or other property. Important
operating and maintenance (servicing) instructions are
included in the literature accompanying the product.
ixPreface
InfoCaster R2100 Hardware Installation Manual
Restriction on Hazardous Substances (RoHS) Directive
Directive 2002/95/EC–commonly known as the European Union (EU)
Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain
substances found in electrical and electronic equipment. The Directive takes
effect on July 1, 2006, and it refers to the following hazardous substances:
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent Chromium (Cr-V1)
•Polybrominated Biphenyls (PBB)
•Polybrominated Diphenyl Ethers (PBDE)
All relevant Harris Corporation products either comply with the legislation or
are exempt. For example, spare parts supplied for the repair and upgrade of
equipment sold before July 1, 2006 are exempt from the legislation.
Figure P-1. RoHS Compliant Symbol
xPreface
InfoCaster R2100 Hardware Installation Manual
Waste from Electrical and Electronic Equipment (WEEE) Directive
The European Union (EU) Directive 2002/96/EC on Waste from Electrical and
Electronic Equipment (WEEE) deals with the collection, treatment, recovery,
and recycling of electrical and electronic waste products. The objective of the
WEEE Directive is to assign the responsibility for the disposal of associated
hazardous waste to either the producers or users of these products. Producers
or users are required to recycle electrical and electronic equipment at end of its
useful life, and must not dispose of the equipment in landfills or by using other
unapproved methods.
In accordance with this EU Directive, Harris Corporation has affixed labels
indicating that such products must be properly recycled. Contact your local
Harris sales representative for information on returning these products for
recycling. Harris equipment that complies with the EU directive will be marked
with a WEEE-compliant symbol, as shown in
Figure P-2.
Figure P-2. WEEE Compliance Symbol
InfoCaster R2100 Hardware Installation Manual
xiPreface
Declaration of Conformity
Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with
the standards stated in this note.
The Inscriber systems previously listed, are in conformity with the following standards, in accordance with the
89/336EEC Electromagnetic Compatibility Directive.
EN55022Limits and methods of
measurement of radio disturbance
characteristics of information
EN61000-4-2Electrostatic discharge
requirements “ESD”, 6kV CD,
8kV AD
technology equipment
xiiPreface
InfoCaster R2100 Hardware Installation Manual
EN50081-1Electromagnetic compatibility —
Generic emission standard —
Part 1: Residential, commercial,
and light industry
EN61000-4-3
EN50082-1Electromagnetic compatibility —
Generic immunity standard —
Part 1: Residential, commercial,
and light industry
EN55103-1Electromagnetic compatibility —
Product family standard for audio,
video, audio-visual and
entertainment lighting control
apparatus for professional use —
Part 1: Emission
EN55103-2Electromagnetic compatibility —
Product family standard for audio,
video, audio-visual and
entertainment lighting control
apparatus for professional use —
Part 2: Immunity
EN61000-3-2Electromagnetic compatibility —
Part 3-2: Limits — Limits for
harmonic current emissions
(equipment input current up to
and including 16 A per phase)
EN61000-4-4Electrical fast transient
requirements “Burst”, 0.5kV Sig.
Lines, IkV Power line
EN61000-4-5
EN61000-4-6
EN61000-4-11
EN61000-3-3Electromagnetic compatibility —
Part 3-3: Limits — Limitation of
voltage changes, voltage
fluctuations, and flicker in public
low-voltage supply systems, for
equipment with rate current
<=16A per phase and not subject
to conditional connection
xiiiPreface
InfoCaster R2100 Hardware Installation Manual
Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the
required safety standards, in accordance with LVD 73/23 EEC
.
EN60950Safety for information technology
equipment including electrical
business equipment
xivPreface
InfoCaster R2100 Hardware Installation Manual
Safety Guidelines
Warning
Warning
Adhere to the following safety guidelines to avoid personal injury or damage to your system.
Electrical Safety Guidelines
Power Cords
•Use the exact type of power cords as required.
•Use power cord(s) that came with safety certifications.
To avoid electrical shock, check
the power cords properly.
•The power cord(s) must be compliant with the AC voltage requirements in
your region.
•The power cord plug cap must have an electrical current rating that is at
least 125% of the electrical current rating of this product.
•The power cord plug cap that plugs into the AC receptacle on the power
supply must be an IEC 320, sheet C13, type female connector.
•Disconnect the power supply before accessing the InfoCaster chassis or its
components.
•Plug the power cord(s) into a socket that is properly grounded before
turning on the power.
Adhere to the following
Electrical Safety Guidelines to
avoid possible damages to the
system or injury to yourself.
General Electrical Safety Guidelines
•Be aware of the locations of the power switches on the chassis and in the
room, so you can disconnect the power supply if an accident occurs.
•Take extra precautionary measures when working with high voltage
components. It is not recommended to work alone.
•Before removing or installing main system components, be sure to
disconnect the power first. Turn off the system before you disconnect the
power supply.
•Use only one hand when working with powered-on electrical equipment to
avoid possible electrical shock.
•Use rubber mats specifically designed as electrical insulators when working
with computer systems.
•The power supply or power cord must include a grounding plug and must
be plugged into grounded outlets.
xvPreface
InfoCaster R2100 Hardware Installation Manual
•Motherboard Battery: CAUTION – Make sure not to install the onboard
Warning
Caution
battery upside down to avoid possible explosion. Make sure that the
positive side should be facing up on the motherboard. This battery must be
replaced only with the same or an equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer's
instructions.
•CD-ROM Laser: CAUTION – Do not open the enclosures of power
supplies or CD ROM to avoid injury.
General Safety Guidelines
•Keep the area around the InfoCaster chassis clean and free of clutter.
•To avoid injuries to the back, be sure to use your leg muscles, keep your
Adhere to the following General
Safety Guidelines to ensure
your personal safety.
back straight, and bend your knees, when lifting the system.
•Avoid wearing loose clothing to preventing it from coming into contact
with power circuits.
•After removing the components or chassis covers from the system, place
them on a table for safeguard.
•Be sure to remove any jewelry or metal objects before working on the
chassis to avoid short circuits should these objects come into contact with
power circuits.
•After accessing the interior of the chassis, be sure to close the chassis with
the chassis covers and secure the chassis to the racks with screws.
ESD Safety Guidelines
The following measures are generally sufficient to protect against Electric
Statics Discharge (ESD).
Electric Static Discharge (ESD)
can damage electronic
components. To prevent
damage to your system board, it
is important to handle it very
carefully.
xviPreface
InfoCaster R2100 Hardware Installation Manual
•Use a grounded wrist strap designed to prevent static discharge.
•Keep all components and printed circuit boards (PCBs) in their anti-static
bags until ready for use.
•Touch a grounded metal object before removing the board from the
anti-static bag.
•Do not let components or PCBs come into contact with your clothing,
which may retain a charge even if you are wearing a wrist strap.
•Touch a grounded metal object before removing the board from the
anti-static bag.
•Handle a board by its edges only; do not touch its components, peripheral
Caution
chips, memory modules or contacts.
•When handling chips or modules, avoid touching their pins.
•Put the motherboard and peripherals back into their anti-static bags when
not in use.
•For grounding purposes, make sure your computer chassis provides
excellent conductivity between the power supply, the case, the mounting
fasteners and the motherboard.
Operation Safety Guidelines
Adhere to the following safety guidelines to avoid personal injury when
accessing the InfoCaster chassis.
1Turn off all peripheral devices connected to the InfoCaster chassis.
2Press the power button to power off the system.
3Unplug all power cords from the system or wall outlets.
4Disconnect all the cables and label the cables for easy identification.
5Use a grounded wrist strap designed to prevent static discharge when
handling components.
For proper cooling, make sure
to install all chassis covers
before turning on the system. If
this rule is not strictly followed,
warranty may become void. Do
not open the casing of a power
supply. Power supplies can only
be accessed and serviced by a
qualified technician of the
manufacturer.
Ensure the following measures are in place before installing the chassis into a
rack.
•The rack must be securely anchored onto a unmovable surface or structure
before installing the chassis into the rack.
•The system must be adequately supported. Make sure that all the
components are securely fastened to the chassis to prevent components
from falling off from the chassis.
•Unplug the power cord(s) of the rack before installing the chassis into the
rack.
•Install an AC Power Disconnect for the entire rack assembly and this Power
Disconnect must be clearly marked.
•The rack assembly must be properly grounded to avoid electric shock.
•The rack assembly must provide sufficient airflow to the chassis for proper
cooling.
xviiPreface
InfoCaster R2100 Hardware Installation Manual
xviii Preface
InfoCaster R2100 Hardware Installation Manual
Chapter 1
Introduction
Overview
InfoCaster is an out-of-the-box communications solution that produces
powerful, multi-zone broadcast quality page layouts for immediate display on
video monitors.
This chapter provides an introduction to the InfoCaster R2100 system,
including the following topics:
•“Product Description” on page 3
•“System Chassis” on page 4
2Chapter 1 | Introduction
InfoCaster R2100 Hardware Installation Manual
Product Description
The InfoCaster R2100 system is your single source solution for high-impact digital signage.
InfoCaster systems work either as stand-alone creation stations, or as part of a network of multiple systems
comprised of creation stations and players controlled by Network Manager.
Creation stations create, edit, schedule, and output InfoCaster projects, called InfoCasts. Creation stations
can output to a single location or to multiple locations via Network Manager. Players receive InfoCasts and
output them to the various locations as instructed by Network Manager.
Main Features
These are the main features of InfoCaster R2100 system.
•Superior graphics: create multiple layers of independent bugs, crawls,
animations, clocks and more.
•Data integration: link on-air graphics with databases, data feeds, or text
files for automatic updates to keep the information current.
•Quick editors: modify content with fast and easy updates.
•Control Choices: GPI, automation, manual.
•Intuitive interface: drag and drop user interface makes it simple to learn
and allows users to get to air quickly.
•Multi-zone display: zones can be set up to display either, stills, rolls,
crawls, animations, clocks, or video. Each zone is an independent item,
and can be customized with different attributes.
•Live video input (optional): DV or composite video playback using a 3rd
party capture device.
•Video output: support for MPEG1, MPEG2, MPEG4, AVI and Windows
Media video clips.
•Audio output: support for video clips, or add audio to a specific still zone.
•Animation: import and convert sequences of TGAs from third party
•Flexible scheduling: powerful weekly scheduling of InfoCaster multi-zone
•Network Control (optional): manage up to hundreds of InfoCaster players
animation software.
displays.
using the optional InfoCaster Network Manager.
3Chapter 1 | Introduction
InfoCaster R2100 Hardware Installation Manual
System Chassis
O
I
Floppy DrivePowerStatus LEDs
System Reset
CD/DVD-RW Drive
Front Panel
Figure 1-1 shows the InfoCaster R2100 front panel. The front panel has two
LEDs indicating system status. See Tab le 1-1 for LED description.
Figure 1-1. InfoCaster R2100 Front Panel
Front Panel LEDs
Table 1-1. Front Panel LED Description
LEDColorConditionDescription
PowerGreenOnSystem On
HDDRedBlinkHDD Activity
4Chapter 1 | Introduction
InfoCaster R2100 Hardware Installation Manual
OffNo Activity
Back Panel
O
I
Power Supply
TV TunerDVI / VGA
PC PortsAnalog Capture
Figure 1-2 illustrates the InfoCaster R2100 back panel with maximum
configuration. The standard back panel includes the power supply module, PC
connectors panel, and two DVI/VGA ports. Your system may also be equipped
with the TV tuner and video capture purchase options.
Figure 1-2. InfoCaster R2100 Back Panel
Back Panel Connections
Ta bl e 1-2 lists and describes the functions of the back panel connectors.
Table 1-2. Back Panel Connectors Description
PortDescription
DVI/VGADigital (DVI) and analog (VGA) video output.
TV Tuner (optional)Support for NTSC and PAL analog TV input
signal.
Analog Capture
(optional)
Support for live or captured analog video stream
input.
5Chapter 1 | Introduction
InfoCaster R2100 Hardware Installation Manual
Back Panel PC Ports
LAN 2LAN 1Center/SubwooferIEEE 1394Coax OutKeyboard
USB 3-4USB 5-6USB 1-2Side SpeakerSATA 1-2Optical
Out
Line In
Rear Speaker
Front Speaker
Mic In
Figure 1-3 illustrates the back panel PC ports.
Figure 1-3. Back Panel PC Ports
PC Port Connections
Ta bl e 1-3 lists and describes the functions of the back panel PC ports.
Table 1-3. PC Ports Descriptions
PortDescription
PS/2 KeyboardConnects a PS/2 keyboard.
Coaxial S/PDIF OutAudio output via a coaxial S/PDIF cable.
LAN 1-2 (RJ-45)Enables Gigabit connection to a Local Area Network
(LAN) through a network hub. See
Ta bl e 1-4 on page 7
for LAN port LED descriptions.
IEEE 13946-pin IEEE 1394 port provides high-speed connectivity
for audio/video devices, storage peripherals, PCs, or
portable devices.
Center/Subwoofer
Connects the center/subwoofer speakers.
(orange)
Rear Speaker Out
(black)
Connects the rear speakers in a 4-channel, 6-channel,
or 8-channel audio configuration.
Line In (light blue)Connects audio input devices.
6Chapter 1 | Introduction
InfoCaster R2100 Hardware Installation Manual
Table 1-3. PC Ports Descriptions (Continued)
PortDescription
Front Speaker Out
(lime)
Connects the front speakers in a 4-channel, 6-channel,
or 8-channel configuration.
Mic In (pink)Connects a microphone.
Side Speaker Out
(grey)
Connects the side speakers in a 8-channel
configuration.
USB 1-6Connect up to six Universal Serial Bus (USB) 2.0
devices.
External SATA 1-2Connect up to two external SATA hard disk drives. To
configure a RAID0, RAID1, or JBOD set, connect
external serial ATA hard disk drives to both SATA
ports 1 and 2.
Optical S/PDIF OutAudio output via an optical S/PDIF cable.
LAN Port LEDs
Ta bl e 1-4 describes the status of the LAN LEDs. The left LED indicates the
network connection status. The right LED indicates the connection speed.
Table 1-4. LAN LED Descriptions
Link LED Status
(left side)
Description
Speed LED Status
(right side)
Description
OffNo LinkOff10 Mbps
AmberLinkedAmber100 Mbps
BlinkData ActivityGreen1 Gbps
InfoCaster R2100 Hardware Installation Manual
7Chapter 1 | Introduction
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