Harris InfoCaster R2100 Hardware Installation Manual

InfoCaster
Harris®InfoCaster™R2100
Hardware Installation Manual
Revision B
WARRANTY INFORMATION
The HARRIS BROADCAST COMMUNICATIONS STANDARD WARRANTY POLICY STATEMENT provides a complete description of your warranty coverage, limitations, and exclusions. To view the complete warranty, visit http://www.broadcast.harris.com/support/warranties.asp
If you have any questions about this Warranty, write to us at Harris Canada Systems, Inc. 26 Peppler Street, Waterloo, Ontario, Canada, N2J 3C4, or call us at 519-570-9111.
Copyright © 2004-2008 Harris Canada Systems, Inc. All rights reserved.
Table of Contents
Preface
Manual Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Purpose .......................................................................................................................................... vi
Audience ........................................................................................................................................ vi
Revision History ............................................................................................................................. vi
Writing Conventions ....................................................................................................................... vi
Obtaining Documents .................................................................................................................... vii
Unpacking/Shipping Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Safety Standards and Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Terms and Symbols ............................................................................................................ ix
Restriction on Hazardous Substances (RoHS) Directive ................................................................ x
Waste from Electrical and Electronic Equipment (WEEE) Directive .............................................. xi
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Electrical Safety Guidelines .......................................................................................................... xv
Power Cords ............................................................................................................................ xv
General Electrical Safety Guidelines ....................................................................................... xv
General Safety Guidelines ........................................................................................................... xvi
ESD Safety Guidelines ................................................................................................................. xvi
Operation Safety Guidelines ....................................................................................................... xvii
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Main Features ................................................................................................................................ 3
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InfoCaster R2100 Hardware Installation Manual
System Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel ..................................................................................................................................... 4
Front Panel LEDs ...................................................................................................................... 4
Back Panel ..................................................................................................................................... 5
Back Panel Connections ........................................................................................................... 5
Back Panel PC Ports ...................................................................................................................... 6
PC Port Connections ................................................................................................................ 6
LAN Port LEDs .......................................................................................................................... 7
Installation and Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chassis Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Structural Support ........................................................................................................................ 12
Install the Chassis Slides ............................................................................................................. 13
Rack Mount the Chassis .............................................................................................................. 15
InfoCaster System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
GPI Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
USB GPI Trigger .......................................................................................................................... 18
Serial GPI Trigger ........................................................................................................................ 19
Configure GPI Triggers ................................................................................................................ 20
Temperature Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect the Temperature Probe .................................................................................................. 21
Temperature Probe Pinouts ......................................................................................................... 22
Configure the Temperature Probe ............................................................................................... 23
Output Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Display Output Options ................................................................................................................ 24
Single Head Output ................................................................................................................. 24
TV Out, Spanning, Edit & Playback, or Multi Head Output ..................................................... 24
Disable the Onboard VGA ...................................................................................................... 25
Configure NVIDIA Card Display ................................................................................................... 25
Configure ATI Card Display ......................................................................................................... 32
Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuration Utility ...................................................................................................................... 35
Select the Video Output Device ................................................................................................... 36
Set Device Output Options ........................................................................................................... 36
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Set the Video Standard ................................................................................................................ 37
Configure VGA Output ................................................................................................................. 38
Confirm the Video Output ............................................................................................................. 39
Audio Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enable Live Audio Input ............................................................................................................... 40
Enable Audio Output .................................................................................................................... 40
Configure the Audio I/O ................................................................................................................ 40
Audio Channel Output Options .................................................................................................... 43
Plasma Display Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Plasma XML File .......................................................................................................................... 45
Edit the File ............................................................................................................................. 45
Example Plasma XML File ........................................................................................................... 48
Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Back Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Defragment Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Prevent Damage and Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hardware ...................................................................................................................................... 52
Software ....................................................................................................................................... 52
Monitor Refresh Rate ................................................................................................................... 52
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
System Recovery DVD ................................................................................................................ 53
Recovery Procedure .................................................................................................................... 53
Specifications
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Technical Specifications .................................................................................................. 59
Temperature Probe Specifications ............................................................................................... 60
Power Supply Specifications ........................................................................................................ 61
Index .................................................................................................. 63
Technical Support ............................................................................ 67
InfoCaster R2100 Hardware Installation Manual
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Preface
Manual Information
Note
Purpose
Audience
Revision History
Writing Conventions
This manual details the features, installation, operation, maintenance, and specifications of the InfoCaster R2100 system.
This manual is written for engineers, technicians, and operators responsible for the system installation and setup.
The revision history of this manual is outlined in the following table.
Table P-1. Revision History of Manual
Edition Date Revision History
A Manuals previous to revision numbering.
B November 2008 Updated technical support information.
This manual adheres to the following writing conventions.
Table P-2. Writing Conventions
Term or Convention Description
CAPS Indicates a specific key on the keyboard, such
as ENTER, TAB, CTRL, ALT, DELETE
Code
>
hyperlink Indicates a jump to another location within the
Internet address
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Indicates variables or command-line entries, such as a DOS entry or something you type into a field.
Indicates the direction of navigation through a hierarchy of menus and windows.
electronic document or elsewhere
Indicates a jump to a website or URL
Indicates important information that helps to avoid and troubleshoot problems
Obtaining Documents
Inscriber documents can be viewed or downloaded from the Harris website at
https://premier.harris.com/broadcast/. Alternatively, contact your Inscriber
customer service representative to request a document.
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InfoCaster R2100 Hardware Installation Manual
Unpacking/Shipping Information
Inscriber has carefully inspected, tested, and calibrated this product prior to shipment to ensure years of stable and trouble free service.
Before installing and configuring the InfoCaster R2100 system, follow these steps:
1 Check equipment for any visible damage that may have occurred during
transit.
2 Confirm that you have received all items listed on the packing list.
3 Contact your Inscriber sales representative if any parts are missing.
4 Contact the carrier if any item is damaged.
5 Remove all packaging material from the product and its associated
components before you install the unit.
Keep at least one set of original Inscriber packaging, in the event that you need to return a product for servicing. If the original packaging is not available, you can purchase replacement packaging from Inscriber at a modest cost or supply your own packaging as long as it meets the following criteria:
The packaging must be able to withstand the weight of the product.
The product must be held rigid within the packaging.
There must be at least two inches (5 cm) of space between the product and the container.
The corners of the product must be protected.
If the product is still within the warranty period, Inscriber will return the product to you prepaid after servicing.
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Safety Standards and Compliances
Safety Terms and Symbols
This manual uses the following safety terms and symbols to identify certain conditions or practices.
Table P-3. Safety Terms and Symbols
WARNING: Identifies conditions or practices that can
result in personal injury or loss of life—high voltage is present. Uninsulated dangerous voltage within the product’s enclosure may be sufficient to constitute a risk of electric shock to persons.
CAUTION: Identifies conditions or practices that can result in damage to the equipment or other property. Important operating and maintenance (servicing) instructions are included in the literature accompanying the product.
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Restriction on Hazardous Substances (RoHS) Directive
Directive 2002/95/EC–commonly known as the European Union (EU) Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain substances found in electrical and electronic equipment. The Directive takes effect on July 1, 2006, and it refers to the following hazardous substances:
Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
Hexavalent Chromium (Cr-V1)
Polybrominated Biphenyls (PBB)
Polybrominated Diphenyl Ethers (PBDE)
All relevant Harris Corporation products either comply with the legislation or are exempt. For example, spare parts supplied for the repair and upgrade of equipment sold before July 1, 2006 are exempt from the legislation.
Figure P-1. RoHS Compliant Symbol
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Waste from Electrical and Electronic Equipment (WEEE) Directive
The European Union (EU) Directive 2002/96/EC on Waste from Electrical and Electronic Equipment (WEEE) deals with the collection, treatment, recovery, and recycling of electrical and electronic waste products. The objective of the WEEE Directive is to assign the responsibility for the disposal of associated hazardous waste to either the producers or users of these products. Producers or users are required to recycle electrical and electronic equipment at end of its useful life, and must not dispose of the equipment in landfills or by using other unapproved methods.
In accordance with this EU Directive, Harris Corporation has affixed labels indicating that such products must be properly recycled. Contact your local Harris sales representative for information on returning these products for recycling. Harris equipment that complies with the EU directive will be marked with a WEEE-compliant symbol, as shown in
Figure P-2.
Figure P-2. WEEE Compliance Symbol
InfoCaster R2100 Hardware Installation Manual
xiPreface
Declaration of Conformity
Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with the standards stated in this note.
System Name Part Number Description
IconStation ICON-STA HD/SD Advanced Branding/MC Graphics
ICON-STN-H-3100 HD/SD Branding/MC Graphics
ICON-STN-S-3100 SD Branding/MC Graphics
Inscriber G1 INSG13100 Single Channel SD Graphics
Inscriber G3 INSG33100 Single Channel HD/SD Graphics
INSG32C Additional HD/SD Channel
Inscriber G-Channel INSGCH3100 HD/SD Information Channels
INSGCS3100 SD Information Channels
Inscriber Channel ONE INCS1H3100 HD/SD Information Channels
INCS1S3100 SD Information Channels
Inscriber G-Store INSGSH3100 HD/SD Media Store
INSGSS3100 SD Media Store
Inscriber RTX INSRTXDH3100 HD/SD Developer System
INSRTXPH3100 HD/SD Playback System
INSRTXDS3100 SD Developer System
INSRTXPS3100 SD Playback System
Inscriber TitleOne INSTO-H-3100 Single Channel HD/SD Graphics
INSTO3100 Single Channel SD Graphics
The Inscriber systems previously listed, are in conformity with the following standards, in accordance with the 89/336EEC Electromagnetic Compatibility Directive.
EN55022 Limits and methods of
measurement of radio disturbance characteristics of information
EN61000-4-2 Electrostatic discharge
requirements “ESD”, 6kV CD, 8kV AD
technology equipment
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EN50081-1 Electromagnetic compatibility —
Generic emission standard — Part 1: Residential, commercial, and light industry
EN61000-4-3
EN50082-1 Electromagnetic compatibility —
Generic immunity standard — Part 1: Residential, commercial, and light industry
EN55103-1 Electromagnetic compatibility —
Product family standard for audio, video, audio-visual and entertainment lighting control apparatus for professional use — Part 1: Emission
EN55103-2 Electromagnetic compatibility —
Product family standard for audio, video, audio-visual and entertainment lighting control apparatus for professional use — Part 2: Immunity
EN61000-3-2 Electromagnetic compatibility —
Part 3-2: Limits — Limits for harmonic current emissions (equipment input current up to and including 16 A per phase)
EN61000-4-4 Electrical fast transient
requirements “Burst”, 0.5kV Sig. Lines, IkV Power line
EN61000-4-5
EN61000-4-6
EN61000-4-11
EN61000-3-3 Electromagnetic compatibility —
Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations, and flicker in public low-voltage supply systems, for equipment with rate current <=16A per phase and not subject to conditional connection
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Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the required safety standards, in accordance with LVD 73/23 EEC
.
EN60950 Safety for information technology
equipment including electrical business equipment
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InfoCaster R2100 Hardware Installation Manual
Safety Guidelines
Warning
Warning
Adhere to the following safety guidelines to avoid personal injury or damage to your system.
Electrical Safety Guidelines
Power Cords
Use the exact type of power cords as required.
Use power cord(s) that came with safety certifications.
To avoid electrical shock, check the power cords properly.
The power cord(s) must be compliant with the AC voltage requirements in your region.
The power cord plug cap must have an electrical current rating that is at least 125% of the electrical current rating of this product.
The power cord plug cap that plugs into the AC receptacle on the power supply must be an IEC 320, sheet C13, type female connector.
Disconnect the power supply before accessing the InfoCaster chassis or its components.
Plug the power cord(s) into a socket that is properly grounded before turning on the power.
Adhere to the following Electrical Safety Guidelines to avoid possible damages to the system or injury to yourself.
General Electrical Safety Guidelines
Be aware of the locations of the power switches on the chassis and in the room, so you can disconnect the power supply if an accident occurs.
Take extra precautionary measures when working with high voltage components. It is not recommended to work alone.
Before removing or installing main system components, be sure to disconnect the power first. Turn off the system before you disconnect the power supply.
Use only one hand when working with powered-on electrical equipment to avoid possible electrical shock.
Use rubber mats specifically designed as electrical insulators when working with computer systems.
The power supply or power cord must include a grounding plug and must be plugged into grounded outlets.
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Motherboard Battery: CAUTION – Make sure not to install the onboard
Warning
Caution
battery upside down to avoid possible explosion. Make sure that the positive side should be facing up on the motherboard. This battery must be replaced only with the same or an equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
CD-ROM Laser: CAUTION – Do not open the enclosures of power supplies or CD ROM to avoid injury.
General Safety Guidelines
Keep the area around the InfoCaster chassis clean and free of clutter.
To avoid injuries to the back, be sure to use your leg muscles, keep your
Adhere to the following General Safety Guidelines to ensure your personal safety.
back straight, and bend your knees, when lifting the system.
Avoid wearing loose clothing to preventing it from coming into contact with power circuits.
After removing the components or chassis covers from the system, place them on a table for safeguard.
Be sure to remove any jewelry or metal objects before working on the chassis to avoid short circuits should these objects come into contact with power circuits.
After accessing the interior of the chassis, be sure to close the chassis with the chassis covers and secure the chassis to the racks with screws.
ESD Safety Guidelines
The following measures are generally sufficient to protect against Electric Statics Discharge (ESD).
Electric Static Discharge (ESD) can damage electronic components. To prevent damage to your system board, it is important to handle it very carefully.
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Use a grounded wrist strap designed to prevent static discharge.
Keep all components and printed circuit boards (PCBs) in their anti-static bags until ready for use.
Touch a grounded metal object before removing the board from the anti-static bag.
Do not let components or PCBs come into contact with your clothing, which may retain a charge even if you are wearing a wrist strap.
Touch a grounded metal object before removing the board from the anti-static bag.
Handle a board by its edges only; do not touch its components, peripheral
Caution
chips, memory modules or contacts.
When handling chips or modules, avoid touching their pins.
Put the motherboard and peripherals back into their anti-static bags when not in use.
For grounding purposes, make sure your computer chassis provides excellent conductivity between the power supply, the case, the mounting fasteners and the motherboard.
Operation Safety Guidelines
Adhere to the following safety guidelines to avoid personal injury when accessing the InfoCaster chassis.
1 Turn off all peripheral devices connected to the InfoCaster chassis.
2 Press the power button to power off the system.
3 Unplug all power cords from the system or wall outlets.
4 Disconnect all the cables and label the cables for easy identification.
5 Use a grounded wrist strap designed to prevent static discharge when
handling components.
For proper cooling, make sure to install all chassis covers before turning on the system. If this rule is not strictly followed, warranty may become void. Do not open the casing of a power supply. Power supplies can only be accessed and serviced by a qualified technician of the manufacturer.
Ensure the following measures are in place before installing the chassis into a rack.
The rack must be securely anchored onto a unmovable surface or structure before installing the chassis into the rack.
The system must be adequately supported. Make sure that all the components are securely fastened to the chassis to prevent components from falling off from the chassis.
Unplug the power cord(s) of the rack before installing the chassis into the rack.
Install an AC Power Disconnect for the entire rack assembly and this Power Disconnect must be clearly marked.
The rack assembly must be properly grounded to avoid electric shock.
The rack assembly must provide sufficient airflow to the chassis for proper cooling.
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Chapter 1
Introduction
Overview
InfoCaster is an out-of-the-box communications solution that produces powerful, multi-zone broadcast quality page layouts for immediate display on video monitors.
This chapter provides an introduction to the InfoCaster R2100 system, including the following topics:
“Product Description” on page 3
“System Chassis” on page 4
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InfoCaster R2100 Hardware Installation Manual
Product Description
The InfoCaster R2100 system is your single source solution for high-impact digital signage.
InfoCaster systems work either as stand-alone creation stations, or as part of a network of multiple systems comprised of creation stations and players controlled by Network Manager.
Creation stations create, edit, schedule, and output InfoCaster projects, called InfoCasts. Creation stations can output to a single location or to multiple locations via Network Manager. Players receive InfoCasts and output them to the various locations as instructed by Network Manager.
Main Features
These are the main features of InfoCaster R2100 system.
Superior graphics: create multiple layers of independent bugs, crawls, animations, clocks and more.
Data integration: link on-air graphics with databases, data feeds, or text files for automatic updates to keep the information current.
Quick editors: modify content with fast and easy updates.
Control Choices: GPI, automation, manual.
Intuitive interface: drag and drop user interface makes it simple to learn and allows users to get to air quickly.
Multi-zone display: zones can be set up to display either, stills, rolls, crawls, animations, clocks, or video. Each zone is an independent item, and can be customized with different attributes.
Live video input (optional): DV or composite video playback using a 3rd party capture device.
Video output: support for MPEG1, MPEG2, MPEG4, AVI and Windows Media video clips.
Audio output: support for video clips, or add audio to a specific still zone.
Animation: import and convert sequences of TGAs from third party
Flexible scheduling: powerful weekly scheduling of InfoCaster multi-zone
Network Control (optional): manage up to hundreds of InfoCaster players
animation software.
displays.
using the optional InfoCaster Network Manager.
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InfoCaster R2100 Hardware Installation Manual
System Chassis
O
I
Floppy DrivePowerStatus LEDs
System Reset
CD/DVD-RW Drive
Front Panel
Figure 1-1 shows the InfoCaster R2100 front panel. The front panel has two
LEDs indicating system status. See Tab le 1-1 for LED description.
Figure 1-1. InfoCaster R2100 Front Panel
Front Panel LEDs
Table 1-1. Front Panel LED Description
LED Color Condition Description
Power Green On System On
HDD Red Blink HDD Activity
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InfoCaster R2100 Hardware Installation Manual
Off No Activity
Back Panel
O
I
Power Supply
TV Tuner DVI / VGA
PC Ports Analog Capture
Figure 1-2 illustrates the InfoCaster R2100 back panel with maximum
configuration. The standard back panel includes the power supply module, PC connectors panel, and two DVI/VGA ports. Your system may also be equipped with the TV tuner and video capture purchase options.
Figure 1-2. InfoCaster R2100 Back Panel
Back Panel Connections
Ta bl e 1-2 lists and describes the functions of the back panel connectors.
Table 1-2. Back Panel Connectors Description
Port Description
DVI/VGA Digital (DVI) and analog (VGA) video output.
TV Tuner (optional) Support for NTSC and PAL analog TV input
signal.
Analog Capture (optional)
Support for live or captured analog video stream input.
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InfoCaster R2100 Hardware Installation Manual
Back Panel PC Ports
LAN 2LAN 1 Center/SubwooferIEEE 1394Coax OutKeyboard
USB 3-4USB 5-6 USB 1-2 Side SpeakerSATA 1-2Optical
Out
Line In
Rear Speaker
Front Speaker
Mic In
Figure 1-3 illustrates the back panel PC ports.
Figure 1-3. Back Panel PC Ports
PC Port Connections
Ta bl e 1-3 lists and describes the functions of the back panel PC ports.
Table 1-3. PC Ports Descriptions
Port Description
PS/2 Keyboard Connects a PS/2 keyboard.
Coaxial S/PDIF Out Audio output via a coaxial S/PDIF cable.
LAN 1-2 (RJ-45) Enables Gigabit connection to a Local Area Network
(LAN) through a network hub. See
Ta bl e 1-4 on page 7
for LAN port LED descriptions.
IEEE 1394 6-pin IEEE 1394 port provides high-speed connectivity
for audio/video devices, storage peripherals, PCs, or portable devices.
Center/Subwoofer
Connects the center/subwoofer speakers.
(orange)
Rear Speaker Out (black)
Connects the rear speakers in a 4-channel, 6-channel, or 8-channel audio configuration.
Line In (light blue) Connects audio input devices.
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InfoCaster R2100 Hardware Installation Manual
Table 1-3. PC Ports Descriptions (Continued)
Port Description
Front Speaker Out (lime)
Connects the front speakers in a 4-channel, 6-channel, or 8-channel configuration.
Mic In (pink) Connects a microphone.
Side Speaker Out (grey)
Connects the side speakers in a 8-channel configuration.
USB 1-6 Connect up to six Universal Serial Bus (USB) 2.0
devices.
External SATA 1-2 Connect up to two external SATA hard disk drives. To
configure a RAID0, RAID1, or JBOD set, connect external serial ATA hard disk drives to both SATA ports 1 and 2.
Optical S/PDIF Out Audio output via an optical S/PDIF cable.
LAN Port LEDs
Ta bl e 1-4 describes the status of the LAN LEDs. The left LED indicates the
network connection status. The right LED indicates the connection speed.
Table 1-4. LAN LED Descriptions
Link LED Status (left side)
Description
Speed LED Status (right side)
Description
Off No Link Off 10 Mbps
Amber Linked Amber 100 Mbps
Blink Data Activity Green 1 Gbps
InfoCaster R2100 Hardware Installation Manual
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