Harris InfoCaster R2100 Hardware Installation Manual

InfoCaster

Harris®InfoCaster™R2100

Hardware Installation Manual

175-700202-00

Revision B

WARRANTY INFORMATION

The HARRIS BROADCAST COMMUNICATIONS STANDARD WARRANTY POLICY STATEMENT provides a
complete description of your warranty coverage, limitations, and exclusions. To view the complete warranty, visit
http://www.broadcast.harris.com/support/warranties.asp

If you have any questions about this Warranty, write to us at
Harris Canada Systems, Inc.
26 Peppler Street,
Waterloo, Ontario, Canada,
N2J 3C4,
or call us at 519-570-9111.

Copyright © 2004-2008 Harris Canada Systems, Inc. All rights reserved.

Table of Contents

Preface

Manual Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Purpose .......................................................................................................................................... vi

Audience ........................................................................................................................................ vi

Revision History ............................................................................................................................. vi

Writing Conventions ....................................................................................................................... vi

Obtaining Documents .................................................................................................................... vii

Unpacking/Shipping Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Standards and Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Terms and Symbols ............................................................................................................ ix

Restriction on Hazardous Substances (RoHS) Directive ................................................................ x

Waste from Electrical and Electronic Equipment (WEEE) Directive .............................................. xi

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Electrical Safety Guidelines .......................................................................................................... xv

Power Cords ............................................................................................................................ xv

General Electrical Safety Guidelines ....................................................................................... xv

General Safety Guidelines ........................................................................................................... xvi

ESD Safety Guidelines ................................................................................................................. xvi

Operation Safety Guidelines ....................................................................................................... xvii

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Main Features ................................................................................................................................ 3

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InfoCaster R2100 Hardware Installation Manual

System Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel ..................................................................................................................................... 4

Front Panel LEDs ...................................................................................................................... 4

Back Panel ..................................................................................................................................... 5

Back Panel Connections ........................................................................................................... 5

Back Panel PC Ports ...................................................................................................................... 6

PC Port Connections ................................................................................................................ 6

LAN Port LEDs .......................................................................................................................... 7

Installation and Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chassis Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Structural Support ........................................................................................................................ 12

Install the Chassis Slides ............................................................................................................. 13

Rack Mount the Chassis .............................................................................................................. 15

InfoCaster System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

GPI Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

USB GPI Trigger .......................................................................................................................... 18

Serial GPI Trigger ........................................................................................................................ 19

Configure GPI Triggers ................................................................................................................ 20

Temperature Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connect the Temperature Probe .................................................................................................. 21

Temperature Probe Pinouts ......................................................................................................... 22

Configure the Temperature Probe ............................................................................................... 23

Output Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display Output Options ................................................................................................................ 24

Single Head Output ................................................................................................................. 24

TV Out, Spanning, Edit & Playback, or Multi Head Output ..................................................... 24

Disable the Onboard VGA ...................................................................................................... 25

Configure NVIDIA Card Display ................................................................................................... 25

Configure ATI Card Display ......................................................................................................... 32

Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuration Utility ...................................................................................................................... 35

Select the Video Output Device ................................................................................................... 36

Set Device Output Options ........................................................................................................... 36

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Set the Video Standard ................................................................................................................ 37

Configure VGA Output ................................................................................................................. 38

Confirm the Video Output ............................................................................................................. 39

Audio Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Enable Live Audio Input ............................................................................................................... 40

Enable Audio Output .................................................................................................................... 40

Configure the Audio I/O ................................................................................................................ 40

Audio Channel Output Options .................................................................................................... 43

Plasma Display Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Plasma XML File .......................................................................................................................... 45

Edit the File ............................................................................................................................. 45

Example Plasma XML File ........................................................................................................... 48

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Back Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Defragment Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Prevent Damage and Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Hardware ...................................................................................................................................... 52

Software ....................................................................................................................................... 52

Monitor Refresh Rate ................................................................................................................... 52

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

System Recovery DVD ................................................................................................................ 53

Recovery Procedure .................................................................................................................... 53

Specifications

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

System Technical Specifications .................................................................................................. 59

Temperature Probe Specifications ............................................................................................... 60

Power Supply Specifications ........................................................................................................ 61

Index .................................................................................................. 63

Technical Support ............................................................................ 67

InfoCaster R2100 Hardware Installation Manual

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iv Table of Contents

InfoCaster R2100 Hardware Installation Manual

Preface

Manual Information

Note

Purpose

Audience

Revision History

Writing
Conventions

This manual details the features, installation, operation, maintenance, and
specifications of the InfoCaster R2100 system.

This manual is written for engineers, technicians, and operators responsible for
the system installation and setup.

The revision history of this manual is outlined in the following table.

Table P-1. Revision History of Manual

Edition Date Revision History

A Manuals previous to revision numbering.

B November 2008 Updated technical support information.

This manual adheres to the following writing conventions.

Table P-2. Writing Conventions

Term or Convention Description

CAPS Indicates a specific key on the keyboard, such

as ENTER, TAB, CTRL, ALT, DELETE

Code

>

hyperlink Indicates a jump to another location within the

Internet address

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InfoCaster R2100 Hardware Installation Manual

Indicates variables or command-line entries,
such as a DOS entry or something you type
into a field.

Indicates the direction of navigation through a
hierarchy of menus and windows.

electronic document or elsewhere

Indicates a jump to a website or URL

Indicates important information that helps to
avoid and troubleshoot problems

Obtaining
Documents

Inscriber documents can be viewed or downloaded from the Harris website at

https://premier.harris.com/broadcast/. Alternatively, contact your Inscriber

customer service representative to request a document.

viiPreface

InfoCaster R2100 Hardware Installation Manual

Unpacking/Shipping Information

Inscriber has carefully inspected, tested, and calibrated this product prior to
shipment to ensure years of stable and trouble free service.

Before installing and configuring the InfoCaster R2100 system, follow these
steps:

1 Check equipment for any visible damage that may have occurred during

transit.

2 Confirm that you have received all items listed on the packing list.

3 Contact your Inscriber sales representative if any parts are missing.

4 Contact the carrier if any item is damaged.

5 Remove all packaging material from the product and its associated

components before you install the unit.

Keep at least one set of original Inscriber packaging, in the event that you need
to return a product for servicing. If the original packaging is not available, you
can purchase replacement packaging from Inscriber at a modest cost or supply
your own packaging as long as it meets the following criteria:

• The packaging must be able to withstand the weight of the product.

• The product must be held rigid within the packaging.

• There must be at least two inches (5 cm) of space between the product and
the container.

• The corners of the product must be protected.

If the product is still within the warranty period, Inscriber will return the
product to you prepaid after servicing.

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InfoCaster R2100 Hardware Installation Manual

Safety Standards and Compliances

Safety Terms and Symbols

This manual uses the following safety terms and symbols to identify certain
conditions or practices.

Table P-3. Safety Terms and Symbols

WARNING: Identifies conditions or practices that can

result in personal injury or loss of life—high voltage is
present. Uninsulated dangerous voltage within the product’s
enclosure may be sufficient to constitute a risk of electric
shock to persons.

CAUTION: Identifies conditions or practices that can result
in damage to the equipment or other property. Important
operating and maintenance (servicing) instructions are
included in the literature accompanying the product.

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InfoCaster R2100 Hardware Installation Manual

Restriction on Hazardous Substances (RoHS) Directive

Directive 2002/95/EC–commonly known as the European Union (EU)
Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain
substances found in electrical and electronic equipment. The Directive takes
effect on July 1, 2006, and it refers to the following hazardous substances:

• Lead (Pb)

•Mercury (Hg)

•Cadmium (Cd)

• Hexavalent Chromium (Cr-V1)

• Polybrominated Biphenyls (PBB)

• Polybrominated Diphenyl Ethers (PBDE)

All relevant Harris Corporation products either comply with the legislation or
are exempt. For example, spare parts supplied for the repair and upgrade of
equipment sold before July 1, 2006 are exempt from the legislation.

Figure P-1. RoHS Compliant Symbol

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InfoCaster R2100 Hardware Installation Manual

Waste from Electrical and Electronic Equipment (WEEE) Directive

The European Union (EU) Directive 2002/96/EC on Waste from Electrical and
Electronic Equipment (WEEE) deals with the collection, treatment, recovery,
and recycling of electrical and electronic waste products. The objective of the
WEEE Directive is to assign the responsibility for the disposal of associated
hazardous waste to either the producers or users of these products. Producers
or users are required to recycle electrical and electronic equipment at end of its
useful life, and must not dispose of the equipment in landfills or by using other
unapproved methods.

In accordance with this EU Directive, Harris Corporation has affixed labels
indicating that such products must be properly recycled. Contact your local
Harris sales representative for information on returning these products for
recycling. Harris equipment that complies with the EU directive will be marked
with a WEEE-compliant symbol, as shown in

Figure P-2.

Figure P-2. WEEE Compliance Symbol

InfoCaster R2100 Hardware Installation Manual

xiPreface

Declaration of Conformity

Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with
the standards stated in this note.

System Name Part Number Description

IconStation ICON-STA HD/SD Advanced Branding/MC Graphics

ICON-STN-H-3100 HD/SD Branding/MC Graphics

ICON-STN-S-3100 SD Branding/MC Graphics

Inscriber G1 INSG13100 Single Channel SD Graphics

Inscriber G3 INSG33100 Single Channel HD/SD Graphics

INSG32C Additional HD/SD Channel

Inscriber G-Channel INSGCH3100 HD/SD Information Channels

INSGCS3100 SD Information Channels

Inscriber Channel ONE INCS1H3100 HD/SD Information Channels

INCS1S3100 SD Information Channels

Inscriber G-Store INSGSH3100 HD/SD Media Store

INSGSS3100 SD Media Store

Inscriber RTX INSRTXDH3100 HD/SD Developer System

INSRTXPH3100 HD/SD Playback System

INSRTXDS3100 SD Developer System

INSRTXPS3100 SD Playback System

Inscriber TitleOne INSTO-H-3100 Single Channel HD/SD Graphics

INSTO3100 Single Channel SD Graphics

The Inscriber systems previously listed, are in conformity with the following standards, in accordance with the
89/336EEC Electromagnetic Compatibility Directive.

EN55022 Limits and methods of

measurement of radio disturbance
characteristics of information

EN61000-4-2 Electrostatic discharge

requirements “ESD”, 6kV CD,
8kV AD

technology equipment

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InfoCaster R2100 Hardware Installation Manual

EN50081-1 Electromagnetic compatibility —

Generic emission standard —
Part 1: Residential, commercial,
and light industry

EN61000-4-3

EN50082-1 Electromagnetic compatibility —

Generic immunity standard —
Part 1: Residential, commercial,
and light industry

EN55103-1 Electromagnetic compatibility —

Product family standard for audio,
video, audio-visual and
entertainment lighting control
apparatus for professional use —
Part 1: Emission

EN55103-2 Electromagnetic compatibility —

Product family standard for audio,
video, audio-visual and
entertainment lighting control
apparatus for professional use —
Part 2: Immunity

EN61000-3-2 Electromagnetic compatibility —

Part 3-2: Limits — Limits for
harmonic current emissions
(equipment input current up to
and including 16 A per phase)

EN61000-4-4 Electrical fast transient

requirements “Burst”, 0.5kV Sig.
Lines, IkV Power line

EN61000-4-5

EN61000-4-6

EN61000-4-11

EN61000-3-3 Electromagnetic compatibility —

Part 3-3: Limits — Limitation of
voltage changes, voltage
fluctuations, and flicker in public
low-voltage supply systems, for
equipment with rate current
<=16A per phase and not subject
to conditional connection

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InfoCaster R2100 Hardware Installation Manual

Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the
required safety standards, in accordance with LVD 73/23 EEC

.

EN60950 Safety for information technology

equipment including electrical
business equipment

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InfoCaster R2100 Hardware Installation Manual

Safety Guidelines

Warning

Warning

Adhere to the following safety guidelines to avoid personal injury or damage to your system.

Electrical Safety Guidelines

Power Cords

• Use the exact type of power cords as required.

• Use power cord(s) that came with safety certifications.

To avoid electrical shock, check
the power cords properly.

• The power cord(s) must be compliant with the AC voltage requirements in
your region.

• The power cord plug cap must have an electrical current rating that is at
least 125% of the electrical current rating of this product.

• The power cord plug cap that plugs into the AC receptacle on the power
supply must be an IEC 320, sheet C13, type female connector.

• Disconnect the power supply before accessing the InfoCaster chassis or its
components.

• Plug the power cord(s) into a socket that is properly grounded before
turning on the power.

Adhere to the following
Electrical Safety Guidelines to
avoid possible damages to the
system or injury to yourself.

General Electrical Safety Guidelines

• Be aware of the locations of the power switches on the chassis and in the
room, so you can disconnect the power supply if an accident occurs.

• Take extra precautionary measures when working with high voltage
components. It is not recommended to work alone.

• Before removing or installing main system components, be sure to
disconnect the power first. Turn off the system before you disconnect the
power supply.

• Use only one hand when working with powered-on electrical equipment to
avoid possible electrical shock.

• Use rubber mats specifically designed as electrical insulators when working
with computer systems.

• The power supply or power cord must include a grounding plug and must
be plugged into grounded outlets.

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InfoCaster R2100 Hardware Installation Manual

• Motherboard Battery: CAUTION – Make sure not to install the onboard

Warning

Caution

battery upside down to avoid possible explosion. Make sure that the
positive side should be facing up on the motherboard. This battery must be
replaced only with the same or an equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer's
instructions.

• CD-ROM Laser: CAUTION – Do not open the enclosures of power
supplies or CD ROM to avoid injury.

General Safety Guidelines

• Keep the area around the InfoCaster chassis clean and free of clutter.

• To avoid injuries to the back, be sure to use your leg muscles, keep your

Adhere to the following General
Safety Guidelines to ensure
your personal safety.

back straight, and bend your knees, when lifting the system.

• Avoid wearing loose clothing to preventing it from coming into contact
with power circuits.

• After removing the components or chassis covers from the system, place
them on a table for safeguard.

• Be sure to remove any jewelry or metal objects before working on the
chassis to avoid short circuits should these objects come into contact with
power circuits.

• After accessing the interior of the chassis, be sure to close the chassis with
the chassis covers and secure the chassis to the racks with screws.

ESD Safety Guidelines

The following measures are generally sufficient to protect against Electric
Statics Discharge (ESD).

Electric Static Discharge (ESD)
can damage electronic
components. To prevent
damage to your system board, it
is important to handle it very
carefully.

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InfoCaster R2100 Hardware Installation Manual

• Use a grounded wrist strap designed to prevent static discharge.

• Keep all components and printed circuit boards (PCBs) in their anti-static
bags until ready for use.

• Touch a grounded metal object before removing the board from the
anti-static bag.

• Do not let components or PCBs come into contact with your clothing,
which may retain a charge even if you are wearing a wrist strap.

• Touch a grounded metal object before removing the board from the
anti-static bag.

• Handle a board by its edges only; do not touch its components, peripheral

Caution

chips, memory modules or contacts.

• When handling chips or modules, avoid touching their pins.

• Put the motherboard and peripherals back into their anti-static bags when
not in use.

• For grounding purposes, make sure your computer chassis provides
excellent conductivity between the power supply, the case, the mounting
fasteners and the motherboard.

Operation Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury when
accessing the InfoCaster chassis.

1 Turn off all peripheral devices connected to the InfoCaster chassis.

2 Press the power button to power off the system.

3 Unplug all power cords from the system or wall outlets.

4 Disconnect all the cables and label the cables for easy identification.

5 Use a grounded wrist strap designed to prevent static discharge when

handling components.

For proper cooling, make sure
to install all chassis covers
before turning on the system. If
this rule is not strictly followed,
warranty may become void. Do
not open the casing of a power
supply. Power supplies can only
be accessed and serviced by a
qualified technician of the
manufacturer.

Ensure the following measures are in place before installing the chassis into a
rack.

• The rack must be securely anchored onto a unmovable surface or structure
before installing the chassis into the rack.

• The system must be adequately supported. Make sure that all the
components are securely fastened to the chassis to prevent components
from falling off from the chassis.

• Unplug the power cord(s) of the rack before installing the chassis into the
rack.

• Install an AC Power Disconnect for the entire rack assembly and this Power
Disconnect must be clearly marked.

• The rack assembly must be properly grounded to avoid electric shock.

• The rack assembly must provide sufficient airflow to the chassis for proper
cooling.

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InfoCaster R2100 Hardware Installation Manual

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InfoCaster R2100 Hardware Installation Manual

Chapter 1

Introduction

Overview

InfoCaster is an out-of-the-box communications solution that produces
powerful, multi-zone broadcast quality page layouts for immediate display on
video monitors.

This chapter provides an introduction to the InfoCaster R2100 system,
including the following topics:

• “Product Description” on page 3

• “System Chassis” on page 4

2 Chapter 1 | Introduction

InfoCaster R2100 Hardware Installation Manual

Product Description

The InfoCaster R2100 system is your single source solution for high-impact digital signage.

InfoCaster systems work either as stand-alone creation stations, or as part of a network of multiple systems
comprised of creation stations and players controlled by Network Manager.

Creation stations create, edit, schedule, and output InfoCaster projects, called InfoCasts. Creation stations
can output to a single location or to multiple locations via Network Manager. Players receive InfoCasts and
output them to the various locations as instructed by Network Manager.

Main Features

These are the main features of InfoCaster R2100 system.

• Superior graphics: create multiple layers of independent bugs, crawls,
animations, clocks and more.

• Data integration: link on-air graphics with databases, data feeds, or text
files for automatic updates to keep the information current.

• Quick editors: modify content with fast and easy updates.

• Control Choices: GPI, automation, manual.

• Intuitive interface: drag and drop user interface makes it simple to learn
and allows users to get to air quickly.

• Multi-zone display: zones can be set up to display either, stills, rolls,
crawls, animations, clocks, or video. Each zone is an independent item,
and can be customized with different attributes.

• Live video input (optional): DV or composite video playback using a 3rd
party capture device.

• Video output: support for MPEG1, MPEG2, MPEG4, AVI and Windows
Media video clips.

• Audio output: support for video clips, or add audio to a specific still zone.

• Animation: import and convert sequences of TGAs from third party

• Flexible scheduling: powerful weekly scheduling of InfoCaster multi-zone

• Network Control (optional): manage up to hundreds of InfoCaster players

animation software.

displays.

using the optional InfoCaster Network Manager.

3Chapter 1 | Introduction

InfoCaster R2100 Hardware Installation Manual

System Chassis

O

I

Floppy DrivePowerStatus LEDs

System Reset

CD/DVD-RW Drive

Front Panel

Figure 1-1 shows the InfoCaster R2100 front panel. The front panel has two

LEDs indicating system status. See Tab le 1-1 for LED description.

Figure 1-1. InfoCaster R2100 Front Panel

Front Panel LEDs

Table 1-1. Front Panel LED Description

LED Color Condition Description

Power Green On System On

HDD Red Blink HDD Activity

4 Chapter 1 | Introduction

InfoCaster R2100 Hardware Installation Manual

Off No Activity

Back Panel

O

I

Power Supply

TV Tuner DVI / VGA

PC Ports Analog Capture

Figure 1-2 illustrates the InfoCaster R2100 back panel with maximum

configuration. The standard back panel includes the power supply module, PC
connectors panel, and two DVI/VGA ports. Your system may also be equipped
with the TV tuner and video capture purchase options.

Figure 1-2. InfoCaster R2100 Back Panel

Back Panel Connections

Ta bl e 1-2 lists and describes the functions of the back panel connectors.

Table 1-2. Back Panel Connectors Description

Port Description

DVI/VGA Digital (DVI) and analog (VGA) video output.

TV Tuner (optional) Support for NTSC and PAL analog TV input

signal.

Analog Capture
(optional)

Support for live or captured analog video stream
input.

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InfoCaster R2100 Hardware Installation Manual

Back Panel PC Ports

LAN 2LAN 1 Center/SubwooferIEEE 1394Coax OutKeyboard

USB 3-4USB 5-6 USB 1-2 Side SpeakerSATA 1-2Optical

Out

Line In

Rear Speaker

Front Speaker

Mic In

Figure 1-3 illustrates the back panel PC ports.

Figure 1-3. Back Panel PC Ports

PC Port Connections

Ta bl e 1-3 lists and describes the functions of the back panel PC ports.

Table 1-3. PC Ports Descriptions

Port Description

PS/2 Keyboard Connects a PS/2 keyboard.

Coaxial S/PDIF Out Audio output via a coaxial S/PDIF cable.

LAN 1-2 (RJ-45) Enables Gigabit connection to a Local Area Network

(LAN) through a network hub. See

Ta bl e 1-4 on page 7

for LAN port LED descriptions.

IEEE 1394 6-pin IEEE 1394 port provides high-speed connectivity

for audio/video devices, storage peripherals, PCs, or
portable devices.

Center/Subwoofer

Connects the center/subwoofer speakers.

(orange)

Rear Speaker Out
(black)

Connects the rear speakers in a 4-channel, 6-channel,
or 8-channel audio configuration.

Line In (light blue) Connects audio input devices.

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InfoCaster R2100 Hardware Installation Manual

Table 1-3. PC Ports Descriptions (Continued)

Port Description

Front Speaker Out
(lime)

Connects the front speakers in a 4-channel, 6-channel,
or 8-channel configuration.

Mic In (pink) Connects a microphone.

Side Speaker Out
(grey)

Connects the side speakers in a 8-channel
configuration.

USB 1-6 Connect up to six Universal Serial Bus (USB) 2.0

devices.

External SATA 1-2 Connect up to two external SATA hard disk drives. To

configure a RAID0, RAID1, or JBOD set, connect
external serial ATA hard disk drives to both SATA
ports 1 and 2.

Optical S/PDIF Out Audio output via an optical S/PDIF cable.

LAN Port LEDs

Ta bl e 1-4 describes the status of the LAN LEDs. The left LED indicates the

network connection status. The right LED indicates the connection speed.

Table 1-4. LAN LED Descriptions

Link LED Status
(left side)

Description

Speed LED Status
(right side)

Description

Off No Link Off 10 Mbps

Amber Linked Amber 100 Mbps

Blink Data Activity Green 1 Gbps

InfoCaster R2100 Hardware Installation Manual

7Chapter 1 | Introduction

8 Chapter 1 | Introduction

InfoCaster R2100 Hardware Installation Manual

Chapter 2

Installation and Setup

Overview

This chapter provides information about installing and setting up InfoCaster
R2100 systems.

The following topics are included in this chapter:

• “Packing List” on page 11

• “Chassis Rack Installation” on page 12

• “InfoCaster System Options” on page 16

• “GPI Triggers” on page 18

• “Temperature Probe” on page 21

• “Output Display” on page 24

• “Video Configuration” on page 35

• “Audio Configuration” on page 40

• “Plasma Display Configuration” on page 44

10 Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Packing List

Before unpacking your InfoCaster R2100 system, read “Unpacking/Shipping

Information” on page viii.

Standard Items

The following items are included with every InfoCaster R2100 shipping
package:

• InfoCaster R2100 2U System

• AC Power Cable

• Keyboard and Mouse

• DVI/VGA Adapter

• InfoCaster Software and User Manual

• InfoCaster R2100 Hardware Installation Manual

• OS CD and Manual

•System Recovery DVD

Optional Items

You may have additional items included in your shipment if you have ordered
any of the available options or upgrades. Some options may include the
following:

• Temperature Probe (including probe cable)

• Rack Rails/Slides – Left and Right (including rack mounting hardware)

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InfoCaster R2100 Hardware Installation Manual

Chassis Rack Installation

The InfoCaster R2100 system must be mounted in an area where there is unrestricted air movement. For
maximum efficiency and reliability, the InfoCaster system should be operated in an ambient temperature
between 40° and 95°F (5° to 35°C) non-condensing.

Structural
Support

Along with the rack mounting ears included in the packing box, InfoCaster
R2100 systems require additional structural support.

Inscriber does not provide rack mounting slides as a standard part of the
system accessories. You can order slides for your InfoCaster rackmount chassis
from Inscriber.

Inscriber has tested and approved the Chassis Trak® Model C-300 series rack
mounting slides from General Devices. These slides are available in various
lengths to meet your rack mounting requirements, and are designed to support
the weight of a fully configured InfoCaster system.

To order slides for your InfoCaster R2100 system, visit the General Devices
website at

If you are mounting a short chassis in a deep rack, it is necessary to use an
extension support bracket. This bracket is mounted on the rear of the stationary
outer slide, and then secured to the mounting surface of the rack. Depending
on the which extension bracket is used, it can add up to six inches to the
overall slide length.

The extension support bracket replaces the supplied end bracket that comes
with the slide’s standard hardware package. See

page 15 for installation information.

http://generaldevices.thomasnet.com/Category/solid-bearing-slides.

“Rack Mount the Chassis” on

To order the appropriate extension support brackets for your slides, go to

http://generaldevices.thomasnet.com/viewitems/solid-bearing-slides/c-300-opt
ional-mounting-brackets.

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Install the Chassis

Warning

Inner Slide
(attach to chassis)

Outer Slide
(install on rack)

Extension Lock

Intermediate Slide

Slides

The following installation procedure is for the General Devices slide assembly.
If you purchase another brand of chassis slides, follow the instructions
provided with that product.

Before you install the chassis in the rack, make sure that the chassis cover is in
place, and the slides are attached to both the chassis and the rack.

Before installing the chassis slides:

To avoid personal injury and
property damage, please adhere
to all safety steps.

1 Ensure that the chassis covers are in place.

2 Unplug the AC power cord(s).

3 Remove all external devices and connectors.

Installing the Slides

Included in the shipping package are a pair of slide assemblies and associated
hardware. Each slide assembly includes an inner, intermediate, and outer slide.
The assemblies are identical, and can be installed on either side of the chassis.

1 Lift the extension lock lever to release the inner slide from its locked

position and pull the inner slide out from the assembly.

Figure 2-1. Chassis Slide Assembly

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InfoCaster R2100 Hardware Installation Manual

2 Align the threaded screw holes on the inner slide with the holes on the

side of the chassis. The first hole on the inner slide lines up with the
second hole from the front of the chassis.

Screw Holes

Mounting Screws

Figure 2-2. Slide Mounting

3 Secure the slide to the chassis with the supplied screws.

4 Repeat the above steps to install the other inner slide on the opposite side

of the chassis.

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Rack Mount the

Warning

Chassis

After you have installed the inner slides on the chassis, you are ready to install
the outer slides to the rack.

1 Insert the intermediate slide fully into the outer slide from the rear until it

locks in place.

2 Secure a supplied end bracket (or an optional extension support bracket)

and a threaded bar nut to the rear of the outer slide with the screws
provided.

Rack Rear

End Bracket

Outer Slide

Rack Front

Bar Nuts

To avoid injury, lifting the
chassis requires two people.

Optional Extension
Bracket

Figure 2-3. Rack Installation

3 Secure the outer slide end bracket or extension bracket assembly to the

rear of the rack with a bar nut and the screws provided.

4 Secure the front of the outer slide to the front of the rack with a bar nut

and the screws provided.

5 Repeat the above steps to install the other outer slide on the opposite side

of the rack.

6 Slide the chassis into the rack. Some adjustment to the slide assemblies

might be needed as the chassis may not slide into the rack smoothly or
easily when installed the first time.

7 In order to completely remove the chassis from the rack, you need to press

the release tabs on both sides of the chassis.

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InfoCaster System Options

InfoCaster software is designed to run continuously on your system, which makes the application available to
play InfoCasts at any time. Since InfoCaster is designed to run without interruption, you must turn off certain
system settings such as screen savers and monitor power saving options that interrupt InfoCaster operations.

Confirm Your
Administrator
Privileges

Turn Off Windows
Automatic
Updates

You must have administrator privileges to install InfoCaster software. Complete
the following steps to confirm your administrator privileges.

1 Login to your computer with your username and password.

If the computer is in a Workgroup, the password must not be left blank.

2 Select Start > Control Panel > User Accounts.

• If the computer is in a domain, the login account is listed in Users.

Check that Administrators displays under the Group heading.

• If the computer is not in a domain, Computer Administrator displays

beside your login account.

3 If you do not have administrator privileges, contact your IT professional.

Windows Automatic Updates reboots the system when an update arrives,
interrupting your output. Use the following steps to turn off Windows
Automatic Updates.

1 Right-click on My Computer.

2 Select Properties from the menu.

3 Switch to the Automatic Updates tab.

4 Select the Turn off Automatic Updates radio button.

5 Click the Apply button and then click OK.

Turn Off the
Screen Saver

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InfoCaster R2100 Hardware Installation Manual

If a screen saver turns on after a period of inactivity, the InfoCaster output goes
blank. For InfoCaster to run properly, you must turn off the screen saver.

1 Right-click on the Windows desktop.

2 Select Properties from the menu to open the Display Properties dialog.

3 Switch to the Screen Saver tab.

4 On the Screen Saver drop-down list, select (None).

5 Click the Apply button and then click OK.

Turn Off Monitor
Power Saving
Options

To avoid losing your video output you must turn off the monitor power saving
option. If the monitor power saving option interrupts InfoCaster operations
your video output goes blank and your computer screen turns black. To regain
your video output, your must restart your computer. Complete the following
steps to turn off your monitor power saving option and ensure you do not lose
your video output.

1 Right-click on the Windows desktop.

2 Select Properties to open the Display Properties dialog.

3 Switch to the Screen Saver tab.

4 Click on the Power button to open the Power Schemes and Settings dialog.

5 From the Turn Off Monitor drop-down list, select Never.

6 Click the Apply button and then click OK.

Turn Off Simple
File Sharing

In Windows XP, ensure Simple File Sharing is NOT enabled.

1 Click on Start > Control Panel.

2 Double-click on Folder Options.

3 In the Folder Options window, switch to the View tab.

4 Scroll to the bottom of the Advanced settings list.

5 Ensure Use simple file sharing is NOT selected.

6 If Use Simple File Sharing is selected, clear the checkbox and click OK.

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GPI Triggers

InfoCaster R2100 supports USB GPI or serial GPI triggers for controlling output. The GPI trigger type allows
you to trigger each event with an external button press. The GPI takes the voltage from a serial port pin to
close a switch and complete the circuit, triggering the selected event.

USB GPI Trigger

InfoCaster supports GPI triggers connected to the USB U2IO device for
controlling output. The U2IO device supports 14 GPI connections and 10 GPO
connections.

Figure 2-4 shows the GPI pin connectors for the U210 device.

9

18

26 19

1. GPI 1

2. GPI 2

3. GPI 3

4. GPI 4

5. GPI 5

6. GPO 1

7. GND

8. GPO 2

9. GPO 3

10. GPI 6

11. GPI 7

12. GPO 4

13. GPI 9

14. GPI 8

15. GPO 5

16. GPO 6

17. GPO 7

18. GPO 8

Pin
1

10

19. GPI 10

20. GPI 11

21. GPO 9

22. GPI 14

23. GPI 13

24. GPI 12

25. VCC - MPU

26. GPO 10

The GPI inputs are TTL. The GPIO device expects TTL transition from High to
Low to initiate a GPI trigger. The GPI triggers can be initiated by using passive
switch, or relay with normally open contacts.

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Figure 2-4. USB GPI Connector Pinout

GPI inputs 9-14 have no internal pull-up resistors. If passive switching is
required for GPI inputs 9-14 the pull-up resistors must be added externally.

Figure 2-5. GPI Passive Switch Connection

Serial GPI Trigger

Figure 2-6 shows the pin closures for 25-pin and 9-pin serial port connectors.

Reverse movement is not supported.

Figure 2-6. Serial Port Connectors

Serial port GPI triggers need to be added to the GPI list in the Configuration
Utility before they can be used in InfoCaster. See “External Triggers Tab” in
Appendix B in the InfoCaster Software User Guide for more information.

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Configure GPI

Use the following procedure to enable your GPI device.

Triggers

1 Select Start > Programs > Harris > InfoCaster R2100 > Configuration

Utility > InfoCaster R2100 Configuration Utility.

2 In the Configuration Utility, switch to the External Triggers tab.

Figure 2-7. GPI Device Configuration Dialog

3 Select the GPI Device used to trigger events.

• Live Link Installed (legacy device)

• Serial GPI

• U2IO Installed

• Software

4Click Ok

When systems are connected through a USB port, you can set an event on one
system to trigger an event on another system. See “Use Triggers to Play Other
InfoCasts” in Chapter 6 in the InfoCaster Software User Guide for more
information.

USB GPI triggers need to be added to the GPI list in the Configuration Utility
before they can be used in InfoCaster. See “External Triggers Tab” in Appendix
B in the InfoCaster Software User Guide for more information.

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Temperature Probe

RJ-45

DB-9

InfoCaster supports the Sensorsoft Thermometer, which is a optional temperature probe for monitoring the
temperature of a remote location from your system.

Connect the
Temperature
Probe

The temperature probe connects to your system with a COM port extension
cable. Connect the cable from the RJ-45 COM port on the probe to the DB-9
COM port on your system

The cable for the temperature probe is available in various lengths, to a
maximum length of 1000 ft (304.8 meters).

Figure 2-8. Temperature Probe and Cable

If you require a cable extension for your temperature probe, it is recommended
that you use a category 5 extension supplied by the Sensorsoft temperature
probe manufacturer.

The Sensorsoft part number is C2000-x where x is the length of the cable in
feet, to a maximum of 1000 feet.

To order the cable extension, contact Sensorsoft Corporation at

www.sensorsoft.com/company.html.

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Temperature
Probe Pinouts

The temperature probe cable has a DB-9 connector and an RJ-45 connector.
The following table describes pinouts functions of the DB-9 connector.

Table 2-1. DB-9 Cable Pinouts

DB-9 End Signal Function on Probe RJ-45 End

Pin 1 unused unused

Pin 2 Tra nsm it D at a Pin 3

Pin 3 Receive Data Pin 1

Pin 4 Power + V Pin 7

Pin 5 Ground Pin 2

Pin 6 unused unused

Pin 7 Power + V Pin 4

Pin 8 unused unused

Pin 9 unused unused

The following table describes pinout functions of the RJ-45 connector.

Table 2-2. RJ-45 Cable Pinouts

RJ-45 End Signal Function on Probe DB-9 End

Pin 1 Receive Data Pin 3

Pin 2 Ground Pin 5

Pin 3 Tr an s mi t Da t a Pin 2

Pin 4 Power + V Pin 7

Pin 5 unused unused

Pin 6 unused unused

Pin 7 Power + V Pin 4

Pin 8 unused unused

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Configure the
Temperature
Probe

Set up your temperature probe in the InfoCaster Configuration Utility. After
configuring the temperature probe, you can display the temperature reading
on-screen using InfoCaster.

1 With InfoCaster running, select Start > Programs > Harris > InfoCaster >

Configuration Utility > InfoCaster Configuration Utility.

2 In the Configuration Utility, switch to the Temperature Probe tab.

Figure 2-9. Temperature Probe Configuration Dialog

3 Select the default units for your temperature probe reading: Celsius or

Fahrenheit.

4 Check the Use Temperature Probe checkbox.

5 Select your device from the Temperature Probe item list.

6 Select the COM port that the temperature probe is connected to from the

COM Port list.

7 Click OK. A message appears indicating that you must close InfoCaster

before you can apply the changes. Make sure InfoCaster is closed and then
click OK.

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Output Display

Before you start using the InfoCaster program, you should set up your output display. The available output
options depend on your system setup. InfoCaster R2100 systems support both NVIDIA GeForce 8600 GT
graphics cards and ATI Radeon graphics cards X1600, X1650, or better.

If you are unsure what graphics card is installed in your system, you can right-click on the Windows desktop
to reveal either the NVIDIA Control Panel or the Catalyst Control Center option from the right-click menu.

The following procedures detail how to set up the preview display for both NVIDIA and ATI graphics cards.

Display Output
Options

Single Head Output

Single head output is used to display a player’s output on a single monitor.
Instead of connecting a second output device to the output card in your player
system, you can simply use the player’s monitor as your output monitor.

The output card does not need to be specially configured for single head
output.

Note: Once your player has started playback in single head mode you will be

unable to return to the desktop without shutting down InfoCaster. If you
need to switch back to the desktop at any time press the
CTRL+ALT+SHIFT+HOME key combination.

TV Out, Spanning, Edit & Playback, or Multi Head Output

To configure the output card for Spanning, Edit & Playback, or Multi Head
output, use the NVIDIA Control Panel or the ATI Catalyst Control Center.

• TV Out displays the player output on an external NTSC or PAL monitor.

Note: InfoCaster does not support TV Out output on NVIDIA hardware.

• Spanning output is used to display output across two monitors attached to
a single output card. Only one InfoCast can be displayed at a time.

• Edit & playback output allows you to edit InfoCasts on one monitor and

• If you have the Multi Head option, use this when you want to operate

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InfoCaster R2100 Hardware Installation Manual

display them on the other. Only one InfoCast can be displayed at a time.

multiple players on a single system. Each player instance displays its
output on a separate monitor. With this option two InfoCasts can be
displayed at the same time.

Disable the Onboard VGA

If your computer motherboard has an onboard VGA there can be resource
conflicts with the ATI or NVIDIA cards. Your system administrator must disable
the onboard VGA in the computer BIOS, and in Windows XP.

Note: After running any other video enabled application, you must reboot the

computer before running InfoCaster.

Configure NVIDIA
Card Display

If the InfoCaster software is already installed on your system, do NOT open
InfoCaster until you have configured the output monitors. The system might
generate an error if InfoCaster is opened without properly configured output
monitors.

1 With the InfoCaster system shut down, connect the monitors to the

DVI/VGA ports on the back of the system.

2 Reboot the system and turn on the monitors. Make sure the monitors are

not in standby mode.

3 Select Start > Settings > Control Panel > Display to bring up the Display

Properties window.

4 Select the Settings tab.

5 Click on the number 1 monitor icon and select a monitor from the Display

drop-down list.

6 Select the “Use this device as the primary monitor” checkbox.

Figure 2-10. Primary Display Monitor

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InfoCaster R2100 Hardware Installation Manual

7 Click on the number 2 icon and select a monitor from the list.

8 Select the “Extend my Windows desktop onto this monitor” checkbox.

Figure 2-11. Preview Display Monitor

9 Click the Advanced button to open the monitor properties window.

10 Select the GeForce 8600 GT tab and click the Start the NVIDIA Control

Panel button.

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InfoCaster R2100 Hardware Installation Manual

Figure 2-12. Quadro GeForce 8600 GT Tab

11 In the NVIDIA Control Panel, select Run Multiple Display Wizard from the

Display option in the Select a Display Task navigation pane.

Figure 2-13. NVIDIA Control Panel

Note: If your monitors are already set up as previously described, you can

quickly access the NVIDIA Control Panel by right-clicking the Windows
desktop and selecting the control panel option.

InfoCaster R2100 Hardware Installation Manual

27Chapter 2 | Installation and Setup

12 When the NVIDIA nView Multi-Display Setup Wizard opens, click Next to

continue with the setup.

Figure 2-14. Setup Wizard Welcome Screen

13 Select Custom Setup and click Next to continue.

Figure 2-15. Select Setup Type

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14 Select your Primary Display and click Next to continue.

Figure 2-16. Select Primary Display

15 Select your display mode you want to use and click Next to continue.

Figure 2-17. Select Display Mode

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16 Select your Display Appearance for both monitors from the Screen

Resolution and Color Quality drop-down lists, and click Next to continue.

Figure 2-18. Select Display Appearance

17 Click the Preview button to view your settings and click Next to continue

when the displays are setup to your satisfaction.

Figure 2-19. Preview Display Settings

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InfoCaster R2100 Hardware Installation Manual

18 View your multi-display settings, click Finish to apply the settings and

close the Setup Wizard.

Figure 2-20. Completed Setup Wizard Screen

Before you click Finish, you can change any of the display settings by clicking
the Back button until you get to the appropriate setup screen, and then
continue with the setup as previously described.

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Configure ATI
Card Display

If the InfoCaster software is already installed on your system, do NOT open
InfoCaster until you have configured the output monitors. The system might
generate an error if InfoCaster is opened without properly configured output
monitors.

1 With the InfoCaster system shut down, connect the monitors to the

DVI/VGA ports on the back of the system.

2 Reboot the system and turn on the monitors. Make sure the monitors are

not in standby mode.

3 Right-click on the Windows desktop.

4 Select the Catalyst Control Center option to open the Control Center.

5 Click on Displays Manager in the Graphics Settings pane.

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Figure 2-21. Catalyst Control Center

Note: When you first launch the Control Center you are prompted to

select the mode you wish to work in. Select Advanced mode.

6 To set up multi head or spanning VGA output:

a Click on monitor icon 2 in the preview window

b Select your desktop from the drop-down list.

c Right-click on Desktop 2 and choose Stretch Main Horizontally Onto

Monitor.

Figure 2-22. Set Up Multi Head or Spanning Output

d Click Yes in the Displays Manager Notification window to accept the

changes. The first monitor appears extended in the preview window.

e Click Apply to accept the changes.

7 To set up Edit & Playback VGA output:

a Select your desktop area from the drop-down list.

b Right-click on the second desktop and choose Extend Main Onto

Monitor.

Figure 2-23. Set Up Edit & Playback Output

c Click Apply to accept the changes.

8 Click on OK and close the Catalyst Control Center and the Display

Properties dialog.

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Set Up Edit & Playback Without Catalyst Control Center

If you have just the ATI drivers and no Catalyst Control Center, follow these
instructions to configure Edit & Playback output.

1 Connect and turn on the monitors.

2 Right-click on the Windows desktop.

3 Select Properties to open the Display Properties dialog.

4 Switch to the Settings tab.

5 Select the monitor 2 icon.

6 Ensure your ATI card is listed under Display. If the ATI card is not listed:

a Click on the Advanced button.

b Switch to the Monitor tab.

c Click on the Properties button.

d Select Use this device (enable) from the Device usage drop-down list.

e Click on OK, then OK again to return to the Settings tab.

7 Select the Extend my Windows desktop onto this monitor checkbox.

8 Click on the Advanced button.

9 Switch to the Displays tab.

10 Select Monitor, and click Apply.

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InfoCaster R2100 Hardware Installation Manual

Figure 2-24. Display Properties Settings Tab

Video Configuration

Before you configure the audio and video options, make sure the InfoCaster software is installed on your
system, and that you have configured the video output card.

Typically, the software is already installed on your system, however, if you need to install, or reinstall the
software, see “Install InfoCaster Software” in Chapter 1 of the InfoCaster User Guide.

Configuration
Utility

After confirming that the software is installed, open the InfoCaster
Configuration Utility.

1 Select Start > Programs > Harris > InfoCaster > Configuration Utilities >

InfoCaster Configuration Utility.

2 Switch to the Video/Audio Standard tab to set up your video and audio

options. If you have the Multi Head option, use the Video/Audio Standard
tab to set up multiple VGA Out player instances.

Figure 2-25. Video/Audio Standard Tab

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Select the Video
Output Device

Select your output device from the Select Output Device drop-down list.
Depending on your system’s output card, some options in the list are not
selectable.

Table 2-3. Output Devices

Device Description

Set Device Output
Options

Desktop Video
Window

The desktop video window displays player output in a
window on your system’s VGA monitor. This window can
be repositioned within the desktop and can be minimized
when not in use.

This option does not require any output hardware. It is not
intended for presentation and is best used for creating and
previewing new InfoCasts.

VGA Out VGA Out displays player output on one or more external

VGA monitors. See

”Configure VGA Output” on page 38

to learn how to set up single or multi head output.

TV Out TV Out displays the player output on an external NTSC or

PAL TV monitor.

Note: InfoCaster does not support TV Out output with

NVIDIA hardware.

Depending on your output device you can customize your output options using
the available checkboxes.

Table 2-4: Device Output Options

Option Description

Use GPU
Acceleration

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Desktop Video provides a Use GPU Acceleration
checkbox. To improve video output quality and speed,
InfoCaster can tell your video card to perform many of
the output tasks that InfoCaster would otherwise perform
itself.

Select the Use GPU Acceleration checkbox if your video
card is capable of handling advanced video output tasks.

Table 2-4: Device Output Options (Continued)

Option Description

Confidence
Preview

Supports
Touchscreen

Desktop Video and VGA Out provide a Confidence
Preview checkbox. Select it to enable Network Manager
and InfoCaster to display thumbnails of player output.
Confidence Previews are CPU and GPU intensive.

VGA Out provides a Supports Touchscreen checkbox. If
your output monitor has touch screen capabilities, select
this checkbox to allow InfoCaster to detect screen
touches.

To use this feature within InfoCaster, enable a region to
detect a touch and assign that region to a Conditional
Playback trigger.

To set up a touch screen:

1 Connect the touch screen monitor to your system.

2 Right-click on your computer desktop and select

Properties.

3 Switch to the Settings tab.

4 Set up the touch screen so that it is the first head.

5 Within the InfoCaster Configuration Utility, set

InfoCaster to output to that head. Set the other head
as the Windows desktop.

DirectX Yield
Technique

Set the Video
Standard

Use the Video Standard drop-down list to select the video standard for desktop
video output. The options available depend on the output device you are using,
but generally include PAL and NTSC standards.

VGA Out provides a DirectX Yield Technique drop-down
menu to control video output. The default selection
(Query) is the most efficient, but it is not supported on
some cards.

Try the other yield techniques only if you are
experiencing serious output problems.

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Note: When using the VGA Out option, the Video Standard drop-down list

does not appear. Set your video standard for VGA Output as described
in ”Configure VGA Output” on page 38.

Configure VGA
Output

After you have set up the ATI boards(s) in your system, you need to configure
the VGA output.

1 Select Start > Programs > Harris > InfoCaster > Configuration Utilities >

InfoCaster Configuration Utility.

2 Switch to the Video/Audio Standard tab and select VGA Out from the

Select Output Device drop-down list.

Figure 2-26. VGA Output Setup

3 Set the Video Standard and Rotation for the card.

4 Click the Update button to finalize the settings.

5 Use the Add and Remove buttons to set the heads provided by the board.

If you have the Multi Head option you can run multiple instances of
InfoCaster on your system with each one displaying output on a different
card head.

InfoCaster and Network Manager consider each head to be an instance.
Each head can display separate InfoCasts, and heads can be combined
together to span InfoCasts across multiple monitors.

Note: Any time you change the settings of a card, click the Update button

6 If you want to be able to edit InfoCasts and control output locally on this

system, select the head you want to want to use for editing, and select the
Set This Head as Windows Desktop checkbox.

7 Click OK to save these settings.

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InfoCaster R2100 Hardware Installation Manual

to finalize the changes.

Confirm the Video
Output

After configuring your video output and saving your settings, a warning dialog
appears stating that all Harris software will shut down and restart when exiting
the InfoCaster Configuration Utility.

Figure 2-27. Software Shutdown Warning

1 Click OK to continue with the setup. An ICConfig dialog appears asking if

you want to test your settings.

Figure 2-28. Settings Test Dialog

2 Click Yes to open the Test Pattern Output dialog.

3 Click the Start button and then OK when you see the color bars on your

output monitor.

Figure 2-29. Test Pattern Output Dialog

4 Click Yes on the Output Test dialog to confirm the color bars appeared

correctly, and to close the configuration utility.

If you did not see the color bars, return to “Select the Video Output

Device” on page 36 to reconfigure your video output.

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Audio Configuration

Enable Live Audio
Input

Enable Audio
Output

Configure the
Audio I/O

If you have audio/video capture cards installed on your system, select the
Enable Live Audio/Video Input checkbox on the Video/Audio Standard tab in
the InfoCaster Configuration Utility. If you select this option, InfoCaster
enables you to use audio input from the cards within your Live Video regions.

In order for your InfoCaster system to output audio, select the Enable Audio
Output checkbox on the Video/Audio Standard tab. When selected, InfoCaster
uses the default audio device currently set up within Windows.

Use the Realtek control panel to change the Windows default audio device and
configure your audio settings.

1 To open the Realtek control panel, select Start > Settings > Control Panel

and then double-click the Realtek icon.

2 Select the Audio I/O tab.

3 Connect an audio device into any of the audio I/O ports.

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InfoCaster R2100 Hardware Installation Manual

Figure 2-30. Realtek Control Panel: Audio Tab

Note: The audio I/O are user-configurable, allowing any device to be

connected to any of the ports in any configuration.

4 The Connected Device dialog box opens asking which device you plugged

in. Check which device you plugged in, and click OK.

Figure 2-31. Connected Device Dialog

In the Analog section of the control panel, a corresponding image of your
selection is displayed, along with a color-coded cable image indicating
which port the device is plugged into.

If a device is connected incorrectly, a small red and white arrow appears
beneath the non-supported device, as shown in

Figure 2-32. Device Connections

Note: If you plug in an input device and select an output setting from the

Figure 2-32.

connected device list, a warning pops up indicating the device type
is not supported. For example, you cannot plug in a microphone
and select Line Out, because this device cannot perform the
function you selected.

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5 After you make your audio connections, select a speaker setup from the

speaker drop-down list. See

Ta bl e 2-5 on page 43 for the function of the

audio ports for the different speaker setups.

Figure 2-33. Speaker Setup

6 Click on the Play button located at the bottom of the speaker setup window

to test the speaker output.

During playback, the speakers individually output a test tone according to
your selected configuration. At this time, you can make any adjustments to
your setup.

7 Click the Play button to stop the speaker test.

8 When you finish configuring your audio, click OK to close the control

panel.

42 Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Audio Channel
Output Options

The audio ports’ function changes depending on the speaker channel setup.
The following table lists the function of the audio ports in all speaker
configurations.

Table 2-5. Audio Channel Configuration

Port Color

2-Channel
(Stereo)

4-Channel
(Quadrophonic)

6-Channel
(5.1 Surround)

8-Channel
(7.1 Surround)

Light Blue Line In Line In Line In Line In

Lime Line Out Front Speaker Out Front Speaker Out Front Speaker Out

Pink Mic In Mic In Mic In Mic In

Grey — — — Side Speaker Out

Black — Rear Speaker Out Rear Speaker Out Rear Speaker Out

Orange — — Center/Subwoofer Center/Subwoofer

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InfoCaster R2100 Hardware Installation Manual

Plasma Display Configuration

InfoCaster plays InfoCasts to an output monitor. This may be a VGA monitor, a video monitor, a desktop
video window, or a plasma display, depending on your hardware configuration.

Plasma Display
Control

You can use a serial port trigger to turn an output plasma display on or off
according to a weekly schedule. In the Plasma Display Control dialog, you
specify the plasma display and the times at which to turn the display on or off.

1 With InfoCaster running, select Tools > Plasma Display Control to open

the Plasma Display Control panel.

2 Select the COM port that connects to the plasma display screen from the

3 Select the plasma make and model from the Plasma Display drop-down

44 Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Figure 2-34. Plasma Display Control

COM Port list.

list.

By default, InfoCaster supports NEC PlasmSync Plasma Display
42PD2-50PD1 and NEC Plasma Display PX-42VP4 displays. To control a
different make and model, you must manually edit the PlasmaXMLFile.xml
file that stores this configuration. See

Note: To play to a plasma display without controlling its schedule, you do

“Plasma XML File” on page 45.

not need to add the device to the PlasmaXMLFile.xml file. The
plasma device plays continuously.

Plasma XML File

The PlasmaXMLFile.xml file contains the information displayed in the Plasma
Display Control dialog, including the available COM ports, available plasma
displays, and automatic display control schedule.

InfoCaster creates the PlasmaXMLFile.xml file the first time you click OK to
close the Plasma Display Control dialog. The file is located in the
InfoCasterXML folder of your InfoCaster installation, by default, Program
Files\Harris\InfoCaster.

You can use any text or XML editor (for example, Microsoft Word) to edit the
PlasmaXMLFile.xml file. It is recommended that you close the InfoCaster
Plasma Display Control dialog before editing the PlasmaXMLFile.xml file.

Edit the File

To add information for a new plasma display to the PlasmaXMLFile.xml file,
complete the following steps.

1 Open the PlasmaXMLFile.xml file and scroll to the bottom of the file.

2 Copy the contents between <Display> and </Display>, including the

<Display> and </Display> tags. This is referred to as a Display element.
The Display element contains sub-elements, such as BaudRate, ByteSize,
and Parity. See

“Example Plasma XML File” on page 48.

Note: The file generally contains multiple Display elements. You only need

to copy the last element.
Some editors display tags graphically instead of as <Display> and
</Display>.

3 Create a new Display element specifying the value for each sub-element

between its opening and closing tags (for example, <BaudRate> and
</BaudRate>).

Ta bl e 2-6 on page 46 describes each sub-element tag in

the Display element.

4 Paste the new Display element after the copied element so that it is now

the last one in the file before the </PlasmaControl> tag.

5 Save and close the edited PlasmaXMLFile.xml file.

The new plasma display is now available in the Plasma Display Control
panel.

45Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Table 2-6: Display Element Sub-element Descriptions

Tag Na me Data Type Description

BaudRate Numeric Symbol rate, the bit rate divided by

the number of bits transmitted in each
symbol. It is a measure of data
transmission.

ByteSize Numeric: from 4 to 8 Number of bits in a byte.

StopBits Numeric: 0, 1, or 2 Specifies the number of bits used to

indicate the end of a byte.

0 - 1

1 - 1.5

2 - 2

Parity Numeric: 0, 1, 2, 3, or 4 Specifies the type of parity checking

(error detection).

0 - no parity

1 - odd parity

2 - even parity

3 - mark parity

4 - space parity

RtsControl Numeric: 0, 1, 2, or 3 Specifies the type of flow control,

which starts and restarts the flow
without the loss of bytes.

0 - control disable

1 - control enable

2 - control handshake

3 - control toggle

PlasmaScreenType Te xt Displayed in the Plasma Display list

of the Plasma Display Control dialog.

46 Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Table 2-6: Display Element Sub-element Descriptions (Continued)

Tag Name Data Type Description

RunningSenseControlCode Sequence of hexadecimal

values

RunningSenseACK

(Some displays respond to

Sequence of hexadecimal
values

RunningSenseControlCode by
sending the RunningSenseON or
RunningSenseOFF code instead of
the RunningSenseACK code. For
these displays, enter the same
sequence for RunningSenseACK
and RunningSenseON)

RunningSenseON

(Some displays respond to

Sequence of hexadecimal
values

RunningSenseControlCode by
sending the RunningSenseON or
RunningSenseOFF code instead of
the RunningSenseACK code. For
these displays, enter the same
sequence for RunningSenseACK
and RunningSenseON)

Passed to plasma display; queries the
state of the plasma display (ON or
OFF).

Specifies the expected return code
from the plasma display upon
successful receipt of
RunningSenseControlCode.

Specifies the expected return code, if
the display is ON, from the plasma
display upon successful receipt of the
GET command requesting the
RunningSenseON or
RunningSenseOFF code. (InfoCaster
sends the GET command after it
receives the RunningSenseACK code.)
If InfoCaster fails to receive the
RunningSenseON code, it assumes
that the display is OFF.

TurnONControlCode Sequence of hexadecimal

Turn ON AC K Sequence of hexadecimal

TurnOFFControlCode Sequence of hexadecimal

values

values

values

Passed to plasma display; specifies
the turn ON control code.

Specifies the expected return code
from the plasma display upon
successful receipt of
TurnONControlCode.

Passed to plasma display; specifies
the turn OFF control code.

47Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

Table 2-6: Display Element Sub-element Descriptions (Continued)

Tag Name Data Type Description

Turn OF FACK Sequence of hexadecimal

values

Example Plasma
XML File

The following excerpt from the PlasmaXMLFile.xml file shows the values for the
NEC Plasma Display PX-42VP4 display.

<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<PlasmaControl>
...
<Display>
<BaudRate>9600</BaudRate>
<ByteSize>8</ByteSize>
<StopBits>0</StopBits>
<Parity>1</Parity>
<RtsControl>0</RtsControl>
<PlasmaScreenType>NEC Plasma Display PX-42VP4
</PlasmaScreenType>
<RunningSenseControlCode>1f00008800a7
</RunningSenseControlCode>
<RunningSenseACK>7f000088010008</RunningSenseACK>
<RunningSenseON>7f000088010008</RunningSenseON>
<TurnONControlCode>9f00004e00ed</TurnONControlCode>
<TurnONACK>3f00004e008d</TurnONACK>
<TurnOFFControlCode>9f00004f00ee</TurnOFFControlCode>
<TurnOFFACK>3f00004f008e</TurnOFFACK>
</Display>
</PlasmaControl>

Specifies the expected return code
from the plasma display upon
successful receipt of
TurnOFFControlCode.

Note: The RunningSenseACK and RunningSenseON codes are the same

48 Chapter 2 | Installation and Setup

InfoCaster R2100 Hardware Installation Manual

because the NEC Plasma Display PX-42VP4 display responds to
RunningSenseControlCode by sending the RunningSenseON or
RunningSenseOFF code.

Chapter 3

Maintenance

Overview

This chapter provides information about the following topics:

• “Back Up Files” on page 51

• “Defragment Hard Drive” on page 51

• “Prevent Damage and Malfunction” on page 52

• “System Recovery” on page 53

50 Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

Back Up Files

You should back up your files on a regular basis.

As you work with your system, you create work files that are typically saved to
your hard drive. You should make a copy of these files to use as a back up in
case your hard drive stops functioning properly. Use the network connection to
make back up copies.

The system provides different options to back up your files.

• Use an external USB CD/DVD-RW drive (provided by you) along with the

• Use a network connection.

Before you copy your files onto DVD, make sure that you have enough blank
DVDs to hold the files. The DVD-RW drive supports both writable and
rewritable DVDs.

For instructions on how to use the backup software supplied with your system,
use the online help included with the program.

backup software supplied with your system.

Defragment Hard Drive

You should defragment your hard drive regularly. Select Start > Programs >
Accessories > System Tools > Disk Defragmenter to open the utility included
with the operating system. Follow the instructions included in the operating
system online help.

51Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

Prevent Damage and Malfunction

Read and observe all instructions in this section to keep your system working
safely and effectively.

Hardware

Software

Monitor Refresh
Rate

Do NOT modify the hardware. Your system is delivered with all the necessary
hardware and software already installed. You should not have to open the
system case. However, if the system case is damaged, please call Inscriber
Technical Support and follow their direct instructions to open the top of the
unit and verify that all components are still properly seated and connected.
Installing additional hardware or modifying the hardware in any way can
compromise the uninterrupted operation of your system.

Do NOT add software. Your system is a closed system. Do not install any
additional third party software. Additional software can create undesired effects
and possibly introduce viruses to the system. If you install additional third party
software your system may no longer run satisfactorily.

The factory sets the system graphical resolution to 1152 X 864 pixels with a
vertical refresh rate of 75Hz. If your computer monitor is an older model that
does not support a refresh rate of 75Hz, your display could be unusable and
you could damage your hardware. You need to change the system refresh rate to
a value that your monitor does support.

52 Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

System Recovery

The recovery process returns your system to the original factory settings. When
you ordered your system, you provided details about your application on the
system configuration sheet. Your system is set up according to this
configuration sheet.

Before you start the recovery process, back up all of your files. See “Back Up

Files” on page 51 for details. The recovery process completely overwrites the

hard drive that contains your system files. Any additional media drives in your
system are not overwritten.

The recovery process does not recover any unsupported third-party software or
personal preferences in the Windows operating environment. Changes made to
settings, or patches installed after delivery, are not recovered.

System Recovery
DVD

Recovery
Procedure

The recovery procedure requires the System Recovery DVD that was delivered
with your system. Harris maintains a duplicate copy of your System Recovery
DVD. If diagnostics are required, your system can be recreated at the factory
using the duplicate System Recovery DVD.

To recover your system, complete the following steps.

1 Create a backup copy of all your files. See “Back Up Files” on page 51 for

details.

2 Unplug all media drives before restoring the system, to ensure the OS is

recovered to the proper drive.

3 Place the System Recovery DVD in the DVD-ROM drive.

By default, your system is configured to look for boot instructions on DVD
before checking the hard drive. If your system does not boot from the
DVD, have your system administrator confirm that the DVD comes before
the hard drive in the boot sequence.

4 Turn off the system.

5 Wait for at least four seconds.

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InfoCaster R2100 Hardware Installation Manual

6 Turn on the system. The recovery procedure automatically launches the

Inscriber Product Recovery Application when the system reboots.

Figure 3-1. Product Recovery Application Window

7 Click on the Recover System from Image button.

8 A Warning appears asking if you have a backup of all your files. If you have

not backed-up your data, see

“Back Up Files” on page 51 for details.

9Click Yes to continue.

10 The Ghost License Agreement window appears. Select one of the following

options:

• Agree to continue to Ghost.

• Disagree to return to the Recovery Application window.

11 Ghost launches, and you are asked if the partition sizes are correct. Click

Yes, and then OK to continue.

Figure 3-2. Partition Drive

54 Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

12 Click Yes when the dialog box appears asking if you want to proceed with

the disk restore. The recovery procedure starts immediately.

Figure 3-3. Recovery Progress Indicator

If the system is not fully operational when the recovery is complete, verify that
you did not make any incompatible hardware changes.

55Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

56 Chapter 3 | Maintenance

InfoCaster R2100 Hardware Installation Manual

Chapter 4

Specifications

Overview

This chapter provides systems specifications, and includes the following topics:

• “System Technical Specifications” on page 59

• “Temperature Probe Specifications” on page 60

• “Power Supply Specifications” on page 61

58 Chapter 4 | Specifications

InfoCaster R2100 Hardware Installation Manual

Specifications

System Technical Specifications

Ta bl e 4-1 details your system’s technical specifications.

Table 4-1. System Technical Specifications

Item Specification

Chassis • 2RU Rackmount Chassis

Operating System • MS Windows XP

Floppy Drive •1.44 MB

Keyboard • PS/2 104-key System

Network Port • One Gigabit Ethernet port via RJ-45 connector,

• Dimensions:
Height: 3.5” (8.89 cm)
Width: 19” (48.26 cm)
Depth: 19.5” (49.53 cm)
Weight 27.8 lbs (12.61 kg)

supports 10/100/1000 LAN Protocol: Microsoft Network
(NETBEUI), Novell (IPX), Unix/Internet (TCP/IP)

Serial Ports • One RS-232 serial port via DB-9 connector

Firewire • IEEE-1394 Port

Optical Drive • Recordable DVD-RW for backup or system recovery

USB Ports • Eight Hi-Speed USB 2.0 ports

(2 front panel, 6 back panel)

CPU • CPU Core 2 Duo E6750 2.66G 1066FSB 4M Box

GPU • ATI x1650 512 MB (or better) with Dual DVI-D

or

• NVIDIA GeForce 8600 GT 512 MB

RAM • 2 GB DDR2-533 MHz

Boot Hard Drive • 80 GB IDE

Hard Drive • 1 x 250 GB SATA - System Drive

• 1 x 250 GB SATA - Media Drive

59Chapter 4 | Specifications

InfoCaster R2100 Hardware Installation Manual

Table 4-1. System Technical Specifications (Continued)

Item Specification

System Recovery • Bootable recovery DVD to return system to factory

configuration

Operating
Te mp er atu re

Relative Humidity • 5 to 95 % (non condensing)

Temperature Probe Specifications

Ta bl e 4-2 details the temperature probe specifications.

Table 4-2. Temperature Probe Specifications

Item Specification

Probe measurement range -67º F to +257º F (-55º C to +125º C)

Precision 32.9º F (0.5º C)

Accuracy 32.9º F over 32º to +158º F (0.5º C over 0º C

Maximum measurement rate one reading every second

Probe dimensions 8” (20.3 cm) long, ¼” (6 mm) diameter,

• 40° to 95° F (5° to 35° C)

to +70º C), 30.2º F (±1º C) over remainder of
temperature range

stainless steel probe with 4 ft (1.2 m) long,
high-temp silicone rubber cable

Housing dimensions 3.1” (8 cm) x 1.6” (4 cm) x 0.8” (2 cm)

Housing material injection molded ABS thermoplastic

Housing color light gray

Sensor type semiconductor

Communications connector 8 position modular jack, (accepts 8 position

Power source Port-powered (RTS and DTR, both asserted)

Power supply current drain < 10 mA

External DC power
connector

External power supply
voltage

60 Chapter 4 | Specifications

InfoCaster R2100 Hardware Installation Manual

plug RJ-45)

or via External DC power connector

2.1 mm power jack, automatic polarity
correction and over-voltage protection

6.0 to 14.0 VDC

Table 4-2. Temperature Probe Specifications (Continued)

Item Specification

Communications interface RS-232C using TX,RX,RTS,DTR and GND.

One device per serial port.

Maximum communications
cable length

Communications protocol Sensorsoft Device Protocol, Version 2.0

Error control 16 bit CRC (cyclic redundancy checking) for

Power Supply Specifications

Ta bl e 4-3 outlines the power supply specifications.

Table 4-3. Power Supply Specifications

Item Specification

Operating Voltage 115 or 230 V AC (autoswitch) @ 60 HZ or 50 Hz

Input Range 90 to 132 V, 180 to 264 V AC selectable

Input Frequency 47 to 63 Hz

Input Current 10 A @ 115 V, 5A @ 230 V

1000 ft (305 m) using recommended cable
type. Low capacitance shielded cable or UTP
is recommended.

detection of communication errors between
the device and host system.

Power Consumption 330 W maximum

InfoCaster R2100 Hardware Installation Manual

61Chapter 4 | Specifications

62 Chapter 4 | Specifications

InfoCaster R2100 Hardware Installation Manual

Index

A

administrator privileges ............................... 16

ATI card configuration ........................... 32–33

audio

capture card ............................................ 40

channel output ........................................ 43

configuration ..................................... 40–42

control panel ..................................... 40–42

automatic updates ...................................... 16

B

back panel connections ................................ 5

back up files ................................................ 51

C

capture card ................................................ 40

Catalyst Control Center ........................ 32–33

chassis rack mount ............................... 12–15

chassis rack slides

extension bracket ............................. 12, 15

installation ......................................... 13–15

confidence preview ..................................... 37

configure

ATI card ............................................ 32–33

audio I/O ........................................... 40–42

edit & playback output ............................ 34

GPI triggers ............................................ 20

NVIDIA card ...................................... 25–31

plasma display ........................................ 44

speaker output .................................. 40–42

temperature probe .................................. 23

VGA output ............................................. 38

video output ...................................... 35–37

connected device dialog ............................. 41

control panel

ATI card ............................................ 32–33

audio ................................................. 40–42

NVIDIA card ...................................... 26–31

D

damage prevention ..................................... 52

defragment hard drive ................................. 51

device output option

confidence preview ................................. 37

directX yield technique ........................... 37

GPU acceleration ................................... 36

supports touchscreen ............................. 37

directX yield technique ................................ 37

disable onboard VGA .................................. 25

E

edit & playback

output ...................................................... 24

setup ....................................................... 34

electrical safety guidelines ...........................xv

enable audio output .................................... 40

ESD safety guidelines ................................. xvi

example PlasmaXMLFile.xml ..................... 48

extension support bracket ........................... 12

63Index

InfoCaster R2100 Hardware Installation Manual

external triggers

serial GPI .......................................... 19–20

USB GPI ..................................... 18–19, 20

F

features ......................................................... 3

front panel ..................................................... 4

G

output

edit & playback mode ............................. 24

multi head ............................................... 24

single head ............................................. 24

spanning mode ....................................... 24

video standard .................................. 37–38

output device .............................................. 36

output display options ................................. 24

output monitor rotation ................................ 38

GPI passive switch ..................................... 19

GPI triggers ........................................... 19–20

GPU acceleration ........................................ 36

H

hard drive defragment ................................. 51

I

installation

chassis in rack .................................. 12–15

chassis rack slides ............................ 13–15

L

LEDS and descriptions

front panel ................................................. 4

LAN port ................................................... 7

live audio input ............................................ 40

M

malfunction protection ................................. 52

monitor power saving .................................. 17

multi head output ........................................ 24

Multi-Display Setup Wizard ................... 28–31

N

NVIDIA card configuration .................... 25–31

NVIDIA control panel ............................ 26–31

O

onboard VGA .............................................. 25

ordering rackmount slides ........................... 12

P

packing equipment for shipping .................. viii

packing list .................................................. 11

PC ports ........................................................ 6

pinouts

serial GPI ................................................ 19

temperature probe .................................. 22

USB GPI ................................................. 18

Plasma Display Control .............................. 44

PlasmaXMLFile.xml .............................. 45–48

power supply specifications ........................ 61

preview display ..................................... 24–34

R

rack mount chassis ............................... 12–15

Realtek control panel ............................ 40–42

S

safety

guidelines .........................................xv–xvii

standards and compliances ......................ix

Sensorsoft thermometer ............................. 21

serial GPI

pinouts .................................................... 19

triggers .............................................. 19–20

shipping equipment ..................................... viii

single head output ...................................... 24

spanning output .......................................... 24

speaker output ...................................... 40–42

specifications

power supply .......................................... 61

64 Index

InfoCaster R2100 Hardware Installation Manual

system .................................................... 59

temperature probe ............................ 60–61

system recovery .................................... 53–55

T

temperature probe

cable connection ..................................... 21

configuration ........................................... 23

pinouts .................................................... 22

specifications .................................... 60–61

temperature sensor ..................................... 21

test speaker output ..................................... 42

touchscreen setup ...................................... 37

triggers

serial GPI .......................................... 19–20

USB GPI ..................................... 18–19, 20

TV out display ............................................. 24

U

U2IO device ................................................ 18

unpacking equipment .................................. viii

USB GPI

passive switch ........................................ 19

pinouts .................................................... 18

triggers ........................................ 18–19, 20

V

VGA output ................................................. 38

VGA preview display ............................. 24–34

video output device ..................................... 36

video standard ...................................... 37–38

W

Windows Automatic Updates ...................... 16

65Index

InfoCaster R2100 Hardware Installation Manual

66 Index

InfoCaster R2100 Hardware Installation Manual

Technical Support

If you need technical support, contact your dealer first. Because your dealer helped you configure your
system, your dealer is also the best resource for your system configuration issues.

If your dealer is unable to resolve your technical support problems, contact Inscriber Graphics Systems
technical support:

Email: [e-mail]

Web: http://www.broadcast.harris.com/products/digitalsignage/

Inscriber Graphics Systems

Harris Broadcast Communications Division

67Technical Support

InfoCaster R2100 Hardware Installation Manual