Harmonic MediaGrid ContentBridge 4000 Installation Manual
Harmonic MediaGrid ContentBridge
Release 5.0
Installation Guide
Revision B
Manual Part No. N/A
October 2018
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4
Table of Contents
Chapter 1: ContentBridge 4000 hardware.................................................................................... 7
Bezel components...............................................................................................................................7
Bezel status LED indicators............................................................................................................8
Front panel components......................................................................................................................8
Control panel buttons and LED indicators......................................................................................9
Drive LED indicators...................................................................................................................10
Rear panel components.................................................................................................................... 11
1 Gigabit Ethernet NIC Indicators............................................................................................... 12
10 Gigabit Ethernet Eth Indicator................................................................................................12
Power supply indicators..............................................................................................................13
Chapter 2: System installation with the ContentBridge 4000.....................................................14
Site preparation............................................................................................................................... 14
Required components................................................................................................................. 15
Unpacking the system.................................................................................................................15
Hardware Installation overview......................................................................................................... 15
Rack mounting the ContentBridge 4000...................................................................................... 15
Connecting the ContentBridge to the network switch.....................................................................19
Software Installation overview........................................................................................................... 20
Initial configuration.................................................................................................................... 21
Configuring ContentBridge 4000 with Embedded Management.................................................... 21
Accessing the ContentBridge 4000 through built-in accounts.........................................................23
Chapter 3: Joining a ContentBridge to Harmonic MediaGrid with Local User
Authentication.................................................................................................................................... 25
Creating Passwordless SSH Access from the ContentBridge to multiple Harmonic MediaGrid
ContentDirector units.........................................................................................................................25
Setting up the second ContentDirector unit.........................................................................................26
Setting up the ContentBridge.............................................................................................................27
Configuring omauthremote.conf.........................................................................................................27
Appendix A: Harmonic Technical Assistance Center contact information................................ 29
Harmonic corporate contact information............................................................................................ 30
Appendix B: Safety and regulatory compliance information..................................................... 31
Important safety instructions.............................................................................................................. 31
Safety symbols & safety, warning & caution instructions..................................................................... 32
Symboles de sécurité de sécurité, d'avertissement et Attention Instructions............................................ 34
Sicherheit Symbole und Sicherheit, Achtung & Vorsicht Anleitung........................................................37
5
Harmonic MediaGrid ContentBridge
Preparing the site............................................................................................................................. 41
Disassembling an end-of-life product................................................................................................. 43
Safety rules (English)........................................................................................................................ 44
Règles de sécurité.............................................................................................................................44
EU manufacturer’s Declaration of Conformity.....................................................................................44
Electromagnetic compatibility notices – Class A..................................................................................44
Product regulatory compliance.......................................................................................................... 46
Product regulatory compliance markings............................................................................................47
Product environmental compliance.....................................................................................................48
EU RoHS................................................................................................................................... 49
EU REACH.................................................................................................................................49
China RoHS............................................................................................................................... 50
Taiwan BSMI RoHS.....................................................................................................................51
Other RoHS and REACH type regulations....................................................................................52
Waste Electrical and Electronic Equipment (WEEE).......................................................................52
Battery directive......................................................................................................................... 53
WEEE Take-Back Request Program.............................................................................................. 53
Compliance with country specific environmental, safety and EMC standards.........................................54
6
Chapter 1
ContentBridge 4000 hardware
The Harmonic MediaGrid ContentBridge 4000 provides access to Harmonic MediaGrid for those client
platforms that do not have the FSD installed or do not use the Harmonic MediaGrid API.
• Bezel components
• Front panel components
• Rear panel components
Bezel components
The bezel on the ContentBridge 4000 consists of a power indicator, air vents, and status LEDs.
Figure 1-1: Bezel components
Component Description
1. Power Indicator A bright blue power indicator is provided across the
top of the front panel. This indicator also provides
a “wink” function, which allows you to identify a unit
from the SystemManager application.
2. Air vents Allows airflow through the unit. For optimum
airflow, do not obstruct the air vents.
3. Status LEDs An array of four status LEDs is provided on the
front panel.
7
Chapter 1: ContentBridge 4000 hardware
Bezel status LED indicators
The status indicators on the ContentBridge 4000 bezel provide information about network connectivity
and disk drive status.
Figure 1-2: ContentBridge 4000 status indicators
LED Color/State Description
10 GbE NIC
HA Pair Indicator Currently unused
Solid State Drive
Indicators 0 and 1
White Both ports are working normally.
Yellow 10 GbE port 2 is non-functional.
Magenta 10 GbE port 3 is non-functional.
Red Both 10 GbE connections have failed.
White Drive is online.
Yellow Drive replacement warning.
Red A drive failure has occurred.
Front panel components
Find important information about the components on the front panel of the ContentBridge 4000.
Figure 1-3: Front panel components
Indicator, Button, or Connector Description
1. System label pull-out tab Use to apply a product number and/or serial number label.
2. LCD panel Displays system ID, status information, and system error
messages.
8
Front panel components
Indicator, Button, or Connector Description
• Blue indicates normal system operation.
• Amber indicates a system error; an error code is also
displayed, followed by descriptive text.
3. LCD menu buttons Allow you to navigate the LCD panel menu.
4. USB connector (2) Use to connect the front bezel.
5. Control panel Contains system status LEDs, hard reset button, and other
system controls.
6. Solid-state drive 0 The High Bandwidth ContentBridge 4000 uses two solidstate drives.
7. Solid-state drive 1 The High Bandwidth ContentBridge 4000 uses two solidstate drives.
Control panel buttons and LED indicators
Some control panel buttons on the ContentBridge 4000 are recessed and require a tool to use them.
Figure 1-4: Control panel buttons and indicators
Component Description
1. System ID button with integrated LED The identification button can be used to locate a particular
system within a rack. When this button is pressed, the
ID LEDs on the front panel and on the back edge of the
server board (viewable from the rear panel) flash until the
button is pressed again.
2. Non-maskable interrupt (NMI) button
(recessed, tool required for use)
3. NIC 0 Activity LED When a network link is detected, the LED will turn on solid.
4. NIC 1 Activity LED
5. System cold reset button (recessed, tool
required for use)
The NMI button can be used to put the server into a halt
state when diagnosing an issue. To prevent an accidental
system halt, the physical button is located behind the
Control Panel and is only accessible with the use of a
small tipped tool.
The LED blinks when data is being sent or received over
the network.
When pressed, this button initializes a hard system reset.
To prevent an accidental reset, the physical button is
9 Harmonic MediaGrid 5.0 Installation Guide
Chapter 1: ContentBridge 4000 hardware
Component Description
located behind the Control Panel and is only accessible
with the use of a small tipped tool.
6. System status LED Shows the current health of the server system. A second
system status LED is located on the back edge of the
server board and is viewable from the rear panel. Both
LEDs will show the same state.
7. Drive activity LED Indicates drive activity.
8. Power/Sleep button with integrated LED Toggles the power on and off. The power-on indicator
lights green when the system power is on. When the
power-on indicator is off, this indicates that no power is
supplied to the system.
Table 1-1: System status LED indicators
Color State Description
Off System is off.
Solid System is on and operating normally.Green
Blink Non-critical warning: The system is operating
in a redundant or degraded state but still
functional. A loss of redundancy may have
occurred, such as a power supply unit or fan.
Amber
Blink Non-fatal warning: The system is likely to fail,
but is still working. A critical threshold may have
been crossed, such as temperature or voltage,
or a disk drive failure has occurred.
Solid Fatal alarm: The system has failed or shut
down.
Drive LED indicators
Learn the LED patterns for both the Status and Activity indicators on the ContentBridge 4000.
Figure 1-5: ContentBridge 4000 drive LED indicators
IMPORTANT: If replacing a drive, do not turn off power. As soon as the new drive is
inserted, the system will begin replicating the data from the other drives.
10
Indicator State Description
Rear panel components
Status
Activity
Off No access and no fault.
Solid (amber) Drive fault has occurred.
Blink (amber) RAID rebuilt in progress.
Off Power on with no drive activity, drive spun down
or drive spinning up.
Blinks on (green) when
processing a command
Power on with drive activity.
Rear panel components
Learn how each port on the rear panel of the ContentBridge 4000 is used.
Figure 1-6: Rear panel components
Component Description
1. Power supply 1 Dual redundant power supplies provide power to the
system.
2. Release lever Use to secure the connection of the power cord
3. Power supply 2 Dual redundant power supplies provide power to the
system.
4. 10 GbE port 3 Use to connect to the network switch (Private VLAN).
5. 10 GbE port 2 Use to connect to the network switch (Private VLAN).
6. GbE port 0 Use to connect to the network switch (Public VLAN).
7. GbE port 1 Use to connect to the network switch (Public VLAN).
8. Video connector (VGA port) Use to connect a monitor to the system (for maintenance
only).
9. RJ-45 serial port Serial cable is not provided.
10. USB ports (3) Used for maintenance purposes only.
11. Diagnostic LEDs For Service only. LEDs are located on the back edge of
the server board.
11 Harmonic MediaGrid 5.0 Installation Guide
Chapter 1: ContentBridge 4000 hardware
Component Description
12. System status LED Located on the back edge of the server board, this LED
matches the state of the System Status LED on the front
Control Panel.
13. System ID LED Located on the back edge of the server board, this LED
matches the state of the System ID LED on the front
Control Panel. When that button is pushed, this LED
flashes blue until the button is pressed again.
14. Baseboard Management Controller
(BMC) connector
Connect for BMC access.
1 Gigabit Ethernet NIC Indicators
The onboard 1 GbE ports on the ContentBridge 4000 have two LED indicators, one for link and the other
for activity.
• When the link and activity indicators are off, the Ethernet NIC is not connected to the network.
• When the link indicator is green, the Ethernet NIC is connected to a valid link partner on the network.
• When the link indicator is amber, the Ethernet NIC is connected to a valid network link at 10/100 Mbps.
• When the activity indicator is blinking amber, network data is being sent or received.
10 Gigabit Ethernet Eth Indicator
Ethernet ports 2 and 3 on the ContentBridge 4000 have a single LED indicator.
NOTE: During setup, the indicator does not light until you have completed the
Configuration Assistant for the ContentBridge.
State Description
Steady on Eth is connected to a valid network link.
Blinking Eth is connected and data is being sent or
received.
Green Link speed is 10 Gbps.
Yellow Link speed is 1 Gbps.
12
Power supply LED indicator
Each power supply module on the ContentBridge 4000 has a single LED indicator.
CAUTION: When correcting a power supply mismatch, replace only the power supply
with the flashing indicator. Swapping the opposite power supply to make a matched pair
can result in an error condition and unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice versa, you must power down the
system.
CAUTION: AC power supplies support both 220 V and 110 V input voltages. When two
identical power supplies receive different input voltages, they can output different wattages,
and trigger a mismatch.
State Description
Off AC power is not connected.
Rear panel components
Steady green A valid power source is connected to the power supply and the
power supply is operational.
Blinks green (1Hz) AC power is connected but operating in a cold redundant state
due to low system power load.
Blinks green (2Hz) Power supply firmware is updating.
Blinks amber Power supply is operational, but experiencing a warning event.
CAUTION: If two power supplies are used, they
must be of the same type and have the same
maximum output power.
Steady amber A power supply failure has occurred, causing it to shut down.
13 Harmonic MediaGrid 5.0 Installation Guide
Chapter 2
System installation with the ContentBridge 4000
Review step-by-step installation instructions for a Harmonic MediaGrid system with the ContentBridge
4000.
• Site preparation
• Hardware Installation overview
• Software Installation overview
Site preparation
Review environmental, power, and site requirements before installing your system.
Environmental
Harmonic MediaGrid equipment is designed to operate in a clean, air-conditioned control room
environment. Care must be taken to avoid temperature and humidity extremes.
Power
When connecting equipment, care must be taken to avoid power lines that are subject to noise
and voltage spikes. Do not install units on a power circuit that is common to such equipment as air
conditioners and refrigeration units. For optimum protection, AC noise filters and surge protectors are
recommended if unstable power conditions are present.
Site
Harmonic MediaGrid equipment is designed for rack mounting. Be sure to read racking precautions
before you begin unpacking system components.
Be aware of the weight of the ContentServer and ContentStore so that you may safely move and lift
devices.
• An unpopulated ContentStore 5840/5840A weighs approximately 46 kg (101 lb), and 131 kg (288 lb)
with all disk drives installed.
• A fully populated ContentServer 4000 weighs approximately 47 kg (104 lb).
• A fully populated ContentStore 4240 weighs approximately 29 kg (64 lb).
• A fully populated ContentServer 3000 and ContentStore 3160 each weighs approximately 34 kg (75
(lb).
14
Hardware Installation overview
Required components
Both a client computer and SystemManager platform are required for installation.
See the Harmonic MediaGrid Release Notes for your particular client platform for the latest supported
client operating systems.
A SystemManager platform including keyboard, monitor and mouse, is also required. The latest version
of the SystemManager application should be installed. See the Release Notes accompanying this release
for the exact version required. See the Harmonic SystemManager Installation Guide for more information.
Unpacking the system
Inspect each shipping container for signs of damage. Contact your local Harmonic representative and the
carrier immediately if you suspect any damage has occurred during shipping.
Check the contents of each box against the packing list to ensure that all parts are included. If any items
are missing, contact your local Harmonic representative immediately.
A rack mounting kit is provided with each Harmonic MediaGrid component, which provides the items
needed to mount each component on a rack. Mounting instructions are also included.
The type, quantity and length of the cables depends on the customer site and will likely differ for each
separate installation.
IMPORTANT: CX4 cables have a limit of 15 meters. The cables must be factory
terminated and ordered in appropriate lengths to meet specifications.
Hardware Installation overview
Before you begin, ensure that the site is properly prepared, with adequate power, ventilation and rack
space.
IMPORTANT: Make sure to leave a space for the SystemManager keyboard/monitor tray.
It is recommended that you mount the keyboard monitor and tray 71.12 cm (28.0 in.) off the
floor. This height is ideal for using the platform while seated or standing.
1. Read all rack mounting precautions.
2. Rack the devices from the bottom of the rack in the following order:
a. ContentServer and ContentStore units
b. SystemManager unit
c. ContentBridge units, followed by ContentDirector units
d. Network switches
Refer to the network switch product manual for rack mounting instructions.
3. Connect the network cables, SAS cables, and power cables.
Rack mounting the ContentBridge 4000
The ContentBridge 4000 ships with the Intel AXXVRAIL Mounting Rail Kit.
NOTE: The figures in this section show a two-rack unit server; however, the same rack
rails are used for the ContentBridge 4000.
15 Harmonic MediaGrid 5.0 Installation Guide
Chapter 2: System installation with the ContentBridge 4000
1. Pull the blue release button (component F) to remove inner member (D) from the slides.
Figure 2-1: AXXVRAIL mounting railside-mount
2. Install the slides to the rack.
a. Align the brackets to desired vertical position on the rack.
b. Using the screws provided, fasten the rear brackets to the rear rack posts. Use two screws for each
bracket.
c. Fasten the front brackets to the front rack posts. Use one screw for each bracket and place it in the
topmost hole. Leave the other holes open for the chassis.
Figure 2-2: Fastening slides to front rack posts
16
Hardware Installation overview
d. Move the ball retainer to the front of the rack.
3. Install the inner member (component D in the "AXXVRAIL Mounting Railside-mount" diagram) to the
chassis.
a. Align inner member key holes to the standoffs on the chassis.
b. Move the inner member in the direction shown in the example below.
Figure 2-3: Installing inner member to chassis
4. Install the chassis to the fixed slides by pulling the release button in the inner member to release the
lock and allow the chassis to close.
17 Harmonic MediaGrid 5.0 Installation Guide
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