Harman TWILIGHT-II-B Quick Start Manual

Owner’s Manual

Care and Operation

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.

NOTICE: DO NOT discard this manual!

Models:

Twilight-II-B
TwilightLP-II-B

WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.

• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.

• What to do if you smell gas

- DO NOT try to light any appliance.

- DO NOT touch any electrical switch. DO

NOT use any phone in your building.

- Immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup­plier’s instructions.

- If you cannot reach your gas supplier, call

the fi re department.

• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.

This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home

Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.

This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

WARNING

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and shall be installed.

In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.

See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.

Para obtener un ejemplar en Español de este

Manual del propietario, visite www.heatnglo.com/translations

Pour demander un exemplaire en français de ce Manuel

du propriétaire, visitez www.heatnglo.com/translations.

1

1

Welcome

1

Read this manual before operating this appliance.

Please retain this Owner Manual for future reference.

Read the Installation Manual before making any installation or fi nishing changes.

A. Congratulations

Congratulations on selecting an Outdoor LifeStyles gas

fi replace, an elegant and clean alternative to wood burning
fi replaces. The Outdoor LifeStyles gas fi replace you have

selected is designed to provide the utmost in safety,
reliability, and effi ciency.

As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.

This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.

Your new Outdoor LifeStyles gas fi replace will give you
years of durable use and trouble-free enjoyment. Welcome
to the Hearth & Home Technologies family of fi replace
products!

Local Dealer Information

DEALER: Fill in

your name, address,
phone and email
information here and
appliance information
below.

Appliance Information:

Brand: ________________________________________________ Model Name: ___________________________

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Serial Number: __________________________________________ Date Installed: __________________________

Listing Label Information/Location

The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.

Model Number

Serial Number

Type of Gas

Gas and Electric
Information

Outdoor Lifestyles, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044

Not Not for for use use with with solid solid fuel.fuel.

doit

((Ne Ne doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).

Type Type of of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::

NNAATURALTURAL GASGAS

Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.

Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c . (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c . (Po. (Po. Col. Col. d’eau)d’eau)

Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c . (Po. (Po. Col. Col. d’eau)d’eau)

Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes

ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:S IZE: #XXXXX#XXXXX #XXXXX#XXXXX

This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z22 3.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CGA B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements

locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)

ANSI ANSI Z21XX-XXXX Z21XX-XXXX · · CSA CSA 2.XX-MXX 2.XX-MX

IN IN CANADACANADA

Model:Model:

(Modele):(Modele):

SerialSerial

(Serie):(Serie):

MADE MADE IN IN USAUSA

XXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXX

2

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

Table of Contents

1 Welcome

A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Product Specifi c Information

A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

B. Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

C. Thermal Performance Data . . . . . . . . . . . . . . . . . . . . . . . . 6

D. Air Infi ltration, Water Resistance and Structural Tests . . . 6

E. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 Important Safety and Operating Information

A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8

C. Fuel Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

D. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8

E. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . . 9

F. Appliance Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

G. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

H. Detailed Component Operating Instructions . . . . . . . . . . 10

4 Maintenance and Service

A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 11

B. Maintenance Tasks: Homeowner . . . . . . . . . . . . . . . . . . 11

C. Maintenance Tasks: Qualifi ed Service Technician . . . . . 14

5 Troubleshooting and Frequently Asked Questions

A. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 15

B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

6 Reference Materials

A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

 = Contains updated information.

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

3

B. Limited Lifetime Warranty

Outdoor Lifestyles by Hearth & Home Technologies™

Limited Warranty

Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

WARRANTY CONDITIONS:

• This warranty only covers Products that are purchased through an HHT authorized dealer or
distributor. A list of HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the Product remains at the site of original installation.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees
may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the Product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 1

4

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

B. Limited Lifetime Warranty (continued)

• Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad­equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the Product.

• Non-HHT venting components, hearth components or other accessories used in conjunction with
the Product.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is
installed.

• The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.

This warranty is void if:

• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.

• The Product is subjected to prolonged periods of dampness, condensation, ice or snow.

• There is any damage to the Product or other components due to water or weather damage which
is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations
by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some
states do not allow exclusions or limitation of incidental or consequential damages, so these limitations
may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 2

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

5

2

Product Specifi c Information

2

A. Appliance Certifi cation

MODEL: Twilight-II-B
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Gas Appliance
STANDARD: ANSI Z21.50-2003 • CSA2.22-M03 • UL307B

This product is listed to ANSI standards for “Vented Gas
Appliances” and applicable sections of “Gas Burning
Heating Appliances for Manufactured Homes and Recre­ational Vehicles”, and “Gas Fired Appliances for Use at
High Altitudes”.

NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemen­tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.

B. Glass Specifi cations

C. Thermal Performance Data

Model: Twilight-II-B

Sound Transmission

Class (STC)

27 0.8hr-sq ft-ºF/BTU 1.25 BTU-in/hr-sq ft-ºF

Thermal Resistance

(R Value)

Thermal Conductivity

(K Value)

D. Air Infi ltration, Water Resistance and

Structural Tests

The Hearth & Home Technologies Twilight-II-B Indoor/
Outdoor Appliance unit was tested to the following ASTM
standards at the Stork Twin City Testing laboratory.

Air infi ltration test ASTM:E283-(04). The sample was test-
ed at 1.57 psf (equivalent to a 25-mph windload). Water
resistance test ASTM:E331-00. The test specimen was
tested at the requested test pressures of 8.0 & 25.0 psf.

Structural test ASTM:E330-02. The unit was tested to a
design pressure of 50-psf, a test pressure of 75-psf.

Test Results

Model

Twilight-II-B

Indoor/Outdoor

Air Infi ltration

(ASTM E283)

0.07CFM/ft2

Water Resistance

(ASTM E331)

No leakage

@ 8psf & 25psf

Structural Load

(ASTM E330)

No Blowout

@ 75psf

Tempered Glass (Interior Glass)

Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous lo­cations such as bathtub enclosures as defi ned by the
Consumer Product Safety Commission (CPSC). The
tempered glass has been tested and certifi ed to the re-
quirements of ANSI Z97.1 and CPSC 16 CFR 1202
(Safety Glazing Certifi cation Council SGCC# 1595 and

1597. Architectural Testing, Inc. Reports 02-31919.01
and 02-31917.01).

This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”

Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.

Ceramic Glass (Exterior Glass)

This appliance is equipped with 5 mm ceramic glass. Re­place glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.

E. BTU Specifi cations

Model

U.S. (0-2000 FT) or

Canada (2000-4500 FT)

Twilight-II-B (NG)

Twilight-II-B (LP)

US

CAN

US

CAN

Input

BTU/h

38,000 32

34,200 33

36,000 50

33,300 51

Orifi ce Size

(DMS)

6

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

3

3

Important Safety and Operating Information

A. Appliance Safety

WARNING! DO NOT operate fi replace before reading
and understanding operating instructions. Failure

to operate fi replace according to operating instructions
could cause fi re or injury.

WARNING

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

• Keep children away.

• CAREFULLY SUPERVISE children in same room
as fi replace.

• Alert children and adults to hazards of high
temperatures.

High temperatures may ignite clothing or other
fl ammable materials.

• Clothing, furniture, draperies, and other fl ammable
materials must not be placed on or near the
appliance.

• Consider not using the fi replace when children will be
present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

To prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacations, trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 3 volt adapter plug (IPI) and remove batteries on
IPI models.

Clear Space

WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 3.1.

Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.

A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.

Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.

• A physical barrier is recommended if there are at risk

individuals in the house.

• To restrict access to a fi replace or stove, install an

adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.

• Install a switch lock or a wall/remote control with child

protection lockout feature.

• Keep remote controls out of reach of children.

• Never leave children alone near a hot fi replace, whether

operating or cooling down.

• Teach children to NEVER touch the fi replace.

Outdoor Lifestyles by Hearth & Home Technologies • Twilight-II-B Owner’s Manual • 2108-971 Rev. E • 11/13

CLEAR SPACE

3 FT. IN

FRONT OF

FIREPLACE

Figure 3.1 Clear Space

Over Firing

The appliance is considered to be over fi ring if the fl ames
are contacting the top of the fi rebox. Call a qualifi ed service
technician to service the appliance

7