Hanwha Techwin QNE-7080RV operation manual

NETWORK CAMERA

User Manual

QNE-6080RV/QNE-7080RV

QNE-6080RVW/QNE-7080RVW

Network Camera

User Manual

Hanwha Techwin

Tra dema rk

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from 12 Vdc, min. current for each product.

16. If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.

17. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.

18. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

19. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.

20. Installing or using the product in water can cause serious damage to the product.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

●● OVERVIEW

English _3

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

4_ overview

CONTENTS

overview

installation & connection

network connection and

setup

3 Important Safety Instructions 6 Product Features 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs 7 What’s Included 8 At a Glance

9 Installation 13 Inserting/Removing a Micro SD Memory

Card

14 Connecting with other Device

17 Connecting the Camera Directly to Local

Area Networking

17 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

18 Connecting the Camera Directly to a

PPPoE Modem

18 Connecting the Camera to a Broadband

Router with the PPPoE/Cable Modem

19 Buttons used in IP Installer 19 Static IP Setup 21 Dynamic IP Setup 21 Port Range Forward (Port Mapping) Setup 22 Connecting to the Camera from a Shared

Local PC

22 Connecting to the Camera from a Remote

PC via the Internet

web viewer

setup screen

appendix

23 Connecting to the Camera 24 Password setting 24 Login 24 Plug-in support specifications for each

browser

25 Installing WebViewer Plugin 25 Using a Plug-in Free Webviewer 25 Using the Live Screen (Plug-In Free

Webviewer)

27 Using the Live Screen (Plug-in Webviewer) 29 Playing the recorded video (Plug-In Free

Webviewer)

31 Playing the recorded video (Plug-in

Webviewer)

34 Setup 34 Basic Setup 38 Video & Audio setup 44 Network Setup 48 Event Setup 50 NAS (Network Attached Storage) guide 55 System Setup

57 Specification 59 Product Overview 59 Troubleshooting 61 Open Source Announcement

●● OVERVIEW

English _5

overview

PRODUCT FEATURES

• Dustproof/Waterproof The dust-resistant/water-resistant design protects the product from rain and dust if it is installed outdoors. (IP66)

• IR mode If the IR indicator turns on, the product switches to the IR mode for preventing an object from being too bright,

which helps you identify the object in near distance.

• Supports 2 megapixel resolution videos

• Multi-Streaming This network camera can display videos in different resolutions and qualities simultaneously using different

CODECs.

• Web Browser-based Monitoring Using the Internet web browser to display the image in a local network environment.

• Alarm When an event occurs, video is either sent to the email address registered by the user, sent to the FTP server,

saved in a Micro SD card or NAS, or a signal is sent to the alert output terminal.

• Tampering Detection Detects tempering attempts on video monitoring.

• Defocus detection function Detects the defocus phenomenon of the camera lens.

• Motion Detection Detects motion from the camera’s video input.

• Auto Detection of Disconnected Network Detects network disconnection before triggering an event.

• ONVIF Compliance This product supports ONVIF Profile S&G. For more information, refer to www.onvif.org.

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• Supported OS : MS Windows, Mac OS X

• Plug-in free web viewer Supported web browsers : Google Chrome, Firefox (64bit only), MS Edge

• Plug-in Webviewer Supported web browsers : MS Explore, Apple Safari ※ Mac OS X only

• VGA : PCIe 256MB GDDR3 video graphics card or higher

※ Please see the appendix for detailed information on verified OS and browsers.

Some functions may be restricted even in supported browsers.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 4GB ~ 128GB (uhs-1 class)

• For your camera, we recommend you use a memory card from the following manufacturers:

- Manufacturer : SanDisk, Transcend

- Product family : High endurance

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB-2TB is recommended

• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.

• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

Recommended products Available sizes

QNAP NAS A maximum of 16 cameras can access simultaneously.

Synology NAS A maximum of 16 cameras can access simultaneously.

6_ overview

If you use NAS equipment for purposes other than video saving, the number of accessible cameras may be reduced.

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera

Appearance Item Name Quantity Description

Used for assembling the dome case when installing

Machine Screws

the product on the pipe, wall mount, etc. or blocking a

hole.

CAUTION: Be ware of the Rated Voltage and Polarity

of the power connection.

Power Cable

Used to plug into the power port

●● OVERVIEW

Instruction book, Installer S/W CD

Quick Guide

(Optional)

Warranty card

(Optional)

Template

Product installation guide

Tapping Screw 3 Used for installation on the wall or ceiling

Power Terminal Block

L Wrench

Plugged in the power plug

Used to remove and replace the cover

Audio/alarm cable

Cap Installer

Cable bush

Used to connect with the audio and alarm port

Used when connecting RJ45 cable

Used to connect the LAN cable

English _7

overview

AT A GLANCE

Appearance

Item Description

Head

Fixing Cover

Camera Case

A part that contains the lens and the internal body.

A cover placed over to fix its position after the head direction has been adjusted.

A case for camera installation and internal protection.

Components

Item Description

Reset button

Micro SD Memory Card

Compartment

Audio and alarm cable port

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Compartment for the Micro SD memory card.

Terminal to which the audio and alarm cable is connected in order to connect with an external alarm device/microphone.

8_ overview

Power Port

Network Port Used to connect the PoE or Ethernet cable for network connection.

Port for power terminal block.

installation & connection

INSTALLATION

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are

recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

1. Use the L wrench provided as a tool to loosen the three bolts that fasten

the fixing cover counterclockwise to release them.

2. Use the L wrench provided as a tool to loosen the three bolts that fasten the camera assay counterclockwise to release them.

Installation

1. Using the template provided as an accessory, drill holes for

installation screws (at least 55mm deep with a diameter of 6mm).

2. Align the installation holes of the camera and use the tapping screws to fix the bottom case.

`Make sure that the <FRONT> marking on the bottom case is turned towards the

direction to monitor.

3. Connect the safety cable of the camera assay with the safety hook of the bottom case.

Connect the terminals inside the camera and any necessary cables, and then tidy up the cables so that they are not damaged or caught in.

●● INSTALLATION & CONNECTION

NETWORK

English _9

installation & connection

5. Assemble the camera assay onto the bottom case.

`Assemble aligning the directional marks on the camera assay and the bottom

case.

6. Peel off the protective tape from the window.

7. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 12)

8. After placing over the fixing cover, assemble using the L wrench.

`After half-bolting each screw, completely fasten all screws.

Connecting the LAN cable

1. Pull off the extruded part of the rubber plug for [

bottom, as shown in the picture.

2. Pull out the rubber plug with a hole created by pulling it down.

3. Use the cap installer to pass through the RJ45 cable.

4. Reinsert the rubber plug, and connect the LAN cable with the

ethernet terminal.

NETWORK

] on the

10_ installation & connection

Connecting the audio/alarm cable and power cable

1. Pull out the rubber plug for [

POWER/AUDIO/ALM

by pulling it down, as shown in the picture.

2. Pass the alarm/audio cables through the hole created after removing the rubber plug in Step 1, and then connect them to the alarm terminals on the PCB.

3. Connect the terminals inside the camera and any necessary cables, and then tidy up the cables so that they are not damaged or caught in.

4. Insert the rubber plug of the alarm/audio cables into the hole.

] on the bottom

5. Pull off the extruded part of the rubber plug, as shown in the picture.

6. Insert the power cable through the hole created.

7. Connect the power cable to the power terminal block.

●● INSTALLATION & CONNECTION

of the power con nectio n.

Rated Voltage and Polar ity

CAUTION: Be ware of th e

English _11

installation & connection

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1. WALL MOUNT ADAPTOR(SBP-300WM or SBP-300WM1)/ HANGING MOUNT(SBP-300HM5) This adaptor is used when installing the dome camera onto a wall.

2. CEILING MOUNT ADAPTOR(SBP-300CM)/HANGING MOUNT(SBP300HM5) This adaptor is used when installing the dome camera on a concrete ceiling.

3. POLE MOUNT ADAPTOR(SBP-300PM) This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on a pole whose diameter is bigger than 80mm.

Adjusting the monitoring direction for the camera

Pan

Tilt

Lens rotation

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Where, rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation.

- The effective range of pan is a total of 350 degrees.

- The effective range of rotation is a total of 360 degrees.

- The effective range of tilt is a total of 70 degrees.

`Methods of adjustment

After installing the camera in consideration of the direction to monitor, adjust Pan, Rotation, and Tilt angles.

4. CORNER MOUNT ADAPTOR (SBP-300KM) This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on the corner of wall joint.

12_ installation & connection

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.

Inserting a Micro SD Memory Card

1. Rotate it 90° so that the SD cover faces the front, as shown in the

picture.

2. Completely tilt the camera towards the back.

3. Use the L wrench provided as a tool to release the SD cover.

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably from the slot when released.

Before removing the Micro SD memory card, in <Storage>, set the device to <Off> and press the [Apply] button and turn

the camera off. (Page 46)

If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or

damaged.

●● INSTALLATION & CONNECTION

4. Slide in the Micro SD card following the direction shown in

the picture.

English _13

installation & connection

CONNECTING WITH OTHER DEVICE

Power

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

If both PoE and DC 12V are applied simultaneously, the product will be supplied with power from PoE.

- You can also use a router featuring PoE to supply power to the camera.

- Use PoE that is compliant with the IEEE 802.3af protocols.

- It is advisable to use only one power source from PoE and DC 12V.

Be careful not to reverse the polarity when you connect the power cable.

If you want to connect an external device, you must turn off the external device before proceeding.

Ethernet

Power Cable Specification for Each Model

In case of DC 12V Input:

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 24m 38m 60m

Network Cable Specification

Item Contents Remark

Connector RJ45

Ethernet 10/100BASE-T 10/100 Mbps

Cable UTP Category 5e

Max Distance 100M DC Resistance ≤ 0.188 Ω/m

PoE Support IEEE 802.3af

If you use a cable other than Category 5e standards, 100m of transmission distance is not guaranteed.

14_ installation & connection

Connecting to Audio Input

Speaker

Connecting to the I/O port box

Connect the Alarm I/O cable to the corresponding port of the port box.

Microphone

Amp

Microphone

1. Connect the AUDIO IN port of the camera with the microphone or LINE OUT port of the amplifier that the microphone is connected to.

2. Check the specifications for audio input.

• Audio Codec

- Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz)

• Full duplex Audio

• Audio in : Selectable (microphone/Line-in), Supported voltage: 2.5VDC (4mA), Input impedance: 2K Ohm

Network

AUDIO/ALM

Sensor Alarm

(Warning lamp)

• ALARM-IN : Used to connect the alarm input sensor or external day/night sensor.

• ALARM-OUT : Used to connect the alarm output signal.

• GND : Common port for alarm in/output signal.

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open

collector method, it may cause malfunction. Refer to the “Alarm Out Wiring Diagram” when connecting devices that exceed the voltage and current specifications. (page 16)

To connect the external sensor

Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

●● INSTALLATION & CONNECTION

English _15

installation & connection

Alarm In Wiring Diagram

External

connection

Sensor

To connect the alarm out

If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open collector method, it may cause malfunction.

Refer to the alarm out connection diagram below when connecting devices that exceed the voltage and current specifications.

Alarm Out Wiring Diagram

Inside of the camera

GND

VCC_3.3V

RESISTOR RESISTOR

RESISTORALARM IN (5mA SINK)

TRANSISTOR

MLCC

GND

DIODE

Warning lamp /

Siren power

(-) (+)

Warning lamp /

Siren

External connection Inside of the camera

DC 5V or 3.3V

DIODE

RELAY

16_ installation & connection

RESISTOR 10K ohm

TRANSISTOR

GND

ALARM OUT (12VDC 20mA MAX)

RESISTOR

TRANSISTOR

GND

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet

if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

In the IP installer, you can use the initial password, “4321” to set IP Address, Subnet Mask, Gateway, HTTP Port, VNP Port, IP

type. After changing the network interface, for better security, access the web viewer and change the password.

By factory default, the IP address will be assigned from the DHCP server automatically.

If there is no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 19)

External Remote PC

DDNS Server (Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

1. Connect the user PC directly with the network camera.

2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on

your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (page 44)

For registering the DDNS settings, refer to “Registering with DDNS”. (page 45)

Refer to “IP & Port” for how to setup IP. (page 37)

DSL/Cable Modem

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

●● NETWORK CONNECTION AND SETUP

English _17

network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM

Camera

PPPoE Modem

1. Connect the user PC directly with the network camera.

2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on

your desktop to connect to the Internet.

3. Use the Internet browser to connect to the web viewer.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Basic] – [IP & Port] Setup Page, set the IP type to [PPPoE], and enter the network service’s ID

and password.

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For configuring the DDNS settings, refer to “DDNS”. (page 44)

For registering the DDNS settings, refer to “Registering with DDNS”. (page 45)

Refer to “IP & Port” for how to setup IP. (page 37)

INTERNET

DDNS Server (Data Center, KOREA)

External Remote PC

CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM

This is for a small network environment such as homes, SOHO and ordinary shops.

Camera

PPPoE or

Broadband

Cable Modem

Camera

Local PC

Router

Configuring the network settings of the local PC connected to a Broadband Router

Configuring the network settings of the local PC connected to a Broadband Router, follow the instructions below.

• Select : <Network>  <Properties>  <Local Area Connection>  <General>  <Properties>  <Internet Protocol (TCP/IP)>  <Properties>  <Obtain an IP address automatically> or <Use the following IP address>.

• Follow the instructions below if you select <Use the following IP address>: ex1) If the address (LAN IP) of the Broadband Router is 192.168.1.1

IP address : 192.168.1.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.1.1

ex2) If the address (LAN IP) of the Broadband Router is 192.168.0.1

IP address : 192.168.0.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1

ex3) If the address (LAN IP) of the Broadband Router is 192.168.xxx.1

IP address : 192.168.xxx.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.xxx.1

For the address of the Broadband Router, refer to the product’s documentation.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”.

(Page 21)

INTERNET

PPPoE or

Cable Modem

DDNS Server (Data Center, KOREA)

External Remote PC

18_ network connection and setup

BUTTONS USED IN IP INSTALLER

a b c d e f g

Item Description

Device Name

Alias This function is not currently implemented.

Mode

MAC(Ethernet) Address

IP Address

Protocol

URL

IPv4 Scans for cameras with the IPv4 setting.

Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.

Displays either <Static>, <Dynamic> or <PPPoE> for the current network connection status.

Ethernet address for the connected camera. Click the column to sort the list by Ethernet address. However, search will be stopped if clicked during the search.

IP address. Click the column to sort the list by IP address. However, search will be stopped if clicked during the search.

Network setting for the camera. The factory default is “IPv4”. Cameras with the IPv6 setting will be displayed “IPv6”.

DDNS URL address enabling access from the external Internet. However, this will be replaced with the <IP Address> of the camera if DDNS registration has failed.

h i

j k l m

Item Description

IPv6

Auto Set The IP Installer automatically configures the network settings.

Manual Set You should configure the network settings manually.

Exit Exits the IP Installer program.

For the IP installer, use only the installer version provided in the installation CD or use the latest one if available. You can download

the latest version from the Hanwha Techwin web site.

If the supporting OS is Windows 8.1, it is recommended that you use the Wisenet Device Manager instead of the IP Wisenet.

The Wisenet Device Manager Program can be downloaded by visiting the Hanwha Techwin website (http://www.hanwhasecurity.com) under the menu <Technical Guides> - <Online Tool>.

Scans for cameras with the IPv6 setting. Activated in an IPv6 compliant environment only.

Scans for cameras that are currently connected to the network. However, this button will be grayed out if neither IPv4 nor IPv6 is checked.

STATIC IP SETUP

Manual Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

1. Select a camera in the search list. Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Manual Set]. The Manual Setting dialog appears. <IP Address>, <Subnet Mask>, <Gateway>, <HTTP Port>, and <VNP Port> of the camera are displayed in the preset values.

3. In the <Address> pane, provide the necessary information.

• MAC (Ethernet) Address : The MAC address imprinted on the camera label is automatically displayed and requires no user setting.

IP related parameters can be set only when DHCP is not checked.

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network connection and setup

If not using a Broadband Router For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator.

4. In the <Port> pane, provide necessary information.

• HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.

• VNP Port : Used to control the video signal transfer, defaulted to 4520.

5. Enter the password. Enter the password of “admin” account, which was used to access the camera.

For the security purposes, you are recommended to use a combination of numbers, alphabets uppercase and lowercase and

special characters for your password.

If you want to change the password, refer to “Administrator password change” of the user setup. (page 36)

6. Click [OK]. Manual network setup will be completed.

If using a Broadband Router

• IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254,

192.168.XXX.2~254

• Subnet Mask : The <Subnet Mask> of the Broadband Router will be the <Subnet Mask> of the camera.

• Gateway : The <Local IP Address> of the Broadband Router will be the <Gateway> of the camera.

The settings may differ depending on the connected Broadband

Router model. For more information, refer to the user manual of the applicable router.

For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”.

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If the Broadband Router has more than one camera connected

Configure the IP related settings and the Port related settings distinctly with each other. ex)

Category Camera #1 Camera #2

IP related settings

Port related settings

If the <HTTP Port> is set other than 80, you must provide the <Port> number in the address bar of the Internet browser

before you can access the camera. ex) http://IP address : HTTP Port

http://192.168.1.100:8080

IP Address Subnet Mask Gateway

HTTP Port VNP Port

192.168.1.100

255.255.255.0

192.168.1.1

8080 4520

192.168.1.101

255.255.255.0

192.168.1.1

8081 4521

Auto Network Setup

Run <IP Installer_v2.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not support this function.

1. Select a camera in the search list. Check the MAC address of the camera on the camera’s label. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Auto Set]. The Auto Setting dialog appears. The <IP Address>, <Subnet Mask>, and <Gateway> will be set automatically.

3. Enter the password. Enter the password of “admin” account, which was used to access the camera.

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For the security purposes, you are recommended to use a

combination of numbers, alphabets uppercase and lowercase and special characters for your password.

If you want to change the password, refer to “Administrator

password change” of the user setup. (page 36)

4. Click [OK]. Auto network setup will be completed.

DYNAMIC IP SETUP

Dynamic IP Environment Setup

• Example of the Dynamic IP environment

- If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server

- If connecting the camera directly to modem using the DHCP protocols

- If IPs are assigned by the internal DHCP server via the LAN

Checking the Dynamic IP

1. Run the IP Installer on the user’s local computer.

Cameras allocated with <Dynamic IP> address are shown in the list.

2. Select a camera from the search result.

3. Click the [Manual Set] button and check the camera’s

<Dynamic IP> address. If you uncheck <DHCP>, you can change IP to <Static>.

PORT RANGE FORWARD (PORT MAPPING) SETUP

If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

1. From the Setup menu of the Broadband Router, select

<Applications & Gaming> - <Port Range Forward>. For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.

2. Select <TCP> and <UDP Port> for each connected camera to the Broadband Router. The number of each port to be configured to the IP router should be set according to the port number designated in <Setup> - <Basic> - <IP & Port> on the camera web viewer.

3. When done, click [Save Settings]. Your settings will be saved.

Above sample instructions are based on the CISCO’s Broadband Router.

The settings may differ depending on the connected Broadband Router model.

For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

• You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.

• A user can change each port using the camera setting screen.

When Camera1 and Camera2 are connected to a router :

User

Start End Protocol IP Address 3000 3000 TCP/UDP 192.168.1.100 3001 3001 TCP/UDP 192.168.1.101 4520 4520 TCP/UDP 192.168.1.100 4521 4521 TCP/UDP 192.168.1.101 8080 8080 TCP/UDP 192.168.1.100 8081 8081 TCP/UDP 192.168.1.101



Broadband Router

Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. After connecting the network camera, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in “Settings  Network  DDNS”.

Internet



Camera1 (192.168.1.100)



Camera2 (192.168.1.101)



HTTP port 8080

Device port 4520

RTSP port 3000

HTTP port 8081

Device port 4521

RTSP port 3001

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network connection and setup

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

1. Run the IP Installer.

It will scan for connected cameras and display them as a list.

2. Double-click a camera to access. The Internet browser starts and connects to the camera.

Access to the camera can also be gained by typing the camera’s IP

address in the address bar of the Internet browser.

CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

Since using the IP Installer on a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL.

1. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.

2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID

For registering the DDNS settings, refer to “Registering with DDNS”. (page 45)

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