HANWHA TECHWIN HT XRN-1610SA User guide

NETWORK VIDEO RECORDER
User Manual
Wisenet NVR
Network Video Recorder
User Manual
Copyright
Hanwha Techwin
©2018
Trademark
Restriction
Copyright of this d ocument is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially o r wholly, without formal authorization.
Disclaimer
Hanwha Techwin
provided. Use of this document and the subsequent results shall be entirely on the user’s own resp onsibility. to change the contents of this document without prior notice.
Design and specications are subject to change without prior notice.
You can download the latest version from the Hanwha Techwin web site. (ww w.hanwha-security.com)
The initia l administrator ID i s “adm in” and the password s hould be set when lo gging in for the rs t time.
Please cha nge your password eve ry three months to s afely protect p ersonal inform ation and to prevent the d amage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
Co., Ltd. All r ights reser ved.
makes the bes t to verify the integrit y and correctness of the contents in this document, bu t no formal guarantee shall be
Hanwha Techwin
reserves the right

overview

IMPORTANT SAFETY INSTRUCTIONS

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)
7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRODUCT USER MANUAL DESCRIPTION

This document is a user manual for Wisenet NVR product. Before using this product, please read this document carefully in order to use it properly.
• This user manual explains how to use the product based on the defaults and default screens of this product.
• The content of this manual is subject to change depending on the product software updates and the company policies. It is subject to partial changes without prior notification to users.

TARGET AUDIENCE

This user manual contains contents for Wisenet NVR users.

HOW TO USE THE PRODUCT

Users of this product can perform the following:
• Monitor cameras registered to Wisenet NVR in real time
• Search for or play videos saved in Wisenet NVR
• Monitor text data being transmitted to the POS device connected to Wisenet NVR in real time
• Search for text data from the POS device connected to Wisenet NVR
• Monitor real time events that occur in Wisenet NVR, sensors, and cameras or search through logs
Before using this product, check if the latest version of this software is installed. Go to Hanwha Techwin's website (http://www.hanwha-security.com) to check the software version and download necessary files.
● OVERVIEW
Standards Approvals
` Any changes or modifications in construction of this device which are not expressly approved by the party responsible for
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compliance could void the user's authority to operate the equipment.
`
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
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not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
`
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
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overview

CONTENTS

OVERVIEW
3
LIVE
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3 Important Safety Instructions 3 Product User Manual Description 3 Target Audience 3 How to Use the Product 4 Contents
5 Getting Started 7 Live Screen Configuration 11 Live Screen Mode 12 Status 14 Zoom 15 Layout 15 Audio ON/OFF 15 Freeze 16 Event Monitoring 16 Capture 17 Maintain the Screen Ratio 17 Display Text 17 PTZ control 19 Backup
STARTING WEB VIEWER
58
LIVE VIEWER
60
SEARCH VIEWER
68
SETUP VIEWER
71
BACKUP VIEWER
58 What is Web Viewer? 58 Connecting Web Viewer
60 Live Viewer 61 Live Screen Configuration 66 Controlling a Connected Network Camera
68 Search Viewer
71 Setup Viewer
81 SEC Backup Viewer
MENU SETUP
20
SEARCH & PLAY
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20 System Setup 26 Setting the Device 40 Setting the Recording 42 Setting the Event 45 Network Configuration
54 Search 57 Playback
81
APPENDIX
83
83 Using a remote controller 83 Use Joystick 84 Using Virtual Keyboard 84 Troubleshooting
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GETTING STARTED

Starting the system
1. Connect the power cable of the NVR to the wall outlet.
2. You will see the initialization screen.
The initialization process will last about 2 minute. If a new HDD is installed, the initialization process may take longer.
The following symptoms might be observed when starting the system.
` If the HDD number is displayed at the bottom of the screen along
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with <
> while the product is booting up, it indicates that the
HDD is in recovery, and for this reason booting up may take longer.
` If the progress stalls while in <
has problems. Visit your nearest customer service center to check the HDD.
> state, it indicates that the HDD
HDD 1, 2, 3, 4, 5
Install Wizard
As shown below, proceed through each step of the <Install Wizard>.
1. In the <Language> screen, select the language and press the <Next> button.
2. In the <ID/PW> screen, set the password and press <Next>.
Setting up the admin password
When you click < >, a basic guide for setting a password is displayed. Check the password setting rules.
Setting Camera Password
You can change the password of the camera en bloc if the camera password is in a factory reset state. If the camera password is not in a factory reset state, please enter the password of the current camera to register the camera.
` You cannot change password of a camera registered using ONVIF or RTSP.
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3. In the <Network> screen, set the network access method and the access environment. To use a simple intranet, click <Next>.
● LIVE
3. The live screen appears with a beep.
HDD 5
Setting up the DHCP server
If you set up the DHCP server, the IP address is automatically assigned to your camera. For more details, see the "DHCP server" page under "Menu Setup > Network Configuration" in the Table of Contents.
` Depending on the camera's state, no IP may be automatically assigned to the camera. After exiting the installation wizard, go
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to the menu to assign an IP to DHCP, or set the IP manually.
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Setting up the network
Each NVR product supports a different number of network ports. If a product supports two or more, then each network port will provide the following features.
• Camera: Can be used as a port for connecting a camera. If you connect a camera, then the camera video will be transmitted.
` If a UTP cable is used for connection, (UTP) is displayed; if a fiber optic cable, (Optic).
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• Viewer: Can be used as a port transmitting video to the web viewer. If you access the network information on your browser, then you can remotely monitor video in your web viewer.
• iSCSI: Can be used as a port for an iSCSI connection.
• All: Can be used as a common port for connecting camera, web viewer, and iSCSI. For PRN-4011, a dedicated port must be used for an iSCSI connection.
- IP type: Allows you to select the type of network access.
- IP address, subnet mask, gateway, DNS
` Static: IP address, subnet mask, gateway, and DNS can be directly entered. ` DHCP: IP address, subnet mask, gateway, and DNS can be automatically set. ` PPPoE: IP address, subnet mask, gateway, and DNS can be automatically set.
- User ID, password: To set the access mode to PPPoE, enter the "User ID" and "Password" registered to
PPPoE.
` If the LAN cable is not connected to the port, the setting button will not be activated for use. Check the LAN cable
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connection. (But in case of a PoE product, Network 1 is activated.)
` The built-in DHCP Server in NVR will turn on automatically at stage 3. At this stage, using the existing DHCP server in the
same network may cause a problem, as two DHCP servers would be simultaneously operating.
` A product with multiple network ports cannot use a single bandwidth for all of them.
Example)
- Port 1: 192.168.100.199 / Port 2: 192.168.100.198 (X)
- Port 1: 192.168.100.199 / Port 2: 192.168.101.198 (O)
Setting the Switch Mode
Set the camera registration method. This function is only available for products with PoE support. For products with PoE support, see “NVR products supporting each feature”. (Page 4)
• PnP Mode : Camera connected to the PoE port of the product will be registered automatically on each channel in the order of the port number. This works only when camera is in factory reset state.
• Manual Setup Mode : Automatically scans and registers camera connected to the product’s PoE and camera with separate switch.
4. After setting the date/time settings in the <Date/Time> screen, click on the <Finish> button to launch the setting completion window.
5. In the setting completion window, click on the <OK> button to finish camera setting and launch the camera registration screen.
6. If the number of detected cameras is equal to or smaller than that supported by NVR, all of the cameras will be automatically registered. and the information of the registered cameras (fps and possible recording days) is displayed. If the number of detected cameras is greater than that supported by NVR, user needs to directly select a camera to register.
Example) Channels supported by PRN-4011: 64
The number of camera registered is N.
Recording prole's framerate is changed to 30fps.
[Expected recording days : About 39 days]
Will you apply settings?
OK Manual Setup
1. The searched camera will be automatically registered and the initial recording value will be displayed.
2. In the camera registration window, click the
<Manual Setting> button to modify the recording settings automatically set.
` The recording settings are only applied to
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initialized cameras.
•If there are 64 or less cameras searched
After selecting a camera, press the register button.
0/64
Status
|
|
Model
IP
|
Number of Searched Cameras
MAC
Refresh
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|
Network
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Connected Authentication errors Disconnected
Register
Exit
Select a camera to register and click the <Register> button. Once camera registration is finished, proceed in the same steps as after auto registration.
Shutting Down the System
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LIVE SCREEN CONFIGURATION

1. In the live screen menu, select <Shutdown>.
2. The “Shutdown” confirmation pop-up window will appear.
3. Click on <OK>.
The system will shut down.
` Only the user with the "shutdown" permission can shut down
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the system.
` To manage Permission Setup, see the "User" page under "Menu
Setup > System Setup" in the Table of Contents.
Login
To use the NVR menu, you are required to login as a user that is authorized to access the applicable menu.
1. Right click with your mouse button on the live mode screen. You will see the context menu on the screen as shown.
2. Select <Login>. The login dialog appears.
` The initial administrator ID is set to "admin" and you will need to
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configure the password in the installation wizard.
` Please change your password every three months to safely protect
personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
` For more information about limited-access permission, see the "User" page under “Menu Setup > System Setup” in the
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Table of Contents.
Icons on the Live Screen
You can check the status or operation of the NVR with the icons on the live screen.
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CAM 01
SCSI
Name Description
Current Date, Time
Login Information
Displays the current time and date.
When you are logged in, the "LOG ON" icon will be displayed.
It is displayed when there is ongoing backup in the live condition.
Displayed when manually recording a video while the access restriction for stop recording is enabled.
Only a user with the permission to stop recording is allowed to stop recording.
Screen Mode
It is displayed when the magnifying function is in operation.
● LIVE
This icon is displayed when you press the Freeze button.
It is displayed when all the channels are switched at the set time interval.
It is displayed when there is a problem with the fan.
` Only provided for products that support fans. (See page 4 of the Product Specification
Manual)
d
System
Operation
It is displayed when there is a problem with the power supply.
` Only provided for products that support power supply redundancy. (See page 4 of the
Product Specification Manual)
Displayed when recording data is not properly saved.
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d
Name Description
FULL
NO
Displayed if the HDD is full and the NVR has an insufficient space to record.
Displayed when there is no HDD or HDD is not detected.
Displayed if the HDD needs a technical examination.
It is displayed when there is a malfunctioning HDD in the RAID.
RAID
` There are one or two HDD malfunctions but you can still read or write to it. ` Only provided for products that support RAID. (See page 4 of the Product Specification
Manual)
It is displayed when recovering a RAID Error.
` Only provided for products that support RAID. (See page 4 of the Product Specification
System
Operation
RAID
SCSI
Manual)
It is displayed when you cannot write RAID due to a malfunction of HDD.
` Only provided for products that support RAID. (See page 4 of the Product Specification
Manual)
Appears when input data rate per channel exceeds the specified data rate limit.
It is displayed when an iSCSI device is disconnected.
` Only provided for products that support iSCSI. (See page 4 of the Product Specification
Manual)
g
Name Description
This icon is displayed for a channel that a PTZ-featuring camera is connected to.
Displays AUDIO ON/MUTE. Not displayed in video mode if deactivated.
If the sensor is set to <ON>, the input signal will be displayed on the screen of the connected channel.
This icon is displayed when Motion Detection is set to <ON> and a camera motion or camera event occurs.
Camera
It displays the status of general/event/scheduled recording.
Operation
It is displayed when it fails to decode all the frames due to limited decoding performance and in this case only the I-Frame is decoded.
This is displayed when a POS (text) event occurs.
RED - Displayed when there is any abnormality in the RED-SD card.
YELLOW - Displayed when there is no storage space in the SD card.
Flickers when a defocus event occurs. When you click the icon, a simple focus command is sent to the camera.
e
f
Video Input
Status
Camera Title / Channel
It is displayed when the network is overloaded.
` It occurs when the max receiving allowance is exceeded, causing an overload to the
CPU. It will disappear if you modify the camera settings or delete a camera to reduce the performance burden.
It is displayed when there is firmware to update the server.
Displayed if no input is entered in the condition that the camera is set to <ON>.
Displayed when the live image with the camera turned <ON> exceeds the supported resolution.
Displayed if no permission to live view is granted.
If the camera channel is <OFF>, the camera is not registered, or it is set to <Covert2>, the live screen will display nothing. For <Covert1>, the screen will display nothing but OSD.
Display the camera title and channel number.
8_ live
Error Information
SCSI
Split Mode Menu
• If the built-in HDD is not connected, the “NO HDD” icon ( ) will be displayed in the top left corner. In this case, make sure you contact the service center for assistance as this may cause a failure of recording, playback or backup.
If you do not format a purchased HDD in a format supporting NVR, a "NO HDD" icon( ) will be displayed on the top left side of the screen. If the "NO HDD" icon is displayed, go to "Menu > Storage Device" to check the HDD connection status, and format your HDD.
If a product with a fan does not work or has a problem with the fan, <Fan Information Window> appears and the fan malfunction icon ( ) is displayed at the top left. In this case, check the fan inside the product. If the fan is defective, it can shorten the product life cycle, so please make sure to contract service center nearby.
` If an abnormal fan icon ( ) or NO HDD ( ) icon, HDD FAIL (
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) icon is displayed, contact our customer service.
` For products that support fan, see “NVR products supporting each feature”. (Page 4)
Live Screen Menu
If you right click with your mouse button in live screen mode, it will launch the live screen menu where you can access each menu.
The context menu differs depending on the state of Log in/out, split mode, and NVR operation status.
` Depending on the user permissions, you may have limited access to menu items of Live View, Backup, Stop Recording,
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Search, PTZ, Remote Alarm Output, and Exit.
Single Mode Menu
The single mode menu is available only in Single Mode.
Layout Layout Setup Keep ch. scr ratio Status PTZ ZOOM Audio ► Freeze Stop Alarm Capture Record Play Search Backup Menu Shutdown Logout Hide Launcher
c
b
a
In Live split mode, right-click to display this context menu as shown. The look of the split mode menu is different for each NVR product and it also depends on the login/logout status.
Layout
Layout Setup
Keep full scr ratio
Status
Audio Off
Freeze
Stop Alarm
Record
Play
Search
Backup
Menu
Shutdown
Logout
Hide Launcher
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i
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Menu Description
Layout
a
Layout Setup
b
Keep full scr ratio/
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Keep ch. scr ratio
Select the split mode to display on the live screen. See the "Live > Live screen mode" page in the Table of Contents.
Set the layout of each channel. See the "Live > Layout" page in the Table of Contents.
Channel screen ratio is changed. See the "Live > Maintain the Screen Ratio" page in the Table of Contents.
Shows the connection information of camera connected to each channel as well as live and recording status.
d
Status
See the "Live > Status" page in the Table of Contents.
` For product supporting PoE, you can check the PoE status under “PoE Status”. ` Only provided for products that support PoE. (See page 4 of the Product Specification
Manual)
e
f
g
Audio On/Off
Freeze
Stop Alarm
Turns ON/MUTE the sound of the selected channel. See the "Live > Audio ON/OFF" page in the Table of Contents.
Stop playing the video temporarily. See the "Live > Freeze" page in the Table of Contents.
Stop the alarm output, deactivate the event icon and release the auto sequencing. See the "Live > Event Monitoring" page in the Table of Contents.
● LIVE
a
b
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Menu Description
Accesses the PTZ Control menu. The PTZ menu will be active on the Live screen after you
PTZ
select a single channel. For more details, see the "Live > PTZ Control" page in the Table of Contents.
ZOOM
Capture
You can enlarge the selected screen. See the "Live > Zoom" page in the Table of Contents.
Captures the screen of the selected channel. See the "Live > Capture" page in the Table of Contents.
Record/Stop Starts or stops manual recording.
h
Play See the "Search & Play > Play" page in the Table of Contents.
i
Search See the "Search & Play > Search" page in the Table of Contents.
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Menu Description
Backup
k
Menu
l
Shutdown
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Login/Logout You can log in or out.
n
Show/Hide Launcher
o
Searches for a backup device and back up each channel at your desired time. See the "Live > Backup" page in the Table of Contents.
Enter the main menu. See the "Menu Setup" page in the Table of Contents.
The system shutdown dialog will appear.
Shows or hides the launcher. Refer to "View the Launcher Menu".
View the Launcher Menu
The Launcher menu appears on the bottom of the live screen.
1. Select <Show Launcher> in the context menu of the Live screen.
2. Move the cursor to the bottom and click a desired item in the Launcher menu.
`
If no input is entered for 10 seconds, the menu will disappear.
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a b
c
d e
f g
a
Menu Description
Layout Select the layout to be displayed on the screen.
Layout Setup You can set, change or delete the new layout of each channel.
Screen Mode
Menu Expansion Button
Backup Searches for a backup device and back up each channel at your desired time.
Zoom Enlarges the selected area. This is available only in Single Live mode.
PTZ
Displays a list of split modes available in a bar type. The current screen mode will be displayed grey.
Click to display the hidden menu to the right.
If the network camera connected to the selected channel supports the PTZ operations, this will run the PTZ control launcher.
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Alarm Stops the alarm if it's activated.
h
Freeze Freezes the Live screen temporarily.
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Capture Captures the screen of the selected channel.
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Tex t Text output is ON or OFF.
k
Play Enters Play mode if a file to play exist, and if not, enters Search mode.
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Record Start/End recording the Live screen.
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CH3 CH4
CH1CH7 CH8
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
Switching the split mode
You can display your camera's live video in various split modes.
` The ‘Live4NVR’ profile is added automatically with camera auto registration, and settings can be changed according to user
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environment.
- Live4NVR Profile Basic Settings H.264 (codec), 800 x 600 (resolution), 30fps (frame rate)
` Depending on camera specification, you may not be able to add a profile or if you have the PLUGINFREE profile, you will not
be able to add the Live4NVR profile.
` If performance is lowered due to system overload, only the key frame (I-frame) can be played. ` To set profiles, see the "Camera Setting" page under "Menu Setup > Setting the Device".
You can split the live video from cameras to Single, 4-split, 9-Split, or 16-split mode and watch them one by one.
` Each product supports different split modes. For more information, see "Method for displaying screen mode".
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Press the button in the launcher or use the right menu to automatically switch the screen.
Mouse right button menu ; Layout ; Auto switching mode
Layout
Layout Setup ►
Keep full scr ratio
Status
Audio Off
Freeze
Stop Alarm
Record
Play
Search
Backup
Menu
Shutdown
Logout
Hide Launcher
1-split
2 horizontal division
2-split
3-split
4-split
1+5
1+7
9-split
1+12
16-split
25-split
36-split
64-split
Auto Sequence
● LIVE
Method for displaying screen mode
If you want to change the split mode, select a screen mode suggested in the launcher menu or right click with the mouse button and select a split mode in the screen mode menu.
Auto Sequence
` Each product may support different split view modes.
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CH1
Single mode Horizontal 2-split screen Vertical 2-split screen 3-split mode
CH1
CH2
CH1 CH2 CH1 CH2 CH3
You can monitor the split mode of your own choice by switching one after another at a certain interval.
` For segmented screen switching, set <Sequence switching time> on the "Monitor" page under "Menu Setup > Setting
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the Device" in the Table of Contents to automatically switch to the next sequence according to the preset time.
` When you switch the channel, the video may be delayed depending on the network condition.
Example) PRN-4011
CH1 CH2
CH2
CH3 CH4
CH2 CH3 CH4 CH5
CH6 CH7
CH8 CH1 CH9
CH10 CH11 CH12 CH13
CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8
CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16
CH17 CH18 CH19 CH20 CH21 CH22 CH23 CH24
CH25 CH26 CH27 CH28 CH29 CH30 CH31 CH32
CH33 CH34 CH35 CH36 CH37 CH38 CH39 CH40
CH41 CH42 CH43 CH44 CH45 CH46 CH47 CH48
CH49 CH50 CH51 CH52 CH53 CH54 CH55 CH56
CH57 CH58 CH59 CH60 CH61 CH62 CH63 CH64
4-split mode 6-split mode 8-split mode 9-split mode
13-split mode 16-split mode 25-split mode 36-split mode
CH1 CH3
CH4 CH5 CH6
CH1 CH2 CH3 CH4
CH5 CH6 CH7 CH8
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
CH1 CH4
CH5 CH6 CH7 CH8
CH1 CH2 CH3 CH4 CH5
CH6 CH7 CH8 CH9 CH10
CH11 CH12 CH13 CH14 CH15
CH16 CH17 CH18 CH19 CH20
CH21 CH22 CH23 CH24 CH25
CH1
CH2
CH1 CH2 CH3
CH3
CH4 CH5 CH6
CH7 CH8 CH9
CH1 CH2 CH3 CH4 CH5 CH6
CH7 CH8 CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16 CH17 CH18
CH19 CH20 CH21 CH22 CH23 CH24
CH25 CH26 CH27 CH28 CH29 CH30
CH31 CH32 CH33 CH34 CH35 CH36
64-split mode Auto Sequence
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
Single mode
CH1 CH3
CH1 CH3
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH4 CH5
CH7 CH8 CH9
CH7 CH8 CH9
CH4 CH5
CH7 CH8 CH9
CH4 CH5
CH7 CH8 CH9
CH7 CH8 CH9
CH7 CH8 CH9
9-split mode
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
1
CH2
CH1 CH3
CH2
CH1 CH3
CH2
CH4 CH5
CH2
CH4 CH5
CH2
CH7 CH8 CH9
CH6
CH7 CH8 CH9
CH6
CH6
CH6
CH6
1-9
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
64
CH1 CH2
CH3 CH4
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
61-64
1-4
4-split mode
CH3
CH4
CH8
CH12
CH16
CH3
CH7
CH11
CH15
CH4
CH8
CH12
CH16
CH7
CH11
CH15
CH4
CH4
CH8
CH8
CH12
CH12
CH16
CH16
1-16
49-64
CH1
CH2
CH1
CH2
CH5
CH6
CH2
CH6
CH10
CH14
CH5
CH9
CH13
CH2
CH6
CH10
CH14
CH9
CH13
CH3
CH7
CH11
CH15
CH6
CH10
CH14
CH3
CH7
CH11
CH15
CH10
CH14
CH6
CH6
CH6
64
55-63
CH1
CH5
CH9
CH13
CH1
CH5
CH9
CH13
16-split mode
English _11
live
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH6 CH7
CH3
CH2
CH4
CH1
CH5
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH10 CH11 CH12 CH13 CH14 CH15 CH16
CH12
CH1
CH13
CH9
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH1
CH2
CH1
CH1 CH2
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH6 CH7
CH3
CH2
CH4
CH1
CH5
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH10 CH11 CH12 CH13 CH14 CH15 CH16
CH1
CH1 CH2
CH1
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16

STATUS

You can check the connection information of the camera to be connected to each channel on the live screen.
Manual Switching
Click the arrow <◄/►> key to move to the next split mode.
` If your product supports a remote controller, you can manually press the Left/Right buttons to switch between different
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screen modes. For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
Example 1) After setting to 16-split mode in PRN-4011, if you press the Right [+] button:
Channel (CH 01~16) ; Channel (CH 17~32) ; Channel (CH 33~48) ; Channel (CH 49~64)
CH1 CH2 CH3 CH4
CH5 CH6 CH7 CH8
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
Example 2) After setting to 4-split screen mode in XRN-810S, if you press the right [+] button:
Channel (CH 1~4) ; Channel (CH 5~8)
CH1 CH2
Channel info
Right-click on the live screen and select <CH Info> in the <Status> menu to display the information on the current video in overlay over the live video being monitored.
` ARB is only displayed when an ARB situation occurs.
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` The letters shown next to the product name represents the
protocol used to register the camera.
- S and V represent Wisenet protocol while O represents
ONVIF.
- If connected using the RTSP protocol, then only RTSP is
displayed without any product name.
CH17 CH18 CH19 CH20
CH21 CH22 CH23 CH24
; ; ;
CH25 CH26 CH27 CH28
CH29 CH30 CH31 CH32
CH5 CH6
CH33 CH34 CH35 CH36
CH37 CH38 CH39 CH40
CH41 CH42 CH43 CH44
CH45 CH46 CH47 CH48
;
RES : 1920x1080 (H.264)
SET/IN/DEC : 30/30/30.0
XXX-0000(S)
RES : 1920x1080 (H.264)
SET/IN/DEC : 30/30/30.0
XXX-0000(S)
CH49 CH50 CH51 CH52
CH53 CH54 CH55 CH56
CH57 CH58 CH59 CH60
CH61 CH62 CH63 CH64
Connection
Right-click on the live screen and select <Connection> in the <Status> menu to check the status of cameras connected to each channel.
Live Status
Right-click on the live screen and select <Live> in the <Status> menu to check the transmitted data from a camera connected to each channel.
• Model : Displays the model name of camera connected to each channel.
• Status : Shows the connection status of camera set to each channel.
• IP Address : Displays the IP address of a camera set to each channel.
• Codec : Displays the live profile codec information for a camera set to each channel.
• Resolution : Displays the live profile resolution of a camera set to each channel.
• Frame Rate : Displays the live profile transmission rate for a camera set to each channel.
12_ live
Record Status
PoE Status
Right-click on the live screen and select <Record> in the <Status> menu to check each channel's profile, record type, input/recording frame count, allowed/input/recorded amount of data.
• Total Bitrate (Record/Max) : Record bitrate shows the amount of actual data recording while Total bitrate shows the maximum data transfer allowed by the NVR.
• Profile : Shows the video profile configured to each channel.
• Frame (fps) : Show the input/record frames per second for each channel.
• Bitrate (bps)
- Limit / Input / Record : Shows the amount of limit/input/ recording data for each channel.
- Input / Limit : Shows the data ratio of actual data transferred from the camera and allowed maximum defined by user.
• View all : You can view the record status of all channels. Click the button to select a group and then you can see the record status of the selected group. This function is only available for products that support distributed recording. For products that support distributed recording, see “NVR products supporting each feature”. (Page 4)
• Current : Shows the recording status information of currently transferred data.
• MAX : Shows recording information of the most biggest recording data out of configured standard and event recordings.
: Reloads the recording information.
• Record Setup : The menu screen will switch to the record setting screen.
This function is only available for products that support PoE. For products with PoE support, see “NVR products supporting each feature”. (Page 4)
Right-click on the live screen and select <PoE> in the <Status> menu to check the current PoE status of each port.
1. Select the <PoE Status>.
PoE status view window is displayed.
• Consumption(W) : Displays the power consumption in PoE.
- 0 : No device is connected to the port or a device is using its own power supply.
- – : Trouble in the port (More detailed trouble information can be displayed in additional information.)
` For more information on the whole full PoE power specs of each
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product, see "Product Specification Manual”. If the power limits of all ports exceed the PoE specification, each port will be powered down one by one.
• PoE : Turns on/off the power supply to the camera. If checked, it means the power supply is On; if not checked, it means it is Off.
• Additional information : If there is a problem in the power supply, it is explained here. Power supply problems include excessive power (class 1 to 4) and voltage errors.
• Total PoE power consumption : Display the sum of power consumption for all the ports.
● LIVE
` If an error occurs during recording, the channel's profile column turns yellow.
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This profile error indicates that when a recording profile cannot be used to receive video from camera, an alternative profile is used to record the video. When the recording profile resumes, the camera video can record by using the set recording profile.
` If NVR exceeds the recording limit, only the key frame will be recorded. In that case, a restricted recording popup and an icon
will appear. The restricted recording popup appears only once. If you change the camera setup and record setup, the restricted recording popup may appear once more to confirm the status. If you don't want to see it again, then check Do not show this again in the popup. For the maximum allowed number of recoding, see the "Record Setup" page under "Menu Setup > Setting the Recording" in the Table of Contents.
English _13
CH1 CH2
CH3 CH4
CH1
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH11
CH2
CH6
CH1 CH2
CH3 CH4
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH2
CH6
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH1CH15
live
Channel Setting
You can display the channel in a desired area of a split screen.
1. Place the cursor over the camera name of each channel to display the <
2. Click a camera name to display a channel list where you can select a different channel.
3. Select a desired channel and click it.
The current channel will be switched to the selected one.
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Example) If switching CH 1 to CH 7
CH1
CH2
CH5
CH6
CH9
CH10
CH13
CH14
Switching to Single Mode
When in split mode, select and double-click a desired channel to switch to its Single mode.
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> key to the right on the screen.
` Use the cursor to select a channel to move, and drag and drop it to a desired channel; this can also change the channel
position.
CH3
CH4
CH8
CH12
CH16
CH7
CH11
CH15
` If your product supports a remote controller, press the number button for the desired channel on the remote controller to
switch to a single screen. For more information, see "Using a remote controller > Using the Numeric buttons".
` This function is only available for products that support the use of a remote controller. For products that support remote
controls, see “NVR products supporting each feature”. (Page 4)
;
CH7
CH5
CH9
CH13
CH2
CH6
CH10
CH14
CH3
CH4
CH1
CH8
CH11
CH12
CH15
CH16

ZOOM

This is activated only in Live Single mode.
1. After right-clicking on the live screen, click <ZOOM>. You can also press the [ZOOM] button on your remote controller or click < Zoom in icon will appear at the bottom right.
2. Click <
> icons to magnify the selected area.
By adjusting the box at the bottom, you can adjust the position of the magnified screen.
3. Click <
4. Click <
> icons to zoom out the selected area.
> at the top right to close zoom.
If your product supports a remote controller, follow these steps to zoom in on the video screen:
1. Press the [ZOOM] button on your remote controller.
2. Press the four directional keys (▲▼◄►) to designate an area to zoom in.
3. In the selected area, press the [ENTER] button on your remote controller. The selected area can be
magnified up to 10 times.
4. If you want to close the zoom, then press the [ZOOM] button on your remote controller.
> in the launcher menu.The
14_ live
Example) If double-clicking CH 3.
CH1
CH5
CH9
CH13
CH2
CH6
CH10
CH14
CH3
CH4
CH8
CH12
CH16
;
CH7
CH11
CH15
CH3
` For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
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LAYOUT

AUDIO ON/OFF

In the live screen, you can set the layout for each channel.
Setting Up the Live Layout
This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a single layout.
Example) Layout "Lobby" - Lobby camera 1, Lobby camera 2, Front entrance camera 2 Layout "VIP" - Directors' meeting room 1, Directors' meeting room 2, Directors' lounge 1, Corridor camera on the 7th floor
c
b
g
a
def
To create a new layout, follow these steps:
a Open the channel layout setup menu. b Click <New>. c Enter a name for the selected channels (e.g., Parking lot). d Select the channels that you want to add to the layout (e.g., 1, 2, 3, 4). e Choose a split mode to apply (e.g., 4-way split). f Click <OK>. g Choose a layout to view it on the screen (e.g., change to Parking lot).
1. Select the < The layout setting screen will appear.
• New : You can set the new layout.
• Rename : You can make changes to the selected layout. When the layout is changed, the channel order is initialized.
• Delete : You can delete the selected layout.
• Channel Table : You can select channels in the table to be registered in, or removed from the layout.
• Channel List : You can select channels in the list to be registered in, or removed from the layout.
2. Press the <New> button and enter the name of layout to add.
3. In the <Ch. Table> or <Channel List>, click and select the channel to be displayed on the layout screen.
4. Click on <OK> to save the selected layout.
>.
You can turn the sound on/off corresponding to the channel in Live mode.
AUDIO ON/OFF in Single mode
Click on the audio icon ( ) on the screen to turn it ON/OFF.
` If you have configured the audio output settings properly but the audio or voice is not output, check if the connected network
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camera supports the sound signal and if you have configured the sound settings as appropriate. The sound icon can be displayed if the sound signal fails to output from noise.
` Only the channel where <AUDIO> is set to <ON> in "Setting the Device > Camera" displays the audio icon ( ) in Live
mode that you can use to turn the sound on/off.

FREEZE

This is available only in Live mode, this pauses playing the Live image temporarily.
1. Click < Video playing is paused.
2. Click on < Pause is canceled. Playing is resumed.
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> of the launcher mode.
>.
` If your product supports a remote controller, you can press the [FREEZE] button to pause the video.
For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
● LIVE
` The layout for each user is saved separately.
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` You can use a configured layout even in the Search Time function to facilitate search using the channel sequence and
combination that you have set. See the "Time Search" page under "Search & Play > Search" in the Table of Contents.
English _15
live
CH1CH7 CH8
CH13 CH14
CH15 CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH2
CH1 CH2
CH1CH7 CH8
CH13 CH14
CH15 CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH2
CH1 CH2

EVENT MONITORING

This will display the channel in sync with a specific event (Sensor/Motion/Video Loss) if it occurs. To use the event monitoring function, you should set the <Event Display> by referring to the "Monitor" page in the table of contents "Menu Setup > Setting the Device".
• If multiple events occur simultaneously, the screen will switch to a split mode.
- 2 ~ 4 events : 4-split mode
- 5 ~ 9 events : 9-split mode
- 10 ~ 16 events : 16-split mode
- 17 ~ 25 events : 25-split mode
- 26 ~ 36 events : 36-split mode
- 37 ~ 64 events : 64-split mode (For duplicate mode)
• If the second event occurs within the set time of <Event Display>, the first event will last until the second one
is terminated.
Example1)
` If you set <Event Display> to 5 seconds, and only one event occurs in CH 1.
Event occurrence 5 seconds
Stop alarm
` Select <Stop Alarm> to initialize the status of alarm output and release the event function.
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` If your product supports a remote controller, then press the [ALARM] button to reset the alarm output status.
For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
` If an alarm is output with the pre-event and post-event times specified together with the event recording settings, the event
recording will perform according to the specified recording type (pre event or post event).
` In case of continuous events such as motion detection, switching to another split mode display may not immediate if
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concatenating events follow, even when you stopped alarm of the event.
` The video may be delayed depending on the network condition. ` The event output can be delayed as the transfer of the alarm event from the network camera takes time.

CAPTURE

You can capture a screen selected on the live screen. Function to perform in single channel mode on the live screen or when selecting a channel.
CH1
Example2)
` If you set <Event Display> to 5 seconds, and the second event occurs in CH 2 within the set time after the first event occurred in
CH 1.
Event occurrence 4 seconds 9 seconds
Stop alarm
CH1 CH2
CH1
1. Right-click on the live screen and select <Capture>.
You can click on <
> in the launcher menu.
2. Select the output information to be displayed on the captured screen.
` If the <Description> box is checked, the description field will be enabled where you can enter up to 50 Korean letters.
3. Select a device to save a captured file, file path and file name.
4. Complete the settings and click <OK>, then the image captured from the screen is saved to the selected
device.
16_ live

MAINTAIN THE SCREEN RATIO

DISPLAY TEXT

The screen ratio for a live video can be changed.
Maintain a screen ratio for all channels
Video screen ratio for all channels can be changed in live split screen mode.
1. Right-click on the live screen and select <Keep full scr ratio>.
The screen ratio for all channels will be changed.
2. If you want to go back to the previous screen ratio, check the menu option for <Keep full scr ratio>.
Layout Layout Setup
Keep full scr ratio
Status Audio Off Freeze Stop Alarm Record Play Search Backup Menu Shutdown Logout Hide Launcher
;
Maintain a channel screen ratio
If you select a channel from a live single screen or split screen, you can change its video screen ratio.
1. Right-click on the live screen and select <Keep ch. scr ratio>.
The screen ratio of a specified channel will be changed.
2. If you want to go back to a previous screen ratio, select <Keep ch. scr ratio> again.
You can monitor texts regarding the sales record received from POS in real time.
Change text output
The NVR can display text on a live screen when a text device is set.
Select text output
This is executable when a text device is connected.
• How to turn the text output off : Select "OFF" from the text list.
How to display on other devices differently from the preset device : Select a device to display from the text list.
OFF OFF OFF OFF OFF OFF OFF OFF
OFF OFF OFF OFF OFF OFF OFF
Cheese 0.69
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
OFF OFF OFF OFF OFF
OFF OFF OFF OFF OFF OFF OFF OFF
OFF OFF OFF OFF OFF OFF OFF
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
OFF OFF OFF OFF OFF OFF
OFF OFF OFF OFF OFF OFF OFF
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
OFF OFF OFF OFF OFF OFF OFF
Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18
Onions 3.59
CHIP 2.37
Apple 2.69
Goat 0.79
Cheese 0.69
Onions 1.58
Peppers red, loose 0.59
2 x 0.79 1.18
Pasta 0.59
2 x 0.59 1.18
========================
TOTAL 3.63
TEXT 01
Onions 3.59
CHIP 2.37
Apple 2.69
Goat 0.79
Cheese 0.69
Onions 1.58
Peppers red, loose 0.59
2 x 0.79 1.18
TEXT 01
OK

PTZ CONTROL

With this NVR, you can configure the settings of a PTZ camera as well as commercial cameras in the market to your preference.
● LIVE
Layout Layout Setup
Keep ch. scr ratio
Status PTZ ZOOM Audio ► Freeze Stop Alarm Capture Record Play Search Backup Menu Shutdown Logout Hide Launcher
;
PTZ device
This is active only if a channel that a PTZ camera is connected to is selected.
Getting started with PTZ operations
The PTZ camera will be activated only if the channel of the PTZ camera is selected, which can be performed in the following way:
• Using the launcher menu : Click <
• Using the Live screen menu : Select <PTZ Control> in the context menu of the Live screen.
• Using the icons on the Live screen : Simply click the <
` This is available only if a PTZ camera is connected and the < > icon is displayed on the screen.
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` Even if the connected network camera does not support the PTZ operations, you can configure the PTZ control settings
(if possible) by installing the PTZ driver (physical device).
` It only supports a network camera with Hanwha Techwin's PTZ function and a camera registered in the ONVIF.
> from the launcher menu of the Live screen.
> icon on the Live screen.
English _17
live
Using the PTZ camera
You can use a single PTZ camera to perform the Pan, Tilt and Zoom operations to monitor multiple places, and configure the custom settings of the presets in a desired mode.
1. Open the <PTZ Control> menu.
The < Control" mode. You will see the "PTZ Control" launcher menu.
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2. Use the PTZ Wheel in the launch menu to adjust the location of recording by a camera.
• Sensitivity : Adjust sensitivity for Pan, Tilt controls.
• PTZ Wheel : Click a near area from the center to move the camera lens slowly; clicking a far area will move it fast.
` If clicking and holding the mouse in the left will turn the camera counterclockwise; if clicking and holding the mouse in the right
will move the camera lens clockwise.
• Zoom : Activate the Zoom operation of the PTZ camera.
• Iris : Adjust the amount of light incoming to the camera.
• Focus : You can adjust the focus manually.
• Swing : Swing is a monitoring function that moves between two preset points and enables you to trace the motion.
• Group : The group function enables you to group various presets before calling them in sequence.
• Trace : Tracking remembers the trace of movements that you instructed and reproduces it for your reference.
• Tour : Monitor all the groups created by a user in turn.
` Some cameras may differ in the menu title and operation with regard to Swing, Group, Tour and Trace.
> icon in the left bottom of the screen will turn yellow, indicating that the system accesses "PTZ
` The PTZ working (active) mark can be active even if the PTZ operation is not available in normal mode. So ensure that you
have completed the PTZ settings before proceeding.
Preset
Preset is a set of saved data specifying the locations of a PTZ camera. A single PTZ camera can save up to 300 locations.
To add a preset
1. Check the preset checkbox.
2. Select <
The virtual keyboard will appear on the screen. Use it to provide the preset name.
` See "Using virtual keyboard" in the Appendix.
: You can change the preset settings to your preference.
: Delete a selected preset.
: Delete all the existing preset settings.
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3. Select <OK>.
The preset setting will be saved in the provided name.
To change or delete a registered preset
>.
` If you replace a camera that saves your preset settings with a different one, you must configure the preset settings again.
` Even if your network camera supports the function, you can use it only if the button is activated in the PTZ control launcher.
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` If your product supports a remote controller, then press the four directional keys (▲▼◄►) to control PTZ.
For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
Using Digital PTZ (D-PTZ) function
1. Register a camera that supports the D-PTZ profile.
- In cameras that support the D-PTZ profile, you can use the D-PTZ function.
2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using
some of the <PTZ control> function menus.
` For more information about the supported functions, please refer to the camera manual.
18_ live
1. Check the preset checkbox and select a preset to change or delete.
2. Press <
: Delete all the existing preset settings.
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3. Provide a new name and press <OK>.
> or < > as needed.
` Deleting all presets might delete even the default preset from the network camera.

BACKUP

You can search for a backup device and back up video recording at your desired time for each layout or channel.
;
1. Right-click on the live screen and select <Backup>.
You can click on <
` If your product supports a remote controller, then press the [BACKUP] button to go to the Backup menu.
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For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
2. The backup settings screen will be opened.
•Select a layout. : Select a desired layout from the layout list.
•Channel : Sets the channel to backup.
` You can select multiple channels.
If you select <All>, all channels will be selected.
•Backup Range : Sets the <Start> and <End> time for the backup.
- Start time : Set the backup start time to your desired time.
If you click the [Start] button, the Backup start time is set to the starting time of the last video recording. However, the Start time will not be displayed on the screen. If you click the [Start] button once more, the Backup start time is set to the time set by user.
- End : You can set the Backup end time to your desired time.
If you click the [End] button, the Backup end time is set to the ending time of the last video recording. However, the End time will not be displayed on the screen. If you click the [End] button once more, the Backup end time is set to the time set by user.
•Overlapped Data : Shows a list of overlapping data on a same time according to the number of data. This is displayed when there are duplicate data in the same channel due to changes in the time or time zone.
` See the "Setting the Date/Time/Language" page under "Menu Setup > System Setup" in the Table of Contents.
•Device : Select a backup device from the recognized devices.
•Type : Sets the backup data format.
- SEC : SEC is a proprietary file format, which can be played on the PC immediately as it is backed up with a dedicated viewer.
- NVR : Saved data can be played back only by the NVR.
` When you select the SEC format, you can select or deselect "Password" and "Text data included".
•Path : displays the location of the folder in which the backup file is to be saved.
•Check capacity : Shows the size of the selected backup data, used and available capacity of the selected
backup device.
> in the launcher menu.
3. When the backup setup is done, press <Start>.
` If there is no device to back up, the <Start> button is disabled.
` If you insert a USB memory stick with insufficient storage space, volume calculation may be disabled.
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Format the memory stick or delete some of the data on the memory stick to secure adequate storage space.
` The application may slow down during the backup. ` You can switch to the menu screen during the backup in operation, but playback of data is not available. ` The data can be played back on a Webviewer while the backup is in progress but audio does not function. ` If backup has failed, select “Device > Storage Device” and check the free space of the HDD and check also if the HDD is
properly connected.
` Pressing the <Hide> during the backup will return to the previous menu, while the backup progresses.
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● LIVE
English _19

menu setup

You can setup the system, devices, and options for recording, event and network.

SYSTEM SETUP

You can setup Date/Time/Language, User, System Properties and Log.
Date/Time/Language
Setting the Date/Time/Language
You can check and setup the current Date/Time and time related properties, as well as the language used for the interface on the screen.
•
Holiday : A user can select specific dates as holidays according to their own preferences. Holidays are applied in the <Recording Schedule> or <Alarm Schedule> setting too.
Menu > System > Date/Time/Language
•
Date : Sets the date and its format that will appear on the screen.
•
Time : Sets the time and its format that will appear on the screen.
•
Time Zone : Sets the time zone of your area based on the Greenwich Mean Time (GMT).
` GMT (Greenwich Mean Time) is standard World Time and the basis of world time zone.
•
Time Sync. : Specify the use of synchronization with the time server. Click the <Setup> button to display time synchronization setup screen.
If you select to use the <Time Server>, the current time will be synchronized on a regular basis by the server
defined as <Time Server>. If this is the case, you cannot change the time setting manually.
-
Synchronization : Specify the use of synchronization with the time server.
-
Time Server : Enter an IP or URL address of the time server.
-
Last Sync Time : Displays the most recent synchronization time from the selected time server.
-
Activate as Server : Set to <Use> to allow the NVR to act as a Time Server for other NVRs.
•
DST : Set up Daylight Saving Time with its period to make the time earlier than the GMT of its time zone by 1 hour during the set period.
•
Language : Select your language. Sets the language for the interface. English, French, German, Spanish, Italian, Chinese, Russian, Korean, Polish, Japanese, Dutch, Portuguese, Turkish, Czech, Danish, Swedish, Thai, Romanian, Serbian, Croatian, Hungarian, Greek, Finnish, and Norwegian are supported.
Example) After selecting Aug. 1, if you check <Aug 1Day> only, then Aug. 1 of every year is set to holiday. If you check both <Aug 1Day> and <Aug First Wed>, Aug. 1 and First Wednesday of August every year are set to holidays.
To use the calendar
1. Select year and month. Select the < or previous/next three month.
2. Select a date and click on the <OK> button.
> key on both ends of year and month to move back/forward to the previous/next year
` A date is marked in gray if there exist data for search for system log, event log, time search and event search.
` Depending on the location of the product release, the language and standard time setup may vary.
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20_ menu setup
User
User setting
You can set permissions of each user over the NVR's specific function and settings.
Setting the Administrator
You can set and change Administrator's ID and password. The administrator can use and set all menu items and functions.
Menu > System > User > Administrator
•
ID : Change the admin ID.
•
Password : Checks the current password.
•
New P/W : Enter new password.
•
Confirm P/W : Confirms the new password.
` If <View password> is selected, the password will no longer be hidden on the screen when you type it.
` The initial administrator ID is set to "admin" and you will need to configure the password in the installation wizard.
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` Please change your password every three months to safely protect personal information and to prevent the damage of the
information theft. Please, take note that it's a user's responsibility for the security and any other problems caused by mismanaging a password.
` If you click < >, a basic guide for password setup is displayed. ` See "Using virtual keyboards" in the Appendix.
You can create a group or set permissions for each group. You can add a user and edit the registered user information.
Menu > System > User > User
If you want to add a group
1. Click on the [
If you want to add a group, click on <OK>.
2. Press the group name item to launch the virtual keyboard used to enter group names. Enter the group name to register.
] button to launch the Group Addition popup window.
` You can add a maximum of 10 groups.
If you want to set group permission
Set permission to access each group. Each group's users can only access items with a check mark beside them.
1. Select the menu to set group permissions. The menu with access permissions will appear when a user of the group logs in.
•
Live View : You can set permissions to access the live screen for each channel.
•
Search : You can set permissions to access the search menu for each channel.
•
Backup : You can set permissions to access the backup menu for each channel.
•
Menu : You can select and set the setting menu that can be accessed. A group user can only access the menu selected. If you select the menu, the menu permission setting screen will be displayed.
•
Record, Record Stop, PTZ, Remote Alarm Out, Shutdown : You can select these functions to add to a group's permissions.
2. Click <OK>. Check a group user to give them the permission to access the selected item.
● MENU SETUP
English _21
menu setup
If you want to register a user
1. Click on the [
To add a user, click on <OK>.
2. Select a group. When registering a user, the selected group will be automatically registered.
] button to launch the user addition popup window.
` A group can be changed after inputting all required information.
3. Enter a name, ID and password (confirm password) and enable or disable the viewer option. If you activate use of <Viewer>, you will have the right to use the web viewer and the network viewer.
` If <View password> is selected, the password is no longer hidden on the screen when you type it.
4. Click <OK>. Registered user information will be saved.
When you want to delete the group and user information
1. To delete, click on the [
2. The deletion confirmation window will appear and you can select an item to delete and click on <Delete>.
] button.
Setting Permissions
You can set restricted access for all general users. Items with restrictions will require logging in for use.
Menu > System > User > Permission Setup
•
Restricted Access : All menu items allowed for a user can be set with restricted access.
-
Checked ( ) : Restricted
-
Not checked ( ) : Accessible
` If it is not checked ( ) in <Restricted Access>, any user can access the item no matter what the <Permission> setting. `
If it is checked ( ) in <Restricted Access>, a user can access the item only if the user has permission in <Permission> setting.
•
Restriction on Network Access : Restricts remote access from a <Restricted Access> network.
-
All Network : Restricts all access instances via Network Viewer and Web Viewer.
-
Web Viewer : Restricts access via the Web Viewer.
•
Auto Log out : A user will be automatically logged out if there is no operation on NVR for over set period of time.
•
Manual Input of ID : In the login window, select whether to enter ID.
22_ menu setup
If the user has restricted access
System Management
If a new group is restricted to access the entire menus, the users belonging to the group can access only the basic menus and can change only their respective password.
If all permissions are restricted, you will see only some menu items accessible in the Live screen menu.
To change the user password
If you log in with the user account of a group with restricted access, you just can change your own password.
Menu > System > User
You can check the system version, update to a newer version, as well as data backup and initialization.
Checking the System Information
You can check the current software version and MAC address before proceeding with the upgrade.
Menu > System > System Management > System Information
•
System Information : Shows the current system's information.
-
Model Name : Shows the model name of the product.
-
Software version: The software version of the product currently being used is displayed. You can check the software version and upgrade to the latest version.
-
RAID version: If the product supports , then the RAID version is displayed. For products that support RAID, see “NVR products supporting each feature”. (Page 4)
•
S/W Upgrade : Updates th e NVR's software up to date.
-
Press the <
•
Device Name : You can enter a device name for your product. To differentiate multiple storage devices in VMS, IP Installer, etc., It is recommended to enter a different device name for each device.
> buttons to search for the software in the USB or on the network.
● MENU SETUP
1. Provide the login information.
2. Select <User Menu>. The Permission Management screen appears.
3. Select <User>. The Password dialog shall appear.
4. Provide a new password.
5. Select <OK>. The old password will be changed to a new one.
English _23
menu setup
To upgrade the current software version
1. Connect a device storing the software to be updated.
` It may take about 10 seconds to recognize the device. ` Upgradeable devices include USB memory, and network device. ` If you want to upgrade it on the network, the product should be connected to an external network.
Upgrade via the proxy server may not be enabled due to the restricted access.
2. Select <System Management> from <System> window.
3. Select <System Information>.
4. When the recognized device appears, select <Upgrade>.
` If you connect a device in the upgrade menu window, you can press the <
> button to search for available software.
` If there is an upgrade image on the network, the popup window will appear. ` The <Upgrade> button is activated only if the software version is the same or higher than the product software version.
5. Press <OK> in the "S/W Upgrade" window.
` While updating, it shows the progress.
6. When the updating is done, it automatically restarts. Do not turn the power off until it finishes restarting.
` If "Upgrade Failed" appears, retry from the step 4. When you experience continued failure, consult the service center for
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assistance.
Settings
You can copy and import the NVR settings by using a storage media.
Menu > System > System Management > Settings
•
Storage Device : Shows the connected storage device.
-
Press the <
•
NVR ; USB : Exports NVR settings to the connected storage device.
•
USB ; NVR : Imports NVR settings from the storage device and applies to the NVR.
-
If you select the exclusion setting, you can import all information but the selected information.
` The <Export> and <Import> settings can be used in the same software version only.
•
Load Factory Default : Resets the product to its factory default settings. However, logs won't be reset. Anything selected under Exclusion Setting won't be part of the factory reset. A confirmation pop-up will appear when you press the <Initialization> button. Select the <OK> button to reset the selected items.
•
Power off : If the power is off, the first alarm is generated. After checking the checkbox, if the <Apply> button is pressed, all event alarms that are set to the first alarm output are released, and then the first alarm cannot be selected by other alarm output. Only provided for products that support alarm output.
` If that function is set, the first alarm-out checkbox and all alarms in the alarm setup screen are deactivated, to Off.
•
Switch Mode : Set the camera registration method. This function is only available for products with PoE support. For products with PoE support, see “NVR products supporting each feature”. (Page 4).
-
PnP Mode : Camera connected to the PoE port of the product will be registered automatically on each channel in the order of the port number. This works only when camera is in factory reset state.
-
Manual Setup Mode : You can manually register the camera connected to the PoE port of your product and the camera connected to the separate switch in the <Cam Registration> menu.
` For more information on camera registration, see the “Setting the Device > Camera > To register a camera” section in the
table of contents.
> button to view the list of storage devices.
24_ menu setup
` If you export setup information, then the data will be saved as a file in the recorder folder of your storage device.
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` If you want to import setup information, you have to first make sure that the setup information file is located in the recorder
folder of the storage device.
Log Information
Checking the event log
You can browse logs on the system and events.
Checking the system log
System Log shows log and timestamp on every system start up, system shutdown, and changes on system settings.
Menu > System > Log Information > System Log
•
Search Day : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the search period of the system log.
` See the "To use the calendar" page under "Menu Setup > System Setup" in the Table of Contents.
•
Search : Specify the date and press this button to display the search result in the log list.
•
Type : When there are too many logs, you can display logs of the desired format by selecting the type.
•
Export : Save all the logged information recorded in the NVR into the storage media.
You can search recorded events including alarms, camera events and video loss. It also shows the log and its timestamp.
Menu > System > Log Information > Event Log
•
Search Day : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the search period of the system log.
` See the "To use the calendar" page under "Menu Setup > System Setup" in the Table of Contents.
•
Search : Specify the date and press this button to display the search result in the log list.
•
Type : When there are too many logs, you can display logs of the desired format by selecting the type.
•
Export : Save all the logged information recorded in the NVR into the storage media.
● MENU SETUP
English _25
menu setup
Checking the backup log
You can find out who backed up and the details (backup time, channel, device to use, file format, etc.).
Menu > System > Log Information > Backup Log
•
Search Day : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the search period of the system log.
` See the "To use the calendar" page under "Menu Setup > System Setup" in the Table of Contents.
•
Search : Specify the date and press this button to display the search result in the log list.

SETTING THE DEVICE

You can configure settings related to camera, storage media, monitor and text.
Camera
To register a camera
You can register a network camera for each channel and make connection between.
Menu > Device > Camera > Cam Registration
•
CH : Click < > to display the channel information table.
•
Preview : View the video of the channel as a current image.
` Camera searched with ONVIF does not provide previews.
•
Protocol : Show the protocol information of a registered network camera.
•
Model : Show the camera model name.
•
IP Address : Display the IP address of a network camera.
•
Connection : Display the connection status.
•
Data Rate : Displays the total amount of data received by the channel.
•
PoE status : Products that support PoE show the current status of PoE that is connected. For products with PoE support, see “NVR products supporting each feature”. (Page 4)
•
ONVIF setting : Additional setting is available for an ONVIF protocol camera.
•
Error code guides : Check the details of error codes generated.
` If you cannot register a camera after initializing the system, check the network setting. As the system is initialized and the
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network setting is reset, the camera's network bandwidth will be different from the product's network bandwidth, so it will be impossible to register a camera.
26_ menu setup
To auto-search for and register a network camera
1. In the <Cam Registration> field, click on the <Auto> button.
2. Search for a network camera connected.
` An already registered camera will be marked in blue in the list. ` If you search for the camera again or if the IP is an old IP that was not assigned by the DHCP server (such as -192.168.1.100),
then press the < > button to check if a new IP has been assigned. If the camera's IP address is not assigned, click the <Assign IP> button to set the IP address.
3. Select a camera from the camera list to see a preview of its current video feed.
4. Check the checkbox next to a network camera that you want to connect to.
` You can select all of the network cameras in the list and provide <ID> and <Password> all at once. ` Click a header at the top of the list to sort the list according to that header.
` If you register a camera using a user account—not admin account—the camera features may be limited.
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` When you change the camera ID/password in the camera web viewer, if the camera is already registered in NVR, you also
have to change the camera ID/passowrd information registered in NVR.
5. Click the <ID> and <P/W> window to enter <ID> and <P/W> of the selected network camera.
6. Press the <Connection Test> button to make a connection to a camera.
7. Press <Register> to register the selected camera.
To register a camera in the product that supports PoE
` You can auto register only when your camera is in factory defaults state.
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` Wisenet camera is registered via Wisenet protocol while a third party camera is registered via ONVIF protocol. ` A device running a DHCP server should never be connected to a PoE port or a camera setup port. (e.g. router) ` If your camera uses its own power supply unit, you need to manually register or auto-register the camera. ` For products with PoE support, see “NVR products supporting each feature”. (Page 4)
To manually search for and register a network camera
1. In the <Cam Registration> menu, click on the <Manual> button.
2. The Add Manually pane will be displayed.
` If you double-click a channel not registered on the live screen, the Add Camera Manually popup will appear that allows you to
manually register the camera.
3. Select a channel and protocol used to connect to a camera. The input items may differ depending on the selected protocol.
•
Wisenet : Wisenet camera's protocol can be used.
•
ONVIF : Means the camera supports ONVIF protocols. When connecting a camera that its name cannot be found from the list, select <ONVIF>.
` When a camera is registered with ONVIF, if the difference in system time between the camera and storage device is 2
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minutes or more, you won’t be able to register it. In this case, synchronize the camera and storage device time.
•
RTSP : Comply with RFC 2326, one of "Real Time Streaming Protocol (RTSP)" for real-time streaming.
4. If you select the <Wisenet> protocol, check options as necessary.
•
Model : Select a camera model.
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Wisenet Camera : You can register Hanwha Techwin's cameras and encoders.
-
Wisenet Multi-Channel Camera : You can register Hanwha Techwin's multi directional cameras and multi­imager cameras. A multi-channel camera is a camera that has multiple camera modules in one body. Auto-registering your camera to NVR lets you register multiple channels at once. However, if you want to manually register it, you need to register one channel at a time.
` However, you must select the correct model name of the camera, if it's in the list. Some of obsolete camera models may not be
supported.
` The below models are discontinued. If you register them with ONVIF, some camera functions will be restricted or cause errors.
It is recommended you register the Wisenet protocol.
- SNB-2000, SNB-3000, SNC-B2315, SNC-B2331, SNC-B2335, SNC-B5368, SNC-B5395, SNC-B5399, SNC-570, SNC-1300, SND-460V, SND-560, SND-3080, SND-3080C, SND-3080CF, SND-3080F, SND-3081, SNP-3301, SNP-3301H, SNP-3350, SNP-3370, SNP-3370TH, SNP-3750, SNV-3080, SNP-3430
● MENU SETUP
English _27
menu setup
•
Address type : Select an address type of the camera.
` The supported address type may differ depending on the type of the connected product.
-
Static(IPv4)/Static(IPv6) : Used to provide the IP address of the camera manually.
-
Wisenet DDNS : This is available only if the camera is registered with the Wisenet DDNS(ddns.hanwha­security.com) server. Provide the registered domain for DDNS ID.
Example) http://ddns.hanwha-security.com/snb5000 ; provide "snb5000" for Wisenet DDNS
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URL : Used for URL address input.
` The DDNS specs supported by each camera can be checked in the user manual of the corresponding camera.
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•
IP Address : Provide the IP address of the camera.
•
Device Port : Provide the device port of the camera.
` Depending on the camera type, some device ports will not be supported.
•
HTTP Port : Provide the HTTP port of the camera.
•
ID : Provide the ID of the camera that you want to register.
•
Password : Enter the password of the camera to be registered.
5. Select <ONVIF> or <RTSP> for the protocol and enter your input for each field appears.
•
ONVIF : After selecting an address type, set address, ID, password, and details.
-
ID : Enter the camera ID.
-
Password : Enter the camera password.
-
ONVIF Port : Enter the port number when the address type is IPv4 or IPv6.
-
Details : You can set the permission and streaming modes.
•
RTSP: Set access address, ID, password, and details.
-
Access address : Enter your RTSP access address. For more information, see your camera user manual.
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ID : Enter the camera ID.
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Password : Enter the camera password.
-
Details : You can set the streaming mode.
` If ONVIF or RTSP protocol is selected, you can set the streaming mode in the Details section.
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- TCP : The connection to network camera operates in the RTP over TCP mode.
- UDP : The connection to network camera operates in the RTP over UDP mode.
- HTTP : The connection to network camera operates in the RTP over TCP (HTTP) mode.
- HTTPS : The connection to network camera operates in the RTP over TCP (HTTPS) mode.
If you want to check the error details of camera registration
If you failed to register a camera, the reason for the failure will be displayed.
•
Connection failed due to unknown error. : This message appears if the camera has failed to be registered due to unknown connection status.
•
Due to the camera account locking, access has failed. : When you enter a wrong ID/password 5 times to login to the camera account, this message is displayed. Try to log in again after 30 seconds. If the same message appears, you may need to check whether someone has tried to access your camera account from the outside.
•
Connected successfully. : This message appears if the camera is connected successfully.
•
Incorrect model information. Provide the correct model information. : This message appears if the model information provided for registering the camera is incorrect.
•
Authentication has failed : This message appears if the ID or password provided for registering the camera is incorrect.
•
Connection has failed due to excessive concurrent users. : This message appears if the concurrent user count exceeds the upper limit.
•
Connection has failed due to incorrect HTTP port information. : This message appears if the HTTP port number of the camera is invalid.
•
Connection has failed. Unknown connection status. : This message appears if the camera has failed to be connected due to a unknown error.
•
User Model Modification : When registering a new camera, it is named according to the device's default if user set the model to <Wisenet Camera>. In case if automatic registration fails, user can change the model name of camera to be registered.
To edit camera profile
To change profile, see the "Setting up camera record profile" or "Live setup" page under "Menu Setup > Setting the Device" in the Table of Contents.
`
In case of NVR, if you set 3 different profiles for live, recording and network profile, one camera will produce video streams
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accordingly, having different stream formats. Especially, note that the live profile may vary depending on the used screen split mode.
` For cameras, if applied with one profile only, the produced frame rate is fixed as the profile specifies; if applied with multiple
profiles, produced video stream's frame rate is not guaranteed. For example, if applied with 2 profiles of 30fps, the camera may transmit streams at 20fps.
28_ menu setup
ONVIF Setup
In the bottom of the camera addition screen, click on the <ONVIF Setup> button to set additional settings for cameras with the ONVIF protocol.
` You can change the information only if the user account (camera account used for camera registration) is used to read the user
information and a connection is made with the admin privilege.
Relay
You can set details of the relay.
• Digital Output : You can select a digital output channel.
• Relay Mode : Select either bi or mono stable modes.
• Relay Idle State : Select either open or closed relay standby modes.
• Delay Time : Select the relay operation waiting time.
Event
You can set details of the event.
• Available events (camera) : It shows the list of all the events supported by a camera by using the ONVIF protocol.
• NVR supported events : You can map the list of events supported by a camera to events that the NVR can detect. There is no default value. It only shows the value sent by a camera.
Camera Setting
● MENU SETUP
Profile
• CH : You can set the list of channels for a camera registered using the ONVIF protocol.
• Add Profile : You can add camera profile.
After adding a profile, click on the <OK> button to add it to the list.
• Delete : After selecting the profile to delete, click on the <Delete> button to delete the selected profile.
• Profile information : You can set the details of the selected profile.
After finishing setting each item, click on the <OK> button to save changes.
User
• Add User : You can add a camera user.
After adding a user, click on the <OK> button to add them to the list.
• Delete : After selecting the user to delete, click on the <Delete> button to delete the selected user.
• User Information : You can set the details of the selected user.
Network
You can set the details of the network.
• IP Type : Select from either the IPv4/IPv6 IP types.
• DHCP : Select whether to use the DHCP.
• DNS / NTP Server : Only if the DHCP setting is <ON>, the DHCP checkbox will be activated.
` If the DHCP is checked, you can manually enter the IP address.
You can change the video settings of a registered network camera for each channel.
Menu > Device > Camera > Camera Setup
•
Add : You can add camera profile. Click on the Add button to launch the addition window. Enter the information and click on the <OK> button to add it to the list.
•
Delete : You can delete the selected profile from the list.
•
Channel Selection : You can select camera channels to change their video transmission settings.
•
Profile : You can check the video profile of the camera connected in the camera setup.
•
Codec : You can check the codec for the selected channel.
•
Resolution : You can change the resolution of the selected channel.
•
Frame Rate : You can change the frame rate of the selected channel.
•
Bitrate Control : You can change the bitrate of the selected channel.
English _29
menu setup
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If you change specific profile settings for each product, the frame rate's setup range may be changed.
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Example) If you set the frame rate for the first profile to 30 fps, then the setting range for the second profile may be changed to 15 fps.
`
Any settings other than codec, resolution, and frame rates can be changed in the setup menu of the camera web viewer. For camera web viewer, see the "Camera Setup" page under "Setup Viewer > Device" in the Table of Contents. Click <Camera website> button for connection.
` If you change the current profile settings, you may encounter an interrupted playback on the recording or live screen for a
certain time.
` Changes made in your camera’s setup page will be applied immediately. But any changes made through the camera's online
website, it may take up to 3 minutes to apply the changes.
Setup
In the bottom of the camera setting screen, press the <Setup> button to set your camera while watching the live video of the selected camera.
` You can use this feature in the following cases:
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1. A camera connected to Wisenet protocols.
2. A camera connected with admin privileges.
` For more details on camera settings, refer to the camera user manual.
Settings and operational spec vary depending on each camera.
` This function is not supported in some models.
SSDR
If there is a significant difference between the dark and the bright areas, increase the brightness of the dark areas to maintain the level of brightness of the entire area. Mode, level, D-Range can be set.
Backlight
You can view both bright and dark areas. Mode, WDR level, WDR black/white levels can be set.
Exposure
You can adjust the exposure of your camera. You can set brightness, shutter, SSNR, Sens-up, iris/lens, and AGC.
Special
DIS (shaking compensation), use of Defog levels can be set.
Focus
You can adjust the focus of you camera's video. You can set focus, zoom in, simple focus, and focus reset.
Flip
You can set flip/mirror modes and hallway view.
Privacy
You can set an area to be hidden in the camera image range to protect privacy.
`
With a PTZ camera, it is not possible to configure settings, and when it is permitted, the setting area may be incorrect.
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After finishing with setting camera, click on the <Close> button to move back to the previous screen.
Dewarping Setup
Press <Dewarping Setup> at the bottom of the camera settings screen and a distortion correction settings window for each channel is prompted.
Dewarping Setup
Video Output
Prole Video Output View Resolution
Live4NVR Dewarp view | Quad view | 320x240 |
MOBILE Source view | Over View | 640x640 |
The camera may be rebooted when changing the mounting mode.
Mounting mode
Ceiling type
OK Cancel
CH1
• Profile/View Type: From the profile list in the dewarping setup popup, you can select a view type.
` You cannot change SourceMJPEG, SourceH264, DewarpMJPEG, or DewarpH264 settings.
• Mounting mode : You can change the fisheye installation type. You can select a view mode from among CEILING/GROUND/WALL depending on the installation location.
` You can select view modes supported by your camera.
• View : You can change the fisheye view mode of the current screen according to each split section.
` If there is no camera registered in the NVR that supports fisheye view, <Dewarping Setup> will not be available.
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Day/Night
You can change the mode to adjust the color and contrast. You can set modes, switching time, switching brightness, alarm time, alarm input, negative color, simple focus after D/N, and activation time (color).
30_ menu setup
How to set WiseStream
Setting Camera Password
Function to analyze the complexity of the video and effectively reduce the data size while maintaining the quality. For details, refer to the camera's help or the product's user guide.
Press the <WiseStream Setup> button at the bottom of the camera setup screen to display the WiseStream setting popup window for that channel.
• Channel : You can select the channel to set WiseStream.
•
Mode : You can choose the degree of video compression. You can choose either OFF, Low, Medium, or High.
` <WiseStream Setup> cannot be executed if there is no camera registered in NVR that supports WiseStream.
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Dynamic GOV/FPS setup
Dynamic GOV can be used to automatically change the length of GOV depending on the video condition. For more information, see help for your camera or the product user manual.
At the bottom of the camera setup screen, press the <Dynamic GOV/FPS Setup> button to launch the dynamic GOV/FPS setup popup for the channel.
You can change the passwords of all registered cameras at once.
Menu > Device > Camera > Camera Password
• New Password : Input a new password according to the password setting rules.
• Confirm Password : Input the new password again.
` If you click < >, a basic guide for password setup is displayed.
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` If <View password> is selected, the password is no longer hidden on the screen when you type it. ` A camera password registered with ONVIF and RTSP cannot be changed.
● MENU SETUP
• Profile : Shows the video profile of the connected camera setting.
• Dynamic FPS : Automatically adjusts the frame rate (frames per second) based on the video conditions.
• Dynamic GOV
-
Mode : Set the GOV length to change automatically.
-
Length : Enter the maximum GOV length value to be applied when there is no motion in the video. Minimum GOV value can be set on the camera web page.
-
Range : The range of the input value of <Length> is displayed.
` Any profile not supported with the dynamic GOV/FPS setting is marked with '-'.
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English _31
menu setup
Live Setting
You can change the live transfer settings of the network camera.
Menu > Device > Camera > Live Setup
•
CH : Click < > to display the channel information table.
•
Live Replacement : You can select the live profile setup mode. If you select <Manual>, the profile setup items are enabled, and you can change settings manually.
-
Auto: For the profile for live monitoring, a profile optimized for each split mode is displayed, along with the 'Live4NVR' profile automatically generated at the time of the camera registration.
` Live4NVR profile default: H.264 800 x 600 30 fps
-
Manual : Live monitoring is performed with the profile selected by the user from the registered camera profiles.
-
Recording : Live monitoring is performed with the profile set for recording.
•
Profile : You can set the camera profile.
•
Codec : Show the codec of the selected recording profile.
•
Resolution : Show the resolution of the selected profile.
•
Frame Rate : Show the frame rate of the selected profile.
Channel Setting
You can configure the video settings for each channel.
Menu > Device > Camera > Channel Setup
• Apply to CH : If you select <Apply to CH>, the "Apply to CH" confirmation window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
•
Video
-
<ON/OFF> : You can turn ON/OFF the selected channel's camera. If the camera video is turned off, a blank screen is displayed.
-
<Covert1> : Shows information other than the video of the selected channel.
For privacy protection, it does not display the video while the recording continues.
-
<Covert2> : Shows nothing but an empty screen while the recording continues.
` If the channel is set to <Covert1> or <Covert2> mode, the channel's sound is not hearable.
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However, the channel's sound is recorded if its Audio setting is set to <ON>, even the sound is not heard in Live mode.
•
Audio
-
If set to <ON>, you can turn the audio of the channel ON/OFF on the Live screen.
-
If set to <OFF>, the channel's audio is off on the Live screen and not recorded.
•
Camera Name : Provide a camera Name. You can enter up to 15 letters including spaces.
32_ menu setup
Storage Device
You can check information on storage devices.
Device/Format
You can check storage devices and their capacity, usage as well as status. HDD, iSCSI and USB (memory or HDD) can be connected as a storage device.
Menu > Device > Storage Device > Device/Format
• Storage Status : Displays the working status of a storage device.
-
Red : Displays the situation of video loss.
-
Green : Displays the normal situation without video recording losses.
-
Status
` Full BPS : Displays the current rate of recording. ` Current Loss Rate : Displays the current recording loss rate. ` Max Loss Amount : Displays the maximum amount of losses up until now. ` If loss is continuously generated, check the following.
For more information, see "Troubleshooting (FAQ)" in the Appendix.
- When data is lost due to system failure (reset the rate of data transferred from the camera)
- When there is a problem in HDD recording performance due to an HDD malfunction (check the HDD error or replace the
HDD)
• No. : You can check the designated number for the built-in HDD.
` If you want the find out about the location corresponding to the HDD number, refer to the <HDD Map>.
• Status : Displays the current working condition of a storage device.
To create an HDD alarm for inspection or replacement, see the "HDD Alarm Setting" page under "Menu Setup > Setting the Device" in the Table of Contents.
-
Normal : It is displayed during normal operation.
-
Inspection : Operating with partial problems. In the case of the RAID Array, it is displayed when status is displayed as Degraded or Rebuilding.
-
Replacement : It is displayed when you can no longer use it. In case of the RAID Array, it is displayed when there is a system failure.
-
RAID(?) : Unknown RAID. It is an HDD that used the RAID in the past. Currently, the RAID is not used. If you organize the RAID again, it will be included in the full format. To use the general HDD, you need to format it first.
-
Unknown : The RAID array is installed in the currently used slot, but the HDD does not constitute the RAID.
• Temperature : You can check the temperature of the HDD mounted in the NVR.
• Time : Displays the use time of an HDD.
• Format : Select a device and click on format after which a format confirmation window appears.
Click on the <OK> button to format the selected storage device.
` Formatting will delete all the recording data that has been saved. Be careful.
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` While formatting is ongoing, you cannot record video. ` Do not remove a formatting device until it is finished. ` PRN-4011 cannot use RAID and individual HDD at the same time. If you install only one RAID array and an HDD in the other
array, the "RAID(?)" status message is displayed and formatting will fail. However, XRN-2011 can use an RAID array and an HDD at the same time.
` With no RAID Array used, if an HDD used as a RAID is additionally installed but is displayed as "RAID (?)" or "Not Defined",
format it before use.
` After installing an HDD, if the state of use of the HDD is "Not Defined", format the HDD before use (If the warning message
persists after formatting, replace the HDD with a new one).
• ARB : Video that was not recorded due to a camera disconnection can be backed up after the connection
with the camera is re-established. Press the button and an <Auto Recovery Backup> window is opened.
-
For ARB storage : Select a storage device to be set to ARB.
-
Select ARB channel : Select a channel to run the ARB.
` You can select multiple channels.
If you select <All CHs>, all channels will be selected.
-
ARB bandwidth : Select a bandwidth for the ARB function.
● MENU SETUP
• Model : Displays the model name of the built-in HDD.
• Capacity : Displays the amount of storage device use and the full capacity.
• Usage : Designate the purpose of use for a storage device. (However, only the display function is available for
iSCSI, RAID and ARB)
` If the state of use is in "Not Defined", format the HDD before use.
English _33
menu setup
` The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the
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Wisenet protocol. This is only supported in SUNAPI 2.3.2 or later.
` Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below. For more information on
how to set the SD card recording profile, see your camera manual.
` To use the ARB function correctly, both the camera and NVR should be time synchronized with the time server.
See the "Menu Setup > System Setup" page in the Table of Contents.
` ARB function is activated when NVR starts/when the channel camera set is reconnected/when an NVR recording missing
section recurs at regular intervals after NVR starts.
` NVR recording missing section that can be restored with the ARB function is for 24 hours backwards from the point when the
ARB function is activated.
` You can check which channels have ARB function activated through the message on each channel screen that is displayed
when selecting a channel. See the "Channel info" page under "Live > Status" in the Table of Contents.
` For automatically recovered files through ARB, see the "ARB Search" page under "Search & Play > Search" in the Table of
Contents.
` ARB storage capacity is recommended to be at least one day.
Example) If you saved 64 channels with 1 Mbps each, the ARB capacity should be set to 0.7 TB or higher.
• HDD Map : You can check the location according to the assigned number for the HDDs installed inside.
` Refer to this when servicing or installing an additional HDD.
` Do not add or remove an HDD while NVR is running. However, you can replace the HDD of the RAID for RAID rebuild.
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Connecting the iSCSI
This function is only available for products that support iSCSI. For products that support iSCSI, see “NVR products supporting each feature”. (Page 4)
If you connect the NVR with an iSCSI device, you can search, connect and disconnect the iSCSI device.
List of products supported
Promise Technology vessRAID 1740i / 1840i / 2600i 1ea JBOD 3ea / SRB-160S
Adding an iSCSI device
1. In the iSCSI window, click on the <Add> button.
2. In the Add window, enter your IP address and port number and click <Search>.
3. In the <iSCSI Usable Name> list, click on a device to add.
4. After entering ID/password, click on the <OK> button.
` iSCSI device requires an independent port. Use a general port instead of a camera port. For PRN-4011, use a port dedicated
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to iSCSI.
` When using a hub to connect an iSCSI device with NVR, make sure to use the GIGA hub and to use an independent network
to save data normally.
` When the NVR is connected to an iSCSI device, if you change the iSCSI equipment setting, a problem can occur. ` A HDD to be mounted in vess RAID should be listed in the RAID compatibility list. ` Each volume of an iSCSI device is recommended to be 16 HDDs. ` When you register an iSCSI device in the NVR for the first time, you need to format it first. ` The iSCSI lun mapping function is supported. ` If you activate the lun mapping function in the iSCSI device, the lun can only be connected to an NVR which is mapped. ` More than one mapped lun should be available to connect to the initiator when using lun mapping.
Menu > Device > Storage Device > iSCSI
• iSCSI Usable Name : It displays the name of iSCSI in compliance with the iSCSI protocol format.
• Capacity : It displays the currently used amount/total capacity of iSCSI devices.
• Status : Displays the status of an installed iSCSI device.
34_ menu setup
RAID mode setting
This function is only available for products that support RAID. For products that support RAID, see “NVR products supporting each feature”. (Page 4)
If you enable the RAID (Redundant Array of Independent Disks) mode, you can safely recover your data even if your system HDD is damaged.
Menu > Device > Storage Device > RAID
• RAID for each product
Product RAID type
RAID level 5 is supported.
XRN-2011
` RAID level 5: You can recover the operation and data of only one malfunctioning HDD out of all the HDDs
in the RAID array.
RAID level 5 and 6 are supported.
` RAID level 5: You can recover the operation and data of only one malfunctioning HDD out of all the HDDs
in the RAID array."
` RAID level 6: You can recover the operation and data of two malfunctioning HDDs out of all the HDDs in
PRN-4011
the RAID array.
` You can configure two arrays of RAIDs for the product. The first RAID array only uses HDDs mounted in
Slot 1 to 6 while the second RAID array only uses HDDs mounted in Slot 7 to 12.
` You can configure an RAID array when the RAID array to be configured has 5 to 6 HDDs mounted in it.
` RAID level 6 is available only if one RAID array has 6 HDDs mounted in it.
RAID level 1 is supported.
XRN-811S
RAID level 1: Maintains the same data in two HDDs consisting an RAID array. So, even if one fails, you can still use the data from the other and recover it.
• RAID status : Displays the operational status of the RAID.
-
Active : Signals the fact that the RAID is operating normally.
-
Degraded : It is displayed when the one or more HDDs that make up the RAID are malfunctioning. When the maximum number of HDDs allowed in the RAID level are malfunctioning, if an additional HDD malfunctions, you cannot use or restore the RAID. Immediately, replace the HDD and proceed with restoration.
` For more information about how to replace the HDD and recover the RAID array, see the "Recovering RAID Array" page under
"Menu Setup > Setting the Device" in the Table of Contents.
-
Rebuilding : Rebuilding: Indicates that the RAID array is in the recovery process. At RAID level 5 or 6, if the max number of HDDs allowed by the RAID level is malfunctioning, and one more HDD caused malfunction during rebuilding, then you cannot recover or use the RAID array.
-
Fail : This means that the RAID cannot be used or restored.
• Disk status : Displays the current operating condition of the HDDs installed in a RAID.
-
Active : Displays that the HDD is operating normally.
-
Faulty : It displays that the HDD is malfunctioning. You need to immediately replace the HDD for smooth recovery of the RAID.
-
Check : A problem occurs on the HDD, requiring replacement or inspection.
-
Ready : If recovery of 2 HDDs is required in the RAID 6 state, HDDs for which rebuild is pending are displayed.
• Capacity : It shows the total capacity of the HDDs that composes a RAID.
• Temperature : You can check the temperature of HDD(s) that compose a RAID.
● MENU SETUP
English _35
menu setup
RAID mode setting
1. Click on the <Use> or <Setup> button.
2. In the use RAID window, select settings of RAID and click on the <OK> button.
• Use/Not Used : You can select whether or not to use the RAID mode.
• Shows the RAID types supported by each product.
Product RAID type
PRN-4011 Level 5, level 6
XRN-2011 Level 5
XRN-811S Level 1
3. It will show the list of HDDs that compose a RAID. In the RAID screen, click on <OK>.
4. The data deletion and system rebooting message window will appear. You can click on the <OK> button to
reboot the system for RAID mode setting.
5. When RAID building is complete, select <Setup> - <Device> - <Storage Device> - <RAID> to check the
build.
Recovering RAID Array
1. If the HDD number whose <Status> is shown as Faulty or Check is recognized, check the location of HDD
to be replaced on the HDD map.
2. Replace the malfunctioning HDD from the NVR with a new HDD.
3. When recovery starts, the LED for the replaced HDD will blink in orange.
In the "Device > Storage Device > RAID" menu, you can check the recovery progress. (Only PRN-4011 supports RAID LED.)
` Replace it with the same model of HDD or an HDD of the same capacity from the same manufacturer.
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` A HDD used to build the RAID should be one of the recommended models.
If it's not possible to use the same model of HDD, then use the HDD with the same capacity from the same manufacturer should be used.
` If you remove the power cord while using the RAID, it can damage it, so be careful.
For reliable power, it is recommended you use the UPS.
` A new HDD to be replaced should be one that is not RAID configured.
` If you disable the RAID mode at RAID level 5 or 6, then every RAID array will be canceled. If you want to cancel only one of
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RAID arrays in use, then go to the setup window and disable that specific RAID array.
` If the status of HDD is displayed as inspected/replaced in the device/format page, you cannot use it to build a RAID. ` When the RAID mode is in use, it is recommended to use HDDs with the same storage space from the same manufacturer. ` If you enable or disable the RAID mode, existing data will be deleted. You make sure to backup your data. ` RAID Array capacity calculation
- When you build the RAID in level 5, the available capacity of a RAID is (the least HDD capacity) x (total number of HDDs -1).
- When you build the RAID in level 6, the available capacity of a RAID is (the least HDD capacity) x (total number of HDDs -2).
- If you use HDDs with different capacity, the HDD with the smallest capacity will be used to build a RAID.
36_ menu setup
HDD Alarm Setting
SCSI
SCSI
SCSI
Distributed Recording
For HDD malfunctions, you can set the inspection alarm output terminal, the replacement alarm output terminal, the iSCSI alarm output terminal and the alarm time.
Menu > Device > Storage Device > HDD Alarm
•
Alarm
-
If <All> was selected, both beep sound and alarm signal through rear side ports will output.
-
If <BEEP> was selected, a beep will sound.
-
If you select an alarm output terminal number, a signal is displayed on the alarm output terminal at the back. Each product has a different number of alarm output terminals.
•
Check Alarm Output Port : If HDD generates check alarm, the alarm signal will output to the specified alarm output port.
•
Replace Alarm Output Port : If HDD generates replace alarm, the alarm signal will output to the specified alarm output port.
•
iSCSI Alarm Output Port : If a connection to your iSCSI device is lost, a signal is sent to the designated alarm terminal. Only provided for products that support iSCSI. (See page 4 of the Product Specification Manual)
•
Duration : Sets the alarm duration for the alarm signal and beep sound.
` <Check> status means that the HDD is operating but it has problems that require technical examination.
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( ) appears on the Live screen. If a RAID is degraded or rebuilding, <
RAID
/
> will appear on the live screen.
` <Replace> status means that the HDD has defect and requires immediate replacement.
( ) appears on the Live screen. If a RAID has failed, <
> will appear on the live screen.
RAID
This function is only available for products that support distributed recording. For products that support distributed recording, see “NVR products supporting each feature”. (Page 4) You can save recordings in a distributed manner by distributing HDD(s) of each group.
Menu > Device > Storage Device > Distributed Recording
• Record type : Select either <Normal recording> or <Distributed Recording> as the recording mode.
• Initialization : Settings that are provided when <Distributed Recording> is selected are configured as the
default settings.
•
: Update values such as HDD capacity, input, number of storable days, etc.
• Group : Select a group to distribute the recording. If you select a group, a list to select a camera to assign opens below.
• HDD : The number and kind of currently available HDDs are activated. (e.g. A channel number that is activated like <
> is an available HDD.)
• External : Select an external storage device on which recordings will be stored.
• Capacity : Displays the currently used capacity and entire capacity of an HDD that is selected in the group.
• Input : Displays the recording data volume of a channel selected in the group.
` If the input value exceeds 150Mbps, the value is displayed in red.
• days : Displays the number of storable days for the input from the selected channel in the group on the HDD.
Example) 3 days and 12 hours is displayed as 3.5.
• HDD Map : You can identify the position according to the number of each HDD attached inside the equipment.
• Channel List : The button state of the channel list is as follows.
-
: Channel selected in the current group.
-
: Channel selected in other group.
-
: Channel that is not currently selected. Please add this channel to the group.
● MENU SETUP
` Recording cannot be performed while saving changes in distributed recording settings.
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` To add more HDDs for distributed recording, install them in the order of 1, 5, 2, 6, 3, 7, 4 and 8.
English _37
menu setup
Remote Devices
This function is only available for products that support the use of a remote controller. For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
You can adjust the ID for a remote control to be used in connection with NVR.
Menu > Device > Remote Device
• Remote control: Select whether to use a remote control.
• ID: Select an ID number linked to a camera.
If the remote control ID does not match, it will not operate properly.
` To change the remote controller ID, see "Using a remote controller > Changing the Remote Control ID” in the Appendix.
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•
Event Display : Sets the dwell time of the event channel display on the monitor when an event occurs. If you set <Continuous>, it will keep displaying until you cancel it.
•
Display : Displays only checked items on the monitor screen.
•
Sequence switching time : Set the automatic switching time for the segmented screen in live mode.
• Video Output: Set the video display resolution.
For products that support an extended monitor, select either <Clone> or <Extend> mode to set the resolution of <HDMI> and <VGA>.
-
Clone mode : You can set the video display resolutions of the primary monitor (HDMI) and the secondary monitor (VGA) to the same value. In the Clone mode, if the resolution exceeds 1920 x 1080, the secondary monitor will not display any video.
-
Extended mode : You can set the video display resolutions of the primary monitor (HDMI) and the secondary monitor (VGA) separately.
` If your product supports a remote controller, press [STOP(@)] ; [ZOOM] ; [STOP(@)] ; [ZOOM] ; [MENU] on the
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remote controller to pop up a default resolution window and change to your desired resolution.
` If the newly selected resolution does not fit with the monitor, the display won’t function properly. In this case, wait until the
native resolution is restored and then switch to another resolution of your choice.
` For products that support extended monitor, see “NVR products supporting each feature”. (Page 4)
To set an expansion monitor
This function is only available for products that support the use of an extended monitor. For products that support extended monitor, see “NVR products supporting each feature”. (Page 4)
Monitor
You can set the information displayed on the monitor as well as the output system.
Menu > Device > Monitor
Monitor settings
You can set the monitor output related screen displays, switching time, video display, etc.
1. Select the Expand mode, then <Setup> button to change the layout of the expansion monitor is enabled.
2. Select split mode in the layout mode.
3. Select as many channels on the channel table as the number of channels selected in layout mode, and you
can view the applicable screens on the monitor.
38_ menu setup
` If the new resolution does not fit the monitor, the output will not be displayed normally. In this case, wait until the monitor
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returns to the default resolution and then change to a different resolution.
` Set up Event Display and Sequence Switching Time in consideration of the network environment time. ` The profile used for the live output on the extended monitor is "Live4NVR"". The highest resolution available is 1280 x 720.
If user changes the "Live4NVR" profile, the video display from the extended monitor may be affected."
` The extended monitor's resolution can be set to 1920 x 1080 at the most. ` If you enable the Clone mode for the monitors, you can use the maximum split mode supported by NVR. If you enable the
Extended mode for the monitors, you can use up to the 16-split mode for the secondary monitor. However, if you use Extended mode for PRN-4011, then the primary monitor can cover up to 36-split mode and the secondary monitor up to 32-split mode.
To adjust the display position
Some monitors many not display information (camera name, icon, time information, etc.) about the NVR, depending on the condition. Then, you can change the display position of the data.
1. From the monitor setup menu, select <Display Position Setup>.
2. Using the number button to adjust the screen that is cut off.
3. Press <OK>.
` The QRN-410, QRN-810, XRN-410S, XRN-810S, and XRN-811S products only support 4K resolution at 30 Hz.
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Text
Device and events can be set up.
Device Settings
Relevant values of a device connected to NVR can be set.
● MENU SETUP
Menu > Device > Text > Device
• Device : Enter the user's desired name
• Use : Select whether or not to use
• CH : Select a channel to add a device from a channel table.
• Port : Display a port number that is set
• Encoding type : Select an encoding type to use from a list.
` You can select starting and ending character strings.
- A text string can be entered by using texts, hex codes, and regular expressions.
- Text: Enter a text string to search for.
- Hex Code: Enter a hexadecimal text string to search for.
(Your input should not be in hexadecimal—e.g. 1b40, 1b69)
- Regular expression: Enter a regular expression to search for text strings that follow specific rules.
` Epson, wincor, axihon, radiant system, IBM, and ANPR protocols are supported.
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` Equipment connected to NVR uses TCP/IP communication protocol.
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English _39
menu setup
Event Settings
You can set up event keywords.
Menu > Device > Text > Event
• Total amount : Set a total amount condition to receive alarms.
• Keyword : If the <Add> button is clicked, a screen to add keywords pops up. If you select one of the added
keywords to delete and click the <Delete> button, the selected keyword will be deleted.

SETTING THE RECORDING

You can setup scheduled recording, event recording and other recording related settings.
Recording Schedule
Make your reservation on a date and time to schedule the recording on specified time.
Menu > Record > Recording Schedule
•
All : The entire time range (Monday through Sunday including holidays, AM 0~ PM 23) will be reserved with the same recording schedule
•
Apply to CH : If you select <Apply to CH>, the "Apply to CH" confirmation pop-up window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
` Event recording and scheduled recording starts about 3 seconds prior to the event/schedule for guaranteed recording.
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Record setting by the color
Color Function Description
No Color No Recording No schedule / event recording
)
(
Green
(
Orange
White
Each press of a selected cell will cycle through <No Recording>-<Continuous>-<Event>-<Both(Cont&Evnt)>.
)
(
)
Continuous Scheduled recording only
Event Event recording only
Both(Cont&Evnt) Both scheduled / event recordings
40_ menu setup
Record Setup
Setting the network camera's recording profile
You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event.
You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, and set the transfer limit for recordings.
Menu > Record > Record Setup > NVR
•
CH : Click < > to display the channel information table.
•
Apply to CH : If you select <Apply to CH>, the "Apply to CH" confirmation window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
•
Standard, Event : Configures Standard recording and Event recording.
-
FULL : Records all frames fed by the camera.
-
KEY : Records only key frames fed by the camera. Actual recording rate may differ from camera settings. In general, 1 to 2 frames per second are recorded.
-
OFF : No recording is made.
• Frame
-
FULL : Shows the amount of data for all the scene recordings.
-
KEY : Shows the amount of data for the main scene recordings.
• Limit : Set the amount of data allowed for input for each channel.
• Event : When an event occurs, you can set which point you will start or stop recording.
-
Pre : When an event occurs, recording will be started regardless of the time set. If you set it to five seconds, recording will start at five seconds before an event occurs.
-
Post : When an event occurs, recording will continue after the time set. If you set it to five seconds, recording will continue for a further five seconds after an event is finished.
• Audio : Specify whether to record the sound received from the camera or not.
You can configure the video profile settings for instructing the network camera (connected to each channel) to make recording.
Menu > Record > Record Setup > Camera
` You can configure the settings only for the profiles that are supported by the camera.
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` If the profiles used for recording and network are different, camera's video feed may not comply with the frame rate as
specified in the camera.
•
CH : Click < > to display the channel information table.
•
Profile : You can select the recording profile for selected channel.
•
Codec : You can check the codec for selected channel.
•
Resolution : You can select the resolution for selected channel.
•
Frame Rate : You can set the frame rate for selected recording profile.
● MENU SETUP
`
If a channel's data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to
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<KEY> recording even when the channel is configured to <FULL> recording mode. For Key Frame recording channels, the icon for limited recording appears on the live screen's top side. But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each channel.
`
A channel displayed in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera. Check the channel information to see the applied profile to the channel listed in yellow. A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount. In this case, it is impossible to record all of the incoming frames. Instead, only part of the frames (1 or 2 frames per second) can be recorded. To resolve this issue, you must set the permitted data amount to be greater than the amount of inputted data. See the note text on the "Record status" page under "Live > Status" in the Table of Contents.
English _41
menu setup
Record Option
When the HDD capacity is full, you can set whether to stop recording or start overwriting.
Menu > Record > Record Option
•
Disk End Mode : Select a HDD repetitive recording type.
-
Overwrite : If the HDD is full, this will overwrite the existing data and keep recording.
-
Stop : If the HDD is full, this will stop recording automatically.
•
Disk End Beep : If you select <Stop> for the disk end mode, this button will be active. Specify the use of beep when the HDD recording ends. If you check it, the beep will sound on the disk full and the recording stops.
•
Auto Delete : If you check this option, the period list box is active. Specify the deletion period to delete any earlier data than the specified date. However, you can search for data from the current time to the selected date.
` If you select <Overwrite> as a method to end recording, the button is enabled. ` You can select a channel and set a different recording duration for each channel.
•
Apply to CH : If you select <Apply to CH>, a confirmation dialog window is opened. Select a channel to apply the applicable settings then press <OK>. The settings will be applied to the selected channel.

SETTING THE EVENT

You can make the setup for record in case of sensor detection, camera event or video loss detection.
Sensor Detection
You can set the sensor's operating condition and connected camera, as well as alarm output and its duration.
Menu > Event > Sensor Detection
•
Apply to other sensors : If you select <Apply to other sensors>, the "Apply to other sensors" confirmation window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
•
Sensor Operation : Sets the operation mode of sensors.
-
<N.O (Normal Open)> : Sensor is opened. If the sensor is closed, it generates alarm.
-
<N.C (Normal Close)> : Sensor is closed. If the sensor is open, it generates alarm.
•
Cam : Select a channel to be connected to the sensor. If selected camera, "Cam Preset setup" window appears. Select a channel and setup the preset.
` Preset setup can be done in PTZ mode.
` If you press <OK> when you have completed your settings, all the existing data earlier than the specified period will be
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deleted automatically. So it is recommend to backup the previous data if necessary for later use.
42_ menu setup
•
Alarm out : Sets the alarm output method.
` For alarm output, see the "HDD Alarm Setting" in "Menu Setup > Setting the Device" in the Table of Contents.
•
Duration : Sets the duration of alarm signal and alarm sound.
` If you select <Camera> tab, you can configure the sensor operation settings of the network camera connected to each
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channel.
`
If the connected network camera that has configured the alarm in/out settings triggers an alarm, NVR will perform the alarm out.
Camera Event
You can set the activation of events (motion detection, video analysis, audio event) sent from the camera, alarm output method and alarm time.
Menu > Event > Camera Event
• Apply to CH : If you select <Apply to CH>, the "Apply to CH" confirmation window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
•
CH : Click < > to display the channel information table.
• Camera Event : Select whether to use an event detection.
• MD : You can specify whether to receive an event of camera's motion detection in the storage device.
` To receive an event of camera's motion detection, you need to enable the camera motion detection.
• Smart Search : Enables or disables the Smart Search option.
` To use the smart search function, the smart search option must be set to <ON>.
See the "Smart Search" page under "Search & Play > Search" in the Table of Contents.
• Cam : Select an event detection channel. If you select a camera item, the "Camera preset" screen will appear. Select a channel to connect and set the preset.
` You can set the preset in PTZ mode.
• Alarm : Select the method for alarm output.
` For alarm output, see the "HDD Alarm Setting" in "Menu Setup > Setting the Device" in the Table of Contents.
• Alarm Duration : Set the duration of alarm.
• Camera MD/VA stup : You can set the detailed setting of motion detection for a network camera connected.
In the mode, you can set motion detection or video analysis.
Motion detection setup
• Area : Click the Setup button to set a motion detection area.
• MD Type : You can set a detection area and a detection excluded area.
• Object Size : Click the Setup button to set the size of object whose motion is to be detected.
• Detection Result Overlay : You can overlay the detection area over video.
• Activation time : You can set the activation time for motion detection.
-
Always : Detects motion regardless of time.
-
Schedule : Detect motion only during the set period.
• Motion Region : You can set the detection sensitivity, detection levels, and alarm time for each motion detection area.
-
Detection Level : You can set the basic level required for motion detection. You can set the level for each detection area specified in [Area]. If a motion value is bigger than the set level, then a motion detection event is triggered.
-
Sensitivity : You can set sensitivity required for motion detection for each area. Set a lower sensitivity for an environment where the background and an object are clearly distinguishable and a higher sensitivity for an environment where the background and an object are not clearly distinguishable.
-
Alarm Time : You can set the minimum observation time for each area, which is needed to trigger an event after motion detection.
● MENU SETUP
English _43
menu setup
Video Analysis Setup
• Area: Click the Setup button to set a video analysis area.
-
In VA Type, you can set a virtual line, virtual area, and detection excluded area.
• Object Size: Click the Setup button to set the size of object whose motion is to be detected.
• Sensitivity: You can set the motion detection sensitivity for the virtual line and the virtual area.
• Detection Result Overlay: You can overlay the detection area over video.
• Activation time: You can set the activation time to recognize motion analysis.
-
Always: Detects motion analysis regardless of time.
-
Schedule: Detects motion analysis only during the set period.
• Virtual Area: You can set the details of virtual areas to fit your purposes.
-
Intrusion: Creates an event when the motion of an object in the designated area is detected.
-
Cam Entering: Creates an event when a moving object enters into the target area from the outside.
-
Cam Exiting: Creates an event when a user goes out of the target area.
-
Cam Appearing/Disappearing: When an object which does not exist inside the area designated by the user appears inside the area without passing the area line and remains for a certain period of time, or if an object which exists inside the area disappears, an event is created.
-
Loitering: Creates an event when the motion of a loitering object in the virtual area is detected.
` Minimum Duration (sec): You can set the minimum time required to create an event after object detection for each virtual
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area. If an object keeps being detected over the set period, an event is created.
Detection-excluded area/Non-detection area setup
In the virtual line and area, you can set areas to exclude motion detection from.
Video Loss Detection
You can set the camera so that the camera can trigger the alarm if it is disconnected or the video is lost due to unstable network connection.
Menu > Event > Video Loss Detection
• Apply to CH : If you select <Apply to CH>, the "Apply to CH" confirmation window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected channels.
•
CH : Click < > to display the channel information table.
•
Video Loss State : Specify the use of video loss detection.
•
Alarm Out : Select an alarm output method.
` For alarm output, see the "HDD Alarm Setting" in "Menu Setup > Setting the Device" in the Table of Contents.
•
Alarm Duration : Specify the duration of the alarm output with the beep.
` Area Initialization: You can clear all the set areas.
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` Add: You can create an event area within an area. ` The camera MD/VA setup is applied to the camera setting. ` Each camera product support different features. For more information, see the camera manual or help.
44_ menu setup
Alarm Out Schedule

NETWORK CONFIGURATION

You can set the conditions and operating hours for scheduled alarms.
Menu > Event > Alarm Out Schedule
•
Alarm Out : Sets the alarm output method.
` For alarm output, see the "HDD Alarm Setting" in "Menu Setup > Setting the Device" in the Table of Contents.
-
<ON> : Marked in green, and always generates alarm on scheduled time.
-
<OFF> : Marked in black, no alarm is generated even if an event occurs.
-
<Event Sync> : Marked in orange, generates alarm only when an event occurs.
•
Apply to All Alarm out : Applies the configured schedule to all alarms.
` When the alarm is generated on the scheduled time, you can stop the alarm by canceling the schedule.
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It provides networked monitoring of Live screen from a remote place, and supports mail forwarding function with events. You can configure the network environment which enables such functions.
Interface
You can set the network connection route and protocol.
Setting a network connection
Sets the protocol and environment of the network.
Menu > Network > Interface
• Network : Each NVR product supports a different number of network ports. If it supports two or more network ports, you can set the network for each function as follows.
• Camera : Can be used as a port for connecting a camera. If you connect a camera, then the camera video will be transmitted. Using the network information, you can access the web viewer.
` If a UTP cable is used for connection, (UTP) is displayed; if a fiber optic cable, (Optic).
• Viewer : Can be used as a port transmitting video to the web viewer. If you access the network information on your browser, then you can remotely monitor video in your web viewer.
• iSCSI : Can be used as a dedicated port for an iSCSI connection in PRN-4011.
• All : Can be used as a common port for connecting camera, web viewer, and iSCSI. For PRN-4011, a
dedicated port must be used for an iSCSI connection.
-
IP Type : Select the type of network access.
-
IP Address, Subnet Mask, Gateway, DNS
` Static : IP address, subnet mask, gateway, and DNS can be directly entered.
` DHCP : IP address, subnet mask, gateway, and DNS can be automatically set.
` PPPoE : IP address, subnet mask, gateway, and DNS can be automatically set.
-
User ID, Password : To set the access mode to PPPoE, enter the "User ID" and "Password" registered to PPPoE.
• Transfer Bandwidth : Enter the max data rate for transfer.
• Default Gateway : Can set the default gateway. If there are multiple network ports, set one of them as the
default gateway.
● MENU SETUP
` The DNS values of <DHCP> and <PPPoE> can be directly entered only if you have selected <Manual>.
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English _45
menu setup
Connecting and Setting the Network
Networking may differ from the connection method, check your environment before setting the connection mode.
When no router is used
•
Static mode
-
Internet connection : Static IP, leased line, and LAN environments allows connection between the NVR and remote user.
-
NVR Network Settings : Set the <Network> in <Interface> menu of the connected NVR to <Static>.
` Consult your network manager for IP, Gateway and Subnet Mask.
•
DHCP mode
-
Internet connection : Connect the NVR directly to a cable modem, DHCP ADSL modem or FTTH network.
-
NVR Network Settings : Set the <Network> in <Interface> menu of the connected NVR to <DHCP>.
•
PPPoE
-
Internet connection : An PPPoE modem is directly connected to the NVR, where the PPPoE connection requires user ID and password.
-
NVR Network Settings : Set the <Network> in <Interface> menu of the connected NVR to <PPPoE>.
` PPPoE <User ID> and <Password> should be the same to the PPPoE user information.
If you don't know the ID and password, consult your PPPoE service provider.
•
Setting the DHCP IP Address of the Broadband Router
1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected to the Broadband Router and enter the router's address (ex : http://192.168.1.1).
2. At this stage, make the local PC's windows network configurations to the below example : Example) IP : 192.168.1.2
Subnet Mask : 255.255.255.0 Gateway : 192.168.1.1
-
Once connected to the Broadband Router, it prompts with password. While entering nothing to the User Name field, enter "admin" into the password field and press <OK> to access the router configurations.
-
Access the router's DHCP configuration menu and set its DHCP server activation, and provide the start and end address. Set the start address (192.168.0.100) and end address (192.168.0.200).
` Above steps may differ from the router devices depending on the manufacturer.
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Port Setting
Menu > Network > Interface > Port
When a router is used
` To avoid IP address conflict with the NVR's static IP, check followings :
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•
Setting the NVR with a static IP
-
Internet connection : You can connect the NVR to a router which is connected to an PPPoE/Cable modem or a router in a Local Area Network (LAN) environment.
•
Setting the NVR Network
1. Set the <Network> in <Interface> menu of the connected NVR to <Static>.
2. Check whether the set IP address is in the static IP range provided by the Broadband Router.
IP Address, Gateway, and Subnet Mask : Consult your network manager.
` Check whether the set IP address is in the static IP range provided by the Broadband Router.
` If a DHCP server is configured with starting address (192.168.0.100) and end address (192.168.0.200), you should set the
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IP address out of the configured DHCP range (192.168.0.2 ~ 192.168.0.99 and 192.168.0.201 ~ 192.168.0.254).
3. Check the Gateway address and subnet mask are equal to those set in the Broadband Router.
•
Protocol Type : Select the protocol type among TCP, UDP - Unicast and UDP - Multicast.
•
Device Port : Enter the connectable port number. Initially, <554> is set.
-
TCP : It has better stability and lower speed when compared to UDP, and recommended for internet environments.
•
UDP Port : Initially, <8000~8159> is set. It increases / decreases by 160.
-
UDP : It has less stability and faster speed when compared to TCP, and recommended for local area network (LAN) environments.
•
Multicast IP Address : User can directly input.
•
Multicast TTL : Select from 0 ~ 255. Initial value for the TTL is set to <5>.
•
HTTP Port : Enter the port number for the Web Viewer. Initially, it is set to <80>.
•
HTTPS Port : In this version, the security of HTTP (web communication protocol) is enhanced. The initial port is <443>.
•
Cam Proxy Port : Sets the camera proxy port. The default is <10001>.
•
Send SSL : Select this option to send SSL.
•
Backup Bandwidth : Select the degree of backup bandwidth.
46_ menu setup
DDNS
If a remote user accesses the network, you can set whether or not to use DDNS and the site to be connected.
Menu > Network > DDNS
•
DDNS Site : Specify the use of DDNS and select a site that you registered.
•
Server Name : Enter the server name registered with the DDNS site.
•
Product ID : Enter the DDNS site user name.
•
Host Name : Enter the hostname registered with the DDNS site.
•
User Name : Enter the user name registered with the DDNS site.
•
Password : Enter the user password registered with the DDNS site.
` See "Using virtual keyboard" in the Appendix.
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` If you select <OFF>, the input box will be inactive. ` If you select <ddns.hanwha-security.com>, the host name input box will be inactive.
To check Quick Connect status
A progress bar and its message appears for a Quick Connect.
•
Quick Connect Success : Message for a successful connection.
•
Invalid Network Configuration : Message appears if the network configuration is not valid. Check the configuration.
•
Please enable UPnP function of the router : Message appears if the router requires UPnP function enabled.
•
Failed to find the router : Message appears if the router is not found. Check the router's configurations.
•
Please restart the router : Message appears if the router should be restarted.
DDNS Setting
•
Setting DDNS in the NVR
In the <Protocol> menu of the connected NVR, set <Protocol Type>.
- The Protocol type can only be set to TCP.
•
DDNS Settings of the Router
Select the corresponding menu for the network transfer protocol of the router.
•
Setting up UPnP of Router
Refer to the router's documentation to enable the UPnP function of the router.
● MENU SETUP
•
Quick Connect : Appears if the <ddns.hanwha-security.com> is selected for a <DDNS Site>. To use the function, set to <Use> after connecting the NVR to a UPnP router.
` If canceled during Quick Connect configuration, it automatically switches to <Not Use> and saved.
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` If you are setting up a port that is already in use, then the connection might fail. Check the port setup of your router. ` Server name, product ID, and quick connect can be displayed if you set <DDNS Site> to <ddns.hanwha-security.com>. ` DDNS is a short form of Dynamic Domain Naming System.
DNS (Domain Name System) is a service that routes a domain name consisting of user friendly characters (ex : www.google. com) to an IP address consisting of numbers (64.233.189.104). DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with the DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system.
English _47
menu setup
IP Filtering
You can prepare the list of IP addresses to allow or block access to a specific IP address.
Menu > Network > IP Filtering
• Filtering Type :
-
Deny : If you select reject, access to the registered IP address will be limited.
-
Allow : If you choose permit, then they can only access the registered IP addresses.
• Use : Select the checkbox for the IP address that will use IP filtering.
• IP Address : Enter the IP address for filtering.
• Filtering Range : If you enter an IP address or prefix, then the range of IP addresses blocked or permitted will
be displayed.
` If a camera's IP address is not included in the Permit list or is in the Reject list access to it will be rejected.
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` For IPv4, camera IP filtering through PoE port is not immediately applied. (Previous connections are maintained, and filtering
is applied on next login.)
SSL
You can select a security connection system or install public certificates.
Menu > Network > SSL
• Secured Connection System : You can select a type of security connection system.
-
HTTP (Non-secured connection)
-
HTTPS (Secured connection using unique certificate)
-
HTTPS (Secured connection using public certificate)
` If the NVR device is connected to the external internet or installed in an environment with high priority for security, making a
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secure connection is recommended.
• Install Public Certificate : You can scan and register public certificates to be installed.
If you want to use a certificate, you need to install a certificate file along with and an encryption file.
` The <HTTPS (Secured connection using public certificate)> menu can be selected only if there is a registered public
certificate.
48_ menu setup
802.1x
Live Streaming Setting
When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding certificate.
802.1x is a certificate system for the server and the client. It can guarantee robust performance against hacking into the Tx/Rx network data, virus or information leaks.
By using this system, you can block access from a client who is not certified and only allow communication to certified users and thus increase the level of security.
Menu > Network > 802.1x
• EAPOL Version : Select the EAPOL version to be used as protocol.
` Some switch hubs will not operate if you set them to version <2>. Select version <1>.
• ID : Enter the ID provided by the RADIUS server administrator.
` If the entered ID does not match the ID of the client's certificate, it won't be processed properly.
• Password : Enter the password provided by the RADIUS server administrator.
` If the password you entered does not match that of the client's private key, it won't be processed properly.
You can set the video profile transmitted to the network. In the "Device > Camera > Live setup" menu, if you set live replacement to <Manual>, then the live streaming profile is used as the output of the extended monitor.
Menu > Network > Live Streaming
•
Profile : Select a network profile for the connected camera.
•
Codec : Show the codec information for the selected network profile.
•
Resolution : Display the resolution for the selected network profile.
•
Frame Rate : Shows the selected network profile's frame rates.
` If the profiles used for network and recording are different, camera's video feed may not comply with the frame rate as
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specified in the camera.
● MENU SETUP
• Certificates : Search for a device. Click on <Rescan> to search for a device again.
• CA Certificate : Select this only if your public certificate includes the public key.
• Client Certificate : Select if the public certificate includes a client's authentication key.
• Client Private Key : Select it if the public certificate contains the client private key.
` For successful implementation of the 802.1x operating environment, the administrator must use the RADIUS server.
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In addition, the switch hub connected to the server must be a device that supports 802.1x.
` If the time setting of the RADIUS server, the switch hub and an NVR device do not match, communication between them can
fail.
` If a password is assigned to the client's private key, the server administrator should confirm the ID and password.
The ID and password allow up to 30 characters each. (But it only supports letters, numbers and special characters ("-", "_", "." 3 types) only. Accessing non password-protected files is allowed without entering a password.
` The 802.1x protocol adopted by the NVR is EAP-TLS. ` You need to install all three certificates to use 802.1x.
English _49
menu setup
E-mail
You can send an e-mail to a NVR-registered user at a specific time interval, or if an event occurs.
SMTP Setting
Sets the SMTP mail server.
Menu > Network > E-mail > STMP
•
Server Address : Enter the SMTP server address to connect to.
•
Port : Sets the communication port.
•
Use Authentication : Check this if the SMTP server uses user authentication. The account input box will be activated.
•
ID : Enter a ID to use authentication when connecting to the SMTP server.
•
Password : Enter the password of the SMTP server user.
•
Secure Transfer : Select one from <Never> and <TLS (if available)>.
•
Sender : Use the virtual keyboard to enter the sender's e-mail address.
` See "Using virtual keyboard" in the Appendix.
Event Setting
You can set the interval and type of the event that will be sent to the user.
Menu > Network > E-mail > Event
•
Event Interval : Set the event interval.
` If a series of events occurs, the e-mail will be sent at the specified interval, not on each event.
•
Use Event Transfer : Select an event type to send if an event occurs. If the selected event occurs, the e-mail will be sent to the group that has the recipient authority.
Recipient Setting
You can create a group and add users to it or; you can delete users and change a group.
Menu > Network > E-mail > Recipient
•
E-mail Test : Conducts the test on the server settings.
50_ menu setup
• Click on <
Select a group name and the privilege.
• Select a recipient group to receive emails.
If a group is added, it will appear in the group list.
• Click on <
Select a group and enter names and email addresses. If a group is created, you can add a recipient.
> to add a group.
> to add a recipient.
` For information on entering user name and email address, see "Using virtual keyboard" in the Appendix.
SNMP
DHCP Server
Using the SNMP protocol, the system or network administrator can monitor the network devices remotely as well as the operating environment.
Menu > Network > SNMP
• Enable SNMP v1 : SNMP v1 is used.
• Enable SNMP v2c : SNMP v2c is used.
-
Read Community : Enter the name of read-only community to access the SNMP information. By default it is set to <private>.
-
Write Community : Enter the name of write-only community to access the SNMP information. By default, it is set to <public>.
• Enable SNMP v3 : SNMP version 3 is used.
-
Password : Set the initial user password for SNMP version 3.
• Enable SNMP Traps : SNMP trap is used to send important events and conditions to the Admin System.
-
Trap Manager : Enter the IP address to which messages will be sent.
` SNMP v3 can be set only if the security connection method is set to HTTPS mode.
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See the "SSL" page under "Menu Setup > Network Configuration" in the Table of Contents.
You can set the internal DHCP server and assign an IP address to the network camera.
Network Setting
Menu > Network > DHCP Server > Network
•
Network : Select <Setup>, and you can set the IP range operated by the server and time.
To set the DHCP server
1. On the DHCP Server Setup window, click <Setup>.
2. Select <Run> in the <Status> field.
3. Enter the starting IP and end IP in the <IP Range> field.
4. Fill in the <IP Lease Time> field.
5. Click <OK>.
The IP range entered is set as the DHCP server address of the network.
Check IP
You can check the IP address assigned to the current DHCP server, MAC address, and the connected network port information.
● MENU SETUP
Menu > Network > DHCP Server > Check IP
•
Network : If the product supports multiple network ports, you can select from the many network ports.
` For QRN-410 and QRN-810 that support only one network port, you cannot select from different network ports.
English _51
menu setup
Failover
This function is only available for products that support failover. For products that support failover, see “NVR products supporting each feature”. (Page 4)
Functions allowing other devices in a ready-state to perform recording if the NVR device can't perform recording due to network error.
You can connect 32 “Normal” devices to one “Standby” device.
`
For a device to be configured for troubleshooting, both the camera and the viewer port must be connected to the local network.
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` All devices should be the same model when performing troubleshooting. ` Troubleshooting network interface supports IPv4 only. ` The time of all devices should be synchronized. For time sync setup, see the "Menu Setup > System Setup" page in the
Table of Contents.
` The network IP bandwidth should be set differently in the NVR.
- Example of IP in a different bandwidth
Example 1) IP : 192.168.1.200, subnet 255.255.255.0
In the Example 1) above, since 255 of the subnet corresponds to 192.168.1, any IP in a format of
192.168.1.x has the same bandwidth. An IP in a format of 192.168.2.x has a different bandwidth with an IP in a format of 192.168.1.x.
Example 2) IP : 172.16.1.200, subnet 255.255.0.0
In the Example 2) above, since 255 of the subnet corresponds to 172.16, any IP in a format of 172.16.x.x has the same bandwidth. An IP in a format of 172.17.x.x has a different bandwidth with an IP in a format of 172.16.x.x.
` For detailed network setup, see the "Menu Setup > Network Configuration" page in the Table of Contents.
To set troubleshooting
1. Set a device to 'Standby' and set the rest of the devices to 'Normal' mode.
2. Enter the viewer port ID and administrator's password of a 'Standby' device that you wish to connect from
a device set to a normal mode, and press the <Connection> button under the status bar.
3. Check the IP and status of the 'Normal' devices connected to the 'Standby' device.
Menu > Network > Failover
In the case of normal mode
• Standby IP (All) : Enter the viewer port ID of a standby device to access.
• Standby Password : Enter the administrator password of the standby device.
• Status : Displays the current connection status.
• Access or Disconnect button : Click the button to access or disconnect the access.
In the case of standby mode
• Device list/Status: Shows the current state of the normal device(s) connected to the standby device. To delete
a connected normal device, click the <Delete> button on the right side of the device.
` For a Standby device, you can only use limited functions in the <System Environment>, <Device> and <Network>
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menus. You can't use the <Record> and <Event> menus.
` Activating the troubleshooting operation while playing a video or backing up a section in the Standby device will stop the
previous operation and a live image will be displayed.
State name Descriptions
Ready
Connected
Failover
Connected fail
Authentication failure
Connected(Match Time Required)
Connected(check camera port IP)
Connected fail(check camera port IP)
Connected fail (It is a different model.)
Ready to be connected
Normal and standby are connected (troubleshooting mode available)
Troubleshooting is being performed
Connection was attempted but failed
Authentication failed due to incorrect standby password when attempting connection
Connected but not time synchronized with the standby equipment
Situation in which the IP bandwidth of the camera port does not match even in a case of connecting from the camera port of a normal device to the viewer port of a standby device or to the port of the same viewer
Situation in which connection from the camera port of a normal device to the camera port of a standby device has been attempted, but it failed to establish connection
Attempted to establish a connection between different models but failed to establish connection
• Mode : Select either <Normal> or <Standby> mode.
-
Normal : Device in recording operation. It is monitored by the Standby device.
-
Standby : Device that is in a ready-state, not performing the recording operation. It performs the recording operation instead of the Normal device that is out of order.
52_ menu setup
Example) PRN-4011
-
Subnet 1 -> Network 1 (camera)
-
Subnet 2 -> Network 2 (camera)
-
Subnet 3 -> Network 3 (all)
Subnet 1 / Subnet 2
Subnet 3
Normal Normal Standby
Recording Stream
FailOver Monitoring
Fake Recording Stream
REC
REC
ALARM POWER
BACKUPNETWORK RAID
HDD
1 2 3 4
5 6 7 8
9 10 11 12
USB
ALARM POWER
BACKUPNETWORK RAID
HDD
1 2 3 4
5 6 7 8
9 10 11 12
USB
REC
ALARM POWER
BACKUPNETWORK RAID
HDD
1 2 3 4
5 6 7 8
9 10 11 12
USB
P2P
This function is only available for products that support P2P. For products that support P2P function, see “NVR products supporting each feature”. (Page 4)
When using P2P service, NVR can be used by connecting to mobile web viewer.
Menu > Network > P2P
•
Enable P2P : Select check box if you want to use P2P service.
•
QR Code : Scan QR code by mobile device.
To run the P2P service
1. When <Enable P2P> is checked, the connection test runs to check if it can be remotely connected from
the current NVR.
2. When the connection is successful, search for Wisenet Mobile from the smart phone, and then install and run it.
` When Add a device > QR code is selected, the NVR QR code can be scanned.
3. When the QR code is scanned, the device ID that can be seen in NVR is automatically converted to mobile viewer ID, and the mobile viewer can be used right away when the ID/password of NVR is entered.
4. After this, it automatically connects to NVR and can be monitored easily with a smart phone when running Wisenet mobile app saved in the smart phone.
● MENU SETUP
` P2P service period expires in 5 years. If you want to extend it after expiration, contact your vendor.
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English _53

search & play

SEARCH

You can perform the search for recorded data by the time or by the search criteria such as an event. You can access the <Search> menu directly in Live mode.
1. In live mode, right click with your mouse button. The Live menu appears.
2. Select <Search>.
3. The Search menu should appear.
4. The search can be restricted by the Auto Delete function.
See the "Record Option" page under "Menu Setup > Setting the Recording" in the Table of Contents.
` Overlapped data : It only appears if there exists overlapped data on a certain time, produced due to the change of NVR's time
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setup. The latest data comes first, from <List0>. It does not appear in <Backup Search>.
` The search time is based on the time specified by NVR.
3. The record data on the specific date will be listed. The display bar is different according to the data type. So check the data type for the color in the left pane.
` If DST (Daylight Saving Time) is configured, overlapping multiple recordings may be produced for a certain moment of time.
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Such a time section is distinguished with red color to mark DST section.
•
Go to First : Move to the earliest recording date.
•
Go to Last : Move to the latest recording date.
•
All Channels : If you select a list, you can search for recorded videos of layout specified by you. By default, it will show search results for all channels.
•
Time : Enter a time to perform the search or use the up/down button <>> to select one.
•
Zoom In : The map enlarges in detail. It will switch in the sequence of 24hours - 12 hours - 6 hours - 2hours - 1hour.
•
Zoom Out : The map will switch in the reverse order of the detailed mode above. It will switch in the sequence of 1hour - 2 hours - 6 hours - 12 hours - 24 hours.
•
Preview screen : After selecting <Channels>, mouse-click or mouse-drag a desired time in timeline to view the still image at the time.
-
If the selected channel does not contain any recorded data, it will be marked black.
4. Select a data item and click <Play>. The recorded video for the selected channel will play.
` Just like the timeline in time search, the timeline of the playback screen will exhibit different colors depending on the types of
recorded data.
Color indications depending on current recording status
The recorded data types are represented through the use of different colors. Each color corresponds to a certain recording type.
Time Search
You can search for recorded data of a desired time. The displayed time is based on the local time zone and the daylight saving time (DST). Therefore, data recorded at the same time from different areas may differ based on the time zone and the DST.
1. Select <Time Search> in the <Search> menu.
2. In the date selection window, click on the < > > button to select a search date.
` See the "To use the calendar" page under "Menu Setup > System Setup" in the Table of Contents.
Event Search
You can search for events by the channel and play them.
1. Select <Event Search> on the <Search> menu.
2. Configure the channel and date to search for.
3. Select Event Type. An Event Type pop-up appears when the <Setup> button is pressed.
` Event Type Option: All, Motion, Video Analysis, Auto Tracking, Defocusing, Fog Detection, Audio Detection, Audio Analysis,
G-Sensor, Emergency, Sensor, Schedule, Normal Recording
4. Select an event to play from the search list. Then the selected events will be played.
54_ search & play
Smart Search
Text Search
You can select a specific area of the image as an area of interest or exclusion using a virtual line to perform a search of events that have occurred in a specific time period.
` To use Smart Search, set "Menu > Event > Camera Event > Smart Search" to <ON> and set the "Motion Detection" or "IVA"
area of the camera to the whole area. However, to perform Smart Search with the Wisenet X series camera or later models, set the virtual area of the camera's "IVA" to the whole area. See the "Camera Event" page under "Menu Setup > Setting the Event" in the Table of Contents.
1. In the <Search> menu, select <Smart Search>.
2. Configure the channel, search date and time settings.
• Go to First : Moves to the oldest smart search result.
• Go to Last : Moves to the most recent smart search result.
• Event : Displays the type of event generated.
• Region of Interest : The entire screen is set as a non-detection area and a specific area designated as a
detection area. Click and drag on the image or select 4 vertexes to designate a desired detection area.
• Exclusive Region : The entire screen is set as a detection area and a specific area designated as a non­detection area. Click and drag on the image or select 4 vertexes to designate a desired non-detection area.
• Virtual Line : Detects a motion towards a marked direction based on the virtual line. At a desired position on the screen, click or drag the start point and end point of the line.
` Up to 3 areas of interest, areas of exclusion and virtual lines can be set, respectively.
You can search data that was entered into POS systems connected to NVR.
Onions 3.59 CHIP 2.37 Apple 2.69 Goat 0.79 Cheese 0.69 Onions 1.58 Peppers red, loose 0.59 2 x 0.79 1.18 Pasta 0.59 2 x 0.59 1.18 ======================== TOTAL 3.63
1. Select <Text Search> from the <Search> menu.
2. Please specify the search criteria and click the <Search> button.
` A deeper and more detailed search can be performed by using specific characters.
• Search characters : Enter characters using a virtual keyboard.
• Event Keyword : You can search for text with preset event keywords. Event keywords can be set by referring
to the "Text > Event Settings" page in the table of contents "Menu Setup > Setting the Device".
• Search Condition : Enter a word to search in the input screen and press the <Search> button.
-
<Case Sensitive> : If this option is checked, the search terms are case-sensitive.
-
<Whole Word> : If checked, only results that exactly match the input words will be displayed.
• Time overlap : This is displayed if there is data duplicated during a preset time interval.
• Preview screen : If data is selected from a list, a preview image is displayed.
All information is displayed in the text display below.
• Export : Stores all text search information recored in NVR to storage media.
3. Select data and <Play>.
Moves to a replay screen for searched text data.
● SEARCH & PLAY
3. Click the <Search> button.
` Search results displayed include a list, timeline and thumbnail. ` When you double-click a list or thumbnail displayed as search results, the applicable data can be played back. ` Click the <Next> or <Previous> button to change the date directly within the search results.
4. Select data to play and click <Play>.
Moves to the playback screen for the data searched.
English _55
search & play
Backup Search
Searches for backup data in the connected backup device. Only data in the format of NVR is included in the search.
1. Select <Backup Search> in the <Search> menu.
2. If a storage device with data is connected, the recording list saved in the device and the ARB data capacity
are displayed.
•
File Name : Displays the name of a file recorded.
•
Channel : Displays the recorded channel.
•
Record Period : Displays the record period.
•
Play Start Time : Select a time that you start playing.
3. Select data to play and click <Play>.
The screen switches to the backup data playback mode.
ARB Search
1. Select <ARB Search> from the <Search> menu.
` To perform ARB search, you should set <ARB> by referring to the "Storage Device > Device/Format" page in the table of
contents "Menu Setup > Setting the Device".
2. The type and model name of the ARB storage device are displayed. When storage media with data is connected, the list of recordings stored and ARB data volume are displayed on the equipment.
• File Name : Displays the name of a file recorded.
• Channel : Displays the channel recorded.
• Record Period : Displays the duration of recording.
• Play Start Time : Select the time at which the video is to be played.
• ARB Export Device : Selects an ARB storage device and exports a file.
` Press the < > button and you can check the free space remaining in the storage device.
3. Select data to play and click <Play>. The screen moves to the ARB backup data play screen.
56_ search & play

PLAYBACK

Using the Playback Button
Play
You can play data stored in the HDD and backup a desired portion of the data.
1. In the live screen menu, select the <Play> menu or click on <
2. Select a menu for searches.
` If this is the first time you try to play, you will start with the data search window.
To search for data, see the "Search & Play > Search" page in the Table of Contents.
3. Select a data item and click <Play> in the Search menu.
The selected data is played and the play launcher appears on the screen.
` If there is an existing data, <Play> will start immediately without performing the search.
•
Playback Information : Displays the date and time of the current data in the top corner.
•
Backup : Click < > to set the current time to the start time of backup; you can specify a backup area using the mouse (yellow triangle). Click < > again to set the current time to the end time of the backup and the "Backup Range" window appears.
-
Type : Supports formats of NVR and SEC.
` When you select the SEC format, you can select or deselect "Text data included".
-
Device : Select a backup device.
-
Check Capacity : Enables you to check the capacity of the selected storage device.
4. If you want to go back to the live screen during plays, then click on <
> in the launcher menu.
> of the launcher menu.
Checking menu while playing a video
1.
Right-click on the play screen. Screen menu appears on the play screen.
2.
Select a menu to run. For each menu details, see the "Split Mode Menu" page under "Live > Live Screen Menu" in the Table of Contents.
a r
b c d e f g h i j k l m n o p q
Name Description
Play Timeline Indicates the current playback point, and can be used to move.
a
Skip Backward Moves backward by unit time.
b
Fast Backward
c
Slow Backward
d
Step Backward Moves backward by one frame at a time.
e
Pause Stops playing the current video temporarily.
f
Stop Stops playback and moves to the live screen.
g
Step Forward Moves forward by one frame at a time.
h
Slow Forward
i
Fast Forward
j
Skip Forward Moves forward by unit time.
k
Playback settings
l
Return Move back to Search Menu before playing back video recording.
m
Audio Sets Audio ON/OFF.
n
REC Records all channels in Live mode.
o
ZOOM
p
Backup You can back up the video of the channel currently playing back.
q
Mode Switch Click on a desirable play mode to change the screen segmentation mode.
r
Used to rewind a video. (Supports x1, x2, x4, x8, x16, x32, x64, x1, x2 and x4 speed)
Used to rewind the video at a slow speed. (supports x1/2, x1/4, x1/8, x1/2 and x1/4 speed)
Used to play the video forward at a slow speed. (supports x1/2, x1/4, x1/8, x1/2 and x1/4 speed)
Used to play a video forwards. (Supports x1, x2, x4, x8, x16, x32, x64, x1, x2 speed)
You can configure the settings for fast play, slow play and skip in detail.
` Settings may be applied differently depending on the number of channels.
This is available in Single mode, which will enlarge the video from a selected channel. To cancel the zooming, simply double-click the enlarged image or select <Close Zoom> in the Live screen menu.
● SEARCH & PLAY
`
Rotate mode only appears in single screen mode. You can rotate the play screen by 90 degrees.
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English _57

starting web viewer

WHAT IS WEB VIEWER?

WebViewer is a software program with which the operator can access a remote NVR (Network Video Recorder) for real-time monitoring, PTZ control (if configured) or search.
NETWORK
Network Camera
REC
ALARM POWER
BACKUPNETWORK RAID
HDD
1 2 3 4
5 6 7 8
9 10 11 12
NVR
USB
NETWORK
Product Features
•
Remote connection using the browser
•
PTZ camera control enabled
•
Split mode supported
- 4:3 Mode : 4-split, 9-split, 16-split, 25-split, 36-split, 1+5-split, 1+7-split, 1+9-split, 1+12-split, 1+11-split, 2+8-split
- 16:9 Mode : 2-split vertical, 2-split horizontal, 3-split, 6-split, 12-split, 20-split, 30-split
- Full Screen Mode : 64-split
` Depending on the number of channels supported by the product, the number of screen split modes may vary.
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•
Saving function in JPEG/BMP/PNG image format for printing and storage.
•
Record video in AVI format-compatible with popular media players. (The integrated codec is needed)
•
To play the video in Windows Media Player, you must download and install the relevant codec from www. windows7codecs.com. (version 4.0.3 or higher)
System Requirements
The following lists the minimum suggested hardware and operating system requirements needed to run the Web Viewer.
Remote PC

CONNECTING WEB VIEWER

1. Open your web browser and type the IP address or URL of NVR into the URL address box.
` Default web viewer address
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- PRN-4011: 192.168.3.200
- Other products: 192.168.2.200
2. A user with the admin permissions should provide the admin ID and password. A registered user should provide the user ID and password.
`
All settings are applied according to the NVR settings.
J
`
To log in with a different ID, quit your Internet browser and log back in.
`
The initial ID and password for webviewer is "admin" and "4321". When an initial password is entered, while partially resetting to access a web viewer, a pop up window will appear that will guide the user to change the password and when doing a whole reset to access a web viewer, a pop up window will appear that will guide the user to complete the settings for the Install Wizard. Set a new password when a pop up window appears.
`
If you change the web port when connecting to the Webviewer, you may fail to access since the applicable port is blocked. In this case, change the port to a different port.
`
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it's a user's responsibility for the security and any other problems caused by mismanaging a password.
` It allow s up to 10 simultaneous access including the Admin and general users.
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` Password of the Admin and general users can be changed in <User> menu of the NVR. ` Normal users should have set <Webviewer> under <Restriction on Network Access> to Use before connecting to the
Web Viewer. See the "Setting Permissions" page under "Menu Setup > User" in the Table of Contents.
` All settings are applied by the NVR's settings.
3. The plugin installation confirmation pop-up window will appear.
Item Minimum Recommended
CPU Intel Core 2 Quad 2.5GHz or higher Intel i7 (3.5GHz) or more
RAM 3GB or more 4GB or more
HDD 200GB or more 500GB or more
VGA Memory 512MB or more 1GB or more
Display Resolution 1280 x 1024 or higher
Graphics card GTX 645 or higher
- Supported OS : Windows 7, 8.1, 10, Mac OS X 10.9, 10.10, 10.11
- Plug-in free web viewer
OS
Supported web browsers : Google Chrome 47, MS Edge 20
- Plug-in Webviewer
Supported web browsers : MS Explorer 11, Apple Safari 9 Mac OS X only
Network 10/100/1000 Ethernet NIC
58_ starting web viewer
4. When a program installation wizard window appears, press
the [Install] button to install the program.
` The version of the program installed may vary depending on the
update version.
5. When program installation is complete, click on the [Finish] button.
6. After completing installation and successfully logging in, the main live viewer screen appears.
To access the plugin web viewer
Set auto execution of plugin (npNVRViewer) in the browser menu that you first access and refresh the screen after activating the plugin or selecting plugin reliability.
` Each time the browser is upgraded in the future, the plugin activation
method can be changed. Plug in setting menu can be referred to in the browser manual.
` On a browser in the latest version that does not support plug-ins,
M
please refer to the descriptions about the plug-in free web viewer stated below.
To access the plugin free web viewer
Internet browsers that do not use plug-ins will automatically connect to the plug-in free web viewer. (e.g.: Chrome, Edge Browser)
` As the plug-in free webviewer has lower performance than the
J
plug-in webviewer, it has a limit on the monitoring of high quality profiles. To monitor high quality profiles, use either a plug-in webviewer or network Viewer.
● STARTING WEB VIEWER
` If you log in to the web viewer without registering any camera to the product, the Register camera window will appear along
M
with the product installation wizard. If the number of detected cameras is smaller than the number of channels supported by NVR, then all of them are automatically registered and the registered camera information (fps and possible recording days) will be displayed. If it is greater then the number of channels supported by NVR, then you need to select a specific camera and register it. See the "Live > Install Wizard" page in the Table of Contents. However, if your product supports PoE, then no camera is automatically registered—only the list of detected cameras will be displayed.
English _59

live viewer

LIVE VIEWER

You can check the video from camera registered in the NVR connected from a remote PC. Also, you can adjust the camera and check the network transfer status.
Screen layout of the plugin free web viewer
h
g
b c
Menu Description
System Status Display
a
a
d e f
Displays icons that indicate the screen state of system status.
` For more detailed description of each item, see the "Live Viewer > Live Screen
Configuration" page in the Table of Contents.
Screen layout of the plugin web viewer
a m
b c d
e f
g h
i
j
Menu Description
a
b
System Stauts Indicator
Menu Selection
Date/channel
Displays icons to display the screen or system status.
Switches into corresponding menu screen by clicking each menu.
Shows the access date/time and the selected channel.
l
k
View Menu
b
Select Menu
c
d
e
f
g
Shutdown
h
` Plug-in Free Webviewer only supports a single split live screen. However, output of only up to 720p resolution is available.
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Resolution exceeding 720p will not be displayed. (Exception - H.265 codec is not output if the resolution and frame rate exceed 720P 26fps.)
` You can change the live screen by selecting <Channel 1>. ` If "Out of Web Resources" pop-up message is prompted, adjust the monitor resolution.
Enables or disables View Menu.
Displays the user login ID and moves to the setup page.
` It uses the same setup method as the existing web viewer. See the "Setup Viewer" page in
the Table of Contents.
Changes the camera profile.
Captures the current video and saves it in a designated path.
Supports the PTZ Digital Zoom function.
Changes the aspect ratio.
Turns off the power of the NVR system.
Sound
Capture
Print
c
Rotate Video
Keep ch. scr ratio
Keep full scr ratio
Channel change
d
Full screen
Sets the sound connected to each channel to either ON/OFF.
Saves current video for the selected channel in the path designated by the user.
Prints current video image for the selected channel through designated printer.
Rotates the screen of a selected channel by 90 degrees.
Changes screen ratio of the selected channel.
Changes screen ratio for all channels.
Switches to the previous/next channel group.
Switch from the full screen to the split screen. Press the [ESC] key on the keyboard to exit full screen mode.
` Safari for Mac does not support full screen mode.
60_ live viewer
Menu Description

LIVE SCREEN CONFIGURATION

Channel information
Pause
e
Stop Alarm
OSD
PC recording
NVR recording
Select Profile
f
Layout setting
g
Switching
h
PTZ
i
Fisheye
j
Display Pane
k
Shows the channel information selected.
` If the user's PC monitor does not support 60Hz at a specific high resolution, or the HDMI
cable does not support HDMI 2.0, 60fps or higher will not be output from the channel information.
Temporarily stops the videos in all the channels or deactivates the Pause function in suspending status.
Deactivates an alarm when it occurs.
Check the OSD item to display the OSD screen information in the web viewer window.
Saves the real-time video, in AVI format, from the selected channel in a designated folder on the PC.
Start and stop NVR recording.
Sets a desired profile for each channel.
Set the layout.
Set the sequence.
Controls connect PTZ camera(s).
Runs the fisheye settings for the selected channel. (Configures the mounting mode and the view mode to correct the screen distortion.)
Displays the video of camera connected to NVR.
System Status
You can check the status or operation of the NVR with the icons on the live screen.
` On a plug-in free web viewer, some of the status information icons are not displayed.
Item Description
It is displayed when there is a problem with the fan.
`
Only provided for products that support fans. (See page 4 of the Product Specification Manual)
It is displayed when there is an issue with the recording conditions.
Displayed if the HDD is full and the NVR has an insufficient space to record.
Displayed if no HDD is installed or the existing HDD should be replaced.
Displayed if the HDD needs a technical examination.
System Operation
It is displayed when there is a malfunctioning HDD in the RAID.
` There are one or two HDD malfunctions but you can still read or write to it. `
Only provided for products that support RAID. (See page 4 of the Product Specification Manual)
● LIVE VIEWER
l
m
Tex t
ID
Quick setup
Manual backup
Status
Help
Shutdown
Turns text devices and data output located in the right side of Search ON/OFF.
Display the ID of user connected.
Simple camera registration and recording settings.
Manually backup the video of the camera connected.
Shows the camera live and recording status.
Move to the help window.
Turn off the NVR system.
It is displayed when recovering an RAID Error.
`
Only provided for products that support RAID. (See page 4 of the Product Specification Manual)
It is displayed when you cannot write RAID due to a malfunction of HDD.
`
Only provided for products that support RAID. (See page 4 of the Product Specification Manual)
Appears when input data rate per channel exceeds the specified data rate limit.
English _61
live viewer
Item Description
It is displayed when an iSCSI device is disconnected.
`
Only provided for products that support iSCSI. (See page 4 of the Product Specification Manual)
It is displayed when the network is overloaded. It is displayed when the network is overloaded.
` It occurs when the max receiving performance is exceeded, causing an overload to
the CPU. It will disappear if you modify the camera setting or delete a camera to reduce the level of performance overload.
System Operation
It is displayed when there is firmware to update the server. It is displayed when there is firmware to update the server.
Displayed when the battery that enables time information to be saved in the NVR equipment is empty.
If you press the screen stop button, it is displayed.
It is displayed when all the channels are switched at the set time interval.
Using the setting icons
• : If the button is selected, you can turn on/off the function to query text devices and data that are located in a separate area.
•
: Display the ID of user connected.
• : You can register a network camera for each channel and easily set the resolution and the number of shots in case of event occurrence or manaual recording.
` For more information about how to register a camera, see the "To
register a camera" page under "Menu Setup > Setting the Device"
in the Table of Contents.
` If the failover mode is in a standby state, <Quick Setup> item is
hidden.
•
: You can manually enter the desired backup channel
and time/date to backup the recorded video.
` You can select whether or not to "Text data included" for SEC format.
: You can check the recording status and the status of
•
camera connected.
-
Live : Select <Live> to check the status of camera connected to each channel and the transmission information.
-
Recording : Select <Record> to check the following for each channel : profile, recording type, inputs / recording transmission rate, settings / inputs / amount of recorded data.
-
PoE: If you select <PoE>, you can check the amount of PoE consumption connected to each channel. Only available for products that support PoE.
62_ live viewer
> : You will be immediately directed to the homepage of Hanwha Techwin.
• <
To capture a screen
Selecting a profile
1. Click < > button. When a pop-up window appears, select the saving path for captured image.
2. Select the path and name the file. And then click the <OK> button.
3. Save current camera's video image as .bmp, .jpg or .png file.
` If the viewer is running without the administrator's permission in
J
Windows 7, you may not save the captured image as .bmp, .jpg or .png file.
To print a screen
1. Click < > button.
2. Print current camera's video image with the printer
connected to the PC operating the Web Viewer.
You can select a profile for each channel.
1. Multi-split screen is connected to profile #1 by default.
2. Single split screen is connected to profile #2 by default.
3. The user can select a profile to change it.
` Due to the PC performance or network bandwidth issues, the
connection or video display may fail.
Setting the layout
If you don't add or save it in the layout after registering a camera, the live screen will not be displayed.
Click on the <
If you want to add a layout
Click on < Set the layout name to add and click on the <OK> button to add it.
If you want to change the layout name
Select the layout name to change and click on < After changing the name, click on the outside of the layout window to change the name.
> button to launch the layout setting screen.
>.
>.
● LIVE VIEWER
English _63
live viewer
If you want to save the layout
Click on < The changed layout will be saved.
M
If you want to delete the layout
After selecting the layout to delete, click on < The selected layout will be deleted.
M
>.
` The layout for each user is saved separately.
>.
` Unless you press the Save or Delete button, changes will not be
saved.
Changing Split Mode
When clicking the Split Mode selection button, the screen is changed into the selected split mode.
Setting screen switching
If you don't register the layout, the screen switching function will not operate.
You can view the layouts one by one.
Click on the <
1. Select the layouts to be shown in turn by pressing <
2. Enter the screen switching time.
> button to launch the switching setting window.
>.
To switch to full screen mode
Click on <
To switch from the 64 channel split screen to the full screen.
To exit full screen, press the [ESC] key.
64_ live viewer
>.
3. Click on the <OK> button to save the designated sequence.
To perform switching
CH1 CH3
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CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
CH1 CH2
CH3 CH4
CH1CH7 CH8
CH4
CH3
CH2
CH5
CH1
CH6 CH12
CH1
CH13
CH19
CH4
CH7
CH5
CH10
CH8
CH11
CH6
CH2 CH3
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH1 CH2
CH3 CH4
CH5 CH6
CH7 CH8
CH9 CH10
CH11 CH12
CH13 CH14
CH15 CH16
CH1
CH4 CH5
CH2
CH6
CH1 CH3
CH7 CH8 CH9
CH13 CH14
CH11
CH15
CH10 CH12
CH16
CH1 CH3
CH2
CH4 CH5 CH6
CH1
CH2
CH1 CH2
CH3 CH1
CH15
CH11
CH16
CH12
CH7
CH3
CH8
CH4
CH13
CH9
CH14
CH10
CH5
CH1
CH6
CH2
How to query text devices and data
Click on the <Sequence> button to activate the switching mode and run a sequence.
Auto Sequence
You can monitor the split mode of your own choice by switching one after another at a certain interval.
Example) PRN-4011
` For segmented screen switching, set <Sequence switching time> on the "Monitor" page under "Menu Setup > Setting
M
the Device" in the Table of Contents to automatically switch to the next sequence according to the preset time.
` When switching to another channel, the video may be slightly delayed depending on network status. ` If you perform automatic switching of a single screen, the layout setting menu will be deactivated during operation.
CH1 CH2
CH1 CH2
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
Single mode
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
CH1
1
64
CH1 CH2
CH1 CH2
CH1 CH2
CH3 CH4
CH3 CH4
CH3 CH4
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH1 CH2
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
CH3 CH4
4-split mode
CH3 CH4
CH3 CH4
1-4
61-64
Checks the text data transmitted from POS systems that are connected to NVR.
If the <
> button is selected, you can turn on/off the function to query text devices and data located in a separate area.
` To view the data, you should set the text device in advance by referring to
the "Tex t" page in the table of contents "Menu Setup > Setting the Device".
● LIVE VIEWER
CH1 CH3
CH1 CH3
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH4 CH5
CH2
CH1 CH3
CH1 CH3
CH1 CH3
CH4 CH5
CH4 CH5
CH4 CH5
CH7 CH8 CH9
CH7 CH8 CH9
CH7 CH8 CH9
9-split mode
CH7 CH8 CH9
CH4 CH5
CH2
CH7 CH8 CH9
CH4 CH5
CH2
CH7 CH8 CH9
CH7 CH8 CH9
CH6
CH7 CH8 CH9
CH6
CH2
CH2
CH2
CH6
CH6
CH6
CH6
CH6
1-9
CH3
CH3
CH7
CH4
CH11
CH8
CH15
CH12
CH16
CH4
CH8
CH12
CH16
CH7
CH11
CH15
CH4
CH4
CH8
CH8
CH12
CH12
CH16
CH16
1-16
49-64
CH1
CH2
CH1
CH2
CH5
CH6
CH2
CH6
CH10
CH14
CH5
CH9
CH13
CH2
CH6
CH10
CH14
CH9
CH13
CH3
CH7
CH11
CH15
CH6
CH10
CH14
CH3
CH7
CH11
CH15
CH10
CH14
CH6
64
55-63
CH1
CH5
CH9
CH13
CH1
CH5
CH9
CH13
16-split mode
English _65
live viewer

CONTROLLING A CONNECTED NETWORK CAMERA

Controlling PTZ
If PTZ camera is connected, the < > icon appears on screen. When selecting corresponding camera channel, the PTZ tab is provided to allow you to control the PTZ.
p a
b
c
o n
m
l
f
g h i j k l m n o p
Item Description
Preset
Swing
Group
Trace
Tour
Focus
Zoom
Sensitivity
Digital Zoom Off
Fisheye D-PTZ
Simple focus
Sets the preset position for camera framing and moves to designated preset position when selecting a desired preset.
Moves between the preset start point and end point.
Moves in the path specified by combining the preset.
Moves camera's framing in the predefined path.
Moves in the path specified by combining multiple groups.
Adjusts the focus of the camera.
Zooms in/out the image by controling camera's zoom.
Adjust the sensitivity of your camera operation.
Returns to the original size from the zoomed state.
Provides the digital PTZ function for the distortion corrected screen.
Automatically adjusts the camera focus.
Camera menu
a
Direction Adjustment
b
Digital zoom
c
Sound
d
Volume control
e
d
e
f g h i j
Item Description
Displays the camera settings menu.
Use this to adjust the direction of the camera or click the crosshair in the center to use it as an OK button.
Adjust digital zooming to make an image larger or smaller.
You can set the camera audio torque and mute.
Change the PC volume between 0 and 100.
k
To activate digital zoom
1. Press the < > button and the screen will be zoomed in by 50% per click.
2. Press the < out by 50% per click.
` You can zoom in or out by 10% with the mouse wheel.
3. Click the < size.
` Digital zoom function is only available in the single model.
M
> button and the screen will be zoomed
> button and the screen returns to 100%
To use the Digital PTZ (D-PTZ) function
1. Register a camera that supports the D-PTZ profile.
-
In cameras that support the D-PTZ profile, you can use the D-PTZ function.
2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using some of the <PTZ control> function menus.
` For more information about the supported functions, please refer to the camera manual.
66_ live viewer
To use the digital PTZ function on a distortion corrected screen
1. On the dewarped screen, click the icon.
2. Place the cursor on the screen and drag it to control.
To set a preset
1. Click < > button to display "Preset" window.
2. Click on <
3. Enter the name of preset.
4. Use direction keys to adjust the direction which camera
aims at.
5. Click the <
> to select the preset order.
> button.
To activate the preset
1. Click < > button to display "Preset" window.
2. Select a desired preset to activate from the list.
The camera's framing moves to the preset position.
● LIVE VIEWER
To activate Swing(Auto-pan), Group(Scan), Trace(Pattern) and Tour
You can activate listed functions in the same manner as using a preset. For more information, refer to corresponding user manul of applicable camera.
` Only selective functions of the camera can be supported, depending on camera.
M
English _67

search viewer

SEARCH VIEWER

You can search and play the video record saved in NVR by accessing NVR remotely.
Search Viewer Screen
a
b
c
d e f g h i
Item Description
Menu Selection
a
Calendar
b
Channel selection
c
Switches to the corresponding menu screen by clicking each menu.
Displays the video-recorded date in blue and today in red. Click the date in blue color to display the recorded video information in timeline.
Displays the search channels.
k
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Sound
Capture
Print
Section backup
Rotate Video
g
Keep ch. scr ratio
Keep full scr ratio
Magnify/Shrink
OSD
Full screen
Sound control
h
Fisheye
i
Recording Color
j
Item Description
Sets the sound connected to each channel to either ON/OFF.
Saves current video for selected channel in the designated path.
Prints current video image for selected channel through the assigned printer.
Backup the video for the selected section.
Rotates the screen of a selected channel by 90 degrees.
Changes screen ratio of the selected channel.
Changes screen ratio for all channels.
Magnify or shrink the current video for the selected channel.
Displays the channel information.
Show the four way split screen in the full screen.
Adjust the audio for the video searched.
Runs the fisheye settings for the selected channel. (Configures the mounting mode and the view mode to correct the screen distortion.)
Displays the corresponding color depending on recorded data type if you place your mouse cursor on that area.
Search
d
Text Search
e
Channel displays
f
68_ search viewer
Search for the user designated channel for the selected date.
Searches data that was entered into POS systems connected to NVR.
Display the selected channel number.
k
Display Pane
Plays corresponding data on the screen if you select a search result.
Time Search
You can search recorded data by setting date and time.
To search by date
You can select the search date by using calendar.
1. Click on < If a date has data associated with it, it is displayed in blue. The current date is displayed as a blue box.
2. Click the date to search in calendar. The first image of searched video data on the date is displayed on screen and the data is displayed in the timeline.
3. To search video data on today, click <Today>. Today's date is selected.
, > to select the year/month for your search.
Color indications depending on current recording status
To back up the search results
Displays the corresponding color according to the recorded data type.
` If 2 or more kinds of recording type are mixed for the same timeline, only the recording type with higher priority is displayed.
M
(Priority: Standard > Motion > Schedule > Sensor > Camera Event > Audio Detection > DST)
To adjust timeline
If searched data are overlapping, you can select a desired data, move its playback time point, and zoom in/out the timeline.
1. Select the number of data to search if data is overlapping.
It appears only when data are overlapped and assigns <0> to the most recent data.
2. Click your desired time point to play on the timeline. The playback start point is moved.
3. Click <+> / <-> to zoom in/out the zoom factor to display time.
4. When magnified, if you want to view the pre/post timeline, click on the timeline and drag it in the direction
you want to move it.
If you want to check the recording list
The results for each recording section will be displayed.
You can back up the search results in the list.
1. Click the [
2. From the search results, select the check box of the item
you wish to back up.
• Format : Select the format of the file to back up.
- AVI : Codec information provided from the NVR is saved together and can be played in a separate viewer (Windows Media Player, etc.) on the PC.
- SEC : Proprietary file format, which can be played on the PC immediately as it is saved with a dedicated viewer.
] button.
` When you select the SEC format, you can select or deselect
"Password" and "Text data included".
• Path : displays the location of the folder in which the section backup file is to be saved.
3. After completing the backup settings, click the <Backup> button.
` If you press the <Stop> button during the backup process, the backup will be suspended.
To run the section backup function
You can select and back up a desired section in the timeline or list of video(s) being played.
1. Click the [
2. On the timeline of a video being played, select the start point
and the end point of the section to back up. Section backup settings screen will open.
• Channel : Displays the channel for the section backup.
• Backup section : Displays the <Start time> and the <End
time> of a section to back up.
• Format : Selects the format of a section to back up.
- AVI : Codec information provided from the NVR is saved together and can be played on a separate viewer (Windows Media Player, etc..) on the PC.
- SEC : Proprietary file format, which can be played on the PC immediately as it is saved with a dedicated viewer.
` When you select the SEC format, you can select or deselect "Password" and "Text data included".
• File name : Sets the name of a section backup file.
• Path : displays the location of the folder in which the section backup file is to be saved.
3. After completing the section backup settings, click the <Backup> button.
` If you press the <Stop> button during the section backup process, the backup will be suspended.
] button.
● SEARCH VIEWER
English _69
search viewer
Text Search
You can search data that was entered into POS systems connected to NVR.
If you want to search by a text
1. Select a date and time to search.
2. Set event keywords and search conditions.
-
Search Condition : Enter a text to search.
-
Event Keyword : You can search for text with preset event keywords. Event keywords can be set by referring to the "Text > Event settings" page in the table of contents "Menu Setup > Setting the Device".
-
<Case Sensitive> : If checked, search terms are case- sensitive.
-
<Whole Word> : If checked, only results that exactly match the input search terms are returned.
3. Click the <Search> button.
`
For more information about how to search for text, see the "Tex t Search" page under "Search & Play > Search" in the Table of Contents.
Names and Functions of Play Buttons
a b dc e f g h i j
Item Description
a
b
c
d e f
Back
Rewind
Slow Rewind
Previous frame
Play/Pause
Stop
Returns to the previous event.
Used to rewind a video. (Supports x1, x2, x4, x8, x16, x32, x64, x1, x2 and x4 speed)
Used to rewind the video at a slow speed. (supports x1/2, x1/4, x1/8, x1/2 and x1/4 speed)
Move to the frame in reverse direction.
Video is played and paused.
Terminates the video play.
If you want to restore text search
When you enter search conditions and replay the search result with ON/OFF button in the upper right hand, it is possible to query text data.
g
h
i
j
Next frame
Slow Play
Slow Forward
Move forward
Move to the frame in the forward direction.
Used to play the video forward at a slow speed. (supports x1/2, x1/4, x1/8, x1/2 and x1/4 speed)
Used to play a video forwards. (Supports x1, x2, x4, x8, x16, x32, x64, x1, x2 speed)
Proceeds to the next event.
70_ search viewer

setup viewer

SETUP VIEWER

You can configure the NVR settings remotely on the network.
To configure the NVR settings, click <Setup>.
Settings Screen
a
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d
b
e
System
You can configure the various settings of the NVR system.
Date/Time/Language
See the "Setting the Date/Time/Language" page under "Menu Setup > System Setup" in the Table of Contents.
Date/Time
Set the date and time.
Time Synchronization Setup
Set the time synchronization.
DST (Daylight Saving Time)
During the summer, Daylight Saving Time (DST) advances clocks one hour forwards from the standard local time zone.
Language
Select a preferred language for the NVR.
Holiday
A user can select specific dates as holidays according to their own preferences.
● SETUP VIEWER
a b c d e
Item Description
Menu Selection
Parent Menu
Sub-Menu
Detailed Menu
OK
Click each menu to switch into corresponding menu screen.
Configure the settings or select a parent item to change the existing settings.
Among the sub-menus of selected parent menu, select a desired item to set.
Click desired item's input field to change and enter a desired value.
Apply the modified settings.
English _71
setup viewer
User
See the "User" page under "Menu Setup > System Setup" in the Table of Contents.
Administrator
You can change the admin ID or the password.
` ID allows alphanumeric characters only. ` If the admin ID is not used for access, you cannot change the ID. ` If the ID being used is changed, you will be automatically logged out.
User
You can add, change or remove a user or users.
System Management
See the "System Management" page under "Menu Setup > System Setup" in the Table of Contents.
System Information
You can see information of the current system. Check the model name, software version, micom version, MAC address and RAID version. You can search for a file from the storage device connected to the PC to perform an upgrade.
Settings
Using a storage device, you can apply the current configuration of NVR to another NVR.
Press the Initialize button to return the network settings to their factory default state. Items in the <Not Included> category are excluded from the initialization.
Permission Setup
You can set the user permission.
72_ setup viewer
Log information
System log
Data recorded in the system log displays various system-related logs/date/time such as system starts, system ending and menu setting changes.
Event log
The event log lists recorded events, such as sensor events, camera events, or image losses.
Backup log
You can inquire about a user who performed a backup, execution time, details (backup time, channel, backup device, backup file type).
● SETUP VIEWER
Device
You can check a list of devices that are connected to the NVR and configure the necessary settings. Click <Device> in the menu screen. For more detailed setup, see the "Menu Setup > Setting the Device" page in the Table of Contents.
Camera
Cam Registration
You can add a network camera(s).
English _73
REC
1 2 3 4
5 6 7 8
9 10 11 12
ALARM POWER
BACKUPNETWORK RAID
USB
HDD
setup viewer
Camera Setup
You can change the settings of a connected network camera.
` When you click the [Camera website] button, a new camera web
browser window is opened.
- This is not supported if the camera is connected to the RTSP protocol.
- This is not supported if the camera is connected to DDNS, URL, or
MAC Address.
- It supports the version specified below or later for each Q/P/X series
camera. (QND-7010R series: 1.04, QND-7080R series: 1.02, QND-6010R series: 1.02, QND-6070R series: 1.01, P series: 1.01)
- It supports only when the camera is connected to IPv4 and is not set to HTTPS.
- When you are connecting to the camera web page on a closed network, a camera that does not support the universal web will
not be able to output an image.
- When trying to connect, if the plugin does not get installed, try again after setting the compatibility view from the web page of
the NVR web viewer.
- The cam proxy port's default settings are automatically set in sequence as many as the number of channels supported by NVR.
If you want to change the proxy port, then select the port setup menu.
- 4 channels (10001-10004), 8 channels (10001-10008), 16 channels (10001-10016), 32 channels (10001-10032),
64 channels (10001-10064)
Example) Defaults of cam proxy ports for each product
•
PRN-4011, XRN-3010 (64 channels): 10001-10064
•
XRN-1610S (16 channels): 10001-10016
•
QRN-410, XRN-410S (4 channels): 10001-10004
- When connecting outside the closed network as shown in the figure, the port forwarding setting of the camera proxy port is
required for the router.
Camera Password
You can change the passwords of all registered cameras at once.
Live Setup
You can change the life transfer settings of the network camera.
Channel Setup
You can configure the video settings for each channel.
Network camera Remote PC
- If there are multiple NVRs within the closed network, each cam proxy port should be set using a different port.
- If DDNS and Quick Connect are enabled, port forwarding will be automatically set.
- Internet Explorer, Chrome, and Safari browsers are supported.
74_ setup viewer
Internet
NVR
IP router
Storage Device
You can check and change the settings related to the data storage device.
Device/format
You can check a storage device, amount of use, type of use and status of storage device.
• ARB : Video that was not recorded due to disconnection from the camera can be backed up after the connection with the camera is re-established. Press the button and an <Auto Recovery Backup> window is opened. For more detailed setup, see the "Storage Device > Device/ Format" page under "Menu Setup > Setting the Device" in the Table of Contents.
iSCSI
This function is only available for products that support iSCSI. For products that support iSCSI, see “NVR products supporting each feature”. (Page 4)
If you connect NVR with an iSCSI device, you can search, connect or disconnect the iSCSI device.
HDD Alarm
You can set the alarm output port and the duration in case an error occurs.
● SETUP VIEWER
Distributed Recording
This function is only available for products that support distributed recording. For products that support distributed recording, see “NVR products supporting each feature”. (Page 4) By allocating a certain portion of HDDs to each group, you can distribute the amount of recording for optimal saving.
RAID
This function is only available for products that support RAID. For products that support RAID, see “NVR products supporting each feature”. (Page 4)
If you set the RAID mode, then even if the system HDD is damaged, you can safely recover data.
Monitor
Monitor
You can configure the monitoring screen settings and set the output system.
` If the screen does not work properly, see “Troubleshooting (FAQ)”
M
in the Appendix.
` The Monitor Setup settings control the monitor connected to the
NVR.
English _75
setup viewer
Text
Device
Relevant values of a device connected to NVR can be set.
Event
It is possible to set total amount conditions and keywords to display events of a text device.
Record
For more detailed setup, see the "Menu Setup > Setting the Recording" page in the Table of Contents.
Recording Schedule
If you set a recording schedule for a specific date and time, the recording will start at that specific time.
Record Setup
NVR
Select a type of the normal/event recording frame rate for each channel.
76_ setup viewer
Camera
You can set the recording profile for a network camera.
Event
For more detailed setup, see the "Menu Setup > Setting the Event" page in the Table of Contents.
Sensor Detection
Record Option
You can set the Disk End Mode.
` You can set the recording duration separately for each channel.
NVR / Camera
You can set the sensor operation mode and the synchronized camera as well as the alarm output type and the duration.
` If the connected network camera that has configured the alarm in/out
settings triggers an alarm, NVR will perform the alarm out.
Camera Event
You can set NVR and camera event mode, alarm output type and alarm time.
● SETUP VIEWER
English _77
setup viewer
Video Loss Detection
You can set to trigger the alarm if a video loss occurs.
Alarm Out Schedule
You can schedule the alarm output according to the day of the week and the time. The default setting is Event Sync, which activates the alarm only if an event occurs.
Network
For more detailed setup, see the "Menu Setup > Network Configuration" page in the Table of Contents.
Interface
A remote user can access the NVR via the network to check the current mode and the IP address.
Network
Specify the network connection path.
Port
You can configure the protocol related settings.
78_ setup viewer
DDNS
802.1x
You can set DDNS.
IP Filtering
You can prepare the list of IP address to allow or block accesses to a specific IP address.
When connecting to a network, you can select whether to use the 802.1x protocol and install corresponding certificate.
● SETUP VIEWER
Live Streaming
You can set the video profile transmitted to the network and the expansion monitor.
SSL
You can select a security connection system or install public certificates.
` While using HTTPS, if you want to switch to HTTP, then abnormal
M
operation can take place as the browser contains the setting values. You need to change the URL to HTTP and reconnect or initialize the cookie setting of the browser.
E-mail
You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users.
SMTP
You can set the server that sends mails and specify if you use the authentication process.
English _79
setup viewer
Event
You can set the event interval and specify which events the server sends mails for.
Recipient
You can set groups and recipients to receive emails.
DHCP Server
Network
You can set the internal DHCP server and assign an IP address to the network camera.
Check IP
You can check the IP and MAC currently used through the DHCP server, and the connected network port.
SNMP
Using the SNMP protocol, the system or network administrator can remotely monitoring the network devices and sets the environment.
P2P
This function is only available for products that support P2P. For products that support P2P function, see “NVR products supporting each feature”. (Page 4)
If you want to use P2P service, check the “Enable P2P” box. You need to scan the QR code on the screen to use the P2P service.
80_ setup viewer

backup viewer

SEC BACKUP VIEWER

You can play a file that is backed up in the format of SEC.
Backup in SEC format produces backup data file, library file and self-executable viewer file.
If you run the backup file viewer, the backup data file will be played.
Recommended System Requirements
PCs with a lower specification than the recommended below may not fully support forward/backward and high­speed playback.
PC specifications
Name Minimum requirements Recommended
CPU
RAM
HDD
VGA memory
Display resolution
OS
Browser
Intel Core 2 Quad 2.5GHz Intel i7(3.5GHz) or Higher
2GB or Higher 4GB or Higher
200GB or Higher 500GB or Higher
512MB or Higher 2GB or Higher
1280x1024 1920x1080 or Higher
Windows 7, 8, 10, Mac OS X(10.8 or Higher)
1) Non-Plugin Webviewer
- Google Chrome 47, MS Edge 20
2) Plugin Webviewer
- MS IE 11, Apple Safari 9 (Mac OS X Only)
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NVR_CAM 01 VIDEO:H264(2048x1536)/AUDIO:NONE
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2016-01-01 16:17:49
● BACKUP VIEWER
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Item Description
Split screen
Fish eye view
mode
Digital Zoom
Selects screen ratio to display.
The screen is changed to a split screen.
If < > is pushed, it is possible to change to a fish eye installation type. It is possible to select WALL/GROUND/CEILING mode according to the installation place.
The fish eye view mode on the current screen can be changed independently on each split.
Enlarge the image by up to 100 times as big as the current one. Press the Zoom In ( (
) button to shrink the image. You can also use the slide bar ( Press ( (100%). If you enlarge the image by more than 200%, the enlarged area will be marked on the digital zooming screen. Click on the marked area and move it to a desired position. The digital zooming is applied to all backup viewer. When the digital zooming is canceled, the video size will restore the default rate of 100%.
) button the enlarge the image; press the Zoom Out
) on a size-changed video to restore the default zoom factor
) in the pop-up window to zoom in/out.
English _81
backup viewer
Item Description
d
Screen Printout
Saves the current video's image as in an image file. Supports JPEG file format.
Prints out the current screen. You should have installed the appropriate printer driver before you can print out the screen.
e
f
g
h
i
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k
Audio
Watermark
Deinterlace
Show OSD
Maintain aspect
ratio/Full screen
Enlarge /
Reduce Timeline
Restore Timeline
/
/
A toggle button. Each time you press this button, the audio output will toggle between activated and deactivated.
You can adjust the volume level from 0 to 100.
Press the button to enable file tampering detection, to detect data file forging.
You can enable the De-interlace function.
Check the OSD checkbox to display the OSD information on the backup playback screen. Information such as backup date, day of the week, time, model name, and channel number will be displayed on the screen.
Maintains the aspect ratio of the playback screen.
Plays the video on a full screen.
Collapses the time range that is displayed on the range bar of the storage time. You can collapse the range bar until the overall range is shortened to 24 hours.
Enlarges the time range that is displayed on the range bar of the storage time. You can enlarge the range bar until the overall range is extended to 1 minute.
Restores the timeline to the default.
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82_ backup viewer
Display of storage time range
Playback Control
Displays the time range of a stored video file. You can move the gridline of the range bar to select a time point to play.
You can adjust the video playback of the timeline.

appendix

USING A REMOTE CONTROLLER

This function is only available for products that support the use of a remote controller. For products that support remote controls, see “NVR products supporting each feature”. (Page 4)
Displays the Exit pop up screen.
Used as the numeric input keys, or displays a single
Displays the search menu.
Changes the screen mode.
Display the live screen menu.
Displays the Preset Setup.
Freezes the screen temporarily.
Runs the digital zoom (x2) function.
Skip Backward (by unit time),
Slow Rewind, Slow Forward,
Skip Forward (by unit time)
POWER
NUMBER [0~+10]
channel.
Displays or ends PTZ.
PTZ
T/W
Zooms in or out.
SEARCH
MODE
MENU
PRESET
FREEZE
ZOOM
Using the Numeric buttons
CHANNEL 1–9 Press each button between 1 to 9.
CHANNEL 10 Press the [+10] button first, then press the 0 button again within 3 seconds.
CHANNEL 11–16 Press the [+10] button first, then press any number between 1 to 6 within 3 seconds.
Changing the Remote Control ID
Remote control’s ID and NVR’s ID should be matched for proper operation.
1. Press the [ID] button of the remote control and check the ID displayed on the NVR screen.
The factory default ID of the remote control is 00.
2. Enter 2 digits of your selection in order, while pressing the [ID] button of the remote control.
3. When ID input is done, press the [ID] button of the remote control again to check the setting.
`
If you want to change the remote control ID to 08: Press 0 and 8 in order while the [ID] button of the remote control is pressed.
M
To change your remote device ID, see the" Remote Device" page under "Menu Setup > Remote Devices" in the Table of Contents.
REC
Starts or ends the live recording.
ID
Sets the ID of the system. Select 2 digits from 0 ~ 9 while pressing the ID Key.
SCROLL ,.
Moves the menu scroll.
VIEW
Runs the View function in the PTZ mode.
BACKUP
Displays the Backup Menu.
RETURN
Returns to the previous screen.
Up/Down/Left/Right($%_ +)/ENTER
Moves the cursor up/down/left/right, and runs the Select Menu.
REC LOCK
Selects the recording lock function.
AUDIO
Turns Audio on/off.
ALARM
Cancels the Alarm.
Move Frame
While paused, moves to the previous/next frame.
FR, STOP, PLAY/PAUSE, FF

USE JOYSTICK

The function is only available for the product that supports a joystick. For products that support joy stick, see “NVR products supporting each feature”. (Page 4) The SPC-2000 joystick is operated as follows:
d
● APPENDIX
a
b
c
Name Function
In PTZ mode, the camera can be panned, tilted, and controlled in 8 directions
Up/Down/Left/ Right
a
Rotation
1~8
b
9
c
10
11, 12
d
The webviewer only supports the PTZ mode.
In Screen mode, the top/bottom/left/right tile can be selected.
` When you press the Near/Far button while controlling with the joystick, you can perform control
simultaneously.
In PTZ mode, the screen is zoomed in when it is rotated clockwise and zoomed out when it is rotated counterclockwise.
In PTZ mode, presets number 1~8 are run.
Screen mode works as follows.
1: Changing live layout / 2: Search
3: Backup / 4: Zoom mode
5: Freeze mode / 6: Audio
7: Alarm / 8: Rec
It allows to exit PTZ mode in PTZ mode.
The webviewer won't be able to stop the PTZ on its own.
This is used to change to PTZ mode from screen mode.
It allows to exit PTZ mode in PTZ mode.
The webviewer won't be able to stop the PTZ on its own.
Goes back to the previous screen in the Screen mode.
In PTZ mode, Focus Near/Far operation is run.
When using the screen mode, the same operations can be done by moving the mouse.
English _83
appendix

USING VIRTUAL KEYBOARD

1. For alphanumeric inputs, the virtual keyboard window appears.
2. Using a mouse, click on the desired character tab.
3. In the upper text input box of the virtual keyboard, there displays a
list of candidate words containing the selected character.
4. Select a word from the list, or use the keyboard to enter the whole word.
` If there are many of candidate words, use < > buttons to move
between them forward and backward.
5. Select <OK>. Entered word is applied.
` If you want to enter a special character or uppercase letters, select <Caps Lock> or <Shift>. ` Using the virtual keyboard is the same to a normal keyboard use in your region. ` Your ID can contain any combination of upper/lowercase alphabet letters and numbers. ` If the password length is 8 to 9 digits, you can combine at least three different types of the following characters:
upper/lowercase alphabets, numbers, and special characters.
` If the password length is 10 digits or more, you can combine at least two different types of the following characters: upper/lowercase
alphabets, numbers, and special characters.

TROUBLESHOOTING

Problem Action
Live video will be slow or cut off. y
The system does not turn on and the indicator on the front panel does not work at all.
Some channels display just a black screen even if they receive video sources.
The screen displays the logo image repeatedly. y
The frame number set for multiple data transmission set in camera or network environment could differ from the actual rate of transmission. Right click with the mouse button and select <Channel Information> to check the number of incoming frames for each channel and the actual number of framed played. Basically, when you register a camera, the Live4NVR profile is created and the rate is set to H.264.800*600fps. If necessary, go to <Menu>  <Device>  <Camera>  <Camera Setting> and change the number of frames.
y
If you keep seeing video slow down or cut off, then check the network environment or camera condition.
y
Check if the power supply system is properly connected.
y
Check the system for the input voltage from the power source.
y If the problem persists even after you have taken the above actions, check
the power supplier and replace it with a new one if neccessary.
y Check inside if the cables are properly connected. (SMPS, FRONT)
y Check if the camera is properly supplied with power. y Check the video output connecting the camera's webviewer. y Check if the network port is properly connected and the network setting is
set correctly.
y Change the hub supporting Gigabit, it may solves.
This may occur from a problem with the main board, or the related software is corrupt. Contact the nearest service center for more information.
The Channel button does not work on the Live screen.
The cursor will not move to the Start button when I start the calendar search.
No video is played on the connected monitor. y
Logo screen on bootup stalls in the [ ] state.
y
The Channel button does not work if the current screen is in the event monitoring mode.
y
Check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button.
Check if the necessary cables are connected to the monitor properly.
y
Some monitors do not support the NVR output (HDMI or VGA). (NVR output resolution : VGA : 1280*720, 1280*1024, 1920*1080, HDMI : 720P, 1080P, 1440P, 2160P) Check the monitor resolution
y
In case of a 4K video, check whether the cable in use supports HDMI 2.0.
The HDD may have problems. Visit your nearest customer service center to
y
check the HDD.
84_ appendix
Problem Action
Problem Action
No response controlling PTZ in the live viewer. y Check the registered Camera if it support PTZ function.
The camera is not connected or the PC fails to connect to the product.
I registered a camera, but the web viewer does not show live video.
In the web viewer, the screen does not switch automatically.
The Live screen is too bright or too dark. y
A message of "Need to reset date/time." Is displayed on the screen.
The time bar is not displayed in Search mode. y
The "NO HDD" icon and an error message are displayed.
I have installed an additional HDD on the NVR but it does not recognize the HDD.
I have connected an external storage device (USB Memory, USB HDD) to the NVR but the NVR seems not to recognize it.
If I press the ESC key in full screen mode of the WebViewer, the system does not switch to a normal split mode.
y
Check if the network cable is connected properly.
y
Ensure that you have set Network – Connection Mode.
y
Check the IP setting of the PC or camera.
y
Try the Ping Test.
y
Check if there is a different device near the product uses the same IP.
y
After registering a camera, a user need to edit/save the desired layout, before the screen split mode and live screen fit for the setting appears.
y
You need to select the desired layout for sequence operation, in the automatic switching menu.
Check the video settings of the registered camera.
y
This message is displayed if there occurs a problem with the time setting of the internal clock or an error in the clock itself. Contact the retailer or the service center for more information.
The timeline can switch between normal and extension mode. In extension mode, the time bar may not be displayed in the current timeline. Switch to normal mode or use the left or right button to navigate through the time bar.
y
If you do not format your purchased HDD at all or in a format supported by
( )
NVR, a “NO HDD” icon When the “NO HDD” icon is displayed, go to “Menu > Storage Device” and check the HDD connection status and format the HDD.
y
If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
y
See the compatibilty list to check if the additional HDD is supported by the NVR. For the compatibility list, contact the retailer where you purchased the NVR.
y
See the compatibility list of external storage devices to check if the connected device is supported by the NVR. For the compatibility list, contact the retailer where you purchased the NVR.
y
Press the ALT+TAB keys to select 'ACTIVE MOVIE' and press the ESC key again. The system will switch to a normal split mode.
will be displayed at the top left.
I found it difficult to configure the network settings if using the default search, backup and router settings.
I forgot the password. y
Backup data is just not played by the PC or NVR. y
Recording does not work. y
The image quality of the recording data is not good. y
Frame rate of the actual recording does not match that of configured to the camera.
y
For more information, refer to the user manual.
y
If you want to check the basics of the product for a quick start, refer to the quick start guide (backup, search).
y If you use the router for network connection, refer to the "Connecting
and Setting the Network" section in this manual.
Contact the NVR administrator for help.
When you are backing up data, you have choices about the player either: PC or NVR. Make your selection before proceeding.
y
If you are using the PC to play the data, the format of the backup file should be either SEC.
y
If you are using the NVR for this purpose, formatting backup files should be done by the NVR.
If your player does not display a Live image at all, that indicates recording does not work so first check if you see an image on the screen.
y
Recording does not work if the recording settings are not properly configured Scheduled Record: Specify a desired time in Menu – Record – Recording Schedule. Recording will start at the specified time.
- <Continuous> Record: Recording will proceed in any conditions at the
specified time.
- <Event> Record: When an event occurs, recording will perform only if
the event is of alarm, motion detection and video loss. If there is no event found, recording will not perform.
- <Continuous / Event> Record: If there is no event found, Continuous
recording will perform. Whereas, if an event occurs, Event recording will perform.
Increase the resolution and quality level in Menu – Record – Quality / Resolution.
1) Resolution: Select a bigger size when specifying the recording size. The recording image in the CIF format shows a deteriorated quality as it is enlarged from a small-sized image.
2) Record Quality: Specify a bigger level for the recording quality.
If you increase the resolution and the recording quality, the data size
y
increases accordingly. So the HDD will be filled faster. Overwriting will overwrite the existing data so recording will proceed at a shorter interval.
y
If multiple profiles were applied to one camera for video transmission, the actual video stream can be serviced by the camera at a lower frame rate than specified. Configure your camera to use one profile for data streaming as possible. For example, if you set the same profile for recording and network profiles, the actual recording is made at the specified frame rate. Still, live video display using split screen mode may apply yet another profile to camera in accordance with the used screen mode. Note that allowed limit bitrate for recording / recording settings should be set to be bigger values than that of camera's feed.
● APPENDIX
English _85
SCSI
appendix
Problem Action
In the recording setting screen, the permitted level for a specific channel is displayed in orange.
In the live screen, the [ the message window saying " recording data load exceeds the limit. Check it in the record setting." pops up.
Recording is not performed in accordance with the settings.
The recording screen will slow down. y
] icon is displayed and
y
If the input data is greater than the permitted level for each channel, it is displayed in orange. Set the permitted data limit to higher than the amount of input data.
y
If the sum of input data for each channel exceeds the limit, the alarm icon will be displayed. In this case, the channel exceeding the input limit does not record the entire frame, but it records the main frame only(one or two per sec).
If the sum of input data for each channel exceeds the limit, the alarm icon
y
and the pop up window will be displayed. In this case, the channel exceeding the input limit does not record the entire frame, but it records the main frame only(one or two per sec).
y
Set the permitted data limit to higher than the amount of input data entered in the record Setup menu.
y
If the recording status displays 'Exceeds the maximum hard disc performance', set the recording size according to the recording performance specifications for each HDD condition. (See the "Menu Setup > Setting the Recording" page in the Table of Contents.)
Check whether the recording performance specifications for each HDD condition match the actual recording settings. (See the "Menu Setup > Setting the Recording" page in the Table of Contents.)
y
If the data volume of a video exceeds the playing performance, only the main frame is played. (See the “Product Specification Manual”.)
If recording loss persists continuously y Reset the camera recording profile to let the entire recording bps size fit
the recording performance for each HDD condition. > Setting the Recording" page in the Table of Contents.)
(See the "Menu Setup
` Check the HDD status and determine whether inspection or replacement
is necessary. (See the" Storage Device" page under "Menu Setup > Setting the Recording" in the Table of Contents.)
The iSCSI disconnect icon and the error message pop up window will appear.
Failed to recognize an E-SATA device. y Please remove the power plug of the NVR and E-SATA, and then try
If the plugin fails to install when trying to access the camera website from the camera setup of your web viewer
y
Check if the iSCSI port is connected to the network cable.
y Check the IP address setting of the iSCSI equipment. y Try a ping test.
connecting them again.
y Try again after setting the compatibility view in the web page of the NVR
web viewer.
86_ appendix
Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin's devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
(Waste Electrical & Electronic Equipment)
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.
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