HANWHA TECHWIN HT QND-7082R, HT QND-7012R, HT QNV-7082R, HT QNO-7082R User guide

NETWORK CAMERA

User Manual

QND-7012R/7022R/7032R/7082R

QNV-6014R/7012R/7022R/7032R/6084R/7082R

QNO-6014R/7012R/7022R/7032R/6084R/7082R

Network Camera

User Manual

Hanwha Techwin

Trademark

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

※Design and specications are subject to change without prior notice.

※The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

ampliﬁers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories speciﬁed by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table speciﬁed by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.8A or PoE(48V), 0.24A. (QNV-7082R, QNO-7082R)

16. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.64A or PoE(48V), 0.18A. (QND-7082R)

17. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.76A or PoE(48V), 0.23A. (QNV-7012R/7022R/7032R, QNO-7012R/7022R/7032R)

18. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.6A or PoE(48V), 0.17A. (QND-7012R/7022R/7032R)

19. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.75A or PoE(48V), 0.23A. (QNV-6084R, QNO-6084R)

20. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc,

0.71A or PoE(48V), 0.21A. (QNV-6014R, QNO-6014R)

21. This product is intended to be supplied by isolation power.

22. If you use excessive force when installing the product, the camera may be damaged and malfunction.

If you forcibly install the product using non-compliant tools, the product may be damaged.

23. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.

24. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

25. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.

26. Installing or using the product in water can cause serious damage to the product.

27. Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the

video.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

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overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

The battery cannot be replaced.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1or PS2 as defined in UL62368-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

~Do not place this apparatus on an uneven surface. ~Do not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area. ~Do not place this apparatus near conductive material. ~Do not attempt to service this apparatus yourself. ~Do not place a glass of water on the product. ~Do not install near any magnetic sources. ~Do not block any ventilation openings. ~Do not place heavy items on the product. ~Please wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

~Reference : In case of providing information for helping of product’s usages ~Notice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

※ Please read this manual for the safety before using of goods and keep it in the safe place. We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you

separately purchase.

In particular installation environments, there might be interference in radio communications. When interference of electromagnetic waves occurs between the product and radio communication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.

WARNING

To Prevent damage which may caused by IR LED, don't stare at operating lamp.

For below models only.

QND-7012R/7022R/7032R/7082R QNV-6014R/7012R/7022R/7032R/6084R/7082R QNO-6014R/7012R/7022R/7032R/6084R/7082R

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Risk Group 1

WARNING IR emitted from this product.

Do not stare at operating lamp.

Product tested against IEC 62471

CONTENTS

OVERVIEW

INSTALLATION & CONNECTION

NETWORK CONNECTION AND

SETUP

3 Important Safety Instructions 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs 6 What’s Included 8 At a Glance (QND-7012R/7022R/7032R) 9 At a Glance (QND-7082R) 11 At a Glance (QNO-6014R/7012R/7022R/70

32R/6084R/7082R)

12 At a Glance (QNV-

6014R/7012R/7022R/7032R)

14 At a Glance (QNV-6084R/7082R)

16 Installation (QND-

7012R/7022R/7032R/7082R)

17 Installation (QNO-6014R/7012R/7022R/703

2R/6084R/7082R)

18 Installation (QNV-

6014R/7012R/7022R/7032R)

20 Installation (QNV-6084R/7082R) 23 Inserting/Removing a Micro SD card 27 Powering and networking

31 Connecting the Camera Directly to Local

Area Networking

31 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

32 Using Device Manager 32 Automatically searching camera 32 Configuring IP address 33 Manually registering camera 33 Automatically configuring IP 34 Port Range Forward (Port Mapping) Setup 35 Connecting to the Camera from a Shared

Local PC

35 Connecting to the Camera from a Remote

PC via the Internet

WEB VIEWER

APPENDIX

36 Connecting to the Camera 37 Password setting 37 Login 37 Camera Web Viewer Setup

38 Troubleshooting

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overview

RECOMMENDED PC SPECIFICATIONS

~CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~RAM : 8G or higher ~Recommended browser: Chrome ~Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based) ~Supported OS : Windows, Mac, Linux, Android, iOS, Chrome ~Verification environment

- Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later

- Mac 10.13/14: Safari version 11.0.1 or later

The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.

※

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

~Recommended capacity : 16GB ~ 128GB(MLC type required) ~Recommended Manufacturers : SanDisk, Transcend ~Product Type : High endurance ~The compatibility varies depending on the card manufacturers and types.

NAS RECOMMENDED SPECS

~Recommended capacity : 200GB or higher is recommended. ~For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

Recommended products : QNAP NAS, Synology NAS

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description Model Name

Camera

Quick Guide

(Optional)

Template

Power Terminal Block

Product installation guide

Plugged in the power plug

QND-7012R/7022R/

7032R/7082R

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R

QND-7012R/7022R/

7032R/7082R,

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R,

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QND-7012R/7022R/

7032R/7082R,

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R,

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QND-7012R/7022R/

7032R/7082R,

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R

6_ overview

Appearance Item Name Quantity Description Model Name

L Wrench

Torx L wrench

Alarm cable

Used to control the direction of the

Used when connecting to an alarm

camera

Used to remove and replace the

dome cover

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R

QND-7012R/7022R/

7032R/7082R

QNO-6014R/

RJ45 waterproof accessory

Used to install in humid places

7012R/7022R/

7032R/6084R/7082R

Sunshield

It protects the camera from the

direct sunlight.

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QNO-6014R/

Sunshield Hold

It fixes the sunshield with the camera.

7012R/7022R/

7032R/6084R/7082R

Appearance Item Name Quantity Description Model Name

Audio/alarm cable

Used to connect with the audio and

alarm port

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R

QND-7012R/7022R/

! OVERVIEW

7032R/7082R,

Cable for the testing monitor

Used to test the camera connection

to a portable display device

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R,

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

Cable Bushing

Used to connect the LAN cable

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

Cap Installer

Used when connecting RJ45 cable

7012R/7022R/

7032R/6084R/7082R

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

QNO-6014R/

Card-type moisture absorbent

Attached when installed.

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

7012R/7022R/

7032R/6084R/7082R

QNV-6014R/

CAUTION: Be ware of the Rated Voltage and Polarity

of the power connection.

Power Cable

Used to plug into the power port

7012R/7022R/

7032R/6084R/7082R

Model name Hanging Mount Back Box Pole Mount All

QNV-6014R/ 7012R/7022R/7032R

SBP-122HMW SBV-120GW

QNV-6084R/7082R SBP-301HMW2 SBV-136BW

QND-7012R/7022R/7032R SBP-300HMW7

QND-7082R SBP-122HMW

SBP-300LMW (Parapet Mount)

SBP-300CMW (Ceiling Mount)

SBP-300WMW1 (Wall Mount)

SBP-300NBW (Instalation Box)

SBP-300PMW (Pole Mount)

QNO-6014R/7012R/7022R/ 7032R/6084R/7082R

SBO-100B1 SBP-302PM

SBP-300KMW (Corner Mount)

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overview

NETWORK

ACT LINK

RESET

AT A GLANCE (QND-7012R/7022R/7032R)

Appearance

Item Description

Dome cover Case cover used to protect the lens and the main unit.

Camera Case Housing part that covers the camera body.

Microphone hole Microphone is embedded.

b c

Components

ACT LINK

NETWORK

FRONT

DC 12V

DC12V

ACT LINK

NETWORK

FRONT

cdb

RESET

VIDEO

4 5 GND

f g

1. ALM IN

2. ALM OUT

h i

8_ overview

Item Description

AT A GLANCE (QND-7082R)

Inside cover Protective cover for the main body.

Illumination Sensor Detects incoming light to control the IR LED.

Lens Lens for the camera.

IR LED These infrared LED’s are controlled by the illumination sensor.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

Reset Button

Test monitor out port

Alarm I/O Port

Microphone hole Microphone is embedded.

Power Port Port for power terminal block.

Micro SD Card slot Compartment for the Micro SD card.

Network Port Used to connect the PoE or Ethernet cable for network connection.

enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ARM-IN Used to connect the alarm input sensor or external day/night sensor.

ARM-OUT Used to connect the alarm output signal.

GND These are common ports to connect alarm input/output signals.

Appearance

! OVERVIEW

Item Description

Dome cover Case cover used to protect the lens and the main unit.

Camera Case Housing part that covers the camera body.

Microphone hole Microphone is embedded.

English _9

overview

1 ALARM IN

2 ALARM OUT

Components

VIDEO

RESET

1 2 3 4 5 6 7 GND

1 ALARM IN

2 ALARM OUT

lkj i hg

Item Description

Inside cover Protective cover for the main body.

NETWORK

ACT

LINK

DC 12V

Illumination Sensor Detects incoming light to control the IR LED.

Lens Lens for the camera.

IR LED These infrared LED’s are controlled by the illumination sensor.

Power Port Port for power terminal block.

Microphone hole Microphone is embedded.

Network Port Used to connect the PoE or Ethernet cable for network connection.

Micro SD Card slot Compartment for the Micro SD card.

ARM-IN Used to connect the alarm input sensor or external day/night sensor.

Alarm I/O Port

Reset Button

Test monitor out port

Zoom/Focus Control Button

ARM-OUT Used to connect the alarm output signal.

GND These are common ports to connect alarm input/output signals.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

T Zoom in (Tele)

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

10_ overview

AT A GLANCE (QNO-6014R/7012R/7022R/7032R/6084R/7082R)

Appearance

Item Description

Micro SD Card slot (Internal space of the product) This is a slot in which you can insert a Micro SD card.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

Reset Button

Test monitor out port

Sunshield Hold It fixes the sunshield with the camera.

Sunshield It protects the camera from the direct sunlight.

Zoom/Focus Control Button

(QNO-6084R/7082R)

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

T Zoom in (Tele)

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

! OVERVIEW

<QNO-6084R/7082R>

English _11

overview

Components

CAUTION:Be ware of the

Rated Voltage and Polarity of the power connection.

b c

Item Description

Power Port Used to plug the power cable.

ARM-OUT Used to connect the alarm output signal.

Alarm I/O Port

Network Port Used to connect the PoE or Ethernet cable for network connection.

Audio In Port Used to connect to a microphone.

GND These are common ports to connect alarm input/output signals.

ARM-IN Used to connect the alarm input sensor or external day/night sensor.

AT A GLANCE (QNV-6014R/7012R/7022R/7032R)

Appearance

Item Description

Dome cover Case cover used to protect the lens and the main unit.

Camera Case Housing part that covers the camera body.

12_ overview

+ 28 hidden pages

HANWHA TECHWIN HT QND-7082R, HT QND-7012R, HT QNV-7082R, HT QNO-7082R User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

overview

IMPORTANT SAFETY INSTRUCTIONS

RECOMMENDED PC SPECIFICATIONS

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

NAS RECOMMENDED SPECS

WHAT’S INCLUDED

AT A GLANCE (QND-7012R/7022R/7032R)

AT A GLANCE (QND-7082R)

AT A GLANCE (QNO-6014R/7012R/7022R/7032R/6084R/7082R)

AT A GLANCE (QNV-6014R/7012R/7022R/7032R)