GraphicPal Ⅳ
User’s Manual
Hanwang Technology Co., Ltd.
Copyright © Hanwang Technology Co., Ltd, 1999-2014
All rights reserved. No part of this manual may be reproduced except
for your express personal use. Hanwang Technology Co., Ltd reserves
the rights to revise this publication without obligation to provide
notification of such changes. Hanwang Technology Co., Ltd does its
best to provide current and accurate information in this manual.
However, Hanwang Technology Co., Ltd reserves the right to change
any specifications and product configurations at its discretion, without
prior notice and without obligation to include such changes in this
manual.
GraphicPal and Hanvon are registered trademarks of Hanwang
Technology Co., Ltd.
Microsoft, Windows, and Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries. Apple, the Apple logo, and Macintosh are registered
trademarks of Apple Computer, Inc., registered in the U.S. and other
countries. Any additional company and product names mentioned in
this documentation may be trademarked and /or registered as
trademarks. Mention of third-party products is for information purposes
only and constitutes neither an endorsement nor a recommendation.
Hanwang Technology Co., Ltd assumes no responsibility with regard to
the performance or use of these products.
INTRODUCTION
1
Contents
Chapter 1 Graphics Tablet Introduction ······················· 3
1.1 General Introduction ·········································· 3
1.2 Features ·························································· 3
1.3 Quick-Start Tutorial ············································· 4
Chapter 2 Instruction for Windows Systems ··············· 11
2.1 System Requirements ········································ 11
2.2 Installation ······················································· 11
2.3 Uninstalling ······················································ 12
2.4 Configuration ··················································· 13
Chapter 3 Instruction for Mac Systems ······················ 27
3.1 System Requirements ········································ 27
3.2 Installation ······················································· 27
3.3 Uninstalling ······················································ 31
3.4 Configuration ··················································· 32
Chapter 4 Bundled Software ····································· 39
4.1 Hanvon Shell ··················································· 39
INTRODUCTION
2
4.2 PenWrite ························································· 45
4.3 PenSign ·························································· 52
4.4 PenMail ·························································· 53
4.5 PenMark ························································· 56
Chapter 5 Maintenance ············································ 62
5.1 Pen Holder ······························ 错误！未定义书签。
5.2 Exchange Pen Nib ············································ 62
5.3 Cautions ························································· 62
Appendix ································································ 63
Warranty ······························································ 63
This User’s Manual provides quick access to information about
Hanvon® Drawing Tablet or Hanvon® Graphics Tablet.
This User’s Manual does not contain detailed information of any
software from third party.
Due to our continuous updates on the product, all figures in this
manual are only for reference, the actual item is the standard.
For latest updated user manual, please visit and download from
http://www.hanvon.com.
INTRODUCTION
3
Chapter 1 Graphics Tablet
Introduction
1.1 General Introduction
The Hanvon Graphics Tablet allows you to create graphics on
a computer using a cordless and battery-free digital pen. It is
very easy to use. You don’t need to be an experienced
graphic artist to use it. This USB graphics tablet supports a
variety of professional painting and photo editing software
including Painter, Photoshop, Ulead Photolmpact, Flash,
Dabbler, Maya, PaintShop and more.
1.2 Features
Express Keys and Touch Ring
Uses standard USB without the need for an external
power adapter
Cordless and Battery-free Digital Pen
Pressure Sensitive Technology
Eraser and Programmable Switches on Stylus
Widescreen and Multiple Monitors Supported
Vista/Windows7/8 Supported, Windows & Mac
INTRODUCTION
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compatible
Software Supported: Painter / Photoshop / Ulead
PhotoImpact / Flash / CorelDraw / Dabbler / Maya and a
variety of graphic processing software
1.3 Quick-Start Tutorial
INTRODUCTION
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Holding the pen
Hold the pen as usual.
The pen will take effect when it comes within 10mm
above the tablet.
While using the pen, be sure that your thumb or index
finger can easily control the programmable buttons on
the pen, which act as the “right-click” and “double-click”
key of a mouse individually.
INTRODUCTION
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Positioning
Moving the pen in the active area of the tablet will control the
cursor’s position on the computer screen.
The pen and tablet use the Absolute Coordination method.
This means the active area of the tablet represents the entire
INTRODUCTION
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computer screen. Moving the pen on the tablet creates a
corresponding movement of the cursor on the screen.
Single Click
One slight touch of the pen on the tablet has the same effect
as a single left-click of the mouse.
Double Click
Two immediate clicks on the tablet have the same effect as a
double left-click of the mouse.
INTRODUCTION
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Double Click Technique
When the cursor is positioned, press the tablet twice
immediately with the pen tip, making sure that you do not
move the pen tip. The response for the double click can be
slow for beginners. You can solve this problem by adjusting
the double click speed from the normal setting of the tablet.
Dragging
Select a target by pressing the pen down on it, and do not
release the pen till you have moved the target to the new
position you want.
INTRODUCTION
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Pressure Sensitive Painting
With 2048 levels of pressure sensitivity, the drawing pen can
sense tiny pressure from light hand. Let users work easily
and comfortably like the feel of traditional painting, smooth
drawing and brush stroke effects by pressing harder or softer
with the digital Pen.
The software that supports pressure sensitivity includes
Adobe Photoshop, Painter, Flash, Ulead PhotoImpact, Art
Dabbler etc.
Express keys
Express Keys are programmable as function keys, keyboard
shortcuts, mouse clicks, launching applications, and pop-up
menus.
INTRODUCTION
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User may zoom, scroll, change brush size, rotate canvas in
applications by using finger sensitive Touch Ring.
Eraser and Programmable Switches on Stylus
Featuring Hanvon’s Pressure Sensitive Technology, the
stylus senses tiny pressure from Pen tip. Pressure Sensitive
Eraser on stylus brings convenient tool to modify art work.
Two programmable switches on pen body enable user to
customize the function of switching according to user’s
habits.
INSTRUCTION FOR WINDOWS SYSTEMS
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Chapter 2 Instruction for
Windows Systems
2.1 System Requirements
CPU
Pentium III 1GHz or later
RAM
256MB
Hard-disk
150MB or above
OS
WINDOWS 2000/XP/Vista/7/8/8.1
Port
USB2.0 or above
2.2 Installation
Connect the drawing tablet’s USB cable to the computer’s
USB port.
Step 1
Insert the driver CD into the CD-ROM drive. The Installation
Menu should pop-up automatically. If the menu does not
INSTRUCTION FOR WINDOWS SYSTEMS
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appear, double-click the My Computer icon on the Desktop,
find the AutoRun.exe file under the CD-ROM’s root directory,
and double-click it.
Step 2
Click on Install Driver for Graphic Tablet button to install the
driver and click on Install Hanvon Soft to install the bundled
software.
Step 3
After installing the driver and the bundled software, read this
manual for detailed information on using and customizing
your graphics tablet.
Note: If the tablet cannot be used after driver installation,
please restart your computer.
2.3 Uninstalling
Step 1
Click the Windows Start button and then select Control panel.
Step 2
Double click Add/remove program in the control panel
window and find Tablet Driver.
INSTRUCTION FOR WINDOWS SYSTEMS
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Step 3
Click Uninstall and follow the prompts to remove the tablet
driver.
2.4 Configuration
Hanvon tablet driver provides a configuration window to set
pen pressure, working area, dual-monitors, double-click
speed, express touch keys, etc.
Before Configuration
Connect the graphics tablet to the USB port on your
computer.
Go to control panel.
INSTRUCTION FOR WINDOWS SYSTEMS
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Double-click the HW Tablet icon to open the
configuration interface.
INSTRUCTION FOR WINDOWS SYSTEMS
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2.4.1 General Configuration
a. Adjusting Pressure Sensitivity
Pen pressure sensitivity can be adjusted by dragging the
slider between soft and hard. To create broad strokes, use a
soft tip. To draw thin lines, use a hard tip. The factory setting
can be restored by clicking the Default button. Adjustments
can be saved by clicking the Save button or can be canceled
by clicking the Cancel button.
b. Pressure Curve Graph
Pen pressure sensitivity changes are displayed on the
Pressure Curve Graph. The images below show the graphs
for light and heavy pen pressure respectively.
INSTRUCTION FOR WINDOWS SYSTEMS
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c. Pressure Testing Area
The right area is the pressure test area which is used to test
the pen tip feel. The round circle at the upper left corner
represents the tile angle between the drawing pen and the
tablet surface. All the writing and drawing in the test area can
be cleared by clicking the Clean button.
Note: Only Windows 2000/XP/Vista/7/8 support tilt angle.
INSTRUCTION FOR WINDOWS SYSTEMS
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d. Parameter settings
Parameter settings include Nib Pressure Sensitivity, Tilt
Sensitivity, and Nib Click Sensitivity. The users can adjust the
value to find comfortable operation. Click Default to restore
the factory settings, click Save to save the current setting,
click Exit to quit.
e. Soft Key Settings
There are two buttons on the Pen: the upper one is “Right
Click” by default , the lower one is “double click”. Users can
also set buttons to other functions from options in figures
below.
INSTRUCTION FOR WINDOWS SYSTEMS
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2.4.2 Mapping
a. Single Monitor Mode
The entire active area of the tablet maps to the entire monitor
by default. If your computer has more than one monitor, see
INSTRUCTION FOR WINDOWS SYSTEMS
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Multi-Monitor Mode.
b. Multi-Monitor Mode
a) Full Screen
Choose Select Monitor and then select Full Monitor from the
drop-down menu. You will see the screen area corresponding
to the active area of the tablet is mapped.
b) Screen #1
Choose Select Monitor and select Monitor 1 from the
drop-down menu to set the area, then only Monitor 1 can be
controlled by the tablet.
INSTRUCTION FOR WINDOWS SYSTEMS
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c) Screen #2
Choose Select Monitor and select Monitor 2 from the
drop-down menu to set the area, then only Monitor 2 can be
controlled by the tablet.
INSTRUCTION FOR WINDOWS SYSTEMS
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c. Portion of Screen
Choose Part of Monitor, and then click the upper left corner
and lower right corner for the expected area of screen which
will be mapped to the full tablet.
d. Auto Setting
The tablet active area can be automatically set by clicking the
Auto Setting button to be 1:1 aspect ratio between tablet
working area and the display.
Note: Auto Setting cannot be set in the mode of Part of
Monitor.
e. Mapping All Tablet
Click the All Tablet button; driver will automatically adjust the
INSTRUCTION FOR WINDOWS SYSTEMS
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active area of the tablet mapped to the whole screen.
2.4.3 Express Keys Setting
There are many Express Keys on the tablet. Please see the
default function in the bellow picture. The users also can
define them to other special functions. The Touch Ring on the
tablet is for quick scrolling, zooming, controlling brush size,
and enable rotated.
a. Define the function of express keys
There are eight express keys on the tablet. When you
INSTRUCTION FOR WINDOWS SYSTEMS
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configure the key function, there are two ways to define it.
One is to choose the options from the drop-down menu for
each key, and then click Save to save the setting.
Another way is defined by pressing the keyboard of your
computer. After that, click Save to save the setting or click
Cancel to discard the changes.
Example 1
If you want to assign CTRL+A to one of the express keys,
select the key you want to set, then press CTRL and A
simultaneously on the computer keyboard.
INSTRUCTION FOR WINDOWS SYSTEMS
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Example 2
Select Application from the drop-down menu then Utility will
pop up automatically. Click Select button and choose one
application program you want to run then click OK.
INSTRUCTION FOR WINDOWS SYSTEMS
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INSTRUCTION FOR WINDOWS SYSTEMS
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Example 3
Express key can be disabled by choosing Disable from the
drop-down menu.
The default setting of Touch Ring is enabled. If want to
disable it, please click the Enable/Disable button.
b. Double-Click speed setting
Open Hanvon Tablet folder in All Programs. Choose Mouse
Setting, then users can drag the slider to adjust the
double-click speed and scope, and test the setting on the
folder icon.
INSTRUCTION FOR MAC SYSTEMS
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Chapter 3 Instruction for Mac
Systems
3.1 System Requirements
RAM
256MB
Hard-disk
200MB
OS
MAC-OS 10.5 or later
Port
USB2.0 or above
3.2 Installation
Connect the graphic tablet’s USB cable to the computer’s
USB port.
Step 1
Insert the driver CD into the CD-ROM drive then find the
install file in MacOS X folder, click on the Install.dmg icon to
run the file.
INSTRUCTION FOR MAC SYSTEMS
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Step 2
Double-click the Install icon.
Step 3
Click Continue in the reminder window.
Step 4
Please read the license agreement carefully then click
Continue. After that click Agree to continue the installation.
INSTRUCTION FOR MAC SYSTEMS
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Step 5
Click Install to install the tablet driver.
INSTRUCTION FOR MAC SYSTEMS
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Step 6
When the install process is finished, please click Logout and
reboot your computer.
INSTRUCTION FOR MAC SYSTEMS
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3.3 Uninstalling
Open HWTablet folder in Applications. Choose Uninstall to
remove the tablet driver.
Please click OK when the driver has been removed.
（Suggestion: Reboot the computer）.
INSTRUCTION FOR MAC SYSTEMS
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3.4 Configuration
Connect the tablet to your computer by USB cable and port.
The HWTblt icon has been added in the applications.
Double-click the HWTblt icon to open the tablet control panel.
3.4.1 General Configuration
INSTRUCTION FOR MAC SYSTEMS
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a. Adjusting Pressure Sensitivity
Pen pressure sensitivity can be adjusted by dragging the
slider between soft and hard. The right area is the pressure
test area. Adjustment can be saved by clicking the Save
button, or can be canceled by clicking the Cancel button.
b. Pressure Curve Graph
Pen pressure sensitivity changes are displayed on the
Pressure curve graph. The images below show the graphs
for light and heavy pen pressure respectively.
c. Pressure Testing Area
The right area is the pressure test area which is for testing
the pen pressure. All the writing and drawing in the test area
can be cleared by clicking the Clear button.
INSTRUCTION FOR MAC SYSTEMS
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3.4.2 Mapping
a. Multi-Monitor Mode
You can drag the displays to the desired order if your
computer has more than one monitor.
INSTRUCTION FOR MAC SYSTEMS
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a) Full screen
Choose Region Setting and select Total Monitors from the
drop-down menu. You will see the active area of the
monitors corresponding to the area in table is mapped.
b) Monitor #1
Select Monitor #1 from the drop-down menu to set the area in
the tablet to control Monitor #1.
INSTRUCTION FOR MAC SYSTEMS
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c) Monitor #2
Select Monitor #2 from the drop-down menu to set the area in
the tablet to control Monitor #2.
3.4.3 Express Keys Setting
a. Express keys
There are eight express keys on the tablet. You can set the
functions for each key from each drop-down menu in Key
Setting. Click Save to save the setting or click Cancel to quit.
INSTRUCTION FOR MAC SYSTEMS
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You can select Launch Application from the drop-down menu,
then choose one application program you want to run, click
open and then click Save to save the setting.
You can also define the function by choosing from the
drop-down menu for each key and select shortcut from the
Key Bindings.
INSTRUCTION FOR MAC SYSTEMS
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BUNDLED SOFTWARE
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Chapter 4 Bundled Software
4.1 Hanvon Shell
4.1.1 Shell Summary
Hanvon Shell is a shortcut startup application for starting
bundled Hanvon Software or other software.
Default startup style: it will be operated automatically when
you startup your computer; if user exits shell from the
application, it will switch to the manual startup style; double
click the shortcut icon on the desktop to startup
the Shell toolbar.
Main interface will be shown as following:
Icons explanations as following:
BUNDLED SOFTWARE
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1. Area for Dragging Shell
After opening shell toolbar, you can drag the icon to adjust
the positions at up, down, left and right locations on
computer’s screen;
When cursor have been left the toolbar for 5 seconds or later,
Shell toolbar will be hided, Single-click it to display the main
interface;
2. PenWrite
Editing Microsoft Office documents formatted as: Word, Txt,
Excel and PPT by handwriting directly;
PenWrite Provides English, German, French, Italian, Dutch,
Spanish, Swedish, Portuguese (Portugal), Portuguese (Brazil)
multi-languages recognition
3. PenWrite Asia
Editing Microsoft Office documents formatted as: word, txt,
Excel and PPT by handwriting directly;
PenWrite Asia Provides Simplified Chinese, Traditional
Chinese (Hong Kong) , Traditional Chinese (Taiwan),
Japanese and Korean languages recognition
BUNDLED SOFTWARE
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4. PenSign
This program enables you to add your handwriting signature
in a document such as Microsoft Office word /PPT;
5. PenMail
Providing handwrite email in Outlook Express or Windows
Mail.
6. PenMark
Providing handwrite mark on desktop or pictures;
7. WhiteBoard
A software application simulates Electronic Whiteboard. The
monitor is like a marker board in front of users and become a
simplified Electronic Whiteboard through a projector.
8. System Menu
Configure shell setting
9. Tablet Setting
Configure tablet setting
BUNDLED SOFTWARE
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4.1.2 System Menu Shell
Click to enter Shell configuration interface shown as
following figure:
Position: Set the position for Hanvon Shell on the
screen;
Icon Size: Set the icon size shown in the Hanvon startup
toolbar;
Transparency: Set the transparency for Hanvon startup
BUNDLED SOFTWARE
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toolbar.
4.1.3 Tablet Setting
Click to enter tablet setting interface shown as
following figure:
BUNDLED SOFTWARE
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4.1.4 Shell right key menu
Delete: Delete the current icon or separator；
Options: Change name and icon of the current software
Location: Find the target file position which the software
is saved
Add Separator: Add the separator in the location where
the cursor is placed.
Setting: （ the function is the same as System Menu）
Next Page: Turn to next page
BUNDLED SOFTWARE
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4.2 PenWrite
Click on the shell to open PenWrite application.
Open WORD application for editing, Then users may
handwriting input words, sentences, punctuation & symbol
and numbers in English, German, French, Italian, Dutch,
Spanish, Swedish, Portuguese (Portugal), Portuguese
(Brazil).The handwriting characters would be turn to be text
automatically to the location where the cursor was placed.
Click on the shell to open PenWrite Asia application.
Open WORD application for editing, Then users may
handwriting input characters, punctuation & symbol and
numbers in Simplified Chinese, Traditional Chinese (Hong
Kong) , Traditional Chinese(Taiwan) , Japanese and Korean.
Note: Please confirm the cursor’s location firstly, and then
start handwriting.
PenWrite and PenWrite Asia have the same main
interface.
Instruction as following:
BUNDLED SOFTWARE
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Icon explanations:
Basic functions
1. Pen & Mouse Mode
Switch the status between Pen & Mouse Mode
\ Pen Mode \ Mouse Mode
2. Comma & Period
Edit”,” or “.” by clicking Comma or Period
3. Backspace
Backspace by clicking
4. Enter
Enter by clicking
5. Keyboard
BUNDLED SOFTWARE
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Click to startup software keyboard
6. System Menu
Click to enter an interface shown as following
figure:
7. Exit
Click to exit
8. the candidate area for recognized results
Setting
Click “setting…” shown as following figure:
Setting for PenWrite—Recognition
BUNDLED SOFTWARE
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[Select Language] Choose recognition language
between 9 different languages；
[Recognition Range] Choose the recognition range；
[Recognition Delay] Adjust the recognition interval
time.
BUNDLED SOFTWARE
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Setting for PenWrite Asia—Recognition
[Select Language] Choose recognition language
between Simplified Chinese, Traditional Chinese
(Hong Kong) , Traditional Chinese (Taiwan) ,
Japanese and Korean. [Recognition Range] Choose
the recognition range；
[Recognition Delay] Adjust the recognition interval
time.
Setting—Pen
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Selecting the pen type, line colors or line thickness
Gesture:
① Space, ②Backspace, ③Enter, ④Tab
BUNDLED SOFTWARE
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Edit Command:
=Ctrl
For example:
Ctrl+A Ctrl+X
Edit Command supported as bellow:
Ctrl + A
Ctrl +C
Ctrl +V
Ctrl +X
Ctrl +Z
BUNDLED SOFTWARE
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4.3 PenSign
Click to open PenSign application
The program can be used in Microsoft Office 2000 and
the version higher, Word, Excel, PowerPoint ( Notice:
please don’t write directly in Word outline\Excel
pagination preview\ PowerPoint insert images )；
Support the Word Pad and Windows Draw (when the
script will be shown opacity, it wouldn’t support “Hide
Sign & Show Sign” and “Delete Sign” functions）.
The signature size and position can be adjusted freely.
Icon explanations:
1. Start Sign & End Sign;
Start and end to sign;
2. Pen(Brush \ pencil \ Ink Pen)
Select pen type
3. Color
BUNDLED SOFTWARE
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Select line color
4. Width
Select line thickness
5. Clear all
Clear current script
6. Hide Sign & Show Sign
Show or hide your signature
7. Delete Sign
Delete all script
8. System Menu
Help & About
9. Exit
4.4 PenMail
Click to open PenMail application.
BUNDLED SOFTWARE
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Icon explanations:
1. PenMail
When pressing icon down, it will switch to
handwriting status; and it will return to text editor
status when lifting icon .
2. Pen(Brush \ pencil \ Ink Pen)
BUNDLED SOFTWARE
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Select pen type
3. Eraser
Erase the individual script
4. Selector
Select part script
5. Clear
Clear all script
6. Colors
Select line color
7. Width
Select line thickness
The program can be used in Outlook Express 6.0 and the
version higher in Windows 2000/XP OS, and Windows Mail in
Windows Vista OS. When the system operating is Windows
2000, please install IE6 and Outlook Express 6 or higher
version before applying PenMail.
PenMail can also support Vista x32 but not Vista x64;
BUNDLED SOFTWARE
56
4.5 PenMark
Click to open PenMark application; you can
handwrite marks on the screen or pictures.
Icon explanations:
1. Start\exit screen annotation
2. Open picture
3. Save
Files can be saved as BMP, JPG, TIF, PNG or GIF
format
Suggest you to select TIF format when the file has
several pages.
Default saving path: C:\Documents and
Settings\Administrator\My Documents\My Pictures.
4. Pen(Brush \ pencil \ Ink Pen\ High Lighter)
Select Pen type
5. Color
Select line color
6. Width
Select line thickness
BUNDLED SOFTWARE
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7. Eraser
Clear part script
8. Clear all
Clear all script
9. Tools
Insert line\figure\text\pictures
10. System Menu
Setting, Help, About
11. Exit
Setting
Setting the size of eraser
BUNDLED SOFTWARE
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4.6 WhiteBoard
Click to open WhiteBoard application.
Icon explanations:
1. Save
The document can be saved as BMP, JPG, TIF, PNG
or GIF format
Suggest you to select TIF format when the document
has multiple pages.
Default saving path: C:\Documents and
Settings\Administrator\My Documents\My Pictures.
2. New Page
Add a new page
3. Pen (Brush \ pencil \ Ink Pen\ High Lighter)
Select pen type
4. Color
Select line color
5. Width
Select line thickness
BUNDLED SOFTWARE
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6. Eraser
Clear part script
7. Clear all
Clear all script
8. Tools
Insert Line\figure\text\pictures
9. Magnifier
Click the right key, the menu will popup, you can set
spotlight size, shape, radio, high quality display, show
border and exit
Exit the application directly by pressing ESC
10. Spotlight
Click down arrow, the menu will popup, you
can set spotlight transparency, shape and exit.
Exit the application directly by pressing ESC
11. System Menu
BUNDLED SOFTWARE
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Setting, Help, About
12. Previous
Turn to previous page
13. Next
Turn to next page
14. Exit
Setting
Setting--Magnifier
Setting magnifier size, shape, ratio, high quality display
and show border
Setting—Spotlight
BUNDLED SOFTWARE
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Setting spotlight transparency and shape
Setting—Eraser
Setting the size of eraser
MAINTENANCE
62
Chapter 5 Maintenance
5.1 Exchange Pen Nib
If users need to change pen nib, please using tweezers,
grasp the nib and draw it out. Once removed, a new nib may
be inserted into the pen.
5.2 Cautions
Do not put the tablet on a metal surface, such as iron or
aluminum alloys.
Due to a CRT monitor’s electromagnetic radiation, do not use
the drawing tablet too close to a CRT monitor.
APPENDIX
63
Appendix
Warranty
Limited Warranty
Hanvon Corporation warrants that this product is free from
any defects in workmanship or materials under normal use
and conditions for a period of two (2) years for Europe and
one (1) year for other region from the date of original
purchase. If such a defect is discovered within this warrant’s
limitations, Hanvon agrees, at its sole discretion, to repair or
replace the same item with one of equal value, free of charge
to the original consumer purchaser.
This warranty shall not apply if this product is modified,
misused, tampered with, subject to abnormal working
conditions, or transferred to someone other than the original
consumer purchaser.
Warranty Redemption for US Market Only
Should this product fail to function in a satisfactory manner,
please return it to the store where it was originally purchased.
Please be sure to contact us at tech@hanvon.com.cn to
APPENDIX
64
obtain a Return Merchandise Authorization Number before
you return it, and within your email please include your name,
address, phone number, a copy of the original receipt, serial
number and the reasons for returning the product.
Should this fail to resolve the matter and service is still
required by reason of any defect or malfunction during the
warranty period, Hanvon Corporation will repair or replace
this product without charge (except for a charge for handling,
packing, return UPS/postage, and insurance).
Technical Support
Should you have any questions or comments, please contact
us via tech@hanvon.com.cn , or visit our website at:
Global site: http://www.hanvon.com
Thank you for choosing Hanvon products.
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