EE-SP
99157
Troubleshooting.Advice on Care.
You are advised to use our H ADEO care produc ts to clean
your hearing sys tem. These produc ts were developed
specifically for t his purpose and are a vailable exclusivel y
from your hearing system professional.
•
Clean hearing sys tems regularly to pr event damage
to the hearing sys tems and to avoid health p roblems.
•
If req uired, disconnec t the hearing
system from the S lim tube. Startin g
from the hearing s ystem side, push
the cleaning wire co mpletely through
the Slim tube.
Problem
No sound.
Not loud enough.
Possible Solution
Turn on.
Replace battery.
Consult your hear ing
system professional.
Insert batte ry plus (+)
side up.
Clean earmolds/slim
tubes/domes.
Consult your hear ing
s
ystem professional.
Turn up volume; see
h
earing system
professional for m odels
w
ithout a manual volu me
control or if probl em
persists.
Replace battery.
Remove and reinser t
carefully.
Consult your hear ing
s
ystem professional.
Clean earmolds/slim
tubes/domes.
Consult your hear ing
s
ystem professional.
Possible Cause
Not turned on.
Low/dead battery.
Poor battery contact.
Battery upsi de down.
Earmolds/slim tubes/
domes blocked wit h
e
ar wax.
Plugged microphone
shield.
Low volume.
Low battery.
E
armolds/slim tu bes/
domes not inser ted
properly.
Change in hearing.
Earmolds/slim t ubes/
d
omes blocked with
ear wax.
Plugged microphone
shield.
Accessories.
uDirec t 2, uTV3
The uDirect 2 and uTV 3 are optional acc essories for
your hearing sys tems. For more inform ation on using the uDir ect 2 and
uTV3, please see t he user guide for that a ccessory. For info rmation on
how to get a uDirect 2 or uT V3 accessor y, please contact yo ur hearing
system professional.
Please refer all questio ns concerning your hea ring system
to your hearing system professional.
!
Should a problem oc cur, you can usually corr ect it quickly. Use th e
following troubl eshooting tips to res olve simple issue s.
If you still encount er problems after t rying these sug gestions, consu lt
your hearing system professional.
The wireless fun ction of your heari ng systems allows
you to use a remote cont rol to change the progr am
and volume of your hear ing systems.
For detailed infor mation and instr uctions, refer to t he
u
ser guide, or ask your he aring system prof essional.
Remote Control RCV1
Your hearing system p rofessional can pu t together your
own individual user manual for you.
PhoneConnect
Your hearing system p rofessional may have co nfigured a telephone
program, which you c an reach via the auto matic program swit ching
function (PhoneConnect). The magnet on the telephone (optional) provides the magneti c field required to ac tivate the telephon e program.
Receiver molds and Slim tube (mini tube)
•
The h earing system it self, wires, speakers , domes or
custom shells sh ould never be rinsed o r submerged in
water as water drops m ay block sound or dama ge the
electrical co mponents of the hea ring systems. Cle an
your hearing sys tem with a soft cloth, ke eping it dry.
•
The h earing system mus t be kept dry. Please put i t in a HADEO
DryBox, HADEO Dr ying Bag or Dryi ng Container overn ight to extract
any moisture from t he inside of the sys tem.
Problem
Intermittent.
Two long beeps.
W
histling.
Not clear,
distorted.
Earmolds, slim
t
ubes or domes
falling out of ear.
Weak on the
t
elefon.
Possible Cause
Low battery.
Dirty battery contact.
Low battery.
E
armolds/slim tubes/
domes not inser ted
pr
operly.
Hand/clothing near
ear.
Poorly fitting ear
molds/slim tubes/
d
omes.
Earmolds/slim t ubes/
d
omes not insert ed
properly.
Low battery.
Plugged microphone
shield.
P
oorly fitting earmolds/slim tubes/
d
omes.
Earmolds/slim t ubes/
domes not inser ted
properly.
Telephone not posi
-
tioned properl y.
Hearing system r equires adjustment.
Possible Solution
Replace battery.
Consult your hear ing
system professional.
Replace battery.
R
emove and reinser t
carefully.
Move hand/clothing
a
way from your ear.
Consult your hear ing
system professional.
Remove and reinser t
c
arefully.
Replace batter y.
C
onsult your hearin g
system professional.
Consult your hear ing
system professional.
Remove and reinser t
c
arefully.
Move telephone receiver
a
round ear for clearer
signal.
Consult your hear ing
system professional.
•
Whe n necessary, remove t he
sound tube from t he hearing system
and put the earmol d for at least
15 minutes into the HADEO cl eaning
liquid.
Distributed in U SA by
Hansaton Acoustics Inc.
13845 Industrial Par k Blvd
Plymouth MN, 55441
USA
www.hansaton-usa.com
order@hansaton.com
Manufactured by
Hansaton Akustik GmbH
Sachsenkamp 5
20097 Hamburg
Germany
www.hansaton.com
Optional Functionalities.
•
If wir eless synchroni zation is enabled, th en changing the volum e or
program sett ing on one hearing sys tem, will automatica lly make the
change to both hear ing systems at the sa me time. Wireless sy nchronization works for b oth the push butt on and the lever.
•
Pleas e refer all question s concerning your hea ring system to your
hearing system professional.
The Bi feature enabl es you to hold a phone to one e ar and hear the
sound clearly in b oth ears. No access ories are required .
Wireless Synchronisation (BiLink)
Binaural Phone (BiPhone)
Telephone Coil
The telephone coil a llows inductive s ignal reception (e.g.,
when telephoning). The reception of noise through the microphone is reduced o r suppressed.
•
allow s you to turn the heari ng systems on with a n automatic delay of
5, 10, or 15 seconds to avoid feedb ack (whistling).
Power-on-Delay
Connecting to Exter nal Audio Sources
Your hearing system s may feature an option al direct audio
input (DAI) to connec t to other audio so urces, such as a
stereo or televisi on, using an FM syste m or a cable.
Ask your hearing healthcare professional for information
about the direc t audio input sys tem and a connecto r cord.
Hearing Program/Description
1
2
3
4
•
Use t he program pushb utton to select o ne of the hearing prog rams
individually programmed for you.
•
When changing, you r hearing system us es signal sounds to in dicate
which program yo u have selected.
•
You can th us adjust your sys tem to the relevant hear ing situation.
With Pushbutton
•
Refer to t he remote control us er guide.
With Remote Control
Program 1 (e.g. AutoSur round)
Program 2 (e.g. speec h in noise)
Program 3 (e.g. PhoneConnect)
Program 4 (e.g. music)
PhoneConnect
Wireless synchronization
(if enabled)
1 beep
2 beeps
3 beeps
4 beeps
short melody
Opposite ear bee ps the same
as side being adjus ted
Switching Hearing Programs.
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