Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting Guide
Guide
Guide
Guide
You can solve many common refrigerator problems easily, saving you the cost of a
possible service call. Try the suggestions below to see
if
you can solve the problem
before calling for service.
Problem
Problem
Problem
Problem Possible
Possible
Possible
Possible C auses
Causes
Causes
Causes
Refrigerator
Refrigerator
Refrigerator
Refrigerator does
does
does
does not
not
not
not operate
operate
operate
operate
x Refrigerator is unplugg ed.
x The circuit breaker is tripped/ fuse blown.
Compresso r
Compresso r
Compre sso r
Compressor turns
turns
turns
turns on
on
on
on and
and
and
and off
off
off
off
x The room temperature is warmer than norm al
x Door is left open or is frequently opened.
x The refriger ator does not have the corre ct
clearances.
x The refrigerator has recently been disconnected for
aperiodoftime.
Refrigerator
Refrigerator
Refrigerator
Refrigerator compartments
compartments
compartments
compartments are
are
are
are too
too
too
too
warm
warm
warm
warm
x Temperature control is not set correctly.
x Door is left open or is frequently opened.
x The door gasket does not s eal p roperly.
x A large amount of warm or hot food was stored
rec ently. Wait for the refrigerator to reach its
selected temperature.
x The refrigerator has recently been disconnected for
aperiodoftime
.
Vibrating
Vibrating
Vibrating
Vibrating or
or
or
or rattling
rattling
rattling
rattling (slight
(slight
(slight
(slight vibration
vibration
vibration
vibration
is
is
is
is normal)
normal)
normal)
normal)
x Levelin g legs need adjusting
x Refrigerator is placed on an uneven or weak
surface.
x The refrigerator is touching the wall. Re-level the
refrigerator and move
it
away from the wall.
Tempera ture
Tempera ture
Tempera ture
Tempera ture of
of
of
of external
external
external
external refri gerator
refrigerator
refrigerator
refrigerator
surface
surface
surface
surfaceis
is
is
is warm
warm
warm
warm
x The exterior refrigerator walls can be as much as
30°F wa rm e r th a n ro o m te mperatu re .
x This is normal while the comp re ssor work s to
transfer heat from inside the refrigerator cabinet.
Moisture
Moisture
Moisture
Moisture collects
collects
collects
collects inside
inside
inside
inside the
the
the
the refrigerator
refrigerator
refrigerator
refrigerator
x Door is left open or is frequently opened.
Moisture
Moisture
Moisture
Moisture forms
forms
forms
forms o n
on
on
on outside
outside
outside
outsideof
of
of
of
refrigerator
refrigerator
refrigerator
refrigerator
x Is normal in hot and humid we ather. Air carrie s
moisture into the refrigerator when doors are
opened.
Bubbling
Bubbling
Bubbling
Bubbling or
or
or
or gurgling
gurgling
gurgling
gurgling sounds
sounds
sounds
sounds (like
(like
(like
(like
boiling
boiling
boiling
boiling water)
water)
water)
water)
x This is the normal sound
of
refrigerant (used to cool
re frig erator) c ircula ting th rougho ut the s ystem.
Popping
Popping
Popping
Popping or
or
or
or cra cking
cracking
cracking
cracking sounds
sounds
sounds
sounds when
when
when
when
compresso r
compresso r
compresso r
compresso r comes
come s
come s
come s on
on
on
on
x This is normal. Me tal parts undergo expansion a nd
co ntraction, like hot water p ipes. The so und will
level off or disappear as refrigerator runs.
The
The
The
The door
door
door
door w ill
will
will
will not
not
not
not close
close
close
close properly
properly
properly
properly
x The refriger ator is not on a level s urface.
x The gasket is dirty.
x The storage basket is out
of
position.
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