Hanlong Unicorn 3112 User Manual

User Manual

Unicorn 3112

Analog Telephone Adaptor

Hanlong Technology Co., Ltd

http://www.hanlongtek.com

Table of Content

Unicorn 3112 User Manual

1. WELCOME ................................................................................................................... 3

2. WHAT IS IN THE PACKAGE ....................................................................................... 3

3. PRODUCT OVERVIEW ............................................................................................... 3

3.1. Key Features .................................................................................................. 3

3.2. Hardware specification ................................................................................... 4

4. INSTALLATIONS ......................................................................................................... 5

4.1. Safety ............................................................................................................. 6

5. BASIC OPERATIONS .................................................................................................. 6

5.1. Get Familiar with Voice .................................................................................. 6

5.2. Make Phone call............................................................................................. 8

5.2.1. Calling Phone or Extension Numbers .................................................... 8

5.2.2. Call Hold ................................................................................................. 8

5.2.3. Call Wait ing ............................................................................................. 8

5.2.4. 3-way Conferencing ................................................................................ 9

Star Code Style 3-way Conference ....................................................................... 9

Bellcore Style 3-way Conference .......................................................................... 9

5.2.5. Direct IP-to-IP Calls ................................................................................ 9

5.2.6. Blind Transfer ........................................................................................ 10

5.2.7. Attended Transfer ................................................................................. 11

5.2.8. Send and Receive PSTN Calls............................................................. 11

5.2.9. VoIP-to-PSTN Calls .............................................................................. 11

5.2.10. PSTN-to-VoIP Calls .............................................................................. 11

5.2.11. Route Calls to PSTN............................................................................. 12

5.3. Call Features ................................................................................................ 12

5.3.1. Call Features Tables ............................................................................. 12

5.3.2. PSTN Pass Through ............................................................................. 13

5.4. FAX............................................................................................................... 13

5.5. Status Light Indicator ................................................................................... 13

6. CONFIGURATION GUIDE ......................................................................................... 14

6.1. Configuring Unicorn 3112 using Web Browser (Recommended) ................ 14

6.1.1. Accessing the Web Configuration ........................................................ 15

6.1.2. Programming Unicorn 3112 via the LAN Port ...................................... 15

6.1.3. Programming Unicorn 3112 via the WAN Port ..................................... 15

6.1.4. User Programming and Configuration .................................................. 16

6.1.5. Passwords ............................................................................................ 16

6.1.6. End User Settings: ................................................................................ 17

6.1.6.1 Device Status: ............................................................................... 17

6.1.6.2 Basic Options: ............................................................................... 18

6.1.6.3 Super Option ................................................................................. 21

6.1.6.4 FXS Port Settings: ......................................................................... 24

6.1.6.5 FXO Port Settings: ........................................................................ 33

6.1.7. Saving the Configuration Changes ....................................................... 39

6.1.8. Rebooting the Unicorn 3112 ................................................................. 40

6.2. Configuring Unicorn 3112 via Voice Prompt ................................................ 41

Unicorn 3112 User Manual

6.2.1. DHCP Mode .......................................................................................... 41

6.2.2. Static IP Mode ....................................................................................... 41

6.2.3. Configuration through a Central Server ................................................ 41

7. SOFTWARE UPGRADE ............................................................................................ 41

8. RESTORE FACTORY DEFAULT SETTINGS............................................................ 42

9. TECHNICA L SUPPORT CONTACT .......................................................................... 42

1. WELCOME

Unicorn 3112 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultra-affordability. The Unicorn 3112 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.

Special compatibility features include:

 Nortel MCS  Standard SIP  Broadsoft  Howdy

2. WHAT IS IN THE PACKAGE

The Unicorn 3112 package contains:

 One Unicorn 3112 VoIP adapter  One universal power supply  One Ethernet cable  One phone cable

3. PRODUCT OVERVIEW

3.1. Key Features

Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,

DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.

Built-in router, NAT, Gateway and DMZ port forwarding

Unicorn 3112 User Manual

Supports call origination and termination from/to the PSTN network(via FXO Port) Powerful digital signal processing (DSP) to ensure superb audio quality;

advanced adaptive jitter control and packet loss concealment technology

Support various vocoders including G.711 (a-law and u-law), G.723.1 (5.3K/6.3K),

G.726 (40K/32K/24K/16K), as well as G.728, G.729A/B, and iLBC(Pending).

Support Caller ID/Name display or block, Hold, Call Waiting/Flash, Call Transfer, Call

Forward, in-band and out-of-band DTMF, Dial Plans, etc.

Support fax pass through T.30 and T.38. Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise

Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

Support standard encryption and authentication (DIGEST using MD5 and MD5-sess) Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS) Support automated NAT traversal without manual manipulation of firewall/NAT Support device configuration via built-in IVR, Web browser or central configuration file

through TFTP or HTTP

Support firmware upgrade via TFTP or HTTP with encrypted configuration files. Ultra

compact (wallet size) and lightweight design, great companion for travelers

Compact, lightweight Universal Power adapter.

3.2. Hardware specification

Model Unicorn 3112

LAN interface

1 x RJ45 100MBase-T

WAN interface

1 x RJ45 100MBase-T

FXS telephone port

1 x FXS

FXO port

1 x FXO

LED light

Green and red color

Universal switching power supply

Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL certified

Dimension

70mm (W) ×130mm (D)×27mm (H)

Weight

0.30kg

Temperature

40 – 130 F 5 – 45 C

Humidity

10 - 90%

Unicorn 3112 User Manual

4. INSTALLATIONS

The Unicorn 3112 is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The Unicorn 3112 VoIP features are available when you connect any regular analog telephone to it.

Unicorn 3112 has one FXS port (labeled “Phone”) and one PSTN pass through port (labeled “Line”). After setting up the Unicorn 3112, you can make PSTN calls by pressing *00. Without pressing *00, all your calls will be VoIP. You can also receive PSTN calls and VoIP calls.

The following photo illustrates the Interconnection Diagram of the of a Unicorn 3112:

Following are the steps to install a Unicorn 3112: Connect a standard touch-tone analog telephone to the “Phone” port.

Unicorn 3112 User Manual

Insert a standard RJ11 telephone cable (included with package) into the “Line” port and

connect the other end of the telephone cable to a wall jack.

Connect a PC to the LAN port of Unicorn 3112 (Ethernet cable is included with

package).

Insert another Ethernet cable into the WAN port of Unicorn 3112 and connect the other

end of the Ethernet cable to an uplink port (a router, switch, hub, modem, etc)

Insert the powers supply (included with package) into the Unicorn 3112 and connect it to

a power outlet.

4.1. Safety

The Unicorn 3112 is compliant with various safety standards including FCC/CE and C-Tick. Its power adaptor is compliant with UL standard. The Unicorn 3112 s houl d only operate with the universal power adaptor provided in the package.

Warning: Please do not use a different power adapter. Using other power

adapter may damage the Unicorn 3112 and will void the manufacturer warranty!

Caution: Changes or modifications to this product not expressly approved by Hanlong

Technology, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Hanlong Technology.

5. BASIC OPERATIONS

5.1. Get Familiar with Voice

Unicorn 3112 has stored a voice prompt menu for quick access to settings and simple configuration. You can enter this voice prompt menu as follows:

Pick up the receiver (or press the Handsfree button) of the analog telephone and press

“***”

A voice will say, “Enter the new option.” At this point, you can select from the following menu voice prompt options to begin using the Unicorn 3112:

Voice Will Say the Following:

Main Menu

“Enter a Menu Option” Enter “*” for the next menu option

Enter “#” to return to the main menu

Unicorn 3112 User Manual

Enter 01 – 07,12 - 17, 47, 86 or 99 Menu option

“DHCP Mode”, “Static IP Mode”

Enter ‘9’ to toggle the selection If user selects “Static IP Mode”, user need configure all the IP address information through menu 02 to 05. If user selects “Dynamic IP Mode”, the device will retrieve all IP address information from DHCP server automatically when user reboots the device.

“IP Address “ + IP address The current WAN IP address is

announced Enter 12-digit new IP address if in Static IP Mode.

“Subnet “ + IP address Same as Menu option 02

“Gateway “ + IP address Same as Menu option 02

“DNS Server “ + IP address Same as Menu option 02

“MAC Address” Announces the Mac address of the unit.

Preferred Vocoder Enter “9” to go to the next selection in the

list:

 PCM U  PCM A  G-726  G-723  G-729

WAN Port Web Access Enter “9” to toggle between enable and

disable

Firmware Server IP Address

Announces current Firmware Server IP address. Enter 12 digit new IP address.

Configuration Server IP Address

Announces current Config Server Path IP address. Enter 12 digit new IP address.

Upgrade Protocol Upgrade protocol for firmware and

configuration update. Enter “9” to toggle between TFTP and HTTP

Firmware Version Firmware version information.

Firmware Upgrade Firmware upgrade mode. Enter “9” to

rotate among the following three options:

1. always check

2. check when pre/suffix changes

3. never upgrade

“Direct IP Calling”

Enter the target IP address to make a direct IP call, after dial tone. (See “Make

Unicorn 3112 User Manual

a Direct IP Call”.)

“RESET” Enter “9” to reboot the device; or

Enter MAC address to restore factory default setting (See Restore Factory Default Setting section)

“Invalid Entry” Automatically returns to Main Menu

Other Menu Prompt Features:

 “*” shifts down to the next menu option “#” returns to the main menu “9” functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths - 2 digits for menu option and 12 digits

for IP address. Once all of the digits are collected, the input will be processed.

Incorrect keyed entry cannot be deleted or undone. The Unicorn 3112 will prompt you

to start over by telling you that you made an error.

5.2. Make Phone call

5.2.1. Ca lling Phone or Extensi on Numbers

Dial the number directly and wait for 4 seconds (Default is 4 seconds. To change the

default, change the settings via the web configuration page under “No Key Entry Timeout”). Or

Dial the number directly, and press # (assuming that “Use # as Dial Key” is set to “YES”

during web configuration of your Unicorn 3112).

Other functions available during the call are call-waiting/flash, call-transfer, and call-forward. Your SIP gatekeeper/proxy server needs to support these features in order for them to work.

5.2.2. Call Hold

While in conversation, pressing the “FLASH” button on the attached phone will put the remote end on hold. Pressing the “FLASH” button again will release the previously Hold party and the bi-directional media will resume.

5.2.3. Call Waiting

If call waiting feature is enabled, while the user is in a conversation, he will hear a special

Unicorn 3112 User Manual

stutter tone if there is another incoming call. User can press the flash button to put the current call party on hold and switch to the other call. Pressing flash button toggles between two active calls.

5.2.4. 3-w a y Confer e nci ng

Unicorn3112 supports 3-way conference in two styles: star code style or Bellcore style.

Star Code Style 3-way Conference

Assuming that call party A and B are in conversation. A wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2. A dials *23 then C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A press “flash” to bring B, C in the conference.

4. If C does not answer the call, A can press “flash” back to talk to B.

Bellcore Style 3-way Conference

Bellcore style 3-way conference is also supported. To do this, user needs to enable “Use Bell-style 3-way Conference” in FXS web configuration. Assuming that call party A and B are in conversation. A wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2. A dials C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A press “flash” to bring B, C in the conference.

4. If C does not answer the call, A can press “flash” back to talk to B.

5.2.5. Direct IP-to-IP Calls

Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy.

Elements necessary to completing a Direct IP Call:

1. Both Unicorn3112 and other VoIP Device, have public IP addresses, or

2. Both Unicorn3112 and other VoIP Device are on the same LAN using private IP addresses, or

3. Both Unicorn3112 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). Unicorn3112 supports two ways to make Direct IP Calling:

Using IVR

1. Pick up the analog phone then access the voice menu prompt by dial “***”

2. Dial “47” to access the direct IP call menu

Unicorn 3112 User Manual

3. Enter the IP address using format ex. 192*168*0*160 after the dial tone.

Using Star Code

1. Pick up the analog phone then dial “*47”

2. Enter the target IP address using same format as above. Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified by using “*” (encoding for “:”) followed by the port number.

Examples:

a) If the target IP address is 192.168.0.160, the dialing convention is

*47 or Voice Prompt with option 47, then 192*168*0*160.

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case,the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key, if it is configured as a send key or wait for 4 seconds.

NOTE: When completing direct IP call, the “Use Random Port” should set to “NO”.

5.2.6. Blind Transfer

Assuming that call party A and party B are talking to each other on the phone. Party A wants to transfer party B to party C:

Party A presses FLASH (on the analog phone, or Hook Flash for old model phones) to

get a dial tone.

Then party A dials *87 then dials party C’s number, and then # (or wait for 4 seconds)

Party A can hangs up the phone.

Note: Call features have to be activated during web configuration by selecting YES to

“Enable Call Features”. These features need to be supported by your SIP gatekeeper/proxy server in order to work.

Party A can hold on to the phone and wait for one of the three following events:

1. A quick confirmation tone (temporarily using the call waiting indication

tone) followed by a dial tone. This indicates the transfer is successful (transferee

has received a 200 OK signal from transfer target). At this point, party A can either

hang up or make another call.

2. A quick busy tone followed by a restored call (on supported SIP

gatekeeper platforms only). This means the transferee has received a 4xx

response signal for the INVITE and will try to recover the call. The busy tone is just to

indicate to the transferor that the transfer has failed.

3. Busy tone keeps playing. This means the Unicorn 3112 has failed to receive the

Unicorn 3112 User Manual

second NOTIFY signal from the transferee and decided to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the

transfer has failed. When transferee uses a device that does not support the second NOTIFY signal, this will be the case. In poor or unstable network scenarios, this could also happen, although the transfer may have been completed successfully.

5.2.7. Attended Transfer

Assuming that call party A and party B are in conversation. Party A wants to Attend Transfer party B to party C:

Party A presses FLASH (on the analog phone, or Hook Flash for old model phones) to

get a dial tone.

Party A then dials party C’s number then # (or wait for 4 seconds). Party A and party C

now are in conversation. Party A can hang Note: When Attended Transfer failed and if party A hangs up, the Unicorn 3112 will ring

party A again to remind party A that party B is still on the call, by pressing FLASH or Hook again will restore the conversation between party A and party B.

5.2.8. S e nd a nd Recei v e PS TN Call s

Users can send and receive calls from PSTN. To receive PSTN calls, simply take the phone off hook when the analog phone rings. To make a PSTN call, first press *00 (or your own PSTN Access Code) to get the PSTN line dial tone and dial the PSTN number.

5.2.9. VoIP-to-PSTN Calls

To make a VoIP-to-PSTN call, users need to dial the FXO SIP account phone number first. A ring tone is played once followed by a dial tone. At this time, users can dial a PSTN telephone number or a mobile telephone number then # (or wait for 4 seconds). The call will be established afterwards. If no PSTN number is entered after the dial tone, Unicorn 3112 will hang up automatically in 10 seconds.

In the web configuration page, if the Route to PSTN field is configured, the second stage dialing is eliminated. That is, after users dial the FXO SIP account number, the PSTN number will be called automatically.

5.2.10. PSTN-to-VoIP Calls

To make a PSTN-to-VoIP call, PSTN callers need to originate a call to the FXO port

Unicorn 3112 User Manual

telephone number first. If no one answers the FXS phone after 4 (default value, can be configured) ring tones, a dial tone is played. At this time, users can dial a VoIP telephone number then # (or wait for 4 seconds). The call will be established afterwards. If no VoIP number is entered after the dial tone, Unicorn 3112 will hang up automatically in 10 seconds.

In the web configuration page, if the Route to VoIP field is configured, the second stage dialing is eliminated. That is, after users dial the FXO port telephone number, the VoIP number will be called automatically.

5.2.11. Route Calls to PSTN

If configured, certain calls will be routed to PSTN line automatically. This call feature is especially useful for emergency calls or local telephone calls. To use this feature, users need to specify a prefix or a telephone number in the Route to PSTN field in the web configuration page. If the dialed digits match one of the specified prefix, outbound calls will be routed to PSTN port.

5.3. Call Features

5.3.1. Ca ll Features Tables

Following table shows the call features of Unicorn 3112:

Key Call Features

*23

3-way conference

*87

Blind Transfer

*30

Block Caller ID (for all subsequent calls)

*31

Send Caller ID (for all subsequent calls)

*67

Block Calle r ID (per call)

*82

Send Caller ID (per call)

*50

Disable Call Waiting (for all subsequent calls)

*51

Enable Call Waiting (for all subsequent calls)

*70

Disable Cal l Waiting. (Per Call)

*71

Enable Call Waiting (Pe r Call)

*72

Unconditional Call Forward. To use this feature, dial “*72” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up.

*73

Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73” and get the dial tone, then hang up.

*90

Busy Call Forward. To use this feature, dial “*90” and get the dial tone. Then dial the forward

Unicorn 3112 User Manual

number and “#” for a dial tone, then hang up.

*91

Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up.

*92

Delayed Call Forward. To use this feature, dial “*92” and get the dial tone. Dial the forward number and “#” for a dial tone and then hang up.

*93

Cancel Delayed Call Forward. To cancel this feature, dial “*93”, get the dial tone, and then hang up.

Flash/Hook

call waiting indication. When in conversation without an incoming call, this action will switch to a new channel to make a new call.

5.3.2. P S TN Pas s Through

When Unicorn 3112 is out of power or loses registration or if the network connection is down, the RJ 11 line jack on the side of Unicorn 3112 will function as a pass through connection for PSTN calls. Users will be able to use the same analog phone for PSTN calls.

5.4. FAX

Unicorn3112 supports FAX in two modes: T.38 (Fax over IP) and fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38. If the service provider does not support T.38, pass-through mode may be used. To send or receive faxes in fax pass through mode, users will need to select all the Preferred Codecs to be PCMU/PCMA.

5.5. Status Light Indicator

Following tables show the Unicorn 3112 button light pattern indication.

Light Indicator Signal Pattern Status Meaning

Red Light

Red light flashes every 2

seconds

(if internet connection is

configured for DHCP)

DHCP failed or WAN port

has no

Ethernet connection.

Red Light

Red light flashes every 2

Unicorn 3112 is not able to register

+ 29 hidden pages

Hanlong Unicorn 3112 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual