Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to DS-C10S-SXXT Series Video Wall Controller.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find
the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES,
OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
User Manual of DS-3WF01C-2N
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC compliance: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This product
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
product does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the EMC
Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body
DS-3WF01C-2N is specially designed for elevator wireless video transmission and
customized products; compared with the traditional elevator video transmission
products, it has the following advantages:
1. Good anti - jamming ability
Super low frequency power supply interference, electrical spark interference, inverter
motor interference, control signal interference etc. that below tens of kilohertz are
found in the elevator environment, the use of WIFI high-frequency transmission, can
effectively avoid the interference of elevator environment. At the same time the device
supports extended frequency, can avoid the same frequency interference in the
traditional WIFI.
2. Short construction period
In the absence of a large amount of wiring work, so greatly shorten the construction
period, save a lot of human resources.
3. Embedded XTrans technology
DS-3WF01C-2N devices is embedded with XTrans technology, including TDMA,
20M/40MHz bandwidth, intelligent rate control, Auto ACK Time-out adjust. It makes the
device have longer transmission distance, higher throughput and better point-to-multipoint performance.
4. Embedded hardware watchdog
DS-3WF01C-2N is embedded with hardware watchdog, which is used to monitor the
working status of the device. Once the system is not working properly, the device can be
rebooted to guarantee the stability of the system.
5. More Non-standard channels availability
Currently most of the WIFI devices are working at standard 802.11 2.4GHz frequency.
However, standard 802.11 2.4GHz only provide limited channels, and there is serious
interference if there are a lot of 2.4GHz WIFI devices nearby. DS-3WF01C-2N support
more channels near 2.4GHz band, and spread the band to non-standard frequency part.
The advantage of working at the non-standard band is to avoid the interference in the
standard channels, and the wireless throughput can be improved.
User Manual of DS-3WF01C-2N
6
Antenna
Internal, 6dBi, H: 65° V: 60°
Temperature
Humidity
Dimensions:
150*150*31.6mm
Encryption
WPA
-
PSK/WPA2
-
PSK
Network
Router/Bridge
Security
MAC filter
,
SSID hidden
Note: Please confirm whether those non-standard channels are permitted locally before
using them.
1.2 Electrical Specifications
DS-3WF01C-2N electrical specifications as shown below:
Table 1-1 Electrical Specifications
Items Specifications
Standard
Operation
Frequency
Wireless
Receive Sensitivity
Operation
Frequency
IEEE802.11 b/g/n(2T2R 300Mbps)
802.11 b/g/n(HT20): 2412MHz~2462MHz
802.11 n(HT40): 2422MHz~2452MHz
-72dBm@65Mbps, -97dBm@1Mbps
11n:300Mbps(HT40),130(HT20)
11g:54Mbps
Power supply 48V POE+ or 12V DC
Interface
Hardware
Operation
Temperature
Storage
Operation
3×10/100M Base-TX (Cat. 5/5E, RJ-45) ports
-30℃~+65℃
-40℃~+85℃
5%~95%RH
Application
scenarios
Software
Network Protocol TCP/UDP/ARP/ICMP/DHCP/HTTP/NTP
TDMA
Elevator Car / Elevator Room
Supported (Avoid 802.11 hidden-node problems, and
improve the point-to-multi-point performance)
User Manual of DS-3WF01C-2N
7
Firmware Update
Supported
supported
Auto ACK timing
Adjust
Management and
Logs
Web based
Configuration
Bandwidth
Supported
NTP, SNMP, Syslog, Telnet, AC
Supported
20M/40MHz
1.3 Features
• High performance 802.11n 2×2 MIMO chip
• It supports four operating modes: Access Point, Client, Access Point (WDS), Client
(WDS)
• Integrated XTrans technology, including TDMA, intelligent rate control, Auto ACK
Time-out adjust
• TDMA solves the problems of hidden-node problem in the 802.11 network, thus
having better long-distance and PTMP performance
• Support point-to-point, point-to-multipoint connection
• Unique antenna, RF amplifier, and low noise receiver to ensure long-distance video
transmission
• Web based working scenario selection makes the installation and setting much
easier
• Multi-network interface design, more conducive to the expansion of a variety of
applications
• Web-based configuration, easy to use
• High temperature flame retardant housing ensure stable operation in harsh
User Manual of DS-
3WF01C
Using Example
2N products canbeusedins
transmission, while the useofmultiplenetworkinterfacesequippedwithelevator
advertising machine to real
properties or assembling outdoorwirelessdev
Hardware Overview
Hardware information of DS
8
ide the elevator shaft to surveythevideo
time updates. Backhaul data networks canrelyonexisting
Here we uncheck the "Replace wireless configuration", click "Submit", it will appear the
following page below.
User Manual of DS-3WF01C-2N
44
Figure 7-16 Join Network – 2
Click “Save & Apply”, wait a moment, and then Turn to Network->Wifi page, you will see
the “office-2.4G TB2I” on the Associated Stations list.
User Manual of DS-3WF01C-2N
45
Figure 7-17 Join Network - 3
When the device has been added 8 wireless profiles, or there is a client mode wireless
profile in the 8 profiles, click on Join Network will appear as follows.
Figure 7-18 Join Network - 4
Click the Add button to add more wireless profiles, the device can add up to eight
wireless profiles, and the device can only have one client mode profile, you can choose
to enable or disable the added wireless profiles.
User Manual of DS-3WF01C-2N
46
Figure 7-19 Add Wireless Profile
Click the Edit button; you can enter the wireless configuration page. The basic settings
page as shown below.
User Manual of DS-3WF01C-2N
47
Channel:
Figure 7-20 General Setup
The channel can be modified when the device is configured to Access Point
mode or WDS Access Point mode. The device can only work on one channel at the same
time.
Transmit Power:
The device output power. When the output power is increased, the
signal distance and signal strength will be improved.
Mode:
You can keep the default 802.11g+n mode to guarantee optimal transmission
rate.
User Manual of DS-3WF01C-2N
48
HT Mode:
Channel width selection, the device supports 20/40+/40-MHz bandwidth. In
general, the wider the bandwidth is, the greater the data throughput rate.
Max Transmission Rate:
it can be used to limit the max transmission rate of a device.
Click on Device Configuration->Advanced Settings, you can configure the advanced
settings of the device in this section.
Country Code:
Figure 7-21 Advanced Settings
Different countries allows different channels, you can choose the
country code to allow the device works at the channels only permitted in the particular
country. When you set Compliance Test mode, the frequency will extend to 23122732MHz.
Aggregation:
It enables several data frames of 802.11 to be aggregated and transmitted
out, thus improve the throughput. The larger the set value, the higher the throughput.
User Manual of DS-3WF01C-2N
49
VAP Isolation: The device supports multiple VAP; if this feature is enabled, and when
the client1 is connected to VAP1, the client1 will not be able to communicate the client2
which is connected to VAP2.
TDMA::::
Currently, most of the outdoor bridge products are developed based on 802.11
protocols, however, it has the limitations of short-distance, hidden node problems, and
poor point-to-multi-point performance.
XTrans technologies developed and patented by HIKVISION, utilizing a series of
advanced technologies such as TDMA, intelligent rate control, Auto ACK Time-out Adjust,
having the advantage of long transmission range, high date rate and robust transmission.
XTrans technology solves the problems of hidden-node problem in the 802.11 network
infra-structure. Intelligent rate control algorithm can be adapted to quick channel
quality variations, while stabilize the wireless throughput, thus suitable for long-distance
transmission. ACK Time-out Auto Adjust can automatically detect the distances of the
devices, and adjust the wireless parameters to achieve the best link quality.
To use the TDMA, the user needs to enable TDMA mode in the AP device, and set a
priority level in the station device. When several stations are connected to one AP,
different clients demand different throughput. If the client demands higher throughput,
its priority level can be set to High, otherwise set to Low. When the client demands the
same throughput, their priority level can be set to the same level.
Note: When using TDMA mode, the TDMA button need to be enabled at AP devices in
the web-based configuration menu. The devices from other vendors cannot be
connected to DS-3WF01C-2N in the TDMA mode. When TDMA is enabled, your phone
or laptop cannot be able to connect to the device.
Auto ACK-Timeout Adjust:It is suggested to enable this function, so that the distance
between 2 devices can be detected and all the related parameters can be optimized to
achieve the best link quality.
User Manual of DS-3WF01C-2N
50
7.2.2 Interface Configuration
Per network settings like encryption or operation mode are grouped in the Interface
Configuration.
ESSID:
Figure 7-22 Interface Configuration – General Setup
Name of a wireless. It is used to control the access to the wireless network, only
the same ESSID can communicate with each other to establish a local area network.
Mode:
and Access Point (WDS).
Access Point:
Client:
Client (WDS):
There are totally 4 wireless modes, including: Client, Access Point, Client (WDS)
Access point.
A client device that can connect to an AP.
Use WDS feature to link multiple APs in a network, all associated stations
from any AP can communicate with each other like in ad-hoc mode. Client (WDS) means
this device is a client in WDS mode.
Access Point (WDS)::::
Use WDS feature to link multiple APs in a network, all associated
stations from any AP can communicate with each other like in ad-hoc mode. WDS AP
means this device is an AP in WDS mode.
Network:
Choose the network(s) you want to attach to this wireless interface or fill out
the create field to define a new network.
User Manual of DS-3WF01C-2N
51
Hide ESSID:
connected to others. Check this function; others will not be able to search the SSID.
Security:
to hide the broadcast name of the wireless network to avoid being
The firewall creates zones over your network interfaces to control network traffic flow.
The default settings of firewall zone as shown below.
User Manual of DS-3WF01C-2N
53
Figure 7-26 Firewall
Click "modify" or "add" to define the generic properties of the zone. In the port trigger
section, the forwarding rules for the current area and other areas can be modified.
For example, click on Edit button of LAN zone; as shown below, this section defines
common properties of "lan". The input and output options set the default policies for
traffic entering and leaving this zone while the forward option describes the policy for
forwarded traffic between different networks within the zone. A covered network
specifies which available networks are member of this zone.
User Manual of DS-3WF01C-2N
54
Figure 7-27 Zone
The options below control the forwarding policies between this zone (lan) and other
zones. Destination zones cover forwarded traffic originating from "lan". Source zones
match forwarded traffic from other zones targeted at "lan". The forwarding rule is
unidirectional, e.g. a forward from lan to wan does not imply a permission to forward
from wan to lan as well.
Figure 7-28 Inter-Zone Forwarding
7.4
VLAN
VLANs are often used to separate different network segments. The VLAN function
allows user to create multiple virtual local area network. As shown in figure, we add a
VLAN on port ath0 (wireless network port). The VLAN ID is 10. The range of VLAN ID is
2~4094. Each VLAN ID represents a different VLAN.
User Manual of DS-3WF01C-2N
55
Figure 7-29 VLAN Settings
Bridge function is needed to use together with VLAN. As show below, we add VLAN 10
on port eth0 and ath0, they are eth0.10 and ath0.10
Figure 7-30 Add VLAN ID
Then we create a new interface and put eth0.10 and ath0.10 into the same bridge in
Network->Interfaces page as shown below.
User Manual of DS-3WF01C-2N
56
Figure 7-31 Binding VLAN Interfaces
The packets from eth0.10 or ath0.10 will be added a VLAN label which ID is 10. That
requires: the opposite wireless connection side must support VLAN 10, the device which
connects with eth0 is also need to support VLAN 10 (such as a VLAN Switch).
connecting to). If it is unabletopingundertheuserdefinedconstraints,thedevice
will automatically reboot.Itishighlyrecommendedthatusersenablethisfeatureat
the side of “Station” anddisablethisfeatureatthesid
57
s of the APtheClientis
e of “AccessPoint”.
-2N
Figure 7-32 VLAN Settings
7.5
Ping Watchdog
:
-
User Manual of DS-3WF01C-2N
58
Ping IP Address
Figure 7-33 Ping Watchdog
:
Specify an IP address of the target which will be monitored by Ping
Watchdog. If this feature is enabled at the side of “Client”, Ping IP Address should be the
IP address of the AP the Client is connecting to.
Ping Interval:
by the Ping Watchdog
Start-up Delay:
the Ping Watchdog
Ping Failure
Specify time interval (in seconds) between the pings requests are sent
specify initial time delay (in seconds) until first ping request is sent by
:
Specify the number of ping replies. If the specified number of ping replies
is not received continuously, the Ping Watchdog will reboot the device.
Note
:
If users want to modify the parameters of Ping Watchdog, please disable it first
and then apply. When the web page shows that Ping Watchdog is really disabled, users
can now re-enable it with modified parameters.
User Manual of DS-3WF01C-2N
59
Chapter 8 Logout
Click the logout button, it will logout the device and return to the login page.
Chapter 9 FAQ
1. The device cannot be started after power on.
① The Ethernet cable between the device and the POE adaptor is more than 40
meters long.
② The Ethernet cable quality is not good enough, and it should be Cat 5e or even Cat
6 cable.
③ The RJ-45 plugs are not well connected.
2. Forgot the IP address of the device.
Please manually push the Reset button for 5~10 seconds and wait 2 or 3 minutes, then the
user can log in the device by typing the default IP address 192.168.1.36/192.168.1.35.
3. How to modify the IP address of the device?
Please open the device page, followed by click Network - > interfaces - > select Edit
button of the LAN interface - >Common Configuration - >General Setup ->IPv4 address;
here you can set the IP address according to your own needs. But you should ensure the
IP you edit is different with other devices, so as to avoid IP address conflict. <Chapter
7.1.1>
4. The signal level or the wireless TX/RX rate is low
① There is a large bunker between Client and access point. Please remove or bypass
the bunker.
User Manual of DS-3WF01C-2N
60
② The scale plate of the client is not directed at the access point. Please adjust the
client and access point.
③ Switch to other wireless channel cause there are much interferences in this
channel.
User Manual of DS-3WF01C-2N
61
5. Multiple devices are installed at the same area, the packet loss is
serious. Change channel can only improve the situation for a while.
① Multiple devices are installed at the same area, and there is no plan for the
frequency settings which will cause the same frequency interference. It is recommended
to separate the frequency of the devices. If the channel width is 20M, the frequency
difference between two devices should be more than 20MHz. For example, 2412MHz,
2432MHz, 2452MHz etc., or set to non-standard frequency: Click Network - > Wifi - >
select the corresponding wireless network SSID and click Edit > Advanced Settings - >
Country, select Compliance Test - > Click Save & Apply button, then click General Setup ->
modify the basic channel and save the application. Please refer to manual 7.2.1 Device
configuration section.
② Multiple devices IP conflict with each other; you need to modify the IP address
followed by click Network - > Interfaces -> General Setup ->IPv4 address. Please
reference manual 7.1.1 Common Configuration section.
6. Mobile phones and computers cannot connect to AP
TDMA function is not closed, please close the TDMA. Followed by click Network - > Wifi
- > select corresponding SSID and click Edit button > Advanced Settings - > check off
TDMA. For details, please reference manual 7.2.1 Device Configuration section.
7. Clients often dropped, the speed is slow.
④ There are too many clients connect to AP, please limit the number of access users.
⑤ AP signal is weak. Please improve AP transmission power or regulating the AP and
the user's position.
⑥ Check the saturation of users and network bandwidth.
User Manual of DS-3WF01C-2N
62
8. I don't want anyone to connect to my device.
① Modify the password of the access point AP. Followed by click Network - > Wifi - >