Hangzhou Hikvision Digital Technology MH2111 Users manual

Body Camera

User Manual

UD.6L0204D1154A01

Body Camera User Manual

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou

Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual

(hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or

wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision

does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Body Camera.

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other

information hereinafter are for description and explanation only. The information contained in the Manual is

subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the

company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,

SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY

QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL

HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,

CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH

THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN

RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR

OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET

SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE

USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION

SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Body Camera User Manual

Regulatory information

FCC information

FCC compliance: Please take attention that changes or modification not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference

in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this product does

cause harmful interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

After the laboratory measurement, the SAR value is 0.121W/Kg which satisfies the RF exposure requirement To satisfy RF exposure compliance the user should operate the device as the User Manual introduced and the antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with

the applicable harmonized European standards listed under the Radio Equipment Directive

2014/53./EU, the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive

2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted

municipal waste in the European Union. For proper recycling, return this product to your local

supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection

points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as

unsorted municipal waste in the European Union. See the product documentation for specific

battery information. The battery is marked with this symbol, which may include lettering to indicate

cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier

or to a designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

Body Camera User Manual

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following

two conditions:

1) this device may not cause interference, and

2) this device must accept any interference, including interference that may cause undesired operation of the

device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.

L'exploitation est autorisée aux deux conditions suivantes :

1) l'appareil ne doit pas produire de brouillage, et

2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est

susceptible d'en compromettre le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and

maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference

to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut

fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par

Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres

utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente

(p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.

Body Camera User Manual

Warnings Follow these safeguards

to prevent serious injury or death.

Cautions Indicates a potentially hazardous situation,

which if not avoided, could result in equipment

damage, data loss, performance degradation, or

unexpected results.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property

loss.

The precaution measure is divided into “Warnings” and “Cautions”

Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected.

Warnings

● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or

end-user.

● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation

and region. Please refer to technical specifications for detailed information.

● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 5 VDC

according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire

hazard.

● Please make sure that the plug is firmly connected to the power socket.

● If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then

please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

● Make sure that all the related equipment is power-off during the installation.

● Do not place the product in high-temperature or damp environment, and do not expose it to high

electromagnetic radiation.

● If the product does not function properly, please contact your dealer or the nearest service center. Do not

disassemble the product for repair or maintenance by yourself.

● Only use the battery, power adapter and assembly parts specified by the manufacturer.

● Consult the authorized dealer or technician from Hikvision for any question and request for product using.

Body Camera User Manual

Series

Model

DS-MH2111 Series DS-MH2111/32G

DS-MH2111/32G/GLF

Symbol

Description

Indicates a potentially hazardous situation, which if not avoided,

could result in equipment damage, data loss, performance

degradation, or unexpected results.

Provides additional information to emphasize or supplement

important points of the main text.

Applicable Models

This manual is applicable to the models listed in the following table.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Body Camera User Manual

TABLE OF CONTENTS

TABLE OF CONTENTS .................................................................................................................................. 6

Chapter 1Introduction ................................................................................................................................ 8

1.1 Package List ..................................................................................................................................... 8

1.2 Buttons and Interfaces ..................................................................................................................... 8

1.3 SIM Card Installation...................................................................................................................... 10

1.4 Shoulder Clip Installation/Uninstallation ....................................................................................... 10

1.5 Charging ......................................................................................................................................... 11

1.5.1 Charger Specification ........................................................................................................ 11

1.5.2 How to Charge .................................................................................................................. 11

1.5.3 How to Protect Charger .................................................................................................... 12

Chapter 2Start-up .....................................................................................................................................13

2.1 Start-up .......................................................................................................................................... 13

2.2 Sleep/Wake up .............................................................................................................................. 13

2.3 Shutdown ...................................................................................................................................... 13

2.4 Force to Shutdown ........................................................................................................................ 13

Chapter 3Basic Functions ..........................................................................................................................14

3.1 Live View Icons .............................................................................................................................. 14

3.2 Menu Operation ............................................................................................................................ 15

3.3 Taking Pictures ............................................................................................................................... 15

3.4 Record and Capture ....................................................................................................................... 16

3.5 Taping ............................................................................................................................................ 16

3.6 Playback ......................................................................................................................................... 17

3.7 Alarm ............................................................................................................................................. 17

3.7.1 SOS Message ..................................................................................................................... 17

3.7.2 Memory Full Alarm ........................................................................................................... 17

Chapter 4Network Settings .......................................................................................................................19

4.1 Dialing ............................................................................................................................................ 19

4.2 Wi-Fi .............................................................................................................................................. 20

4.3 Network Transmission Parameters ................................................................................................ 21

Chapter 5Camera Settings .........................................................................................................................22

Chapter 6System Settings ..........................................................................................................................23

6.1 System Sound ................................................................................................................................ 23

6.2 LED Settings ................................................................................................................................... 23

6.3 Language Settings .......................................................................................................................... 24

6.4 Turning on/off IR Lights ................................................................................................................. 24

6.5 Positioning Settings ....................................................................................................................... 25

6.6 System Information ....................................................................................................................... 25

6.7 Battery Information ....................................................................................................................... 26

Chapter 7Body Camera Assistant............................................................................................................... 27

7.1 Assistant Installation ...................................................................................................................... 27

Body Camera User Manual

7.2 Device Login................................................................................................................................... 30

7.3 Password Recovery ........................................................................................................................ 31

7.4 Media Information ......................................................................................................................... 32

7.4.1 File Operation via Assistant............................................................................................... 33

7.4.2 File Operation in USB Mode.............................................................................................. 34

7.5 Device Configuration ..................................................................................................................... 35

7.5.1 User Information Settings ................................................................................................. 35

7.5.2 Encoding Parameters ........................................................................................................ 36

7.5.3 Time Synchronization ....................................................................................................... 36

7.5.4 Wi-Fi Parameters .............................................................................................................. 37

7.5.5 Dial Parameters ................................................................................................................. 37

7.5.6 Security Settings ............................................................................................................... 38

7.5.7 Platform Settings............................................................................................................... 38

7.5.8 Formatting ........................................................................................................................ 39

7.5.9 System Resetting ............................................................................................................... 40

7.6 Log Operations............................................................................................................................... 40

7.7 Assistant File Saving Path .............................................................................................................. 41

7.8 Upgrading Device ........................................................................................................................... 42

7.9 Exit Assistant .................................................................................................................................. 42

Chapter 8Troubleshooting .........................................................................................................................44

Body Camera User Manual

Chapter 1 Introduction

Purpose:

Body camera is a video recording system that is typically used by law enforcement to record their interactions

with the public and gather video evidence at crime scenes.

1.1 Package List

Following objects are delivered with package list. If something loses, contact us or our supplier for it.

 1 * Body camera.  1 * USB data cable.  1 * Charger.  1 * Demountable and angle adjustable clip  1 * CD which contains user manual and Body Camera Assistant.  1 * Printed quick start guide.

1.2 Buttons and Interfaces

Figure 1. 1 Overall View

Body Camera User Manual

No.

Button

Description

Recording

 Hold down it to start/stop recording.  Hold down it for 3 seconds to turn on IR positioning light.

Taping

 Press it to start/stop taping.  Hold down it for 3 seconds to turn on/off fluorescent.

USB interface

USB interface.

HDMI interface

HDMI interface.

Sleep/Wake

 Press it to start up.  Hold down the button at the top right corner for 3 seconds to

turn on.

 After device starts up, press it to inactivate/activate LCD.

PTT

Reserved.

SOS

When device is connecting with iVMS platform, press it to send

alarm to platform.

Capture

Press it to capture.

MIC interface

LCD

LCD for local operation.

Buttons

 In LCD live view mode, press it to enter main menu.  In LCD menu, press it to exit.

/ :

 In LCD menu, press it to navigate between fields and items in

menus.

 In LCD playback mode, press the / button to speed

up/slow down playback speed.

 In LCD live view mode, press the / button to zoom

in/out.

 In LCD menu, press it to enter a sub-menu or confirm a

selection.

 In LCD live view mode, hold down it for 3 seconds to set

important video tag.

SIM card slot

Install SIM card here.

LEDs

LED (1): During network transmission, it flashes in blue.

LED (2): When taping, it flashes in yellow.

LED (3): When device starts up, it turns green.

LED (4):

 When recording, it turns red and flashes in low frequency.  When charging, it turns solid red.  When device is in low battery, it turns red and flashes in high

frequency.

Table 1. 1 Buttons’ Description

Body Camera User Manual

1.3 SIM Card Installation

Purpose:

The DS-MH2111/32G/GLF series body camera supports 3G/4G wireless network. You need to install SIM card before dialing.

Steps:

1. SIM card slot locates at the bottom of body camera. Open the cover to show the SIM card slot.

Figure 1. 2 Open the Cover

2. Insert the SIM card into the slot bottom with the gold area facing upwards.

Figure 1. 3 Insert SIM Card

3. Close the cover to finish installation.

Figure 1. 4 Close the SIM Card

1.4 Shoulder Clip Installation/Uninstallation

Purpose:

The shoulder clip makes it possible to fix the body camera on the garment. Besides, the vertical angle of the

shoulder clip is adjustable.

Step:

 To install clip, do following step:

Body Camera User Manual

Push the shoulder clip into top of the clip slot as the direction shown in the following figure, till you hear a

click sound.

Figure 1. 5 Install Shoulder Clip

 To uninstall clip, do following steps:

1) Press and hold the stick as the direction 1 shown in the following figure.

2) Push the shoulder clip down as the direction 2 to separate it from body camera.

Figure 1. 6 Uninstall Shoulder Clip

1.5 Charging

1.5.1 Charger Specification

 Input: 200 to 240 V AC, 50/60 Hz, 0.2 A.  Output: 5 V/2.0 A

1.5.2 How to Charge

Purpose:

When device power is insufficient, you will receive a message says “Low battery. Device will shut down.”. Follow

the steps to charge device.

Steps:

1. Open the cover of USB interface.

Body Camera User Manual

Figure 1. 7 Open the Cover

2. Connect body camera to the charger or USB port of computer with the USB data cable. The LCD will show

the charging status. The charging status via charger or computer is different.

Figure 1. 8 Charging via Charger

Figure 1. 9 Charging via Computer

1.5.3 How to Protect Charger

 Once charging completed, disconnect the connection between charger and body camera, and the

connection between charger and power supply.

 Handle with care. In case the charger or USB data cable is physically damaged or is affected with damp, do

not keep using it. You can contact us to change charger.

 To protect device and your security, don’t touch the body camera, charger, and USB cable with wet hand.  Don’t pull out charger from power supply by pulling the USB data cable.

Body Camera User Manual

Chapter 2 Start-up

2.1 Start-up

Before you start:

Ensure the power is sufficient. If not, charge body camera. For details, refer to 1.4 Shoulder Clip

Installation/Uninstallation.

Step:

Press the Sleep/Wake button. After this the LED (3) turns green, the HIKVISION logo pops up in LCD, and you will

hear an audio notification. All of these indicate the body camera starts successfully.

2.2 Sleep/Wake up

Step:

The LCD goes to sleep automatically when there is no operation in the predefined time. Press the Sleep/Wake

button to manually inactivate or activate LCD.

2.3 Shutdown

Step:

Hold down the Sleep/Wake button for 3 seconds. When you hear a sound notification, and see the HIKVISION

logo pops up on the LCD, the LCD is shut down.

2.4 Force to Shutdown

Step:

If body camera crashed or it cannot be shutdown normally, you can hold down the Sleep/Wake button for 15

seconds to shutdown forcedly.

The operation will result in restoring to default settings.

Body Camera User Manual

Number

Name

Description

Recording status

Shows the recording status.

 Not recording:  Recording:

Remaining recording time

The time is variable and is decided by video resolution,

frame rate, and bitrate.

OSD (On Screen Display) menu

Shows the device date and time.

Platform status

Shows whether device is connected with platform.

 Disconnected:  Connected:

Wi-Fi status

Shows whether Wi-Fi is connected.

 Disconnected:  Connected:

Dialing status

Shows whether device dialing succeeded.

 Unsuccessful:  Succeeded:

Positioning status

Shows whether positioning is successful.

 Unsuccessful:

Chapter 3 Basic Functions

3.1 Live View Icons

Purpose:

Once the body camera starts up completely, it automatically enters the live view image. 11 icons are shown in

live view.

Figure 3. 1 Live View Icons

Table 3. 1 Live View Icons Description

+ 32 hidden pages

Hangzhou Hikvision Digital Technology MH2111 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual