Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to 20xx Network Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective
owners.
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Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum
distance 20cm between the radiator and your body.
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FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
standards listed under the RE Directive 2014/53/EU, the EMC
Directive 2014/30/EU, LVD Directive 2015/35/EU, the RoHS Directive
2011/65/EU.
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
therefore with the applicable harmonized European
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
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supplier or to a designated collection point. For more information
see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radioexempts de licence. L'exploitation est
autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut
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Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent potential
injury or material damage.
fonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le
but de réduire les risques de brouillage radioélectrique à l'intention
des autres utilisateurs, il faut choisir le type d'antenne et son gain de
sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This equipment should be installed and operated with a minimum
distance 20cm between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale
de 20 cm entre le radiateur et votre corps.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
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Warnings
● Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
● In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
● Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
● Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
● If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
● Make sure the power supply voltage is correct before using the
camera.
● Do not drop the camera or subject it to physical shock.
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● Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
● Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
● The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
● Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C ~+60°C, or -40°C ~ +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
● To avoid heat accumulation, good ventilation is required for
operating environment.
● Keep the camera away from liquid while in use.
● While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
● Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
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● Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
● If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
User Manual of Network Camera
Table of Contents
Chapter 1 System Requirement ................................................................................ 10
Appendix 2 Port Mapping .............................................................................................. 163
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User Manual of Network Camera
Chapter 1 System Requirement
Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 /
Server 2003 / Server 2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 6.0 and above version, Apple Safari 5.02 and above
version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above
version.
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User Manual of Network Camera
Chapter 2 Network Connection
Note:
You shall acknowledge that the use of the product with Internet access might be
under network security risks. For avoidance of any network attacks and
information leakage, please strengthen your own protection. If the product does
not work properly, please contact with your dealer or the nearest service center.
To ensure the network security of the network camera, we recommend you to
have the network camera assessed and maintained termly. You can contact us if
you need such service.
Before you start:
If you want to set the network camera via a LAN (Local Area Network), please
refer to Section 2.1 Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), please
refer to Section 2.2 Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the network
camera in the same subnet with your computer, and install the SADP or iVMS-4200
software to search and change the IP of the network camera.
Note: For the detailed introduction of SADP, please refer to Appendix 1.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network camera
and a computer:
Purpose:
To test the network camera, you can directly connect the network camera to the
computer with a network cable as shown in Figure 2-1.
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User Manual of Network Camera
Refer to the Figure 2-2 to set network camera over the LAN via a switch or a
router.
Figure 2-1 Connecting Directly
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Activating the Camera
You are required to activate the camera first by setting a strong password for it before
you can use the camera.
Activation via Web Browser, Activation via SADP, and Activation via Client Software
are all supported.
Activation via Web Browser
Steps:
1. Power on the camera, and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and click Enter to
enter the activation interface.
Notes:
The default IP address of the camera is 192.168.1.64.
For the camera enables the DHCP by default, you need to activate the camera
via SADP software. Please refer to the following chapter for Activation via SADP.
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User Manual of Network Camera
Figure 2-3 Activation Interface(Web)
3. Create a password and input the password into the password field.
STRONG PASSWORD RECOMMENDED– We highly recommend you
create a strong password of your own choosing (using a minimum of 8
characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend
you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
4. Confirm the password.
5. Click OK to save the password and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the camera, and
resetting the password.
Get the SADP software from the supplied disk or the official website, and install the
SADP according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select the inactive device.
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User Manual of Network Camera
Figure 2-4 SADP Interface
3. Create a password and input the password in the password field, and confirm the
password.
STRONG PASSWORD RECOMMENDED– We highly recommend
you create a strong password of your own choosing (using a minimum
of 8 characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the
high security system, resetting the password monthly or weekly can
better protect your product.
4. Click OK to save the password.
You can check whether the activation is completed on the popup window. If activation
failed, please make sure that the password meets the requirement and try again.
5. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.
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User Manual of Network Camera
Figure 2-5 Modify the IP Address
6. Input the password and click the Save button to activate your IP address
modification.
Activation via Client Software
The client software is versatile video management software for multiple kinds of
devices.
Get the client software from the supplied disk or the official website, and install the
software according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the client software and the control panel of the software pops up, as shown in
the figure below.
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User Manual of Network Camera
Figure 2-6 Control Panel
2. Click the Device Management icon to enter the Device Management interface, as
shown in the figure below.
Figure 2-7 Device Management Interface
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User Manual of Network Camera
3. Check the device status from the device list, and select an inactive device.
4. Click the Activate button to pop up the Activation interface.
5. Create a password and input the password in the password field, and confirm the
password.
STRONG PASSWORD RECOMMENDED– We highly recommend
you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers,
and special characters) in order to increase the security of your product.
We recommend you reset your password regularly, especially in the high
security system, resetting the password monthly or weekly can better
protect your product.
Figure 2-8 Activation Interface (Client Software)
6. Click OK button to start activation.
7. Click the Modify Netinfo button to pop up the Network Parameter Modification
interface, as shown in the figure below.
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User Manual of Network Camera
Figure 2-9 Modifying the Network Parameters
8. Change the device IP address to the same subnet with your computer by either
modifying the IP address manually or checking the checkbox of Enable DHCP.
9. Input the password to activate your IP address modification.
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP
or a dynamic IP.
2.2.1 Static IP Connection
Before you start:
Please apply a static IP from an ISP (Internet Service Provider). With the static IP
address, you can connect the network camera via a router or connect it to the WAN
directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
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User Manual of Network Camera
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2
for detailed IP address configuration of the network camera.
3. Save the static IP in the router.
4. Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping vary
according to the different routers. Please call the router manufacturer for
assistance with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Visit the network camera through a web browser or the client software over the
internet.
Figure 2-10 Accessing the Camera through Router with Static IP
Connecting the network camera with static IP directly
You can also save the static IP in the camera and directly connect it to the internet
without using a router. Refer to Section 2.1.2 for detailed IP address configuration of
the network camera.
Figure 2-11 Accessing the Camera with Static IP Directly
2.2.2 Dynamic IP Connection
Before you start:
Please apply a dynamic IP from an ISP. With the dynamic IP address, you can connect
the network camera to a modem or a router.
Connecting the network camera via a router
Steps:
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User Manual of Network Camera
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer
to Section 2.1.2 for detailed IP address configuration of the network camera.
3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g. 80, 8000, and 554 ports. The steps for port mapping vary
depending on different routers. Please call the router manufacturer for assistance
with port mapping.
Note: Refer to Appendix 2 for detailed information about port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP
address by ADSL dial-up after the camera is connected to a modem. You need to
configure the PPPoE parameters of the network camera. Refer to Section 6.3.3 Configuring PPPoE Settings for detailed configuration.
Figure 2-12 Accessing the Camera with Dynamic IP
Note: The obtained IP address is dynamically assigned via PPPoE, so the IP address
always changes after rebooting the camera. To solve the inconvenience of the
dynamic IP, you need to get a domain name from the DDNS provider (E.g.
DynDns.com). Please follow the steps below for normal domain name resolution and
private domain name resolution to solve the problem.
Normal Domain Name Resolution
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User Manual of Network Camera
Figure 2-13 Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network
camera. Refer to Section 6.3.4 Configuring DDNS Settingsfor detailed
configuration.
3. Visit the camera via the applied domain name.
Private Domain Name Resolution
Figure 2-14 Private Domain Name Resolution
Steps:
1. Install and run the IP Server software in a computer with a static IP.
2. Access the network camera through the LAN with a web browser or the client
software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Section 6.3.4
Configuring DDNS Settings for detailed configuration.
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User Manual of Network Camera
Chapter 3 Access to the Network
Camera
3.1 Accessing by Web Browsers
Steps:
1. Open the web browser.
2. In the browser address bar, input the IP address of the network camera, and press
the Enter key to enter the login interface.
3. Activate the network camera for the first time using, refer to the section 2.1.2 for
details.
Note:
The default IP address is 192.168.1.64.
If the camera is not activated, please activate the camera first according to
Chapter 3.1 or Chapter 3.2.
4. Select English as the interface language on the top-right of login interface.
5. Input the user name and password and click.
The admin user should configure the device accounts and user/operator permissions
properly. Delete the unnecessary accounts and user/operator permissions.
Note:
The device IP address gets locked if the admin user performs 7 failed password
attempts (5 attempts for the user/operator).
Figure 3-1 Login Interface
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User Manual of Network Camera
6. Install the plug-in before viewing the live video and operating the camera. Please
follow the installation prompts to install the plug-in.
Figure 3-2 Download and Install Plug-in
Figure 3-3 Install Plug-in (1)
Figure 3-4 Install Plug-in (2)
Note: You may have to close the web browser to install the plug-in. Please reopen the
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User Manual of Network Camera
web browser and log in again after installing the plug-in.
3.2 Accessing by Client Software
The product CD contains the iVMS-4200 client software. You can view the live video
and manage the camera with the software.
Follow the installation prompts to install the software. The control panel and live view
interface of iVMS-4200 client software are shown as below.
Figure 3-5 iVMS-4200 Control Panel
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User Manual of Network Camera
Figure 3-6 iVMS-4200 Main View
Note: For detailed information about the software, please refer to the user manual of
the iVMS-4200.
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User Manual of Network Camera
Chapter 4 Wi-Fi Settings
Purpose:
By connecting to the wireless network, you don’t need to use cable of any kind for
network connection, which is very convenient for the actual surveillance application.
Note: This chapter is only applicable for the cameras with the built-in Wi-Fi module.