Table of Contents
. . . . . . . . . .
Welcome to Cingular 1
Overview: Your Palm® Treo™ 680 smart device 1
Setup 2
Insert the battery 2
Complete setup 3
Navigation 4
Wake up the touchscreen and turn it off 4
Move around the touchscreen 5
Use the keyboard 6
Open applications 8
Your phone 9
Turn your phone on and off 9
Open the Phone application 9
Make and receive calls 10
Set up voicemail 11
What can I do when I’m on a call? 12
Your email 14
Choose the best email option 14
Set up personal email 14
Set up corporate email 16
Treo 680 i
. . . . . . . . . .
Synchronization 22
Why synchronize information? 22
Synchronize for the first time 22
Your Contacts, Calendar, Messages, and Web 24
Contacts 24
Calendar 26
Messaging 27
Web browser 28
Troubleshooting 30
Tips and Tricks 32
Keyboard 32
Phone 32
Data 33
Typing 33
Browser 34
Navigation 34
General 34
Status indicators 35
ii
Welcome to Cingular
Overview: Your Palm® Tre o™ 680 smart device
Overview: Your Palm® Treo™ 680 smart device
Stylus
Earpiece
Indicator light (phone
and charge indicator)
Volume
Side button
Send
Phone
Calendar
Treo 680 1
5-way navigator
and Center button
Ringer switchInfrared (IR) port
Power/End
Applications
Messaging
Menu
Microphone
Multi-connector
Headset jack
Stylus
Setup
Insert the battery
. . . . . . . . . .
Tip
Your phone won't
work without a SIM
card. The SIM card
is usually preinstalled in your
Treo 680, unless
you’re upgrading
from another
Cingular phone.
Check the SIM
card tray to see if
the SIM card is
installed. The SIM
card tray is tucked
away in a drawer
in the battery
compartment. See
"I need to insert
my SIM card" on
page 30 for more
info.
If you need a SIM
card, call Cingular
at: 1-800-331-0500.
Insert the battery
1. Remove the battery door.
2. Insert the battery into the compartment.
Press battery
door release
3. Slide the battery door back into place.
4. Connect the charger.
®
The touchscreen on your Palm
Tre o™ 680 smart device turns on.
Wait for the progress bar to fill and the language selection screen to
appear.
Align battery
contacts with
compartment
contacts
2
Complete setup
Complete setup
1. Select the language you want to use.
2. Follow the onscreen instructions to set the date and time.
Note: If you want your Treo 680 to obtain the date, time, and time zone from the
local network, accept the default setting on the Date & Time screen.
3. When the setup is complete, press Applications and select
Quick Tour .
4.
RECOMMENDED: Complete the Basics and Phone sections
before proceeding.
Note: If your Treo 680 doesn’t turn on after you charge it, do a soft reset by
removing the battery and reinserting it. For more information on resetting your
Treo 680, see Your Palm Treo 680 Smart Device User Guide on the CD.
. . . . . . . . . .
Tip
You need a highspeed data plan
for email, web
browsing, and
multimedia
messaging. Find
out if you have a
plan by checking
your Cingular bill
or calling Cingular:
dial 611 from your
Treo 680 or call
1-800-331-0500
from any phone.
Tip
Need help setting
up your Treo 680?
Call the Palm
Setup Help desk
for Cingular
customers at
1-800-331-0500.
Treo 680 3
Navigation
Wake up the touchscreen and turn it off
. . . . . . . . . .
Did You Know?
Pressing Phone,
Calendar, or
Messaging wakes
up the touchscreen
and opens the
corresponding
app. Pressing
Applications
wakes up the
touchscreen and
opens Applications
View.
Did You Know?
You can set how
long the
touchscreen stays
on. Press
Applications,
select Preferences,
select Power, and
then adjust the
Auto-off after
setting.
Wake up the touchscreen and turn it off
The phone and the touchscreen of your Palm® Tre o™ 680 smart device
can be turned off and on separately. When you wake up the touchscreen
and leave the phone off you can use only the organizer features, for
example, when you’re on a plane and want to look at your calendar, play
MP3 files, or write email offline.
If you’re taking your Treo 680 out of the box and turning it on for the first
time, the phone is already on. You just need to wake up the touchscreen.
1. Press and release
Power/End to
wake up the
touchscreen.
2. Press Center to
turn off Keyguard.
3. Press and release
Power/End to
turn off the
touchscreen and lock
the keyboard.
Power/End
Center
4
Move around the touchscreen
Move around the touchscreen
To move around the touchscreen on your Treo 680, you can use the 5-way
navigator, or you can tap items on the touchscreen with the stylus. The
5-way includes the following buttons:
Center
Left
Highlight and select items
The highlight identifies which item is affected by
your next action. Use Left , Right , Up , and
Down on the 5-way to move the highlight from
one item to another. The highlight can take two
forms: A b
onscreen button, or a pick list; and light text on a
dark background.
After highlighting an item, you can select
(activate) it by pressing Center , or by tapping
it with the stylus. When an entire screen is
highlighted, switch the highlight to the first item
by pressing Center .
order glow around an entire screen, an
Up
Right
Down
. . . . . . . . . .
Did You Know?
On most screens,
one item—a
button, a list entry,
or a check box—is
highlighted by
default.
Tip
If the item you
want doesn’t
appear on the
touchscreen, try
tapping the
onscreen scroll
arrows to view
more info.
Treo 680 5
Use the keyboard
. . . . . . . . . .
Tip
Most menu items
have a shortcut. To
use a menu
shortcut, press
Menu + the
shortcut letter. For
example, in
Calendar, you can
press Menu + D to
delete an event.
Select menu items
Many applications have menus to
give you access to additional
features. These menus are usually
hidden from view, but they appear
Menu
shortcut
letter
when you press Menu .
1. Press Menu to display an
application’s menus.
2. Press Right and Left to
switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press Menu to
close the menu and cancel your selection.
Use the keyboard
Backlight
(Option + P)
Backspace
Option
Shift/Find
Space
Alt
Return
Menu
6
Use the keyboard
Enter lowercase and uppercase letters
• To enter lowercase letters, press the key you want.
• To enter an uppercase letter, press Shift/Find and then press a
letter key—no need to hold Shift/Find while entering the letter.
• To turn Caps Lock on, press Shift/Find twice. The following symbol
appears . To turn it off, press Shift/Find once.
Enter numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear
above the letters on the keys. To enter these
characters, do one of the following:
• Press Option , and then press the key with the character—no need to
hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. The following symbol
appears . To turn it off, press Option once.
Symbol
Letter
Enter more symbols and accented characters
1. Enter the character that corresponds to the character you want.
2. Press Alt .
3. Highlight the character you want on the pop-up list, and then press
Center to select the highlighted character.
Note: To enter characters such as _ • \ % =, press Alt by itself, after a space or
at the beginning or end of a line.
. . . . . . . . . .
Did You Know?
Some application
views automatically
default to Option
Lock, such as the
Dial Pad tab in the
Phone application.
In this case, you do
not need to press
Option to enter
numbers.
Tip
Alternate
characters are
grouped by their
similarity to the
base key. For
example, the
alternate
characters for the
E key are: É, È, Ë,
and Ê.
Treo 680 7
Open applications
. . . . . . . . . .
Tip
In Applications
View, you can enter
the first few letters
of an application
name to highlight
it. For example, if
you press P,
it highlights
Phone; if you then
press R, it
highlights Prefs. If
you pause and
then press R, it
highlights the first
application that
starts with R.
Did You Know?
Press Applications
repeatedly to cycle
through various
categories of
applications.
Open applications
When you open an
application using a quick
button or Applications
View, you automatically
close the application you
were previously using and
save any information you
created in that app.
Use the quick buttons
The front of your Treo 680
has three quick buttons that
open applications. The
fourth button opens Applications View.
Use Applications View
You can access all available applications
through Applications View.
1. Press Applications .
2. Use the 5-way to highlight the
application you want to use.
3. Press Center to open the selected
application.
Calendar Messaging
Phone
Applications
8
Your phone
Turn your phone on and off
Turn your phone on and off
When your phone is on, it is connected to the Cingular network (provided
you’re in a coverage area) so that you can make and receive phone calls
and use wireless services, such as email, messaging, and the web browser.
During initial setup, your phone is automatically turned on, so you can use
wireless services right away. If you turn off your phone, you can still use the
organizer and media features such as Calendar and Pics&Videos.
1. Wake up the touchscreen.
2. Press and hold Power/End to turn on
your phone.
You know your phone is on and that you’re
inside a coverage area when you see the
signal strength icon at the top of the Main
tab of the Phone app.
Note: If you’re prompted for a PIN code, your SIM
card is locked. If you don’t know your PIN code, ask
Cingular to provide you with the PIN code.
3. Press and hold Power/End again to turn off your phone.
You know your phone is off when you see Phone Off at the top of the
Main tab of the Phone app.
Status icons
Main tab
Open the Phone application
Press Phone to display the Main tab in the Phone application.
. . . . . . . . . .
Tip
If you’re outside a
coverage area, No
Service appears in
the upper-left
corner and the
indicator light
flashes red.
Tip
Don’t remember
your mobile phone
number? To find
your phone
number, press
Phone, press
Menu, select
Options, and then
select Phone Info.
Treo 680 9
Make and receive calls
. . . . . . . . . .
Did You Know?
If the headset is
attached, you can
press the headset
button to answer
a call and to end a
call. (
The headset
button may work
differently on
headsets other
than the one
provided with your
Treo 680.)
Make and receive calls
To make and receive calls, your phone must be on. When your phone is off,
your incoming calls go to voicemail.
Dial using the keyboard
1. Press Phone .
2. If prompted,
press Center
to turn off
Keyguard.
3. Use the number
keys on the
keyboard to
enter the phone
number.
4. Press Send to make the call.
5. Press Power/End to end the call.
Send
Phone
Number
keys
Answer calls
To answer a call, press Send or
select Answer.
Power/End
Center
10
Set up voicemail
Ignore calls
To ignore a call, do one of the following:
Send the call to voicemail: Press Power/End or select Ignore.
Send the caller a text message: Select Ignore with Text. This option
sends the call to voicemail and opens a text message addressed to the
caller. (Sending text messages to land-line phones may not be supported.)
Silence the ringer
To silence the phone while it is ringing, do one of the following:
• Press any key except Send, Power/End, or the 5-way.
• Slide the Ringer switch to the Sound Off position.
Set up voicemail
Your Cingular service includes voicemail. Keep in mind that airtime and
other charges apply when using voicemail from your Treo 680.
1. Press Phone .
2. Press and hold 1 to dial the Cingular automated voicemail system.
3. Follow the voice prompts to set up your voicemail.
To retrieve your voicemail later, press Phone and then press and
hold 1.
. . . . . . . . . .
Tip
Pressing Phone
silences the ringer,
but it does not
answer the call.
Tip
If you can’t connect
to the Cingular
voicemail system,
contact Cingular
for assistance:
dial 611 from your
Treo 680 or call
1-800-331-0500
from any phone.
Tip
You can also access
the Cingular
voicemail system
by selecting the
Favorites tab and
then selecting the
Voicemail favorite.
Treo 680 11
What can I do when I’m on a call?
. . . . . . . . . .
Tip
While a call is in
progress, press the
Volume button on
the side of your
Treo 680 to adjust
the call volume.
Did You Know?
When you use a
headset or a
hands-free device,
it’s easy to use
other applications
during a call.
Tip
If you’re using a
wired headset,
simply unplug the
headset to switch
to holding your
Treo to your ear.
What can I do when I’m on a call?
When you make or receive a call, Active Call View appears.
Caller ID photo (if assigned)
Caller’s name and
number
Call duration
Call status
Button label
Use the 5-way or stylus to select any of the following onscreen
buttons:
0
Turns on the speakerphone so you can check your
calendar, look up contact info, take notes, and use other
features during a call.
Turns off the speakerphone when it is on.
Replaces the Speakerphone button when you use a
Bluetooth
®
hands-free device. Select this button to stop
using the hands-free device.
12
What can I do when I’m on a call?
0
. . . . . . . . . .
Puts a call on hold. To take the call off hold, select this
button again.
Lets you make another call while the first call is on hold.
Opens the Dial Pad so you can dial additional numbers,
such as an extension.
Dials any extra digits that you assigned to a speed-dial
Did You Know?
If the touchscreen
dims during a call,
press any key
except Send or
Power/End to
restore the
touchscreen
brightness.
favorite button.
Mutes the microphone so that you can’t be heard on the
other end. When you want to speak, select this button
again.
Treo 680 13
Your email
Choose the best email option
. . . . . . . . . .
Key Term
Email provider The
service you use to
exchange email.
Your provider’s
name is between
the @ symbol and
the dot in your
email address.
Tip
To access webbased email, such
as Hotmail, use the
web browser.
Tip
Can’t find the
User Guide for
VersaMail? Install
the CD and do one
of the following:
Windows: Start>
Programs>Palm
Mac: Click the
link in the
Documentation
folder.
Choose the best email option
Before You Begin:
your Palm® Tre o™ 680 smart device.
You can use your Treo 680 to access email from both personal and
corporate email accounts.
• A personal email account is an account with an Internet service
provider (ISP) such as Yahoo!, AOL, and Comcast.
• A corporate email account is an account on a corporate mail server
such as a Microsoft Exchange or Lotus Domino server.
You must have a data plan with Cingular to use email on
Set up personal email
Use the VersaMail® application to access up to eight personal email
accounts.
Before You Begin:
and you want to transfer those settings to your Treo 680 see the User Guide
for the VersaMail Application on the CD for upgrade instructions.
1. Press Applications and select Email to open the VersaMail
application.
2. If prompted to select an initial setup option, select Continue.
If you used VersaMail on your previous Palm OS® device,
14
Set up personal email
3. Make up a descriptive name for this
account and enter it in the Account Name
field. For example, Personal Email.
4. Select the Mail Service pick list, select your
email provider, such as AOL, and then
select Next.
5. Enter the username for your email account.
Your username usually appears before the
@ symbol in your email address.
Note: For some email providers, such as Gmail, your username is your entire email
address. Check with your email provider if you are not sure what to enter as your
username.
6. Select the Password box, enter your email account password, select
OK, and then select Next.
7. Select Next, and then select Done.
Create and send email in VersaMail
1. From the Inbox, select New.
2. Enter the addressee’s email address.
3. Enter the subject and message text.
4. Select Send to connect and send the
message. If the message cannot be
sent, it is stored in your Outbox.
. . . . . . . . . .
Tip
If your email
provider’s name is
not listed, select
Other
and
manually enter
your provider’s
settings. See the
User Guide for
the VersaMail
Application on the
CD for details.
Tip
You can also enter
an addressee’s first
or last name. If a
name or email
address matches
one of your
contacts,
VersaMail displays
the matching
contacts. To accept
a suggestion,
select the correct
contact.
Treo 680 15
Set up corporate email
. . . . . . . . . .
Tip
Can’t find the
User Guide for
VersaMail? Install
the CD and do one
of the following:
Windows: Start>
Programs>Palm
Mac: Click the
link in the
Documentation
folder.
Set up corporate email
There are two types of applications you can use to access corporate
email on your Treo 680:
Self-service Xpress Mail is a self-service option for accessing your
corporate email from your Treo 680 without support from IT. Using
Xpress Mail with a corporate account also enables wireless
synchronization of calendar appointments and contacts, as well as
wireless corporate directory lookup.
IT-managed IT-managed email means that your company uses Good
Mobile Messaging™ or VersaMail to access corporate email. You need
your IT department to establish an account on a corporate server to use
these applications.
• Good Mobile Messaging provides wireless push synchronization of
email, calendar, contacts, and more when your company has a Good
Mobile Messaging Server installed (server license sold separately).
For setup instructions, see Your Palm Treo 680 Smart Device User
Guide.
• VersaMail provides access to email on a Microsoft Exchange server, a
Lotus Notes server, or a Microsoft MAPI server. For setup instructions,
see the User Guide for the VersaMail Application on the CD.
16
Set up corporate email
Set up Xpress Mail on your computer
Before You Begin:
• Your work email address
• The type of mail server your company uses: Microsoft Exchange, Lotus
Notes, or IMAP
• The computer you use to access your corporate email (Internet connection
required)
1. On your computer, open your web browser.
2. Go to https://xpressmailpe.cingular.com and click Register Now.
3. Enter all the required info, keep the following in mind:
• In the Email Address field, enter the work email address you want to
use with Xpress Mail.
• Your Xpress Mail username and password can be anything you want;
they don’t need to match your email username and password.
Note: Jot down your Xpress Mail username and password exactly as you enter
them. You need this information later in the Xpress Mail setup process.
You need the following:
. . . . . . . . . .
Did You Know?
The Xpress Mail
software you use to
access your
corporate email is
called the Personal
Edition, so you see
this name on the
registration web
page.
Treo 680 17
. . . . . . . . . .
Tip
Need additional
help setting up
Xpress Mail? Visit
www.cingular.com
/tutorials/
xpressmail.
Set up corporate email
4. Click Next.
5. Click Download to copy Xpress Mail desktop software to your
computer.
6. When the File Download dialog box appears, click Open.
7. Click Ye s to install Xpress Mail Personal Edition.
8. Follow the onscreen instructions to finish the installation. On the
Completing the Xpress Mail Personal Edition Setup Wizard screen,
uncheck Show Readme and make sure Run Xpress Mail Personal
Edition is checked. Click Finish.
18
Set up corporate email
9. Enter the Xpress Mail username and password you made up in step 3,
and then click Next.
10. Select your company’s mail server from the list, and then click Next.
11. If you want to access files on your computer from your Treo 680, check
the Enable access to documents… box, and then click Finish.
Your web browser displays the Congratulations! page to confirm that
Xpress Mail is connected to your corporate email account.
You have finished installing Xpress Mail on your computer. To complete
setup, you now need to install the application on your Treo 680.
. . . . . . . . . .
Treo 680 19
Set up corporate email
. . . . . . . . . .
Tip
If you select Save
instead of Save
and open, you can
finish the setup
process later by
pressing
Applications and
selecting Xpress
Mail
.
Install Xpress Mail on your Treo 680
Before You Begin:
and that you are in an area where a data
connection is available. You can tell a data
connection is available when either a black
triangle or green arrows appear in the
signal-strength icon in the title bar of the Main
tab of the Phone application.
1. Press Messaging to open Xpress Mail.
2. Select Install Now.
3. If prompted, select Ye s to connect to the
Internet. You are then connected to the
Xpress Mail Download Page.
4. Select Download Now, and then press
Center .
5. Make sure that Applications is selected as
the Save to option, and then select Ye s to
download and install the software.
6. Wait a few minutes for the Download
Complete screen to appear, and then
select Save and open.
7. Select Ye s to accept Xpress Mail into
Applications.
Make sure your phone is on
20
Set up corporate email
8. When prompted, select Reset. Resetting is complete when the Phone
application appears.
9. Press Messaging .
10. Enter the 10-digit mobile phone number for your Treo 680, and then
select Next.
11. Select Personal Edition, and then select Next.
12. Enter the Xpress Mail username and password you made up when you
created your Xpress Mail account on your computer. Select Next.
Xpress Mail generates security keys to protect your information when
sending and receiving email. When this process finishes, your Inbox
appears.
Create and send email in Xpress Mail
1. From the Inbox, select New .
2. Enter the addressee’s email address, a
subject, and your message. Separate
recipients’ names with commas (for
example: janesmith4028@example1.com,
joesmith9056@example2.com).
3. Select Send Now to send the email right
away; select Send to send it later. (Send is
useful if you’re not currently connected to
the Internet.)
. . . . . . . . . .
Tip
If you have trouble
sending messages,
you need to enter
Cingular’s
outgoing mail
server name. Open
the Messaging tab
in the Xpress Mail
desktop and click
Server Setting. In
the Outgoing mail
SMTP server field,
enter cwmx.com,
and then click OK.
Tip
To save a draft of
the message you
are composing—
for example, if you
need to finish it
later—select
Cancel, and then
select Save.
Treo 680 21
Synchronization
Why synchronize information?
. . . . . . . . . .
Tip
You must install
Palm Desktop
software from the
CD that came with
your Treo 680 even
if you sync with
Outlook or with
another third-party
application.
Why synchronize information?
Synchronizing means that information you enter in one place—your
®
Palm
Tre o™ 680 smart device or your computer—is automatically
entered in the other; so there’s no need to enter the information twice.
Sync your Treo 680 and your computer frequently to keep your
information up-to-date (and backed up) in both locations.
The information from the following applications is updated by default
each time you sync:
Synchronize for the first time
When you install Palm® Desktop software, you sync for the first time.
Before You Begin:
make sure your company allows you to install new software. Contact your
company’s IT department for help.
1. Close all programs on your computer.
2. Insert the Palm Software Installation CD into your computer’s CD
drive.
Mac only: Double-click the CD icon on the desktop, and then
double-click the PalmSoftware.pkg icon.
If you’re installing the software on a computer at work,
22
Synchronize for the first time
3. Select the same language you selected on your Treo 680, and then
follow the onscreen instructions.
4. When the install program asks you to sync, connect the USB sync cable
to a USB port on your computer and to the socket on the bottom of
your Treo 680.
5. Press the sync button.
USB sync
cable
Sync button
Messages on both your computer and your Treo indicate that
synchronization is in progress. Do not disconnect the sync cable until you
see the message on your Treo saying that the HotSync
®
operation is done.
Next time you want to sync, just connect your Treo 680 to your computer
(using the sync cable) and then press the sync button.
. . . . . . . . . .
Tip
Problems
synchronizing? See
"Synchronization
isn't working" on
page 31 for
troubleshooting
suggestions.
Treo 680 23
Your Contacts, Calendar, Messages, and Web
Contacts
. . . . . . . . . .
Did You Know?
The fastest way to
enter lots of
contacts is to enter
them in your
desktop software
and then sync to
transfer them to
your Treo 680 (see
Why synchronize
information? on
page 22 ).
Tip
Import contacts
from your SIM
card. In the
Contacts list, open
the Record menu
and select Import
from SIM
.
Contacts
Enter names and phone numbers
1. Press Phone .
2. Select the Contacts tab.
3. Press Menu .
4. Select New Contact from the Record menu.
5. Use the 5-way to move between
fields as you enter info.
6. Do any of the following:
Add a caller ID photo: Select the
Picture box and select Camera to take
a photo (if your Palm
device includes a camera), or select
Photos and select an existing photo.
Add a caller ID ringtone: Select the Ringtone pick list and select a
ringtone for this contact.
Add a note to an entry: Select Note .
Display additional fields for this contact: Select Plus .
7. After you enter all the info, select Done.
®
Tre o™ 680 smart
24
Contacts
Dial by contact name
1. Press Phone .
2. Select the Contacts tab.
3. Use the keyboard to start entering one of
the following for the contact you want to
call:
• First name (JOH for John)
• Last name (SMI for Smith)
• First initial and last name (JSM for John Smith)
For example, entering SM displays Smilla Anderson, John Smith, and
Sally Martin. Entering JSM finds only John Smith.
4. Select the number you want to dial.
5. Press Send to make the call.
Text appears here
as you enter it
. . . . . . . . . .
Tip
To see more
information for a
contact, highlight
the name and
Center on
press
the 5-way to view
the address,
company, and
other details.
Did You Know?
You can access
your contact
information from
the Phone,
Messaging, and
email
applications
Treo 680 25
Calendar
Sel
Sel
. . . . . . . . . .
Did You Know?
You can also
schedule
repeating
meetings or a
block of vacation
time by creating
an event that
repeats at an
interval you
specify, and you
can color-code
your
appointments by
category.
Calendar
To enter a new appointment:
1. Press Calendar until Day View
appears.
2. Select Go To and then select the
desired day.
3. Select New.
4. Using the keyboard, enter a starting
hour and minute for the event, such as
545 for 5:45.
5. Select the End Time box and enter the
ending hour and minute for the event.
6. Select OK.
7. Enter a description for the event.
date
ected
ected
day
26
Messaging
Messaging
Before You Begin:
multimedia messaging services.
To send a text or multimedia message:
1. Press Applications and select Messaging .
2. Select New.
3. Select the To field and do one of the following:
• Enter the first initial and last name (no spaces), and then select the
recipient’s phone number or email address from your Contacts list.
• Enter the recipient’s phone number or email address.
• Press Center and select the recipient’s
name from the list of recent addressees.
4. Enter your message.
5. (Optional) Do any of the following:
• Insert predefined phrases by selecting
QuickText .
• Insert emoticons by selecting .
• Insert pictures, videos, and sounds to create a multimedia message.
Select Add media.
6. Select Send.
Consult Cingular for pricing and availability of text and
. . . . . . . . . .
Tip
If you see numbers
instead of letters
(or the reverse),
you need to turn
Option Lock on by
pressing Option
twice or turn it off
by pressing Option
once.
Tip
Sending text
messages to landline phones may
not be supported.
Treo 680 27
Web browser
. . . . . . . . . .
Tip
If you browse to a
secure web page,
a lock icon appears
in the Address Bar.
Tip
To adjust the font
size, open the
Options menu and
select Font.
Web browser
Before You Begin:
browse the web on your Treo 680.
1. Press Applications and select
Web to open the Blazer
browser. If necessary, select Yes to turn
on your phone, and Yes to connect to
the Internet.
Note: To connect to the Internet, you must
be in an area where a data connection is
available. You can tell a data connection is
available when either a black triangle or
green arrows appear in the signal-
strength icon in the title bar of the Blazer web browser application.
2. Enter a web page address (URL) in the Address Bar and select Go.
Do any of the following to navigate within the web page:
Scroll through the page: Press Up or Down .
Follow a link to another web page: Highlight the link by pressing
Left or Right and then press Center to go to the selected
page.
Submit a form: Enter the information and then select the onscreen
button to submit the form. If the form doesn’t have an onscreen button,
press Return .
You must have a data plan on your Cingular account to
®
web
28
Web browser
Use the 5-way to access any of the following icons in the title bar:
0
Goes to your home page.
Opens a dialog box where you can enter a web address or
view a list of recently viewed web pages.
Goes back in order through pages you viewed.
Goes forward in order through pages you viewed.
Gets the latest version of the current web page. This is
sometimes called refreshing the web page.
Opens a list where you can select Fast mode (no images or
style sheets) or Normal mode (with images and style sheets).
. . . . . . . . . .
Did You Know?
After you configure
an email
application on your
Treo 680, you can
select an email
address link from a
web page to create
a message to the
selected address.
Treo 680 29
Troubleshooting
I need to insert my SIM card
1. Remove the battery door and battery.
2. Slide the SIM tray out of the slot.
3. Insert the notched end of the SIM
card into the SIM tray, and then press
the other end of the card into place.
4. Slide the SIM tray back into the slot.
5. Reinsert the battery and battery door.
Press battery
door release
Notch
My touchscreen appears blank
1. When a call lasts longer than two minutes, the
touchscreen dims and may appear to be blank.
Press any key (except Power/End) to restore the normal brightness.
2. When a period of inactivity lasts longer than one minute, the touchscreen turns off. Press and
release Power/End to wake up the touchscreen.
3. If you can see a dim image on the touchscreen, press Option + Backlight and then
press Left and Right to adjust the brightness.
Nothing happens when I tap the touchscreen
1. Press Applications and use the 5-way to select Prefs .
2. Use the 5-way to select Touchscreen.
3. Follow the onscreen alignment instructions, and then select Done.
4. If your Treo still doesn’t respond, do a soft reset by removing the battery and reinserting it.
30
Nothing happens when I press a key
Do a soft reset by removing the battery and reinserting it.
I don't want Keyguard to turn on automatically
1. Press Applications and select Prefs .
2. Select Keyguard.
3. Select the Auto-Keyguard pick list, and then select Disable.
4. Select Done.
5. (Optional) To manually turn Keyguard on, press Option + Power/End when the
touchscreen is on.
Synchronization isn't working
Try to sync after each of the following steps. If the sync is successful, you don’t need to do the rest
of the steps. If you still can’t sync after finishing the steps, check Your Palm Treo 680 Smart Device
User Guide on the CD for more troubleshooting tips.
1. Make sure the USB sync cable is securely connected to your Treo and to a built-in USB port on
your computer (not on a USB hub). See "Synchronize for the first time" on page 22 for details.
2. Make sure that HotSync manager is running:
Windows: Right-click HotSync manager in the taskbar in the lower-right corner of your
computer screen, and make sure that Local USB is checked. If you don’t see the HotSync
manager icon, click Start>Programs>Palm>HotSync Manager.
Mac: Go to the Palm folder on your Mac hard drive and double-click HotSync manager .
In the Connection Settings panel, set the Local Setup port to Palm USB.
3. Do a soft reset by removing the battery and reinserting it.
Treo 680 31
Tips and Tricks
Keyboard
Keyboard
0
TO: DO:
Lock the keyboard Press Option + Power/End
Unlock the keyboard Press Center
Adjust the brightness Press Option + P ; press Left to decrease
Phone
0
TO: DO:
Turn speakerphone on and off during a
call
Change volume during a call
Switch from the ringer to vibrate Slide the Ringer switch to Sound Off
Make a conference call Make a second call, and then select
Check voicemail Press and hold 1
Use the phone while out of the country Contact Cingular to enable international voice and
the brightness or Right to increase it
Select to turn on speakerphone and to turn
it off
Press the Volume button on the side of your Treo 680
data roaming
32
Data
Data
0
TO: DO:
Use your Treo 680 with your PC as a
wireless modem
Make sure your computer has Bluetooth® wireless
technology and your Treo 680 has a data plan that
allows tethered use. Call 1-800-331-0500 to check on
your data plan. Then, see Your Palm Treo 680 Smart
Device User Guide on the CD for setup instructions.
Ty pi ng
0
TO: DO:
Capitalize a letter Press Shift/Find + letter key
Turn on Caps Lock Press Shift/Find twice
Turn off Caps Lock Press Shift/Find once
Enter a number or symbol Press Option + key with character above letter
Turn on Option Lock Press Option twice
Turn off Option Lock Press Option once
Enter other symbols and accented
characters
Highlight text Tap and drag the stylus across the text
Highlight a word Double-tap the word
Highlight a paragraph Triple-tap the paragraph
Press letter + Alt , and then select character from
list
Treo 680 33
Browser
0
TO: DO:
Move to wide page mode Press Menu + W
Move to optimized mode Press Menu + O
Jump to the toolbar Press Space
Toggle between fast and normal mode Select
Switch between Bookmark and Page
View
Press Menu + V
Navigation
0
TO: DO:
Page up one screen Press and hold Option + Up
Page down one screen Press and hold Option + Down
General
0
TO: DO:
Do a soft reset Remove the battery and reinsert it
Access menus Press Menu
Access Preferences Press Applications and select Prefs
Browser
34
Status indicators
0
Phone on with wireless
Dial-up networking (DUN) on
coverage
Phone on without wireless
coverage
SIM locked, emergency calls
only
Wireless services off
Call forwarding on
Signal strength without data
coverage
Signal strength with data
coverage available
Signal strength with active
data connection
Full battery
Partial battery
Low battery
Battery charging
Full battery, charger connected
Text or multimedia message
Email message
Upcoming appointment
Voicemail message
New alert
Bluetooth feature off
Bluetooth feature on
Communicating with
Bluetooth device
Bluetooth hands-free device
connected
Treo 680 35
Intellectual property notices
© 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are
set forth on page ii within Your Palm Treo 680 Smart Device User Guide installed on the CD.
© Cingular Wireless LLC, Inc. All Rights Reserved. Cingular and the graphic icon are registered trademarks of
Cingular Wireless, LLC. Cingular Raising the Bar is a trademark of Cingular Wireless LLC. The Bluetooth word
mark and logos are owned by the Bluetooth SIG Inc. and any use of such marks by Palm, Inc. is under license.
Lotus Notes and Lotus Domino are either trademarks or registered trademarks of International Business
Machines Corporation in the United States and/or other countries. Microsoft, ActiveSync, Windows, and
Outlook are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries. All other brands, product names, company names, trademarks and service marks are properties of
their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through
the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all
important data on other media to protect against data loss.
This document is provided “as is” and Cingular Wireless LLC and/or Palm, Inc. (collectively Cingular/Palm)
assumes no responsibility for any typographical, technical or other inaccuracies in this document. Cingular/
Palm reserves the right to periodically change information that is contained in this document; however,
Cingular/Palm makes no commitment to provide any such changes, updates, enhancements or other additions
to this document to you in a timely manner or at all.
CINGULAR/PALM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER
EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY,
DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE
REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION
WITH YOUR USE OF THIS DOCUMENTATION, NEITHER CINGULAR/PALM NOR ITS AFFILIATED COMPANIES
AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO
YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF PALM HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS
REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO
REALIZE EXPECTED SAVINGS.
PN: 406-10600-00 v. 1 . 0
36
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