Handspring Treo 270 User Manual 2
Treo™ 270 Communicator
User Guide
GPRS 1.1, Windows Edition
Copyright
Copyright © 2002 Handspring, Inc. All Rights Reserved. Handspring, Treo, and the Treo logo are trademarks of
Handspring, Inc. and may be registered in some jurisdictions. Blazer and the Handspring logo are trademarks of
Handspring Inc., are registered trademarks in the U.S.A., and may be registered in other jurisdictions. Portions copyright © 1998-2002 Palm, Inc. or its subsidiaries. All rights reserved. Palm OS and HotSync are registered trademarks and Palm and the Palm Powered logo are trademarks of Palm, Inc. and are used by Handspring under license.
All other trademarks and trade names are the property of their respective owners.
Disclaimer and limitation of liability
Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this
handbook.
Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise
through the use of this software. Handspring, Inc. and its suppliers assume no responsibility for any damage or loss
caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all
important data on other media to protect against data loss.
Warranty Information
In order to obtain warranty service, you must receive warranty service authorization by contacting Handspring within
the warranty period and provide dated proof of original purchase. For further information about the warranty service
procedure, please visit our website at http://support.handspring.com.
Software download available
Wireless setup and desktop synchronization software are supplied on the Handspring CD-ROM disc. If you do not
have access to a CD-ROM drive for your computer, you can download this software from www.handspring.com.
Page 2 GPRS 1.1, Windows Edition
Contents
Introduction to Your Treo™ 270 Communicator . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting to know your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
What is a Treo communicator? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Upgrade information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Treo components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Turning your Treo on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Using the keyboard backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using the stylus to get things done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Elements of the communicator interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Displaying online tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Customizing your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Connecting the HotSync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Using your communicator with Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Using your communicator with Microsoft Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using your communicator with another PIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using an e-mail application with your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Entering Data in Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the communicator keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Typing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Typing numbers and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Typing accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Typing extended characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Navigation keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using text ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Managing Your Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the Applications Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Choosing preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Changing or deleting a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Applications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Blazer Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
SIM Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Edit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Other ways to delete records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
System-defined and user-defined categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Page 4 Contents
Finding records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Looking up Contacts records in PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Phone Number Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Hiding and masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Exchanging and updating data: HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Performing a HotSync operation for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Application-Specific Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using the Speed Dial view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using the Dial Pad view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using the Contacts view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using the Active Call view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Other ways to make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the Call History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
PhoneBook menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Working in Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Changing the Date Book Plus view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Working in Week View with Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Working in Year View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Working in List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Working with floating events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Working with To Do items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Using the Daily Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Using templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Date Book Plus menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Contents Page 5
Blazer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Viewing web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Working with bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Blazer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Enabling SMS and SMS Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Receiving SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Replying to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Saving contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Creating SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Creating a message signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Creating boilerplates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Copying and forwarding messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Modifying messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Resending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Sorting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
SMS Messaging menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Assigning a category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Checking off a To Do item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
To Do Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Setting your home city . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Selecting remote cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Adding cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
CityTime menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Selecting the Calculator mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Using the Basic Calculator buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Displaying Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Using the Advanced Calculator mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Using the Advanced Calculator buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Creating a custom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Page 6 Contents
Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Transferring your data to Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
SIM Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Copying entries from your Speed Dial list to your SIM card . . . . . . . . . . . . . . . . . . . . . . . .171
Copying entries from your SIM card to your Speed Dial list . . . . . . . . . . . . . . . . . . . . . . . .172
Deleting entries from your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Dialing entries on your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
SIM Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Setting Preferences for Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
HotSync Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Buttons 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Setting wireless modem configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Country default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Time, date, week start, and numbers formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Auto-off delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
System, alarm, and game sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Selecting a predefined service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Creating additional service templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Configuring GPRS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Configuring dial-in, ISDN, infrared, and USB/serial settings . . . . . . . . . . . . . . . . . . . . . . .188
Entering Advanced dial-in, ISDN, infrared, and USB/serial settings . . . . . . . . . . . . . . . .190
Deleting a service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Network Preferences menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
TCP/IP troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Ringer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Contents Page 7
ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Creating a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Editing a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Deleting a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Advanced HotSync® Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Preparing your computer for infrared communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Configuring HotSync Manager for infrared communication . . . . . . . . . . . . . . . . . . . . . . . .204
Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Returning to serial cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Conducting a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Preparing your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Selecting the conduits for a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . .209
Performing a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Conducting a HotSync operation via a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Performing a dial-in network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Performing a network HotSync operation via a LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
Maintaining Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Caring for your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Resetting your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Performing a warm (or safe) reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Tapping and keyboard problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Wireless communication problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Page 8 Contents
Creating a Custom Expense Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
About mapping tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Customizing existing sample templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Determining the layout of the Expense Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Analyzing your custom Expense Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Programming the mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Using applications other than Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Expense file details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Non-ASCII Characters for Login Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Use of ^char . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Carriage return and line feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Literal characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Advanced Call Forwarding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Forwarding calls when your communicator is busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Forwarding calls that you do not answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Forwarding calls when your communicator is unreachable . . . . . . . . . . . . . . . . . . . . . . . . .242
General Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Other Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Exposure To Radio Frequency Energy (SAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Canadian RFI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Contents Page 9
Page 10 Contents
Chapter 1
Introduction to Your Treo™ 270 Communicator
This chapter explains the physical buttons and controls on your Treo™ 270 communicator, how
to use your communicator for the first time, and how to install Palm™ Desktop software and the
HotSync
your computer.
Getting to know your communicator
What is a Treo communicator?
Your Treo communicator combines the power of a full-featured mobile phone, e-mail, SMS
messaging, a Palm OS
With your Treo communicator, you can do everything you can do with your existing mobile phone
with greater speed and ease. You can store thousands of numbers in your PhoneBook and up to
50 speed dial entries, and dial any of them with just a few keystrokes. You can even set up a
3-way conference call by joining two calls and use the personal speakerphone for hands-free use
without a headset attachment.
®
Manager synchronization software so you can synchronize your communicator and
®
handheld, and the Internet in one compact and indispensable device.
Lighten your load. Everything you need is in one compact device. Your Treo communicator helps
you stay in touch. With instant access to your e-mail, you can send and receive e-mail from
anywhere, and use SMS messaging to exchange quick messages with other mobile phones on
your network. The award-winning Blazer
Internet—not just a few optimized for mobile access; now you can download directions, confirm
flight reservations, find a restaurant, and check stock prices wherever you are. Everything you
need to stay organized is close at hand on your communicator, including popular Palm OS
applications such as Date Book Plus, PhoneBook, To Do List, Memo Pad and more.
To make sure you don’t lose any of this important information, you can synchronize your data with
desktop software on your computer so you always have a backup copy.
®
web browser gives you access to any site on the
Chapter 1 Page 11
System requirements
To use the wireless features of your communicator, you must have the following:
■ A GPRS account with your wireless service provider
■ A location where your wireless service provider has good GPRS coverage
To install and operate Palm Desktop software and the HotSync Manager synchronization
software, your computer system must meet the following requirements:
Minimum requirements
■ Windows 98, Windows Me, Windows 2000, or Windows XP with USB port,
(for USB HotSync
--or-Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP, or Windows NT 4.0
with serial port (for optional serial HotSync cable — sold separately)
■ 32 MB RAM (memory)
■ 25 MB available hard disk space
■ VGA monitor or better
■ CD-ROM drive (you can also download Palm Desktop software from www.handspring.com)
■ Internet Explorer 5.01 or higher (recommended)
®
cable)
Note: We also strongly recommended that you have a desktop Internet connection so that you
can access the Handspring web site for support, updates, and other useful information.
Upgrade information
If you already own a Palm OS® handheld, Handspring recommends that you install the version of
Palm Desktop software that comes with your Treo communicator into the same folder as your
current Palm Desktop software. When you install the new version in the same folder as the
previous version, all your data is preserved. If you use another personal information manager
(PIM), you still need to install Palm Desktop software in order to update the HotSync Manager on
your computer.
You perform HotSync operations in exactly the same way, so you can quickly synchronize your
old data with your new communicator.
Important: If you are currently using Palm Desktop 4.0 on your Macintosh computer, your data
is not compatible with the version of Palm Desktop on the Handspring CD-ROM.
You can continue using the existing Palm Desktop 4.0 installed on your computer,
or you can choose to export your data from Palm Desktop 4.0 before installing the
software from the Handspring CD-ROM and then import it into Handspring's Palm
Desktop after completing the installation. Visit www.handspring.com/support for
the latest information on compatibility with Palm Desktop 4.0.
Page 12 Introduction to Your Treo™ 270 Communicator
To upgrade:
1. Synchronize your old communicator with your old Palm Desktop software. This ensures that
the latest information from your communicator is on your desktop computer.
2. (Optional) To ensure against any data loss, go to the folder that stores Palm Desktop
software (this is usually the Handspring or Palm folder), copy (do not move) your user name
folder, and store the copy outside the Palm Desktop software folder.
3. Follow the installation instructions that begin on page 26. Be sure to install the new software
in the same folder as the old software.
4. Connect your new communicator to the HotSync cable and press the HotSync button on the
cable. If the Select User dialog box appears, select your user name.
5. Compare the applications on your old handheld and your new communicator.
6. Beam any third party applications that did not transfer from your old handheld to your new
communicator, or install them from the original files.
7. If any data for your third party applications did not transfer, beam it from your old handheld to
your new communicator.
8. If you created a password on your old handheld, enter it on your new communicator.
Note: Records you previously marked Private remain marked Private, but you need to reenter a
password on your new communicator.
9. If you had any important settings on your old handheld, such as Network Preferences,
manually copy them from your old handheld to your new communicator.
Each device must have a unique name
After you complete the upgrade process described above, you have two devices with the same
name. This is an undesirable situation. Each device must have a unique name in order to prevent
unexpected results during HotSync operations and other complications.
We strongly recommend that you perform a hard reset on your old handheld. See page 217 for
details.
A hard reset not only erases all data from the old handheld; it also erases the name and makes
that handheld a clean slate, ready to receive a new name. The next time you perform a HotSync
operation with this old handheld, you are asked to give it a name. Be sure to give it a unique name.
Chapter 1 Page 13
Treo components
Locating front panel controls
Speaker
Headset jack
Rocker switch
Contrast/
Brightness control
Option key
Microphone
Screen
Keyboard
Application
buttons
Scroll buttons
Page 14 Introduction to Your Treo™ 270 Communicator
Speaker Functions as the earpiece on your Treo.
Headset jack Enables you to connect a hands-free headset for use with the wireless
features. Use only headsets that are compatible with your communicator.
Rocker switch Enables you to navigate on your communicator with just one hand. You can
use the rocker switch as an alternate method to perform a variety of tasks,
such as adjusting the call volume level on your phone. The rocker switch
functions change based on whether your communicator’s wireless mode is
on or off and which application you are using.
To use the rocker switch, roll the dial up or down, press it in and release it,
or press and hold it.
Contrast/
Brightness
control
Opens the Adjust Display dialog box where you can adjust the appearance
of your communicator screen for the clearest screen display. The contrast/
brightness control is activated with the Option key. See page 20 for
instructions.
Option key Types the number/symbol, or activates the function, that appears in blue
on the key.
Microphone Functions as the mouthpiece when you use the wireless phone features of
your Treo.
Scroll buttons Displays text and other information that extends beyond the area of the
communicator screen. Pressing the bottom scroll button scrolls down to
view information below the viewing area, and pressing the top scroll button
scrolls up to view the information above the viewing area. The scroll
buttons also enable you to navigate between records in an application and
to adjust the volume during a call.
Application
buttons
Activates the applications that correspond to the icons on the buttons:
PhoneBook, Date Book Plus, Blazer (or another web browser installed by
your wireless service provider), and SMS Messaging. See page 176 for
details on reassigning these buttons to activate any application on your
communicator.
You can also use these buttons in combination with Option to activate
other applications. See Chapter 4 in this guide for details on the default
combination settings, and see page 177 for details on reassigning the
button combinations.
Tip: If your communicator is turned off, pressing any application button
turns on your communicator and opens the corresponding
application.
Keyboard Enables you to type letters, numbers and symbols on your communicator.
See Chapter 2 to learn how to enter information.
Communicator
screen
Chapter 1 Page 15
Displays the applications and information stored in your communicator. It
is touch-sensitive and responds to the stylus.
Locating top panel controls
Antenna
Stylus
LED
Power button
IR port
Ringer switch
Antenna Receives and sends wireless communication signals. The antenna does not
telescope out of your communicator.
Stylus Serves as the instrument used to tap options on your communicator screen.
To use the stylus, slide the stylus out of the slot, and hold it as you would a
pen or pencil.
Power
button
Turns your communicator and wireless mode on and off, and controls the
keyboard backlight. See page 19 for details.
IR port Uses infrared technology to transmit data to and receive data from other
Palm OS devices. See the section that begins on page 78 for details. You
can also use the IR port to update the information between your
communicator and computer using HotSync technology. See the section that
begins on page 202 for details.
LED Provides status information for your Treo based on the color of the light and
the blink state.
No light: Wireless mode off
Solid: Connected to travel charger
Green = Fully charged
Red = Charging
Blinking: Wireless mode on
Green = In coverage area
Red = Out of coverage area
Double-blink red: Low battery
Ringer switch Controls the ringer setting. See page 196 for details on changing the
settings.
Note: Silencing the ringer turns off all system sounds, including alarms.
When you silence the ringer, Date Book Plus alarms vibrate.
Page 16 Introduction to Your Treo™ 270 Communicator
Locating back panel components
Reset
button
SIM card door
SIM card door Secures your SIM (Subscriber Identity Module) card in your phone.
Reset button Under normal use, you should not have to use the reset button. See
Appendix A for information about when and how to use the reset button.
Charger and
USB/serial connector
Charger and
USB/serial
connector
The connector that connects your communicator to the travel charger and
HotSync cable. The HotSync cable connects to a USB port or serial port
on your computer and enables you to synchronize the information
between your communicator and computer using HotSync technology.
Inserting the SIM card
The SIM card is a small rectangular plastic piece that contains your phone number and account
information. It is included with your wireless service provider’s documentation and is often
referred to as a “smartcard.” If a SIM card did not come with your communicator, your wireless
service provider will provide you with one when you subscribe to their service.
You must insert your SIM card into your communicator before you can use it for wireless
communications. Since calls are billed to your phone number, you can, however, move your SIM
card to any phone that uses a SIM card, and the calls will be billed to your account.
To insert the SIM card:
1. Remove the SIM door.
2. With the contacts face-up, align the notch on the SIM card with the notch on the door and
insert the SIM card into the slot on the door.
SIM door
SIM card
Notch
3. Replace the SIM door.
Chapter 1 Page 17
Charging the battery
To use your communicator, you must connect the travel charger or the HotSync cable and charge
the battery. When you’re near your computer, connect your communicator to the HotSync cable
with the travel charger connected to a wall outlet as shown in the section that begins on page 24.
When travelling, connect the travel charger cable directly to your communicator as shown in this
section.
When wireless mode is on, a fully charged battery provides up to 3 hours of talk time or 150 hours
of standby time. When wireless mode is off, a fully charged battery provides up to one week of
use in handheld mode.
If the battery drains to the point where your communicator does not turn on, it stores your data
safely for about three days. Therefore, we recommend that you charge the battery daily to avoid
potential data loss. See Appendix A for tips on extending the life of the battery.
To charge the battery with the travel charger:
1. Plug the travel charger into a wall outlet.
2. With the word “UP” facing up (as shown), connect the travel charger cable to the charger
connector on the bottom of your communicator.
LED
Tip: The LED is solid red while your communicator charges. When the LED turns solid green,
your communicator is charged. It takes approximately 2 hours to charge a fully drained
battery.
Page 18 Introduction to Your Treo™ 270 Communicator
Turning your Treo on and off
Your Treo communicator has two operating modes: a handheld mode and a wireless mode. You
can turn the handheld mode and the wireless mode on and off independent of each other. When
you turn on the handheld mode, you can use organizer applications such as Date Book Plus and
To Do List. When you turn on the wireless mode, you can make or receive calls. You can also turn
both modes on at the same time. When both the handheld and wireless modes are on, you can
use the organizer applications as well as send and receive calls.
For example, when you are on an airplane, you need to turn wireless mode off to comply with FAA
regulations, but you can still use handheld mode to access Date Book Plus and other organizer
applications.
To turn handheld mode on and off, do any of the following:
■ Open the lid to turn it on, or close the lid to turn it off.
■ Press the power button.
■ Press and release the rocker switch.
■ Press any application button on the front of your communicator.
To turn wireless mode on and off:
■ Press and hold the power button until you hear the confirmation tones to turn wireless mode
on and off. The ascending tone indicates wireless mode is now on and the descending tone
indicates wireless mode is now off.
Using the keyboard backlight
If you have difficulty seeing your communicator keyboard in dark environments, you can use the
backlight to illuminate the keyboard.
Note: When you turn on the keyboard backlight, the screen brightness automatically dims to
conserve battery power. If you have difficulty seeing the screen in well-lit environments,
be sure the keyboard backlight is off and adjust the display settings. See page 14 for
details.
To turn the keyboard backlight on and off:
■ Press the power button twice in quick succession.
Backlight tips:
■ The backlight dims when a call is in progress and you do not press any buttons or tap your
communicator screen for more than 30 seconds.
■ The backlight also turns off automatically (after a period of inactivity) with the Auto-off
feature. See page 182 for details.
Chapter 1 Page 19
Adjusting the display
Depending on the lighting conditions or temperature of the environment where you use your
communicator, you may need to adjust the brightness and color saturation of the display.
The Adjust Display dialog box contains two sliders. The upper slider adjusts color saturation and
the lower slider adjusts brightness. The display usually looks best at maximum brightness but you
may want to decrease the brightness to conserve battery power.
To adjust the display:
1. Press Option .
2. Type the letter Q.
3. Press the scroll buttons, or drag the top slider, to adjust the color saturation until you can see
the three shapes as distinctly as possible.
4. Hold Option and press the scroll buttons, or drag the bottom slider, to adjust the screen
brightness
Tip: You can also tap to the left or right of the sliders to fine tune the display settings.
5. Press Space
to finish.
Using the stylus to get things done
Like using a mouse to click elements on a computer screen, using the stylus to tap elements on
your communicator screen is a way to get things done on your communicator.
The first time you start your communicator, setup instructions appear on the screen. These
instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry of your
communicator with its touch-sensitive screen so that when you tap an element on the screen, the
communicator can detect exactly which task you want to perform.
Important: Always use the point of the stylus for tapping the communicator screen. Never use
an actual pen, pencil, or other sharp object to tap the communicator screen.
With your communicator turned on, you can tap the communicator screen to perform many
operations, such as the following:
■ Open applications
■ Choose menu commands
■ Select options in dialog boxes
Just as you can drag the mouse to select text or move objects on your computer, you can also
drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.
Page 20 Introduction to Your Treo™ 270 Communicator
Elements of the communicator interface
Menu bar
Pick list
Check box
Command buttons
Menu bar A set of commands that are specific to the application. Not all applications have
a menu bar.
Command
buttons
Check box When a check mark appears in a check box, the corresponding option is active. If
Pick list Tap the arrow to display a list of choices, and then tap an item in the list to select it.
Previous/
next arrows
Scroll bar Roll the rocker switch or press the scroll buttons on the front panel of your
Tap a button to perform a command. Command buttons appear in dialog boxes
and at the bottom of application screens.
a check box is empty, tapping it inserts a check mark. If a check box is checked,
tapping it removes the check mark.
Slider
Previous/next
arrows
Tap the up and down arrows to display the previous and next page of
information; tap the left and right arrows to display the previous and next record.
communicator to scroll to the previous and next pages. To scroll the display one
line at a time, tap the top or bottom arrow.
You can also scroll by dragging the slider or by tapping the scroll bar just above
or below the slider to scroll to the previous or next page.
Scroll
bar
Chapter 1 Page 21
Moving around the screen
You can move between entry fields, pick lists, check boxes, and other options by using the stylus,
the scroll buttons, or the rocker switch.
To move around the screen do one of the following:
■ Tap an item with the stylus.
■ Press the scroll buttons to scroll through the items on the screen.
■ Roll the rocker switch up or down to scroll through the items on the screen.
Tip: To learn how to move around the screen using the Treo keyboard, see page 32.
Displaying online tips
Many of the dialog boxes that appear on your communicator contain an online Tips icon in the
upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for
using the dialog box, or give you other useful information.
To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, hold Option and press Return to finish.
Customizing your communicator
You can customize your communicator by using the Preferences application. You can enter
personal information such as your name and address; change the time and date; view different
date and time formats when you travel; turn off sounds; configure your communicator to work with
a modem or network, and select ringer settings. See Chapter 7 for more information on
customizing your communicator.
To open the Preferences screens:
1. Press Option and then press Menu to access the Applications Launcher.
2. Tap the Preferences icon .
3. Tap the category pick list in the upper-right corner of the screen.
4. Tap the Preferences category you want to view.
Page 22 Introduction to Your Treo™ 270 Communicator
The following procedures for setting the time and date give you an example of how to customize
your communicator. You make changes to the time and date in General preferences.
To set the current time:
1. Tap the Set Time box.
Tap here
2. Tap the up or down arrows to change the hour.
3. Tap each minute number, and then tap the arrows to change them.
4. Tap AM or PM.
Note: Your communicator can also display time based on a 24-hour clock. See page 181
for details.
5. Hold Option and press Return to finish.
To set the current date:
1. Tap the Set Date box.
2. Hold Option and press a scroll button to scroll to the current year.
Tap arrows to select year
Tap to select month
Tap to select date
3. Hold Shift and press a scroll button to scroll to the current month.
4. Type the number for the current date.
5. Press Space to select the date.
Tip: You can also select the date by tapping the screen as shown above.
Chapter 1 Page 23
Using the headset
You can connect a headset for hands-free operation. Your Treo is compatible with the included
headset and other headsets listed at www.handspring.com. If you need to use your phone while
driving and this is permitted in your area, we recommend using a headset.
Note: Treo is not compatible with three-pin (also called three-pole) style headsets. You can
determine whether a headset is a three-pin headset by counting the number of silver
rings on the headset pin. A three-pin headset has three rings.
To use the headset:
1. Connect the headset plug to the headset jack on the side of your communicator.
Speaker
Microphone
Headset
button
2. Place the speaker in your ear.
3. Press the headset button to perform any of the following functions:
■ Answer an incoming call (including an incoming call waiting call).
■ Switch between two active calls.
■ Place the second call on hold when you have two active calls.
■ Hang up an active call.
Connecting the HotSync cable
The HotSync cable that comes with your Treo enables you to charge your communicator battery
and to synchronize the information on your communicator using HotSync technology.
Note: If your computer does not have a USB port, or it uses Windows 95 or Windows NT, you
need a serial HotSync cable to connect to your computer. You can purchase a serial
HotSync cable from www.handspring.com.
Page 24 Introduction to Your Treo™ 270 Communicator
To connect the HotSync cable:
1. Connect the travel charger cable to the short end of the Hotsync cable. Be sure to match the
sides of the connectors labeled “UP.”
2. Connect the USB HotSync cable to a USB port on your computer, or connect the Serial
HotSync cable to a Serial port on your computer.
3. Connect the long end of the HotSync cable to your communicator with the button facing up.
USB cable and port
Serial cable and port
Note: If you are unsure about the exact location of the USB port or serial port on your computer,
refer to the manual supplied with the computer.
4. Plug the travel charger into a wall outlet.
Tip: The travel charger does not need to be plugged into a wall outlet to perform a HotSync
operation. However, if you want to use the HotSync cable to charge your Treo
communicator, you must plug the travel charger into a wall outlet.
Chapter 1 Page 25
Using desktop software
When you use desktop software with HotSync technology, you can do any of the following:
■ Work with your communicator applications on your computer. Most desktop software
applications duplicate many of the applications on your communicator, so you can view, enter,
and modify most of the data stored on your communicator.
■ Back up and synchronize data between your communicator and your computer.
Synchronization is a one-step procedure that ensures that changes you make on your
communicator or desktop software appear in both places. See the section that begins on
page 76 for details.
■ Configure the wireless data features of your Treo.
■ Import and export data, so you can easily transfer data from other desktop applications into
many of your applications. See the section that begins on page 36 for details.
■ Print data from your desktop software on any printer.
Using your communicator with Palm Desktop software
Your communicator comes with Palm Desktop software. Palm Desktop software includes many
of the same applications as your communicator: Date Book, Address (the Contacts view in
PhoneBook), To Do List, Memo Pad, Expense, and desktop e-mail connectivity.
The following instructions guide you through installing Palm Desktop software. After installation,
refer to the online Help in Palm Desktop software for information about how to use the software.
Note: You must install the software that comes with your Treo communicator even if you
already installed Palm Desktop software for a previous Palm OS handheld.
To ensure a safe and uninterrupted installation of Palm Desktop software, please do not simply
copy the Palm Desktop software files to your computer’s hard disk. You must use the installer to
place the files in their proper locations and to decompress the files.
To install Palm Desktop software:
1. Connect the HotSync cable. See page 24 for instructions.
2. Exit any open programs, including those that run at startup such as Microsoft Office, and
disable any virus-scanning software.
3. Insert the Handspring CD-ROM into the computer’s CD-ROM drive.
4. If the language selection screen appears, click the same language you selected on your
communicator. Choosing a different language may result in loss of data.
5. If the model selection screen appears, click the name of the product you purchased and
follow the onscreen instructions to continue the installation.
6. Follow the onscreen instructions to complete the installation and to configure your Treo for
wireless data communication.
When the set up process is done, the installation screen closes automatically.
Page 26 Introduction to Your Treo™ 270 Communicator
Using your communicator with Microsoft Outlook
The software that comes with your Treo communicator includes everything you need to
synchronize your communicator with Microsoft Outlook. If you already have Microsoft Outlook
installed on your computer, the installation program prompts you to choose the Microsoft Outlook
synchronization option.
Using your communicator with another PIM
If you prefer to use another personal information manager (PIM), such as Lotus Notes, you can
use it if third-party connection software, called a conduit, is available for your PIM. You must install
the software that came with your Treo communicator along with the conduit for your PIM to
synchronize the data between your communicator and your PIM. For information on conduit
software, go to this web site: www.handspring.com.
Using an e-mail application with your communicator
Your communicator comes with the One-Touch Mail™ e-mail application by JP Mobile. You can
also download the Treo™ Mail application from www.handspring.com, or use an e-mail application
provided by your wireless service provider. To use an e-mail application, you must subscribe to
GPRS and Internet services from your wireless service provider.
In most cases, your communicator is pre-configured with your wireless service provider’s
communication settings. If it is not pre-configured, contact your wireless service provider to obtain
the correct settings and follow the instructions on page 184 to configure a new service template.
If you prefer, you can dial-in to your ISP (Internet Service Provider) account. However, to use a
dial-up connection, your wireless service account must also include circuit switched data (CSD)
services. See page 182 for information on configuring a dial-up service template.
One-Touch Mail
One-Touch Mail is a wireless e-mail application that enables you to access your ISP (POP3
account) e-mail directly from your communicator. You may also be able to use One-Touch Mail
to access your corporate e-mail; contact your System Administrator for assistance.
To install One-Touch Mail, see page 42 for instructions on installing add-on applications. The
One-Touch Mail application is located in the One-Touch folder on the Handspring CD-ROM.
Treo Mail
Treo Mail enables you to use your communicator to send, receive, and delete e-mail messages
from your existing work or personal e-mail account. With Treo Mail’s flexible delivery options, you
control what, how much, and when e-mail is delivered to your communicator, and all messages
are encrypted at all points to protect your privacy without complicated security software.
Treo Mail is available in Corporate and Internet editions. The Corporate Edition is designed for
use with Microsoft Outlook/Exchange or a corporate e-mail account that is behind a firewall. The
Internet Edition is designed for use with a POP3 e-mail account that’s accessed via an ISP.
To use Treo Mail, you must establish a Handspring Treo Mail Service account and download the
software from the Treo Mail website: www.handspring.com/treomail.
Chapter 1 Page 27
Page 28 Introduction to Your Treo™ 270 Communicator
Chapter 2
Entering Data in Your Communicator
This chapter explains how to enter data into your Treo™ 270 communicator using each of the
following methods:
■ Using the communicator keyboard
■ Using the onscreen keyboard
■ Using your computer keyboard
■ Importing data
Using the communicator keyboard
The communicator keyboard is the primary method you’ll use to enter data into your
communicator. Each letter key on the keyboard has three functions:
Normal: Types a lowercase letter.
Shift: Types an uppercase letter.
Option: Types the number/symbol, or activates the function, that appears in blue on the key.
/
Option
Shift/Find
$
@
*
R
E
W
Q
(
%
D
S
A
:
X
Z
T
+
–
)
F
G
C
V
2
1
Y
4
H
7
B
...
3
U
5
J
8
N
0
#
I
6
K
9
M
"
O
P
'
L
.
Backspace
Return
Menu/
Applications
Space
ListType
Typing capital letters
To type capital letters, you must first “shift” to caps and then type the character.
Note: Your communicator includes a feature that automatically capitalizes the first letter when
you create a new sentence or a new record (by tapping New or a blank line).
Chapter 2 Page 29
To type a single capital letter (Caps Shift):
1. Press Shift :
When Caps Shift is active, an “up arrow” symbol appears in the lower-right corner of the Treo
screen. If you accidentally activate Caps Shift, press Shift twice to cancel it, or if you do
nothing for five seconds, it reverts to lowercase.
Caps Shift
2. Type the letter you want to capitalize.
To enter only capital letters (Caps Lock):
1. Press Shift twice.
When Caps Lock is active, an underlined “up arrow” symbol appears in the lower-right corner
of the communicator screen.
Caps Lock
2. Type the text you want to capitalize.
3. Press Shift to turn off Caps Lock.
Typing numbers and symbols
Typing numbers and symbols with your communicator is similar to typing symbols on a computer
keyboard. You must first “shift” to option mode and then type the number or symbol strokes.
To enter a single number or symbol (Option Shift):
1. Press Option .
When Option Shift is active, a dot appears in the lower-right corner of the Treo screen. If you
accidentally activate Option Shift, press Backspace to cancel it.
Option Shift
2. Press the key where the number or symbol appears in blue.
To enter only numbers or symbols (Option Lock):
1. Press Option twice.
2. Press the keys where the numbers or symbols appear in blue.
When Option Lock is active, an underlined dot appears in the lower-right corner of the Treo
screen.
Option Lock
3. Press Option to turn off Option Lock.
Page 30 Entering Data in Your Communicator
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