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Treo
User Manual
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Handspring Treo User Manual

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Contents
Getting to Know Your Treo™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Turning Your Treo On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Backlight, Display, and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Blazer Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Accessing Other Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Synchronizing Data with Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Resetting Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using the Electronic User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Copyright
Copyright © 2002 Handsp ring, Inc. All rights reser ved. Handspring, Treo, and th e Treo logo are trade­marks of Handspr ing, Inc. and may be registered in some jurisdicti ons. Blazer an d the Handspri ng logo are trademarks of Handspring, Inc., are registered trademarks in the U.S.A., and may be registered in other jurisdicti ons . Palm OS a nd Hot Sync are regis tered tra demarks a nd Palm and th e Palm P owered logo are trademarks of Palm, Inc. and are use d by Handspring under licen se. All other trade marks and trade names are the property of their respective owners.
Disclaimer and limitation of liability
Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise t hrough t he us e of t his soft ware. H andspring, In c. and its supp liers a ssume no respons ibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Warranty and L ic ense Agreement
For warranty information and a copy of the End User License Agreement applicable to your Handspring product, please see the electronic User Guide supplied on the CD-ROM disc included with this product. Additionally, you can view the warranty on our web site at: http://support.handspring.com/esupport/forms/hsFileList.jsp?Type=Warranties.
The information included in the User Guide sets forth Handspring's sole and complete warranty and software licensing obligations with respect to your Handspring product. Use of the product indicates your acceptance of the terms of the warranty and the End User License Agreement.
Software downl oad available
Palm™ Desktop softwa re and the electroni c User Guide are supplied on a CD-ROM disc . If you do not have access to a CD-ROM drive for your computer, you can download both of these items from www.handspring.com.
Responsible Party
Handspring, Inc. 189 Bernardo Avenue Mountain View, California 94043-5203 United States of America (650) 230-5000
50-0861-00
Getting to Know Your Treo™
Congratulations on the purchase of your new Handspring Treo™ communicator. Here’s how to get up and running quickly:
Tip: If you’re upgrading from another Palm OS
®
handheld, see page 30 for upgrade
instructions.
■ Locate your SIM (Subscriber Identity Module) card which contains your account
information. If a SIM card did not come with your Treo, your
wireless service provider
will give you one when you subscribe to their service.
■ Insert your SIM card into your Treo and set it up for wireless communications by
following the steps on the Treo Start Here card.
■ Run the Welcome application on your communicator to learn how to use the keyboard.
■ Use this
■ Check the electronic
Quick Reference Guide
User Guide
to learn how to perform basic tasks.
in the Handspring folder on your computer to learn
more about using your communicator.
Power button
IR port
Stylus
LED
Ringer switch
Antenna
Tip: To learn more about the ringer switch settings, see page 26.
Getting to Know Your Treo™ Page 1
Speaker
Headset jack
Rocker switch
Calculator button
Microphone
Blazer®/
SMS Messages/
PhoneBook/
CityTime button
Memo Pad button
Date Book Plus/
Scroll buttons
To Do List button
Tip: You can use the rocker switch as an alternate method to perform a variety of
tasks, such as adjusting the volume level on your phone. The rocker switch functions change based on the application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it. For more information, see the electronic
User Guide
.
Page 2 Getting to Know Your Treo™
Turning Your Treo On and Off
Your Treo communicator has two operating modes: a handheld mode and a wireless mode. You can turn the handheld mode and the wireless mode on and off independently of each other. When you turn on the handheld mode, you can use organizer applications such as Date Book Plus and To Do List. When you turn on the wireless mode, you can make or receive calls. You can also turn both modes on at the same time. When both the handheld and wireless modes are on, you can use the organizer applications as well as make and receive calls.
Turning handheld mode on and off
Do any of the following:
■ Open the lid to turn it on, or close the lid to turn it off.
■ Press and release the power button to turn it on and off.
■ Press and release the rocker switch to turn it on.
Tip: Handheld mode turns off automatically after a period of inactivity based on a
setting in your Treo’s General Preferences. See page 25 for details.
Turning wireless mode on and off
■ Press and hold the power button until you hear the confirmation tones.
■ The ascending tone indicates wireless mode is now on and the descending tone
indicates wireless mode is now off.
Note: If the ringer switch is set to silent, you won’t hear confirmation tones.
Turning Your Treo On and Off Page 3
The Backlight, Display, and LED
Using the backlight
On color models, the backlight illuminates the keyboard and on monochrome models, the backlight illuminates the screen. On both models, the backlight is noticeable only in relatively dark environments.
■ Press the power button twice to toggle the backlight on and off.
Note: When you turn on the keyboard backlight on a color model, the screen brightness
automatically dims to conserve battery power.
Adjusting the display
Color models
If necessary, you can adjust the colors on the screen and the brightness of the display.
1. Press Option and then press Q .
2. Use the scroll buttons, or drag the top slider, to adjust the color saturation. Move the slider until you can clearly see the three shapes.
3. Hold Option and use the scroll buttons, or drag the bottom slider, to adjust the screen brightness.
4. Hold Option and press Return to finish.
Monochrome models
If necessary, you can adjust the contrast of the display.
1. Press Option and then press Q .
2. Use the scroll buttons to adjust the contrast.
3. Hold Option and press Return to finish.
Page 4 The Backlight, Display, and LED
Using the LED
The color of the LED and the blink state indicate the following:
No light: Wireless mode off Solid: Connected to travel charger
Red = Charging Green = Fully charged
Blinking: Wireless mode on
Red = out of coverage area Green = in coverage are a
Double-blink red: Low battery
The Backlight, Display, and LED Page 5
Charging the Battery
When wireless mode is on, your communicator battery provides approximately 3 hours of talk time or 150 hours of standby time. When wireless mode is off, the battery provides about 1 week of normal use in handheld mode.
It takes about 2 hours to charge a fully drained battery. If the battery drains to the point where your communicator doesn’t turn on, it stores your data safely for about 3 days. We recommend that you charge your communicator every day, especially if you use your phone often.
To charge the battery do one of the following:
■ When you’re near your computer, connect your communicator to the HotSync
with the travel charger connected to a wall outlet as shown on page 29.
■ When travelling, connect the travel charger cable directly to your communicator as
shown here.
®
cable
LED
Tip: The LED is solid red while your communicator charges. When the LED turns solid
green, your communicator is charged. If the LED does not turn on, make sure the travel charger cable is connected to a wall outlet and that the cable is securely connected to your communicator.
Page 6 Charging the Battery
Using the Keyboard
Entering text
■ To type lowercase letters, use your thumbs to press the keys.
■ To type an uppercase letter, press Shift and then type a letter.
■ To turn Caps Lock on, press Shift twice. To turn it off, press Shift again.
■ To type a number/symbol that appears in blue, press Option and then press the key
where the number/symbol appears in blue.
■ To turn Option Lock on, press Option twice. To turn Option Lock off, press
Option again.
■ To affirm an action hold Option and press Return . Use this key combination
instead of tapping onscreen buttons such as Done or OK.
■ To annul an action hold Option and press Backspace . Use this key combination
instead of tapping onscreen buttons such as Cancel or Delete.
/
Option Shift/Find
Q
A
$
@
W
(
%
S
:
Z
E
D
X
R
–
)
F
C
*
T
+
G
V
Y
H
B
2
1
U
4
J
7
N
...
3
#
L
.
"
P
'
Backspace Return
I
O
6
5
K
8
9
M
0
Menu/Applications Launcher
Space
ListType
Tips: You don’t need to hold down Option or Shift while pressing a letter or
other key. The only exception to this rule is when you are affirming or annulling an action as described above.
Using the Keyboard Page 7
Entering accented characters and symbols
1. Type the letter you want to accent.
2. Press ListType .
3. Use the scroll buttons to select the character on the list.
4. Press Space to insert the accented character or symbol.
Tip: You can find more symbols under related characters. For example, the
is located under the $ key. To view a list of available accented and symbol characters, press Menu and under Edit select Keyboard Help (/G).
Using Menus
1. Press Menu to display the menus.
2. Press the top scroll button to switch between menus.
3. Press the bottom scroll button to select a command within a menu.
4. Press Space to run the selected command.
Tips: You ca n also do any of the following:
■ Press Menu again to close the menus without running a command.
£ symbol
■ Type shortcut letters to select menu commands. Shortcut letters appear next to the
command on each menu item on the screen and menu selection instructions in this guide. For example, in the previous section, (/G) is the shortcut for the Keyboard Help command.
Page 8 Using the Keyboard
Using Your Phone
Getting to know the PhoneBook screen
Status bar
Speed Dial buttons
View icons
Note: Some PhoneBook screens may appear slightly different on color models.
The status bar icons indicate the following:
Network Name
Displays the name of your coverage area, “No Service” appears instead.
Appears when you have new voicemail messages. Appears when wireless mode is on. Displays the signal strength. The stronger the signal, the more bars appear.
If you are outside a coverage area, no bars appear. Appears when a data call is in progress. For example, this icon appears
when you browse the Internet or read e-mail.
wireless service provider. If you are outside a
Page number icons
Displays the battery status. As the battery drains, the icon changes from full to empty.
Appears when your communicator is connected to the travel charger and the battery is charging.
Using Your Phone Page 9
Making a call from the Speed Dial, Contacts or Call History views
1. Make sure wireless mode is on. See page 3 for details.
2. Press PhoneBook .
Tip: Press PhoneBook repeatedly to cycle between the various views.
Speed Dial view Contacts view Call History view
3. Begin typing the first initial and last name of the person you want to call. Tip: For more search options, see page 15.
4. Use the scroll buttons to select the number you want to dial. Tip: You can also select an entry by rolling the rocker switch or tapping the entry
on the screen.
5. Press Space to dial.
Page 10 Using Your Phone
Making a call from the Dial Pad view
1. Make sure wireless mode is on. See page 3 for details.
2. Press PhoneBook to access the Dial Pad view. Tip: You can jump to the Dial Pad from the Speed Dial view by simply typing the
number you want to call. At first your communicator interprets the numbers as letters, but it quickly figures out you’re typing numbers and jumps to the Dial Pad view.
Dial Pad view
Tap the numbers then tap the handset button
3. Type the phone number you want to call on the keyboard number pad. Tip: You can also make a call by tapping the screen as shown above.
4. Press Space to dial.
Using Your Phone Page 11
Receiving calls
To answer a call do one of the following:
■ Open the lid if it is closed.
■ Tap Answer if the lid is open.
■ Press the button on the headset (if it is attached).
To ignore a call and send it to voicemail do one of the following:
■ Press the top scroll button.
■ Tap Ignore if the lid is open.
■ Close the lid if it is open.
To silence the ringer, do one of the following:
■ Press any button on your communicator.
■ Slide the ringer switch to the silent position .
Note: When you silence the ringer you can either answer the call or let it ring
through to voicemail. Placing the ringer switch in the silent position turns off all system sounds, including alarms. See page 26 for more information about ringer settings.
Page 12 Using Your Phone
Working with active calls
After you make or receive a call, the Active Call view icon appears in the lower left corner of the PhoneBook screen, and the Active Call view appears:
Caller’s name and number
Tap to end the call
Tap to use the personal speakerphone
Tap to place the call on hold
Tap to enter extra numbers such as a PIN code or menu item, or to dial pre-defined Extra Digits
Adjusting call volume
■ While a call is in progress, or while using the personal speakerphone, roll the rocker
switch or use the scroll buttons.
Ending a call
Do one of the following:
■ Close the lid.
■ Press Backspace .
■ Press the button on the headset (if it is attached).
■ Tap Hang Up.
Using Your Phone Page 13
Adding a contact
1. Press PhoneBook repeatedly until you see the Contacts view.
2. Press Menu and select New (/N).
3. Use the scroll buttons to move between fields as you type.
Category
Type the information
Arrows indicate more info rmation
4. After you enter the information, hold Option and press Return to finish.
Tips:
■ You can also import addresses from popular software applications on your computer.
See the electronic
■ To place the entry in a category, mark it private, or add a note, in the Contact Edit screen
User Guide
for inst ructions.
press Menu and select Details (/E).
■ You can set the Dial Preferences in your Contacts list to always dial a “1” before the
area code and to add a specific area code to 7 -digit numbers. In the Contacts list, press Menu and under Options select Dial Preferences (/Z). Select United States or
Canada as your Home country and enable the features you need.
Page 14 Using Your Phone
Viewing or changing contact information
1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the entry you want to view or edit:
■ First initial and last nam e ■ First name ■ Last name
Tap to view another category
Tap name you want to view or edit
Letters you type appear here
2. Roll the rocker switch or use the scroll buttons to select the name.
3. Press Space to open the entry.
4. Press Menu and select Edit Contact (/E).
5. Make changes to the entry as necessary.
6. Hold Option and press Return to finish.
Deleting a contact
1. In the Contacts view, select the name you want to delete.
2. Press Space to open the entry.
3. Press Menu and select Delete Contact (/D).
4. Hold Option and press Return to finish.
Using Your Phone Page 15
Defining speed dial buttons
1. In the Speed Dial view, tap a blank speed dial button.
2. Use the scroll buttons to move between fields as you type.
Type a name for the button
Type digits to dial after placing the call (such as an extension or access code)
3. Hold Option and press Return to finish.
Type the phone number
Tap Lookup to find a number in your Contact list
Tips:
■ To edit an existing speed dial entry, press Menu and select Edit Speed Dial
(/E), tap the entry you want to edit. After editing, hold Option and press Return to finish.
■ To insert a pause between Extra Digits when dialing, type a comma (,). Each comma
represents a one second pause.
■ To delete an existing speed dial entry, press Menu and select Edit Speed Dial
(/E), tap the entry you want to delete, tap Delete, hold Option and press Return to finish.
Page 16 Using Your Phone
Using a headset
You can connect a headset for hands-free operation. If you need to use your phone w hile driving, we recommend using a headset.
Speaker
Microphone
Headset button
You can press the headset button to perform any of the following functions:
■ Answer an incoming call.
■ Answer call w aiting calls.
■ Switch between two active calls.
■ Hang up a call.
Tip: You can also dial a number in your speed dial list when the lid is closed and the
headset is attached. In the Speed Dial view, roll the rocker switch to select the speed dial entry, and then press the rocker switch to dial the selected entry.
Using Your Phone Page 17
Date Book Plus
Adding an event
1. Press Date Book Plus .
2. Use the scroll buttons to select the day.
Tip: Press Shift and then a scroll button to scroll by weeks.
Selected date
Selected day
Start and end times
3. Type the time the event starts. For example type 53 for 5:30.
4. Press the bottom scroll button and type the time the event ends.
5. Hold Option and press Return to finish.
6. Type a description. Tip: You can also select the date of an event by pressing Menu and under
Options selecting Go to Day (/O). In the Go to Date dialog, hold Shift and press a scroll button to scroll by months, or hold Option and press a scroll
button to scroll by years. In the Go to Date dialog, you can also type the number of the day, or tap the screen to select a date from the calendar.
Page 18 Date Book Plus
Scheduling an untimed event
You can schedule events that occur on a particular date, but are not associated with a particular time, such as a birthday or anniversary.
1. Select the date of the event.
2. Type a description.
Tip: The event appears next to a diamond at the top of the Day view.
Scheduling a repeating event
1. Create the event as described on page 18, and tap the event to select it.
2. Tap Details.
3. Tap the Repeat box and tap a repeat interval.
4. Type a number on the Every line to show how often the event repeats. Tip: For Weekly events, also tap the day(s) the event repeats, and for Monthly
events, tap Day or Date as the repeat method.
5. (Optional) Tap the End on pick list, tap Choose Date, and select an end date.
6. Hold Option and press Return , and then press these keys again to finish.
Tip: A Repeat icon appears next to the event.
Rescheduling an event
1. Tap the event you want to reschedule.
2. Tap Details.
3. Tap to change the date and time as needed.
4. Hold Option and press Return to finish.
Date Book Plus Page 19
Displaying your calendar
Do any of the following:
■ Press Date Book Plus repeatedly to cycle through the various views: day, week,
week with text, month, year, and list.
■ Use the scroll buttons to move to another day, week, or month (depending on the
current view).
■ Press Menu and under Options select Go to Day (/O) to select a date from the
calendar, or tap Go.
Tap and drag stylus below date to display time
Selected day
View icons
Deleting an event
1. Tap the event you want to delete.
2. Press Menu and select Delete Item (/D).
3. Hold Option and press Return to finish.
Tap Go to select a date
Page 20 Date Book Plus
Blazer Web Browser
Make sure that you have subscribed to and activated data services from your wireless
service provider
communications using the Configure Your Treo software on your computer. For more information, see the electronic
, and that you have configured your Treo for wireless data
User Guide
.
Surfing the Web
1. Make sure wireless mode is on. See page 3 for details.
2. Press Blazer . Tip: Press Blazer repeatedly to switch between the Web Page and
Bookmark views.
Web Page view
Tap a book­mark to view that page
Bookmark view
Tap arro ws to view next and previous pages
Tap to enter a URL
Tips:
■ To rearrange the bookmark list or edit a bookmark, go to the Bookmark view, press
Menu and select Edit Bookmarks (/E).
■ To add a new bookmark, press Menu and select Add Bookmark (/A), or go to
the Bookmark view and tap an empty slot.
■ To scroll through a page, roll the rocker switch or use the scroll buttons.
Blazer Web Browser Page 21
Tap to go to home page
SMS Messages
Make sure that you have subscribed to and activated SMS services with your wireless service provider. To send SMS to an e-mail address, you must also enter the SMS Email Center number on the SMS Preferences screen (under the Options menu).
Creating and sending a message
1. Make sure wireless mode is on. See page 3 for details.
2. Press SMS Messages .
3. Press Menu and select New (/N).
Select the address type
4. Use the scroll buttons to choose the address type and press Space .
5. Type the mobile phone number, e-mail address, or last name based on the option you selected in step 4. If you selected Last Name Lookup, press Return after you type
a few letters of the last name. If necessary, use the scroll buttons to choose a name, and then press Return .
6. Type your message or tap Boilerplate to select from pre-defined text phrases.
7. Hold Option and press Return to send the message.
Select Lookup to use an address from your Contacts list
Note: If you are out of a coverage area, the message goes in the Pending folder.
When you return to a coverage area, your message is sent automatically.
Page 22 SMS Messages
Receiving a message
When you receive a message, the New SMS Message alert dialog appears.
Number of new messages
Tap to reply to sender
Tap to save message
Tap to call sender Tap to delete message
Tip: You can also use the following keys instead of tapping the screen:
= OK
= Reply
= Delete Msg
Viewing messages
1. Press SMS Messages .
2. Use the scroll buttons to scroll through the messages.
Selected message
Tap to reply to sender
SMS Messages Page 23
Tap to view Inbox, Pending, or Sent messages
Tap to delete message
Accessing Other Applications
1. Press Option and then press Menu to open the Applications Launcher.
Applications Launcher
2. Use the scroll buttons to locate the application you want to use.
3. Tap the application icon to launch it.
Tips:
■ To jump directly to an application icon, type the first letter of the application name. For
example, type M to jump to the Memo Pad icon.
■ Press Option and then press PhoneBook to access Memo Pad.
■ Press Option and then press Date Book Plus to access To Do List.
■ Press Option and then press Blazer to access CityTime.
■ Press Option and then press SMS Messaging to access Calculator.
Page 24 Accessing Other Applications
Preferences and Othe r Settings
Setting General Preferences
1. Press Option and then press Menu .
2. Tap the Prefs icon .
3. Tap the pick list in the upper-right corner and select General.
Tap here to select General
Tap here to set time and date
Tap here to set the screen shut-off delay
Tap here to set sound levels
Tap here to disable IR beam reception
Reassigning the buttons on your communicator
1. Press Option and then press Menu .
2. Tap the Prefs icon .
3. Tap the pick list in the upper-right corner and select Buttons.
4. Tap the pick list next to the button you want to re-assign and select the application you want assign to that button.
Tip: To restore all of the buttons to their factory settings, tap Default.
Preferences and Other Settings Page 25
Selecting the ringer settings
1. Press Option and then press Menu .
2. Tap the Prefs icon .
3. Tap the pick list in the upper-right corner and select Ringer.
Tap here to set volume level
Tap here to select Ringer
Tap here to select ring tone
Tap check boxes to turn vibrate mode on or of f
Tips:
■ The Vibrate check boxes enable or disable the vibrate option for the corresponding
ringer switch position. See page 1 for ringer switch location.
■ If the Vibrate option under Sound Mode is turned on, your communicator both rings and
vibrates. If the Vibrate option under Silent Mode is turned on, ring tones and alarms are replaced with a vibrate motion.
■ Silencing the ringer also turns off all system sounds, including alarms. When you
silence the ringer, Date Book Plus alarms vibrate.
Page 26 Preferences and Other Settings
Setting Formats Preferences
1. Press Option and then press Menu .
2. Tap the Prefs icon .
3. Tap the pick list in the upper-right and select Formats.
Tap here to set country
p
a
T
Tap here to set date format Tap here to set week format
Tap here to set number format
r
e
e
h
s
e
t
o
m
t
i
t
f
o
e
r
m
t
a
Changing the screen fonts
1. Open the application in which you want to change the font.
2. Press Menu and under Options select Font (/F).
Small font
3. Use the scroll buttons to select a font style.
4. Hold Option and press Return to finish.
Bold font
Large font
Preferences and Other Settings Page 27
Synchronizing Data with Your Computer
You can use the synchronization features of Palm Desktop software and your HotSync cable to exchange data between your Treo and your computer. This process is called a HotSync operation. Each time you perform a HotSync operation, any information you entered or changed on your Treo is copied to your computer and vice versa. This backs up your data and is strongly advised.
Before you perform a HotSync operation, you need to connect the HotSync cable to your computer and install the Palm Desktop software from the Handspring CD. You can connect the USB cable that comes with your Treo, or you can purchase a serial cable at www.handspring.com.
Computer system requirements
USB HotSync cable
■ Windows 98, Windows Me, Windows 2000, Windows XP, or Mac OS 8.5 or later
■ Available USB port
■ CD-ROM drive
■ Internet Explorer 5.01 or higher (recommended)
Serial HotSync cable (sold separately)
■ Windows 95, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, or
Windows XP
■ Available serial port
■ CD-ROM drive
■ Internet Explorer 5.01 or higher (recommended)
Page 28 Synchronizing Data with Your Computer
Connecting the HotSync cable
1. Connect the travel charger cable to the short end of the HotSync cable. Be sure the sides of the connectors labeled “UP” are facing up.
2. Connect the USB HotSync cable to a USB port on your computer, or connect the Serial HotSync cable to a Serial port on your computer.
3. Connect the long end of the HotSync cable to your Treo with the button facing up.
USB HotSync cable
Tip: The travel charger does not need to be plugged into a wall outlet to perform a
HotSync operation.
Serial HotSync cable
Synchronizing Data with Your Computer Page 29
Upgrading from a Palm OS handheld
1. Synchronize your old handheld with your old desktop software. Tip: For best results, review the detailed steps in the Upgrade Information section
in the electronic
2. Under your Palm or Handspring folder, locate your User Name folder and store a copy of it in a safe place.
3. Install your new desktop and synchronization software from your Handspring CD and put it in the same location as your old desktop software.
Note: Installing the new desktop software is strongly recommended to ensure that
you have the latest synchronization software.
4. Synchronize your new Treo with your new desktop software, and select the user name for your old handheld when prompted.
5. If any third party applications or data did not get installed, beam them from your old handheld to your Treo.
6. After you upgrade you have two devices with the same user name. Since each device must have a unique name, perform a hard reset (see page 33) on your old ha ndheld to remove the user name and avoid problems synchronizing with that device. The next time you synchronize that device, be sure to assign it a new name.
User Guide
.
Installing the desktop software
1. Insert the Handspring CD in the CD-ROM drive on your computer.
2. If you’re using a Macintosh, double-click the Handspring CD icon on the desktop, and then double-click the Installer icon.
3. If the language selection screen appears, click the same language you selected on your communicator. Choosing a different language may result in loss of data.
4. If the model selection screen appears, click the name of the product you purchased and follow the onscreen instructions to continue the installation.
5. When the configure your Treo for wireless data communications.
When the set up process is done, the installation screen closes automatically.
Page 30 Synchronizing Data with Your Computer
wireless data access screen appears, follow the onscreen instructions to
Synchronizing data
1. Connect your Treo to the HotSync cable.
Release button
2. Press the HotSync button on the cable.
HotSync synchronization button
Note: The first time you synchronize, you must select a user name and click OK.
Every device needs a unique name. Never synchronize more than one device to the same user name on your computer.
3. Wait for your Treo to display a message indicating the process is done. Note: The first time you synchronize, you may be prompted to tap Reset on your
communicator.
Synchronizing Data with Your Computer Page 31
Beaming Information
1. Select the item you want to beam.
2. Press Menu and select Beam… (/B).
3. When the Beam Status dialog appears, point the IR port at the IR port of the receiving communicator.
Hold the IR ports facing one another and keep the path between devices clear of obstacles
4. Wait for a message that indicates the transfer is done.
Tips:
■ To beam an application, press Option and then press Menu to access the
Applications Launcher. Next press Menu and select Beam (/B), then tap the application you want to send, and tap Beam.
■ To receive a beam, turn on your Treo, point the IR port at the transmitting IR port, and
when the Beam Status dialog appears, tap Yes. If your flip lid is down, press the top scroll button as a shortcut for Yes.
Page 32 Beaming Information
Resetting Your Communicator
Performing a soft reset
If your communicator is not responding or you have trouble synchronizing with your computer, you can perform a soft reset to restart it. A soft reset does not affect your data.
Unscrew the stylus tip to access the reset tool
Use the reset tool to gently press the reset button
Performing a hard reset
A hard reset erases all data and third-party software on your Treo. Never perform a hard reset unless a soft reset doesn’t fix the problem. You can restore previously synchronized data with the next HotSync operation.
1. While holding the power button, use the reset tool (or the tip of a paper clip) to gently press the reset button.
2. When the system screen appears, release the power button.
3. When the warning appears, press the top scroll button.
4. If the language selection screen appears, select the same language you selected for your desktop software. Choosing a different language may result in loss of data.
Resetting Your Communicator Page 33
Using the Electronic User Guide
In addition to providing more information about the topics in this guide and valuable troubleshooting tips, the electronic
User Guide
also walks you through using the other
applications on your Treo communicator:
■ Calculator
■ CityTime
Note: To use the electronic
■ Expense
■ Memo Pad
User Guide
, you need Adobe Acrobat Reader software. To install this software, insert the Handspring CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions.
1. Open the Handspring or Palm folder on your computer.
2. Double-click the User Guide.PDF file.
Click the arrows to turn pages
■ SIM applications
■ To Do List
Click the printer to print pages
Click the binoculars to search for specific text
Click a + or - to expand or collapse the
Click a title to jump to that section
outline
Page 34 Using the Electronic User Guide
Troubleshooting
For help with your SIM card, HotSync operations, wireless applications, and turning your Treo on and off, try the steps below. For additional troubleshooting help, see Handspring’s support web site at http://support.handspring.com, or the electronic
My communicator will not turn on.
1. Perform a soft reset as described on page 33.
2. Charge your communicator for about 10 minutes before turning it on again.
3. Check the display settings and adjust as needed. See page 4 for details.
4. Perform a hard reset. Please note that performing a hard reset erases all the data on your Treo. See page 33 for details.
I have trouble synchronizing with my computer (performing a HotSync operation)
1. Perform a soft reset as described on page 33.
2. Make sure you have the correct HotSync cable for your computer (see page 29).
3. Confirm that the cable is firmly secured to your computer and your Treo as described on page 29.
User Guide
.
4. Make sure HotSync Manager is running and configured correctly.
Windows. Click the HotSync Manager icon in the lower-right corner of your computer screen and make sure Local USB is checked (or Local Serial if you purchased the optional serial cable). If the HotSync Manager icon is not there, click Start, select Programs, select Handspring, and then select HotSync Manager.
Macintosh. Go to the Palm folder on your desktop and double-click the HotSync Manager icon. Click the Serial Port Settings tab. In the first pane, select Local Setup. In the second pane, select As Fast As Possible under Speed and Handspring USB under Port (or Modem Port of Printer Port if you purchased the optional serial cable).
5. If you’re using a USB HotSync cable, disconnect all other USB devices, connect the HotSync cable directly into your computer, and then restart your computer.
Troubleshooting Page 35
I can’t open the electronic User Guide.
Make sure you installed the Adobe Acrobat Reader software on the Handspring CD. To install this software, insert the Handspring CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions.
When I turn on wireless mode, I get a message that my SIM card is missing.
The SIM (Subscriber Identity Module) card is either missing or inserted incorrectly. The SIM card is a small rectangular plastic piece that contains your phone number. It is included with your service provider’s documentation and is often referred to as a “smartcard.”
1. Remove the SIM door.
2. With the contacts face-up, align the notch on the SIM card with the notch on the door and insert the SIM card into the slot on the door.
SIM door
SIM card
Notch
3. Replace the SIM door. Tip: Since calls are billed to your phone number, you can move your SIM card to
any phone that uses a SIM card, and the calls will be billed to your account.
Page 36 Troubleshooting
My Treo will not connect to the Internet using Blazer or my e-mail application
1. Check with your wireless service provider to make sure you have subscribed to and activated data services on your account.
2. Make sure you installed the software from the Handspring CD onto your computer.
■ If you have not installed this software, follow the steps on page 30 to install it now.
■ If you already installed this software, use the Configure Your Treo software on your
computer to configure your Treo for
wireless data communications.
3. Make sure wireless mode is on. See page 3 for details.
4. Confirm that your Network, Connection, and E-mail Preferences are configured correctly:
■ Press Option and then press Menu .
■ Tap the Prefs icon .
■ Tap the pick list in the upper-right corner and select Network.
■ Verify the Network settings.
■ Tap the pick list in the upper-right corner and select Connection.
■ Make sure Wireless Modem is selected.
5. Launch Blazer or your E-mail application and verify the settings.
Troubleshooting Page 37
FCC Statement
This device may cause TV or ra dio inte rfere nce if used in clos e pro ximit y to rece ivin g equipm ent . The FCC can require you to stop using the device if such interference cannot be eliminated. If you need assistance, contact Handspring Customer Care.
This device complies with part 15 of the FCC rules. Operation is subject to the following two condi­tions: (1) This device may not cause harmful interference, and (2) this device must accept any inter­ference received, including interference that may cause undesired operation.
This device has be en te st ed and fo und t o com ply wit h t he limit s for a Clas s B di gita l dev ice, pur sua nt to part 15 of the FCC Rul es. These limits are designed to p rovide r easonable p rotection against ha rm­ful interference in a res identia l installa tion. This equipm ent generat es, us es, and can ra diate radi o fre­quency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio comm unications . However, there is no guarantee th at interfer ence wil l not occur in a particular installation. If this equipment does cause harmful interference to radio or television re­ception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna
■ Increase the separation between the equipment and receiver
■ Connect the equipment into an outlet or circuit different from that to which the receiver is
connected
Consult the dealer or an experienced radio/TV technician for help and for additional suggestions.
Exposure To Radio Frequency Energy (SAR)
In order to comply with FCC RF exposure safety guidelines, users MUST use a Handspring brand body-worn acces sor y durin g body - worn oper at ion. U se o f ac cess orie s n ot p rovid ed by Handspring or that have not been t ested for RF ex posure compliance wit h this produ ct may not comply wi th the FCC RF exposure safety guidelines and should not be used.
See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.
Warning
Please see the Treo Us er Guide insta lled on your desktop computer for furth er safety informa tion, es­pecially if you use a pacemaker or other medical device.
You are cautioned that changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
Page 38 FCC Statement
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