Hand Held Products Dolphin 9500, Dolphin 9550, Dolphin 9501, Dolphin 9551 Quick Start Manual

Dolphin® 9500 Series

Mobile Computers

Microsoft® Windows Mobile™ 2003

Second Edition Software for Pocket PCs

™

Quick Start Guide

Disclaimer

Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.

Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.

Trademarks

Dolphin, HomeBase, Mobile Base and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.

Windows Mobile, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.

The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hand Held Products.

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Congratulations! ...................................................................... 1

Dolphin 9500 Series Terminals ............................................... 1

Dolphin 9500 Series Peripherals and Accessories.................. 1

Hardware Overview................................................................. 2

Setting Up Dolphin 9500 Series Terminals.............................. 4

Unpack the Carton and Verify its Contents ............................. 4

Install the Main Battery Pack................................................... 5

Charge the Main and Backup Batteries...................................5

Initialize the Mobile Computer................................................. 7

Today Screen ......................................................................... 9

Navigation Bar and Start Menu ............................................... 9

Verifying Operations with Demos ......................................... 10

Verifying Radio Status .......................................................... 11

Adjusting the Backlight.......................................................... 12

Entering Information.............................................................. 12

Using the Keyboards ............................................................ 13

Using the Stylus..................................................................... 17

Using the Imager .................................................................. 18

Taking an Image ...................................................................20

Soft Reset (Warm Boot) ....................................................... 21

Hard Reset (Cold Boot)......................................................... 21

Suspend Mode ...................................................................... 21

Communications....................................................................21

Troubleshooting.....................................................................22

Product Service and Repair .................................................. 24

Technical Assistance ............................................................25

Limited Warranty .................................................................. 26

Regulatory and Safety Approvals for Dolphin 9500 Series

FCC Compliance................................................................... 28

.. 28

Dolphin® 9500 Series Quick Start Guide iii

iv Dolphin® 9500 Series Quick Start Guide

Dolphin 9500 Series Quick Start Guide

Congratulations!

You have made a wise choice in selecting the Dolphin, a device known worldwide for the following features:

• Microsoft Windows Mobile 2003 Second Edition Software for Pocket PCs

• Integrated, wireless, triple-radio design for real-time data collection

• Ergonomic form factor and lightweight design

• Rugged construction that withstands harsh treatment and real world use

• Adaptus Imaging Technology provides advanced point-and-shoot decoding and imaging

• 7.4V, 14.8 watt hour Lithium-ion (Li-ion) batteries

Dolphin 9500 Series Terminals

There are four terminals in the Dolphin 9500 Series:

Dolphin 9500 Ergonomic form factor for single-handed use. Dolphin 9550 Integrated pistol grip for high-volume scanning applications. Dolphin 9501 Flashlight form factor with a laser scanner and imager. Dolphin 9551 Integrated pistol-grip with a laser scanner and imager.

Dolphin 9500 Series Peripherals and Accessories

Charging/communications cradle with auxiliary battery

Dolphin HomeBase

Dolphin MobileBase

Dolphin QuadCharger

Dolphin Mobile Charger

Dolphin Net Base

Dolphin ChargeBase

Dolphin Cable Kits

™

well. Data transfers via RS-232 serial or USB ports. Mobile charging/communication cradle. RS-232 serial

™

transfers data transfers and powers out at 5 volts. Four-slot battery charger that charges four Li-ion

™

batteries in under four hours. One slot doubles as a battery analyzer.

Charges a Dolphin terminal by plugging into a vehicle cigarette lighter/power port.

Four-slot charging/communication cradle designed for Ethernet-based communications.

Four-slot charging cradle that stores, powers, and charges a terminal in each slot.

USB or serial cables that charge and communicate with the terminal directly, without a cradle.

Dolphin® 9500 Series Quick Start Guide 1

Hardware Overview

The front, side, and bottom panels of all Dolphin 9500 Series terminals are the same.

Front Panel Side Panel

Image Engine window

Decode LED

Magnesium-

alloy top cover

LCD with

Touch Screen

SCAN key

Navigation keys

Keypad

Bottom Panel

17-pin industrial-grade

mechanical connector

POWER

SCAN

SFT

NUM

1 2 3

4 5 6

7 8 9

- 0

MNO

F1 F2 F3 F4

; :

F5 F6 F7 F8

START INS BKSP DEL

CTRL ALT

Scan LED

IrDA COM Port

Access Door to the Secure Digital (SD)

memory interface

Audio Jack

ESC

TAB

ENT

SEND

END

(2.5mm)

Hand Strap

Hand strap clip

Note:

Dolphin 9550/9551 terminals do not have a hand strap.

2 Dolphin® 9500 Series Quick Start Guide

Dolphin 9500/9501 Back Panel

Stylus (in slot)

Speaker

Microphone

(underneath the battery)

Note:

The back panel of the Dolphin 9501 has an expanded bottom housing to

Battery Well

Battery

accommodate the laser engine.

Dolphin 9550/9551 Back Panel

Dolphin 9550/9551 terminals feature an integrated pistol-grip on the back panel.

Image Engine

Window

Rubber Nose

Bumpers

Scan Trigger

Pistol-Grip Handle

Rubber Bumper

Note:

The back panel of the Dolphin 9551 has an expanded bottom housing to

Stylus (inserted in the handle)

accommodate the laser engine.

Dolphin® 9500 Series Quick Start Guide 3

Setting Up Dolphin 9500 Series Terminals

1. Unpack the carton and verify its contents - page 4.

2. Install the battery in the terminal - page 5.

3. Charge the main battery in the terminal for a minimum of four hours - page 5.

4. Wake the terminal and initialize the mobile computer - page 7.

5. Allow AutoInstall to run (page 8) and end on the Today screen.

Unpack the Carton and Verify its Contents

Verify that the carton contains the following items:

• Dolphin 9500 Series mobile computer (the terminal)

• Main battery pack (7.4v Li-ion)

• Microsoft Companion CD-ROM

• Dolphin 9500 Series Quick Start Guide Be sure to keep the original packaging in the event that the Dolphin terminal

should need to be returned for service - see page 24. Each order includes a Dolphin Software Development Kit and User’s Guide CD;

verify that you received this CD with your order. If you ordered accessories, verify that they are also included with the order.

Dolphin 9500/9501 Hand Strap

The Dolphin 9500/9501 ship with the hand strap installed and fastened with a clip on the bottom panel.

To install the battery pack, you must detach the hand strap.

Push the clip of the hand strap down and away from the terminal. Move the strap up and away from the bottom panel.

To re-attach the hand strap, slide the clip back into place on the bottom panel.

Hand Strap

Clip

4 Dolphin® 9500 Series Quick Start Guide

Install the Main Battery Pack

Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products

in the Dolphin 9500 Series terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

1. Remove the Li-ion battery pack from its package.

2. Hold the terminal with the front panel (keyboard) facing down.

3. If necessary, detach the hand strap.

4. Take the battery and insert the end without the locking tab into the top of the battery well and push down with a hinging motion until the locking tab snaps.

5. If necessary, re-attach the hand strap.

To remove the battery pack, detach the hand strap, press the locking tab on the battery pack away from the bottom panel, and pull the battery pack up with a hinging motion.

Charge the Main and Backup Batteries

The power supply consists of two types of battery power:

1. The main battery pack installed in the back panel and

2. The backup battery located inside the terminal.

The main battery powers the terminal and charges the internal backup battery. The internal backup battery maintains the data stored in RAM memory and the keeps the system clock running for up to 30 minutes when the main battery is completely discharged or removed.

Terminals are shipped with both batteries completely discharged. Charge the

main battery pack for a minimum of four hours before initial use in the terminal!

For charging, use a Dolphin 9500 Series peripheral and the power cables provided by Hand Held Products. Use of peripherals or cables

not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.

Dolphin® 9500 Series Quick Start Guide 5

Charging with the Dolphin HomeBase

S C

T A

S F

N U

E N

;

F 3

F 5

F 7

A R

I N

S P

D E

C T

R L

A L

S E N

E N

P O W

1. Connect the HomeBase to the power supply provided by Hand Held Products.

2. Slide the terminal into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.

3. The battery pack begins charging.

Charging a Spare Battery Pack

The HomeBase features an auxiliary battery well. Insert a spare battery pack in this well and the battery charges in four hours.

Charging occurs independently of terminal charging and the Aux Battery LED indicates charging status.

Charging with the Dolphin Mobile Base

1. Connect the Mobile Base to the appropriate power source using a cable from Hand Held Products.

2. Slide the terminal into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.

3. The battery pack begins charging.

Other Charging Options

When the Li-ion battery is installed in the terminal, use a charging/communication cable.

When the Li-ion battery is not installed in the terminal, place the battery pack in the Dolphin QuadCharger and charge it completely. Then, install the battery in the terminal.

6 Dolphin® 9500 Series Quick Start Guide

Initialize the Mobile Computer

Note:

Do NOT press any keys while the mobile computer is initializing.

1. Wake the terminal by pressing the Power key. The decode LED lights and the scan LED blinks for approximately three seconds.

2. The terminal initializes and the splash screen displays for a few seconds.

The Build numbers indicate the software version number.

7.XX 7.XX 7.XX

Bootloader Kernel Keyboard

3. The system performs a hard reset. When the display activates again, follow the instructions that appear.

4. When prompted to align the screen, use the stylus provided with the terminal.

• Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for accurate calibration.

• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target.

• You can re-align the screen any time by tapping Start > Settings > System tab > Screen.

Dolphin® 9500 Series Quick Start Guide 7

+ 25 hidden pages

Hand Held Products Dolphin 9500, Dolphin 9550, Dolphin 9501, Dolphin 9551 Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Dolphin 9500 Series Quick Start Guide

Congratulations!

Dolphin 9500 Series Terminals

Dolphin 9500 Series Peripherals and Accessories

Hardware Overview

Bottom Panel

Dolphin 9500/9501 Back Panel

Dolphin 9550/9551 Back Panel

Setting Up Dolphin 9500 Series Terminals

Unpack the Carton and Verify its Contents

Dolphin 9500/9501 Hand Strap

Install the Main Battery Pack

Charge the Main and Backup Batteries

Charging with the Dolphin HomeBase

Charging with the Dolphin Mobile Base

Other Charging Options

Initialize the Mobile Computer