Hand Held Products 9500 User Manual

Dolphin® 9500 Series

Microsoft® Windows Mobile™ 2003

Second Edition Software for Pocket PCs

User’s Guide

Disclaimer

Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.

Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.

Trademarks

Dolphin, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc. Windows Mobile, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows

logo are trademarks or registered trademarks of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. Chapter 7 (pages 7-1–7-11) contains copyrighted information from SyChip, Inc. Chapter 7 (pages 7-12–7-25) contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the

Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered trademarks of Meetinghouse.

Chapter 8 is copyrighted information used by permission from Bluetooth SIG, Inc. The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hand Held Products.

Chapter 9 (9-3–9-15 and 9-17–9-22) contains information with permission from INTRINSYC Software, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and

are hereby acknowledged.

Chapter 1 - Introduction

Required Safety Labels........................................................................................................................1-2

Dolphin 9500 Series Batch Terminal ..................................................................................................1-3

Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals

Dolphin 9500 Series WLAN or WPAN Radio.............................................................................1-4

Dolphin 9500 WWAN Radio........................................................................................................1-5

FCC Compliance .................................................................................................................................1-6

Pacemakers, Hearing Aids and Other Electrically Powered Devices..................................................1-8

Microwaves .........................................................................................................................................1-8

Care and Cleaning of Dolphin 9500 Series Terminals........................................................................1-8

Chapter 2 - Getting Started

Overview .............................................................................................................................................2-1

Dolphin 9500 Series Terminals...........................................................................................................2-2

Dolphin 9500 Series Models and Options...........................................................................................2-2

Dolphin 9500 Series Peripherals .........................................................................................................2-3

Dolphin 9500 Series Accessories ........................................................................................................2-4

Image Engine Options and Specifications...........................................................................................2-5

Dolphin 9500/9550 Terminals .....................................................................................................2-5

Dolphin 9501/9551 Terminals ......................................................................................................2-5

Bar Code Symbologies Supported ...............................................................................................2-6

Using a Dolphin 9500 Series Terminal for the First Time..................................................................2-7

Charging with Dolphin Peripherals...............................................................................................2-8

Resetting the Terminal.......................................................................................................................2-11

Soft Reset (Warm Boot)..............................................................................................................2-11

Hard Reset (Cold Boot)...............................................................................................................2-11

Suspend Mode ...................................................................................................................................2-11

.........................................1-3

Chapter 3 - Hardware Overview

System Features...................................................................................................................................3-1

Front Panel Features............................................................................................................................3-2

Back Panel Features.............................................................................................................................3-4

Dolphin 9500.................................................................................................................................3-4

Dolphin 9550.................................................................................................................................3-6

Dolphin 9501 and Dolphin 9551...................................................................................................3-7

Side Panel Features..............................................................................................................................3-8

Bottom Panel Features.........................................................................................................................3-9

Mechanical Connector ..................................................................................................................3-9

Batteries.............................................................................................................................................3-10

Main Battery Pack.......................................................................................................................3-10

Internal Backup Battery ..............................................................................................................3-10

Managing Battery Power ............................................................................................................3-11

Default Critical and Low Battery Points.....................................................................................3-11

Checking Battery Power .............................................................................................................3-12

Storing Batteries..........................................................................................................................3-12

Guidelines for Battery Use and Disposal....................................................................................3-12

Dolphin 9500 Series Technical Specifications..................................................................................3-13

Dolphin® 9500 Series User’s Guide iii

Chapter 4 - Using Dolphin 9500 Series Mobile Computers

Entering Data.......................................................................................................................................4-1

Today Screen.......................................................................................................................................4-2

Navigation Bar and Start Menu...........................................................................................................4-2

Pop-Up Menus.....................................................................................................................................4-3

Selecting Programs..............................................................................................................................4-3

Using the Image Engine ......................................................................................................................4-4

Decoding.......................................................................................................................................4-4

Capturing Images..........................................................................................................................4-6

Using the Keyboards ...........................................................................................................................4-7

Using the Function Keys...............................................................................................................4-8

Using the Navigation Keys ...........................................................................................................4-8

Using the Modifier Keys...............................................................................................................4-9

35-Key Numeric/Alpha Keyboard..............................................................................................4-10

43-Key Alpha/Numeric Keyboard..............................................................................................4-11

56-Key Full Alpha/Numeric Keyboard.......................................................................................4-12

Adjusting the Backlight.....................................................................................................................4-13

Display ........................................................................................................................................4-13

Communication Media Options.........................................................................................................4-14

Radio Options....................................................................................................................................4-15

Radio Combinations....................................................................................................................4-15

Radio Driver Installation.............................................................................................................4-15

The Radio Manager.....................................................................................................................4-15

Enabling Radios and Radio Combinations .................................................................................4-15

Using the Soft Input Panel (SIP) .......................................................................................................4-17

Input Panel Options.....................................................................................................................4-18

Writing on the Screen........................................................................................................................4-19

Drawing on the Screen ......................................................................................................................4-19

Status Icons........................................................................................................................................4-21

Notifications ......................................................................................................................................4-21

Finding and Organizing Information.................................................................................................4-22

Chapter 5 - Settings

Overview .............................................................................................................................................5-1

Personal Tab ........................................................................................................................................5-2

Modifying the Start Menu.............................................................................................................5-3

Headset Control.............................................................................................................................5-5

iv Dolphin® 9500 Series User’s Guide

System Tab ..........................................................................................................................................5-6

About.............................................................................................................................................5-6

Backlight.......................................................................................................................................5-6

ClearType Tuner ...........................................................................................................................5-7

Clock.............................................................................................................................................5-7

CPU Speed....................................................................................................................................5-7

Memory.........................................................................................................................................5-7

Power ..........................................................................................................................................5-11

Regional Settings ........................................................................................................................5-12

Remove Programs.......................................................................................................................5-14

Screen..........................................................................................................................................5-15

uPhone Settings...........................................................................................................................5-16

Connections Tab................................................................................................................................5-17

Server-Assigned IP Addresses....................................................................................................5-17

Zero-Config Wi-Fi......................................................................................................................5-17

Creating a Wireless Network Connection...................................................................................5-17

Accessing the Connections Manager..........................................................................................5-18

Creating an External Modem Connection to an ISP...................................................................5-18

Creating an External Modem Connection to Your Work ...........................................................5-21

Establishing Dialing Rules..........................................................................................................5-26

Configuring Network Cards........................................................................................................5-28

Chapter 6 - Communications

Overview .............................................................................................................................................6-1

Connecting ....................................................................................................................................6-1

Installing Additional Software......................................................................................................6-1

Using ActiveSync................................................................................................................................6-2

Additional Capabilities .................................................................................................................6-2

Requirements ................................................................................................................................6-2

Setting Up Your Desktop Computer.............................................................................................6-2

Synchronizing from Your Desktop Computer..............................................................................6-2

Synchronizing from the Terminal.................................................................................................6-3

Exploring Your Terminal from the Desktop Computer................................................................6-3

Adding Programs to the Terminal Using ActiveSync.........................................................................6-4

Using Infrared......................................................................................................................................6-5

Verify That the IrDA Port is Enabled...........................................................................................6-5

IrDA Port Location on the Terminal.............................................................................................6-5

Verify That Beam Settings Are Set to Receive.............................................................................6-6

Sending Information .....................................................................................................................6-6

Receiving Information ..................................................................................................................6-6

Troubleshooting ............................................................................................................................6-7

Using an ISP........................................................................................................................................6-8

Adding Programs Directly from the Internet................................................................................6-8

Chapter 7 - Wireless LAN Communications with 802.11b

Overview .............................................................................................................................................7-1

Enabling the 802.11b Radio..........................................................................................................7-1

Configuration Utilities ..................................................................................................................7-1

Dolphin® 9500 Series User’s Guide v

802.11b Settings ..................................................................................................................................7-2

Status Tab......................................................................................................................................7-3

Config Tab ....................................................................................................................................7-5

Advanced Tab ...............................................................................................................................7-9

About Tab ...................................................................................................................................7-10

The Status Icon ...........................................................................................................................7-11

802.11b Wireless Security Supplement.............................................................................................7-12

Required Network Configuration Information Worksheets........................................................7-13

Opening the Client ......................................................................................................................7-17

The Main Screen.........................................................................................................................7-18

Configuring the Client ................................................................................................................7-21

Logging.......................................................................................................................................7-33

Installing Certificates with CertAdd ...........................................................................................7-34

Advice and Workarounds............................................................................................................7-35

Chapter 8 - Wireless PAN Communications with Bluetooth

Overview .............................................................................................................................................8-1

Enabling the Bluetooth Radio.......................................................................................................8-1

Setting Up Your Bluetooth Card...................................................................................................8-1

Assign COM Ports...............................................................................................................................8-2

Discover Bluetooth Device(s) .............................................................................................................8-2

Bond With Discovered Device(s) .................................................................................................8-3

View Device Properties ................................................................................................................8-5

Set Up Your Favorite Device........................................................................................................8-6

Change Views ...............................................................................................................................8-6

Delete a Device From the Folder..................................................................................................8-7

Turn Radio Transmitter ON/OFF........................................................................................................8-7

Bluetooth ActiveSync..........................................................................................................................8-8

Bluetooth LAN Access......................................................................................................................8-10

OBEX ................................................................................................................................................8-13

Exchange Business Cards ...........................................................................................................8-13

Send a Contact ............................................................................................................................8-14

Send a File...................................................................................................................................8-15

Browse Remote Device...............................................................................................................8-17

Receive Contact or File..............................................................................................................8-21

Enable File Sharing.....................................................................................................................8-21

Using the Dialer.................................................................................................................................8-22

Get Connected Wizard.......................................................................................................................8-23

Dial Up to Your Network..................................................................................................................8-26

Chapter 9 - Wireless WAN Communications with GSM/GPRS

Overview .............................................................................................................................................9-1

Enabling the GSM/GPRS Radio...................................................................................................9-1

Tri-Band Antenna .........................................................................................................................9-1

SIM Card Installation ..........................................................................................................................9-1

To Install a SIM Card....................................................................................................................9-2

Using uPhone.......................................................................................................................................9-2

vi Dolphin® 9500 Series User’s Guide

Using the Dialler..................................................................................................................................9-5

Making a Call................................................................................................................................9-5

Receiving a Call............................................................................................................................9-6

Ending a Call.................................................................................................................................9-7

Keyboard Combinations for Calls.................................................................................................9-7

Call Waiting..................................................................................................................................9-7

Making Conference Calls..............................................................................................................9-8

Touchtones....................................................................................................................................9-8

Volume Control.............................................................................................................................9-8

Phonebook.....................................................................................................................................9-9

Tools Menu ...................................................................................................................................9-9

Settings Menu .............................................................................................................................9-10

Audio Modes .....................................................................................................................................9-11

Handset........................................................................................................................................9-11

Headset........................................................................................................................................9-11

Hands-Free..................................................................................................................................9-11

Ringtone Configuration.....................................................................................................................9-12

Call Log.............................................................................................................................................9-13

SMS Manager....................................................................................................................................9-15

Opening the SMS Manager.........................................................................................................9-15

Folders.........................................................................................................................................9-15

Sending an SMS Message...........................................................................................................9-16

Icons at the Top of the Message Screen......................................................................................9-17

Edit Menu....................................................................................................................................9-18

Online Help........................................................................................................................................9-18

uPhone Configuration........................................................................................................................9-19

Accessing ....................................................................................................................................9-19

Requirements ..............................................................................................................................9-19

Tab Windows..............................................................................................................................9-19

General Tab.................................................................................................................................9-20

Network Tab ...............................................................................................................................9-21

Divert Tab ...................................................................................................................................9-21

Bar Tab........................................................................................................................................9-22

Messaging Tab............................................................................................................................9-23

Other Tab ....................................................................................................................................9-23

GPRS Settings ...................................................................................................................................9-24

Requirements ..............................................................................................................................9-24

To Select Pre-Configured GPRS Settings...................................................................................9-24

To Add a GPRS Setting ..............................................................................................................9-25

GPRS Connection .......................................................................................................................9-25

Chapter 10 - Applications

Calendar.............................................................................................................................................10-1

Contacts .............................................................................................................................................10-3

Tasks..................................................................................................................................................10-5

Notes..................................................................................................................................................10-7

Inbox..................................................................................................................................................10-7

Pocket Internet Explorer..................................................................................................................10-11

Pocket Word ....................................................................................................................................10-14

Dolphin® 9500 Series User’s Guide vii

Pocket Excel ....................................................................................................................................10-16

Windows Media Player for Pocket PC............................................................................................10-17

MSN Messenger ..............................................................................................................................10-18

Pictures ............................................................................................................................................10-19

Chapter 11 - Dolphin 9501 and Dolphin 9551

Overview ...........................................................................................................................................11-1

Laser Engine Specifications ..............................................................................................................11-1

Radio Options....................................................................................................................................11-2

Keyboard Options..............................................................................................................................11-2

Peripherals and Accessories ..............................................................................................................11-2

Front Panel Features..........................................................................................................................11-2

.....................................................................................................................................................11-2

Dolphin 9501 Hardware ....................................................................................................................11-3

Side Panel....................................................................................................................................11-3

Back Panel...................................................................................................................................11-4

Dolphin 9501 Hand Strap and Stylus..........................................................................................11-5

Dolphin 9551 Hardware ....................................................................................................................11-6

Side Panel....................................................................................................................................11-6

Back Panel.........................................................................................................................................11-7

Bottom Panel Features.......................................................................................................................11-8

Chapter 12 - Dolphin 9500 Series HomeBase

Overview ...........................................................................................................................................12-1

Dolphin 9500 Series HomeBase Parts and Functions .......................................................................12-2

Front Panel .................................................................................................................................12-2

Rear Panel ..................................................................................................................................12-3

Powering the HomeBase ...................................................................................................................12-4

HomeBase Serial Connector..............................................................................................................12-4

Charging the Main Battery ................................................................................................................12-5

To Power a Terminal and Charge its Main Battery ....................................................................12-5

Charging a Spare Battery in the Auxiliary Battery Well ............................................................12-5

Communications................................................................................................................................12-6

Setting up the HomeBase for USB Communication...................................................................12-6

Setting up the HomeBase for RS-232 Communications.............................................................12-8

Communicating with the Dolphin Terminal....................................................................................12-10

Verifying Communication ........................................................................................................12-10

Verifying Data Transfer............................................................................................................12-10

Mounting the HomeBase.................................................................................................................12-11

Desk Mounting..........................................................................................................................12-11

Wall Mounting..........................................................................................................................12-12

Chapter 13 - Dolphin 9500 Series Mobile Base

Overview ...........................................................................................................................................13-1

Mobile Base Parts and Functions ......................................................................................................13-2

Front Panel..................................................................................................................................13-2

Bottom Panel...............................................................................................................................13-3

Powering the Dolphin Terminal ........................................................................................................13-4

viii Dolphin® 9500 Series User’s Guide

Charging the Dolphin Terminal.........................................................................................................13-4

Installing the Dolphin Mobile Base...................................................................................................13-5

Mounting the Mobile Base..........................................................................................................13-5

Powering the Dolphin Mobile Base............................................................................................13-6

Setting the Mobile Base Up for Communications.............................................................................13-7

Connecting the Cables ................................................................................................................13-7

Mobile Base Serial Connector ....................................................................................................13-8

Configuring the Terminal for ActiveSync Communications......................................................13-8

Chapter 14 - Dolphin 9500 Series ChargeBase

Overview ...........................................................................................................................................14-1

Dolphin ChargeBase Parts and Functions .........................................................................................14-1

Front Panel..................................................................................................................................14-1

Back Panel...................................................................................................................................14-2

Power Supply..............................................................................................................................14-2

Supplying Power to the ChargeBase .................................................................................................14-3

Inserting and Removing Terminals ...................................................................................................14-3

Charging Terminals in the ChargeBase.............................................................................................14-4

Mounting the ChargeBase .................................................................................................................14-4

Bottom Panel...............................................................................................................................14-4

Using the DIN Rail .....................................................................................................................14-5

Using the Wall Mount Kit...........................................................................................................14-6

Chapter 15 - Dolphin 9500 Series QuadCharger

Overview ...........................................................................................................................................15-1

Dolphin QuadCharger Parts and Functions.......................................................................................15-2

Top Panel ...................................................................................................................................15-2

Back Panel...................................................................................................................................15-3

Supplying Power to the QuadCharger...............................................................................................15-3

Inserting and Removing Battery Packs .............................................................................................15-4

Charging Batteries in the QuadCharger.............................................................................................15-4

Using the Battery Analyzer ...............................................................................................................15-5

Mounting the QuadCharger...............................................................................................................15-6

Troubleshooting.................................................................................................................................15-8

Chapter 16 - Customer Support

Product Service and Repair ...............................................................................................................16-1

Online Product Service and Repair Assistance...........................................................................16-1

Technical Assistance .........................................................................................................................16-2

Online Technical Assistance.......................................................................................................16-2

Limited Warranty ..............................................................................................................................16-3

Appendix A - Keyboard Combinations

General Windows Keyboard Shortcuts ..............................................................................................A-1

43-Key Alpha/Numeric Keyboard ...................................................................................................A-2

Blue Key Combinations ..............................................................................................................A-2

Red Key Combinations ...............................................................................................................A-3

Num Lock Key Combinations .....................................................................................................A-3

Dolphin® 9500 Series User’s Guide ix

35-Key Numeric/Alpha Keyboard......................................................................................................A-4

Blue Key Combinations ..............................................................................................................A-4

Alpha Mode Key Combinations ..................................................................................................A-5

56-Key Full Alpha/Numeric...............................................................................................................A-6

Blue Key Combinations ..............................................................................................................A-6

Red Key Combinations ...............................................................................................................A-7

SFT Key Combinations ...............................................................................................................A-8

Com Port Assignment Table ..............................................................................................................A-8

x Dolphin® 9500 Series User’s Guide

Introduction

Congratulations on the purchase of your Dolphin 9500 Series mobile computer! You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities.

The Dolphin 9500 Series consists of the following terminals:

Dolphin 9500 For details, see Dolphin 9500 on page 3-4. Dolphin 9550 For details, see Dolphin 9550 on page 3-6. Dolphin 9501 For details, see Dolphin 9501 Hardware on page 11-3. Dolphin 9551 For details, see Dolphin 9551 Hardware on page 11-6.

Ergonomics

The patented shape of Dolphin 9500 terminals fits into either hand comfortably with major function keys that are easy to access. The adjustable hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistolgrip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use.

Rugged Design

Dolphin 9500 Series terminals are the most durable mobile computers on the market. Their rugged design can withstand repeated five-foot drops onto a concrete floor, extreme temperatures, and high humidity, moisture, and dust conditions. The terminals are independently tested to meet IP64 specifications.

Mobile Computing Features

• Low-power, high-resolution digital image engine for omni-directional and auto-discrimination decoding of most bar code symbologies; see Bar Code Symbologies Supported on page 2-6.

• Co-located and integrated 802.11b, GSM/GPRS, and Bluetooth

•Intel

• Microsoft Windows Mobile 2003 Second Edition Software for Pocket PC platform - easily programmable with standard

• 64 MB RAM and 32 MB Flash memory configuration for ample and secure data storage

• Secure Digital (SD) memory interface enables additional memory installation

X-Scale 400MHz RISC microprocessor for fast processing

programming tools

™

wireless radios for real-time data collection applications

Additional Features

• Long-lasting Lithium Ion (Li-ion) batteries

• Large, easy-to-read 1/4 VGA (240 x 320) color touch screen that can display text or graphics

• Three keyboard options: 43-key alpha/numeric, 35-key numeric/alpha, and 56-key full alpha/numeric

• Industrial-grade connector that supports serial and USB communications, as well as power in and out

• Full suite of compatible peripheral devices

• Decoding of stacked linear and matrix codes with Optical Character Recognition (OCR) functionality

• Digital picture capability

• Audio jack for headset use

• IrDA port for fast infrared communications

• Speaker and microphone for advanced audio functionality

Application Development Tools

• Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0

• Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET)

• Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.NET 2003

This User’s Guide

The Dolphin 9500 Series User’s Guide provides you with the information you need to make the most of your Dolphin terminal.

Dolphin® 9500 Series User’s Guide 1 - 1

Required Safety Labels

Dolphin 9500 Series terminals meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.

Locations

Safety and radio labels appear on the back panel.

Dolphin 9500 Dolphin 9550

Safety and radio label

Laser safety label

Safety label

Laser safety label

Dolphin 9501/9551 Embedded Safety Information Text

Laser safety and radio label

Embedded safety information

Dolphin 9501/9550/9551 terminals have the following safety information embedded in the plastic in different locations on the terminal:

FOR HOME OR OFFICE USE Tested to Comply With FCC Standards This Class B digital apparatus complies with

Canadian ICES-003. Cet appareil numerique de la Classe B est conforme a la norme NMB-003 du Canada. No user serviceable parts. Opening voids warranty US and foreign patents pending. Made in USA of US & imported parts.

Embedded safety information

Laser Safety Label Text

Terminals with laser engines or laser aimers contain the following laser safety labels: Dolphin 9500/9550 with IT4300SF/SR laser aimer Dolphin 9501/9551 with laser engine

LASER LIGHT. DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT

1.0mW MAX OUTPUT: 645 to 660nM EN60825-1: 1994 + A11 + A2 Complies with 21CFR1040.10and 1040.11 except for deviations pursuant to Laser Notice No.50, dated July 26, 2001.

LASER LIGHT. DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT

1.0mW MAX OUTPUT: 650nM EN60825-1: 1994 + A11 + A2 Complies with 21CFR1040.10and 1040.11 except for deviations pursuant to Laser Notice No.50, dated July 26, 2001.

1 - 2 Dolphin® 9500 Series User’s Guide

Dolphin 9500 Series Batch Terminal

N10410

Hand Held Products, Inc. www.handheld.com

The following are the required safety labels for batch terminals that appear on the back panel:

Dolphin 9500 Dolphin 9550

ESUECIFFOROEMOHROF

sdradnatSCCFhtiWylpmoCotdetseT

seilpmocsutarappalatigiDBssalCsihT

.300-SECInaidanaC aledeuqiremunleirappate

.ytnarraWsdioVgninepO

.strapelbaecivresresuoN

.strapdetropmi&SUfoASUniedaM

.cnI,st

cudorPdleHdnaH

letaenak

YN,sllaFse

Dolphin 9501 Dolphin 9551

.THGILRESAL

esaLottnausrup

NIERATSTONOD

MAEBOT

TCUDORPRESAL2SSAL

Mn056:TUPTUOXAMWm0.1

2A+11A+4991:1-52806NE

1002,62yluJdetad,05.oNecitoN

moc.dlehdnah.www

01401N

htiw

.adanaCud300-BMNemronalaemrofnoctseBessalC

01401N

moc.dlehdnah.www

.THGILRESAL

taivedroftpecxe11.0401dna01.0401RFC12htiwseilpmoC

snoi

.cnI,stcudorPdleHdnaH

resaLottnausrup

NIERATSTONOD

MAEBOT

TCUDORPRESAL2SSAL

Mn056:TUPTUOXAMWm0.1 2A+11A+4991:1-52806NE

snoitaivedroftpecxe11.0401dna01.0401RFC12htiwseilpmoC

.1002,62yluJdetad,05.oNecito

.cnI,stcudorPdleHdnaH

moc.dlehdnah.www

01401N

Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals

Parameter Specification

U.S.A Canada European Community

FCC Part 15, Class B ICES-003 EN 55022 (CISPR 22) Class B EN60950 EN60825-1 EN55024:1998

The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.

For further information, please contact: Hand Held Products, Inc.

Nijverheidsweg 9 5627 BT Eindhoven The Netherlands

Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.

Dolphin® 9500 Series User’s Guide 1 - 3

Dolphin 9500 Series WLAN or WPAN Radio

Canada: 1693B9503

FCC ID: HD5950003

0681

N10410

Hand Held Products, Inc.

www.handheld.com

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

LASER LIGHT. DO NOT STARE INTO BEAM

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

CLASS 2 LASER PRODUCT

01401N

sdradna

tSCCF

htiWylpmoCotdet

seT

naidanaChtiwseilpmocsutarappalatigiDBssalCsihT

ESUECIFFOROEMOHROF

.300-SECI

lae

mrof

noctseBe

ssalCaledeuqiremunleirappa

teC

.adanaCud300-BMNe

.cnI,s

tcudo

rPdleHdnaH

.str

etropmi&S

UfoASUnieda

.strape

lbaecivresresuoN

.ytnarraWsdioVgn

inepO

1860

4059B3961:adanaC

1-MTBBUL:D

ICCFoidaRtekcoSsniatn

moc.

ehdnah.

0681

N10410

Canada: 1693B9504

Socket Radio FCC ID: LUBBTM-1

Hand Held Products, Inc. Skaneateles Falls, NY

www.handheld.com

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

LASER LIGHT. DO NOT STARE INTO BEAM

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

CLASS 2 LASER PRODUCT

Dolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).

802.11b

The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.11b radio:

Dolphin 9500 Dolphin 9550

ESUECIFFOROEMOHROF

T T

.300-SECInaidanaC aledeuqiremunleirappateC

1860

3000595DH:DICCF

3059B3961:adanaC

HdnaH

cnI,stcudorPdle

Dolphin 9501 Dolphin 9551

LASER LIGHT. DO NOT STARE INTO BEAM

CLASS 2 LASER PRODUCT

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

sdradnatSCCFhtiWylpmoCotdetse

htiwseilpmocsutarappalatigiDBssalCsih

suoN

nepO

Unied

.adanaCud300-BMNemronalaemrofnoctseBessalC

.strapelbaecivresre

.ytnarraWsdioVgni

&SUf

oAS

.strapdetropm

01401N

moc.dlehdnah.www.

0681

N10410

Canada: 1693B9503FCC ID: HD5950003

Hand Held Products, Inc.

www.handheld.com

Bluetooth

The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with a Bluetooth radio:

0681

FCC ID: HD5950003 Canada: 1693B9503

N10410

Hand Held Products, Inc.

www.handheld.com

Dolphin 9500 Dolphin 9550

0681

Socket Radio

Hand Held Products, Inc.

www.handheld.com

Dolphin 9501 Dolphin 9551

LASER LIGHT. DO NOT STARE INTO BEAM

CLASS 2 LASER PRODUCT

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

0681

N10410

Socket Radio FCC ID: LUBBTM-1

Canada: 1693B9504

Hand Held Products, Inc. Skaneateles Falls, NY

www.handheld.com

Canada: 1693B9504FCC ID: LUBBTM-1

N10410

1 - 4 Dolphin® 9500 Series User’s Guide

802.11b and Bluetooth

Canada: 1693B9506

FCC ID: HD5950006

0681

N10410

Hand Held Products, Inc.

www.handheld.com

0681

N10410

Hand Held Products, Inc. Skaneateles Falls, NY

www.handheld.com

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

LASER LIGHT. DO NOT STARE INTO BEAM

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

CLASS 2 LASER PRODUCT

Canada: 1693B9506

FCC ID: HD5950006

01401N

sdradnatSCCFhtiWylpmoCotdetseT

htiwseilpmocsutarappalatigiDBssalCsihT

UECIFFOROEMOHROF

.300-SECInaidanaC aledeuqiremunleirappateC

adanaCud300-B

MNemronalaem

rof

noctseBessalC

moc.dlehdnah.www

.cnI,st

cudorPdleHdnaH

&SU

foASUniedaM .strapdetropm

.strapelbaeciv

res

resuo

.ytnarraWs

dio

VgninepO

8610

59B3961:adanaC

5000595

DH:DICC

The following is the required safety label that appears on the back panel of RF terminals equipped with an 802.11b and a Bluetooth radio combination:

Dolphin 9500 Dolphin 9550

ASUn

detseT

salCsi

CInaida

ofn

cts

SUECIFF

EMOHRO

atSCCFhti

ylpmoCo

iDBs

.300-S

01401N

tarappalatig

nleirappa

ronalaemr

ah.ww

udorPdleH

ICCF

B3961:adanaC

ied

sdr

seilpmocs

ledeu

aCud300-BMN

moc.dlehd

I,st

.cn

1860

059

rapd

.st

etro

oVg

ninepO

.yt

nar

adan

resuoN

res

.str

6000595DH:D 6

Dolphin 9501 Dolphin 9551

LASER LIGHT. DO NOT STARE INTO BEAM

CLASS 2 LASER PRODUCT

1.0 mW MAX OUTPUT: 650nM EN60825- 1 : 1994 + A11 + A2

Complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.

0681

N10410

FCC ID: HD5950006

Canada: 1693B9506

Hand Held Products, Inc. Skaneateles Falls, NY

www.handheld.com

Dolphin 9500 WWAN Radio

Note: The Dolphin 9500 model is the only terminal in the Dolphin 9500 Series that can be equipped with a GSM/GPRS radio for

WWAN functionality.

GSM

The following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM radio:

GSM and 802.11b

The following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and

802.11b radio combination:

Dolphin® 9500 Series User’s Guide 1 - 5

FOR HOME OR OFFICE USE

Tested to Comply With FCC Standards This Class B Digital apparatus complies with

Canadian ICES-003. Cet appariel numerique de la

Classe B est conforme a la norme NMB-003 du Canada.

0168

FCC ID: HD5950007 Canada: 1693B9507

Hand Held Products, Inc. www.handheld.com

No user serviceable parts.

Opening Voids Warranty.

Made in USA of US & imported parts.

N10410

GSM and Bluetooth

The following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and Bluetooth radio combination:

ESUECIFFORO

EMOHROF

.300-SECInaidanaC aledeuqiremunleirappat

ctseBessa

01401N

dnatSCCFhtiWylpmoCotdetseT

tarappalatigiDBssalCsihT

ronalaemrofno

aCud300-BMN

moc.dlehdnah.www

.cnI,s

udorPdleH

8610

DH:D

ICCF

00595

ASUniedaM

&SUf

apdetropmi

htiwseilpmocs

adan

.str

sdioVgninepO

.ytnarra

resuoN

elbaecivres

.strap

8059B3961:adanaC

GSM, Bluetooth, and 802.11b

The following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM, Bluetooth, and 802.11b radio combination:

EMOHRO

.300-SECInaidanaC aledeuqiremunleirappat

ESUECIFFORO

dnatSCCFhtiWylpmoCotdetseT

utarappalatigiDBssalCsihT

ronalaemrofno

01401N

aCud300-BMN

c.dlehdnah.www

.cnI,s

cudorPdleHd

ctseBessa

8610

DH:D

ICCF

00595

ASUniedaM

&SUf

apdetropmi

htiwseilpmocs

adan

.str

sdioVgninepO

.ytnarra

esuoN

elbaecivres

.strap

9059B3961:adanaC

FCC Compliance

Dolphin terminals meet or exceed all applicable standards and have been manufactured to the highest level of quality.

Dolphin 9500 Series Batch Terminal

Dolphin 9500 Series Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Dolphin 9500 Series RF Terminal with 802.11b, Bluetooth, and/or GSM Radios

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user

may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

1 - 6 Dolphin® 9500 Series User’s Guide

Note: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios.

This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body-worn operation, do not use accessories that contain metallic components other than specified by the manufacturer.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

RF, Regulatory, and Safety Agency Approvals for 802.11b and Bluetooth

Parameter Specification

RF Approvals U.S.A Canada

FCC Part 15.247 RSS 210

RF, Regulatory, and Safety Agency Approvals for GSM

Parameter Specification

RF Approvals U.S.A Canada

FCC Part 24 RSS 133

Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance Statement

Dolphin 9500 Series RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:

Parameter Specification

R&TTE EN 300 328-2:2000

EN 301 489-1 (2002-08) EN 301 489-17 (2002-08) EN 60950:2000 EN 50361:2001

This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC.

The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:

PAN European Frequency Range: 2.402 - 2.480 GHz Restrictions in France are as follows:

• Indoor use - Maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz

0681

Dolphin® 9500 Series User’s Guide 1 - 7

• Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band.

Dolphin 9500 Terminal GSM R&TTE Compliance Statement

Note: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios.

The Hand Held Products Dolphin 9500RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:

Parameter Specification

R&TT E EN 30 1 511: 2 000

EN 301 48 9-1 (2 002 -08) EN 301 489-7 (2002-08) EN 60950:2000 EN 50361:2001

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz.

The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification.

Microwaves

The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.

The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.

Care and Cleaning of Dolphin 9500 Series Terminals

When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.

1 - 8 Dolphin® 9500 Series User’s Guide

Getting Started

Overview

Dolphin 9500 Series terminals are Windows Mobile-based with a unique, ergonomic shape designed for single-handed use and 64 MB RAM and 32 MB non-volatile Flash memory. To install additional memory, you can use the Secure Digital (SD) memory interface.

The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications up to 12 Mbps. The IrDA port enables you to exchange data with IrDA compliant devices, such as portable printers. For additional functionality, an integrated digital imager is available for imaging and decoding.

Operating System

The Dolphin 9500 Series is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing built for Windows Mobile-based Pocket PCs.The Dolphin 9500 Series is available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement.

Data Input Options

There are three keyboard options and a 240 x 320 pixel, backlit 1/4 VGA color display.

Image Options

The Dolphin 9500 Series contains an integrated imager that can take digital images of damaged packages and recipient signatures, for example, in addition to decoding standard linear and two-dimensional symbologies.

Adapting the Dolphin to Your Environment

Dolphin 9500 Series terminals comprise one element of an enterprise data collection system that includes various models, peripherals, and accessories you can combine to suit your exact needs.

Dolphin® 9500 Series User’s Guide 2 - 1

Dolphin 9500 Series Terminals

There are four terminals in the Dolphin 9500 Series:

Dolphin 9500 The Dolphin 9500 terminal offers an ergonomic form factor and is the only terminal of the series that

Dolphin 9550 The Dolphin 9550 terminal provides an integrated pistol grip handle for high-volume scanning

Dolphin 9501 The Dolphin 9501 terminal offers the same flashlight form factor as the Dolphin 9500 with the added

Dolphin 9551 The Dolphin 9551 terminal offers the same convenience of the integrated pistol-grip handle with the

All models can be configured with the available options, except for GSM. Only the Dolphin 9500 terminal can be equipped with a GSM radio.

can be configured with a GSM radio. For details, see Dolphin 9500 on page 3-4.

applications. For details, see Dolphin 9550 on page 3-6.

functionality of a laser scanner. For details, see Dolphin 9501 Hardware on page 11-3.

added functionality of a laser scanner. For details, see Dolphin 9551 Hardware on page 11-6.

Dolphin 9500 Series Models and Options

Dolphin 9500 Series Batch

These terminals are optimal for fast, effective batch processing.

Dolphin 9500 Series WLAN (802.11b)

These terminals integrate the functionality of the Batch terminals with an integrated, IEEE 802.11b direct sequence radio that enables communication with a host computer through a wireless local area network (WLAN).

Dolphin 9500 Series WPAN (Bluetooth)

These terminals allow Bluetooth communications to Bluetooth enabled devices such as printers, mobile phones, access points, Bluetooth-enabled PCs, etc.

Dolphin 9500 Series WWAN (GSM/GPRS)

These terminals feature all the benefits of the Dolphin 9500 Series with the additional capabilities of GSM/GPRS technology.

Note: The Dolphin 9500 terminal is the only one of the Dolphin 9500 Series that supports GSM/GPRS.

Dolphin 9500 Series WLAN and WPAN (802.11b and Bluetooth)

These terminals feature co-located 802.11b and Bluetooth radios, which means that your terminal contains the capabilities of both radios. You can operate the radios simultaneously or switch between them.

Dolphin 9500 Series WWAN and WLAN (GSM/GPRS and 802.11b)

These terminals feature the functionality of both GSM/GPRS and 802.11b radio and network technologies.

Dolphin 9500 Series WWAN and WPAN (GSM/GPRS and Bluetooth)

These terminals features the functionality of both GSM/GPRS and Bluetooth radio and network technologies.

Dolphin 9500 Series WWAN, WLAN, and WPAN (GSM/GPRS, 802.11b, and Bluetooth)

These terminals feature the functionality of GSM/GPRS, 802.11b, and Bluetooth radio and network technologies.

2 - 2 Dolphin® 9500 Series User’s Guide

Dolphin 9500 Series Peripherals

Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities.

Dolphin HomeBase™

The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less than four hours. In addition, the HomeBase contains an auxiliary battery well that charges a spare Li-ion battery.

For more information, see Dolphin 9500 Series HomeBase on page 12-1.

Dolphin Mobile Base™

The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter or power cable to adapt it to your environment.

When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners.

For more information, see Dolphin 9500 Series Mobile Base on page 13-1.

Dolphin ChargeBase

The Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot. For more information, see Dolphin 9500 Series ChargeBase on page 14-1.

Dolphin Net Base

The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Ethernet communication occurs via statically and dynamically-assigned IP addresses.

For more information about the Dolphin Net Base, please consult the Dolphin 9500 Series Net Base Quick Start Guide.

Dolphin QuadCharger™

The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs. It can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.

For more information, see Dolphin 9500 Series QuadCharger on page 15-1.

Dolphin® 9500 Series User’s Guide 2 - 3

Dolphin 9500 Series Accessories

Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities.

Dolphin Mobile Charger

The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. The cable powers the terminal and charges its main battery in less than four hours. Intelligent battery technology on-board the terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.

Dolphin Mobile Mount

The Dolphin Mobile Mount, which holds a Dolphin 9500 terminal securely in place inside a vehicle, is an ideal, lowcost alternative to the Dolphin Mobile Base when communications are not required. When used in conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting and charging solution for intransit applications. The entire kit includes the Dolphin Mobile Mount and adjustable vehicle mounting bracket.

Charging/Communication Cables

Dolphin charging/communication cable kits are an all-in-one solution for mobile applications. Each cable kit powers the terminal, charges its main battery, and communicates with host or peripheral devices without the need for a cradle. Cable kits can support RS-232 or USB communications and are available with U.K. or European power cords.

Protective Holster

Holsters provide convenient storage for terminals and protect them from damage in mobile environments. Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and a belt loop to secure the holster to a belt.

Protective Enclosure

Protective enclosures help seal and protect terminals from damage while providing full access to all terminal parts and features. Dolphin 9500 Series enclosures feature a swivel clip on the back that enables you to secure the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.

Stylus Kits

There are two Dolphin 9500 stylus kits: one contains three styli and the other includes additional coiled tethers to secure the stylus to the terminal, which helps prevent loss. The Dolphin 9550 kit contains loops you can attach to the end of each stylus for easy access to the stylus stored in the pistol grip of the Dolphin 9550.

Li-ion Battery Pack

The 7.4v, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin 9500 Series terminals.

2 - 4 Dolphin® 9500 Series User’s Guide

Image Engine Options and Specifications

Dolphin 9500/9550 Terminals

Dolphin 9500/9550 terminals can be equipped with one of the following image engines:

IT4100 Standard Range (IT4100SR) IT4300 Standard Range (IT4300SR)

Code 8 mil Linear 10 mil PDF417 13 mil UPC 15 mil PDF417 15 mil Data Matrix 35 mil MaxiCode Working Range (.020cm) (.025cm) (.033cm) (.038cm) (.038cm) (.089cm) Near 3.4 in. (8.6cm) 3 in. (7.6cm) 2.4 in. (6.1cm) 3.4 in. (8.6cm) 3.6 in. (9.1cm) 1.9 in. (4.8cm) Far 7.5 in. (19cm) 8.9 in. (22.6cm) 12.4 in. (31.5cm) 11.1 in. (28.2cm) 6.4 in. (16.2cm) 12.9 in. (32.7cm)

IT4100 Smart Focus (IT4100SF) IT4300 Smart Focus (IT4300SF)

Code 6.6 mil PDF417 7.5 mil Linear 10 mil Linear 13 mil UPC 10 mil PDF417 15 mil Data Matrix Working Range (.017cm) (.019cm) (.025cm) (.033cm) (.025cm) (.038cm) Near 2.7 in. (6.8cm) 2.4 in. (6.1cm) 2.1 in. (5.3cm) 2.2 in. (5.6cm) 2.1 in. (5.3cm) 2.2 in. (5.6cm) Far 5.9 in. (14.9cm) 6.4 in. (16.2cm) 7.5 in. (19cm) 8.8 in. (22.3cm) 7.5 in. (19cm) 5.9 in. (14.9cm)

Note: The IT4300SR image engine contains a high-visibility aimer that projects aiming brackets around the bar code or image

preview for maximum viewability and aiming. For details, see IT4300SF and IT4300SR with High-Vis Aiming Pattern on page 4-5 and page 4-6.

IT4100 High Density (IT4100HD)

Code 4 mil Linear 5 mil Linear 6.6 mil PDF417 9 mil Data Matrix 10 mil Data Matrix 10 mil QR Working Range (.010cm) (.013cm) (.017cm) (.023cm) (.025cm) (.025cm) Near 2.5 in. (6.4cm) 2.3 in. (5.8cm) 2 in. (5.1cm) 2.7 in. (6.8cm) 2.4 in. (6.1cm) 2.3 in. (5.8cm) Far 3.5 in. (8.8cm) 4.2 in. (10.6cm) 4.9 in. (12.4cm) 3.7 in. (9.4cm) 4 in. (10.1cm) 3.4 in. (8.6cm)

For more information, see Using the Image Engine on page 4-4.

Dolphin 9501/9551 Terminals

Dolphin 9501/9551 terminals can be equipped with one of three laser engines. For details, see Laser Engine Specifications on page 11-1.

Dolphin® 9500 Series User’s Guide 2 - 5

Bar Code Symbologies Supported

Symbology type Symbologies supported

1D Symbologies Codabar

Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode RSS Straight 2 of 5 IATA Straight 2 of 5 Industrial Telepen Trioptic Code UCC/EAN-128 UPC and UPC-A

2D Symbologies Aztec

Code 16K Composite Data Matrix MaxiCode OCR PDF417 QR Code RSS

Composite Codes Aztec Mesa

Codablock F EAN·UCC RSS-14

OCR Codes OCR-A and OCR-B Postal Codes Postnet and most international 4 state codes

Australian Post British Post Canadian Post China Post Japanese Post KIX (Netherlands) Post Korea Post Planet Code

2 - 6 Dolphin® 9500 Series User’s Guide

Using a Dolphin 9500 Series Terminal for the First Time

1. Unpack the Carton and Verify its Contents

2. Install the Main Battery Pack

3. Charge the Main and Backup Batteries

4. Initialize the Mobile Computer

5. Align the Screen

6. Let Autoinstall Run

7. Set the Time and Date

8. Verify Imaging and Decoding with Demos

Step 1. Unpack the Carton and Verify its Contents

Verify that the carton contains the following items:

• Dolphin 9500 Series mobile computer (the terminal)

• Main battery pack (7.4v Li-ion)

• Microsoft Companion CD

• Dolphin 9500 Quick Start Guide

Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details, see Product Service and Repair on page 16-1.

Each order includes a Dolphin Software Development Kit and User’s Guide CD; verify that you received this CD with your order. If you ordered accessories for your terminals, verify that they are also included with the order.

The Dolphin 9500 Hand Strap

The Dolphin 9500 ships with the hand strap installed and fastened to the bottom panel with a clip; see Bottom Panel Features on page 3-9. To install the battery pack, you must detach the hand strap.

To detach the hand strap, push the hand strap clip down and away from the terminal. Move the strap up and away from the bottom panel.

To re-attach the hand strap, slide the clip back into place on the bottom panel. The Dolphin 9501 has a special hand strap; see Dolphin 9501 Hand Strap and Stylus on

page 11-5.

Step 2. Install the Main Battery Pack

Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin

9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.

1. Unpack the Li-ion battery pack. Hold the terminal with the front panel (keyboard)

facing down.

2. Take the battery and insert the end without the locking tab into the top of the

battery well and push down with a hinging motion until the locking tab snaps.

To Remove the Main Battery Pack

Put the terminal in suspend mode (see page 2-11). Press the locking tab on the battery pack away from the bottom panel, and pull the battery pack up with a hinging motion.

Dolphin® 9500 Series User’s Guide 2 - 7

Step 3. Charge the Main and Backup Batteries

The power supply for the Dolphin mobile computer consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal.

The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed.

Before Initial Use The terminals are shipped with both batteries discharged of all power. Charge the main battery pack

Time to Charge Four hours for the main battery pack, eight hours for the internal backup battery the first time.

Use only Dolphin 9500 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.

for a minimum of four hours before initial use.

Charging with Dolphin Peripherals

When the battery is installed in the terminal, you can insert the terminal into any one of the following peripherals to charge the main battery pack:

• Dolphin 9500 Series HomeBase (see page 12-1)

• Dolphin 9500 Series Mobile Base (see page 13-1)

• Dolphin 9500 Series ChargeBase (see page 14-1)

• Dolphin 9500 Series Net Base

• Dolphin 9500 Series Charging/Communication Cable

To fully charge the Li-ion battery before installing it in the terminal, use the

• Dolphin 9500 Series QuadCharger (see page 15-1)

• Auxiliary Battery Well of the Dolphin HomeBase (see page 12-5)

Step 4. Initialize the Mobile Computer

1. Wake the terminal by pressing the POWER or SCAN key. The decode LED lights and the scan LED blinks for approximately

three seconds. Do NOT press any keys while the terminal is initializing.

2. The terminal initializes and the splash screen displays for a few seconds. The Build numbers indicate the software version.

Build 8.XX 8.XX 8.XX

Bootloader

Kernel

Keyboard

3. The system performs a hard reset. When the display activates again, follow the instructions that appear.

2 - 8 Dolphin® 9500 Series User’s Guide

Step 5. Align the Screen

You are prompted to align the screen by tapping the target five times. Use the stylus provided by Hand Held Products.

• Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for accurate calibration.

• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target.

• You can re-align the screen at any time by going to

Start > Settings > System tab > Screen.

Step 6. Let Autoinstall Run

For each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations of the Dolphin 9500 Series install Demos and Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers and utilities for each radio install.

After Autoinstall is complete, the terminal performs a soft reset automatically. When it finishes booting up after the soft reset, the Today screen appears; see Today Screen on page 4-2.

Step 7. Set the Time and Date

You need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time and date now before you begin using the device.

On the Today screen, tap the line that displays the time and date,

The Clock Settings screen appears.

The time zone defaults to GMT-5 Eastern US; tap the arrow to the right of GMT-5 Eastern US to select another time zone. Set the correct time and date in the remaining fields and tap OK to save.

Dolphin® 9500 Series User’s Guide 2 - 9

Step 8. Verify Imaging and Decoding with Demos

Dolphin 9500 Series mobile computers come loaded with Demos you can use to verify imaging and decoding.

Verify Imaging

The Image Demo enables you to use the imager to capture an image on the Dolphin 9500 and Dolphin 9550.

1. Tap Start > Demos > Image Demo. The image demo opens.

2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen.

3. Release the SCAN key. The image is captured. By default, the image saves to the My Device folder as “imagedemo.jpg.” To

save to a different location, tap File > Save As and select a new location.

4. Press the ESC key to close the demo.

For more information about taking an image, see Using the Image Engine on page 4-4.

Verify Decoding

The Scan Demo enables you to decode a sample bar code.

1. Tap Start > Demos > Scan Demo.

2. Aim the terminal at a bar code and press the SCAN key. The scan LED lights red, and a green aimer beam projects out from

the scanner.

3. When a good scan is obtained, the decode LED lights solid green and the terminal beeps. The bar code readout appears on

the screen.

4. Press the ESC key to close the demo.

Sample Bar Codes

You can use the following bar codes to verify decoding:

Sample 128 Sample PDF417

Code 128 PDF417 Test Message

Note: The Dolphin 9551 supports only 1D symbologies; use Code 128 to verify scanning.

For more information, see Decoding on page 4-4.

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Resetting the Terminal

There are two ways to reset the terminal: a soft and a hard reset.

Soft Reset (Warm Boot)

A soft reset re-boots the device without losing RAM data. You would perform a soft reset when

• the terminal fails to respond.

• after installing some software applications.

• after making changes to certain system settings, such as network cards.

1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds.

2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.

3. When the reset is complete, the Today screen displays.

Hard Reset (Cold Boot)

A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the terminal after a bootloader, keyboard, and kernel upgrade.

A hard reset erases all of the data stored in RAM memory and all RAM installed applications!

1. Press and hold the Control (CTRL) and the Escape (ESC) keys for approximately five seconds.

2. The decode and scan LEDs light for approximately three seconds.

3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.

Suspend Mode

The terminal goes into suspend mode automatically when the terminal is inactive for a programmed period of time; see Power on page 5-11.

To put the Dolphin terminal into suspend mode manually, press and hold the Power key until the screen goes blank. To wake the Dolphin terminal from suspend mode, press the Power or SCAN key.

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Hand Held Products 9500 User Manual

Table of Contents

Introduction

Required Safety Labels

Dolphin 9500 Series Batch Terminal

Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals

Dolphin 9500 Series WLAN or WPAN Radio

Dolphin 9500 WWAN Radio

FCC Compliance

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Microwaves

Care and Cleaning of Dolphin 9500 Series Terminals

Getting Started

Overview

Dolphin 9500 Series Terminals

Dolphin 9500 Series Models and Options

Dolphin 9500 Series Peripherals

Dolphin 9500 Series Accessories

Image Engine Options and Specifications

Dolphin 9500/9550 Terminals

Dolphin 9501/9551 Terminals

Bar Code Symbologies Supported

Using a Dolphin 9500 Series Terminal for the First Time

Charging with Dolphin Peripherals

Resetting the Terminal

Soft Reset (Warm Boot)

Hard Reset (Cold Boot)

Suspend Mode